Commercial Sales Account Representative
3 days ago
Valley Stream
Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company car, • Free uniforms, • Opportunity for advancement, • Paid time off Job Responsibilities: Commercial & Government Business Development • Identify, pursue, and secure commercial and government contract opportunities through RFPs, RFQs, bids, and vendor registration portals, • Manage the full bid lifecyclefrom opportunity qualification through proposal submission and follow-up, • Build and maintain strong relationships with procurement departments, facility managers, property management firms, and government buyersStrategic Account Management, • Maintain and expand relationships with major commercial clients to drive recurring revenue, • Conduct regular check-ins with clients before and after services to ensure satisfaction and identify future opportunities, • Prepare and deliver proposals, capability statements, and contract documentation for current and prospective accounts, • Collaborate with leadership to negotiate contract terms that align with company capabilities and margin goalsReporting & Metrics, • Provide weekly and monthly reporting on pipeline activity, bid status, active opportunities, and key account performance, • Document and track all outreach, bids, and relationship activities within CRM systems, • Maintain a forecast for revenue growth tied to long-term commercial contractsIndustry Engagement & Representation, • Attend industry events, pre-bid meetings, conferences, and networking events to represent the company, • Maintain active awareness of government procurement schedules, facility needs, and large-scale commercial project timelinesCustomer Experience & Issue Resolution, • Serve as the primary point of contact for commercial and government accounts, resolving issues professionally and quickly, • Support collections processes for non-residential clients when needed, • Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects, • Prospects and develops new sales leads in assigned verticals, • Create, manage, and maintain key relationships with insurance agents, adjusters other key relationships, • Continually builds product knowledge and refines sales techniques for specific relationship types and verticals, • Prepares documents for job file reviews with current and prospective clients, • Documents and reports on key referral-source relationships weekly and monthly, • Participates in collections efforts with non-residential customers when necessary, • Resolves issues with customersJob Requirements, • 5+ years of commercial or government sales experience, with a proven track record securing large contracts, • Experience managing RFP/RFQ bidding, procurement processes, and contract negotiations, • Experience in disaster restoration, construction, facility services, or related industries highly preferred, • IICRC certifications a plus, but not required, • Bachelors degree preferred; equivalent experience accepted, • Excellent verbal and written communication skills, including proposal writing and client presentations, • Strong relationship-building skills and the ability to earn trust with decision-makers, • Highly motivated, organized, and accountable with consistent reporting habits, • Proficient using CRM systems, digital sales tools, and online bid portals, • Valid drivers license and satisfactory driving record, • Willingness to travel locally/regionally for meetings, events, and pre-bid conferences