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Job DescriptionDescriptionTeleSolv Consulting has an immediate opportunity to work with the Federal Government as a General Clerk III enabling you to have a Tier 4 Public Trust Background investigation. This is an ONSITE position based in Miami, FL. Key Responsibilities • Greet and check-in applicants., • Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance., • Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person., • Notify the Government inspection staff of any information which could adversely affect a person’s application for acceptance into the program., • Check applicant-supplied information by accessing government databases., • Provide performance reports., • Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff., • Schedule interview appointments in the Trusted Traveler Programs Internal., • Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information., • U.S. Citizen., • Willing to go through an intense background check, • Active Tier 4 Public Trust, or the ability to obtain and maintain one., • High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education., • Two (2) years of general administrative experience with customer interface., • Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio)., • Two (2) years of related undergraduate study may substitute for experience., • Able to disclose COVID-19 vaccination status and abide by contract/department’s COVID-19 guidance when accessing any facility.