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Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need

Looking for a Manager MUST HAVE Bagel Job Experience Job Summary: The store manager is responsible for leading all team members in the efficient and profitable operation of a Bagel shop. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. Store Operations: Develops and executes sales and profit plans that are in-line with budgetary goals. Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses. Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools. Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs. Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary. Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. Maintains a clean well-merchandised store, following visual presentation plans and standards. Plans, executes and communicates all sales promotions and new product information effectively and efficiently. Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff. Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives. Service: Is the Role Model for outstanding service and “owner” of the service initiative at his/her store. Pro-active in solving customer problems and satisfying customers in various situations. Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis. Consistently monitors, coaches and encourages team members to meet the Company’s service standards. Assesses and provides adequate staffing to provide efficient and friendly, superior service. Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. Product: Ensures that all Company bagel recipes and procedures are followed, maintaining the highest quality and consistent product standards. Ensures that all Company food offerings maintain the highest quality. Ensures that all team members are educated on our products and services, by developing an understanding of our various types of bagel. Training & Development: Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge. Demonstrates the ability to lead, effectively communicate. Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued. Ensures each team member has received proper training. Continually develops team members, establishing specific performance objectives, and measuring team member performance regularly. Coaches and counsels team members for improved performance, documenting developmental plans as necessary.

Assata LLC. Counseling Services is a Black-owned, Woman-Owned private practice located in New York who is dedicated to empowering families and individuals on their journey to emotional regulation and self-development. Our name, "Assata," meaning "they who struggle," reflects our commitment to supporting those facing challenges in their mental health and well-being. At Assata, we believe in the transformative power of therapy and the importance of culturally competent care. Our passionate team of mental health professionals is dedicated to creating a safe, inclusive, and nurturing environment where clients can explore their emotions, develop coping strategies, and achieve personal growth. We strive to equip our clients with the tools they need to navigate life's challenges and foster resilience. Our services are tailored to meet the unique needs of each client, ensuring that everyone feels heard, valued, and understood. We are committed to making a positive impact in our community by providing accessible mental health support and promoting overall wellness. Through our work, we aim to inspire hope and encourage self-discovery, guiding individuals and families toward a brighter, more empowered future. Thank you for you interest and we look forward to working with you soon!

Ariva seeks a high-energy, self-directed Financial Counselor for an exciting project that offers free and comprehensive financial counseling to New Yorkers in the Bronx and other underserved communities in New York City. The Financial Counselor will help low and moderate-income New Yorkers strengthen their financial stability by assisting them in creating household budgets, improving credit, reducing debt, increasing savings, accessing affordable and safe financial products and services, and providing a good understanding of the US financial system. Additionally, this position will support the program’s outreach and client engagement at community events. This job involves frequent local travel to sites around the Bronx and other communities in New York City and requires some evenings and weekend hours over the course of the year. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and follow our health and safety procedures in our offices

LCSW/LMSW SOCIAL WORKER POSITION AVAILABLE Leading dialysis center located in Lower Manhattan (Chinatown) is seeking NYS licensed full-time social worker to provide services to dialysis patients 40 hours per week with benefits. Medical social work experience or dialysis experience is preferred; MUST BE Cantonese speaking; Cantonese/Mandarin preferred. Must have LCSW or LMSW. Duties of this position include but are not limited to: -Coordination of admissions with hospitals or outpatient referrals form Nephrology offices -Evaluation of new patients adjusting to dialysis and potential psycho-social issues -Provision of emotional support and ongoing counseling to new and existing patients and families where necessary -Assistance with concrete needs and making necessary referrals to community agencies -Collaboration with interdisciplinary medical team to ensure mutual awareness of patient’s needs and adjustments -Maintenance of social work documentation in patient electronic medical records -Participation in the facility’s monthly Continuous Quality Assurance Program Improvement (QAPI) meetings

Are you looking for a rewarding career in inspiring individuals and families to achieve unlimited potential? Look no further... Outreach Development Corporation is looking for a Primary Social Worker to work in our Ridgewood Residential program. The qualifications/requirements for this role are: You should have evidence-based knowledge of working with chemical dependence and co-occurring mental health issues. You should possess a CASAC- T, or CASAC, LMSW, LMHC, LCSW, MHC-LP, MSW-LP. 2-3 years of experience dealing with substance abuse disorders. 1-2 years of experience with clients with co-occurring and mental health disorders. 1-2 years of experience working in an OASAS-funded facility is a plus. Bilingual (Spanish / Polish) a plus. Action-oriented, adaptable, and innovative approach to program planning. This is a Full-time Exempt position. This role job description entails the following: The Primary Counselor is responsible for the delivery and implementation of supervision, support, and clinical services to a population of chemically dependent clients with co-occurring and mental health problems. Provide various clinical or substance abuse services. Conduct intakes and monitor individual, group, and family therapies. Develop service plans and conduct reviews as needed throughout treatment. Provide mental health assessments, counseling, referrals, and intervention services. Complete and maintain documentation according to federal and state guidelines. Other duties as assigned. Ability to work effectively in collaboration with diverse groups of people. At Outreach, we enjoy a strong work-life balance, excellent benefits, and ongoing professional training. Our enthusiastic employees love what they do and the positive impact they make every day. Outreach embraces diversity and promotes a workplace where individual differences are recognized, appreciated, and respected.

POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"