Product Tech Support Specialist - Located in Warroad, MN
hace 13 días
Fargo
Job Overview: Are you energized by solving complex technical challenges and helping customers find the right solutions? Join Marvin as a Product Tech Support Specialist, where your expertise will guide customers through product capabilities, limitations, and estimating. You’ll be part of a responsive, cross-functional group that thrives on precision and creativity. Every day brings new, unique requests - requiring inventive solutions and collaboration across departments. If you enjoy thinking critically and making a meaningful impact, we invite you to apply. This job is located in Warroad, MN. If you need to relocate for this role, Marvin has a variety of benefit offerings to support your move. Highlights of your role: • Respond to customer inquiries with expert guidance on product capabilities, limitations, and technical specifications, • Deliver accurate pricing, estimating, structural analysis, and AutoCAD drawings tailored to customer needs, • Collaborate across departments to ensure timely and effective solutions for unique customer requests You're a good fit if you have (or if you can):, • Associate or bachelor’s degree preferred, ideally in Engineering, Drafting, Construction Management, Architecture, or a related field, • 2–4 years of experience in a related field or in estimating, drafting or construction, • Proficiency in AutoCAD and Microsoft Office is a plus, • Strong communication skills and a solid understanding of the construction industry Also want to make sure you have:, • Technical curiosity and the ability to quickly learn Marvin products and systems, • A self-directed approach to managing priorities, deadlines, and details, • A collaborative mindset with sound business judgment For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! Some of our unique and most popular benefits include: • $300 annual wellbeing account to spend on what helps you feel happy + healthy, • Better Living Day! (a paid day off to go have some fun), • Annual profit sharing – recognizing everyone’s contribution to Marvin’s success, • Giving at Marvin – participate in organized volunteer opportunities Compensation: $21.34 - $26.69