Trabajos Customer Service en New York, NYCrear alertasJornada completa

We are looking for a friendly, compassionate, and organized Customer Service Representative to join our veterinary clinic team. You will be the first point of contact for pet owners, providing exceptional service both in person and over the phone. Your role is essential in creating a welcoming environment and ensuring smooth communication between clients and our veterinary staff. Key Responsibilities: Greet clients and their pets warmly as they arrive at the clinic. Answer phone calls, schedule appointments, and manage the clinic calendar. Provide information about services, pricing, and general pet care. Handle client check-in and check-out processes. Maintain accurate client and patient records using veterinary software. Process payments, issue invoices, and manage basic billing tasks. Communicate effectively with veterinarians and technicians regarding appointments and patient needs. Handle client concerns or complaints professionally and escalate when necessary. Maintain cleanliness and organization of the reception and waiting areas.

Location: Manhattan, NY (On-Site) NO REMOTE Job Description: We are seeking a Customer Service Representative to join our team in Manhattan! In this role, you will serve as the first point of contact for our customers, ensuring a smooth and positive experience. Your main goal will be to address inquiries, resolve concerns, and provide top-tier customer support. Responsibilities: · Assist customers with inquiries and product/service details. · Handle customer complaints and provide effective solutions. · Maintain detailed and up-to-date customer records. · Work closely with other departments to escalate issues when necessary. · Participate in ongoing training and improvement initiatives. Qualifications: · Strong communication and interpersonal skills. · Problem-solving mindset with the ability to think on your feet. · Ability to handle stressful situations with professionalism. · Detail-oriented and organized. · Prior experience in customer service is a plus but not required.

Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. [Work Hours & Benefits] The working hours are flexible, and you can opt to work from any location of your choice while working online and from home. The business will supply you with all the tools you need, including a computer, to operate from home. Guaranteed are enough instruction and fairly compensated training hours. During regular business hours, the salary is $39.00 per hour, and the training costs $30. You can work a maximum of 45 hours per week for full-time employment and 20 hours per week for part-time employment. Customer Service Representative Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Education, Experience, and Licensing Requirements.

OrionGroup is hiring people to work as a cashier representative and the position is fully remote, the company pays $30/hr after training and $20/hr during training. Kindly send a dm to know more about the job

We are now hiring Customer Service representatives, receptionist and Branch Managers. Location: New York City, Manhattan You must be 18 and over to apply for this position and to begin training. Training is paid. A minor probationary period will apply before permanent schedule is distributed. Hours: Monday - Friday 6:00AM - 10:00AM 10:00AM - 5:00PM 5:00AM - 10:00PM Or - Saturday - Sunday 10:00AM - 2:00PM 2:00PM - 7:00PM Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Professional attire is required at all times. Apply now! All applicants will be considered.

Our growing business is looking for skilled problem solvers to join our team as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers. The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support related duties for the company and our clients. This person will interact daily with visitors on our client's websites via (Online chat software) and will be expected to provide exceptional customer support in real-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay calm under pressure while providing enthusiastic customer service. This position is also a remote position in which you will be working from home. Responsibilities - Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns - Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate - Crete relationships with new customers to better understand and achieve their needs - Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately - Promotes interest in client products and services - Consistently achieves established standards of the position - Continually portray and project a positive and professional image. - Provide administrative support to the customer service team - May assist with overflow work and other duties as needed - Promotes interest in client products and services - Consistently achieves established standards of the position - Continually portray and project a positive and professional image - Provide administrative support to the customer service team - May assist with overflow work and other duties as needed - This position is also a remote position in which you will be working from home Qualifications - Strong work ethic with the ability to work well both independently and within the context of a larger team-oriented environment - PC keyboarding and internet experience needed - Strong communication and interpersonal skills- including written and verbal - Upbeat positive attitude and professional demeanor - Articulate and well accustomed to a client-facing role - Ability to compose professional emails is a plus - Proficient written and verbal communication skills in English; - Basic technical skills (able to navigate through smartphone and computer applications) With an upbeat, positive, kind empathetic personality. - This position is also a remote position in which you will be working from home. Additional Information - Company equity program - Medical, dental, life and vision insurance - Unlimited paid time off - Paid family leave - Short-term disability - 401k plan - Reimbursement for education and professional development - Employee assistance program

Customer Service / AP Clerk We are seeking a motivated and detail-oriented Customer Service Representative / AP data entry clerk to join our team. The ideal candidate will handle customer inquiries, provide accurate information, and ensure seamless customer experience. This position requires strong communication skills, problem-solving abilities, and a commitment to maintaining a high standard of service. Responsibilities: Respond to customer inquiries via phone and email in a professional manner Provide accurate information regarding products and services Resolve customer issues efficiently and escalate when necessary Maintain and update customer records in the system Collaborate with internal teams to ensure customer satisfaction Follow company policies and procedures to maintain service quality Process outstanding invoices for payment on a timely and efficient manner Ensure vendor invoices are properly approved and comply with internal polices and procedures. Ensure that vendor invoices are accurately coded to correct general ledger codes Process/review employee reimbursement and corporate credit card transactions Assist with Data Entry as needed Qualifications / Requirements: Excellent organizational and time management skills High school diploma or equivalent; bachelor’s degree preferred Previous customer service or client-facing experience is advantageous Strong verbal and written communication skills Ability to handle multiple tasks in a fast-paced environment Ability to multitask and prioritize effectively under pressure. Ability to work both independently and as part of a team Willingness to embrace ongoing training and development Positive attitude and resilience in handling challenging situations Basic understanding of business operations and customer needs. Positive attitude and resilience in handling challenging situations. Full time position, Monday-Friday Medical Benefits compensation: $38,426 to $45,000 _ yr Company Description Construction / Service / Manufacturing Construction / Service / Manufacturing

We are looking for a friendly, proactive, and organized Customer Care Specialist to join our team. You will be the first point of contact for our customers and play a critical role in delivering an outstanding experience.

One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Part-time, Contract Pay: $16.00 - $18.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person

Welcome to Mawa, a Christian-based social media company. We are currently seeking a Customer Service Representative to assist us in bringing more users to Mawa. Role of a Customer Service Representative Open Position: The Customer Service Representative (CSR) plays a crucial role in connecting the company with its customers. This individual is responsible for providing detailed information about our products and services, addressing inquiries, and efficiently resolving any issues related to customer accounts. The primary goal is to maintain high service standards, respond promptly to customer inquiries, and ensure high levels of customer satisfaction. Responsibilities Key Responsibilities of Customer Service Representatives: - Handle a significant volume of incoming phone calls - Generate sales leads - Identify and assess customers' needs to ensure their satisfaction - Establish and maintain sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information using appropriate methods and tools - Meet personal performance objectives as well as team sales targets and call handling quotas - Address customer complaints by providing suitable solutions and alternatives within specified time frames, followed by ensuring resolution through follow-up - Maintain records of customer interactions, process customer accounts, and organize documentation - Adhere to communication procedures, guidelines, and policies - Proactively engage with customers by going the extra mile Qualifications and Skills - Proven experience in customer support or as a Client Service Representative - Track record of exceeding performance quotas - Strong skills in handling phone communications and active listening - Familiarity with Customer Relationship Management (CRM) systems and practices - Customer-oriented approach with the ability to adapt to diverse personalities - Exceptional communication and presentation skills - Ability to manage multiple tasks, prioritize effectively, and demonstrate proficient time management skills - A high school diploma is required

Be the Voice of Our Brand: Join Our Customer Service Team! Do you have a passion for helping people and a knack for problem-solving? We're looking for enthusiastic customer service representatives to join our team. As the first point of contact for our customers, you'll play a crucial role in delivering exceptional experiences and building lasting relationships. We Offer: * Comprehensive training and support * Opportunities for career advancement * Positive and collaborative work environment * Competitive salary and travel opportunities

Job Overview We are seeking a motivated and results-driven Lead Generation Specialist to join our team. In this role, you will be responsible for identifying and qualifying potential leads to support our corporate team. The ideal candidate will have experience in inside sales, telemarketing, marketing or technology sales, fluent in both Spanish and English and possess excellent communication skills. You will play a crucial role in expanding our customer/client base and driving revenue growth through effective outbound calling and warm calling strategies. You will also be responsible for developing, coordinating, and executing impactful marketing events with schools, community centers, and other local venues—ranging from educational workshops to interactive brand activations—to build community relationships, drive awareness, and promote program participation Responsibilities Conduct outbound calls to potential clients and leads to generate interest in our products and services. Utilize warm calling techniques to engage with leads and build rapport. Qualify leads based on their needs and readiness to qualify. Maintain and update accurate records of interactions with leads in our CRM software. Reach out to schools, community centers, shelters etc. in the area to plan outreach events to generate potential leads. Conduct weekly and monthly meetings with our corporate team, sales director and CEO. Plan and execute targeted outreach events at schools, community centers, and family-focused venues to connect with parents, raise awareness about Medicaid waiver programs, and provide accessible information and resources to support enrollment and engagement. Consistently monitor key performance metrics, meet and exceed quotas for lead acquisition, and optimize strategies to drive success. Qualifications Proven experience in inside sales, telemarketing, or technology/technical sales. Over 3 years of sales or marketing experience. 1 year + experience with Medicaid waivers, Health Home agency's, or Advocacy outreach. Familiarity with outbound calling techniques and lead qualification processes. Proficiency in using CRM software and other relevant sales tools. Ability to work independently as well as collaboratively within a team environment. Bachelor's not required with proper experience but preferred. Fluent in both English and Spanish. Join us as a Lead Generation Specialist and contribute to our mission of delivering exceptional solutions while growing your career in a supportive environment! Job Type: Part-time Pay: $300.00 - $400.00 per week Benefits: Flexible schedule Paid time off Paid training Work from home Supplemental Pay: Bonus opportunities Monthly bonus Performance bonus Yearly bonus Work Location: Hybrid remote in Brooklyn, NY 11205

Busco 2 jóvenes interesados en su crecimiento personal y laboral, con un perfil dinámico, organizado y sobretodo muy activo para ocupar la posición de oficial de crédito. No es necesario hablar ingles, solo necesita escribir y hablar bien el español. NO NECESITA EXPERIENCIA. *NUESTROS REQUISITOS: - Habilidad verbal excepcional, con capacidad para comunicarte de manera clara y efectiva. - Experiencia previa en atención al cliente, ventas o roles que impliquen interacción con el público (deseable). - Actitud proactiva y disposición para aprender sobre los productos que se ofrecen. - Buena presentación personal y capacidad para trabajar en equipo. -Disponibilidad de tiempo -Aptitud para trabajar y liderar un equipo -Buena actitud *OFRECEMOS: - Salario competitivo según la experiencia. (Pago cash) - Oportunidades de crecimiento dentro de la empresa. - Ambiente de trabajo dinámico y amigable. - Formación continua sobre los productos y técnicas de ventas. - Buen ambiente laboral - Viajes -Incentivos - Crecimiento personal

Busy insurance office located at Dyker Hights,Brooklyn ,NY .We are seeking motivated individuals to join our insurance office as Entry-Level Salespersons and customer service . No prior experience is required, as we are committed to providing comprehensive training to help you succeed in your sales career and customer service position. The successful candidates, while maintaining a high level of accuracy and quality customer service requires. Salesperson. - Identify and pursue new sales opportunities within the insurance market. - Conduct sales presentations to potential clients, effectively communicating the benefits of our insurance products. - Assess client needs and recommend appropriate insurance solutions. - Build and maintain strong relationships with clients to ensure satisfaction and retention. - Collaborate with underwriters to develop customized insurance policies that meet client requirements. - Follow up with clients to address any concerns and ensure a seamless experience. - As an Insurance Brokerage Salesperson, you will be responsible for generating new business and maintaining relationships with clients. We offer a competitive compensation package that includes both a base salary and commission opportunities.

Job Purpose The Client Scheduling Coordinator plays a crucial role in ensuring a seamless client experience by facilitating the pre-registration process and managing appointment schedules. This position requires strong organizational skills, attention to detail, and excellent communication abilities to effectively interact with clients. Duties & Responsibilities Collect and verify client demographic and insurance information prior to appointments Ensure all necessary documentation is completed and accurate Communicate with client to gather required information and answer any pre-registration questions Assist clients with any issues Coordinate and manage clients appointments efficiently, considering provider availability and client needs Utilize scheduling software to book, confirm, and modify appointments as needed Follow up with patients to confirm appointments and provide any necessary pre-visit instructions Monitor and manage appointment cancellations and rescheduling to optimize the schedule Work closely with clinical staff, providers, and administrative teams to ensure smooth patient flow and address any scheduling conflicts Communicate effectively with insurance companies to verify eligibility and obtain authorizations as needed Provide exceptional customer service to patients, addressing inquiries and concerns in a professional and friendly manner Assist in resolving any issues related to scheduling or pre-registration promptly Qualifications High school diploma or equivalent is a plus Previous experience in a healthcare setting, particularly in patient registration and scheduling, is highly desirable Strong computer skills, including proficiency in scheduling Excellent Bi-lingual communication and interpersonal skills, with a strong focus on customer service Ability to multitask and work effectively in a fast-paced environment Detail-oriented with strong organizational skills Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

CURRENTLY HIRING InstaVet Urgent Care is on the lookout for a Customer Care Specialist to join their AMAZING team! The Care Specialist is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face. Our Ideal Candidate Exceptional customer service and communication skills Is self-motivated and able to work independently Is a great team player Job Responsibilities Include, But Are Not Limited To Answer phones and greet clients and patients Accurately enter client information, collect payments, and print receipts Maintain an individual cash box which is to be balanced at the end of each shift Consistently provide exceptional customer service in a positive manner Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Qualifications: The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face Exceptional customer service and communication skills Is self-motivated and able to work independently Responsibilities: The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times Answer phones and greet clients and patients Benefits: Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k), paid time off, pet benefits, and much more! Job Type: Full-time Pay: From $22.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: 10 hour shift Weekends as needed Work Location: In person

Job description We are seeking a friendly, detail-oriented Clerk to assist with front-end operations, customer service, and inventory management. The ideal candidate is highly organized, customer-focused, and able to multitask in a fast-paced environment Schedule: Mon-Fri: (Both mornings & evenings available) Responsibilities: Greet customers warmly and provide excellent customer service Assist customers with general inquiries, recommendations, and transaction processing Handle cash register transactions, including sales, returns, and payments Making sure the register area is clean and well-maintained Assist staff with administrative tasks, such as filing, data entry and record-keeping Answer phones and direct customer inquiries to the appropriate pharmacy personnel Help verify patient information, updating insurances in prescription Assist in receiving and processing pharmacy inventory orders Assist with execution of business related services including, but not limited to, making copies, and faxes. May perform any number of additional duties in order to support the operation of the organization ​Qualifications: Will trained at job site or online Strong critical thinking skills Excellent written and verbal communication skills Strong attention to detail and ability to multi-task Strong organizational skills Basic computer proficiency and ability to learn Ability to work in a fast-paced environment while maintaining accuracy

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Medical Assistant - Women's Health/Assisted Reproductive Technologies (Mandarin/Cantonese) a plus. As a medical assistant in Women's Health/ART, you will provide superior customer service by coordinating appointments, performing clinical duties and assisting the physician. Preferred Criteria: Knowledge of EMR Systems Medical Assistant Certification Experience Working in Women's Health Required Criteria: High School diploma or GED Successful completion of an approved Medical Assistant program Basic computer skills Ability to draw blood, take vital signs and medical history Assisting during medical examinations/ultrasounds Preparing and maintaining treatment rooms and medical instruments Organizing and scheduling appointments Updating and filling medical records and insurance reports Skills Proficient in Chinese (Mandarin/Chinese) Working experience as a medical assistant Service Oriented Proficient in MS office and patient management software eg. Practice Fusion Location: Women's Health/Fertility Clinic in Midtown Manhattan Salary: $19-$22 Job Types: Full-time, Part-time Pay: $19.00 - $22.00 per hour Expected hours: 18 – 40 per week Medical Specialty: Endocrinology Ob/Gyn Schedule: Monday to Friday Work Location: In person

Front Desk Agent Job Responsibilities: Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources.

We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently managing transactions. Your ability to communicate effectively and handle cash accurately will contribute to a positive shopping experience for our patrons. If you are passionate about customer service and enjoy working in a retail environment, we would love to hear from you. Responsibilities Greet customers warmly and assist them with their inquiries. Operate cash registers and handle cash transactions accurately. Process sales transactions, returns, and exchanges in a timely manner. Maintain knowledge of store products and promotions to assist customers effectively. Ensure the checkout area is clean, organized, and well-stocked. Address customer complaints or concerns with professionalism and empathy. Collaborate with team members to achieve sales goals and enhance customer satisfaction. Utilize basic math skills for cash handling and register operations. Uphold company policies regarding phone etiquette and customer interactions. Experience Previous experience in a grocery store or retail environment is preferred. Familiarity with cash registers and cash handling procedures is a plus. Bilingual candidates are encouraged to apply as communication with diverse customers is valued. Strong customer service skills with an emphasis on sales techniques. Basic math proficiency for accurate transaction processing. Ability to maintain a positive attitude in a fast-paced environment. Join us in creating an enjoyable shopping experience for our customers while developing your skills in a supportive team atmosphere! Job Types: Full-time, Part-time Pay: $17.17 - $18.00 per hour Shift: Day shift Evening shift Morning shift Language: spanish (Required) Ability to Commute: Jamaica, NY 11432 (Required) Work Location: In person

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Company Description White Glove Consulting is a Medicaid consulting firm based in New York, NY. e, we specialize in assisting the elderly/disabled through the complex process of planning and applying for Medicaid. At White Glove, we take pride in providing exceptional customer service and efficient turnaround times to our clients. Role Description This is a full-time on-site role for a Front Desk Receptionist at White Glove Consulting. The Front Desk Receptionist will be responsible for performing receptionist duties, maintaining clerical tasks, handling phone etiquette, communicating effectively, and providing excellent customer service. Qualifications Phone Etiquette and Communication skills Receptionist Duties and Clerical Skills Customer Service skills Excellent organizational and multitasking abilities Proficiency in Microsoft Office Suite Experience in a similar role is a plus