Warehouse Manager
4 days ago
Pearl
Warehouse / Inventory Manager Reports to: COO / Operations Director Department: Operations Position Summary The Warehouse & Inventory Manager is responsible for overseeing all warehouse operations, inventory control, shipping/receiving, and material flow across converting and distribution functions. This role ensures inventory accuracy, on-time shipments, efficient space utilization, and cost-effective operations while supporting production and customer service objectives. Key Responsibilities 1. Warehouse Operations Management • Oversee daily warehouse activities: receiving, put-away, storage, picking, packing, and shipping, • Manage raw materials (jumbo rolls), WIP, and finished goods inventory, • Optimize warehouse layout for efficient material flow and space utilization, • Ensure proper handling of paper rolls to prevent damage, moisture exposure, and waste, • Establish and enforce SOPs for all warehouse functions 2. Inventory Control & Accuracy • Maintain ≥98–99% inventory accuracy across all locations, • Lead cycle count program and annual physical inventory, • Investigate and resolve discrepancies (root cause analysis), • Manage lot tracking, FIFO/FEFO practices where applicable, • Monitor slow-moving, obsolete, and damaged inventory 3. Production & Converting Support • Coordinate material staging for converting lines and rewind stations, • Ensure timely delivery of raw materials to production, • Work closely with scheduling to align inventory availability with production plans, • Track WIP movement between work centers 4. Shipping, Logistics & Distribution • Oversee outbound shipping (LTL, FTL, parcel), • Ensure accurate and on-time order fulfillment, • Manage carrier relationships and freight cost control, • Verify shipping documentation, labeling, and customer compliance requirements, • Support high-volume distribution workflows 5. Team Leadership & Development • Lead, train, and supervise warehouse staff (supervisors, leads, forklift operators, pickers), • Set performance expectations and KPIs, • Drive accountability, productivity, and safety culture, • Manage staffing levels, scheduling, and labor efficiency 6. Systems & Process Improvement • Utilize ERP/WMS systems (e.g., **NetSuite or similar) for inventory and transaction control, • Implement barcode scanning and inventory tracking improvements, • Develop and refine SOPs for scalability, • Lead continuous improvement initiatives (Lean, 5S, waste reduction) 7. Safety & Compliance • Enforce OSHA and company safety standards, • Ensure proper forklift operation, racking safety, and material handling procedures, • Maintain clean, organized warehouse, • Support audits (internal and customer audits) 8. Financial & KPI Accountability • Manage warehouse labor and operating costs, • Track and report key metrics:, • Inventory accuracy, • Order fulfillment rate (OTIF), • Picking accuracy, • Inventory turns, • Damage and scrap rates, • Labor productivity Education & Experience • Bachelor’s degree in Supply Chain, Operations, or related field (preferred), • 7–10+ years of warehouse/inventory management experience, • Experience in paper converting, printing, or manufacturing environments strongly preferred, • Strong inventory control and reconciliation expertise, • Deep understanding of warehouse operations and material flow, • ERP/WMS proficiency (NetSuite or similar), • Leadership and team development skills, • Analytical and problem-solving ability, • Strong organizational and communication skills, • Warehouse and production floor setting, • Exposure to heavy machinery, forklifts, and large paper rolls, • Requires standing, walking, and occasional lifting is required.