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Job DescriptionAccount Executive with Inside Sales Experience Sales professionals look no further! We are looking for an experienced, hands-on Account Executive who has sold enterprise level software to join our growing team. This is a great opportunity for driven sales professionals to work with experienced sales leaders to learn new techniques, expand your capabilities, and dive deeper into SaaS technology. RESPONSIBILITIES INCLUDE: • Prospect lead from lists and set appointments, • Has used ZoomInfo, Seamless for prospecting a plus, • Schedule corporate presentation, • Drive executive team level presentations, • Perform product demos using web tools to prospects and customers, • Assist in discovery, and create ERP solutions, • Work well with pre sales engineer team, • Effectively work with CRM and account management system, • Work closely with Support teams to ensure customer satisfaction, • Assist with marketing & social media efforts via customer success stories & testimonials MANDATORY SKILLS: • Teamwork and good communication skills are a must., • 2+ years of EDI sales experience selling SAAS services., • Four year university/college degree preferred or equivalent experience., • Ability to do on site visits to prospects and present in video conferences, • Ability to work with limited supervision. ADDITIONAL SKILLS (helpful but not mandatory): • Previous apparel, retail, logistics or import business experience is a plus., • ERP software sales experience a plus, • Previous EDI experience is a plus.What's in it for you:, • Excellent compensation structure (base $50-60K) with additional commission of up to $30K!, • Training, and sales technique support, • Generous benefits, • Great work environment! ABOUT USOur company provides software and technical services (SaaS) to the retail, fashion and wholesale industries. We pride ourselves on building strong business relationships with our customers, helping them deepen their relationships with the major retail players (Amazon.com, Bed Bath & Beyond, Bloomingdales, JC Penney, Macy's, Neiman Marcus, Nordstrom, Saks Fifth Avenue, Sears, Stein Mart, Target, Walmart, etc.)

Job Description The Process Engineer is responsible for developing, maintaining, and improving configuration processes and operational work instructions used in the provisioning and deployment of IoT devices. This role creates and manages device configuration workbooks, supports manufacturing and operations teams, and ensures quality standards are consistently met through process adherence, First Article Inspections (FAIs), audits, and continuous improvement initiatives. This position works cross-functionally with Operations, Engineering, Quality, Supply Chain, and Customer Support teams to ensure accurate, scalable, and compliant device configuration processes. CORE ACCOUNTABILITIES Process Engineering & Device Configuration • Develop, maintain, and optimize configuration workbooks, process documentation, and work instructions for IoT device provisioning and deployment • Translate technical product requirements into clear operational procedures and configuration workflows, • Support configuration activities including firmware loading, SIM provisioning, network setup, labeling, serialization, and customer-specific programming requirements • Collaborate with Engineering and Product teams to implement new product introductions (NPI) and process changes • Identify opportunities to improve configuration efficiency, reduce errors, and streamline workflows, • Assist in troubleshooting device configuration issues and support root cause analysis activities, • Maintain process version control and ensure documentation accuracy across manufacturing and operations environments Quality & Compliance • Ensure configuration workbooks and operational procedures are consistently followed by production and operations teams • Conduct process audits and monitor adherence to established quality standards and work instructions, • Support First Article Inspections (FAIs) for new products, configuration changes, or process updates, • Assist with internal, customer, and external audits by preparing documentation and supporting corrective actions, • Participate in CAPA, nonconformance investigations, and continuous improvement initiatives, • Monitor quality metrics and support implementation of corrective and preventive actions, • Help maintain compliance with ISO, customer, and regulatory requirements where applicable Cross-Functional Collaboration • Partner with Manufacturing, Supply Chain, Quality, and Technical Support teams to ensure successful device deployment and operational readiness • Provide training and guidance on configuration processes and documentation updates, • Support scaling of configuration operations for new customers, products, and global deployments QUALIFICATIONS Required Qualifications -Bachelor’s degree in Engineering, Manufacturing, Industrial Technology, Supply Chain, or related field preferred -2–5 years of experience in process engineering, manufacturing engineering, quality engineering, or technical operations -Experience working with IoT devices, electronics manufacturing, or technical configuration environments preferred -Knowledge of process documentation, work instructions, and manufacturing workflows -Familiarity with quality systems, audits, and First Article Inspection (FAI) processes -Strong analytical, troubleshooting, and organizational skills -Proficiency with Microsoft Excel and process documentation tools -Experience with ERP, MES, or quality management systems is a plus Preferred Qualifications -Experience supporting ISO 9001 or similar quality management systems -Knowledge of Lean Manufacturing and continuous improvement methodologies -Familiarity with cellular connectivity, firmware management, or embedded devices -Experience in high-mix, low-volume manufacturing or device provisioning environments Key Skills -Process improvement -Attention to detail -Technical documentation -Quality assurance -Root cause analysis -Cross-functional collaboration -Problem-solving -Time management OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WORK ENVIRONMENT -Manufacturing, operations, or technical production environment -Combination of desk-based process documentation and hands-on operational support -Collaboration with internal teams, suppliers, and external auditors as needed WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to 15 pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. VISION To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. MISSION To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve. KORE VALUES Customer Obsession We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers. Be the Spark We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate. Own the Outcome We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense. Grit & Positivity We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments. Challenge. Debate. But Be Human. We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com. Your Impact: Pearce from CBRE is seeking an Experienced Critical Power Field Technician (UPS Field Service Engineer) to support customers throughout Garden City, NY, and the surrounding region. This position provides preventive maintenance, emergency service, commissioning support, and battery services on UPS systems, DC power systems, battery plants, PDUs, and static transfer switches in mission-critical environments including data centers, telecommunications facilities, healthcare facilities, and industrial sites. Success in this role requires strong electrical troubleshooting skills, sound technical judgment, and the ability to work independently while delivering exceptional customer service. You will be expected to safely diagnose complex power system issues, restore equipment to operational status, and build long-term customer confidence through professionalism and technical expertise. Core Responsibilities: • Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment., • Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices., • Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure., • Respond to emergency service calls and restore customer systems to operational status while maintaining the highest safety and quality standards., • Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services., • Complete service reports, maintenance documentation, and customer communications accurately and professionally., • Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery., • Mentor junior technicians and support field training efforts by sharing troubleshooting techniques, safety practices, and technical knowledge., • Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements., • Support additional field service activities as business and customer needs evolve. Core Experience: • Military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties are highly encouraged to apply., • Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure., • Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred., • Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies., • Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation., • Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools., • Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures., • Strong customer-facing communication skills with the ability to explain technical findings, recommendations, and corrective actions to both technical and non-technical stakeholders., • Proven commitment to safety, quality workmanship, and professional accountability., • Valid driver's license and willingness to travel within the assigned service territory, including occasional overnight travel as required. Physical/Work Environment: At Pearce, safety is our highest priority. All employees are expected to comply with OSHA, DOT, NFPA 70E, customer site requirements, and company safety policies at all times. • Valid driver's license with an acceptable driving record and the ability to meet company vehicle requirements., • Ability to pass all required pre-employment screenings, including a drug screening and background check, where applicable., • Ability to lift, carry, push, and/or move equipment and materials weighing up to 100 pounds with or without assistance., • Ability to frequently stand, walk, bend, kneel, crouch, reach overhead, and work in confined or restricted-access areas., • Ability to work safely around energized electrical equipment and within mission-critical customer environments., • Ability to perform physically demanding work for extended periods while maintaining attention to detail and safety awareness., • Ability to manage multiple priorities in fast-paced field environments while maintaining the highest standards of safety and quality., • Willingness and ability to travel throughout the assigned service territory, including overnight and multi-day travel as business needs require. Per diem is provided for qualifying travel., • Willingness to participate in an on-call rotation and respond to customer emergencies when required., • Ability to obtain and maintain Security Clearance Access to customer facilities, including data centers, telecommunications sites, healthcare facilities, industrial locations, and government installations. At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$35—$50 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at www.Pearce-Services.com!

Job DescriptionQuality Management Systems Supervisor Job Summary The Quality Management Systems Supervisor will oversee the development, implementation, and maintenance of the organization’s Quality Management System (QMS) to ensure compliance with industry regulations and standards (ISO 9001, ISO 13485, AS9100). Reporting to the Director of Quality Affairs, this individual will drive continuous improvement, support in leading in internal/external audits, manage CAPA processes, and provide cross-functional training to enhance quality awareness. Key Responsibilities • Manage the QMS structure, ensuring all policies, procedures, and Work Instructions (SOPs) are compliant with regulatory requirements and align with company strategic goals., • With guidance from the Quality Affairs Director, lead both internal and external audits (customer, registrar, regulatory), coordinate audit finding responses, and verify the effectiveness of corrective actions., • Lead root cause analysis (RCA) for non-conformances, customer complaints, and deviations, implementing effective Corrective and Preventive Actions (CAPA)., • Drive continuous improvement initiatives using lean methodologies, SPC (Statistical Process Control), and data analysis to enhance operational efficiency., • Manage the electronic Quality Management Systems (eQMS) and ensure Document Control processes are current, accurate, and compliant., • Confirms alignment of all Quality programs within the organization., • Monitor and ensure the organization’s commitment to quality meets or exceeds customer requirements and the relevant regulatory standards., • Develop, trend, and report key QMS performance metrics (KPIs) to senior management and provide solutions to guide data-driven decision-making., • Develop training materials and educate staff on QMS procedures, GMP (Good Manufacturing Practices), or regulatory compliance to cultivate a culture of quality., • Consistently review SOP and other services to improve quality and contain costs. Required Qualifications • Minimum of 5 years of experience in a leading role in Quality Management Systems or Quality Assurance in the medical device industry required (spine or neuro device companies a plus)., • Bachelor’s degree in Engineering, Life Sciences, Biomedical Engineering, Quality Management, or a related field. Master’s degree will be considered for 1 year work experience in related QMS field in medical device industry (preferably spine or neuro)., • Strong knowledge of ISO 9001, ISO 13485, or AS9100:2016 standards., • Leadership ability in root cause analysis tools, Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC), and electronic QMS software., • Certified Internal Auditor (ISO 9001/13485) preferred., • Lean Six Sigma Certifications preferred (Black Belt and/or Green Belt)Required Skills & Competencies, • Excellent written and verbal communication skills for interfacing customers and regulators., • Proven ability to partner and influence cross-functional teams, lead/mentor through collaboration and influence without direct authority., • Strong analytical abilities to interpret data and implement effective, sustainable solutions., • Proficient in problem solving with independent thought and judgement while using resources both internally and externally., • Work efficiently and proactively cross functionally in a team setting while being sensitive to deadlines., • High level of accuracy in document review and compliance assessment., • Successful record of ability to work both independently and in a team environment., • Skilled in statistical quality methods, Lean principles, Six Sigma, and Root Cause Analysis for data-driven decision-making., • Determined and proactive mindset who is motivated to make a difference with a high standard of excellence.Preferred Qualifications, • ASQ Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE)., • Experience in a heavily regulated industry (Medical Device or Pharma)., • Administration experience for document control. Salary Range: 95,000-105,000/annual An employment offer is based on the candidate's professional experience, specialty, skillset, education, geography, related licenses or certifications, and other business needs. The compensation range indicated does not include other forms of compensation or benefits. We value the diversity of our team and inspire creativity in our innovation. elliquence proudly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws. We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need any reasonable accommodation due to a disability for any part of the application process, please email hr@elliquence.com. Powered by JazzHR xLI3YJSudb

Job Description Quality Engineer II - Massapequa, NY About our Client: Our Client is a global provider within a wide range of areas, including but not limited to aerospace and defense platforms, automation and manufacturing, and the medical and healthcare fields, all aiming toward advancing cutting-edge research and development. Higher Talent Group values its reputation for finding good quality people, which is why we will provide a screening to see if this is a good fit for you. We will share further details such as the culture, how progression works within the company, etc. SUMMARY OF POSITION The Quality Engineer II position will work closely to solve quality problems and support new development programs, legacy programs, and conduct internal audits. SUPERVISORY RESPONSIBILITIES • This job has no supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential duties and responsibilities of this position are listed below. This list is not all-inclusive and may be amended from time to time. • Working closely with Engineering to ensure that designs meet applicable quality requirements., • Plan and perform internal quality audits and execute action items., • Lead quality initiatives to reduce scrap and rework by developing and facilitating cross-functional teams., • Conducting quality investigations., • Be an active participant in the material review board., • Provide quality function support by working closely with Sales, Engineering, and Manufacturing to manage customer relations, expectations, needs and satisfaction., • Independently drive and direct actions with departmental groups to maintain MRB and RMA issues., • Drive key quality performance metrics: DPPM, OTD, Cost of Quality, Customer Scorecards, Internal Audit Risk and Effectiveness, Supplier Performance, Contract Review., • Source inspection liaison, • Travel to customer and supplier locations as required. SECONDARY DUTIES AND RESPONSIBILITIES • Supporting new product introduction programs by creating and maintaining the following, as required:, • Production Part Approval Process, • Advanced Product Quality Planning, • Zero Defects Program, • Control Plans, • Inspection Plans, • Inspection Reports, • First Article Inspection Reports, • Supplier Approval and Development, • Attend NPI meetings, including, • Preliminary Design Reviews, • Critical Design Reviews, • Make Buy Reviews, • Monitor the Progress of NPI programs through manufacturing and into production, • Conduct purchase order reviews related to NPI and production programs, • Interact with customers on NPI and production programs, • Engage in problem-solving with engineering, operations, and supply chain on NPI and production programs, • Support shipments of NPI and production programs, • Conduct internal audits, • Become a designated quality representative when required by the customer QUALIFICATIONS, KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED • Knowledge of aerospace quality requirements and specifications., • Proven track record of partnering with manufacturing and engineering, • Experience with root cause analysis and corrective action. Experience with formal quality and operations systems., • Capable of reviewing and interpreting drawings, contracts / POs, and applicable processing standards., • Skilled at performing First Article inspections., • Proficiency with MS Office applications: Word, Excel, PowerPoint, and Outlook., • An understanding of the use and application of statistics and SPC., • Six Sigma preferred EDUCATION AND/OR EXPERIENCE • Bachelor’s Degree in Engineering required, • 9 to 10 plus years working in the aerospace and or automotive industry in a quality, engineering, or manufacturing capacity., • Previous experience in a high-mix, low-volume job shop, • Ability to manage priorities and meet deadlines in a fast-paced environment, • Working knowledge of ISO 9001:2015 and AS9100D Quality Management System processes., • Due to ITAR restrictions, an export license may be required OTHER SKILLS • Computer Literacy in Excel, Minitab, CAD, and Visio, • Advanced problem-solving and advanced data analysis techniques, • Knowledge in and experience in 8D problem-solving techniques, SPC, and statistical analysis PHYSICAL DEMANDS • Continuous periods of sitting at a desk and working on a computer and phone., • Prolonged time standing., • Must be able to occasionally lift 25 pounds at a time., • Frequently required to stand, walk, and reach with arms and hands. OTHER • Due to contracts with the United States Government, the candidate must be either a U.S. citizen or a Green card holder. COMPENSATION The anticipated salary range for this position is $100,000 to $120,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. Salary Disclaimer: Where a specific pay range is noted, it is a good-faith estimate only. At the time of this posting, the actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location. BENEFITS • Medical Plan, • Telehealth, • Prescription Drug Program, • Employee Assistance Program (EAP), • Dental Plan, • Vision Plan, • Retirement Plan with company match, • Paid Time Off, • Health Savings Account and/or Flexible Spending Accounts, • Life and AD&D Insurance, • Disability Insurance (Short and Long Term offerings) NOTE The above is presented as a matter of occupational information and guidance only; all other reasonable tasks, duties, and responsibilities that management may deem necessary for satisfactory performance may be included. ABOUT HIGHER TALENT GROUP Higher Talent Group offers candidates full-time opportunities at companies hiring nationwide. We also provide resume and career coaching services for individuals who require assistance in getting back into the workforce or for candidates who want to start looking for a new opportunity discreetly. Want to learn more? Check out our website for additional information. https://www.highertalentgroup.com

Job DescriptionAt Power-Flo Technologies, you’ll be part of a team that designs and delivers complete switchgear solutions. We are looking for you to join our collaborative team as an Electrical Design Engineer. This is a full-time, on-site role. Primary Function: Responsible for design of electrical panels and schematics to meet customer requirements. Provide panel jobs quotes and estimates. Act as project management on panel jobs. Assist with customer technical support. Post-sales support on core products. Design Engineer Essential Responsibilities • Review engineered contract drawings and specifications for the design of electrical control panels, • Design and layout of electrical panels using AutoCAD Electrical, • Ensure that all panels are being designed and constructed to UL Standards, • Creating Bill of Materials for the sales engineer team, • Create testing procedures for specific projects to be used by shop personnel, • Determine parameters to program variable frequency drives and soft starters, • Provide technical support on the products we manufacture Design Engineer Necessary Qualifications • 3 years+ experience in the design of electrical systems required, • Ability to use AutoCAD for electrical design work., • Hold a degree in the engineering field., • Must have a valid and clean driver's license to travel to job sites and other branches as needed. Design Engineer Physical Requirements • Some Minor Lifting and Moving of Parts and Equipment Salary commensurate with experience in the design of electrical systems (Range from $70,000 - $145,000 annually) Benefits Package • Medical, Dental, Vision, • PTO Program and Paid Holidays, • 401K, • EAP, • ESOP (Employee Stock Ownership Plan) We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

Job Description Job Type: Full-time Dept.: Information Technology Classification: Exempt EEO Code: Professionals Supervisor’s Title: CTO Hours: Monday- Friday, 830am to 5pm. Additional hours may be required as business necessitates. Date updated: November 2023 Job Summary: The Jr. System Administrator will provide stable and uninterrupted operation of all in-house computer systems, peripherals, tablets, and mobile devices, including assisting in planning, developing, installing, configuring, maintaining, supporting, and optimizing systems hardware, software, and communication links. This position requires independent analyses, effective and efficient communications, and complex problem-solving skills with a heavy focus on application-level support. Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Provide front-end support to internal and external customers; diagnose and troubleshoot desktop-related issues (software installs, email configuration, and routing, hardware, applications, and peripherals), • Serve as an escalation point for the Service Desk, ensuring completion of Service Desk Tickets within required SLAs and to the customer’s satisfaction; perform advanced diagnoses of hardware and software, communicating the remediation plans to the team, the end-user, and to management as required, • Support the ERP system and all related modules; perform advanced application-level troubleshooting on the ERP platform as well as other industry-standard software, • Assist with conducting UAT and QAT on software and hardware releases as applicable to the business, • Assist with administration and maintenance of (systems-based and application) user accounts, permissions, and access rights, • Work with the Systems Engineer to perform routine system maintenance and system upgrades including service packs, patches/updates, hotfixes, and security configurations; conduct routine environment health checks, • Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the IT infrastructure (front and backend), • Maintain Department standardization of all hardware and software adhering to internal IT Controls and compliance policies, • Document and update technical procedures, administrative processes, and configuration management, • Assist with managing infrastructure assets: vendor support agreements, software licenses, hardware leases, and service contracts; assist with inventory management - monitoring and controlling inventory of IT equipment and consumables, • Protect the organization's value by keeping information confidential and maintaining safe/ethical computing practices, • Provide on-call emergency services after business hours, holidays, and weekends (as required) Must be familiar with all or some of the following technologies • Network troubleshooting (DNS, DHCP, and TCP/IP), • MS Windows 11, MS Windows Server platforms (2016 and greater) / Active Directory, • Application troubleshooting - Microsoft OS, Office 2016 (and greater), ERP/CRM type applications, • Mobile Device Management, • Virtualization technology, • Cloud based technology, • Antivirus and Anti-Spam technologies, • Backup software technologies and methodology, • Business Continuity Practice, • Remote access configuration & troubleshooting (VPN), • VOIP telephony services, • Website implementation and administration, • Video Conferencing technologies, • Ticketing System Position Requirements/Experience/ Education: • Bachelor’s Degree in Information Systems, Computer Science, or a related field is a must., • 2 years prior experience proving Tier 2 IT Support is a must., • Strong Application-level troubleshooting skills are a must., • Industry Standard Certifications (i.e. Microsoft) preferred., • Strong coordination, organization, teaming, and communication abilities., • Works well individually or in a group setting., • Strong interpersonal skills, able to deal effectively with people at all levels., • Consistent high level of customer care and responsiveness., • Good written and verbal communication skills., • Good organizational and time management skills., • Ability to work under pressure and with time constraints., • Successfully presents technical information to people at all levels ., • Technical knowledge base and excellent problem-solving skills., • Process improvement techniques., • IT Documentation. Ability Requirements: • Excellent follow-up skills, • Ability to set clear expectations within the division and multitask., • Solid decision-making skills within the scope of the position., • Ability to meet deadlines. Qualification Requirements: • Prioritizing, flexibility, adaptability, • Problem assessment and problem-solving, • Information gathering and information monitoring, • Demonstrated accuracy and attention to detail Functional Details: • Is this position closely, moderately, or minimally supervised? Minimally supervised., • Does this position have supervisory responsibility (i.e., responsible for hiring, firing, performance appraisals, etc.)? Yes No X_ If yes, list the number and title for positions that directly or indirectly report to this position (i.e., three secretaries, four programmers, etc.):, • Does this position have access to confidential information? Yes X No If yes, please explain: While servicing an employee’s PC, they have access to all information in the system., • Does this position have authorization to obligate company funds? Yes X No If yes, please explain: They have the ability to access P.O’s through GE., • This position requires what level of understanding of the English language? Fluent X Basic None • Will this person be required to pass a criminal background check, drug screening, DMV search, and reference verification? Yes X No If yes, please explain: He/she will need to successfully pass all the above screening requirements. • What type of equipment will this person need to do their job? Computer, office phone, mobile phone, external hard drive. Physical Requirements: Are there specific physical or environmental demands associated with this position? (Mark each activity with frequency level of either “C” constant; “F” frequent; “O” occasional; or “N” never.) Environmental/Equipment: O Around moving machinery O Exposed to marked changes in temperature O Exposed to dust, fumes, gases, etc. O Operates motorized equipment/tools O Works in confined spaces O Exposed to electrical wiring N Works at levels at or above 6 feet Physical: O Standing O Walking F Sitting O Bending O Squatting O Crawling O Kneeling O Climbing O Balancing O Pushing/Pulling F Handling Objects (manual dexterity) F Reaching above shoulder level F Using fine finger movements F Speaking C Hearing Carry/Lift Loads up to: Y 25 lbs Y 25-50 lbs N over 50 lbs

You will work directly with our engineering team, triaging and investigating bug reports so being super savvy with modern websites and issues SaaS-type applications run into will come in handy. Triage with sound judgment — escalate true engineering issues and resolve others via configuration, prom

Ideal Qualifications** - 4+ years of relevant experience as a Sales Engineer, Solutions Engineer, Solutions Consultant, Pre-Sales Consultant, or Technical Sales Consultant - Deep fluency in the pre-sales craft: leading technical discovery, translating customer requirements into product solutions, de

The Quality Management Systems (QMS) Supervisor oversees the development, implementation, and continuous improvement of the organization's Quality Management System to ensure full compliance with applicable regulatory and industry standards. This role partners closely with cross-functional teams to foster a strong culture of quality, maintain audit readiness, and drive continuous improvement initiatives across the organization. Reporting into senior Quality leadership, the QMS Supervisor plays a hands-on role in audit management, CAPA oversight, document control, and QMS performance monitoring, while serving as a key resource for quality training and compliance guidance. Responsibilities • Own and maintain the Quality Management System structure, including policies, procedures, standard operating procedures (SOPs), and work instructions, ensuring alignment with regulatory requirements and organizational objectives., • Support and lead internal and external audits, including registrar, customer, supplier, and regulatory audits, covering audit preparation, hosting, and response execution., • Lead root cause investigations for nonconformances, deviations, and customer complaints, and develop, implement, and verify effective Corrective and Preventive Actions (CAPAs)., • Drive continuous improvement initiatives using Lean principles, statistical tools, and data analysis to enhance product quality and operational efficiency., • Oversee electronic Quality Management Systems (eQMS) and document control processes to ensure data accuracy, robust version control, and ongoing compliance., • Develop, track, and present quality metrics and key performance indicators (KPIs) to leadership to support informed decision-making and strategic planning., • Deliver QMS, Good Manufacturing Practice (GMP), and compliance training to cross-functional personnel to reinforce quality awareness and accountability throughout the organization., • Ensure alignment and consistency of quality programs and processes across all relevant departments and functions., • Regularly review, assess, and improve quality processes to enhance effectiveness, manage risk, and control costs within the quality system., • Collaborate closely with cross-functional teams, including manufacturing, R&D, and operations, to support compliance-driven activities and initiatives. Essential Skills • Minimum of 5 years of experience in a Quality Management Systems or Quality Assurance leadership role within a regulated industry., • Strong working knowledge of quality management standards and audit processes, including ISO-based quality system frameworks., • Proven experience leading CAPA investigations, including root cause analysis, development of corrective and preventive actions, and verification of effectiveness., • Hands-on experience administering and maintaining an electronic Quality Management System (eQMS) platform., • Expertise in document control systems, including change management and training record management in a regulated environment., • Ability to analyze quality data, identify trends, and implement sustainable corrective and preventive actions based on data-driven insights., • Demonstrated experience in quality assurance for medical devices, including exposure to spine, neurology, or implantable device products., • Experience with internal and external audits within a quality-regulated environment., • Strong understanding of regulatory affairs and quality assurance practices in regulated industries., • Excellent written and verbal communication skills, with the ability to interface effectively with auditors, customers, and internal stakeholders at all levels., • Demonstrated ability to influence cross-functional teams and lead through collaboration without direct authority., • Strong organizational skills and high attention to detail, particularly in managing regulated documentation and records. Additional Skills & Qualifications • Experience working in the medical device industry., • Knowledge of FDA Quality System Regulation (QSR) and Good Manufacturing Practice (GMP) requirements., • Certified Internal Auditor or equivalent certification in ISO-based quality management systems., • ASQ Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) credentials., • Lean Six Sigma Green Belt or Black Belt certification or training., • Experience supporting manufacturing, research and development (R&D), and operations teams within a compliance-driven environment., • Familiarity with quality management standards such as AS9100 and ISO 9001., • Background in quality management for specialized medical device areas such as spine, neurology, or implantable devices. Work Environment This role is 100% office-based in a cubicle work environment, providing a structured and professional setting focused on quality and compliance activities. The position centers on the use of electronic Quality Management Systems and other office-based tools to manage documentation, audits, metrics, and training. The work environment supports collaboration with cross-functional teams, including quality, manufacturing, R&D, and operations. Eligible employees may receive a discretionary year-end bonus, which is not tied to individual performance. Job Type & Location This is a Permanent position based out of Baldwin, NY. Pay and Benefits The pay range for this position is $95000.00 - $105000.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available - They match 25% of 1%, up to 4%. Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) - 18 total days of PTO + 13 holidays Workplace Type This is a fully onsite position in Baldwin,NY. Application Deadline This position is anticipated to close on Jul 29, 2026.

We're looking for our first Client Solutions Engineer to join our team in New York. As a Client Solutions Engineer, you'll be the critical bridge between Product and Customer teams.

Job Description Position Summary The President is responsible for running day-to-day business operations and will directly lead the service department performing commercial HVAC services throughout the tri-state area based in Mineola, NY. In addition, the President has full P&L ownership and is accountable for achieving budgeted sales and profit goals. The successful candidate will have strong leadership skills and significant commercial HVAC operational experience in the tri-state market. This position will report to our Regional VP of Operations Key Responsibilities • Achieve budgeted revenue and profit goals., • Develop and implement growth plans across all lines of business., • Develop and implement plan to be the employer of choice in the region and increase the size of our field workforce (technicians), • Lead all departments and functions including all aspects of sales, customer service, quality control, project execution and field operations., • Develop new client relationships and build a sales capability in the market to build relationships across existing and prospective customers., • Identify and implement operational improvements across all departments (systems, processes, pricing, quality control, customer service, project estimation and execution, field productivity, etc.)., • Oversee the financial operations of the company, including managing budgets and financial objectives, achievement of sales targets, controlling expenses, providing financial reporting, and delivering results., • Build long-term business relationships with clients, vendors, sub-contractors and partner companies within the Crete portfolio. Position Requirements • Strong leader with a track-record of leading teams to achieve results., • Desire to lead a company through a period of transition and rapid growth., • 10+ years management experience in the commercial HVAC industry in the tri-state region., • Previous service management or service sales experience, • Commercial HVAC technical knowledge gained through experience as a technician (sheet metal, pipefitter, service tech), estimator, project manager, engineer, or operations/service manager., • Previous experience leading teams of 10 or more people, • Previous experience in a P&L responsible role, • Strong communication skills, • Proficient with Microsoft Office Suite (PowerPoint, Work, Excel, etc.) Compensation and Benefits: • We offer an extremely competitive base salary with a rewarding performance-based bonus plan., • Comprehensive Medical, Dental, Vision, Life and Disability Insurance Dynaire, a Crete United company, is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.

Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines.

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We are a growing agency with big dreams and lots of potential.Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Mike Walsh - State Farm Agent may be the right fit for you!

Educate customers using a needs-based approach to help them understand their insurance options. Communicate clearly to address customer needs and support agency growth. A strong commitment to customer service and empathy for clients.

Use a customer-focused, needs-based review process to educate customers about insurance options. Establish customer relationships and follow up with customers, as needed. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Establish customer relationships and follow up with customers as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Excellent communication skills to assist customers and coordinate with other agency team members.

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Establish customer relationships and follow up with customers as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. As a Customer Service Representative with the Robert Elbogen State Farm Agency, you will generate the kind of exceptional client e

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