Part-Time New Client Acquisition Specialist
hace 16 días
Cincinnati
Job DescriptionDescription: Job Title: Part-Time New Client Acquisition Specialist Company: 360 Total Care Location: Cincinnati, OH (Serving Hamilton and Butler Counties) About Us: 360 Total Care is a leading Adult Day Habilitation Center dedicated to community integration, skill-building, and technology-based activities for individuals with developmental disabilities. Our program is highly focused on community integration, ensuring that participants are fully engaged in the community rather than being isolated in a facility. We maintain a 4:1 staff-to-participant ratio when working in the community to ensure safety, personalized support, and meaningful experiences. Position Overview: We are seeking a professional, motivated, and independent New Client Acquisition Specialist to oversee community outreach and enrollment efforts. This role requires strong networking skills, knowledge of DODD (Department of Developmental Disabilities) regulations, and the ability to engage with families, schools, case managers, and community organizations. The New Client Acquisition Specialist will also be responsible for guiding new participants through the enrollment process and ensuring their individualized needs are met. Requirements: Key Responsibilities: Community Outreach & Networking: • Build relationships with school transition coordinators, families, and individuals seeking adult day services., • Establish and maintain connections with county case managers, Medicaid providers, and other relevant agencies., • Set up tables at community events, represent the company, and actively promote our program., • Research and sign up for community events to spread awareness of our services., • Guide families and participants through the intake and enrollment process., • Schedule and conduct facility tours to showcase the benefits of our program., • Assist in setting up and managing participant enrollments, ensuring all necessary documentation is completed., • Work with HR on hiring the right staff for each participant based on their specific needs and ISP., • Ensure all newly enrolled participants are properly documented and assigned to appropriate programs., • Maintain organized records of outreach efforts, contacts, and prospective clients., • Stay up to date with all DODD training requirements and be available to serve as a backup Direct Support Professional (DSP) when needed., • Develop and execute a strategic marketing plan to increase program visibility and enrollment., • Utilize email communication, cold calling, and in-person networking to reach potential clients., • Work collaboratively with leadership to create outreach materials and engagement strategies., • Create Flyers, newsletters, and work side to side with website developer. Compensation & Growth Opportunities: • Base Pay: Starts at $17 per hour. (Maximum hourly rate capped at $25 per hour.), • Performance-Based Raises: Earn a 5% pay increase for every 3 successful enrollments., • Bonus Incentives: Earn a $500 bonus for every 10 new enrollments per month., • Professional Growth: Opportunities for leadership and career advancement., • 20 hours per week with potential to grow hours as client base increases. Requirements: • Ability to pass a background check and complete all required training in the first week., • Valid driver’s license and reliable transportation (travel required for outreach)., • Ability to work independently and manage time effectively., • Strong networking, communication, and relationship-building skills., • Proficiency in email communication, cold calling, and marketing strategies., • Strong organizational skills with the ability to manage multiple electronic and paper records., • Ability to collaborate with HR to recruit and onboard the right staff for each participant., • Must be professional, engaging, and passionate about community engagement., • Background in Marketing, Event Coordination, and/or Sales is strongly preferred., • Experience working with individuals with developmental disabilities is strongly preferred., • Experience with DODD services, Medicaid, and developmental disabilities programs is strongly preferred. Why Join Us? • Opportunity to make a direct impact in the community., • Flexible and independent work environment., • A mission-driven organization focused on empowering individuals., • Competitive pay, performance-based raises, and bonus opportunities.