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Saab, Inc. is seeking a dynamic Subcontracts Administrator to join our rapidly growing Supply Chain team. In this role, you will execute and manage high dollar procurements with critical subcontractors in accordance with subcontractor Statements of Work (SOW). Experience with contract negotiations and navigating FAR and DFARS requirements is required. Responsibilities include: Reviewing, interpreting, and flowing mandatory requirements to ensure regulatory compliance and mitigate risk. Creating and managing Statements of Work and driving the SOW through final review and Engineer Technical Review (ETR) release. Issuing RFI and RFQ packages and ensuring receipt of complete information. Conducting flow down analysis to ensure compliance with customer requirements including FAR, DFARS, FAA, and international standards. Negotiating and managing supplier price, cost, schedule, and technical performance. Executing Subcontracts, Inter-divisional Work Transfer Agreements, NDAs, Leasing Agreements, and Long-Term Agreements. Writing contract letters and maintaining comprehensive legal records in accordance with US Government Certified Purchasing System Requirements. Supporting proposal costing efforts for subcontract material and labor. Supporting business units across multiple sites including international coordination. Managing supplier performance including the facilitation of Quarterly Business Reviews with critical suppliers. Assisting with metrics, reporting, continuous improvement, and other strategic initiatives as needed. Ability to travel 5 - 10% (typically 1 - 2 trips per year). Compensation Ranges: Syracuse, NY, or Orlando, FL: $80,900 - $101,100 Cranston, RI: $89,000 - $111,200 Quincy, MA: $97,000 - $121,300 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Required Qualifications: BA/BS degree (preferably in Business, Supply Chain, or Engineering) with 5+ years of experience, or an MBA/MS/JD with 3+ years of experience, or an equivalent combination of education and experience. Experience with USG, DoD, or FAA contracts. Experience creating and managing Statements of Work (SOW) through Engineer Technical Review (ETR) release. Knowledge of Government and commercial contracting methods and contract types. Strong negotiation skills. Analytical thinking and problem solving with the ability to apply sound judgment and creativity. Financial acumen with the ability to assess cost reasonableness. Desired Qualifications: Professional certification (CCCM, CFCM, CPCM) or advanced degree preferred. Cross functional experience in Quality, Engineering, Finance, Manufacturing, or Program Management. Continuous improvement experience including Black Belt or Green Belt certification. Strong interpersonal and communication skills. Leadership capability and effective presentation skills. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Job Description This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S. Who we are: Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans. About the role: Raft is building mission-critical data platforms for the Department of War that process billions of events per day from hundreds of sensors and operational sources, delivering intelligence to operators who use it to make time-sensitive decisions. Our platform runs across multiple classification levels and deployment environments. We are seeking a Staff Software Engineer to join our team. What you will do: • Build data infrastructure and platforms using streaming frameworks such as Apache Kafka, Flink, and Kafka Streams, • Build Extract, Transform, Load (ETL) pipelines to enable comprehensive data operations, • Leverage software engineering principles to architect, develop, and implement large scale streaming applications What we are looking for: • 7+ years of relevant industry experience, • Experience with building and managing fault-tolerant, data-intensive platforms using popular streaming technologies such as Kafka, Pinot, or Flink, • Experience with large-scale relational and non-relational databases such as PostgreSQL, MySQL, MongoDB, and Elasticsearch to handle low-latency requirements, • Experience in data management including ETL processing, data governance, and data storage, • Experience with building and deploying software in cloud-native environments, • Experience diagnosing and resolving container deployment issues within Kubernetes environments, • Experience using a variety of package managers/dependency managers including Maven, Gradle, and NPM, • Deep knowledge of software design and architecture patterns, • Obtain Security+ certification within the first 90 days of employment with Raft Highly preferred: • Experience with Kubernetes, • Experience with monitoring (i.e. Prometheus, Grafana) and logging (i.e. Fluentbit, Kibana, Loki) solutions in cloud-native environments, • Solid understanding of Helm Charts, • Experience or knowledge of service mesh technologies, such as Istio, • Experience with supporting enterprise Cloud applications or infrastructure, • Experience in automation languages like Python or GoLang Clearance Requirements: • Active Secret Clearance to start and ability to obtain and maintain Top Secret Salary Range: $140,000 - $190,000 • The determination of compensation is predicated upon a candidate's comprehensive experience, demonstrated skill, and proven abilities Work Type: • Hybrid in Rome, NY, Hanscom, or NCR (National Capital Region), • Domestic travel up to 35% to customer sites What we will offer you: • Highly competitive salary, • Fully covered healthcare, dental, and vision coverage, • 401(k) and company match, • Take as you need PTO + 11 paid holidays, • Education & training benefits, • Generous Referral Bonuses, • And More! Our Vision Statement: We bridge the gap between humans and data through radical transparency and our obsession with the mission. Our Customer Obsession: We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies. How do we get there? Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. Raft's core philosophy is Ubuntu: I Am, Because We are. We support our "nadi" by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Company Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. These four core operations are organized into groups: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies. Each Group has its own corporate team. Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman-owned Business Enterprises (WBE). More information about the holding company and overall organization can be found at www.heicocompanies.com. BARTELL MACHINERY SYSTEMS, L.L.C. is a global leader in providing highly engineered industrial manufacturing equipment for the Tire & Rubber, Oil & Gas, and Wire & Cable industries with a commitment to innovation and customer satisfaction. Our highly skilled and diverse professionals possess generations of industry knowledge, making Bartell a recognized leader with over 8,000 systems in operation worldwide. Bartell offers full-time opportunities, co-ops and internships. Many of our employees have launched life-long careers and you too can be a part of a global company that works together on some of the world’s largest and unique industrial equipment. Opportunities for career progression within the many divisions of this company are outstanding if you are ready to take the challenge. The Position This position is a member of the Engineering Department. The Mechanical Engineer 2 will report directly to the Senior Mechanical Engineering Manager. Job Description Primary Responsibilities Design new products or re-design existing products. Interfacing with sales, and or customers to develop leading edge designs, cost effective manufacturing and excellent machine performance with oversight generally provided by Project Team Leader. Utilize the most current design techniques and tools. Designs and BOM’s must be accurate. The standard is zero defect. Design projects must be done in a timely manner. Designs must be in compliance with all safety and ISO requirements. Design within the specifications for the product being mindful of cost, manufacturability, reliability and service requirements. Assist in commissioning and debug of products. Assure product is “as designed”, proper revision control. Review/approve requests for changes, NCP’s, RFD’s, etc. Assure product meets specifications. Maintain a working knowledge of machine process and operation. Work in a team environment. Active participant in team meetings, design reviews, machine reviews, kick-off meetings. Interact with other departments, including Manufacturing, TSS, Sales and Purchasing. Job Requirements Education Bachelor’s degree in Mechanical Engineering and 3 years’ experience or 5 years relevant experience in machine design or industrial experience and proven performance. Skills & Relevant Work Experience AutoCAD and SolidWorks proficiency preferred. Travel Requirements: up to 25% EOE M/F/D/V

The Company Heico has a history of success. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. These four core operations are organized into groups: Metal Processing Group, Construction Solutions Group, Applied Solutions Group, and Industrial Technologies Group. Once acquired, new Heico companies are assigned to a group and run on a stand-alone basis, allowing for great independence as well as the opportunity to share knowledge about markets, production processes, and management practices across other Heico groups and companies. Each Group has its own corporate team. Heico continues to seek out new opportunities and maintain its standard of success. The Heico Companies has remained a privately held company since its creation and maintains a majority ownership in each of its operations, which generates more than $3.3 billion dollars in revenues. Many of our businesses are certified Woman-owned Business Enterprises (WBE). More information about the holding company and overall organization can be found at www.heicocompanies.com. BARTELL MACHINERY SYSTEMS, L.L.C. is a global leader in providing highly engineered industrial manufacturing equipment for the Tire & Rubber, Oil & Gas, and Wire & Cable industries with a commitment to innovation and customer satisfaction. Our highly skilled and diverse professionals possess generations of industry knowledge, making Bartell a recognized leader with over 8,000 systems in operation worldwide. Bartell offers full-time opportunities, co-ops and internships. Many of our employees have launched life-long careers and you too can be a part of a global company that works together on some of the world’s largest and unique industrial equipment. Opportunities for career progression within the many divisions of this company are outstanding if you are ready to take the challenge. The Position This position is a member of the Manufacturing Engineering Department. The Manufacturing Engineer will report directly to the Senior Manufacturing Engineering Manager. Job Description Primary Responsibilities This position is a member of the Manufacturing Engineering Department with tasks that require a motivated individual who has knowledge and experience of manufacturing engineering requirements. The expectations for this position are that the individual uses their training, education, and experience to support the business through process improvements, cost savings initiatives, and everyday production needs with a limited amount of guidance and direction. The position requires the individual have experience in the workings of an industrial plant and they have the interpersonal skills to deal with all different types of situations and individuals. This position requires a person to be able to work in a team environment, be able to multi-task, and handle difficult manufacturing problems. Individual should be able to perform most of the key performance objectives regularly and with a limited amount of direction. Job Requirements Education Bachelor or Master’s Degree in an Engineering related field with at least (5) years of experience, or an Associate’s Degree in an Engineering Technology related field with at least (10) years of verifiable experience in a Manufacturing environment, or at least (15) years of verifiable experience in a Manufacturing environment with a HS Diploma or equivalent. Skills & Relevant Work Experience Required: Knowledge on tolerances and general manufacturing practices and procedures. Interpersonal skills and experience to deal with all types of situations typical to a manufacturing environment CAD (preferably SolidWorks) Knowledge of machining techniques, lathe, mill, grind, etc Microsoft Office Products knowledge Fluency in English Skills & Relevant Work Experience Desired: Knowledge of programming using CAM software or “G and M code”. Knowledge of weld techniques and callouts Tooling Selection and machining techniques GD&T knowledge Program management skills and the ability to handle a significant workload Cost savings and process improvements Travel Requirements: up to 5-10% EOE M/F/D/V

Job Description This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S. Who we are: Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans. Our flagship AI platform, [R]AIMS (Raft AI Mission System), enables operators and engineers to rapidly build, deploy, evaluate, and govern AI-powered mission workflows across highly dynamic operational environments. We are expanding our AI/ML presence in Rome, NY to support our customers and are looking for a hands-on AI/ML Engineer to contribute directly to model development, evaluation, and operational AI delivery. About the role: As an AI/ML Engineer embedded in Rome, NY, you will work directly on model development efforts while leveraging and extending [R]AIMS platform capabilities to accelerate experimentation, evaluation, deployment, and operational transition. This is a highly hands-on role for an engineer who wants to build real-world AI systems with direct mission impact. You will work closely with platform engineers, AI leadership, and mission stakeholders to move models from experimentation through production. The work sits at the intersection of applied machine learning, model training and evaluation, AI platform engineering, and operational AI deployment. You will need to be comfortable operating across that full span: writing training pipelines one day, integrating a model into a containerized deployment the next, and briefing a technical stakeholder on evaluation results the day after that. What You'll Do: • Build and evaluate machine learning models for mission-relevant use cases working directly with government researchers and program stakeholders to understand requirements and translate them into executable technical solutions, • Develop and maintain model training, fine-tuning, and benchmarking workflows that are reproducible, well-documented, and usable by teammates without hand-holding, • Build and improve evaluation pipelines for repeatable, rigorous performance measurement across model architectures, datasets, and operational scenarios, • Integrate models into production-ready [R]AIMS platform infrastructure, working with platform engineers to ensure deployments are containerized, observable, and operationally sustainable, • Support experimentation across model architectures and datasets, maintaining clear records of results and surfacing actionable findings to AI leadership and mission stakeholders What we are looking for: • 3 to 6 years of hands-on experience building and shipping production software or AI/ML systems, • Strong Python software engineering skills; writes clean, maintainable, production-quality code rather than notebook-only scripts, • Demonstrated experience developing and evaluating machine learning models, with a clear understanding of what makes an evaluation rigorous versus misleading, • Hands-on familiarity with modern ML frameworks such as PyTorch, TensorFlow, JAX, or Hugging Face, • Experience building and managing model training pipelines and experimentation workflows at a level beyond tutorial projects, • Experience working with distributed systems or cloud-native environments; comfortable in infrastructure that isn't fully managed for you, • Strong debugging instincts; able to diagnose failure modes in complex pipelines and explain findings clearly to both technical and non-technical audiences, • Ability to work independently and manage workstreams without close supervision while staying well-integrated with a distributed team, • Strong written and verbal communication skills; able to produce clear technical documentation, status updates, and evaluation summaries, • Ability to obtain Security+ certification within the first 90 days of employment, • S. citizenship required; ability to obtain and maintain a Top Secret/SCI clearanceHighly Preferred:, • Experience fine-tuning foundation models, LLMs, or multimodal models for specific domain tasks or constrained operational environments, • Experience designing or operating model evaluation frameworks and benchmarking pipelines at scale, • Experience with Kubernetes and containerized ML workloads, including deploying and debugging GPU-enabled inference services, • Experience with distributed training or large-scale inference systems, • Familiarity with streaming or event-driven architectures such as Kafka or Flink, particularly as they relate to real-time model inputs or outputs, • Experience building secure, compliant AI systems for regulated or mission-critical environments, including familiarity with RMF or IL requirements, • Prior defense, national security, or government R&D experience, particularly with AFRL or Air Force programs, • Experience working in prototype-to-production environments where research artifacts need to become operational systems, • Active Secret or Top Secret clearance strongly preferredWhat Success Looks Like, • Models developed and evaluated at AFRL are delivered with clear, rigorous documentation of performance, limitations, and operational considerations—not handed off as black boxes, • Evaluation pipelines are repeatable and trusted by the broader team; results are reproducible and traceable, • Model integrations into [R]AIMS are clean, containerized, and maintainable by platform engineers without needing the original model developer in the loop, • AFRL stakeholders view Raft as a technically credible, reliable partner; your presence in Rome strengthens that relationship over time, • The gap between experimentation and operational deployment shortens with each program cycle because of the infrastructure and workflows you helped build Clearance Requirements: • No clearance required to start, • Must be eligible for and willing to obtain a Top Secret/SCI clearance; active clearance strongly preferred Salary Range: $170,000.00 - $220,000.00 Work Type: • Hybrid in Rome, NY; candidates must be based in or willing to relocate to the Rome, NY area to support a hybrid schedule, • Up to 25% travel What we will offer you: • Highly competitive salary, • Fully covered healthcare, dental, and vision coverage, • 401(k) and company match, • Take as you need PTO + 11 paid holidays, • Education & training benefits, • Generous Referral Bonuses, • And More! Our Vision Statement: We bridge the gap between humans and data through radical transparency and our obsession with the mission. Our Customer Obsession: We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies. How do we get there? Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. Raft's core philosophy is Ubuntu: I Am, Because We are. We support our "nadi" by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S. Who we are: Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans. About the role: Raft is building mission-critical data platforms for the Department of War that process billions of events per day from hundreds of sensors and operational sources, delivering intelligence to operators who use it to make time-sensitive decisions. Our platform runs across multiple classification levels and deployment environments. As a Senior DevOps Engineer at Raft, you won't be operating in a pure infrastructure lane. You will be expected to understand the software you're deploying, contribute to it when needed, and engage with the data pipelines flowing through the systems you manage. This is a role for someone who thinks end-to-end, from data ingest and pipeline performance through to Kubernetes-based deployment, observability, and secure operations in defense environments. You will work across cloud and on-premises environments, partner closely with software and data engineers, and help Raft maintain the operational rigor and platform reliability that our most demanding customers depend on. What You'll Do • Design, implement, and maintain secure Kubernetes-based infrastructure supporting data platform workloads across cloud and on-premises environments, • Build, manage, and improve CI/CD pipelines using GitLab and GitOps-based delivery patterns, enabling reliable, repeatable deployments across multiple classification levels, • Develop and maintain Infrastructure as Code (IaC) using tools such as Terraform and Ansible to provision, configure, and lifecycle-manage platform infrastructure, • Collaborate directly with software engineers to understand service architectures, dependencies, and runtime behavior, and contribute code-level changes where needed to improve deployability, reliability, or observability, • Support and optimize data streaming and processing pipelines built on technologies such as Kafka, Kafka Streams, Flink, and Pinot, diagnosing bottlenecks, tuning configurations, and ensuring data integrity across the platform, • Implement and manage platform observability using monitoring (Prometheus, Grafana), logging (Fluentbit, Loki, Kibana), and alerting tooling to maintain operational awareness in production environments, • Apply and enforce DevSecOps practices including container hardening, vulnerability scanning, software supply chain security, and compliance-driven deployment patterns in regulated government environments, • Manage and debug complex Helm chart deployments, service mesh configurations (Istio), and Kubernetes networking across multi-cluster and multi-environment topologies, • Support operations across multiple deployment targets, cloud-hosted (AWS, Azure), on-premises data centers, and edge/tactical environments, adapting platform patterns to the constraints of each, • Write clean, maintainable automation and tooling in Java or Go to accelerate platform operations, reduce toil, and improve developer experience across engineering teams, • Engage directly with customers at the most operationally demanding locations in the Department of War What we are looking for: • 5+ years of relevant hands-on experience in DevOps or platform engineering roles., • 5+ years of production experience with Docker and Kubernetes, including provisioning, operating, and troubleshooting clusters in real-world environments, • Strong experience building and maintaining CI/CD pipelines, with hands-on proficiency in GitLab CI, GitOps workflows (Flux, ArgoCD), and modern software delivery practices, • Experience supporting data-intensive platforms using streaming technologies such as Kafka, or Flink, including configuration, tuning, and operational support, • Solid understanding of data engineering fundamentals, including ETL/ELT pipeline design, data storage patterns, data governance concepts, and integration with downstream consumers, • Proficiency with Infrastructure as Code tooling, particularly Terraform; experience with Ansible or similar configuration management tools, • Strong Helm proficiency, including authoring and maintaining charts for complex multi-service deployments, • Hands-on experience with platform observability tooling: Prometheus, Grafana, Fluentbit, Loki or Elasticsearch/Kibana, • Demonstrable software development skills in Java and/or Go, comfortable reading, modifying, and contributing to application codebases, not just deploying them, • Experience with cloud infrastructure on AWS and/or Azure, including networking, IAM, storage, and managed Kubernetes services, • Strong systems thinking, troubleshooting discipline, and the ability to work independently in a fast-moving environment with competing priorities, • Experience applying secure and compliant deployment practices in regulated or government environments, • Active Secret clearance required; must be eligible for and willing to obtain a Top Secret/SCI clearance, • Ability to obtain Security+ certification within the first 90 days of employment, • Ability to travel up to 25% Highly preferred: • Experience with service mesh technologies, particularly Istio, including traffic management, mTLS, and observability integration, • Familiarity with Kubernetes-based ML/AI platforms such as Kubeflow, KServe, or Ray, and experience supporting GPU-enabled workloads, • Experience with software supply chain security tools including container image scanning, SBOM generation, and runtime vulnerability management, • Background supporting deployments across multiple classification levels or air-gapped / disconnected environments, • Experience with package and dependency management across polyglot environments (Maven, Gradle, NPM, Yarn, pip), • Familiarity with compliance frameworks relevant to DoW software deployment, including RMF, STIGs, and IL4/IL5/IL6 requirements, • Contributions to or ownership of internal developer platforms, golden path tooling, or shared infrastructure services, • Experience with distributed tracing and APM tooling (e.g., OpenTelemetry, Jaeger, Tempo), • Existing TS/SCI clearance strongly preferredWhat Success Looks Like, • Platform deployments are reliable, repeatable, and secure across every environment Raft operates in, from commercial cloud to classified on-premises, • Engineering teams move faster because CI/CD workflows, infrastructure tooling, and deployment patterns are solid, well-documented, and easy to use, • Data pipelines running through Raft's platform are stable, observable, and performant, with clear ownership of issues when they arise, • You've earned the trust of software engineers by understanding what they've built and engaging meaningfully in conversations about architecture, runtime behavior, and operational trade-offs, • Compliance and security posture across deployment environments is continuously maintained, not bolt-on Clearance Requirements: • Minimum active Secret clearance with ability to obtain and maintain an active TS SCI security clearance Salary Range: $150,000.00 - $200,000.00 Work Type: • Hybrid with up to 25% travel, • Active Secret clearance required to start; TS/SCI eligibility required What we will offer you: • Highly competitive salary, • Fully covered healthcare, dental, and vision coverage, • 401(k) and company match, • Take as you need PTO + 11 paid holidays, • Education & training benefits, • Generous Referral Bonuses, • And More! Our Vision Statement: We bridge the gap between humans and data through radical transparency and our obsession with the mission. Our Customer Obsession: We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies. How do we get there? Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. Raft's core philosophy is Ubuntu: I Am, Because We are. We support our "nadi" by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Position This position is a member of the Engineering Department. The Electrical Programming Engineer 1 will report directly to the Senior Controls Engineering Manager. Job Description Primary Responsibilities Design software experience: Experience with Allen Bradley or Siemens PLC/HMI systems and programming desired. Experience with robotics programing a plus. Self-starter who is well-organized, detail-oriented, creative and possesses excellent problem-solving skills. Advanced designs of new products or re-design product software. Understanding of development of existing products for schematics, control cabinets, layouts, etc. Utilize leading edge software and tools. Design projects must be done in a timely manner. Designs must follow all safety requirements. Ability to develop concepts and solutions meeting all customer requirements and to estimate the cost of implementation of those solutions. Perform commissioning and debug of products. Able to energize machine safely and competently, ready for wet test and SAT. Assure product is “as designed”. Review/approve all applicable requests for change. Assure proper documentation has been recorded. Assure product meets specifications. Maintain a working knowledge of machine process and operation. Proficiency with written and oral communication and giving presentations. Need to effectively present technical documents with an ability to explain technical concepts with depth that is tailored to expected audience. Strong time management skills. Must be able to handle multiple projects at one time. Ability to develop strong professional relationships with vendors and customers across a wide spectrum of industry. Work in a team environment. Learn to mentor from other engineers. Ability to lead a design team on a large project including lead team meetings, design reviews, machine reviews, kick-off meetings. Interact with other departments, including Manufacturing, TSS, Sales and Purchasing Job Requirements Education Bachelor’s degree in Computer Science or Electrical Engineering with a minimum of 1 year of experience in a professional software development environment. Skills & Relevant Work Experience Knowledge of Allen Bradley and/or Siemens PLC/HMI systems Experience with AC/DC drives a plus Experience with SolidWorks electrical a plus Experience with AutoCAD a plus. Travel Requirements: Up to 30% EOE M/F/D/V

Job DescriptionSalary: $75,000 - $110,000 Annually Join a people-first, flexible company that puts employees first. Were proud to be consistently named one of CNYs Best Places to Work and recognized by MSSP Alert as a 2025 Top 250 Managed Security Service Provider for the sixth consecutive year. Enjoy a balanced 37.5-hour work week, 100% employer-paid health insurance, up to a 4% 401(k) match, and a culture that champions growth, learning, and work-life balance. We believe great work happens when youre supportedboth on the job and beyond. Please Note: This is an in-person role based out of our Rome or Syracuse offices. You must live in Central NY to apply You must be legally authorized to work in the United States Job Title: Network Engineer - Professional Services Job Description Department: Services Reports To: Senior Project Manager Job Summary The Network Engineer works as part of a professional services team responsible for providing proactive IT infrastructure support and operations management across multiple IT infrastructure platforms (on-premises, private cloud, public cloud). The role of the professional services team is to develop standards, best practices and deliver common IT operations management tasks consistently across a diverse client base, ensuring high quality service delivery and superior IT operations management for our clients. The Network Engineer is a specialist in the network domain and has a broad, general knowledge of the systems domain. The Network Engineer has a technical view across all clients simultaneously and is responsible to analyze reactive service metrics and identify areas of improvement for service delivery which will result in the reduction of reactive service requests and prevent issues from reoccurring. The Network Engineer is the internal SME for technical tools, services and technologies and strives to automate manual work wherever possible within the service delivery areas. The Sr. Network Engineer must balance confidentiality, integrity and availability. Essential Functions: Network Management • Responsible for Network Administration and Security (Firewalls, Routers, Switches, Wireless Access Points, etc.), • Work with Professional Services and Security on network designs, • Perform hardware replacement / upgrades, • Perform scheduled upgrades as needed (Firmware, IOS updates / critical patches, blacklist IPs, etc.), • Maintain network documentation for all clients, • Setup, configure and manage network monitoring and alerting, • Responsible for network performance management, tuning and capacity planning, • Ensure network equipment configurations are documented and backed up for all clients, • Other duties as assigned VoIP Phone System Management • Manage and maintain Microsoft Teams and Call Manager VoIP phone systems, • Perform VoIP phone systems patching and upgrades, • Ensure systems configurations are documented and backed up for all clients Tools Deployment, Configuration and Maintenance • Setup, configuration and management of network monitoring and alerting systems to ensure alerts are configured appropriately and distributed via email/ texting or phone, alerting all relevant parties., • Set up and review network monitoring Metrics and respond proactively, before symptoms appear, • Manage and maintain other tools used to centrally maintain multiple infrastructure platforms, • Network Tools training for other team members, • Look at tools through the lens of efficiency, reduce complexity, clicks, time Automation • Improve efficiency with automation and procedures, • Develop and maintain automation routines and troubleshooting scripts to automate routine tasks such as Patch Management, bug fixes, security policies, etc., • Develop automated reports to provide metrics to other teams, • Research and strive to further improve existing automation where possible. Maintain Documentation for common tasks to provide consistent service delivery across all clients • Develop and maintain Standard Operating Procedures (SOPs) or playbook for basic operation of each facet of the network infrastructure, • Maintain Documentation for network management tools and services, • Maintain change management records Perform daily, weekly and monthly maintenance, as needed to keep the IT infrastructure functional and prepared for various potential interruptions • Ensure device configuration are updates in ConnectWise and plan for expirations and end of support on all network devices, • Make DNS changes, • Routinely checks both service and pre-sales boards to ensure tickets are worked and follow-through until closed, • Schedule and manage planned maintenance windows effectively communicating to all clients prior to, during and after the planned maintenance, • Develop Subject Matter Expertise in network management and operational best practices., • Mentor others, • Obtain and sustain necessary certifications for M.A. Polce to maintain partnership status with vendors., • Participate in the After Hours On-Call Support rotation, • Works off-shift, nights, holidays and weekends as needed to support problem resolution or infrastructure upgrades, • Demonstrates the ability to work efficiently and effectively without supervision., • Other duties as assigned Required Qualifications: • BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience, • CCNA Certification, • Minimum of 3 years experience in network management, TCP/IP fundamentals (DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), Routing and Switching, • Minimum of 1 years experience with IT Infrastructure Operations Management, • Customer Service focused, • Attention to Detail, • Ability to work under stressful situations, • Excellent oral and written communication skills, including the ability to interact effectively with customers, support staff, sales team, vendors and peers., • Excellent organizational skills with ability to team with others to develop and deploy projects and solutions., • Ability to obtain and maintain security clearances for our clients (if needed), • Hold a valid drivers license and be able to commute to client locations Preferred Qualifications: • Experience managing network devices such as firewalls, routers, switches, wireless, etc. (Cisco, Meraki, Ubiquiti, Fortinet, etc.), • Experience with VoIP solutions (Microsoft Teams, Cisco Call Manager, etc.), • Experience with network monitoring tools, • Experience with NextGen Firewalls (NGFW), • Experience with Cisco Firepower Desired certification/ Licensing: Education: • BS in Information Systems Management, Computer Science, Cybersecurity or other Information Technology discipline or equivalent in experience Other Requirements: • Ability to pass a background check Certification(s): • CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) preferred, • Fortinet Certified Professional (FCP) preferred

Clearance Level: TS/SCI US Citizenship: Required Job Classification: Full Time Location: Rome, NY Years of Experience: 4 - 6 years of relevant experience Education Level: BS Degree - Experience may be considered in place of education requirement. Briefly Describe the Work: GITI is looking for a Software Developer / Engineer Capable of developing advanced defensive and offensive cyber capabilities. The candidate will be responsible for researching, developing, and architecting cyber capabilities and techniques into existing or new environments. Successful candidates for this role must have critical thinking skills, and problem-solving skills, be creative, curious, resourceful, and have a passion for conveying a wide range of information through research leading to deeper insights. The candidate may work independently or participate in project-wide reviews of requirements, system architecture, and detailed design documents. A Software Developer/Engineer must be able to collaborate well with a strong lean-forward attitude to shift knowledge left, deliver well, and produce quality results. • Support research and development, as well as test and evaluation, for software applications, translating operational requirements into technical solutions that provide novel cyberspace capabilities or modernize existing cyberspace capabilities., • Demonstrable proficiency in creating, debugging, patching, and maintaining software and/or applications in a variety of programming languages., • Effectively use computer-assisted software engineering (CASE) tools, automated testing tools, and infrastructure as code (IaC) capabilities., • Assist in integrating new/improved cyberspace capabilities into customer environments including, but not limited to, cyber operation platforms and weapon systems to support cyber operations, intelligence preparation of the cyber battlespace, and cyber effects operations., • Demonstrate strong communication skills to assist the team in delivering high-quality products on time while continually identifying and mitigating risk factors., • Be a proactive team player willing to improve others while continuously learning and identifying ways to strengthen the team., • Demonstrate ability to make decisions, estimates, and recommendations under conditions of urgency based on good judgment, experience, and professional standing., • Stay updated on the latest advancements in software development, research, and technologies and identify opportunities for innovation and improvement., • Demonstrate ability to research and apply new tools, techniques, and solution approaches. Continually learn and improve your skills through sharing with others and taking advantage of available training sources. Required Skills: • 4 - 6+ years' experience working in software development, software engineering, or related fields., • Active Secret, • Strong proficiency in the Java programming language, • Proficiency in Cloud-native development, • Proficiency in Enterprise software deployment, • Understanding of algorithms and techniques to identify and mitigate data-borne threats, • Excellent problem-solving and analytical skills, with a keen attention to detail., • Strong communication and collaboration skills, with the ability independently or to work effectively in a team environment Desired Skills: • Understanding of enterprise integration patterns and their implementations, • Understanding of Linux operating system, software packaging, and init systems, • Understanding of steganography, and other data hiding techniques, • Familiarization with frameworks/libraries such as Java EE, Apache Karaf, Spring, Quarkus, and/or Micronaut Relevant Certifications: • Certifications in computer programming, science, data science, or related fields (e.g., Certified Software Development Professional (CSDP); Certified Scrum Developer (CSD); Red Hat Certified Enterprise Application Developer; Professional Software Developer Certification (PSD); AWS Certified Developer – Associate; Microsoft Certified: Azure Developer Associate; Certified Secure Software Lifecycle Professional (CSSLP); Programming Language Certified Associate (CLA); Oracle Certified Java Programmer' (OCJP), Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (C|EH) Global InfoTek, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, or national origin. About Global InfoTek, Inc. Reston, VA-based Global InfoTek Inc. is a woman-owned small business with an award-winning track record of designing, developing, and deploying best-of-breed technologies that address the nation’s pressing cyber and advanced technology needs. For more than two decades, GITI has merged pioneering technologies, operational effectiveness, and best business practices to rapidly

Date Posted: 2026-05-29 Country: United States of America Location: US-NY-ROME-104 ~ 104 Otis St ~ OTIS Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. Are you ready to launch your career in manufacturing engineering? We are hiring a Manufacturing Engineer II to join our Site Manufacturing Engineering Team in Rome, NY. This role is rewarding and exciting, both active in the production environment and in the development of new and improved aerospace manufacturing processes. You will be joining over 200 employees responsible from design to delivery of our product, all in one facility. The Rome Facility lies in the Mohawk Valley of Upstate New York, a growing technology hub with availability to various lifestyles within a 20-minute commute. The international airport in Syracuse, NY is 45 minutes away and we benefit from a relative low-cost of living in New York State. Join our preeminent aerospace engineering team delivering evolutionary propulsion system solutions to the global aerospace and defense industry. The role requires significant direct interaction with products and operations and is therefore an onsite role at our facility in Rome, NY. What You Will Do • The role will be supporting a manufacturing cell, responsible for improving safety, quality, delivery, and cost through applying scientific principles to innovate, design, develop, and implement solutions. The work is independent and as part of a cross-functional team, collaborating in real time using the latest communication tools. The primary customer is our operations team, which will utilize the technologies, components, machines, tools, and systems we provide to produce critical flight safety components., • Process Design - Plans and designs manufacturing processes utilizing materials, specifications, tolerances, equipment, fixtures, tooling, and work instructions., • Strategic Planning - Collaborates with operations and design to support existing product line activities and/or operational process modifications to help enhance products and processes and ensure future business needs are met., • Problem Solving - Works autonomously with limited supervision to investigate and resolve manufacturing issues, utilizing root cause analysis and other problem-solving techniques to implement effective solutions spanning multiple areas., • Data Analytics - Monitors established processes via data collection for statistical analysis and conveys technical results to influence others., • Quality Assurance - Monitors quality control procedures to ensure that processes and products meet or exceed customer expectations., • Documentation and Compliance - Maintains accurate documentation of manufacturing processes ensuring compliance with regulatory requirements and industry standards. Qualifications You Must Have • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 2 years of prior relevant experience or an Advanced Degree in a related field, • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Qualifications We Prefer • Capability in a high-complexity, tight-tolerance, low-volume aerospace production environment., • Experience with conveying work instructions to teams, especially with software solutions such as a Manufacturing Execution System, e.g., Solumina, • Experience with implementation of process improvements that engaged front-line teams., • Experience communicating technical information and build consensus among individual-contributors and leaders., • Successful completion of RTX enterprise OSCLDP, Collins PrIME, or similar rotational program in 2025 What We Offer Some of our competitive benefits package includes: • Medical, dental, and vision insurance, • Three weeks of vacation for newly hired employees, • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option, • Tuition reimbursement program, • Student Loan Repayment Program, • Life insurance and disability coverage, • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection, • Birth, adoption, parental leave benefits, • Ovia Health, fertility, and family planning, • Adoption Assistance, • Autism Benefit, • Employee Assistance Plan, including up to 10 free counseling sessions, • Healthy You Incentives, wellness rewards program, • Doctor on Demand, virtual doctor visits, • Bright Horizons, child and elder care services, • Teladoc Medical Experts, second opinion program, • And more! Learn More & Apply Now! Operations, Supply Chain and EH&S: The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. WE ARE REDEFINING AEROSPACE. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day! As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Date Posted: 2026-05-29 Country: United States of America Location: US-NY-ROME-104 104 Otis St OTIS Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. The role requires significant direct interaction with products and operations and is therefore an onsite role at our facility in Rome, NY. What You Will Do • This role provides advanced engineering support for the IGT VS production cell with a strong emphasis on tool design, tool monitoring, and sustaining multiple special processes. Due to the complexity of the components and the criticality of the special processes involved, this position requires an experienced engineer capable of operating with high autonomy and technical depth., • The Manufacturing Engineer serves as the technical lead and primary point of contact for real-time production issue resolution, new process development, tooling and process optimization, industrial controls troubleshooting (PLCs, HMIs, SCADA), and capital project definition and execution. This engineer provides cross-cell and cross-functional expertise, influencing process strategy and ensuring alignment with long-term operational and product requirements., • This role is essential to supporting production of critical flight-safety hardware, enabling operations to meet and exceed safety, quality, delivery, and cost (SQDC) expectations. The engineer drives improvements in process capability, equipment reliability, tool life management, and long-term manufacturability, directly reducing operational risk and enabling future capacity, technology upgrades, and business growth., • Process Optimization: Coordinate and implement operations sequencing and specification procedures to optimize efficiency and quality. Planning and designing manufacturing processes, layouts, operational execution, and specification requirements to ensure full utilization of manufacturing equipment., • Process Design: Plan, design, and select manufacturing processes utilizing materials, specifications, tolerances, equipment, fixtures, tooling, and work instructions., • Strategic Planning: Collaborate with operations and design to support existing product line activities and/or operational process modifications to help enhance products and processes and ensure future business needs are met., • Technical Leadership: Provide technical leadership and train lower-level staff to diagnose and solve problems and build capabilities., • Advanced Problem Solving: Determine other technical matters required to make a given product according to the desired volume, timetable, cost, quality level, and other specifications., • New Product Introduction: Design and develop manufacturing processes for products, taking into consideration problems inherent in the transfer of technology from research to manufacturing. Such design and development may include new or revised processes., • Data Analytics: Monitor established processes via data collection for statistical analysis and conveys technical results to influence others., • Quality Management: Monitor and improve quality control procedures to ensure that processes and products meet or exceed customer expectations., • Technology Evaluation: Stay abreast of emerging technologies and industry trends in aerospace manufacturing, recommending acquisition and use of new technological equipment and materials., • Supplier Collaboration: Collaborate with suppliers and external partners to select or improve materials, components, and manufacturing processes., • Documentation and Compliance: Maintain accurate documentation of manufacturing processes, procedures, and specifications, ensuring compliance with regulatory requirements and industry standards., • Continuous Improvement: Drives a culture of continuous improvement, implementing best practices and incorporating feedback to drive ongoing advancements in aerospace manufacturing., • Project Management: Lead projects from conception to completion, coordinating with cross-functional teams to meet project objectives, timelines, and budgetary constraints., • Join our preeminent aerospace engineering team delivering evolutionary propulsion system solutions to the global aerospace and defense industry. Qualifications You Must Have • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience, • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract Qualifications We Prefer • Experience in a high-complexity, tight-tolerance, low-volume aerospace production environment., • Optimizing work instructions to teams, especially with software solutions such as a Manufacturing Execution System, e.g., Solumina., • Implementation of significant process improvements that achieve results and engage front-line teams., • Ability to write and communicate technical information and build consensus among individual-contributors and leaders., • Demonstrated curiosity and passion in STEAM, specifically science or engineering., • Successful completion of RTX enterprise OSCLDP, Collins PrIME, or similar rotational program in 2025 What We Offer Some of our competitive benefits package includes: • Medical, dental, and vision insurance, • Three weeks of vacation for newly hired employees, • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option, • Tuition reimbursement program, • Student Loan Repayment Program, • Life insurance and disability coverage, • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection, • Birth, adoption, parental leave benefits, • Ovia Health, fertility, and family planning, • Adoption Assistance, • Autism Benefit, • Employee Assistance Plan, including up to 10 free counseling sessions, • Healthy You Incentives, wellness rewards program, • Doctor on Demand, virtual doctor visits, • Bright Horizons, child and elder care services, • Teladoc Medical Experts, second opinion program, • And more! Learn More & Apply Now! Operations, Supply Chain and EH&S: The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. WE ARE REDEFINING AEROSPACE. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day! As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Date Posted: 2026-05-29 Country: United States of America Location: US-NY-ROME-104 ~ 104 Otis St ~ OTIS Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. The role requires significant direct interaction with products and operations and is therefore an onsite role at our facility in Rome, NY. What You Will Do • This role provides advanced engineering support for the IGT VS production cell with a strong emphasis on tool design, tool monitoring, and sustaining multiple special processes. Due to the complexity of the components and the criticality of the special processes involved, this position requires an experienced engineer capable of operating with high autonomy and technical depth., • The Manufacturing Engineer serves as the technical lead and primary point of contact for real-time production issue resolution, new process development, tooling and process optimization, industrial controls troubleshooting (PLCs, HMIs, SCADA), and capital project definition and execution. This engineer provides cross-cell and cross-functional expertise, influencing process strategy and ensuring alignment with long-term operational and product requirements., • This role is essential to supporting production of critical flight-safety hardware, enabling operations to meet and exceed safety, quality, delivery, and cost (SQDC) expectations. The engineer drives improvements in process capability, equipment reliability, tool life management, and long-term manufacturability, directly reducing operational risk and enabling future capacity, technology upgrades, and business growth., • Process Optimization: Coordinate and implement operations sequencing and specification procedures to optimize efficiency and quality. Planning and designing manufacturing processes, layouts, operational execution, and specification requirements to ensure full utilization of manufacturing equipment., • Process Design: Plan, design, and select manufacturing processes utilizing materials, specifications, tolerances, equipment, fixtures, tooling, and work instructions., • Strategic Planning: Collaborate with operations and design to support existing product line activities and/or operational process modifications to help enhance products and processes and ensure future business needs are met., • Technical Leadership: Provide technical leadership and train lower-level staff to diagnose and solve problems and build capabilities., • Advanced Problem Solving: Determine other technical matters required to make a given product according to the desired volume, timetable, cost, quality level, and other specifications., • New Product Introduction: Design and develop manufacturing processes for products, taking into consideration problems inherent in the transfer of technology from research to manufacturing. Such design and development may include new or revised processes., • Data Analytics: Monitor established processes via data collection for statistical analysis and conveys technical results to influence others., • Quality Management: Monitor and improve quality control procedures to ensure that processes and products meet or exceed customer expectations., • Technology Evaluation: Stay abreast of emerging technologies and industry trends in aerospace manufacturing, recommending acquisition and use of new technological equipment and materials., • Supplier Collaboration: Collaborate with suppliers and external partners to select or improve materials, components, and manufacturing processes., • Documentation and Compliance: Maintain accurate documentation of manufacturing processes, procedures, and specifications, ensuring compliance with regulatory requirements and industry standards., • Continuous Improvement: Drives a culture of continuous improvement, implementing best practices and incorporating feedback to drive ongoing advancements in aerospace manufacturing., • Project Management: Lead projects from conception to completion, coordinating with cross-functional teams to meet project objectives, timelines, and budgetary constraints., • Join our preeminent aerospace engineering team delivering evolutionary propulsion system solutions to the global aerospace and defense industry. Qualifications You Must Have • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience, • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract Qualifications We Prefer • Experience in a high-complexity, tight-tolerance, low-volume aerospace production environment., • Optimizing work instructions to teams, especially with software solutions such as a Manufacturing Execution System, e.g., Solumina., • Implementation of significant process improvements that achieve results and engage front-line teams., • Ability to write and communicate technical information and build consensus among individual-contributors and leaders., • Demonstrated curiosity and passion in STEAM, specifically science or engineering., • Successful completion of RTX enterprise OSCLDP, Collins PrIME, or similar rotational program in 2025 What We Offer Some of our competitive benefits package includes: • Medical, dental, and vision insurance, • Three weeks of vacation for newly hired employees, • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option, • Tuition reimbursement program, • Student Loan Repayment Program, • Life insurance and disability coverage, • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection, • Birth, adoption, parental leave benefits, • Ovia Health, fertility, and family planning, • Adoption Assistance, • Autism Benefit, • Employee Assistance Plan, including up to 10 free counseling sessions, • Healthy You Incentives, wellness rewards program, • Doctor on Demand, virtual doctor visits, • Bright Horizons, child and elder care services, • Teladoc Medical Experts, second opinion program, • And more! Learn More & Apply Now! Operations, Supply Chain and EH&S: The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. WE ARE REDEFINING AEROSPACE. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day! As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Date Posted: 2026-05-29 Country: United States of America Location: US-NY-ROME-104 104 Otis St OTIS Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. Are you ready to launch your career in manufacturing engineering? We are hiring a Manufacturing Engineer II to join our Site Manufacturing Engineering Team in Rome, NY. This role is rewarding and exciting, both active in the production environment and in the development of new and improved aerospace manufacturing processes. You will be joining over 200 employees responsible from design to delivery of our product, all in one facility. The Rome Facility lies in the Mohawk Valley of Upstate New York, a growing technology hub with availability to various lifestyles within a 20-minute commute. The international airport in Syracuse, NY is 45 minutes away and we benefit from a relative low-cost of living in New York State. Join our preeminent aerospace engineering team delivering evolutionary propulsion system solutions to the global aerospace and defense industry. The role requires significant direct interaction with products and operations and is therefore an onsite role at our facility in Rome, NY. What You Will Do • The role will be supporting a manufacturing cell, responsible for improving safety, quality, delivery, and cost through applying scientific principles to innovate, design, develop, and implement solutions. The work is independent and as part of a cross-functional team, collaborating in real time using the latest communication tools. The primary customer is our operations team, which will utilize the technologies, components, machines, tools, and systems we provide to produce critical flight safety components., • Process Design - Plans and designs manufacturing processes utilizing materials, specifications, tolerances, equipment, fixtures, tooling, and work instructions., • Strategic Planning - Collaborates with operations and design to support existing product line activities and/or operational process modifications to help enhance products and processes and ensure future business needs are met., • Problem Solving - Works autonomously with limited supervision to investigate and resolve manufacturing issues, utilizing root cause analysis and other problem-solving techniques to implement effective solutions spanning multiple areas., • Data Analytics - Monitors established processes via data collection for statistical analysis and conveys technical results to influence others., • Quality Assurance - Monitors quality control procedures to ensure that processes and products meet or exceed customer expectations., • Documentation and Compliance - Maintains accurate documentation of manufacturing processes ensuring compliance with regulatory requirements and industry standards. Qualifications You Must Have • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 2 years of prior relevant experience or an Advanced Degree in a related field, • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Qualifications We Prefer • Capability in a high-complexity, tight-tolerance, low-volume aerospace production environment., • Experience with conveying work instructions to teams, especially with software solutions such as a Manufacturing Execution System, e.g., Solumina, • Experience with implementation of process improvements that engaged front-line teams., • Experience communicating technical information and build consensus among individual-contributors and leaders., • Successful completion of RTX enterprise OSCLDP, Collins PrIME, or similar rotational program in 2025 What We Offer Some of our competitive benefits package includes: • Medical, dental, and vision insurance, • Three weeks of vacation for newly hired employees, • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option, • Tuition reimbursement program, • Student Loan Repayment Program, • Life insurance and disability coverage, • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection, • Birth, adoption, parental leave benefits, • Ovia Health, fertility, and family planning, • Adoption Assistance, • Autism Benefit, • Employee Assistance Plan, including up to 10 free counseling sessions, • Healthy You Incentives, wellness rewards program, • Doctor on Demand, virtual doctor visits, • Bright Horizons, child and elder care services, • Teladoc Medical Experts, second opinion program, • And more! Learn More & Apply Now! Operations, Supply Chain and EH&S: The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. WE ARE REDEFINING AEROSPACE. *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day! As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Job DescriptionSalary: $48,000 - $60,000 Annually Job Summary The Support Services Engineer executes the day-to-day activities of the Support Services department. The Support Services Engineer is the first point of contact for customers who call our help desk. The Support Services Engineer answers incoming calls and emails, tracks all information in the service ticket system, uses a knowledge base tool along with their expertise to resolve problems in a professional and timely manner. This relates to all technology, including, but not limited to, cybersecurity best practices, networks, systems, video cameras, and VoIP solutions. The successful candidate will have exceptional customer services skills, have patience to deal with difficult customers, have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Essential Functions: • Communicate well by striving for mutual respect and being professional, approachable, friendly, ethical, and honest with colleagues, customers, and vendors, • Provide excellent customer service by projecting a positive, helpful image and maintaining a professional attitude, • Provide value to a cross-functional team and engage in a learning work culture, • Serve as the first point of contact for end-users requesting technical support over the phone, email, and service ticket system, • Obtain customer information by interviewing clients, verifying information and documenting all relevant information according to standard operating procedures, • Accurately log all service tickets in service ticket system, • Follow-up and update customer with status and relevant information, • Provide all aspects of day-to-day IT support for technologies including, but not limited to:, • Cybersecurity: Anti-virus/anti-malware solutions, DNS filtering solutions, endpoint detection and response solutions, managed detection and response solutions, multi-factor authentication solutions, vulnerability remediation, • Networks: Cisco, Fortinet, and Meraki network equipment, • Systems: Backup solutions, Citrix, email archiving and filtering solutions, MacOS workstations, Microsoft 365, Microsoft Active Directory, Microsoft Hyper-V, Microsoft Windows Server, Microsoft Windows workstations, NAS storage, SAN storage, VMware ESXi, • Video camera solutions, • VoIP solutions, • Respond to and resolve remote monitoring and management (RMM) systems alarms and notifications for managed IT customers, • Collaborate with Support Services Engineers to solve complex procedural, operational and technical problems, • Perform preventative maintenance tasks, • Create and update departmental documentation, standard operating procedures, etc., • Identify and suggest department improvements, • Continually improving technical skills by attending vendor training, working with experienced colleagues, earning certifications, and/or reviewing the personal development plan, • Demonstrate leadership ability when working in a team setting or alone and unsupervised, • Analyze workflows and schedule work to meet priorities and goals in an efficient, effective manner, • Maintain high availability when on-call, • Adhere to work schedule and demonstrate flexibility as requested, • Other duties as assigned by the Support Services Manager Required Qualifications: • Excellent customer service and interpersonal skills, • Excellent oral and written communication skills, • Ability to multitask, handle multiple priorities and work well under pressure, • Ability to handle stressful situations appropriately, • Ability to work collaboratively with all functions within the organization to foster partnership and teamwork, • Flexible and approachable with the willingness to assist customers with a variety of different issues, • Strong technical, analytical and problem-solving skills, • Proven experience as a help desk technician or other customer support role, and ability to demonstrate proficiency providing IT support, • Ability to diagnose and resolve software and hardware issues, • Must be available to participate in on-call rotation, • Must be able to work flexible hours, if necessary, • Earn CompTIA Security+ certification within six months of employment or show proof of certification, • Earn CompTIA Network+ certification within twelve months of employment or show proof of certification, • Ability to obtain and maintain security clearances, if required by our clients, • Successful background check, • Hold a valid drivers license and be able to commute to client locations, as needed Preferred Qualifications: • 1 or more years of extensive experience supporting systems such as Microsoft Windows servers and personal computers, • 1 or more years of extensive experience supporting networks such as Cisco products, • CompTIA Network+ certification, • CompTIA Security+ certification, • Intermediate understanding of cybersecurity best practices, • Intermediate understanding and the ability to support backup solutions, Microsoft 365, networks, servers, video cameras, Voice over IP, workstations, etc., • Intermediate understanding of service ticket systems, and remote management and monitoring (RMM) systems Education: • Bachelors degree in computer science or related field and a minimum of 1 year experience in IT or equivalent professional experience

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