Customer engineer jobs in White Plains, New YorkCreate job alerts

Job Description Job Summary This job req is subject to Job Description This job req is subject to overtime discounts (0.95x exempt; 1.35x non-exempt) and a 10% discount after six months of service Bill Rate Must be listed at the top of Every Resume along with any Pre-screen Questions or it will be rejected. Also include the following: Candidate's Current City/State Candidates Citizenship Status Has the candidate worked for as a contractor or employee in the past Open Positions:1 Vaccination Required: No Us Citizenship Required: No Non-Driving Role Work Schedule: 10am to 7pm / 40 hours per week Work Address: 777 Old Saw Mill Rd Tarrytown, NY 10591 2-3 years of technical experience is fine. Strong customer service skills preferred Prescreen Questions: List at the top of every resume with BR Are you at least 18 years of age Have you ever worked for as a contractor or FTE How many years experience do you have with Windows 7 How many years experience do you have with Lenovo Hardware How many years experience do you have with Apple How many years experience do you have with Troubleshooting How many years experience do you have with Software Installs How many years experience do you have with Networking Being fully vaccinated is required for this position. Will your candidate meet these qualifications by the start date Summary: As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products. Responsibilities: Provides support for software, hardware and networking support for desktops, laptops and servers Provides maintenance and support on legacy products Supports Core, server products Performs disk replacement on enterprise storage products Installs and maintains PCs and associated software, networks, servers and peripherals Supports network products from operational and maintenance perspectives Performs installs, moves, adds and changes as required Tests and certifies PCs, networks, servers and client approved applications Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Ensures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Job Description Job Summary We are seeking an Electrical Engineer to work on the owner's side for a top pharmaceutical company in the Westchester County, NY area. The Electrical Engineer will be responsible for overseeing electrical design, construction, and delivery of construction projects on a multi-billion dollar expansion program. Job Duties and Responsibilities • Review and provide input on electrical design documents, specifications, and drawings prepared by consultants., • Review submittals, RFIs, change orders, and pay applications related to electrical work., • Monitor progress of electrical scope during construction to verify quality, adherence to design intent, and code compliance., • Coordinate with architects, engineers, contractors, and utility providers to resolve technical issues and ensure compliance with project requirements. Required Qualifications • Bachelor’s degree in Electrical Engineering or related field., • 5- 20 years of experience in electrical design or construction on large-scale, complex projects (preferably within Pharma, Bio-Pharma, Life Science, Healthcare, or related industry)., • Professional Engineer (PE) license preferred., • Excellent communication skills, both written and verbal., • Excellent organizational skills., • Excellent judgment and decision-making skills., • Ability to manage numerous tasks/projects simultaneously., • Excellent customer service skills. Salary: $140,000-$190,000 Company Overview IslandSearch Group, Inc., D/B/A ISG Consultants, is an architecture, engineering, construction and environmental consulting and staff augmentation firm that was established in 2018. As a certified MBE and SBE firm, we have over 28 years of experience providing professional staff in support of programs and projects within the public and private sectors in the Tri-State area. Please apply directly to LL@islandsearchgroup.com if you have an interest in exploring this opportunity. IslandSearch Group, Inc.D/B/A ISG Consultants is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against based on disability.

Job Description Fire Protection and Plumbing Engineer - White Plains, NY Our client is a Engineering Design and Commissioning Company that has a national footprint and specializes in MEP Critical Facilities Design. They provide design, commissioning, consulting and management expertise in the Critical Facilities Space. They have a mindset to provide reliability, energy efficiency, sustainable design and LEED expertise when providing these consulting services for Enterprise, Colocation and Hyperscale Companies. This career-growth minded opportunity offers exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits. Candidate will work with customers to gather design requirements for plumbing and fire protection design projects supporting various mission critical / data center centric projects. Will translate requirements to internal design team, while providing updates to customer. Responsibilities: • Design Plumbing and Fire protection systems in mission critical facilities - trade floors, labs, control rooms, data centers, etc., • Fire and plumbing engineering and design of systems cold and hot water systems, non-potable water systems, water treatment, sanitary drainage and vent systems, storm drainage systems, all types of pumping systems, natural gas distribution systems, special plumbing systems; fire suppression systems; sprinkler piping design, including hydraulic calculations; Incipient fire detection systems, • Work on multiple projects simultaneously, • Coordinate with other internal engineering disciplines to achieve successful, functional and innovative designs for our clients, • Interact with other building disciplines (architectural, structural, electrical, mechanical, civil, controls, etc.) to ensure compatibility with the design intent, • Select equipment for use in building systems and write reports, • Provide specifications for all fire protection and plumbing materials and equipment, • Go to client site as needed for project meetings/site observations, • Perform field surveys at customer sites to document existing conditions and/or observation of construction activities, • Participate in client project requirement meetings and value analysis and basic cost estimating, • Conduct QA /QC / quality assurance and quality control on project, • Perform and oversee the performance of load calculations and system design using company standard software, and proprietary manufacturer software, • Develop Plumbing and Fire Protection Drawings, • Design and document Plumbing and Fire Protection systems, • Assist in the continued development and updating of standards and specifications for the plumbing and fire protection, • Familiarity with renovation and new work projects; appropriate codes, standards and industry best practices, • Prepare Contract Documents using Revit and AutoCAD, • Engage in the development of a design through sketches, electronic models, diagrams, and other visual formats Qualifications: • Bachelor's degree in Mechanical / Fire Protection / Plumbing engineering degree required, • Previous experience at an engineering consulting MEP firm a big plus, • PE; Professional Engineer a big plus, • Mission Critical Facilities Experience a huge plus!, • 5+ years' experience or more of plumbing design and fire protection systems, • Strong technical knowledge in fire protection and plumbing, • Excellent organization and planning skills, • A sound knowledge of engineering fundamentals, • Highly motivated, proactive and willing to take on new challenges, • Strong computer skills and skilled in software typically used in plumbing / fire protection design (i.e. hydraulic calculations, etc.), • Strong working knowledge of building, plumbing and fire codes, • Strong communication skills! Excellent written and verbal!, • Revit Experience is a must, • Ability to interface with clients, • International Codes and NFPA Requirements Submittal Instructions: Please apply directly by clicking the link below, alternatively you can forward your resume directly to: 961q89cd1468s7rbapxg96zyae@crelate.net After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, https://www.pkaza.com/jobs/ If this job is not for you, feel free to forward this along. WE PAY FOR REFERRALS!! Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan EOE/AA Employer M/F/D/V Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate

Job Description Job Summary We are seeking an experienced Mechanical Engineer to work on the owners side for a top pharmaceutical company in Westchester County, NY. The Mechanical Engineer will be responsible for overseeing electrical design, construction, and delivery of large-scale projects on a multi-billion dollar expansion program. Job Duties and Responsibilities • Assists the Project Management team in developing the budget and schedule for design and construction projects, including renovations and green field projects., • Works closely with Project Management, Engineering, Space Planning, EHS, Operations, and User teams to fully and rigorously document the MEP/FP and related requirements in the Owner’s Project Requirements document., • Performs preliminary due diligence explorations of existing MEP/FP systems during project initiation to identify any potential risks to the project and any opportunities for improving the building systems of existing buildings., • Assists the Project Manager and Procurement in the development of scopes of work for design professionals, construction managers, general contractors and commissioning agent RFPs. Assist in the evaluation and bid leveling of proposals., • Participates in regular project meetings., • Works directly with hired MEP engineers, consultants, and contractors to answer questions, resolve issues and develop solutions., • Provides supervision for all stages of the development and documentation of mechanical requirements for lab and other equipment for the project. Collaborates with the Project Management team, inhouse engineers, end users, the Asset Management team, EHS, design professionals, lab equipment vendors, design professionals and contractors to ensure that all mechanical system requirements for the equipment are met., • Provides detailed reviews of and comments on due diligence reports, test fits, Basis of Design documents, room data sheets, construction documents and specifications prepared by the design professionals, checking for thoroughness, accuracy and compliance with the project requirements and inhouse design and documentation standards and minimize errors and omissions., • Identifies long lead time equipment for potential Early Works purchasing by the contractor, • Works with the Project Managers, Design Professionals and Contractors to find solutions to mitigate costs and schedule delays due to errors and omissions in the design documents and unforeseeable field conditions, • Reviews shop drawings and submittals, RFI responses, and Change Orders, • Makes frequent site visits to ensure that mechanical requirements are being implemented correctly during construction and creates field reports., • Reviews Design Professional punch lists, • Manages commissioning, auditing, & validating facilities systems for Capital Projects., • Assists the Asset Management and Operations team in preparing equipment lists for import to the inhouse Integrated Workplace Management System, • Coaches and Mentors other members of engineering staff and supervises day to day operation of MEP systems., • Interacts with municipalities to obtain building permits and inspections., • Supervises, coordinates, and schedules work with outside contractors and inhouse technicians., • Audits, tests, commissions, and validates Facilities systems and also provide specialized engineering support services to RGC, PMPD, PCD, IT, & Vivarium groups. Required Qualifications • Bachelor’s Degree in Mechanical Engineering or related field, • 5 - 20 years of MEP experience (preferably within Pharma, Bio- Pharma, Life Science, Healthcare, or related industry), • New York State Professional Engineering License (PE) preferred, NOT-required, • Excellent communication skills, both written and verbal., • Excellent organizational skills., • Excellent judgment and decision-making skills., • Ability to manage numerous tasks/projects simultaneously., • Excellent customer service skills Salary: $140,000 - $200,000 Company Overview IslandSearch Group, Inc., D/B/A ISG Consultants, is an architecture, engineering, construction and environmental consulting and staff augmentation firm that was established in 2018. As a certified MBE, DBE and SBE firm, we have over 26 years of experience providing professional staff in support of programs and projects within the public and private sectors in the Tri-State area. Please apply directly to LL@islandsearchgroup.com if you have an interest in exploring this opportunity. IslandSearch Group, Inc. D/B/A ISG Consultants is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against based on disability.

Job Description JOB TITLE: Embedded Software Engineer LOCATION: Hawthorne, NY (on-site) TYPE: Full time, regular COMPENSATION: $115,000 – $155,000/yr Clarapath is a medical robotics company based in Westchester County, NY, dedicated to transforming and modernizing laboratory workflows. Our mission is to improve patient care by increasing efficiency, reducing costs, and enhancing the quality and consistency of laboratory processes. Our portfolio includes SectionStar™ and TrimStar Pro™, innovative electro-mechanical systems designed to automate and elevate critical steps in the histology workflow. SectionStar™ delivers high-quality, consistent tissue sections, while TrimStar Pro™ streamlines and standardizes the trimming process - together enabling laboratories to operate with greater precision, throughput, and reliability. At Clarapath, we bring together experts across engineering, data science, robotics, healthcare innovation, and laboratory operations. Our R&D team drives innovation, product enhancements, and a strong pipeline of new solutions, while our manufacturing team oversees production and quality control at our ISO-certified facility. Also based in our New York headquarters are our sales, marketing, administrative, and service teams, who work closely together to ensure every customer receives a seamless, personalized experience at every touchpoint. Role Summary: The Embedded Software Engineer will be working alongside our existing software engineers, electrical engineers on medical device development. This role is multi-disciplinary with technical responsibility for designing, developing, and testing device control software, both at the driver and at the application level. We are looking for a team player who views medical device development as a competitive advantage. Responsibilities: • Design, develop and maintain embedded software applications for various platforms, including microcontrollers and microprocessors, • Develop drivers for interfacing with motor controllers, cameras, scanners, and PLC systems, • Collaborate with hardware engineers to define system requirements and develop software architecture designs, • Implement real-time operating systems (RTOS) and device drivers to support hardware functionality, • Write efficient and reliable code in C/C++ for embedded systems, ensuring optimal performance and resource utilization, • Conduct unit testing and debugging of software modules to identify and resolve defects, • Participate in code reviews and provide constructive feedback to ensure code quality and maintainability, • Work closely with cross-functional teams, including firmware engineers, hardware engineers, and QA testers, to integrate software components and validate system functionality, • Stay updated on emerging technologies and industry trends related to embedded software development, and incorporate best practices into our development processes, • Document software designs, specifications, and test procedures to support product development and regulatory compliance efforts, • Collaborate with external partners and suppliers as needed to integrate third-party software components or tools into our embedded systems Qualifications: • Bachelor’s degree in Computer Science, Electrical Engineering, or related field. Master’s degree preferred, • 5+ years of experience in embedded software development, with a strong proficiency in C/C++ and Python programing languages, • Prior experience working in a LINUX environment, • Prior experience working with GIT or other code repository systems, • Solid understanding of the TCP/IP protocol stack, • Solid understanding of multithreading and real-time embedded systems, including RTOS, device drivers, and hardware-software interfaces, • Prior experience utilizing PID-based control for motion and temperature regulation, • Experience with embedded development tools and environments, such as IDEs, debuggers, and version control systems, • Familiarity with microcontroller architectures and peripheral interfaces (ex: Ethernet, Serial, UART, SPI, I2C, GPIO), • Familiarity with industrial communication protocols such as MODBUS, • Knowledge of software development lifecycle (SDLC) processes and quality assurance principles, • Strong analytical and problem-solving skills, with the ability to troubleshoot complex software issues, • Excellent communication and teamwork abilities, with a collaborative approach to problem-solving, • Demonstrated ability to work effectively in a fast-paced, deadline-driven environment, • Prior experience in Agile development methodologies and continuous integration practices, a plus, • Experience with robotics platforms like ROS or YARP, a plus, • Experience interfacing with Clinical Lab Information Systems, a plus, • Experience in addressing data security and compliance with HIPPA regulations, a plus, • Histology laboratory workflow experience, a plus, • Experience building visions systems for process and quality control, a plus Company Offers: • Competitive salary, commensurate with experience and education, • Comprehensive benefits package available: (healthcare, vision, dental and life insurances; 401k; PTO and holidays), • A collaborative and diverse work environment where our teams thrive on solving complex challenges, • Ability to file IP with the company, • Connections with world class researchers and their laboratories, • Collaboration with strategic leaders in healthcare and pharmaceutical world, • A mission driven organization where every team member will be responsible for changing the standards of delivering healthcare Clarapath is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, Clarapath complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description About the Role We are seeking a Business Systems Engineer to lead the implementation and continuous improvement of the systems that run our business, warehouse and logistics operations — with NetSuite ERP at the center. Rather than focusing on routine administration, this role is about building: configuring and rolling out new NetSuite functionality, integrating connected systems (including EDI and WMS/TMS platforms), and standing up the data structures and automated workflows that make our operations scale. Sitting at the intersection of IT, warehouse/logistics, sales, and customer service, you will partner with stakeholders across these teams to translate operational needs into working solutions, deliver projects from requirements through go-live, and continually re-engineer processes to be faster, cleaner, and more efficient. This is an ideal role for someone who understands both the system and the operations it supports, and who would rather design and build the way things work than simply keep the lights on. Key Responsibilities • Administer andmaintainthe NetSuite ERP platform, including user setup, roles and permissions, saved searches, workflows, and routine configuration changes., • Where applicable, manage andmonitorEDI transactions (e.g., 850, 855, 856, 810, 940/945) with customers, suppliers, and 3PL/logisticspartners; troubleshoot failed or rejected documents and coordinate resolution., • Support warehouse andlogisticsoperations by ensuringaccurateinventory, order, shipping, and receiving data within NetSuite., • Maintain data integrity across systems: cleansing,validating, importing/exporting, and reconciling records to ensure a reliablesingle sourceof truth., • Partner with operations, customer service, and finance teams to translate process needs into system solutions and reports., • Build andmaintainreports, dashboards, and saved searches that give the business visibility into fulfillment, inventory accuracy, and order flow., • Supportonboarding ofnew EDI trading partners as needed, documenting mapping requirements and operational procedures., • Provide first-line support and training to end users on NetSuite (and EDI processes where relevant)., • Continuously re-engineer operational workflows —eliminatingmanual steps, automating repetitive processes, and improving speed and accuracy across NetSuite and connected systems — and evaluate emerging tools, including AI and automation platforms, todeterminewhere they deliver real operational value. Required Qualifications • 2+ years of hands-on NetSuite experience(administration, configuration, saved searches, and reporting)., • 2+ years of data management experience— data import/export, cleansing, validation, and reconciliation across systems., • 1+ year in warehouse,logistics, or distribution operations, with a working understanding of inventory, order fulfillment, and shipping/receiving processes., • Experienceidentifyingand implementing process improvements — streamlining or automating workflows to increase efficiency and accuracy., • Strong analytical and problem-solving skills with high attention to detail., • Ability to communicate clearly with both technical and operations/business stakeholders. Preferred Qualifications • EDI experience, including familiarity with common transaction sets (e.g., 850, 855, 856, 810) and trading-partner onboarding/troubleshooting., • Experience with a NetSuite EDI/integration tool (e.g.,Celigo, SPS Commerce,TrueCommerce, Boomi)., • Familiarity with WMS/TMS platforms (e.g.,ShipHawkTMS and WMS) or NetSuite WMS/Advanced Inventory., • Experience with relational databases, SQL, and/or data marts., • Experience in a high-volume distribution, e-commerce, retail, or 3PL environment., • ExperienceleveragingAI tools to improve productivity, automate tasks, or surface insights from operational data (e.g., AI assistants, AI-driven analytics, or automation platforms)., • Bachelor's degree in IT, Supply Chain, Business, or related field (or equivalent experience).

Job Description Please note; this role is based in Mount Vernon! Job Summary Miller Proctor Nickolas (MPN) is a premier leader in the industrial boiler market. We are seeking a high-caliber Technical Sales Engineer to drive our Aftermarket Parts and Service division. This is not a "catalog sales" role; it is a complex, solutions-based position requiring a BS in Engineering and the ability to design sophisticated service solutions that go beyond the client’s initial request. You will act as the technical bridge between our field technicians and our clients, turning on-site challenges into comprehensive service upgrades and repair contracts. If you are a self-starter who thrives on technical problem-solving, value-based selling, and managing high-stakes industrial accounts, you belong at MPN. Key Responsibilities • Technical Solution Design: Evaluate field service opportunities and design complex mechanical/electrical service solutions. You must be able to read mechanical drawings and wiring diagrams to quote accurate repairs and upgrades., • Rapid Response Quoting: Support our field technicians and boiler cleaning teams by providing rapid, manufacturer-authorized quotes while they are on-site., • Value-Based Selling: Navigate long-term sales cycles by focusing on the "Total Cost of Ownership," ensuring clients understand the value of a premium MPN solution., • Account & Contract Management: Prospect new clients and manage existing accounts, including the negotiation of complex service contracts and maintenance agreements., • Full-Cycle Ownership: From receiving the lead to placing the PO with suppliers and coordinating with the Service Scheduling team, you own the project’s administrative and financial integrity., • Project Handoff: Identify and forward new boiler sales opportunities to the capital equipment team while coordinating larger projects with internal Project Management. Qualifications • Education: BS Degree in Engineering or Engineering Technology is required., • Experience: Minimum of 2 years in industrial technical sales. Prior experience with boiler systems or aftermarket industrial products is highly preferred., • Technical Literacy: Proven ability to interpret mechanical drawings, electrical wiring, and technical specifications., • Systems Proficiency: Strong experience with CRM platforms (HubSpot preferred) and MS Office (Excel/Word)., • Financial Acumen: Experience in industrial estimating, billing, and protecting profit margins, • Soft Skills: Customer-centric problem solver, excellent time-management, and the ability to work independently with no handholding. Why Join Miller Proctor Nickolas? • Reputation: Represent a manufacture’s authorized leader in the boiler industry., • Autonomy: Manage your own territory and accounts with the backing of a world-class field service team., • Compensation: Competitive base salary plus a commission structure designed for high-achievers., • Stability: Work in a critical industrial sector with a company known for excellence since 1957.Company DescriptionMiller Proctor Nickolas, Inc. is the only authorized Cleaver Brooks boiler parts, service and sales agent in the NYC Metro, Westchester, surrounding counties and Long Island area. We specialize in the best produced boilers in the industry with the highest trained service technicians. Our staff has been with us an average of 20 years. Because of the dedication, enjoyment in their work, and job satisfaction, openings like this seldom come along. The work atmosphere is informal and comfortable, and the HVAC industry is constantly growing. Join our team not for a job, but for a career and as an owner of the company! We are an employee owned company (ESOP) and you become an Employee Owner after just one year earning shares in the company. ESOPs are the largest creator of middle class wealth in the USA. When joining the 2Hudson family of companies, Miller Proctor Nickolas, Inc, Mobile Steam Boiler Rental Corp., and Hudson Clean Heat, you're more than an employee, you're an Employee Owner. 2Hudson is the most recognized heating solutions company in the NYC metro area. Don't miss this chance to become one of our employee owner family members.Miller Proctor Nickolas, Inc. is the only authorized Cleaver Brooks boiler parts, service and sales agent in the NYC Metro, Westchester, surrounding counties and Long Island area. We specialize in the best produced boilers in the industry with the highest trained service technicians. Our staff has been with us an average of 20 years. Because of the dedication, enjoyment in their work, and job satisfaction, openings like this seldom come along. The work atmosphere is informal and comfortable, and the HVAC industry is constantly growing. \r\n\r\nJoin our team not for a job, but for a career and as an owner of the company! We are an employee owned company (ESOP) and you become an Employee Owner after just one year earning shares in the company. ESOPs are the largest creator of middle class wealth in the USA. When joining the 2Hudson family of companies, Miller Proctor Nickolas, Inc, Mobile Steam Boiler Rental Corp., and Hudson Clean Heat, you're more than an employee, you're an Employee Owner. 2Hudson is the most recognized heating solutions company in the NYC metro area. Don't miss this chance to become one of our employee owner family members.

Job Description JOB TITLE: Senior Electrical Engineer LOCATION: Hawthorne, NY (on-site) TYPE: Full time, regular COMPENSATION: $130,000 - $175,000/yr Clarapath is a medical robotics company based in Westchester County, NY, dedicated to transforming and modernizing laboratory workflows. Our mission is to improve patient care by increasing efficiency, reducing costs, and enhancing the quality and consistency of laboratory processes. Our portfolio includes SectionStar™ and TrimStar Pro™, innovative electro-mechanical systems designed to automate and elevate critical steps in the histology workflow. SectionStar™ delivers high-quality, consistent tissue sections, while TrimStar Pro™ streamlines and standardizes the trimming process - together enabling laboratories to operate with greater precision, throughput, and reliability. At Clarapath, we bring together experts across engineering, data science, robotics, healthcare innovation, and laboratory operations. Our R&D team drives innovation, product enhancements, and a strong pipeline of new solutions, while our manufacturing team oversees production and quality control at our ISO-certified facility. Also based in our New York headquarters are our sales, marketing, administrative, and service teams, who work closely together to ensure every customer receives a seamless, personalized experience at every touchpoint. Role Summary: The Senior Electrical Engineer will play a critical role in the architecture, design, development, and integration of electrical systems for Clarapath’s advanced electro-mechanical medical devices, SectionStar™ and TrimStar Pro™. This role is responsible for leading PCB design and review, developing wiring and harness schematics, designing robust power and control systems, and supporting embedded hardware components while ensuring seamless integration across mechanical and software subsystems. The ideal candidate brings deep expertise in hardware electrical design, a strong understanding of embedded systems, and the ability to drive technical decisions from concept through production. We’re looking for a hands-on, detail-oriented engineer who thrives in a fast-paced environment, mentors junior engineers, and views electrical engineering as a core driver of innovation, reliability, and scalability in medical device development. Responsibilities: • Lead the design, development, and validation of electrical systems for complex electro-mechanical medical devices, • Own PCB design and review, including schematic capture, component selection, layout oversight, and design for manufacturability (DFM), • Design and document wiring diagrams, cable assemblies, and electrical harnesses, • Develop and support power distribution, control systems, and signal integrity solutions, • Collaborate closely with mechanical, software, firmware, manufacturing, and quality teams to ensure seamless system integration, • Support embedded hardware development and interface with firmware/software teams on requirements and debugging, • Drive electrical design through prototyping, testing, verification, and production release, • Troubleshoot and resolve electrical issues at the system, board, and component levels, • Author and maintain technical documentation, including schematics, test plans, reports, and design history file (DHF) artifacts, • Ensure designs comply with applicable safety, EMC, and regulatory standards for medical devices, • Mentor and provide technical guidance to junior electrical engineers, • Support supplier selection, vendor communication, and design reviews with external partners Qualifications: • Bachelor’s degree in Electrical Engineering or a related field (Master’s preferred), • 7+ years of professional experience in electrical engineering, preferably within medical devices, robotics, or complex electromechanical systems, • Strong expertise in analog and digital circuit design, • Proven experience with PCB design tools and electrical CAD software, • Solid understanding of embedded hardware systems and interfaces (MCUs, sensors, motors, power electronics), • Experience designing power systems, motor controls, and low-noise signal paths, • Ability to read, create, and review schematics, wiring diagrams, and technical drawings, • Hands-on experience with lab equipment and electrical debugging, • Familiarity with design controls and regulated product development environments, • Excellent communication skills and ability to collaborate across disciplines, • Experience in FDA-regulated medical device development, a plus, • Knowledge of IEC/UL safety standards and EMC compliance testing, a plus, • Experience supporting products from early R&D through manufacturing scale-up, a plus, • Exposure to firmware development or scripting for hardware testing, a plus Company Offers: • Competitive salary will be commensurate with experience and education, • Comprehensive benefits package available: (healthcare, vision, dental and life insurances; 401k; PTO and holidays)., • A collaborative and diverse work environment where our teams thrive on solving complex challenges, • Ability to file IP with the company, • Connections with world class researchers and their laboratories, • Collaboration with strategic leaders in healthcare and pharmaceutical world, • A mission driven organization where every team member will be responsible for changing the standards of delivering healthcare Clarapath is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, Clarapath complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description Job Title: AI Engineer Reports to: Chief Technology Officer Supervises: N/A Position Summary: The AI Engineer is responsible for designing, developing, implementing, and optimizing artificial intelligence solutions that support operational efficiency, automation, and data driven decision making across the organization. This role partners with engineering, and product teams to build scalable machine learning models, integrate AI tools, automate workflows, and ensure the successful delivery of production grade AI systems. The ideal candidate is innovative, detail oriented, and able to translate complex business needs into reliable technical solutions. Key Performance Areas & Key Performance Indicators: AI Model Development & Deployment: (45%) • Design, build, and deploy agentic AI systems that perform real tasks end-to-end, • Implement multi-step workflows with tool usage, structured outputs, and state handling, • Ensure reliability through retries, fallbacks, and guardrails, • Optimize for latency, cost, and accuracy in production environments, • Maintain clear system-level documentation and evaluation metrics AI System Integration & Automation: (30%) • Build and integrate AI systems into internal and external platforms (EHRs, APIs, documents), • Develop agentic workflows that execute across multiple systems reliably, • Continuously improve automation coverage and reduce human dependency, • Monitor system performance and proactively resolve issues, • Ensure systems deliver real operational efficiency gains Collaboration & Requirements Gathering: (25%) • Collaborate with product, engineering, and operations to define AI solutions, • Translate ambiguous business problems into concrete system designs, • Take ownership of projects from concept to production, • Communicate tradeoffs, risks, and outcomes clearly, • Contribute to internal standards for agentic AI systems Minimum Qualifications Education: • Bachelor’s Degree in Computer Science, Engineering, or related field required Required Qualifications: • 3+ years of software engineering or AI systems experience, • Strong programming skills in Python, • Experience training or fine-tuning machine learning models, • Experience deploying AI models into production environments, • Familiarity with open-source LLM frameworks and tools Preferred Qualifications: • Experience with parameter-efficient fine-tuning (e.g., LoRA), • Experience with agent-based or workflow automation systems, • Experience with cloud platforms (AWS preferred), • Understanding of data pipelines and evaluation frameworks Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge – Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer’s needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description SUMMARY The Boiler Sales and Application Engineer delivers customer-facing sales and technical support within the assigned sales territory, focusing on achieving sales targets and delivering exceptional customer service. The role combines boiler plant technical expertise with advanced sales skills to provide clients with solutions for boiler applications, manage major project interactions, and work with the service and project management team to ensure successful conclusion of the sale. This role requires a fundamental understanding of boiler (ideally Cleaver-Brooks) products and a capacity for guiding engineering design with contractors and engineering teams. KEY RESPONSIBILITIES Sales and Customer Relationship Management • Conduct on-site visits within the service area to meet sales objectives and enhance client relationships., • Prepare and present price quotations and bids, ensuring alignment with material, labor, and manufacturing schedules., • Enter customer and sales data into CRM (HubSpot), and maintain detailed, up-to-date records., • Build and sustain robust relationships with key purchasing contacts, including contractors, engineers, and owners., • Monitor market trends, competitor activity, and sales indicators to inform sales strategies. Technical Sales and Engineering Support • Provide installation advice, turnkey solutions, and system design feedback to contractors and building owners, serving as the company’s technical liaison., • Lead project execution from initial design and project management stages, ensuring smooth handoff to the service and project management team., • Conduct equipment demonstrations and “Lunch and Learn” sessions for contractors, engineers, and clients., • Act as a critical technical resource for the client, offering expertise and advice with the goal of influencing the specification to include products within our distribution portfolio., • Participate in ASHRAE and similar industry events for professional development and networking. Regulatory and Product Knowledge • Maintain up-to-date knowledge of Cleaver-Brooks boiler applications and relevant industry standards, providing expertise to clients., • Coordinate factory visits for clients and engineers to enhance product understanding and customer engagement. Cross-Functional Collaboration • Work closely with project managers, inside sales engineers, and the service department to deliver cohesive, well-supported solutions to clients., • Participate in strategic initiatives to refine sales processes, improve team performance, and drive revenue growth. COMPENSATION • As this is a sales role, the compensation has a base pay and an unlimited commission potential., • The base pay is $80,000 per year., • The Commission is 10% of profit for sales up to a target, 12% of profit up to the next target, and 15% of profit up to an unlimited level., • It is not uncommon for this role to earn a total compensation of $130,000 to $160,000; and on larger project years exceed $200,000., • ESOP Benefits are also in the range of 15% to 30% of base salary. QUALIFICATIONS • Education: Bachelor’s degree in engineering, marine engineering or a related field., • Experience: Minimum 5 years in sales with a focus on boiler or heavy industrial applications., • Skills: Strong communication, customer service, and negotiation abilities; proficiency in equipment and software applications relevant to the role.Company DescriptionMiller Proctor Nickolas, Inc. is the only authorized Cleaver Brooks boiler parts, service and sales agent in the NYC Metro, Westchester, surrounding counties and Long Island area. We specialize in the best produced boilers in the industry with the highest trained service technicians. Our staff has been with us an average of 20 years. Because of the dedication, enjoyment in their work, and job satisfaction, openings like this seldom come along. The work atmosphere is informal and comfortable, and the HVAC industry is constantly growing. Join our team not for a job, but for a career and as an owner of the company! We are an employee owned company (ESOP) and you become an Employee Owner after just one year earning shares in the company. ESOPs are the largest creator of middle class wealth in the USA. When joining the 2Hudson family of companies, Miller Proctor Nickolas, Inc, Mobile Steam Boiler Rental Corp., and Hudson Clean Heat, you're more than an employee, you're an Employee Owner. 2Hudson is the most recognized heating solutions company in the NYC metro area. Don't miss this chance to become one of our employee owner family members.Miller Proctor Nickolas, Inc. is the only authorized Cleaver Brooks boiler parts, service and sales agent in the NYC Metro, Westchester, surrounding counties and Long Island area. We specialize in the best produced boilers in the industry with the highest trained service technicians. Our staff has been with us an average of 20 years. Because of the dedication, enjoyment in their work, and job satisfaction, openings like this seldom come along. The work atmosphere is informal and comfortable, and the HVAC industry is constantly growing. \r\n\r\nJoin our team not for a job, but for a career and as an owner of the company! We are an employee owned company (ESOP) and you become an Employee Owner after just one year earning shares in the company. ESOPs are the largest creator of middle class wealth in the USA. When joining the 2Hudson family of companies, Miller Proctor Nickolas, Inc, Mobile Steam Boiler Rental Corp., and Hudson Clean Heat, you're more than an employee, you're an Employee Owner. 2Hudson is the most recognized heating solutions company in the NYC metro area. Don't miss this chance to become one of our employee owner family members.

Job Description JOB TITLE: Senior Embedded Software Engineer LOCATION: Hawthorne, NY (on-site) TYPE: Full time, regular COMPENSATION: $140,000 - $190,000/yr Clarapath is a medical robotics company based in Westchester County, NY, dedicated to transforming and modernizing laboratory workflows. Our mission is to improve patient care by increasing efficiency, reducing costs, and enhancing the quality and consistency of laboratory processes. Our portfolio includes SectionStar™ and TrimStar Pro™, innovative electro-mechanical systems designed to automate and elevate critical steps in the histology workflow. SectionStar™ delivers high-quality, consistent tissue sections, while TrimStar Pro™ streamlines and standardizes the trimming process - together enabling laboratories to operate with greater precision, throughput, and reliability. At Clarapath, we bring together experts across engineering, data science, robotics, healthcare innovation, and laboratory operations. Our R&D team drives innovation, product enhancements, and a strong pipeline of new solutions, while our manufacturing team oversees production and quality control at our ISO-certified facility. Also based in our New York headquarters are our sales, marketing, administrative, and service teams, who work closely together to ensure every customer receives a seamless, personalized experience at every touchpoint. Role Summary: The Senior Embedded Software Engineer will be working alongside a team of other engineers, such as mechanical, electrical and optics and will provide software tools for streamlining product development. on medical device development. This role is multi-disciplinary with responsibility for designing, developing, and testing device control software, both at the driver and at the application level. The ideal candidate will bring extensive experience in embedded systems, real-time programming, and a proven track record of delivering high-quality software solutions. We are looking for a team player who views medical device development as a competitive advantage. Responsibilities: • Development of software for a robotic system that automates pathology, • Development of algorithms for controlling a multi-component mechatronic system based on software requirements, • Writing of production level code that will be released onto marketable product, • Development of real time, feedback control loops, • Development of interfaces between mechanical and software components of the system (for example, motor controllers, cameras, and actuators), • Creation of simulation of robotic system for testing Qualifications: • Bachelor’s or Master’s Degree in Computer Engineering, Computer Science, Mechanical, Aerospace, Biomedical or Electrical Engineering or related fields, • 7+ years of relevant work experience in medical devices, automotive, aerospace or industrial control applications, • Experience with high fidelity control loops, • Direct experience with C/C++ and Python, • Ability to work in a LINUX environment, • Experience working with GIT or other code repository systems, • Good foundation in TCP/IP protocol stack, • Understand Multithreading and Real Time Systems, • Experience working with PID based control for motion and temperature control, • Knowledge of hardware communication interfaces such as Ethernet, Serial, SPI, I2C, • Familiarity with industrial communication protocols such as MODBUS, • Experience working with robotics platforms such as ROS or YARP is a plus, • Understanding of CI/CD pipelines and using industry best practices for software development and deployment, • Strong interpersonal, verbal, and written communication skills, • Time management skills to prioritize and meet deadlines, • Ability to work independently and as a member of a team, • Flexibility to work in a changing and fast paced environment, • Drive, determination, and ability to hit aggressive milestones/deadlines Company Offers: • Competitive salary will be commensurate with experience and education, • Comprehensive benefits package available: (healthcare, vision, dental and life insurances; 401k; PTO and holidays)., • A collaborative and diverse work environment where our teams thrive on solving complex challenges, • Ability to file IP with the company, • Connections with world class researchers and their laboratories, • Collaboration with strategic leaders in healthcare and pharmaceutical world, • A mission driven organization where every team member will be responsible for changing the standards of delivering healthcare Clarapath is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, Clarapath complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionAre you ready to be apart of changing the game for pharmacy automation with next generation solutions? Come join us! Who We Are: ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies. ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe. ARxIUM is proud to offer the successful candidate • Competitive salary, • Medical/RX/Dental/Vision benefits, • Healthcare and dependent care FSAs, • Company paid Life/ADD insurance, • Company paid STD plans, • Company paid EAP plan, • Opportunity to participate in the company 401k plan with employer match, • Flexible work scheduleAbout The Role: The Field Engineer (FSE) provides the front line interface of ARxIUM systems to the customer. The FSE, under minimal supervision, and with broad scope of responsibility, performs field service activities involving the installation, maintenance, repair and modification of ARxIUM systems at a customer facility. The FSR must have excellent, customer centered, communication skills. Please note that this position involves travel requirementsWho We're Looking For: • Diploma or degree in a technical field including, but not limited to: mechanical, electrical, computer, biomedical., • 3 - 5 years experience programming Allen-Bradley PLCs., • Conveyor and Automation experience., • Engineering and Electrical experience., • 7+ years of direct field service (or equivalent) experience troubleshooting and repairing computerized electro-mechanical systems., • 7+ years of experience working in a service capacity with direct customer interaction.What You'll Be doing:, • Perform software and hardware preventive and corrective maintenance., • Perform software and hardware emergency break fix service calls., • Refines and validates PLC Coding., • Works with the facility to schedule appropriate downtime for preventive and corrective maintenance., • Responsible for timely and accurate completion of all paperwork and reports. This includes ticket updates and closures, expenses, timesheets and other administrative requirements., • Responsible for following up on open issues, tickets and escalations., • Working Outside normal business hours may required to service products., • Performs other duties as required. Take a look at your potential career with ARxIUM and apply today. WE would love to meet you! Powered by JazzHR IybKD0oFAV

Job Description At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. Our national scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site. The Senior Controls / Automation Engineer role requires an individual have a diverse engineering skill set with the ability to work independently to perform all aspects of process automation engineering and system integration, including initial concepts, specifications, design engineering, documentation, project implementation, testing, startup, and training of operating and maintenance personnel. You will be a key member of a diverse team of professionals developing solutions for our client's most complex automation challenges. Location: Regional Southern CT / Tarrytown area travel to sites You will: • Lead or work on a project team responsible for the design, configuration, and testing of continuous and batch control applications., • Understand the project scope and financials and exercise good time management skills to plan & coordinate the work as part of a project team by developing project schedules and budgets in collaboration with project leadership and identify change orders and justify changes to Project Management ensuring completion of all project deliverables to the satisfaction of the client., • Anticipate and provide solutions to project leadership and/or customer giving high priority to customer satisfaction offering strong technical expertise and advisement as part of the project team., • Adapt to a flexible work schedule & travel, if necessary, to participate in the design, development, and start-up of control systems at the client's facility., • Act as an automation Subject Matter Expert, • Be an ambassador that prioritizes the success of E Tech Group, our clients, and the Careers of our associates. You have: • Hands on experience executing automation projects for process plants, minimum of 3-5 years in industry, preferably in Life Sciences domain., • BS Engineering degree or equivalent educational background, • Detail oriented with strong technical aptitude and desire for learning new technologies, • Knowledge of industry and regulatory standards, design criteria and codes relevant to Instrumentation and Controls, • ISA S88 Batch standard, • ISA S95 Controls System Architecture standard, • GAMP 5 & cGMP, • 21 CFR Part 11, • Demonstrated ability to develop process control system applications, utilizing Programmable Logic Controllers (PLC), Human Machine Interfaces (HMI), and Supervisory Control and Data Acquisition (SCADA) Systems, configuration of thin client server applications, design, developing & maintaining databases for data collection, configuring process historians and using reporting tools to present process data to operations & management, tuning control loops, providing control system startup services, troubleshooting existing control systems and providing control system qualifications., • Solid understanding of object-oriented software development & delivery methodologies, • Expertise with the design, implementation, maintenance and troubleshooting of virtual server-based control system architectures, and understanding of control system network topology, i.e. Ethernet, Ethernet/IP, ControlNet, DeviceNet, etc., • Knowledge of process instrumentation specification, installation & troubleshooting, and control panel design, check-out, commissioning & troubleshooting, • Hands-on experience rapidly troubleshooting and solving equipment & instrument-related issues during start-up and commissioning and perform complex system testing, • Experience working at customer sites supporting the installation & commissioning of equipment and systems., • A DNA comprised of collaboration and teamwork. We are seeking Application Knowledge in: • PLC Programming with Rockwell Studio5000, RSLogix5000, • Ability to program in RLL, SFC and ST, • Plant Pax module definition is required, • HMI Programming using one or more of Rockwell FTView ME and SE, Wonderware System Platform, Inductive Automation Ignition You may have: • MQTT, understanding of server architecture Benefits & Perks: • 401k + match + prompt enrollment. E Tech Group employees are 100% vested upon entry., • Prompt enrollment into Medical, Dental, and Vision benefits., • Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off., • Learning and growth are key parts of the E Tech culture. We provide you with training and continuing education from day one, so you can advance your career. As an E Tech associate, you can unlock your greatest potential through challenges and opportunities. E Tech Group is an Equal Opportunity / Affirmative Action Employer. Applicants are considered for employment without regard to race, color, religion, sex, age, disability, military status, genetic information, gender identity, sexual orientation, citizenship status, or any other basis prohibited by law. E Tech Group will provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs.

You will work directly with our engineering team, triaging and investigating bug reports so being super savvy with modern websites and issues SaaS-type applications run into will come in handy. Triage with sound judgment — escalate true engineering issues and resolve others via configuration, prom

You will work directly with our engineering team, triaging and investigating bug reports so being super savvy with modern websites and issues SaaS-type applications run into will come in handy. Triage with sound judgment — escalate true engineering issues and resolve others via configuration, prom

Job DescriptionAbout WeSuite A Fluent Software Group Company WeSuite builds specialized software for the security systems industry — helping integrators and dealers manage quoting, sales workflows, and client relationships more effectively. We're on a mission to build a support organization where AI agents handle the majority of resolution work, freeing our team to focus on what requires genuine judgment, product expertise, and client relationships. We take AI seriously as infrastructure, not just tooling — and we're looking for people who do too. The Opportunity: AI Support Engineer This is not a traditional support role with AI tools added on. It's an agent-building and agent-ownership role that requires genuine support instincts, strong technical curiosity, and a systems mindset. You'll resolve real tickets, develop deep product knowledge, and constantly think about how to turn what you just learned into something an agent can handle next time — without human intervention. What You'll Own Agent Development & Ownership • Own the performance of WeSuite Walt, our support bot, as a product responsibility — not a side task, • Design, build, and iterate on agent resolution flows for defined ticket categories, • Identify ticket classes suitable for full or partial autonomous resolution and drive them to automation, • Prompt engineer and tune agent responses against real ticket data, measuring accuracy and resolution rate, • Establish and close feedback loops: when an agent fails, diagnose why, fix the underlying gap, and retest, • Continuously expand the scope of what agents can resolve without human intervention Product Knowledge as Infrastructure • Work a meaningful volume of real tickets as a core part of the role — this is how client understanding and product knowledge are built and kept current, • Treat every ticket as a data point: does the agent know how to handle this? If not, why not, and what needs to change?, • Develop expert-level fluency in WeSuite's platform, common failure modes, and client use patterns to translate that knowledge into agent-ready content and logic, • Collaborate with QA and Product Management to stay ahead of platform changes that affect agent accuracy Knowledge Infrastructure • Own and manage the Knowledge Base as a living system agents draw from — not a static document library, • Use AI tools (Gemini, Scribe, etc.) to accelerate article creation while owning the quality and structure of what gets published, • Ensure Knowledge Base architecture supports agent retrieval — structure, tagging, and coverage matter as much as content quality Escalation & Defect Triage • Handle escalations that agents cannot resolve, using Devin AI to structure and analyze code defects before Development handoff, • Collaborate with QA to validate resolution before new releases, • Actively work to reduce the escalation rate over time by feeding learnings back into agent workflows Metrics & Continuous Improvement • Track and own agent performance metrics as the primary measure of role success, • Report on automation coverage, deflection rate trends, and resolution quality alongside traditional support KPIs, • Bring a continuous improvement mindset to both the agent layer and your own direct support work Who You Are Qualifications • 3–5 years of SaaS customer support experience, preferably in an enterprise environment, • Demonstrated experience building or improving AI agents, chatbots, or automated support workflows — not just using AI tools passively, • Strong prompt engineering instincts and comfort working iteratively with LLM-based tools, • Hands-on Zendesk experience including workflow configuration and reporting, • Ability to develop deep product knowledge quickly and translate it into structured, agent-usable content, • Strong written communication skills — clarity of thought directly impacts agent quality, • Comfort operating in a metrics-driven environment with ownership over outcomes, not just activities Nice-to-Haves • Experience owning a support bot or virtual agent end-to-end, • Familiarity with knowledge base architecture and content strategy for agent retrieval, • Exposure to structured defect reporting or basic QA processes, • Background in sales, quoting, or CRM-adjacent SaaS platforms, • Experience with agentic AI frameworks or workflow automation tools Why WeSuite? • High Autonomy, High Impact: You're not inheriting a finished system — you're building one, with real ownership over its direction and performance, • Serious Career Growth: Clear growth path as agent capabilities, platform complexity, and team scope expand, • Learning-Driven Culture: Deep product knowledge is valued and developed here, not assumed or outsourced, • Entrepreneurial Energy: Direct, visible impact on how the company scales support without scaling headcount linearly, • Competitive Offer: $70,000 – $80,000 compensation, health, dental, vision, PTO, and more, • Team-First Mindset: A team that takes AI seriously as infrastructure — and that means you'll always have room to grow Join Us Most support teams are asking how AI can help their people work faster. WeSuite is asking a different question: how do we build a support system where agents handle the predictable, repeatable work at scale — and our people focus on what requires genuine judgment and expertise? This role is the answer. At WeSuite and Valsoft, you'll make a real impact from Day 1. #WeSuite

Senior Backend Software Engineer – Startup – New York. Senior Backend Software Engineer.

Forescout Platform (CounterACT).

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not requir

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards. At Spectrum, we k

Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards. We’re committed

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

We are a very busy office and are looking for our next great team member.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are an established, growth-oriented agency with a team of highly motivated individuals.We w

Computer Science, Electrical Engineering, Aerospace Engineering, or related disciplines with a minimum of 7 years of industry experience OR Master's Degree in Computer Science, Electrical Engineering, Aerospace Engineering, or related disciplines with a minimum of 10 years of industry experience OR

Looking for the skills and confidence to run a business in the future?.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We want to work alongside those who are equally committed to excellence and personal achievement

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Assist the customer-facing team to deliver prompt, convenient, and professional customer service to assigned companies. A minimum of one year of business-to-business (B2B) client/customer service experience.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

Gather necessary information from the customer, and decide on the best solution for the customer based on the findings and the situation. Minimum of 2 years Customer Service experience and an Associates (or greater) degree OR 8 years of Customer Service experience and a High School diploma required.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer service representative agent experience is not necessa

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. The Pro Customer Servi

As a Customer Service Representative - State Farm Agent Team Member with Pete Sleasman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coord

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date t

We are looking for a Customer Relations Specialist to support clients with travel planning and booking services.

Hiring immediately for a retail sales associate / customer service representative in the beauty industry. Retail Sales Associate / Customer Service Representative Benefits:. Retail Sales Associate / Customer Service Representative Qualifications:.

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess