Are you a business? Hire crm candidates in New York, NY
**Job Description:** - Manage a pipeline of leads and develop relationships with potential clients, answer questions from potential clients - Heavy outbound prospecting to company and self-generated inquiries - Handle inbound & outbound calls to and from current and potential customers - Conduct telephone and in-person interviews with prospective clients - Meet with clients of a diverse population and provide factual and correct information on all company services - Provide campus tours to prospective clients - Manage the CRM system for tracking applicants - Arrange sales of services that the company provides - Advise prospective customers on services that best fit their current interests and skill levels - Assist new customers with the application process - Check all documents and applicant files for completion and accuracy - Comply with all policies and procedures as detailed in the Department’s Policies and Procedures **Requirements:** - Have a high level of account management skills - Excellent interpersonal skills - Excellent phone skills (positive attitude, clarity and strong diction, empathy and sincerity, active listening) - Strong work ethic - Professional and friendly attitude - At least HS diploma, but at least 2 year college is a plus **Helpful Skills:** - Previous customer service experience - Previous experience closing sales with potential clients/customers Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: - Dental insurance - Health insurance - Paid time off Compensation Package: Bonus opportunities Schedule: Monday to Friday Experience: Direct sales or Membership Sales: 1 year (Required) Work Location: In person
**RealtaSnap: Snap, Show, Sell** About Us: RealtaSnap is a fast-growing real estate photography and media company dedicated to providing high-quality visual content that makes properties shine. Our team specializes in real estate photography, videography, and 3D virtual tours, offering fast and flawless results to real estate professionals looking to elevate their listings. We’re passionate about helping properties stand out and want a sales-driven team member who shares our commitment to exceptional service. Job Description: We are looking for a motivated, outgoing, and client-focused Sales Associate to join the RealtaSnap team. As a Sales Associate, you will be responsible for engaging potential clients, building relationships, and guiding them through our services to help them select the best solutions for their needs. This role is ideal for someone with a knack for understanding client needs, a passion for real estate, and a desire to grow in a dynamic, client-facing role. Responsibilities: - Educate clients on the benefits of our services, highlighting the impact of professional photography and media on real estate marketing. - Drive sales by presenting tailored solutions, handling inquiries, and following up with prospective clients to convert leads into sales. - Maintain a positive relationship with clients to ensure repeat business and referrals. - Collaborate with the marketing team to create targeted campaigns and promotions. - Track client interactions and sales activities using our CRM system. - Achieve or exceed monthly and quarterly sales targets. Requirements: - Proven experience in sales, preferably in real estate, photography, media, or a related field. - Strong interpersonal skills with a customer-first attitude. - Excellent communication skills (both verbal and written). - Ability to quickly learn and understand RealtaSnap’s range of services. - Self-motivated and results-driven, with a proactive approach to meeting and exceeding sales targets. - Familiarity with CRM software and sales processes is a plus. Why Join RealtaSnap? - Be part of an innovative company that’s changing the way real estate professionals market their properties. - Graduated commissions that reward your growing success and achievements. - Opportunity for career growth as RealtaSnap expands. - Collaborative and supportive team culture. - Training and development to help you succeed in your role. How to Apply: Interested candidates, please submit your resume and a brief cover letter explaining why you’d be a great fit for the RealtaSnap team. We look forward to hearing from you!
Actively seeking ambitious** Salespeople** ! This is a high intensity, super fun, high yielding commission based workspace. 1. We are looking for charismatic natural born leaders with big aspirations where there is no limit in what you can make. 2. If you have a knack for finance and are funny, charismatic, and competitive, you will do extremely well with us. Premium Merchant Funding specializes in providing debt financing solutions to small-medium sized businesses. In 2023, PMF originated over $1.2 Billion in financing and continues to gain market share within the fintech industry. Through our in-house platform and with over one hundred lending relationships, our goal is to provide our clients with the most competitive financing options available to grow their top and bottom lines. This is not a job, this is a career. Responsibilities/Tasks: 1. Perform Email, Call & SMS Marketing (we provide ALL leads) 2. Qualify and interact with prospective clientele to identify their goals/objectives to recommend suitable financial solutions 3. Maintain schedule of appointments (Phone/Zoom) 4. Perform loan transactions 5. Effectively present details of our various financial instruments to clients 6. Collaborate/strategize with coworkers to create a productive and positive workplace environment Qualifications (including but not limited to): Financial/mental math skills Time management skills Entrepreneurial mindset with a strong desire to learn and earn Computer skills (Excel/Sheets, G-Suite, CRM experience) Proficient grammatical & communication skills Strong sense of humor Charismatic/assertive personality Bachelor's degree preferred Strong personality and interpersonal skills Pay Structure: 30% comm payout + $2k draw limit + Daily/Weekly/Monthly performance incentive bonuses (Payout increases achieved through set benchmarks) Job Type: Full-time in office You must be able to reliably commute to the office everyday. Pay: $80,000.00 - $240,000.00 per year expected compensation Schedule: Monday to Friday Supplemental Pay: Bonus opportunities Commission pay Performance bonus Ability to Commute: Brooklyn, NY 11205 (Required) Work Location: In person
Job Title: Independent Sales Contractor - 3D Tech & Immersive Solutions for Real Estate & Architecture Company Overview: Alpha Beacon GP is redefining the real estate and architectural industries through innovative 3D modeling, programming, and immersive technology solutions. We don’t just create 3D models; we build fully interactive environments that transform client engagement. Our comprehensive offerings include 3D programming, architectural visualization, 3D animations, and virtual staging—an essential tool for showcasing properties with life-like accuracy. By incorporating cutting-edge technologies like AR/VR and gamified 3D effects, we help businesses stand out, drive success, and create exceptional experiences for their clients. Job Description: We are looking for forward-thinking sales professionals with a passion for tech solutions in real estate and architecture. As an independent sales contractor at Alpha Beacon GP, you will promote our advanced 3D solutions, including virtual staging, immersive AR/VR experiences, and fully functional 3D environments. You’ll work with real estate brokers, architects, and business leaders to enhance their projects and marketing efforts, using the latest technology to transform how they engage with clients and present their properties. This role offers substantial growth potential and uncapped commissions. Key Responsibilities: • Identify and close new business opportunities, focusing on 3D programming, virtual staging, architectural visualization, and animation solutions. • Build strong relationships with real estate brokers, architects, and developers, offering them cutting-edge tools like virtual staging to elevate their client presentations. • Educate clients on how our immersive tech solutions can revolutionize property showcasing and project development through interactive and visual experiences. • Develop and implement strategic sales initiatives to exceed targets and increase revenue. • Work autonomously while utilizing Alpha Beacon GP’s full suite of resources and expertise to ensure client satisfaction and deliver top-tier results. Requirements: • Proven track record in tech sales, especially in real estate, architecture, or digital transformation. • Expertise in 3D modeling, programming, virtual staging, and immersive AR/VR solutions for real estate or architectural applications. • Excellent communication and relationship-building skills, with the ability to showcase how advanced tech solutions can improve project efficiency and client engagement. • Ability to manage your sales pipeline independently and exceed performance targets. • Familiarity with CRM systems and online sales tools is a plus. Preferred Background: • Experience in real estate, architecture, or related tech industries. • Expertise in promoting 3D modeling, virtual staging, AR/VR, or architectural visualization services. • Knowledge of digital transformation in real estate, with a focus on interactive and immersive technologies. Compensation: This is a commission-based independent contractor role with no earnings cap. Compensation is driven by your performance and success in bringing Alpha Beacon GP’s immersive solutions to new clients. Job Type: Commission-based independent contractor Expected Pay: $100,000+ per year Benefits: • Complete flexibility—set your own hours, work remotely. • Access to Alpha Beacon GP’s leading-edge 3D programming, virtual staging, and immersive tech solutions. • Be part of a company that is revolutionizing real estate and architecture through cutting-edge technology. Application Question: How have you successfully promoted 3D visualization, virtual staging, or immersive tech solutions in real estate or architectural spaces? Willingness to Travel: 30% (Preferred) Work Location: Remote
The Interfaith Center of New York (ICNY) works to overcome prejudice, violence, and misunderstanding by activating the power of the city’s grassroots religious and civic leaders and their communities. Our goal is to create understanding and respect among the city’s immigrant and grassroots religious leaders and their communities, as well as to encourage civic participation. Together, we address the city’s shared social concerns. Skills and Experience: The Office Manager/Executive Assistant should have experience in office management/administration. He/she/they should have the ability to manage multiple assignments under deadlines, take direction from supervisor and senior colleagues alike, take independent action/initiative when appropriate, and be comfortable working in a small office environment. The ideal candidate should have strong organizational and editing skills, a strong working knowledge of Microsoft Office (Word, Outlook, SharePoint, and Excel), familiarity with Salsa or similar CRM database solutions, familiarity with social media platforms and other online systems/platforms – design platforms like Adobe/Canva would be a plus, familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, experience assisting departments such as finance and HR, as well as experience with sending large mailings and dealing with vendors. Reliability, attention to detail, ability to work effectively under deadline pressure, and a deep respect for religious/cultural diversity are all a must. This position reports to the Director of Development. (i) Reception Duties including answering the phone, updating staff calendar, sending, retrieving, opening, routing, mail etc. (ii) Maintain vendor relationships, oversee office supply inventories, keep the office stocked, etc. (iii) Maintain insurance policies (e.g. Board) and stay up to date with NY State Laws (iv) Create outgoing payments/reimbursements, liaise with off-site accountant, manage annual audit (v) Update website (e.g. remove posted events) and compile events for a monthly newsletter (using Salsa HQ) (vi) Monitor social media channels, replying, posting, and reposting when appropriate (vii) Record and monitor incoming donations (in Salsa CRM), create and file acknowledgement letters (viii) Monitor and maintain the Executive Director’s calendar and tech-related needs, take minutes at staff meetings and send follow up reminders (ix) Reserve meeting rooms, organize catering, and oversee the printing of materials for meetings/events including board meetings 4x a year (x) Onboard interns and employees, arranging server/office access, health insurance enrollment, off-boarding etc.) (xi) Assist with 3,000 piece mailings 2x a year for an Annual Appeal and Annual Gala (xii) Take one-off projects on occasion (past examples include overseeing the website’s redesign with outside consultants, helping with a database update, and moving items out of a storage unit) Start Date: November 1st, 2024
Job Description: Mucho is a fast-growing brand that creates foods in between snacks and meals. The first product is a “meal bar,” a protein bar that doubles as a meal. Mucho Bars have 35g of protein, 2g of added sugar, and no artificial anything. It’s perfect for people who are bulking, busy, or on-the-go. We are seeking a part-time Field Sales Rep to sell our products to Convenience Stores in the Lower East Side/East Village neighborhoods. You’ll be collecting orders, selling to new retailers, and handling deliveries. We are looking for someone who has hustle and is dependable. If you have a competitive nature and are good at convincing other people, this role is for you. No previous experience is necessary. Familiarity with Lower Manhattan is a plus. If you are into fitness/health/nutrition, that helps too. Responsibilities: Sales Visit new retail leads Sell products to the owner/buyer Account Management: Add relevant notes about retail prospects on the CRM app Track sales data Get the store owner’s contact info Fulfillment Deliver products from local fulfillment center Merchandising Setting up stickers, displays, or signs in-store Ensuring products are the best placement in-store Benefits: ~$5,000/month OTE (Base + 25% commission on all sales) Bonuses based off sales performance Receive 1:1 sales training from the Founder Promotion within 6 months based on performance
Flatbush Brooklyn Brokerage firm is looking for Energetic, Self- Motivated and Entrepreneurial Minded Real Estate Salespeople. Are you ready to put in the work and pound the pavement and cultivate relationships to earn six figures your first year ? HomeSmart offers 100% commission and world-class mentorship program top ranked CRM and Lead Generating system. We give you all the tools, Training and Guidance to make you a TOP PRODUCER WHO WE'RE LOOKING FOR Entrepreneurial highly motivated driven individuals Goal Oriented Out of the Box Thinkers Results Driven Real Estate Salespeople Real Estate Agent Job Requirements Minimum of 1 year of experience in sales preferred Strong interpersonal and communication skills Strong sales and marketing background Detail-oriented Excellent time-management skills Willing to travel to meet with Sellers and Buyers High school diploma or equivalent; valid real estate license Develops and maintains a list of properties Stays informed about current market conditions to properly guide clients Accompanies clients to properties Addresses all client inquiries Facilitates negotiations and transactions Handles the necessary paperwork Possess A Strong drive & work ethic Exceptional & unsurpassed customer service Ethical, professional and Entrepreneurial minded Must have a Real Estate Salesperson License What Do We Offer 100% Commission On going Coaching & Training Inviting and motivating office environment Computer & desk In our Flatbush office location User friendly database & CRM Submit your resume today to speak with one of our Recruiters Job Type: Full-time Pay: $100,000.00 - $300,000.00 per year Benefits: Flexible schedule Schedule: Choose your own hours Monday to Friday Weekends as needed Experience: Sales: 1 year (Required)
Location: Bronx, NY Job Type: Full-time/Part-time About Us: Century 21 Galvez is a dynamic and growing real estate firm dedicated to providing exceptional service and expertise to our clients. We specialize in residential and commercial properties and pride ourselves on our integrity, professionalism, and commitment to our clients’ success. Job Summary: We are seeking a motivated and enthusiastic Real Estate Agent to join our team. The ideal candidate will have a passion for real estate, excellent communication skills, and a strong desire to help clients achieve their property goals. As a Real Estate Agent, you will be responsible for guiding clients through the buying, selling, and leasing processes while providing outstanding customer service and expert market knowledge. Key Responsibilities: - Client Consultation: Meet with clients to understand their real estate needs and preferences, providing personalized guidance throughout the buying or selling process. - Market Research: Stay informed about local market trends, property values, and neighborhood statistics to provide accurate information to clients. - Property Listings: Create and manage property listings, including high-quality photographs, detailed descriptions, and marketing materials to attract potential buyers. - Showings and Open Houses: Schedule and conduct property showings and open houses, effectively showcasing properties to prospective buyers. - Negotiation: Negotiate offers and counteroffers on behalf of clients, ensuring their best interests are represented. - Transaction Management: Guide clients through the closing process, coordinating with lenders, inspectors, and title companies to ensure a smooth transaction. - Networking: Build and maintain relationships with clients, fellow agents, and industry professionals to expand your network and generate referrals. - Continuous Learning: Stay updated on industry regulations, market conditions, and best practices through ongoing education and training. Qualifications: - Real estate license in New York or Connecticut - Proven experience in real estate sales or a related field is a plus but not required for entry-level positions. - Strong interpersonal and communication skills, both verbal and written. - Excellent negotiation and customer service skills. - Self-motivated and goal-oriented with a strong work ethic. - Proficient in using real estate software and tools (MLS, CRM, etc.). - Ability to work flexible hours, including evenings and weekends, to meet client needs. Benefits: - Competitive commission structure - Ongoing training and professional development opportunities - Access to a comprehensive marketing platform - Supportive team environment - Opportunities for career advancement
Job Summary We are seeking a dynamic Outside Sales Representative to join our team. The ideal candidate will be responsible for generating leads, building relationships with customers, and driving sales growth in the designated market area. Our project We are engaged in development and implementation of IT-solutions in food and hospitality businesses. Now we are developing a project of sharing (renting) power banks in the USA. Duties - Identify and pursue new sales opportunities through door-to-door B2B sales - Develop and maintain strong customer relationships to ensure client satisfaction and retention - Conduct market research to identify trends and opportunities for growth - Utilize CRM software such as Salesforce to track sales activities and customer interactions Skills - Proven experience in customer service, business development, and outside sales is an advantage - Ability to analyze market trends and customer needs to tailor sales strategies - Proficiency in technology sales with a strong understanding of sales processes - Excellent communication skills with fluency in Spanish being a plus - Strong account management skills with the ability to manage a portfolio of clients efficiently Job Type: Full-time Pay: $7,000.00 - $17,000.00 per month Benefits: Paid time off Schedule: 8 hour shift Monday to Friday License/Certification: Driver's License (Preferred) Ability to Commute: New York, NY (Required) Work Location: In person
Ultra Alternative Funding is dedicated to providing innovative financial solutions for businesses seeking funding alternatives. We pride ourselves on our customer-centric approach, ensuring our clients receive the best support and guidance throughout their funding journey. Position Overview: We are seeking a motivated and detail-oriented Call Handler to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support while effectively managing inquiries related to funding options. Your role will be critical in ensuring a smooth and positive experience for our clients. Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Provide accurate information regarding funding products and services offered by Ultra Alternative Funding. Assist clients in completing applications and gathering necessary documentation. Address client inquiries, concerns, and requests promptly and courteously. Maintain detailed records of client interactions and follow-up actions in our CRM system. Collaborate with team members to resolve complex client issues and ensure client satisfaction. Continuously learn about our funding solutions to provide clients with the most up-to-date information. Assist in identifying opportunities for process improvements to enhance client experience.
*Job Title:* Entry-Level Sales Representative *Job Summary:* We're seeking a motivated and results-driven Entry-Level Sales Representative to join our sales team. This role involves building relationships, identifying sales opportunities, and driving revenue growth. *Responsibilities:* - Build and maintain relationships with new and existing customers - Identify and qualify sales leads through outbound calls, emails, and networking - Present products/services to customers, addressing their needs and concerns - Negotiate and close sales deals - Meet or exceed monthly/quarterly sales targets - Stay up-to-date on industry trends, competitors, and market developments - Collaborate with cross-functional teams (marketing, customer service) - Maintain accurate sales records and reports *Requirements:* - 0-2 years of sales experience (retail, business-to-business, or related) - Strong communication, presentation, and negotiation skills - Self-motivated, resilient, and goal-oriented - Ability to learn quickly and adapt to our industry/product - Proficient in CRM software (training provided) - Bachelor's degree in Business, Marketing, or related field *Nice to Have:* - Experience with sales tools (e.g., Salesforce, HubSpot) - Familiarity with our industry/market - Proven track record of meeting/exceeding sales targets *What We Offer:* - Competitive base salary ($40,000-$60,000) + commission - Comprehensive sales training program - Ongoing coaching and mentorship - Collaborative and dynamic work environment - Opportunities for career growth and advancement - Recognition and reward programs *How to Apply:* If you're eager to launch your sales career, send your resume and cover letter. We look forward to hearing from you! *Equal Opportunity Employer* *Additional Details:* - Location: [Insert location] - Industry: [Insert industry] - Job Type: Full-time - Travel Requirements: [Insert travel requirements] Feel free to customize this template to fit your company's specific needs, industry, and culture.
Responsibilities: Develop and Implement Marketing Plans: Create strategic marketing initiatives to effectively promote cable services to potential customers. Market Research: Conduct thorough market research to identify potential clients and territories for sales and marketing efforts. Client Relationship Management: Build and maintain strong negotiation and relationship skills with clients to foster long-term partnerships. Sales Strategies: Adapt to various sales methods, including door-to-door sales, event planning for company-sponsored activities, online marketing, and cold calling. Performance Tracking: Monitor and analyze sales performance metrics, adjusting strategies as necessary to achieve targets. Experience: Proven track record in sales and marketing, preferably within the telecommunications or cable industry. Market Knowledge: Strong understanding of cable services and market dynamics. Communication Skills: Excellent verbal and written communication and negotiation skills. Teamwork: Ability to work both independently and collaboratively within a team. Technical Proficiency: Familiarity with CRM software and marketing tools to enhance sales processes. What We Offer: Competitive Commission Structure: Attractive commission-based earnings to reward your sales efforts. Professional Development: Opportunities for ongoing training and growth within the company. Collaborative Environment: A dynamic workplace culture that encourages teamwork and innovation. Commission Bonuses: Additional bonuses for exceeding sales targets, recognizing your hard work and dedication. If you're passionate about sales and marketing in the telecommunications field and ready to make an impact, we’d love to hear from you!
We are seeking a motivated and results-driven Pharmacy Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for promoting our pharmaceutical products to healthcare professionals, including pharmacists and physicians, while building strong relationships within the medical community. Key Responsibilities: Develop and maintain relationships with pharmacists, physicians, and healthcare providers. Promote and sell our pharmaceutical products through regular visits and presentations. Conduct market research to identify potential customers and industry trends. Collaborate with the marketing team to develop promotional materials and campaigns. Achieve sales targets and objectives set by management. Attend industry conferences, trade shows, and networking events. Provide feedback from customers to inform product development and marketing strategies. Maintain accurate records of sales activities, customer interactions, and market insights. Qualifications: Bachelor’s degree in pharmacy, life sciences, or a related field. Previous experience in pharmaceutical sales or healthcare sales preferred. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Familiarity with CRM software and Microsoft Office Suite. Valid driver’s license and willingness to travel as needed.
IT/Tech Sales Maverick Wanted!!! This is an Outside Sales Who We Are: Welcome to DMS, where IT meets innovation! We’re not just another IT Services firm—we’re a powerhouse of Managed and Professional Services, driven by a mission to revolutionize IT Management. Our secret sauce? Tailored IT programs that deliver unparalleled value and success for our clients. Our leadership team is a blend of visionary minds and seasoned professionals, all laser-focused on greatness. If you’re eager to be part of a dynamic team that celebrates victories and thrives on customer success, your next adventure starts here. What We’re Looking For: Are you the kind of person who sees a “No Soliciting” sign as a challenge? Do you thrive on the thrill of the chase, turning cold leads into warm deals? If you’ve got at least 2 years of B2B sales experience and the heart of a hunter, we want you on our team. You should have a natural knack for sniffing out opportunities, crushing sales goals, and raking in rewards for your hard-earned successes. If the idea of uncapped income makes your heart race, then this could be the perfect fit for you. Your Mission (Should You Choose to Accept It): Hit (and Exceed) Sales Targets: We set the bar high because we know you’ll reach it—and then some. Lead the Charge: Develop qualified leads that others might overlook. Spot the Opportunities: Identify sales opportunities like a pro. Seal the Deal: Generate killer proposals and quotes that clients can’t resist. Wow the Crowd: Deliver presentations that leave customers thinking, “Wow, where have you been all my life?” Build Relationships: Keep the conversation going and the relationships growing. Close Like a Champ: We’re talking serious closing skills here—bring your A-game. Stay on Top: Maintain daily CRM activity and a sales pipeline that’s bursting with potential. The Ideal Candidate: You’re in the early stages of your sales career, armed with about 2 years of B2B experience, and you’re ready to take control of your future. You’re not just looking for a job; you’re looking for a place where your effort directly impacts your income—no limits, no ceiling. Sound like you? Let’s talk. Perks of the Job: Job Type: Full-time Schedule: Monday to Friday (Because even sales rockstars need weekends off) Salary: + Commission Location: Hybrid remote in the heart of New York, NY 10017 Health Benefits: After 90 days Ready to Make Your Mark? If you’re excited by the idea of controlling your financial destiny, we’d love to hear from you! The hunt begins now—are you ready to take the lead?
Hawk Overseas: Your Gateway to Global Trade Excellence As a leading export company, Hawk Overseas takes pride in offering a comprehensive range of services that empower businesses to thrive in the world of international trade. Our commitment to facilitating seamless global commerce is unwavering, and here's how we achieve it: Accounts Receivable and Payable Specialist Marketing & Communications NEW YORK PART TIME Energy & Utilities Plus Commission Job Summary We are looking to hire an Account Receivable Specialist, who will play a critical role in managing accounts receivable and ensuring timely collection of payments, work closely with project managers and finance teams to maintain positive client relationships while efficiently handling collections and resolving any related issues. - Minimum Qualification : High School *Experience Level : Mid level - Experience Length : 0-1 - 20 years or older - Legally capable and responsible - Ready to work 3-4 hours per week. - With PC knowledge e-mail and internet experience (minimal) Job Description/Requirements Responsibilities: • Monitor and manage accounts receivable to ensure timely collection of outstanding invoices. • Contact clients to follow up on overdue payments via phone, email, mail . • Maintain accurate records of communication and payment status in the company’s financial systems. • Collaborate with project managers to resolve any billing discrepancies or client disputes. • Prepare and send regular statements and reminders to clients. • Develop and implement strategies to improve collection processes and reduce days sales outstanding (DSO). • Provide reports on collection activities and outstanding accounts to management. Requirements: • Proven experience in collections, accounts receivable, or a related financial role. • Strong communication and negotiation skills. • Proficiency in financial software, CRM, and Microsoft Office Suite. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Excellent problem-solving skills and attention to detail. • Experience in a project-driven organization is a plus. Benefits: • Competitive salary and benefits package. • Opportunities for professional growth and development. • A collaborative and supportive work environment. Hiring manager Pawlowski
As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.
Remote Sales Representative (Commission-Based) Location: Remote Type: Full-Time / Part-Time (Commission-Based) About Us: We are seeking an ambitious and results-driven Remote Sales Representative to join our team. This is a commission-based role with the potential for unlimited earnings based on your performance. Key Responsibilities: Sales Prospecting: Identify and reach out to potential clients through various channels including cold calling, email campaigns, social media, and networking. Client Engagement: Build and maintain relationships with clients, understanding their needs and presenting solutions tailored to their requirements. Sales Presentations: Conduct product demonstrations and presentations to potential clients via virtual meetings. Negotiation and Closing: Negotiate terms and close sales deals, ensuring client satisfaction and achieving sales targets. Sales Reporting: Track and report on sales activities, pipeline status, and performance metrics using [CRM software/tools]. Market Research: Stay informed about industry trends, competitors, and market conditions to identify new opportunities. Collaboration: Work closely with the marketing and product teams to align strategies and improve sales processes. Qualifications: Experience: Proven experience in sales, preferably in a remote or commission-based role. Skills: Strong communication and negotiation skills, with a persuasive and goal-oriented approach. Tech-Savvy: Proficiency with CRM software (e.g., Salesforce, HubSpot) and virtual communication tools (e.g., Zoom, Microsoft Teams). Self-Motivated: Ability to work independently and manage your time effectively in a remote setting. Adaptability: Comfortable working in a dynamic and fast-paced environment with minimal supervision. Education: High school diploma or equivalent required; bachelor’s degree in business or a related field is preferred. Compensation: Commission-Based Earnings: Competitive commission structure with uncapped earning potential. Flexibility: Enjoy the freedom of working from anywhere. Growth Opportunities: Access to professional development and career advancement opportunities. Supportive Team: Work with a dynamic team dedicated to your success and growth.
POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"