Pines Property Management, Inc.
Community Association Manager (Onsite)
17 days ago
Hallandale
Job DescriptionSalary: DOE RESPONSIBILITIES: The On-site Community Association Manager is responsible for all aspects of building/facility and staff management of a condominium community association. This position is for an onsite community located in Hallandale Beach. Key Responsibilities: • Daily Inspections: Conduct regular, thorough inspections of the property (buildings, common areas, amenities, and grounds) to identify maintenance needs, safety hazards, and violations., • Vendor Management: Solicit bids and proposals from qualified vendors for maintenance, repairs, and capital projects. Oversee all contract work to ensure it is completed to standard, on time, and within budget., • Staff Supervision: Manage all onsite staff (e.g., maintenance, front desk/concierge, cleaning crew), including scheduling, training, and performance management., • Preventative Maintenance: Implement and manage a comprehensive preventative maintenance schedule for all major building systems (HVAC, plumbing, elevator, pool, etc.)., • Emergency Response: Serve as the primary point of contact for all property emergencies, available 24/7. Must be able to respond to on-site emergencies promptly and coordinate necessary services., • Primary Contact: Serve as the main, visible point of contact for homeowners and residents. Maintain regular office hours for walk-ins and appointments., • Communication: Respond to all resident inquiries, service requests, and complaints in a timely, professional, and courteous manner., • Enforcement: Ensure all residents adhere to the association's Declaration, Bylaws, and Rules & Regulations. Manage the violation process, including issuing notices and coordinating hearings with the Board., • Community Updates: Prepare and distribute regular community communications, such as newsletters, email blasts, and meeting notices., • Budgeting: Assist the Board of Directors in the preparation of the annual operating and reserve budgets., • Financial Oversight: Monitor adherence to the approved budget, review monthly financial statements for accuracy, and provide variance reports to the Board., • Accounts Payable: Code and process all invoices for payment in coordination with the accounting department or management company., • Collections: Manage the assessment collection process, including sending delinquency notices in accordance with association policy., • Meeting Coordination: Prepare and distribute Board meeting agendas and packets. Attend all Board of Directors meetings and the Annual Meeting, and record or prepare the official minutes., • Record Keeping: Maintain all association records, files, and documents in an organized and secure manner., • Governing Documents: Maintain a thorough working knowledge of the association's governing documents and ensure all operations are in compliance., • Legal Compliance: Stay informed about all relevant state statutes and local ordinances and advise the Board on compliance matters., • Insurance: Work with the association's insurance agent to ensure all required policies are in place and claims are processed correctly., • Governance & Compliance, • Governing Documents: Maintain a thorough working knowledge of the association's governing documents and ensure all operations are in compliance., • Legal Compliance: Stay informed about all relevant state statutes and local ordinances, and advise the Board on compliance matters., • Insurance: Work with the association's insurance agent to ensure all required policies are in place and claims are processed correctly., • Financial & Administrative Management, • Budgeting: Assist the Board of Directors in the preparation of the annual operating and reserve budgets., • Financial Oversight: Monitor adherence to the approved budget, review monthly financial statements for accuracy, and provide variance reports to the Board., • Accounts Payable: Code and process all invoices for payment in coordination with the accounting department or management company., • Collections: Manage the assessment collection process, including sending delinquency notices in accordance with association policy., • Meeting Coordination: Prepare and distribute Board meeting agendas and packets. Attend all Board of Directors meetings and the Annual Meeting, and record or prepare the official minutes., • Record Keeping: Maintain all association records, files, and documents in an organized and secure manner., • Resident & Community Relations, • Primary Contact: Serve as the main, visible point of contact for homeowners and residents. Maintain regular office hours for walk-ins and appointments., • Communication: Respond to all resident inquiries, service requests, and complaints in a timely, professional, and courteous manner., • Enforcement: Ensure all residents adhere to the association's Declaration, Bylaws, and Rules & Regulations. Manage the violation process, including issuing notices and coordinating hearings with the Board., • Community Updates: Prepare and distribute regular community communications, such as newsletters, email blasts, and meeting notices., • New Residents: Coordinate and conduct new resident orientations to review community rules and procedures., • Property Operations & Maintenance, • Daily Inspections: Conduct regular, thorough inspections of the property (buildings, common areas, amenities, and grounds) to identify maintenance needs, safety hazards, and violations., • Vendor Management: Solicit bids and proposals from qualified vendors for maintenance, repairs, and capital projects. Oversee all contract work to ensure it is completed to standard, on time, and within budget., • Staff Supervision: Manage all onsite staff (e.g., maintenance, front desk/concierge, cleaning crew), including scheduling, training, and performance management., • Preventative Maintenance: Implement and manage a comprehensive preventative maintenance schedule for all major building systems (HVAC, plumbing, elevator, pool, etc.)., • Emergency Response: Serve as the primary point of contact for all property emergencies, available 24/7. Must be able to respond to on-site emergencies promptly and coordinate necessary services. JOB REQUIREMENTS * • On-site experience in a condominium setting is preferred., • Must be a Licensed Community Association Manager (LCAM), • Must have the ability to maintain a professional demeanor and appearance at all times, • Strong organizational skills and the ability to work in a fast-paced environment are critical, • Bilingual Spanish speaker, • Enumerate management software experience is a plus