Customer service work from home jobs in Jackson, Mississippi - Page 2Create job alerts

Your remote, independent contractor status allows you to work in the comfort of your own home - or anywhere in the US you can meet the office requirements. The chance to achieve better work-life balance. If you’re looking for a flexible work from home opportunity where your compassion, patienc

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

Remote Data Entry Clerk Role / Part Time Full Time Work From Home - Remote Work From Home Jobs - Part Time Data Entry / Customer Service WFH. Apply to entry level work from home gigs that are suitable for: Administrative assistants, customer service reps, entry level workers, retail workers, amazon

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development Leverage Your Healthcare Background for a Rewarding Career: • Build Direct Client Relationships: Professionals from healthcarewhether it's pharma, medical sales, or clinical rolesare drawn to financial services because it allows them to work directly with clients, offering personalized advice rather than working through intermediaries., • Make a Meaningful Impact: Use your knowledge and experience in healthcare to guide clients through critical life stages. Whether its helping individuals plan for medical expenses, retirement, or higher education, your insights can help clients secure their financial futures and improve their lives., • Unlimited Growth Potential: As healthcare professionals understand the complexities of lifes important decisions, they know that each life stage brings new financial planning needs. Your ambition, dedication, and expertise will determine how far you can go in this fulfilling career. Meet Our Leaders: Jonathan Marsh - Regional Director • Personal Background: Father of two children and married for 25 years., • Outside Interests: Enjoys both golf and bass fishing, is very passionate about family., • Professional Journey: Began his career with Modern Woodmen in 2007; started his career as a UPS driver., • Vision at Modern Woodmen: Found a supportive home in a region that prioritizes people, offers a judgment-free environment, and empowers families to build better lives.Jim Brown - Financial Representative:, • Managing Partner with Modern Woodmen since 2009., • Jim formerly worked for AFR Radio., • Personally: Passionate about running, has a wife Candace and 4 kids; his boys hold most of the MS Cross Country State Records.Brandon Palmer - Financial Representative:, • Began working for Modern Woodmen in 2021., • Brandon formerly worked for an insurance agency before making the transition to Modern Woodmen., • Personally: Serves as a youth pastor at his church; has a wife Casey, two daughters and an adopted son.Steven Eaton - Managing Partner:, • Began working for Modern Woodmen in 2010., • Was a general contractor before coming to Modern Woodmen., • Personally: Passionate about anything and everything baseball. Has a wife Jessica, and two sons. The oldest son is entering their business, the youngest son is playing baseball at Pearl River.Ron Bradley - Managing Partner:, • Started at Modern Woodmen in 2007., • Formerly was a business owner of his own lawn and spraying business., • Personally: Married with 3 children. Loves all types of outdoor activities and is really big into travel baseball.Benefits:, • Competitive compensation range, • Opportunity for personal and professional growth, • Fraternal programs and activities to enhance quality family life, • Involvement in local volunteer projects and community impact, • Supportive and open communication culture, • Target Achievement: Meet or exceed business development goalsQualifications:, • Team-Oriented, • Enthusiastic, • Positive Attitude, • Self-Starter, • Community-Focused, • Coachable, • Goal-Driven, • Willingness to Obtain State Insurance LicenseRole Responsibilities:, • Member Consultation: Meet with client members to assess their insurance needs and recommend appropriate coverage., • Customer Service: Provide exceptional customer service, addressing client inquiries and resolving issues promptly., • Networking: Build and maintain a network of client members through referrals, networking events, and community engagement., • Training and Development: Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills. Deadline: Apply soon as this position will go fast. Flexible work from home options available.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. This position may serve as a team lead in a large ISAP office, a senior level Case Specialist. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • May oversee the day-to-day activities of the Intensive Case Supervision Specialists if acting as a team lead. Maintains log of Intensive Case Supervision Specialists activities., • Manages program participant violations, including no-shows and repeat violators. Prepares documentation to acquire Department of Homeland (DHS) direction and action if disciplinary measures are necessary., • Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans, security of Company and DHS employees, clients and the general public. Performs daily security check of the office area. Ensures that all participant records are kept in locked files to maintain confidentiality. Prepares written reports for DHS as necessary., • Reviews and approves program participants’ service plans to ensure compliance with state requirements and contractual obligations., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and the participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Provides ISAP participants with a list of community resources including, but not limited to, transportation, medical, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, recreation, life skills, chores, counseling as needed, group interaction, free time, religious services, visitation, immigration Court appearances, and access to legal services., • Reviews service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify ISAP participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Conducts monthly audits of a specific office to ensure all program operations comply with the Quality Control Plan and contractual obligations. Prepares corrective action plans as necessary., • Serves as the point of contact for DHS in the Program Manager’s absence., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • US citizenship required., • Ability to receive client’s approval to work on contract required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and clients. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies., • Ability to deal tactfully with the public., • Attention to detail., • Must have great organizational and time management skills., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Ability to develop and maintain case records by performing data entry., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • May be required to be available after hours., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on program participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.

Job Description We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with inquiries on debit card incentives, orders, and balances. This is a Bring Your Own Device position to work-at-home for individuals living in the states of: Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, and Wyoming. Qualifications • Previous 3-6 months customer service or customer support experience preferred, • Previous 3-6 months call center or office background experience a plus, • Basic computer skills, • Quick learner and able to work independently, • Strong phone and verbal communication skills along with active listening, • Must be 18 years of age, • Manage large amounts of inbound calls in a timely manner, • Follow communication "scripts" when handling different topics, • Identify customers' needs, clarify information, research and provide solutions and/or alternatives, • Access company and client resources provided to accurately handle the call, • Seize opportunities to upsell products when they arise, • Skillfully change from one task to another without loss of efficiency or composure, • Be available at your desk, maintaining punctuality and attendance at all scheduled times, • Remain positive and professional in all customer interactions, • Starting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds), • Work hours - Shifts between 7:00am-7:00 pm (CST) ; Work Days - Mon-Fri and every other weekend rotation., • Paid Training - typically 2-5 days in length from 8:00am-5:00pm (CST), • Processor: Intel® Core™ i5-8250U Series or greater, • Memory: 8GB on Windows 11 64 bits, • Screen Resolution: 1280x768 or higher, dual monitors required, • USB DSP headset, • Click here for an example, • No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop), • Up-to-date antivirus software must be installed on the platform and a recent scan completed. (Will be checked prior to allowing login to system) Windows Defender will work, no additional software needed, • Firewall must be enabled (Will be checked prior to allowing login to system), • Must be hardwired to your modem or router/ No Wi-Fi or extenders Powered by JazzHR HY1XtarXjY

Job Description Sales Professional Take Charge Of Your Career American Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve. American Income Life provides supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. We pride ourselves in providing a topnotch customer service experience while helping members of our community secure financial protection for their loved ones. We are searching for ambitious entry and senior level applicants to join our family of sales representatives. Benefits To You With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home. This is a 100% commission-only role. We believe hard work equals results. If you have a drive to succeed, a high-school diploma or equivalent and excellent people skills, we want to hear from you.