Field Service Electrician
17 days ago
South Salt Lake
Job DescriptionAbout TorusTorus is headquartered in Utah and is expanding manufacturing at our 540,000-square-foot facility in Salt Lake City called GigaOne. Our mission is to build the world’s first mesh energy infrastructure — built to unite people and communities through resilient, secure, and intelligent power. We design, engineer, manufacture, install, and support our systems end-to-end, standing behind them throughout their lifecycle. Torus systems help reduce costs, lower emissions, and protect facilities from outages, while strengthening the security and reliability of the broader utility grid. Torus is committed to American manufacturing, engineering excellence, and building energy systems that last. At Torus, you will be part of something larger than a single product or technology. Your work will help build energy infrastructure that supports critical systems, industry, and communities for decades to come. We value accountability, collaboration, and clear thinking. We are looking for people who want to solve hard problems and build things that matter. About the RoleTorus systems are constantly communicating, sending real-time information from the field to our monitoring team. As a Field Service Electrician in the Rapid Response Unit (RUU), you respond to real-time alerts and perform proactive maintenance. You ensure that our systems operate safely, reliably, and to their performance goals. Working closely with Torus Overwatch Command (TOC), you’ll resolve issues quickly - Valuing Speed & Quality Equally - documenting site conditions, and ensuring a consistent, high-quality, white glove customer experience. Responsibilities • Respond to system alerts dispatched by TOC, conducting on-site diagnostics and resolution., • Perform routine maintenance, scheduled inspections, and field-based component replacements., • Assist in commissioning, troubleshooting, and warranty service of Torus energy storage systems., • Document service actions, site conditions, and asset performance with accuracy and clarity., • Escalate complex issues to TOC Engineers and collaborate on root cause investigations., • Support regional coverage as part of a rotating 24/7 on-call schedule., • Maintain tools, vehicles, and safety equipment in compliance with company and regulatory standards., • Following all safety procedures, including use of PPE and adherence to lockout/tagout (LOTO) protocols. Required Experience • 1+ years of experience performing comprehensive electrical work, including system installation, maintenance, and troubleshooting, in compliance with safety regulations and code requirements., • Working knowledge of AC/DC systems, electrical safety, and energy storage equipment., • 2+ years working with PV systems, including site-level troubleshooting and inverter support, string testing, assess array performance, and inspect PV balance-of-system components., • Strong problem-solving skills and comfort with working independently in the field., • Ability to read electrical diagrams, interpret system dashboards, and follow SOPs., • Effective communication with both technical and non-technical stakeholders., • 2+ years working with energy systems such as battery energy storage systems (BESS), flywheel energy storage systems (FESS), and commercial HVAC equipment. Including troubleshooting, maintenance, and system integration in the field., • Electrician Apprentice License, • Certifications in safety standards (e.g., OSHA, NFPA 70E) and renewable systems (e.g., NABCEP). Who You AreYou’ll be a great fit if you have a passion for meeting and exceeding customers’ needs with a keen attention to detail and communication are the keys to success. You must be self-motivated, organized, and excellent in customer service while navigating complicated issues in a professional manner with quick and meaningful resolutions. As a member of a rapidly growing startup, you’ll add incredible value to empower our customers to discover, purchase, and install the Torus products that will help them live clean, renewable lives. You are committed to the quality and safety of Torus products and services. Our Perks & Benefits • Employee Rewards Package including equity, • 401(k) Retirement Savings Plan, • Health Benefits Package: Choice between traditional PPO or HSA eligible medical plans; Dental insurance; and Vision insurance, • Human-centered Paid Time Off (based on employment status) including unlimited discretionary PTO or 10 days accrued PTO; 10-days paid company holidays; Waiting period-free 100% paid parental leave., • Torus paid Life and AD&D Insurance with option to purchase additional coverage, • Voluntary Short- and Long-Term Disability Insurance Our Perks & Benefits • Employee Rewards Package including equity, • 401(k) Retirement Savings Plan, • Health Benefits Package: Choice between traditional PPO or HSA eligible medical plans; Dental insurance; and Vision insurance, • Human-centered Paid Time Off (based on employment status) including 10 days of accrued PTO; 10-days paid company holidays; Waiting period-free 100% paid parental leave., • Torus paid Life and AD&D Insurance with option to purchase additional coverage, • Voluntary Short- and Long-Term Disability Insurance, • Peer Recognition Program Additional DetailsBackground Check All candidates are subject to a background check.Location + Travel This position is based in Utah. The nature of the position requires the team member to work at customer locations. Occasional work and training will be required at the South Salt Lake warehouse (air-conditioned).Schedule Full-Time, HourlyCompensation $20 - $22/hour (Note: Compensation is commensurate with experience and the level of technical and coordination responsibilities required for the role.)Physical Requirements • Ability to lift and carry up to 60 lbs regularly as part of routine service work., • Capable of working outdoors in various weather conditions and navigating active construction or utility sites., • Commitment to following all safety procedures, including use of PPE and adherence to lockout/tagout (LOTO) protocols., • Ability to work a flexible schedule to support customers and team members on nights, weekends and/or holidays., • Valid driver’s license and willingness to travel to customer and utility sites., • Must have mathematical knowledge, physical dexterity, and ability to use hand and power tools., • Must be willing and able to ascend ladders/stairs, work at varying heights, and on rooftops., • Ability to work in inclement weather at varying times and places., • Must be capable of standing, bending, and executing repetitive tasks for prolonged periods of time., • Ability to communicate information so others can understand. Must be able to exchange accurate information in these situations., • Must report to work with the ability to use full and unimpaired skills and judgment to safely execute your job., • Regular and predictable attendance, including occasional evenings, weekends, and holidays.