125 Best city of Jobs in Jackson, Mississippi (October 2025)

Hinds County Human Resource Agency

Family Opportunities Advisor

5 days ago

Jackson

Job Description Characteristics of Work This Family Opportunities Advisor (H.S.) advocates and works primarily with Head Start families from every station in life and sometimes dire economic backdrops to ease them through transitions, hardships, and mentally tough times. This position is responsible for working within a team to assist in delivering services to Head Start children and their families utilizing a case management approach. Essential Functions These essential functions include but are not limited to, the following. Additional essential functions may be identified and included by the Agency or assigned by the supervisor. Planning and Organizing Implementing the Head Start recruitment, orientation, and enrollment of age and income-eligible children and families. Continuous document collection to ensure families are in compliance to attend a Head Start center. Develop a Family Partnership process via assessing and building on family strengths and community assets; Completes intake and eligibility procedures for applicants of Agency services. Ensure electronic records of families are maintained and up to date, including, but not limited to, requirements for CSBG Standards; Head Start standards as they relate to eligibility, recruitment, selection, enrollment, attendance, family, health, and nutrition services; and LIHEAP requirements. Maintain accurate and up-to-date case files in one central location, filed in alphabetical order, and all sites required under program policies. Implementing Activities Provides information and referral services to persons needing assistance from other social service agencies. Complete Head Start, Low Income Home Energy Assistance Program (LIHEAP), Community Services Block Grants (CSBG), Emergency Solutions Grant, City of Jackson Emergency Services Program, CMPDD Transportation, and other applications. Maintains documentation of services provided through entries in COPA and mandated programmatic systems. Monitors and/or follows up on applicant’s progress periodically, as prescribed and/or required. Enter and update all customer data and follow up information in accordance with Standard Operating Procedure (SOP) and enter into COPA database. Ensure families have access to all needed resources both internally and externally. Ensures ongoing relationship-building with families. This could include conducting home visits to ensure opportunities are met. Record Keeping and Reporting Compiles and submits reports on the services provided to/received by the customers and/or on the customer’s progress in the program to the case manager supervisor upon request. Reviews and updates customer roster, daily schedule, customer services, and allocation amount. Maintains comprehensive, confidential social/health services files on each enrolled child. Inputs data into computer applications to effectively track services as directed. Accurately documents all contacts with families, including types of referrals made and types of services delivered. Comunicating and Guiding Provides referral assistance to families in crisis situations. Provides Community Resource Directory, Parent Handbook, and other program materials to parents. Collects survey information from families and the community. Show top customer service skills, including returning customer calls in a timely manner and scheduling follow-up appointments when necessary. Training and Supporting Participate in staff meetings, team planning sessions, and parent meetings. Participate in Agency training, workshops, conferences, and in-service training as it relates to program operations. Actively solicits parent involvement in the program. Recruit volunteers and in-kind contributions. Qualifications: A Bachelor’s Degree from an accredited four-year college or university, good writing and documentation skills, and computer experience. Handles pressure, objectivity, confidentiality, organization, planning, reporting skills, persistence, proactive listening, verbal communication, and client relationships. Supervisory Control The Family Opportunities Advisor (H.S.) is directly responsible to the Center Administrator who is responsible to the Assistant Vice President for Head Start and Early Childhood Programs. The Family Opportunities Advisor (H.S.) will be evaluated biannually by the Center Administrator. This evaluation will be conducted through a process of performance monitoring and progress reviews. The evaluation will be reviewed and approved by the Family and Community Services Director and in coordination with the Family Opportunities Advisor Supervisor. The Family Opportunities Advisor (H.S.) will be monitored on an ongoing basis by the Family and Community Services Director the Family Opportunities Advisor Supervisor. Company DescriptionCharacteristics of Work Under the supervision of the Center Administrator and indirect supervision and training of/by the Director of Facilities and Field Services, the Custodian/Security Guard is responsible for the daily housekeeping and cleaning of the entire Head Start Center, both indoors and outdoors, as well as continual campus monitoring and security. Essential Functions These essential functions include but are not limited to, the following. Additional essential functions may be identified and included by the Agency. Cleans building floors by sweeping, mopping, scrubbing, and/or vacuuming, as required. Gathers and empties trash. Service, clean, and supply restrooms on a continuous basis each day. Follows procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures, taking care to store and lock cleaning materials out of the reach/access of children. Monitors building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created. Moves furniture, equipment, and supplies manually or by using a hand truck, dolly, or maintenance cart. Notifies the Center Administrator concerning the need for major repairs. Spreads ice melt on stairs, ramps, porches, and sidewalks, as warranted. Sets up for meetings and functions. Cleans and polishes furniture, fixtures, mirrors, and windows. Dusts furniture, walls, and equipment. Strips, seals, finishes, and polishes floors. Mixes chemicals for cleaning. Makes minor repairs (changing bulbs, switch plates, outlet covers, tightening screws, toilet seats, and minor plumbing repairs). Planning and Organizing Stores garbage, trash, and other items for disposal in accordance with proper sanitation procedures. Requests janitorial supplies. Implementing Activities Inspects buildings and grounds for unsafe conditions. Removes hazardous debris from center grounds on a daily basis. Cleans floors, bathrooms, and classrooms daily in accordance with proper cleaning procedures. Performs cleaning tasks such as dusting and washing windows and walls on a regular basis. Recording, Keeping, and Reporting Maintains an inventory of adequate janitorial supplies and keeps classrooms and bathrooms properly supplied. Communicating and Guiding Performs minor replacements and repairs to fixtures and furnishing in accordance with the work plan., including replacing light bulbs, as needed. Training and Supporting Participates in staff meetings, parent meetings, training sessions, workshops, conferences, and parent activities. Recruit volunteers and in-kind contributions. Recruit children for enrollment in Head Start. Additional Responsibilities Performs other duties and assignments as directed by management. Qualifications High School Diploma or GED equivalent; two (2) years experience in custodial services Ability to communicate effectively. Special Requirements Applicants must: \t-meet State health requirements \t-pass Criminal Background and Child Abuse Central Registry Check Physical Requirements While performing the duties of this job, the employee is frequently required to stand and use hands and fingers to handle cleaning supplies and equipment. The employee must frequently lift a minimum of 50 lbs.; assistance may be requested if necessary. While performing this job, the Supervisory Control The Custodian is directly responsible to the Center Administrator. The Administrator will evaluate the Custodian semi-annually through performance monitoring and progress reviews, conducted in collaboration with the Facilities and Field Services Director.Characteristics of Work\r\nUnder the supervision of the Center Administrator and indirect supervision and training of/by the Director of Facilities and Field Services, the Custodian/Security Guard is responsible for the daily housekeeping and cleaning of the entire Head Start Center, both indoors and outdoors, as well as continual campus monitoring and security.\r\n\r\nEssential Functions\r\nThese essential functions include but are not limited to, the following. Additional essential functions may be identified and included by the Agency.\r\n\r\nCleans building floors by sweeping, mopping, scrubbing, and/or vacuuming, as required.\r\n\r\nGathers and empties trash.\r\n\r\nService, clean, and supply restrooms on a continuous basis each day. \r\n\r\nFollows procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures, taking care to store and lock cleaning materials out of the reach/access of children.\r\n\r\nMonitors building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.\r\n\r\nMoves furniture, equipment, and supplies manually or by using a hand truck, dolly, or maintenance cart. \r\n\r\nNotifies the Center Administrator concerning the need for major repairs. \r\n\r\nSpreads ice melt on stairs, ramps, porches, and sidewalks, as warranted. \r\n\r\nSets up for meetings and functions. \r\n\r\nCleans and polishes furniture, fixtures, mirrors, and windows. \r\n\r\nDusts furniture, walls, and equipment.\r\n\r\nStrips, seals, finishes, and polishes floors. \r\n\r\nMixes chemicals for cleaning.\r\n\r\nMakes minor repairs (changing bulbs, switch plates, outlet covers, tightening screws, toilet seats, and minor plumbing repairs).\r\n\r\nPlanning and Organizing\r\nStores garbage, trash, and other items for disposal in accordance with proper sanitation procedures. \r\n\r\nRequests janitorial supplies.\r\n\r\nImplementing Activities\r\nInspects buildings and grounds for unsafe conditions.\r\n\r\nRemoves hazardous debris from center grounds on a daily basis.\r\n\r\nCleans floors, bathrooms, and classrooms daily in accordance with proper cleaning procedures.\r\n\r\nPerforms cleaning tasks such as dusting and washing windows and walls on a regular basis.\r\n\r\nRecording, Keeping, and Reporting\r\nMaintains an inventory of adequate janitorial supplies and keeps classrooms and bathrooms properly supplied.\r\n\r\nCommunicating and Guiding\r\nPerforms minor replacements and repairs to fixtures and furnishing in accordance with the work plan., including replacing light bulbs, as needed. \r\n\r\nTraining and Supporting\r\nParticipates in staff meetings, parent meetings, training sessions, workshops, conferences, and parent activities.\r\n\r\nRecruit volunteers and in-kind contributions. Recruit children for enrollment in Head Start.\r\n\r\nAdditional Responsibilities\r\nPerforms other duties and assignments as directed by management.\r\n \r\n\r\nQualifications\r\nHigh School Diploma or GED equivalent; two (2) years experience in custodial services Ability to communicate effectively.\r\n\r\nSpecial Requirements\r\nApplicants must:\r\n\t-meet State health requirements\r\n\t-pass Criminal Background and Child Abuse Central Registry Check\r\n\r\nPhysical Requirements\r\nWhile performing the duties of this job, the employee is frequently required to stand and use hands and fingers to handle cleaning supplies and equipment. The employee must frequently lift a minimum of 50 lbs.; assistance may be requested if necessary. While performing this job, the \r\n\r\nSupervisory Control\r\nThe Custodian is directly responsible to the Center Administrator. The Administrator will evaluate the Custodian semi-annually through performance monitoring and progress reviews, conducted in collaboration with the Facilities and Field Services Director.

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