Are you a business? Hire customer service management candidates in Jersey City, NJ
Familiarity with CRM (Customer Relationship Management) system, Fresh Desk or other, is a plus * Familiarity with WFO (Workforce Optimization), Calabrio, NICE, or similar is a plus
Provide suggestions to management on how to improve customer satisfaction and service quality. About you: * High school diploma or equivalent required. * No prior customer service experience required ...
Prepare sales reports and presentations for the sales team and management. * Coordinate with the ... Customer Service: * Respond to ecom customer inquiries via phone and email in a friendly and ...
SM The Service Account Manager is responsible for the installation of assigned accounts while ... growing customer base while providing leadership and management to the team. This position is ...
Disseminate compliance reports to impacted employees and their managers * Update and upload ... customer service (providing information and resolving customer concerns), or a related ...
Menu management * Efficient, scheduled communication with Kitchen management about menu changes ... General customer service and guest interactions * Oversight of the public email inbox
Your Responsibilities can include the following: - Handing out samples to interested customers ... Company Description Front Row Event and Production Management is a national, full service provider ...
Duties: · Organize and Manage field service team including hiring and delegating job tasks. · Provide customers with competent resolutions to all post-sale technical related issues. · Coordinate ...
Ensure the ticket management system is aligned with the company's PCI compliance requirements ... Analyze customer service metrics and data to identify areas for improvement and implement data ...
Our mission is inspirational - as an educational services organization, we enable children to ... as ERP and CRM platforms Benefits: Kumon has a vested interest in ensuring that all of our ...
... management system and any other third-party tools introduced to manage and document the processes required to execute in the Customer Service role. Manage the escalation and oversight of customer ...
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an ...
You must be willing to learn from your manager * Outgoing and Friendly: Positive and Approachable. * Eagerness to Learn: A proactive attitude towards gaining knowledge and skills. Requirements
Transit Management Analyst Series/Associate Transit Customer Service Specialist Series First Date of Posting: 06/27/2024 Last Date of Filing: 07/11/2024 Authority: NYCT Department: Subways Division ...
Comfortable using CRM software, Microsoft Office Suite, and other relevant customer service tools. Powered by JazzHR PRRYDCc7TA
Work Specifics: - Customer service (by phone or supervisor assignment) - Document tracking, which includes payment type application processing (direct deposit & payment card application, ACS-2 date ...
Bachelor's degree or equivalent knowledge. * 3+ years of management experience in a customer service or related service industry role. * Exceptional multitasking skills. * Passion for building and ...
Description We are seeking a dedicated and enthusiastic Customer Service Representative for our ... Familiarity with CRM systems and practices * Excellent communication and presentation skills
... change management requests including installing new PC equipment, providing end-user desk side ... operational/customer service metrics as outlined in established guidelines • Proactively ...
Strong time management skills. * General knowledge of HIPAA Confidentiality laws. * Quick learner with ability to grasp managed care procedures and claims payment policies. * Detail-oriented and ...
Manage, Oversee, and support the Customer Service Associate * EDI order management * Process EDI's daily- monitor files making sure orders are being processed in a timely manner. * Review any ...
Account Management: Serve as the primary point of contact for assigned customer accounts, fostering ... Identify and nurture advocates among our customer base to help promote our products and services
Thorough knowledge of Customer Relationship and Vendor Management. C. Strong organization and ... Ability to develop and implement strategic plans to meet service level agreements consistently F
Responsibilities The Senior Director of Customer Service will ... Manage and direct all aspects of call center operations in a manner that builds a strong workplace ...