Customer engineer jobs in Union City, New JerseyCrear alertas

Asepha is based in New York and Toronto, building agentic solutions that re-imagine how medications are prescribed, verified, and supported across the pharmacy ecosystem. Backed by $4M in funding and trusted by multiple Fortune 50 healthcare organizations, we’re scaling rapidly and seeking a talented, innovative Senior Software Engineer to join our growing team. As one of our early hires, you’ll play a critical role in shaping our engineering efforts, making key architectural decisions and writing code to expand our AI product line. You will play a pivotal role in balancing speed of execution with product quality, and have the opportunity to wear multiple hats, from frontend and backend development to devops and customer interactions. Your work will have a direct impact on improving pharmacy workflows and health outcomes. Join our mission: We’re building a world where medication delays are impossible. From the moment a prescription is written, the path to therapy start is clear, fast, and predictable. Asepha is the context graph for the therapy-start journey, connecting the fragmented steps that slow down medication access: intake, coordination, utilization management, and clinical services. Role and Responsibilities: • Design and build autonomous agents that handle complex, multi-step pharmaceutical workflows end-to-end, • Architect communication systems that coordinate across organizational boundaries, • Build robust orchestration layers for long-running tasks with graceful failure handling and human-in-the-loop escalation, • Develop frameworks that let agents interact with external pharmacy systems, databases, and APIs, • Implement evaluation and observability infrastructure to monitor agent behavior in production, • Integrate with healthcare data standards and legacy pharmacy systems, • Scale systems to handle real-time processing across multiple pharmacy networks Qualifications: • 5+ years of experience in software engineering with strong backend focus, • Proficiency in Python or TypeScript and deep knowledge of backend fundamentals: APIs, data stores, concurrency, distributed systems, • Experience with web frameworks and service-oriented architectures (FastAPI, Flask, or equivalent) and designing clean, versioned APIs, • Familiarity with caching, messaging, and database technologies (Redis, Kafka, SQL/NoSQL, vector databases) and how to use them for performance and reliability, • Experience building for cloud infrastructure (Azure, AWS, or GCP), • Experience building and deploying agentic AI systems. You understand tool use, planning, memory, and orchestration patterns, • You've built systems where the hardest part wasn't the code, it was figuring out what to build, • You've shipped something end-to-end with minimal guidance and owned the outcome, • Located in New York and can commute to our Manhattan office 3 days per week Perks: • Competitive compensation package, including $150-250k USD annual salary + stock options, • Full medical, dental, vision, • Unlimited days off to maintain a healthy work-life balance + 2 weeks of company-wide office closure during the holidays, • Complimentary breakfast provided daily and weekly team lunches in the office, • Professional development stipend Note: Only candidates selected for an interview will be contacted. Asepha is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

Desktop Support Engineer Location: Midtown, Manhattan, New York Long Term Contract Who We Are Teceze is a global IT services and consulting company delivering reliable technology solutions to enterprise clients across multiple industries. We specialize in end-user computing, infrastructure support, and managed IT services, enabling our clients to operate efficiently with minimal disruption. At Teceze, we value technical excellence, customer satisfaction, and proactive support, and we empower our teams to deliver high-quality, on-site IT services. Job Overview Teceze is hiring an experienced Desktop Support Engineer to support one of our prestigious enterprise clients. This is a 100% on-site role requiring hands-on expertise in desktop and laptop support, hardware and software troubleshooting, system imaging, and IT asset management. The ideal candidate will have strong communication skills and a customer-focused approach to ensure smooth IT operations and high user satisfaction. The Desktop Support Engineer will be responsible for installing, configuring, maintaining, and troubleshooting end-user computing environments, including desktops, laptops, peripherals, printers, and conference room equipment. The role also includes vendor coordination, inventory management, VIP user support, and hands-and-feet assistance for infrastructure and data center teams. Key Responsibilities • Install, configure, and support desktops, laptops, mobile devices, peripherals, and software in Windows and macOS environments., • Diagnose and resolve hardware, software, and network connectivity issues in a timely manner., • Perform IMAC (Install, Move, Add, Change) activities for IT assets., • Coordinate with vendors for hardware repairs, replacements, and warranty support., • Provide high-touch VIP user support and conference room/AV support, including meeting setup and troubleshooting., • Support printers, Office 365 applications, and endpoint security/compliance tools., • Maintain accurate IT asset inventory, documentation, and ensure SLA compliance., • Provide Hands & Feet support for server, network, and data center teams as required., • Strong hands-on experience in desktop and laptop support in enterprise environments., • Proven expertise in Windows and macOS operating systems., • Experience supporting Office 365 and common enterprise applications., • Basic network troubleshooting knowledge (LAN, DHCP, DNS)., • Familiarity with IT asset management, inventory tracking, and vendor coordination., • Exposure to data center environments, including physical server support, is a plus., • Experience with hardware racking, cabling, and labeling is preferred., • Excellent communication and interpersonal skills with a customer-first mindset., • Strong problem-solving ability and willingness to work in a fast-paced, on-site environment.

Desktop Support Engineer – White Glove / Executive IT Support Location : Midtown, Manhattan, New York, United States Longterm Contract Updated Job Overview (Enhanced) Teceze is hiring a Desktop Support Engineer – White Glove / Executive IT Support to provide high-touch, premium on-site IT support for CIO, CXO, and senior leadership users at one of our prestigious enterprise clients. This role is ideal for an engineer with up to 3 years of experience who demonstrates professionalism, discretion, and strong technical fundamentals combined with excellent customer service skills. The engineer will act as a trusted IT partner for executives, ensuring minimal downtime, seamless technology experiences, and proactive issue resolution. The role requires hands-on expertise in end-user computing, executive device support, conference room technologies, and coordination with infrastructure teams. Key Responsibilities (Added & Enhanced Points) • Deliver white-glove, executive-level IT support to CIO, CXO, and senior leadership users with a high degree of professionalism and confidentiality., • Provide priority incident response and proactive monitoring for executive users to minimize business disruption., • Install, configure, and support executive desktops, laptops, tablets, mobile devices, and peripherals in Windows and macOS environments., • Perform IMAC activities with attention to executive workspace standards and documentation., • Support and troubleshoot conference room technologies, AV systems, Teams/Zoom meetings, and executive presentations., • Act as a single point of contact for VIP users, coordinating with internal IT teams and vendors for rapid resolution., • Maintain strict SLA adherence and escalation management for executive incidents., • Assist with new executive onboarding, device refreshes, data migration, and secure setup of workstations., • Provide Hands & Feet support for infrastructure, network, and data center teams, including basic server room activities when required., • Ensure accurate asset tagging, inventory updates, and lifecycle tracking for executive IT equipment., • Document issues, resolutions, and best practices in the ticketing system and knowledge base., • 0–3 years of hands-on experience in Desktop / End-User Computing support in enterprise environments., • Strong working knowledge of Windows and macOS operating systems., • Experience supporting Office 365, Outlook, Teams, OneDrive, and common enterprise applications., • Basic understanding of network concepts (LAN, Wi-Fi, DHCP, DNS)., • Exposure to IT asset management, ticketing systems, and vendor coordination., • Prior experience supporting VIP / executive users is highly preferred., • Familiarity with conference room AV setups, docking stations, monitors, and executive workspaces., • Basic exposure to data center environments, racking, cabling, and labeling is a plus., • Exceptional communication, presentation, and interpersonal skills., • Strong sense of ownership, discretion, and customer-first attitude., • Ability to work calmly under pressure in a fast-paced, on-site executive environment.

What you will do This position is working for a major ESCO in the United States. It is a senior level position reporting to the Director of Governance. Under minimal direction, provides consultation and project development oversight of the Project Development Team to achieve department and project objectives on large, complex, high-risk projects. This will primarily occur during risk reviews and contract reviews. The successful candidate will be capable of preliminary discussions with the team developing the project and ascertain the underlying risks in the development, execution, and the performance management phases of the project. How you will do it Develops project development processes and engineering tools, implements the project development process, integrates and analyses technical, financial and legal information to determine project viability and certifies conformance to all code and regulatory requirements Conducts appropriate research for unique applications, supports engineering, process or financial tasks during both preliminary and detailed development of projects. Conducts project risk reviews for design integrity of projects developed by other engineers in the Solutions Infrastructure business as well as third party engineers and vendors. Review the scope of work in Owner/JCI contracts and JCI subcontracts. Review the Measurement & Verification plan in Owner/JCI contracts. Supports the team in achieving business goals by following and expanding the Solutions Playbook and Best Business Practices methodology. Responsibility to establish an ongoing partnership with the customer on assigned projects. Leads & mentors Project Development and/or M&V Engineers III, II or I. Additional Responsibilities: * Leads project risk reviews and contract reviews including measured energy savings calculations; non-measured project benefits; establishment of base line energy consumption; scopes of work; construction schedules, construction cost estimates. * Support technical evaluation of new technologies and business offerings’ What we look for 10+ years experience as a development or M&V engineer at an ESCO. Bachelor's degree in engineering. Undergrad experience performing building modeling preferred (example IAC program) CEM and/or CMVP Certification Required. MBA or other advanced degree preferred. Demonstrated subject matter expert (SME) in specific specialty or line-of-business area. Possess strong analytical capabilities and ability to manage tasks associated with development of projects. Fully competent in analysis and assessment of facility systems. Demonstrated ability to lead engineering teams, work effectively with others, drive for results, and focus on the customer & acts ethically. Demonstrated knowledge of building codes and legislation applicable to performance contracting. Experience writing M&V plans using IPMVP Options A-D preferred. Has demonstrated excellent written and verbal communication skills and is comfortable working in customer-facing situations. Solid computer skills, including an understanding of MS Word, MS Excel, MS Visio, MS PowerPoint, MS Project, eQuest (or other building simulation program), & NISC benchmarking tools. Demonstrated ability to review contract and subcontract schedules. Ability to travel approximately 25%. Who we are Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view ___. If you are an individual with a disability and you require an accommodation during the application process, please visit ___. HIRING SALARY RANGE: $25,500 - $188,700 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

Description Leidos is seeking an experienced Senior Sales Engineer/Architect for our Resilient Network Practice. This position and work will be in Newark, NJ; open to candidates within a broader radius who can reliably travel to support onsite work in Newark. POSITION SUMMARY: The successful candidate will be responsible for providing hands on technical expertise with Mission Drivers within the Network Practice of the Digital Modernization (DigMod) Sector. As a Network Practice Sales Engineer/Architect , you’ll be a critical bridge between technical expertise and business development. Your role will focus on promoting Leidos Network solutions to federal clients, ensuring alignment with their needs and driving successful adoption of Leidos Mission Drivers. Duties may include developing innovative approaches and solutions, using non-quantitative tools and guidelines from experience. CLEARANCE REQUIREMENT: No initial clearance is required to start; however, you must be able to obtain and maintain a DoD Secret security clearance. (US Citizenship required). PRIMARY RESPONSIBILITIES: Technical Expertise: • Maintain a deep understanding of network technologies (e.g., IaC, SD-WAN, wireless, NFV)., • Maintain a deep understanding of Leidos Network Mission Drivers and be able to articulate technical benefits, features, and use cases to potential clients., • Stay informed about network trends, competitive landscape and emerging technologies to effectively position Leidos capabilities and offerings., • Lead strategic initiatives to enhance the Leidos offerings portfolio, leveraging your deep technical knowledge and industry insights. Client Engagement: • Be the Network Practice Area technical Sales Engineer/Architect that works with Leidos DigMod Sector CTO, Business Groups and Growth to identify customer requirements and propose tailored solutions and offerings., • Direct, conduct and participate in technical presentations, demonstrations and workshops for government customers., • Work with DigMod CTO organization to leverage and create sandbox, demonstration environments for hosting Network Practice repeatable offerings., • Develop and maintain high-level relationships with key stakeholders and decision-makers to drive strategic opportunities and long-term partnerships., • Provide consulting and thought leadership to influence client decision-making and drive project success. Solution Architecture: • Partner with Leidos capture teams, solutions architects, and engineers to design secure, resilient, and scalable networking solutions that meet customer requirements, including MPLS-based transport, carrier-neutral facility interconnects, SD-WAN overlay architectures, and wireless access technologies, tailoring repeatable offerings accordingly., • Architect enterprise and mission-scale network solutions leveraging multi-cloud connectivity patterns, including hybrid and cross-cloud networking, secure cloud on-ramps, and integration with carrier-neutral data center ecosystems to support federal mission needs., • Design and oversee implementation of advanced segmentation strategies, including micro-segmentation and policy-based network controls, to enhance security posture, zero trust alignment, and workload isolation across on-premises, cloud, and edge environments., • Develop and implement innovative solutions to address complex technical challenges across multiple sectors, applying deep expertise in SD-WAN overlays, wireless technologies, and multi-transport networking using creative problem-solving and advanced technical judgment., • Architect and govern the delivery of enterprise-scale network solutions, ensuring alignment with organizational strategy, client mission objectives, and evolving technology standards., • Champion network architecture best practices and drive continuous improvement of Leidos Network Practice offerings based on market trends, emerging technologies, and client feedback., • Serve as the lead technical contributor for proposal and RFx efforts, with primary responsibility for solution architecture, technical narratives, and pricing inputs related to network transport, cloud connectivity, and security segmentation strategies., • Deploy, maintain, and demonstrate Network Practice Repeatable Offerings, including SD-WAN, multi-cloud connectivity, wireless, and micro-segmentation capabilities, to internal business areas and current and prospective customers. Collaboration: • Collaborate with practice area team members, client stakeholders, and external partners, including sub-contractors and suppliers, to ensure effective communication and project alignment., • Influence practice area and sector leaders on solution design and process improvements, advocating for strategic approaches and best practices., • Lead cross-functional teams to drive alignment and ensure the successful delivery of complex, multi-dimensional projects. BASIC QUALIFICATIONS: • Master’s degree with minimum of 15+ years in network architecture or engineering roles, with a robust background in designing, implementing, and optimizing solutions in network environments; additional years of experience may be substituted in lieu of degree., • Extensive experience in NMS, multi-transport, and infrastructure-as-code concepts., • Demonstrated expertise in designing and deploying scalable infrastructure incorporating cloud environments using both established and cutting-edge technologies., • Proven track record of resolving complex technical challenges in Network architectures., • Strong leadership skills with a successful track record of leading teams in the implementation of Network solutions, fostering collaboration and innovation., • Ability to effectively manage projects, prioritize tasks, and meet deadlines in dynamic Network environments. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $139,100.00 - $251,450.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

As a software engineer (machine learning), you are responsible for designing and developing product features and customer solutions, along with the underlying infrastructure, that are based on AI/ML approaches. You may interact closely with solution engineers, customer value architects, and executio

The Staff Software Engineer position offers the opportunity to work on our device management system, meaning you will be responsible for managing millions of payment terminals and other devices all around the world. Collaborate with our product and customer success teams to develop and implement new

Polymarket is the world’s largest prediction market. It’s half "put your money where your mouth is," half search engine for the future. We're growing fast – both in terms of volume (>$8B traded last year) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. Polymarket is looking for a pragmatic full-stack engineer to join our US Exchange Tooling team. You'll build the critical internal systems that power our CFTC-regulated exchange operations—from payment reconciliation and transaction processing to operational dashboards and compliance tooling. This is a high-impact role where you'll work directly with operations teams, build systems that handle real money at scale, and help establish the technical foundation for our growing US exchange business. If you enjoy solving complex problems in fintech, building tools that people actually use every day, and shipping code that matters, this role is for you. * Build internal tools for US exchange operations. Create systems that help control desk operators, supervisors, and compliance teams manage high-volume payment processing and reconciliation workflows. * Ship production features regularly. Launch improvements and fixes frequently in a fast-paced, regulated environment where reliability matters. * Work across the full stack. Build frontend interfaces for operational dashboards and backend APIs for transaction processing, reconciliation, and payment provider integrations and other control desk operations. * Collaborate with internal teams. Partner closely with operations, compliance, and product to understand workflows, gather feedback, and iterate quickly on tooling. * Design for scale and compliance. Build systems that handle thousands of daily transactions while maintaining audit trails and meeting CFTC regulatory requirements. * Contribute to technical decisions. Participate in architecture discussions, code reviews, and help establish best practices for the team. * 3-7 years of professional software development experience * Strong full-stack web development skills with TypeScript. Strong backend experience with Go. * Solid experience with React and Node.js (Next.js experience is a plus) * Experience building data-heavy applications or internal tools * Ability to work with external APIs and integrate third-party services * Strong collaboration and communication skills—you work well with non-technical stakeholders * Bias for action—comfortable shipping iteratively and refining based on user feedback * Builder's mindset—you take pride in creating tools that solve real operational problems * (Plus) Experience with MongoDB * (Plus) Background in fintech, payments, reconciliation systems, or regulated environments * (Plus) Familiarity with customer service or operations tooling * (Plus) Understanding of financial data modeling and audit requirements * (Plus) Bachelor's degree in Computer Science or equivalent * Competitive salary & equity * Unlimited PTO, Health, Vision, & Dental coverage * 401k match * Hardware setup — new MacBook Pro, big display, & accessories

Software Engineer, Discovery Bombas is a comfort focused premium basics brand with a mission to help those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of socks? You sell a lot. And how do you sell a lot? You make the most comfortable socks in the history of feet. Millions of pairs sold and donated later, Bombas has continued to innovate within its mission and product, introducing new socks, as well as underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters, all while continuing to make a positive impact on the community where we all work and live. Click ___ to see what it's like to work inside the Bombas Hive! The word Bombas is derived from the Latin word for bumblebees. Bees work together to make their hive a better place. At Bombas, we’re inspired by that. We know it’s the collective efforts of our team that keeps the Hive alive and strong - a team that is diverse and inclusive. Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live. We are committed to continuously building a Hive where all are welcomed, seen, and heard regardless of age, color, ethnicity, gender, gender identity, genetics, physical or mental ability, protected veteran, status, race, religion and sexual orientation. As a team, we will strive to create room for different experiences and empower all voices. Based on the specific needs and job requirements, this role will be working out of our Bombas HQ in New York City. Bombas is looking for a Software Engineer to join our Engineering Team. In this role, you’ll help build and improve the systems and experiences that bring our mission and products to life online. You’ll collaborate across teams to create solutions that make our digital experience faster, more reliable, and more enjoyable for our customers. The ideal candidate has 2+ years of software engineering experience and is excited to grow, learn, and contribute to meaningful work that helps people in need of essential clothing items. • Own the design, development, testing, and maintenance of features with guidance from senior engineers, • Consistently writing code that is testable, readable, reliable, and observable, • Build performant, accessible, and reusable frontend components that enhance site experience and customer engagement, • Collaborate with product and design to translate UX goals into high-quality, user-focused solutions, • Contribute to full-stack development by integrating APIs and ensuring seamless data flow between frontend and backend systems, • Participate in code reviews and team discussions to maintain best practices and code quality, • Delivers work in incremental pieces and exercises good judgment to balance opportunity cost and value, • Recognizes and helps address risks, technical debt, and improvement areas with guidance from senior engineers, • Works closely with senior engineers to manage dependencies and align on shared goals., • Help maintain a psychologically safe and inclusive environment where teammates can freely share ideas and feedback, • Agile and excited to work in collaborative and cross-functional team environment, • You have excellent analytical and problem-solving skills, and can communicate your ideas clearly, • You build software that’s clear, dependable, and designed to evolve with the team’s needs, • Excellent problem-solving and debugging skills, • Curiosity, adaptability, and a growth mindset, • A team player who is willing and happy to help, • Belief in our mission and understand the importance of giving-back, • Inquisitive, love to learn, embrace failure, and never give up, • Comfortable working in an open office environment while staying focused, • We are a team of smart, interesting, diverse, funny, and loving people., • We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment., • We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously., • We value fun. This is why we host office lunches, offsite team outings and company retreats., • We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly., • We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business., • We understand the value of health, relaxation, spending time with friends and family, and traveling the world and offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays, year-round "Flexible Fridays" and unlimited vacation, sick, and wellness days., • We understand the importance of communication and offer a monthly phone stipend for all full-time employees., • We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees., • 2+ years of experience in software engineering (experience in eCommerce a plus), • Proficiency in Next.js, TypeScript, and GraphQL (familiarity with Prisma and Kafka is a plus), • Strong understanding of RESTful APIs and web application architecture Bombas is committed to delivering competitive and equitable pay for our employees. Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to manage their lives and are enabled to focus on doing their best work. The pay range for this position at the start of employment is expected to be between $100,000 and $115,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need. The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment. If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason. If you require reasonable accommodation in completing this application, interviewing, completing any employment testing, or otherwise participating in this hiring process, please direct your inquiries to ___. Only requests related to accommodations will be responded to.

Software Engineer – Product Location: New York (HQ – In-Person) Type: Full-Time Compensation: $150,000–$250,000 Equity: Competitive Visa: Not Available Experience: 2–8 years (4–8 preferred) About Client Client is revolutionizing customer engagement for home service companies through AI-powered conversational agents. These agents handle high-value inbound calls, booking jobs, qualifying leads, and driving revenue with speed and consistency that surpasses human call centers. In less than two years, The Company has grown to 50 employees and is backed by a dynamic, in-office NYC culture. Operating in a $500B+ market where 85% of missed calls result in lost customers, The Company is building the leading platform for AI-driven customer engagement. The company serves major home service brands and plans to quadruple its headcount in 2025, offering engineers immediate visibility and impact. • Stage: Series A, • Team Size: ~50, • Industry: AI Tools / Customer Engagement, • Founded: 2023 Role Summary Client seeks a Product-minded Software Engineer who excels at the intersection of engineering, product thinking, and rapid iteration. This is a fully in-person role based in NYC. You will own features end-to-end, from backend services to AI-powered user experiences, and collaborate closely with Product, Customer Success, and GTM teams. Your work will directly influence the core product used by thousands of customers daily. This role is ideal for someone who values impact over simply shipping code. Responsibilities • Own feature development end-to-end, including backend services, frontend experiences, and AI-driven workflows, • Convert customer feedback into rapid iterations and feature improvements, • Collaborate closely with Product, Customer Success, and GTM teams, • Maintain high code quality with strong testing, monitoring, and reliability practices, • Navigate changing requirements with autonomy and strong prioritization, • Build scalable systems powering AI-driven customer engagement Requirements • 2–8 years full-stack engineering experience (4–8 preferred), • Familiarity with AI, LLMs, or AI-assisted systems (or eagerness to learn quickly), • Strong product mindset with a focus on impact and customer experience, • Experience owning features end-to-end across backend and frontend, • Comfortable working cross-functionally with non-engineering teams, • High code quality standards and a strong reliability mindset, • Thrives in fast-paced, high-energy startup environments, • Must work in-person in NYC, full-time, • Bonus: startup, hacker, or founder background Benefits & Perks • Opportunity to work on AI-powered conversational agents in a massive, under-served market, • Direct visibility and immediate product impact, • High-energy, collaborative, in-office NYC culture, • Join a fast-growing team scaling 4× in 2025, • Chance to influence product direction and customer-facing experiences Green Flags • Strong academic or project background (top schools helpful but not required), • Evidence of delivering high-impact product outcomes, • Startup, hacker, or founder experience, • Proven success in fast-paced, high-growth environments, • Fast learner in AI/LLMs, • Low ego, collaborative, high-energy personality Red Flags • Frequent job hopping (every 1–2 years), • Significant unexplained employment gaps, • Average academic background with no exceptional experience, • Lack of ownership of end-to-end or product-critical projects, • Mostly contracting roles without deep product involvement Interview Process 1. Pending Approval, 2. Application Review, 3. Initial Screen, 4. Technical Screen, 5. Onsite, 6. Founder Screen, 7. References, 8. Offer, 9. Hired Biggest Note Candidates with experience in big tech, AI expertise, and strong fundamentals (smart / from top university) are almost certain to be shortlisted.

Software Engineer (Applications) Strong preference for candidates based in New York City ___ provides data about the built environment and ways people interact with it. With better data, human-context and an intuitive design, Replica helps public and private sectors make informed, effective, and responsive decisions. By showing how people live, move and work, we contextualize hard choices, allowing our clients to see around corners and understand the trade-offs surrounding their decisions. Whether for a city planner increasing public transit to underserved neighborhoods or for a grocery chain evaluating where to open a new location, Replica’s insights lets clients make more informed, people-centered decisions. We spun out of Alphabet in 2019 and recently secured series B funding from venture firms including Founders Fund, Innovation Endeavors, Sidewalk Labs, Firebrand Ventures, and Revolution’s Rise of the Rest Seed Fund. Today, we are a team of 34 employees with offices in San Francisco, New York and Kansas City. We value our customers, believe in being resourceful, and work in service of each other to scale our product. As we build our team, we are committed to pursuing and bringing together a diverse workforce and creating an environment of inclusion. We value our differences and we encourage all to apply. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. We’re hiring a software engineer who can work directly with users to understand their needs and help translate those into product solutions. This role is both technical and collaborative: you’ll meet with customers to learn about their workflows and challenges, then work with the internal team to build and implement features that address them. This position is a good fit for someone who wants to work on user-facing tools that solve specific, practical problems — and who’s comfortable switching between code and customer conversations Responsibilities • Talk directly with customers (planners, engineers, analysts) to understand how they use the product and where it falls short, • Translate customer feedback into technical requirements, wireframes, or implementation ideas, • Design, build, and maintain React Components and RESTful APIs which use spatial context to efficiently query and aggregate nationwide geospatial and temporal data., • Collaborate with product, design, and engineering teams to scope and deliver new features, • Support the iteration and refinement of features based on user testing and feedback, • Participate in on-call rotation; investigate and resolve production problems as they arise., • Experience in web application development using a modern JavaScript client framework., • Experience working in or with cross-functional product teams, • Ability to communicate clearly with both technical and non-technical audiences, • Demonstrated ability to work independently and follow through on projects, • Experience gathering requirements from users or stakeholders and incorporating them into product development, • Familiarity with tools like Figma, • Prior experience in early-stage product development or prototyping, • Experience working with government/public agency customers In this role, you'll help bring these workflows to life by translating designs into fast, reliable front-end code — directly shaping the tools our customers rely on to make high-stakes, real-world decisions. • We work in the service of others, • We understand that talent + diversity + curiosity + relentlessness wins, • We believe walking > talking, • We operate with thoughtful urgency, • We communicate openly and directly, • We build products people use, • Our people! We work as a team and are excited to contribute to city planning, • Competitive salary based on experience and potential for impact, • Equity at an early stage startup, • Health benefits including medical, dental, vision, and FSA options, • 401k account + employer safe harbor contribution, • Offices in San Francisco, CA, New York and Kansas City, • Replica is committed to fair and equitable compensation practices., • The base salary range for this position is $120K - $220K + offered equity. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to relevant qualifications, depth of experience, skill set, certifications, training, education, and specific work location. The compensation packages may be adjusted based on the candidate’s work location, due to differences in the cost of living for the given location. Our position titles may also span multiple career levels., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • To perform this job successfully, an individual must be able to perform each essential function satisfactorily., • The requirements listed are representative of the knowledge, skill and/or ability required., • Ability to operate at both a strategic/conceptual level and at a detailed, operational level metrics driven; highly disciplined, • Must have strong interpersonal skills, maturity and good judgment and be capable of communicating with a diverse range of individuals, • A hands-on, action-oriented approach that fits well with the entrepreneurial, fast-paced culture, • Engaging leadership style that builds and sustains credibility with colleagues, clients and other stakeholders

About the Role april is looking for a brilliant, curious and creative Senior Full-Stack Engineer with a passion for data that’s ready to take on a huge opportunity to solve tax, and save people time and money. If you’re all that and looking to lead, invent, and grow professionally you should definitely consider applying to join us on our journey. Team members residing within the New York City metropolitan area must maintain a minimum on-site presence of three days per week. Key Responsibilities * Lead and own full-cycle (from idea to production) projects that are directly used by and impact millions of people * Work closely with the product & UX to define product requirements and execute the development plans * Design system architectures, select/ evaluate tools * Build cloud-native microservices * Mentor, and grow the team, our practices, and our technology stack Experience * 6+ years of software engineering experience building production-level web applications in large-scale products * 6+ years of experience with modern full-stack frameworks React/Angular/Vue or equivalent programming language, developing high-scale applications * 4+ years of experience building reactive web & mobile-web frontends using React/Next/Angular/Vue over TypeScript/JavaScript * 4+ years of experience with Python as a proper microservice backend * Passion for clean code and agile work * Experience with modern cloud environments (GCP, AWS) * Strong architecture skills – ability to design for scale, and velocity, robustness, and readability of end-to-end data-driven solutions * Passion for data, customer experience, and building high-quality software * Excellent communication skills, verbal and written * Bonus: gRPC, protobuf About april april is the only embedded, year-round tax platform built to power smarter financial decisions. From filing to planning to onboarding, april’s white-labeled tools bring real-time tax intelligence into the platforms people already use, helping users understand the impact of every paycheck, equity transaction, or income shift, and stay on top of tax payments throughout the year. Built to handle even the most complex tax situations, april’s AI-powered tax engine ingests data directly from partner apps to deliver accurate outcomes in record time—making tax planning and filing more connected, contextual, and accessible than ever. With API-first infrastructure and seamless data integrations, april helps partners deliver more value, deepen loyalty, and turn taxes into a strategic edge—for their clients and their business.

Full-time Description North Atlantic Industries is a leading provider of embedded electronic solutions, specializing in rugged embedded computing, power supplies and motion simulation and measurement technologies. Our products and services are used by the military, aerospace, and industrial markets, helping to advance technology and protect the free world. NAI was proud to be recognized as a Top Workplace on Long Island by Newsday! Our culture is very collaborative. We have team building events, company picnics, special event day and employee game room. Please visit our website at to see more about what makes us a unique place to work. Summary: (VxWorks Project) Software Engineer III is responsible for assisting the development team with all aspects of software design and coding that align with the overall goals of our business. The duties of the Software Engineer III include attending design meetings. Depending on the software development assignments, this individual may be involved in various projects, including but not limited to: • Development of Software Support Kit (SSK) packages., • Design and development of GUI-based QT sample programs and GUI-based Windows test programs., • Design and development of embedded software applications., • Assisting the leads with all aspects of software design and coding, • Assisting with the designing, coding, and debugging of software, • Attending and contributing to company development meetings, • Participating and leading code reviews to ensure adherence to coding standards and best practices, • Working on bug fixes and finding solutions in a timely and efficient manner, • Expanding knowledge of emerging software technologies and apply them to current projects, • Assisting with generation and review of product and design documentation as needed, • Mentor entry-level software engineers, • BS in Computer Science or Electrical Engineering preferred and a minimum of 4 years of engineering and/or software programming experience, • Robust Knowledge of coding languages like C, C++, C#, and/or Java, • Knowledge of basic design principles such as Object-Oriented design and programming, • Familiar with various operating systems (Windows, Linux, PetaLinux, VxWorks, Deos, etc.), • Strong oral and written communication skills to collaborate with other staff, • Strong analytical and problem-solving skills, • Self-motivated, and possess a high degree of curiosity and desire to learn new things, • Medical, Dental, and Vision Insurance, • Company-provided Life and AD&D Insurance, • Voluntary Supplemental Life Insurance, • Long-term Disability Insurance, • Flexible Spending Accounts (FSA), • Employee Assistance Program (EAP), • 401(K) with company matching contributions, • Vacation, holidays, sick, • Employee tuition reimbursement, • Annual bonus eligibility, • Monday to Friday, Day Shift, • Discretionary 9/80 Schedule As a federal government contractor, in accordance with applicable laws, regulations, and Executive Orders, North Atlantic Industries (NAI) is required to develop annual Affirmative Action Plans for Protected Veterans and Individuals with Disabilities. Any employees or applicants who wish to review the Affirmative Action Plan for Protected Veterans and Individuals with Disabilities can contact us by sending an email to or by calling 631-567-1100. Salary Description $90,000 - $115,000 per year

Engine by MoneyLion collaborates with leading financial institutions to deliver the most comprehensive and personalized financial product offers to consumers. As a Senior Software Engineer on the Backend Core Enterprise team, you’ll play a pivotal role in shaping products that integrate seamlessly with existing features, data, and infrastructure across the organization. These API-driven solutions power internal systems and are packaged for delivery to our extensive partner network. The team’s mission is to amplify the impact of existing verticals while engineering industry-leading architecture designed for scale, speed, and innovation. Get ready to shape the future of scalable, high-impact distributed systems. As a Senior Software Engineer in this role, you’ll drive the technical design and delivery of complex software solutions that impact the entire organization. By defining and building an internal software platform, you’ll empower teams to deliver predictable, high-quality features at scale. Collaborating with stakeholders and partners, you’ll refine architectural constraints and requirements, ensuring alignment with both immediate needs and long-term goals. Your expertise will guide the organization’s architectural strategy, and your influence will extend through design and code reviews, technical mentorship, and fostering a culture of excellence in hiring and innovation. About the Role • Design and implement large-scale backend software systems creating new partner-facing and internal data-driven APIs., • Review code with an emphasis on readability and maintainability, • Write API and technical documentation for services and new architecture., • Optimize database schemas to support scalable, high-performance backend services., • Contribute to our RFC process by writing technical proposals and providing feedback to others, • Mentor and guide technical growth of engineering talent, • Be a resource for solving hard, technical problems across teams and projects, • Stay up-to-date with the state of the software industry About You • 3 - 5 years of experience in software engineering, • 1+ years of proven success in senior engineering roles, • Demonstrated success collaborating across engineering, product, and business functions to deliver functionality, • Meticulous attention to detail in reviewing others' and your own work, • Experience developing and testing in Scala or other JVM languages, • Solid understanding of software design patterns, functional programming, and database schema design, • Experience designing highly scalable event streaming architecture using Kafka/MSK or equivalent., • Experience with service-oriented architecture and RESTful API design, • Expertise in PostgreSQL, • Expertise in AWS product and tools, • Knowledge of monitoring and observability tools, including Datadog or equivalent Additional Skillset • Experience in customer-facing roles, • Familiar with modern DevOps tooling, • Kubernetes/Docker, • Terraform, • Familiar with Scala and the Lightbend and Typelevel ecosystems, • Lightbend: Slick, Play/Play JSON, • Typelevel: http4s, doobie/skunk, circe, cats, cats-effect, • Debezium The annual base salary for the Senior Software Engineer is expected to be between $180,000 - $200,000. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate’s qualifications, experience, skills, and competencies related to the role.

The Senior Software Engineer provides hands-on software design, development, mentoring, and testing skills to complete projects. This position is a key role within the software development team as you will be leading software development tasks and providing technical oversight for a team of software engineers. This position is responsible for proficient coding and testing a variety of systems written in .NET Core, and other related web development technologies with interactions focused on back-end code, databases and third-party systems. This position has the authority to manage their own areas of responsibility as well as think broadly and strategically about their projects. The Senior Software Engineer will use an Agile approach to software development; working closely with our customers and cross-functional teams to make iterative, business relevant, software changes. This position will report to the Technical Lead. · Efficiently develop new software based on given requirements using industry best practices for security, maintainability, performance while following existing internal standards. · Actively participate, lead, relevant sprint processes (e.g. planning, grooming, retrospectives, scrums). Responsible for initial high-level sizing. · Assume a high level of ownership of all work developed by members of the team. · Lead a projects through all phases of the software development lifecycle, including planning, development, testing, and launch. · Provide technical guidance to team members, encourages work productivity. · Lead project team members and respond to team requests (product, designers, staff) in a timely manner. · Maintain and improve the performance and quality of existing software. · Collaborate with stakeholders to review software requirements. · Clearly and regularly communicate with management and technical support colleagues. · Train and integrate new team members and proactively support the continued development of existing team members. · Recommend improvements to existing software programs as necessary. · Create new software development processes and procedures. · Develop and maintain unit tests for existing and created code to ensure compatibility and stability. · Responsible for 3rd level emergency support for maintaining site operation with minimal downtime. · Identify and implement new software tools, development processes, and procedures. · Ability to lead/mentor software developers. · Ability to manage and deliver projects end-to-end — from initial planning and development through testing and successful launch. · Ability to review code critically and provide constructive feedback. · Strong understanding of .NET Core. · Strong proficiency and fluency in C# and T-SQL. · Experience with Single-Page Application Architectures (esp. React). · Ability to design efficient distributed systems. · Strong analytical and problem-solving skills. · Ability to work autonomously as well as under management supervision. · Strong communication skills (oral and written communication, email etiquette, etc.) Supervisory Responsibilities This position has no supervisory responsibilities. This position provides oversight and mentoring. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role occasionally must lift and carry the office equipment. Due to state law and tax implications, remote work candidates must live and work in one of the following states: California, Texas, Washington, Florida, Tennessee, or New York. Physical - This is largely a sedentary role. Mental – Problem solving, making decisions, interpreting data, organizing, reading/writing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. No travel is expected for this position. · Bachelor’s degree or equivalent experience · Experience with Agile/Scrum delivery teams. · Experience with Visual Studio and VS Build Process and C# · Experience with .NET Core · Experience with RESTful API development using gRPC or ASP.NET Web API · Experience with DVCS (esp. Git) · Experience MS SQL Server 2016+ · Experience with CosmosDB · Experience with event driven architecture · Experience with Continuous Integration/ Continuous Deployment pipelines. · Experience with Azure · Experience with container technologies (esp. Kubernetes). • Paid Time Off, Paid Sick Leave, Paid Holidays, • Competitive Medical, Dental, Vision, and Life Insurance, • 401(k) plan with discretionary match available, • Flexible Spending Account (FSA), Health Savings Account (HSA), • Voluntary benefits including Critical Illness, Group Accident, and Voluntary Life, • Employee Referral Program, • Exposure to a growing ecommerce company AAP/EEO Statement EOE. Veterans/Disabled. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Position will require successful completion of a background check and drug testing prior to starting employment. About GOVX, Inc. Savings for Those Who Serve GOVX was founded in 2011 to offer exclusive benefits to those who serve our country. The GOVX membership is comprised of current and former members of the United States military, law enforcement, firefighting, medical services, and government personnel. We are dedicated to supporting these communities and to offering unique value to our members, while delivering an authentic platform for brands to reach our growing customer base. As the largest and fastest growing digital platform serving this deserving audience, we are committed to stretching the limits of ecommerce to deliver the best assortment for our members’ on-duty and off-duty needs.

OverviewThe Software Engineer Intern will play a key role in building and enhancing full-stack applications that power Jolera’s Service Automation initiatives. This position involves developing modern web applications written in C# and .NET, including interactive dashboards and data visualization layers designed to provide customers with clear insight into their service performance and operational data.The ideal candidate is detail-oriented, eager to learn, and passionate about creating efficient, reliable, and maintainable software solutions that scale across Jolera’s customer ecosystem. Key Responsibilities • Design, develop, and maintain full-stack applications using C#, .NET, and SQL., • Build responsive front-end dashboards that visualize customer and service data., • Integrate backend APIs and databases to deliver real-time, data-driven insights., • Collaborate with senior developers and automation engineers to define technical requirements and best practices., • Write clean, maintainable, and well-documented code following Jolera’s internal standards., • Participate in code reviews, testing, and deployment activities through Git-based workflows., • Proficiency in C# and .NET (ASP.NET Core / .NET 8 or newer)., • Strong understanding of SQL databases (query design, stored procedures, and data modeling)., • Familiarity with Git and version control workflows., • Basic understanding of HTML, CSS, and JavaScript frameworks., • Ability to work collaboratively in an agile environment., • Strong problem-solving and debugging skills., • Experience with modern front-end frameworks (e.g., React, Blazor, or Vue)., • Knowledge of RESTful API design and microservice architecture., • Familiarity with Azure, DevOps pipelines, or CI/CD practices., • Exposure to enterprise-level automation and integration projects across diverse platforms., • Mentorship from senior engineers and automation specialists., • Opportunity to grow into mid-level and senior developer roles within the Service Automation team.

Foster and engineer software solutions from conception to deployment. Work independently while testing all software in a fluid environment, facilitating verification and quality assurance throughout. Maintain direct communication with the customer to understand needs throughout the software developm

Are you passionate about solving complex challenges in the fintech space? We’re looking for talented individuals to join our dynamic startup, backed by Sequoia Capital. We’re building the universal payment layer to unify all currencies—fiat and crypto—so businesses and consumers can transact seamlessly. If you're passionate about creating innovative solutions in a dynamic, fast-paced environment, we want to talk to you. Are you passionate about building products that solve real-world problems in fintech? We’re looking for a Fullstack Engineer that is product facing to join Breeze, a Sequoia-backed startup building the universal payment layer to unify all currencies — fiat and crypto — so businesses and consumers can transact seamlessly. In this role, you’ll work across the stack to design, build, and ship user-facing payment products end to end. You’ll partner closely with Product, Design, and Operations to turn complex financial workflows into intuitive, reliable experiences. This is a hands-on, product-centric role where engineering decisions directly shape what our customers use every day. This position is hybrid in NYC, with regular in-office collaboration. This hire will be one of our first NYC engineers! • Build and scale user-facing fintech products that power Breeze’s payments platform., • Own features end-to-end — from technical design and implementation to iteration based on user feedback., • Work in a fullstack environment using React.js and TypeScript on the frontend, and Node.js and TypeScript on the backend., • Partner closely with Product and Design to shape product requirements, UX decisions, and technical tradeoffs., • Design systems that are secure, scalable, and performant in a payments and financial context., • Collaborate with Risk, Compliance, and Operations teams to ensure product workflows meet regulatory and operational needs., • Communicate clearly with stakeholders and contribute to product planning and prioritization., • Thrive in a fast-paced startup environment where speed, ownership, and quality all matter., • 2+ years of professional software engineering experience, ideally in fintech, payments, or fast-paced startup environments., • Experience building product-driven, user-facing applications., • Solid fullstack experience with React.js, Node.js, and TypeScript (or similar modern frameworks)., • Product mindset — you care about usability, customer experience, and business impact., • Strong problem-solving skills and the ability to own features from concept to launch., • Excellent communication skills and comfort working cross-functionally with non-engineering partners., • Familiarity with building scalable, reliable systems and modern web architectures., • Bonus: exposure to payments, financial APIs, risk systems, or crypto/blockchain products., • Fast-paced and dynamic – We’re a growing startup that moves quickly., • Tech-driven – We leverage technology to address our users’ biggest challenges., • Ownership and communication – We value people who take full ownership and communicate well across teams., • Continuous learning – You’ll have the opportunity to work alongside industry experts and enhance your expertise in risk management., • Competitive salary + equity plan, • 21 days PTO, • Benefits: annual medical allowance, productivity budget, gym membership & wellness subsidy, • Annual team retreat trip, • Hybrid work environment in NYC, • Be part of a team backed by Sequoia Capital with a strong runway, • 2+ years of relevant software engineering experience., • Proficiency in modern fullstack development (React.js, Node.js, TypeScript)., • Strong product sensibility and experience building customer-facing features., • Bachelor’s degree or equivalent practical experience. Apply now and help us build the future of payments at a global scale!

GovDash helps businesses win and deliver government contracts that advance American interests. Our AI platform is a single, secure, workflow-driven system for the full contracting lifecycle, from opportunity discovery and capture through proposal execution, award, and post-award operations. In 2025 alone, GovDash customers won more than $5B in government contracts. We’ve raised $42M to move faster on product and scale GovDash nationwide. About the Role We're hiring a Software Engineer (Product) to help build GovDash's core product experiences. This role is for engineers who enjoy working across the stack, owning product features end-to-end, and shipping high-quality software that customers rely on every day. You'll contribute to multiple product areas over time, building reusable systems, intuitive user interfaces, and reliable backend services that power mission‑critical workflows for government contractors. While teams may focus on different domains, this role is centered on full‑stack product development, customer impact, and strong engineering fundamentals. This role has a $160,000 base salary plus equity and is based in New York City. What You'll Do * Design, build, and ship full‑stack product features using TypeScript across frontend and backend systems. * Own projects end‑to‑end, from technical design through deployment, with a relentless focus on customer experience. * Build intuitive interfaces and APIs that help users understand, guide, and trust AI‑powered workflows. * Create systems that surface reasoning, highlight errors, emphasize citations, and track progress across complex documents. * Improve system reliability, performance, and scalability as the platform grows. * Continuously incorporate user feedback to refine features and deliver better customer outcomes. What We're Looking For * Strong full‑stack development experience with TypeScript / Node.js. * Comfort working across frontend and backend systems (React‑based UIs and service APIs). * Strong CS fundamentals, sound architectural judgment, and experience scaling production systems. * Product‑oriented mindset and an obsession with customer experience and usability. * Self‑starter with an ownership mentality who thrives in a fast‑paced startup environment. * Clear communicator who collaborates effectively across disciplines. Nice to Have * Previous experience as a founder or engineer at a fast-growing startup. * Experience building AI‑powered or LLM‑enabled product features. * Experience with government contracting or public‑sector software. * Experience with complex integrations and syncing with external systems. Engineers at GovDash Today * Work with React (TypeScript), Node.js, Next.js, Temporal, and modern cloud infrastructure. * Move with speed and urgency without sacrificing quality. * Embrace hard problems and take pride in elegant solutions. * Put themselves in the shoes of users to build thoughtful, trustworthy experiences. * Value clear, frequent communication and strong team ownership. * Feel deep accountability and enjoy building for the businesses we serve. You Might Thrive Here If You * Enjoy owning product features from idea to production. * Care deeply about customer experience and real‑world impact. * Are excited to build software that helps organizations operate better and win more business. * Care about America and her interests (non‑negotiable). Our Product Teams Engineers may work with one or more of the following teams over time: * Capture Team * Help customers identify, evaluate, and prepare for upcoming government opportunities through early‑stage capture workflows and pipeline management. * Focus on data‑driven product features, scalable backend services, and actionable insights that inform pursuit decisions. * Proposal Team * Build tools that help customers draft, review, and refine government proposals using human-in-the-loop design patterns and AI workflows that cite relevant sources. * Focus on usability, testing frameworks, and feedback loops that build user trust by evaluating quality and enforcing clarity, compliance, and accuracy. * Contract Team * Support active contract management workflows, including deliverable tracking, modification management, and past performance writeups. * Focus on building usable, straightforward products that simplify complex operational workflows and leverage AI to help contract teams execute on government work. * Platform Team * Build Dash, GovDash's AI teammate that orchestrates sub‑agents to research, write, analyze, and execute work directly in customer workflows. * Focus on orchestration, automations, and integrations with external systems (Microsoft Graph API, Salesforce, Google Drive, and more). * Data Library Team * Build context management systems that give users full visibility and control over how their documents and records (people, companies, agencies) are used by AI workflows across the platform. * Focus on clear UX that puts users in control, robust data modeling that keeps context organized and filterable, and clean APIs that make it easy to access relevant data across the platform.

We are looking for a senior or staff software engineer to join our Compute team. Our team is responsible for building and maintaining Hex's core compute platform, which serves as the fundamental engine for all code execution, SQL querying, and data processing across the Hex application. Our platform powers everything from the core notebook interface and published applications to the complex data capabilities required by our AI agents. Our mission is twofold: to make the compute platform exceptionally easy to use, develop on, and monitor, while also ensuring it is blazingly fast and performant. Engineers on this team operate at the challenging and rewarding intersection of systems architecture, API design, and deep performance optimization. On the compute team you’ll work on projects with high technical complexity and spanning across the stack, from our backend data systems to the frontend of Hex’s collaborative notebook interface. Here are some examples of the kinds of projects you might tackle: • Using DuckDB to enable seamless data interoperability between Python and SQL code written by our users or AI agents, • Building intelligent caching systems to speed up customer data queries, • Implementing a graph-based dependency framework for optimizing multi-step execution plans, • Instrumenting complex, multi-language systems to identify performance bottlenecks, • Building visualizations into the product to help users understand the performance characteristics of their code, • 6+ years of engineering experience working on complex, data-driven systems or applications, • Expert-level understanding of Python, SQL, jupyter kernels, and/or data warehousing systems, • Deeply informed on industry trends around data processing, databases, and performant data architectures, • You love diving into highly complex codebases and have a passion for designing elegant abstractions that improve correctness and developer productivity, • An inexhaustible desire to understand where every millisecond of time could be going, • An instinct for strategic thinking and aligning with business and product goals while keeping a healthy balance of velocity and engineering excellence., • Experience working in a remote-first team and strong communication skills in this context. This role is fully remote anywhere within the US Eastern timezone, with the option to work from our NYC office. Our product is a web-based notebook and app authoring platform. Our frontend is built with Typescript and React, using a combination of Apollo GraphQL and Redux for managing application state and data. On the backend, we also use Typescript to power an Express/Apollo GraphQL server that interacts with Postgres, Redis, and Kubernetes to manage our database and Python kernels. Our backend is tightly integrated with our infrastructure and CI/CD, where we use a combination of Terraform, Helm, and AWS to deploy and maintain our stack. In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The salary range for this role is: $176,000 - $220,000 The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: ___.

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. CI/CD is the beating heart of Vercel. Whether you’re previewing a new idea from v0 or shipping the next great thing to production, every customer builds — and millions of builds flow through our systems every day. As a Software Engineer on the CI/CD team, you'll work on the infrastructure that powers these builds at scale. You'll improve performance, enhance reliability, and evolve the systems that developers rely on to deliver fast, iterative workflows. This role blends product thinking with deep systems work — you'll be building features that serve both internal teams and Vercel's global developer community. We're looking for engineers who are excited to work on high-scale systems, love improving the developer experience, and want to have a direct impact on how software gets shipped on the web. • Build high-performance microservices that power the entire deployment lifecycle—from handling webhooks to designing database schemas and building scalable APIs., • Participate in an on-call rotation for the Vercel build pipeline., • Improve the Deployments user interface., • Identify opportunities and lead projects to enhance performance, reliability, and developer experience of CI/CD on Vercel., • Improve the developer experience for both small projects and large monorepos., • Stay abreast of industry trends and advancements in CI/CD technologies, bringing innovative ideas to the team., • Engage with the open-source community, participate in discussions, and contribute to related projects, aligning with Vercel's commitment to giving back to the developer community., • Write clean, efficient, tested, and well-documented code., • 3–5 years of experience building full-stack applications., • You have experience designing and maintaining APIs and distributed systems., • You have experience building intuitive user interfaces using modern frontend frameworks like React or Svelte., • You have strong proficiency in JavaScript/TypeScript and experience with modern frontend development tools., • You have excellent communication skills and the ability to work effectively in a collaborative team environment, and are eager to learn., • You have opinions about how to architect scalable codebases., • Are a React or Next.js expert., • Have worked to develop a CI/CD platform for other developers to use., • Have experience contributing to, or participating in open source projects., • Competitive compensation package, including equity., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The New York, NY base pay range for this role is $156,000 - $270,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-CL1

About the Role We’re looking for a Staff Software Engineer to join our Reverse ETL product engineering team. Formerly Census, we were acquired in May 2025 to augment Fivetran’s warehouse-first data movement product story. Now we’re integrating our entire product directly into the Fivetran dashboard, bringing best-in-class data activation to every Fivetran customer. As a staff software engineer in Reverse ETL, you’ll be on the front lines of integrating data activation capabilities into the Fivetran product along every dimension – UI, authentication, billing, data model, and more. You’ll be a senior member of a distributed, collaborative, agile team of engineers of varying experience levels and diverse backgrounds. This is a full-time position based out of our New York office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team Technologies You’ll Use * Expertise in at least one interpreted language such as Python, Ruby on Rails, etc. * Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc. * Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus) * Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus) * Familiarity with leading cloud providers, such as GCP, AWS, or Azure * Experience being on-call What You’ll Do * Make contributions to all parts of our tech stack, which comprises Ruby on Rails, Typescript, Vue, and AWS. * Be comfortable "filling in the gaps" in product / design specs. The prospect of being able to prototype to test ideas out before committing to building is exciting to you. * Work closely with our product team, leaders, and customers to help design and develop features that make Fivetran the one-stop shop for data activation. * Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones. * Lead major projects, from driving research spikes, to writing and socializing design documents, to planning the implementation and rollout Skills We’re Looking For * Can build things end-to-end. Our engineers build, deploy and maintain their code. * Is adept with data, backend systems, APIs, and UI components. * Is customer-focused, with an eye for building delightful product experiences and developer experiences. * Approaches new problems with a scrappy optimism, with a bias towards action. * Thrives in ambiguous environments where you get to work directly with customers and make decisions that build trust and have a huge impact on the business. * Present and available online for synchronous and asynchronous collaboration with a team distributed across North America. * Able to work in-person in our New York office 2 days per week. #LI-HYBRID #LI-AM1

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is attending their first event or their hundredth, we’re here to support them from the moment they start searching for tickets through the moment they walk through the gate. Behind every great fan experience is accurate, timely, and trustworthy event data. That foundation is built by our Catalog team. To support StubHub’s continued growth and global scale, we are seeking a Senior Software Engineer to help build and evolve the systems that power StubHub’s live event catalog. This role sits at the heart of the platform and is ideal for engineers who enjoy working on data-intensive, highly reliable systems with broad company-wide impact. As a Senior Software Engineer on Catalog, you will tackle complex and ambiguous problems, design systems that scale with the live events ecosystem, and act as a technical leader within a highly collaborative engineering culture. Senior engineers at StubHub are expected to demonstrate strong ownership, technical judgment, and a bias toward impact. You will help set technical direction, mentor teammates, and ensure the systems you build are resilient, extensible, and trusted by teams across the company. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA About the team: The Catalog team forms the foundation of the StubHub consumer experience and is central to our mission of connecting people with unforgettable live events. The team is responsible for sourcing, ingesting, and categorizing live event data, storing it efficiently as the catalog continues to grow, and exposing that data through scalable and intuitive interfaces used across the company. Catalog powers critical use cases across Consumer Experience, Paid Search, Fulfillment, Customer Service, and Performance Marketing. The team also serves as the system of record for visual assets such as images and maps, playing a pivotal role in how StubHub looks and feels to millions of users each month. In addition, the team builds systems that blend automated pipelines with human and agent-assisted operations to ensure StubHub maintains comprehensive and accurate awareness of live events worldwide. As a foundational platform team, Catalog acts as an innovation engine for downstream teams, enabling richer fan experiences, more relevant advertising, and more efficient internal operations. What You'll Do • Design, develop, test, deploy, and maintain mission-critical systems that ingest, store, and serve live event catalog data at scale, • Own complex initiatives end-to-end, from early design through production launch and ongoing iteration, • Build scalable APIs and services that power consumer experiences, paid marketing, fulfillment, and internal tooling, • Partner closely with engineers, product managers, and data teams to solve ambiguous problems with significant business impact, • Ensure high standards for reliability, data quality, performance, and operational excellence in production systems, • Improve system architecture and engineering practices to support rapid growth in catalog size and usage, • Mentor junior and mid-level engineers, helping raise the technical bar and foster a culture of ownership and collaboration What You've Done • 6+ years of professional experience in software development, • Extensive experience developing robust, mission-critical systems using general-purpose programming languages(e.g., Java, C#), • Demonstrated expertise in building software with one or more of the following: Infrastructure, Data Engineering, Machine Learning, API Design, and Distributed Systems, • Previous experience designing and developing solutions to complex problems with significant business impact, • A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives, • Proven ability to learn other coding languages, platforms, frameworks, and tools, • Experience owning projects from the initial idea all the way to production, • Experience mentoring junior engineers What We Offer: • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed., • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000—$250,000 USD About Us StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found ___ We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

About Norm Ai Norm Ai is the Compliance AI Platform for legal standards-based reasoning & workflow automation. We developed the first Domain Specific Language (DSL) for fully representing regulatory requirements in AI code. This DSL, deployed with our enterprise platform, enables Norm clients to transform workflows and apply compliance checks at the source of business activities. We are setting the norms for compliance processes at the largest institutions in the world. Our client base includes firms with a combined $17 Trillion in assets under management, and growing quickly. Our Software Engineers came from Palantir, Google, Meta, AWS, Harvard, Stanford, and MIT. Our Legal Engineers are from Harvard Law, Stanford Law, Yale Law, Sullivan & Cromwell, Simpson Thacher, Davis Polk, Greenberg Traurig, the SEC, and FINRA. We have raised $85 million over the past 18 months from top VCs and global institutions, including Vanguard, Blackstone, Bain Capital, Coatue, Craft Ventures, New York Life, Citi, TIAA, and Marc Benioff. This Role As a Full Stack Engineer at Norm AI, you will be integral to the development of our AI-driven compliance solutions. You will work directly with all aspects of our code stack. * Improve the product–both our client facing enterprise product and in support of our internal legal engineering tools team. * Work on scaling problems–ensure our customers get top-notch availability and reliability on a particularly bursty system. * Remain on pace with emerging AI use cases-constantly push the boundaries of what is possible * ___ product intuition–iterate and obsess over the customer's experience * Bachelors or Masters in computer science or an equivalent field, or equivalent practical experience * 2+ years experience writing Python, TypeScript, or similar for production use * Experience working with a Postgres database or similar * Experience writing APIs using a framework such as FastAPI or similar for production use * Interest or experience in working with a complex AI-driven product, (i.e. streamed outputs, dynamic agentic site navigation, etc) * Interest or experience in working with PDFs, excel, or file-driven products * Experience dealing with database scaling problems * Experience building highly configured or abstracted UIs tied to editable schemas stored in a database * Experience working with AWS infrastructure or similar * Experience working at an early-stage startup * Excited to work on product and work/iterate with customers * Rapid Acclimation: Quickly adapt to Norm Ai's technology stack and the regulatory landscape it operates within * Collaborative Integration: Establish strong collaborative relationships with the team to understand the intricate balance of innovation and regulation * Initial Contributions: Make meaningful contributions to our existing system, demonstrating an understanding of Norm Ai's unique approach to software development * Innovative Design Implementation: Successfully implement and deploy significant features that enhance the AI-forward experience for Norm Ai’s clients * User-Centric Development: Show a deep understanding of customer needs and feedback, translating these insights into tangible improvements in the product * High Agency Ownership: Begin to own initiatives internally as we drive our product forward Comp & Benefits $150,000-$225,000 a year+ employee equity. The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed here reflect the base salary only, and do not include equity or benefits. We offer a competitive salary along with equity compensation. Our comprehensive benefits package includes a 401(k) plan with an employer match. Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans. For candidates needing to relocate to NYC, we provide relocation reimbursement. You'll thrive in our fast-paced learning environment where professional growth is constant. We embrace a flexible hybrid model, typically in-office 3–4 days per week. If you’re interested in the role but aren’t sure whether you’re a good fit, we’d still like to hear from you.

Reflection’s mission is to build open superintelligence and make it accessible to all. We’re developing open weight models for individuals, agents, enterprises, and even nation states. Our team of AI researchers and company builders come from DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic and beyond. We’re looking for a core member of Reflection’s Applied AI team to drive our Forward Deployed Engineering efforts with enterprise customers. This team works hands-on to translate advanced AI research into high-impact, real-world applications. As a Forward Deployed Engineer, you will own the technical strategy and delivery of agentic systems from initial customer discovery through production launch. * Partner with Deployment Strategists and Sales to understand enterprise customer needs, architect solutions, and develop transformative agentic applications. * Build agentic systems using state-of-the-art models, orchestrating LLM workflows, integrating with enterprise infrastructure, and deploying reliable production systems. * Collaborate with research teams to adapt and fine-tune models for customer-specific needs. * Support end-to-end deployments across hybrid environments (public cloud, VPC, and on-premises), helping ensure scalability, performance, and reliability in production. * Contribute to evolving playbooks, processes, and best practices as part of a growing Forward Deployed Engineering organization. * Strong software engineering background with experience shipping production-grade systems (Python, Typescript) * Proven track record of deploying enterprise software in cloud or hybrid environments using modern DevOps practices (Docker, Kubernetes, and CI/CD). * Deep understanding of machine learning concepts and hands-on experience with modern AI stacks, including vector databases, RAG pipelines, agent orchestration, evaluations, and fine-tuning. * 3+ years of software engineering experience delivering AI-driven enterprise solutions (e.g., Forward Deployed Engineer, Software Engineer, or Applied AI Engineer). * Demonstrated ability and interest to work in customer-facing environments, understanding user needs, architecting solutions for real business problems, and delivering tangible outcomes. * Self-starter with high agency and ownership, excelling in fast-paced startup environments where playbooks are still being written. We believe that to build superintelligence that is truly open, you need to start at the foundation. Joining Reflection means building from the ground up as part of a small talent-dense team. You will help define our future as a company, and help define the frontier of open foundational models. We want you to do the most impactful work of your career with the confidence that you and the people you care about most are supported. * Top-tier compensation: Salary and equity structured to recognize and retain the best talent globally. * Health & wellness: Comprehensive medical, dental, vision, life, and disability insurance. * Life & family: Fully paid parental leave for all new parents, including adoptive and surrogate journeys. Financial support for family planning. * Benefits & balance: paid time off when you need it, relocation support, and more perks that optimize your time. * Opportunities to connect with teammates: lunch and dinner are provided daily. We have regular off-sites and team celebrations.

Job Description Desktop Engineer Location: New York, NY 10004 Salary Range: $85,000 - $100,000 THE OPPORTUNITY Group One Trading is looking to hire a full-time Desktop Engineer who is passionate about all aspects of user support, including monitoring, actively engaging end-users, troubleshooting, and providing a high level of customer service. In this hands-on, front-line support role on our Systems Team, we desire a candidate with strong problem-solving, customer-service, critical thinking, and communication skills who can collaborate across functional groups. WHO WE ARE We are committed to creating a diverse environment and are proud to be an equal opportunity employer. At Group One, we value transparency and collaboration coming from unique perspectives and backgrounds. We hire bright, analytical, and competitive people and train them to be the best in the industry. We strive to create a workplace in which all employees have an opportunity to participate and contribute to the success of the business. A healthy work-life balance is essential to sustaining our work culture and our overall success. We rely on our employees to spur creativity, enhance problem-solving, and help us thrive in the high-pressure trading industry. WHAT WE DO Group One Trading was founded in San Francisco in 1989, and we've become one of the largest privately held options trading firms in the United States, with brilliant people on our team in New York, Chicago, Philadelphia, and San Francisco. We continue to expand our presence on exchanges as the options trading space evolves and grows. Armed with expertise developed through a rigorous training program, our traders provide competitive liquidity across a broad range of securities. We manage portfolios of thousands of securities and electronically stream two-sided quotes across multiple exchanges. Group One is wholly owned by its founders and employees, and all our trading is proprietary, placing both the rewards for our success and managerial oversight directly in our team's hands. THE SKILLSET A broad, multi-platform skill set is what we look for, but there will be plenty of learning opportunities no matter how many of these skills you bring in with you. We also encourage applicants with various levels of technical backgrounds to apply. Our ideal Desktop Engineer possesses the following: • Minimum of 2 years of experience working in a technical role, • Proficient in providing support, troubleshooting, and configuring system hardware, • Expertise in troubleshooting Windows Desktop and Server Operating Systems, including Windows 10, 11, Windows Server 2016, 2019, and 2022, • Knowledgeable in Microsoft Active Directory/AAD/Entra, Azure, DHCP, DNS, Exchange Online, and deployment of Windows Updates, • Familiarity with Microsoft SQL Server & SQL Database Management, • Experience working with a VMware vSphere environment, • Demonstrated proactive problem-solving and critical thinking skills, • Understanding of fundamental networking concepts, including TCP/IP, FTP, and routing, • Ability to lift up to 30 lbs. and crouch beneath desks for equipment installation WHAT TO EXPECT AS A DESKTOP ENGINEER Within 1 month, you complete your initial orientation as well as become familiar with our environment, our infrastructure, and our business. You begin a comprehensive, cross-functional training plan to learn more about every aspect of our firm. Within 3 months, you will be proficient in system monitoring, proactively identifying potential issues in the proprietary trading system and responding effectively to incidents. You will begin to gain confidence in performing software maintenance tasks, troubleshooting basic networking issues, and providing user computer setup support. Additionally, your collaborative skills and proactive problem-solving approach will be evident as you actively engage with teams, contribute to documentation efforts, and propose improvements to enhance system stability and performance. Within 6 months, you will have gained proficiency in troubleshooting complex issues and can provide timely and effective support to all users. Additionally, you will begin to take on a leadership role in collaborative efforts, contributing significantly to proposing system enhancements, and fostering a culture of continuous improvement within the team. This is a hybrid role that requires a significant in-office presence to work directly with our technology team & trading staff, in-person. THE BENEFITS Our Desktop Engineer earns a competitive salary, including a performance-based bonus. We provide fantastic benefits, including 401(k) and Roth 401(k) retirement plans with employer matching, medical, dental, vision, generous vacation time, paid holidays, parental leave, and flexible spending accounts (FSA) for health care, dependent daycare, and parking or mass transit expenses. If this sounds like the right opportunity for you, apply today! Please fill out our initial 3-minute, mobile-friendly application for the Desktop Engineer role. We look forward to meeting you! Job Posted by ApplicantPro

Job Description The SNY Internship Program offers a rewarding experience filled with infinite opportunities for growth both personally and professionally. We’re excited to invite driven students eager to learn to apply for Summer Internship Program positions and to join the SNY team. • All internship positions are onsite., • Must be actively enrolled in a degree-granting program at an accredited institution throughout the internship., • Current class standing of rising junior or above., • Applicants should demonstrate relevant competencies and capabilities aligned with the role. Share in 250 words or less why you are interested in this position at SNY and how your experience and career ambitions match the role. Information Technology Interns will have the opportunity to work with the IT Department and gain experience with the day-to-day management of IT infrastructure. Interns will learn some of the preparations of building a corporate network from the ground up, learn corporate IT security policies and procedures, and learn skills to provide excellent customer service using technology. Responsibilities • Strong interest in the media and/or technology industry, • Commitment to building an inclusive work environment, • Ability to multitask and highly organized, • Excellent verbal and written communication, • Previous internship experience or on-campus leadership/projects a plus, • Strong interpersonal skills, including a professional phone manner and in-person presence, • Proficient with Microsoft Office 365 programs including OneDrive, SharePoint, with advanced knowledge of Outlook, • Demonstrate the highest level of customer service and response, • Superior organizational and administrative skills with the ability to multi-task and prioritize work, • Forward looking thinker, who actively seeks opportunities and proposes solutions, • Desired Majors: Computer Science, Computer Engineering, Information Technology, Network Engineer, Project Management, Systems Administration, Engineering, Projects, Production Operations, • Ability to handle user support in a live “on-air” environment, • Able to commit

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description Zone IT Solutions is seeking a skilled Desktop Engineer. In this role, you will be responsible for providing comprehensive desktop support, including the installation, configuration, and troubleshooting of various hardware and software in a corporate environment. You will play a key role in ensuring a smooth and efficient IT experience for all end users. Requirements • Minimum of 3 years of experience in a desktop support role or similar environment., • Strong knowledge of Windows operating systems (Windows 10/11) and Microsoft Office Suite., • Experience with hardware setup, troubleshooting, and repair, including desktops, laptops, printers, and peripherals., • Proficient in Active Directory, user account management, and mobile device management., • Strong understanding of networking concepts, including TCP/IP, DNS, and DHCP., • Experience with remote support tools and ticketing systems for service management., • Excellent problem-solving skills and customer service orientation., • Ability to work independently and as part of a team., • Effective communication skills, both verbal and written. About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job Description Job Overview We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of Microsoft operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Certifications a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR J1kS4NsHyt

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following: Desktop/Laptop, MAC and Printer troubleshooting. Responsibilities • Provide phone support and on-site remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide onsite installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients, • Provide Desktop support including analyzing and resolving end-user issues, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Powered by JazzHR BtfNlymvjB

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job Description Company Overview: Stable Rock is a next-generation outsourcing platform offering comprehensive back-office infrastructure and innovative services to early-stage and mid-sized enterprises. With our legacy dating back to 1975, for nearly 50 years we are renowned for our proficiency in accounting, financial advisory, and infrastructure support, currently serving over 400 US and international enterprises across diverse industries. At Stable Rock, we are the architects of success for entrepreneurs, founders, senior executives, management teams, CFOs, controllers, and business professionals. Our mission is to empower, scale, and fortify the bedrock of your enterprise - its IT, human resources, insurance, accounting, bookkeeping, tax, financial reporting, and the overall financial and operational infrastructure. Job Description: mac-tech, a Stable Rock company, is seeking a highly skilled, resourceful, and client-focused Tier 2 Support Engineer to join our growing technical team. This critical role involves resolving complex technical issues escalated from Tier 1 support, implementing advanced IT solutions, and serving as a technical lead for client environments. The ideal candidate will have a background in systems administration, networking, and cloud technologies, and have experience working for a managed services provider. This position features a hybrid work arrangement, blending in-office collaboration in our SoHo New York location with remote flexibility. Position Overview: A Tier 2 Support Engineer will primarily focus on providing advanced technical support to internal and external end-users maintaining efficiency and high-quality work. They will mentor Tier 1 Support Engineers as well as serve as an escalation point. They will create and maintain documentation to support all engineers. Engineers in this role will also seek out opportunities to improve overall team knowledge and lead internal trainings. Responsibilities: • Provide support to mac-tech clients in line with service level objectives by addressing complex service requests and delivering high-quality issue resolutions - specifically issues with undocumented solutions, multi-user systems, security incidents, and organization wide changes., • Monitor and manage ticket queue, including ticket triage, updates, and coordination with internal resources, as needed., • Serve as an escalation point for Tier 1 Engineers, mentor and give feedback to peers, and document repeatable tasks., • Be a resource for projects, as well as client and internal research & development., • Perform routine backup supervision, server maintenance, patching, and infrastructure monitoring, as needed., • Contribute to ongoing service improvements by identifying recurring issues or documentation needs., • Partner with the business development team to make infrastructure and workflow recommendations observed during support., • Continue to seek professional development opportunities and certifications, • Promote mac-tech quality concepts and E.P.I.C.C. values amongst Support Team through coaching, feedback, and leading by example. Qualifications & Skills: • Previous experience in information technology or other related fields., • 2+ years of experience in end user technical support., • Excellent troubleshooting and analytical skills, with a methodical and detail-oriented approach to problem-solving., • Exceptional customer service skills and strong business acumen., • Excellent written and verbal communication skills., • Experience working in a team-oriented, collaborative environment., • Proven track record in server and infrastructure monitoring, patching, and ticket queue management. Compensation: Highly competitive all-in comp ($75,000 to $95,000) Benefits: • Medical, Dental, and Vision, • Health and Flexible Savings Accounts, • 401(k) Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Job Posted by ApplicantPro

Job Description If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT support engineer position. The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution. Essential Functions and Responsibilities Customer Facing • Provide front line phone coverage, and participate in various call center groups., • Provide on-site assistance to clients within your local geography., • Provide excellent customer service to Xantrion’s client base., • Provide technical support as assigned for issues related to computer systems, software, and hardware., • Log and track support requests in ConnectWise., • Prioritize and/or escalate tickets as required to ensure customer satisfaction., • Brief customers, as well as management, on the status of current resolution efforts., • Work with third party support providers when necessary., • Submit semi-monthly timesheet and expense reports., • Attending scheduled training and meeting sessions., • Ability to work a variable shift any time during Xantrion’s business hours., • Perform audits of customer information and systems as necessary to ensure accuracy., • Take support tickets from the dispatcher., • Update and schedule service tickets until issues have been resolved or further escalated. Formal Education & Certification • Bachelor’s degree from a four-year university or equivalent experience., • Minimum of 3 years of technical support experience required, • On-site technical support experience preferred., • Basic diagnostic and analytical skills., • Basic competency in the use and troubleshooting of MS Office products., • Experience using Windows 10, 11, and/or Mac OS., • Basic computer literacy across both hardware and software., • Positive attitude., • Strong written, oral, and interpersonal communication skills., • Strong telephone presence with organized follow-up skills., • Ability to follow established operating procedures, • Strong, service-oriented, customer-focused., • Strong attention to detail., • Experience working constructively in a team-oriented, collaborative environment., • Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment., • Demonstrated interpersonal skills, able to foster strong relationships internally and externally., • Manager and peer review of goal achievement., • Coachability, willingness to work as a member of a team., • Detailed ticket notes at every step of the resolution., • Appropriate amount of time is correctly coded per day., • Ticket queue is properly scheduled. Assigned tasks do not “fall through the cracks”., • Internal and external customer satisfaction scores., • Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort., • Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain., • Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision., • Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills., • Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease., • Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain., • Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity., • Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed., • Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation., • Periodic Travel to Xantrion’s Office: Willingness and ability to travel to Xantrion's office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation., • Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds., • Follow and support company policies and procedures as well as all local, state, and federal laws., • Always maintain confidentiality of company and customer records and information., • Maintain a professional image, adhering to Xantrion’s dress code., • Must have an existing cell phone (running current Android or iOS)., • Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing., • Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private., • Must use Xantrion-provided PC and headset to execute job functions.Benefits, • Salary range $60K - $70K; depending on experience., • 100% of medical, dental, and vision for you and your family., • 401K with company match up to 4% of salary., • Certification reimbursement and annual training budget., • 17 Days PTO per year in addition to paid training days. Powered by JazzHR zE3T8GqjoZ

Job DescriptionSalary: $60K-$200K Depending on Experience Pathway Partners LLC is looking for talented Network Engineers at both Junior and Senior levels to join our ranks for future projects. You would play key roles in designing, operating, and maintaining customer LAN, WAN, and WLAN networks. Junior Network Engineer Types of skills and experience we are looking for: • At least 2 years of experience in network engineering, • Cisco CCNA certification (or equivalent), • Basic understanding of LAN, WAN, and WLAN technologies, • Familiarity with network protocols (TCP/IP, DHCP, DNS, etc.), • Basic knowledge of network security principles, • Assist in designing and implementing network solutions, • Perform basic network troubleshooting and maintenance, • Help with network documentation and inventory management, • Participate in network monitoring and basic issue resolution, • Support senior engineers in larger projects and deployments, • Learn and apply network management tools for anomaly detection Senior Network Engineer Types of skills and experience we are looking for: • 5+ years of experience in network engineering, • Cisco CCIE certification (or equivalent advanced certification), • Extensive experience with LAN, WAN, and WLAN technologies, • In-depth knowledge of routing and switching protocols, • Strong background in network security and best practices, • Experience with cloud networking (AWS, Azure, or GCP), • Design, develop, test, and deploy complex data communication networks, • Lead network architecture planning and implementation, • Perform advanced troubleshooting and optimize network performance, • Implement and manage network security measures, • Mentor junior engineers and oversee their work, • Evaluate and recommend new networking technologies, • Implement advanced network management systems to detect anomalies, mitigate failures, and prevent unauthorized access Junior and Senior Network Engineers Traits we are looking for across Network Engineer candidates: • Experience in designing, developing, testing, and deploying data communication networks, • Familiarity with network management tools for monitoring, alerting, and anomaly detection, • Strong analytical and problem-solving skills, • Excellent communication skills, both written and verbal, • Ability to work effectively in a team environment, • Willingness to participate in on-call rotations for network support If you have experience building and maintaining robust, secure, and efficient networks, we want to hear from you. Share your resume for potential network engineering projects. Depending on the project, roles may short- or long-term, as well as part-time consultancy or full-time employment. Full-time employees of Pathway receive competitive benefits.

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role We're seeking a Telecommunications Solutions Engineer who excels at translating complex fiber optic and low-voltage network requirements into professional, client-ready design documentation. This is a hybrid role based in the NYC metro area, requiring regular site visits to multifamily and commercial construction projects throughout the region, with occasional time in our Manhattan office. Design & Documentation (Primary Focus) • Create detailed telecommunications and fiber optic design drawings using CAD, Visio, or similar design software, • Develop telecom riser diagrams, pathway layouts, and low-voltage infrastructure plans for apartment buildings and commercial properties, • Generate comprehensive scopes of work, bill of materials, and installation specifications for submission to general contractors and real estate developers, • Conduct site walks at prospective customer locations (primarily multifamily developments and new construction sites) throughout NYC metro area, • Present technical solutions and design proposals to real estate companies, property managers, and general contractors, • Serve as the technical point of contact during pre-sales and project planning phases, • Perform field serviceability surveys for fiber optic and coax installations in commercial buildings, multi-tenant structures, and standalone properties, • Document interior cable routing pathways, footage requirements, and access points during physical walkouts, • Develop site survey documentation including pathway sketches (ISP/OSP), drawings, photos, and cost estimates, • Strong proficiency in design/drawing software - CAD, Visio, or similar tools (even advanced PowerPoint/graphic design skills are valuable), • Experience creating low-voltage or telecommunications infrastructure drawings and documentation, • Familiarity with telecom/fiber optic network components and installation requirements, • Comfort working on active construction sites and conducting field assessments, • Professional presentation skills for client meetings and proposals, • Experience with multifamily residential or commercial real estate projects, • Background in new construction environments, • Previous work with general contractors, real estate developers, or property management companies, • Detail-oriented with strong visual/spatial reasoning, • Excellent communication skills - comfortable with both technical teams and business stakeholders, • Self-motivated and able to manage multiple projects independently, • Professional demeanor for client-facing interactions, • Competitive base salary ($80K-$90K) plus performance-based bonus, • Opportunity to work on high-profile NYC real estate projects, • Blend of technical design work, field activities, and client interaction Benefits • Competitive base salary ($80-$90k) plus performance-based bonus, • Paid time off (PTO) Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Tier 2 Field Technician (New York City | Hybrid Field + Remote) Full-Time | MSP Environment We’re looking for a confident, customer-friendly Tier 2 Field Technician to support our clients throughout NYC. This role blends remote work with frequent onsite visits, and is perfect for someone who enjoys variety, problem-solving, and being the “face” of the company at client locations. If you're looking to grow your skills, build deeper technical experience, and eventually move into higher-level engineering roles, you’ll feel right at home here. What You’ll Do * Provide Tier 2 support across multiple client environments—both remotely and onsite. * Work from home on remote tickets, while spending 3–4 days per week onsite handling escalations, hands-on troubleshooting, and client requests. * Support desktops, laptops, mobile devices, network hardware, servers, and cloud services. * Troubleshoot issues involving Microsoft 365, Windows OS, macOS, Azure AD/Entra ID, printers, connectivity, and business applications. * Deploy and support firewalls, switches, access points, and other network components. * Assist with small-to-medium projects such as workstation rollouts, network upgrades, migrations, and hardware refreshes. * Maintain accurate documentation in RMM/PSA tools and communicate clearly with both clients and internal teams. * Build strong relationships through professionalism, reliability, and excellent communication. What You Bring * MSP experience is required—you’re comfortable with multi-client environments and shifting priorities. * Solid Tier 2 troubleshooting experience across Windows, macOS, Microsoft 365, networking basics (DNS, DHCP, VLANs), and common business software. * Comfort supporting field hardware—workstations, WiFi, printers, cabling basics, routers, and switches. * Ability to solve problems independently and escalate appropriately when needed. * Strong communication skills and a client-first, service-oriented mindset. * Ability to navigate NYC for onsite visits (subway/walking is perfectly fine). * A desire to learn, grow, and take on more responsibility over time. Growth & Advancement Opportunities We invest heavily in professional development, and this role is designed to be a launching pad. As you grow your technical depth and take on more responsibility, you’ll have opportunities to advance into: * Senior Support Engineer * Project Engineer / Implementation Specialist * Systems Administrator * Systems Engineer * Cloud Engineer (M365/Azure) * Network Engineer We want you to move forward, not stay stuck in tickets forever. Why You’ll Love This Role * A healthy balance of remote work and onsite client interaction. * A supportive MSP team that values collaboration and continuous learning. * Exposure to a wide variety of environments, keeping every day interesting. * Clear pathways to advance into higher-level engineering and system administration roles. If you love helping people, enjoy being hands-on in the field, and want a career path that grows with you, we’d love to talk. Qualifications MSP Experience necessary. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: $40,000 - $60,000 Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking to add an experienced, on-site Help Desk Engineer in New York for one of our clients. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a can-do attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Communicate with third-party support and PC equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $40,000.00 - 60,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • Access to 401K with match, • Subsidized individual & family health, dental, and vision insurance plans, • Ongoing company-funded professional development & education allowances, • Much more! Must Complete the company Assessment to be considered for hire: #ZR

Job DescriptionJob Overview We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix. Responsibilities • Provide phone support and on-site remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide onsite installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients, • Provide Desktop support including analyzing and resolving end-user issues, • Provide printer troubleshooting Skills & Experience, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Reliable, who can work with little to no supervision, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Powered by JazzHR OLUSueZj8n

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide remote installations of new software and upgrades, • Provide remote installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR djx7IB0qxP

Job Description Role Overview The IT Service Desk Engineer position is responsible for planning, administering, and governing end-user technology operations across multiple business units and physical locations. This role serves as a primary owner of IT operational programs, exercising judgement over software licensing strategy, SaaS access governance, and IT procurement decisions within established policy and assigned budget thresholds. This position partners with IT Leadership to define standards, influence policy, and optimize technology spend, while ensuring alignment with security, compliance, and business objectives. In this role, you will: • End-User & Infrastructure Support, • Provide advanced support for software, hardware, AV, identity management, networking, access requests, and device management., • Oversee and coordinate resolution of complex technical issues, delegating execution to Level 1 support teams where appropriate, • Support warehouse, retail, and corporate technology systems, including environmental and network infrastructure., • Assist with onboarding and offboarding employees across multiple locations., • Provide technical support for special projects such as network installations, SaaS rollouts, and device management upgrades., • Multi-Unit Operations, • Support technology operations across multiple sites, including corporate offices, warehouses, retail locations, and remote teams., • Maintain awareness of location-specific technology needs, constraints, and timelines., • Travel domestically and internationally as required to support projects and operational needs., • Software Licensing & Procurement Authority, • Evaluate, recommend, and approve software and SaaS license requests in alignment with IT standards, security requirements, and budget guidelines., • Determine appropriate license models, usage thresholds, renewal strategies, and access provisioning to ensure cost efficiency and compliance., • Initiate and approve IT procurement requisitions for hardware, software, peripherals, and services within assigned approval limits., • Partner with, Finance and Procurement to forecast licensing needs and lead vendor evaluations and make purchasing recommendations adopted by IT leadership, • Ensure all procurement and licensing decisions adhere to IT policy, security standards, and audit requirements., • Documentation, Process & Reporting, • Develops, updates, and enforces IT operational policies related to end-user technology, access management, and SaaS usage., • Create, maintain, and improve IT documentation for both technicians and end users., • Defines standards for device lifecycle, access provisioning, and acceptable technology use., • Take ownership of defined reporting and analytics to communicate trends, risks, and performance to stakeholders., • Monitor and maintain IT inventory critical to day-to-day operations and ongoing projects., • Leadership & Collaboration, • Provides functional leadership for end-user technology programs and serves as a subject matter authority by mentoring and training Level I technicians, including documentation and process development., • Collaborate closely with HelpDesk, SysOPS, and ServiceDesk teams on cross-functional initiatives., • Support the IT Leadership team on critical projects and recurring issues, influencing technical roadmaps and operational priorities, • Experience working in an enterprise IT environment., • Experience supporting multiple locations or business units., • Experience with FreshService or other ITSM ticketing systems (required)., • Experience with Okta or other identity providers (required)., • Demonstrated experience owning IT programs or operational domains, • Experience supporting executive-level employees., • Experience with complex or custom AV solutions (preferred)., • Strong understanding of risk management, compliance, and cost optimization, • Strong understanding of SaaS licensing models and IT procurement processes (preferred)., • Ability to multitask, prioritize, and work independently or collaboratively., • Ability to translate business objectives into technology standards, • Strong written and verbal communication skills., • Proven commitment to exceptional customer service., • High attention to detail and flexibility with shifting deadlines., • Ability to lift heavy objects and support physical installations., • Flexibility to work evenings, weekends, and outside normal business hours as needed., • Occasional after-hours work may be required to support strategic initiatives or critical incidents GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job DescriptionSalary: 90000-100000 Cloudbox is looking for an experienced support and systems engineer to support high profile customers in the US, and globally. The role will be office based, with part requirement to assist and support customer IT requirements on-site in Manhattan New York (approx. 80%, supporting multiple customers on-site intra day, 20% remote from the office). The right candidate will be able to work comfortably independently and will have excellent communications skills to collaborate with the global Cloudbox technical team located in London, America and South Africa. The role will involve direct remote support of users, on-site support when required, administration and service management of a wide range of cloud platforms and services, and assisting the Cloudbox project team onboarding customers and migrating workloads to the Cloud. Role Description Supporting Cloudbox customers throughout the US and globally, the Systems Engineer will assist our global support team where needed and provide end to end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive and record all calls from our customers Provide assessment of Tickets, attempt first time resolution, and /or escalation within SLA. Assist with customer onboarding projects and migrations Keep users informed on status and progress of their Tickets Aid customer retention and satisfaction Help to improve efficiency, processes, documentation, and automation. CORE COMPETENCIES Soft Skills Customer focused Analytical approach with good questioning & listening skills Good verbal and written communication skills, with excellent spoken English Confident and self-motivated with a positive can-do attitude Team player An ability to learn quickly, and a willingness to study and obtain new certifications and skills (further certification will be a KPI of the role) Technical skills Good working knowledge of networks, routing & switching Good knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and OneDrive. Excellent technical troubleshooting capabilities including networking, windows OS and applications, email flow and routing, and Office 365 services. Bloomberg application support and troubleshooting Technical Qualifications Current Microsoft Certifications in either MS or AZ tracks. Experience 5+ years experience in a customer facing IT support role. Previous Managed Service Provider experience extremely valuable. Cloudbox is a full-service outsourced IT provider with a specific focus and expertise on Cloud solutions for financial services organisations. This is a dynamic and fast paced environment that needs people that a strong desire to learn and a can do attitude.

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. Why This Role Matters We’re looking for a highly capable, fast-thinking Technical Support Engineer to help manage the increasing volume of technical support requests from our merchants (a Tabs customer). You will be the first line of defense for troubleshooting, issue resolution, and merchant education—ensuring our merchants get the best possible experience with Tabs. You will collaborate cross-functionally with Customer Success, Engineering, Product, and Contract Operations to resolve technical issues and identify recurring trends. As part of the team, you’ll be the go-to person for resolving technical challenges that don’t require engineering-level intervention but are crucial for our merchants’ success. If you thrive in high-stakes, fast-paced environments, love solving problems and are obsessed with providing merchants with a world-class experience, we want to hear from you! This role is perfect for someone with a sense of customer empathy, a strong technical background, experience with ERP systems (e.g., NetSuite, Quickbooks), comfortable in ambiguity, and a desire to help merchants solve complex problems. What You’ll Do * Resolve complex support issues from merchants via email, Slack, and chat, ensuring fast, clear, and accurate responses. * Own ticket triage & prioritization, identifying the root cause of issues and escalating appropriately. * Troubleshoot technical issues related to invoicing, payments, integrations (e.g., QuickBooks, NetSuite, Stripe), and merchant data workflows. * Identify patterns and recurring issues, providing actionable insights to Product & Engineering. * Educate and empower merchants, proactively guiding them on best practices for using Tabs. * Collaborate with Customer Success, Engineering & Contract Operations, ensuring high-priority issues are addressed efficiently. * Contribute to internal documentation, improving processes and reducing repeated inquiries. * Ownership - You won’t just resolve issues—you’ll drive improvements, identify trends, and proactively prevent recurring issues. Examples of Work * Handling Critical Invoice Issues - A high-value merchant reports a data mismatch between Tabs and their ERP. You quickly diagnose the issue, extract and format the necessary data, work with the engineering team to implement a fix, and ensure all pending invoices are sent out the same day. * Debugging Payment Failures - A merchant experiences payment failures due to a payments system integration issue. You investigate the logs, determine the root cause, work with engineering to resolve it, and guide the merchant through necessary actions to prevent future failures. * Proactive Issue Prevention & Merchant Education - After noticing a pattern of merchants struggling with invoice readiness settings, you create an internal playbook and proactive education materials to reduce recurring tickets by 30%. What You Bring * 3-5 years in a support, technical support, or customer success role, preferably in a SaaS or fintech environment. * Exceptional problem-solving skills—you’re resourceful, detail-oriented, and able to think on your feet. * Technical aptitude, with experience troubleshooting API, ERP, or payment-related issues. * Accounting knowledge a plus. * Excellent written and verbal communication, with the ability to break down complex topics into clear, merchant-friendly explanations. * Ability to manage high ticket volume while maintaining high-quality responses. * Experience working with ticketing systems (HubSpot, Zendesk, Pylon, or similar) and creating self-service content. * SQL or data querying experience is a plus. * Ability to thrive under pressure, quickly assess problems, and deliver solutions in real-time. Experience working in a fast-paced startup or technical environment preferred. * Some level of out-of-hours coverage required, given we are a 24x7 SaaS operation. Additional Information This role is based in New York City at our Soho office. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $76.8K - $105.6K

Job Description Desktop Technician will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years’ experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA’s. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Description Our client is looking for a highly responsible professional and technical resource. The ideal candidate will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for the administration and internal support of the Company’s PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, performing PC maintenance, upgrades, configurations, assisting with the integrated network and VMware Server Farm (vSphere & Horizon View) hardware. Coming from a financial company would be a major plus. Responsibilities: • Take ownership of users issues reported and see problems through to resolution, • Research, diagnose, troubleshoot and identify solutions to resolve customer issues, • Ensure proper recording and closure of all issues, • Document knowledge in the form of knowledge base tech notes and articles, • Monitor Service Desk for tickets assigned to the queue and process based on priority, • Maintain inventory of all equipment, software and software licenses, • Document internal procedures, • Assist with onboarding of new users, • Utilize and maintain the helpdesk tracking software, • Report issues to the Service Desk for escalation, • Assign users and computers to proper groups in Active Directory, • Perform timely VDI and software upgrades as required, • Proven record of managing time and priorities effectively, • Identify and escalate situations requiring urgent attention, • Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results, • Inform management of recurring problems, • Able to configure VPN and server/client-side hardware and software, • Highly skilled in installing, and troubleshooting computer hardware, and applications., • Well-versed in installing windows, software, applications, antivirus, and patches., • Expert user of Microsoft Office Applications (Word, Excel, and PowerPoint), • Able to configure VPN and server/client-side hardware and software, • Provide Application installation and troubleshooting of VMware suite of products, provisioning servers, desktop delivery control, and virtual desktop images/target devices., • Provides support and assistance to Network & System Engineer(s). Assist in ensuring compliance with security policies and procedures. Responds to escalated requests for technical assistance., • Troubleshoot manage and resolve Help Desk tickets/issues related to technical support, hardware, software, and the network, • Associate’s or Bachelor’s degree from a four-year college preferred., • 4 or more years of relevant experience., • Strong communication, interpersonal, and analytical skills., • Able to work in a fast paced changing environment., • Experienced in Windows 7/8/10 operating systems., • Ability to follow processes and escalate issues consistently., • Ability to multitask and strong problem resolution skills., • Printers experience and knowledge (Laser, Desktop, Network, etc.,), • Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office Suite, Word, Excel, PowerPoint, etc.), the Internet browser, websites, and e-mail systems., • Ability and desire to provide excellent service to all internal users., • Bank protocols, policies, and procedures knowledge., • Familiarity with TCP/IP, IPSEC, Linux and networking concepts preferred., • Ability to remain calm and effective in high-pressure situations., • experience with PowerShell · Windows 2008 / 2012 administration experience · Exchange 2010 / 2013 administration experience · Networking including switching and routing · Experienced with VMWare View

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Software Engineer (Customer Facing). Talk directly with customers (planners, engineers, analysts) to understand how they use the product and where it falls short. We value our customers, believe in being resourceful, and work in service of each other to scale our product.

Our Engineering team is growing! As an Engineering Manager at Vitally, you will have the opportunity to grow as both a software engineer and an engineering leader. In this role, you’ll join Vitally’s growing engineering organization to lead mission-critical projects from end to end, contribute to product strategy, and lead a team of world-class engineers. You will be reporting directly to the Chief Technology Officer/Co-founder. Responsibilities • Lead a team of 4-6 engineers to develop, test, and maintain high-quality software., • Foster a collaborative and growth-oriented team culture., • Coach and mentor engineers on the team to further their professional development., • Work cross-functionally with Product, Sales, Customer Success, and other Engineering managers to plan product and business strategy., • 2+ years managing high-performing, senior engineering teams., • 5+ years of experience as a software engineer developing user-facing applications., • Strong understanding of software development processes and best practices., • BONUS:, • Strong opinions on what makes a good software product., • Experience working closely with designers and product managers. Vitally is a Customer Success platform built for strategic and proactive CS teams looking to easily prevent churn and retain (and identify) their best customers. Some of the best CS teams at companies like Mixpanel, Segment, and Productboard trust Vitally to unify their customer data. We make it possible with our powerful analytics dashboards, intuitive automations, and project management tools that all together make their customer data collaborative, measurable, and actionable for all key stakeholders-- from CSMs to CEOs. We’re a high-growth, VC-backed startup who, at the end of the day, are looking to onboard people who want to have a profound impact on both the business and their own career. How? Working together to build the future of Customer Success. If you get excited about ownership, autonomy, impact, and quality output -- then we’re excited about you. We’re not here to hold your hand, but we’re here to build a great product together. Benefits & Culture: • Salary: We offer a competitive salary for your experience as well as location., • The comp band for this role starts at $210,000 and increases depending on the skill and seniority of the candidate., • Equity: We want every team member invested in the company’s success and are happy to be generous with equity., • Benefits:, • 100% of health/dental/vision insurance premiums covered by us., • 401k with a company match., • Commuter benefits., • Unlimited PTO with a minimum we require you to take off. Please relax and recharge!, • Flexible work hours and work-from-home policy., • Yearly education stipend., • Culture: We are committed to a productive and respectful work environment. Culturally, the team is extremely friendly, fun, hard-working, intelligent, and mature. That said, while we're young and scrappy as a team, we don't believe in building a startup cult. We like each other, we support each other, we're a focused team that busts our asses at work, and we enjoy hanging out from time to time-- but we enjoy having our own lives outside of Vitally.