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The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service: - Lead and motivate the sales team to meet or exceed sales goals. - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns. - Assist customers with product selections, providing detailed information on jewelry features, quality, and value. - Develop strategies to improve customer retention and brand loyalty. 2. Team Management: - Hire, train, and manage sales associates and other store staff. - Schedule and assign duties to staff, ensuring adequate coverage during peak hours. - Conduct regular performance evaluations, provide feedback, and foster a positive work environment. - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management: - Oversee inventory control, ensuring products are accurately stocked and tracked. - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers. - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising: - Create attractive product displays that align with brand image and attract customers. - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management: - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability. - Prepare daily, weekly, and monthly sales reports for upper management. - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security: - Ensure compliance with all store policies, health and safety regulations, and legal requirements. - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems. - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion: - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers. - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.
Green Top Farms was founded by a farmer-turned-public-school-teacher who was troubled by the lack of fresh, nutritious foods for many New York families. For the last ten years we have built a high volume food service, catering and delivery business. Throughout that time we have remained deeply involved in working to provide better food resources and education for school children, food pantries, and the broader community. We have also pursued our vision for a more sustainable and equitable food system. We spent the majority of our energies during the COVID Pandemic serving NYC City Agencies in the provision of food for the underserved, as well as non-profit agencies throughout NYC. Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, more tasty food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most. What You’ll Do: - Responsible for managing daily food service in a corporate office setting, including receiving deliveries, stocking pantries, plating foods. - Responsible for maintaining a food safe and sanitary environment for food service that meets safe food handling guidelines. - Performing basic food preparation tasks, which include washing, peeling, and cutting fruit and vegetables, seasoning and slicing meats, and preparing sauces and salads. - Setting up and breaking down dining and buffet areas as per the catering manager's instructions. - Ensuring all tableware and chafing dishes are properly cleaned and sanitized before each service and/or catering event. Appropriately storing all equipment at the end of service. - Assisting in loading and unloading food, tableware, and catering supplies onto and off catering vehicles. - Must be willing to work and commute to multiple sites in Manhattan. - Dish washing duties depending on assigned site. Who You Are: - Must be fully vaccinated against COVID-19. Proof of vaccination will be required - A New York City Food Handler's certificate/card holder (Preferred) - Ability to carry over 50 pounds and remain standing for long periods of time - Outgoing and considerate personality with front of house customer service oriented experience in a catering, banquet, or commissary setting - Exemplary communication skills. - Inherent problem solver that’s organized, punctual, and tech savvy. - Passionate about local food and nutrition, and on a mission to reach folks with better food. - Bilingual Strongly Preferred (Spanish) What We Offer: Green Top Farms provides benefits including medical insurance, sick leave, paid time off that increases with tenure, commuter benefits and potential for bonuses through our Green Shares employee bonus program. COVID-19 Consideration: We require all employees to be fully vaccinated against COVID-19, including booster when eligible. Proof of vaccination is required. Masks are strongly recommended and may be required in accordance with state and local laws. Green Top Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Job Type: Full-time - Monday through Friday, shifts available from 6 AM, requires weekend flexibility Pay: Starting at $18.00 per hour Reporting To: Enterprise Dining Lead Benefits: Dental, Vision & Health insurance Employment Wellbeing Benefits Paid time off Ability to commute/relocate: New York, NY: Reliably commute or planning to relocate before starting work (Required) Experience: Catering: 2 years (Required) Food industry: 2 years (Preferred) Language: Bilingual (Preferred) License/Certification: Food Handler Certification (Preferred) Work Location: In person