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Scaling Solutions Architecture & Engineering team to support our growing business. Collaborate, Guide & Support new and existing customers. Full customer life cycle - presale, setup, installation and support.

Friday you're documenting what you built so the next engineer doesn't start from scratch. The ability to build trust with people who aren't engineers: billing managers, revenue cycle directors, clinical operations leads. You're interested in helping build the playbook for how Ascertain works with cu

Our Customer Data team builds the systems that ensure customers see fair, clear billing and reliable consumption data. Engineers develop by using remote development tools and/or ssh to connect to remote EC2 environments that run a full Kubernetes cluster of the ngrok stack, closely mirroring product

We’re looking for a Senior Software Engineer to join Wizard’s Customer & Applications pod, focused on building the user-facing products that power our agentic commerce experience. You'll help shape a conversational commerce experience built around an intelligent shopping agent and own critical c

Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Willingness to travel extensively (at least 75%) as needed for customer support and training. Work closely with Customer Care Center (regional and h

CSE) is a field-based, customer-facing role responsible for the installation, service, maintenance and modification of IMRIS’s intraoperative imaging theatres at customer sites. Support escalated customer situations; align with Service Management, Sales and Clinical Applications to resolve custome

Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Continually build competence in providing technical assistance and support to our customers. This position is for a remote field service engineer.

You will work closely with Technical Support Engineers, Support leadership, Product, Engineering, and Customer Success to understand how support works across regions, time zones, and escalation paths, then turn those insights into systems that improve the operation. You turn analysis into recommende

The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and

Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and

We’re looking for a Customer Success Engineer to be the technical backbone of our customer relationships — from the first technical conversation through to long-term production success. Solutions Engineer, Solutions Architect, Customer Success Engineer, or Technical Account Manager — ideally i

Reporting to the Manager, Customer Success Engineering, the Senior Customer Success Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform. Ultimately, you will help e

Customer Success Engineers serve as the primary technical resource for our gig customers and prospects. Are comfortable engaging directly with customer engineers and technical stakeholders, explaining concepts clearly and adapting your approach based on audience and use case. You will work closely w

Track metrics and other customer-specific information with the Cribl Customer Success Platform to ensure maximum observability of our customer base and awareness of signs of customer distress/success. Minimum of 5 years in a related function with direct customer advocacy and engagement experience in

Bachelor’s degree in Healthcare Administration, Business, Information Systems, Data Engineering, Computer Science, Information Technology, or any general Engineering field (e. This role sits within the Customer Operations team and works closely with Product and Engineering to ensure that payer con

As a Senior Technical Support Engineer - Federal (Senior Customer Care Engineer) for our Support team, you will be responsible for providing world class post-sales customer support and technical leadership to our client base. Forward Networks is looking for a Senior Technical Support Engineer (Senio

Ability to clearly communicate with customers while demonstrating a positive attitude, self-control and empathy all while leading to resolution of the customer’s issue. Being an operational and process-based person, you always look for situations where customer experience could be enhanced/improve

Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Demonstrated ability to contribute to a team environment focused on customer success. Provide top-level on-site service support that delights our cu

As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI. Collaborate with Account Executives and Sales Engineers to drive customer engagements with the Dataiku platform and

As we move upmarket, more of those customers are engineering teams with complex requirements and need white glove assistance to be successful. Over 2M developers use Resend to send transactional email, and we're onboarding hundreds of new paying customers every day. Learn more about how we work in C

Reporting to the VP of Customer Support, Support Engineers create the foundation of trust for AuthenticID’s customers. Our ability to respond to customer needs, provide exceptional customer service, and take action to resolve issues – both big and small – are paramount to AuthenticID’s conti

As a Customer Success Engineer, you will ensure customers succeed with AtomEngine by directly extending and adapting the platform to meet their technical and operational needs. You will partner closely with Product, Engineering, and Customer Success peers to ensure customer-driven extensions align w

As a Staff Software Engineer for our Customer Service technology stack, you will focus on building solutions that will transform ezCater’s customer experience. You’ll report to the Senior Engineering Manager within the ezCater Product Engineering organization. You will focus on designing the arc

Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and

The Customer Support Engineer provides the first line of engineering and technical support after traditional customer support channels are unable to resolve a production system issue or technical question. You thrive in a cross-functional environment, partnering effectively with Customer Experience,

As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by:. We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. A results-oriented mindset, w

Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and

Represent the voice of the customer with internal teams, including sales, product, marketing, engineering, and customer support to ensure customer satisfaction and resolve any problems or concerns. Interested in driving Spotify’s developer portal philosophy among some of the largest and most advan

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. As a Lead Software Engineer at JPMorganChase within the Con

As a Senior Lead Software Engineer at JPMorganChase within the CONSUMER & COMMUNITY BANKING in the Fraud Technology team, you will be leading talented individuals to build NextGen orchestration platform using advanced AI capabilities in Java & AWS. Advocate for and help teams adopt firmwide SDLC fra

Formal training or certification in software engineering concepts and 5+ years of applied experience in software development. AI/ML), with strong understanding of modern engineering practices. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything w

Senior Software Engineer (Tech Lead), Customer Domain Engineering. Experience with KYC (Know Your Customer) workflows. Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of mor

As a Lead Software Engineer at JPMorganChase within the CONSUMER & COMMUNITY BANKING in the Fraud Technology team, you will be leading talented individuals to build NextGen orchestration platform using advanced AI capabilities in Java & AWS. Contributes to software engineering communities of practic

About The RoleThe Customer Support Engineer provides the first line of engineering and technical support after traditional customer support channels are unable to resolve a production system issue or technical question. You thrive in a cross-functional environment, partnering effectively with Custom

This role can be oriented toward backend or full-stack engineering, depending on your strengths, but in either case you'll be expected to own meaningful technical decisions, build scalable systems, and collaborate closely with product, design, data, and AI partners to deliver high-impact customer ou

As a Platform Customer Engineer (CE), for Telco, Media, Entertainment, and Gaming (TMEG) you will partner with technical Sales teams to differentiate Google Cloud to our customers. Platform Customer Engineer, TMEG, Google Cloud. Experience with cloud engineering, on-premise engineering, virtualizati

As a Customer Success Engineering, you will design viable client solutions by leveraging current product capabilities and drive adoption and expansion of IBM products to accelerate client value. Drive Customer Value: Activate entitlements, conduct use-case workshops, establish measurable business ou

ResponsibilitiesServe as a primary technical resource for customer inquiries related to Upbound's products (Spaces, Cloud, Official Extensions, Marketplace, Registry & More) delivering a "wow" experience with every single touchApply a structured, methodical troubleshooting approach to diagnose and r

Customer Success Engineer, Solutions Engineer, Technical account manager, or DevOps Engineer) Hands‑on experience with at least one major cloud provider (AWS, GCP, or Azure) Strong familiarity with Git and version control workflows Understanding of CI/CD pipelines and infrastructure automation

We're looking for an engineer to ensure Pace works for our largest customers. Debug and resolve complex issues across our AI agents, customer environments, and third-party systems. Can hold context across multiple customers and codebases without losing quality.

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of bus