JOB TODAY logo

Host & Hostess jobs in New York, New YorkCreate job alertsFull-time

  • Server/Cashier
    Server/Cashier
    4 days ago
    Full-time
    Hackensack

    Server / Cashier – Fast-Paced Caribbean Restaurant Job Type: Full-Time / Part-Time Job Description 14 Parish Caribbean Kitchen is seeking energetic, dependable, hardworking, and customer-focused individuals to join our team as Server/Cashier. PLEASE NOTE: THIS IS A FAST-PACED, HIGH-VOLUME RESTAURANT. We are looking for individuals who can work efficiently under pressure, demonstrate a strong sense of urgency, and confidently manage multiple responsibilities simultaneously. This is a dual-role position. Employees are required to multitask between cashiering and serving whenever necessary. Applicants must be comfortable transitioning between taking payments, assisting customers, preparing and packaging orders, and serving food based on the operational needs of the restaurant. The ideal candidate must be proactive, attentive, organized, and capable of maintaining exceptional customer service even during our busiest hours. Key Responsibilities Greet customers professionally and provide friendly, efficient customer service. Accurately take and process customer orders using the POS system. Handle cash, credit card, and other electronic payments accurately. Serve customers and package takeout orders according to restaurant standards. Multitask between cashiering and serving duties as needed, especially during peak business hours. Manage multiple customer orders simultaneously while maintaining accuracy and efficiency. Demonstrate urgency and the ability to prioritize tasks without constant supervision. Assist with dine-in, takeout, and third-party delivery orders. Maintain a clean, organized, and fully stocked workstation throughout each shift. Restock utensils, packaging materials, condiments, and other necessary supplies. Respond promptly and professionally to customer concerns. Follow all food safety, sanitation, and restaurant operating procedures. Work cooperatively with team members to ensure smooth daily operations. Closing and Cleaning Responsibilities All employees scheduled for closing shifts are required to participate in end-of-night cleaning and closing procedures. These responsibilities include, but are not limited to: Cleaning and sanitizing counters, serving stations, and work surfaces. Sweeping and mopping designated floor areas. Cleaning and organizing dining and customer service areas. Removing garbage and replacing trash liners. Restocking supplies and preparing workstations for the following business day. Cleaning and organizing equipment and utensils as assigned. Completing all assigned closing duties before leaving the premises. Closing employees must be willing and available to remain on duty until all assigned cleaning and closing responsibilities have been completed. All time worked is paid. Qualifications and Requirements Previous experience in restaurant serving, cashiering, or food service is strongly preferred. Experience working in a fast-paced, high-volume restaurant is highly preferred. Knowledge of Caribbean cuisine is an advantage. Strong multitasking skills are essential for this position. Ability to switch between cashiering and serving responsibilities efficiently. Excellent customer service and communication skills. Ability to work under pressure while maintaining professionalism and accuracy. Strong work ethic, initiative, and attention to detail. Must be punctual, reliable, and accountable. Ability to follow instructions and established operational procedures. Willingness to complete daily cleaning and end-of-shift closing responsibilities. Ability to stand for extended periods and perform physically active duties. Weekend availability is preferred. Dress Code Solid black leggings or solid black jeans. Black T-shirt (company uniform shirt will be provided). Non-slip work shoes. Clean, neat, and professional appearance. Employee Benefits Employee meal provided during scheduled shifts. 30-minute unpaid meal break. Opportunity for professional development and advancement. Team-oriented work environment. Important Information for Applicants This position requires more than simply taking orders or operating a cash register. Our team members must be willing to assist wherever needed to maintain efficient restaurant operations. If you are uncomfortable multitasking, working in a fast-paced environment, performing cleaning duties, or transitioning between cashiering and serving responsibilities, this position may not be the right fit for you. We encourage motivated, dependable, and experienced individuals who take pride in delivering excellent customer service to apply. Pay: $16.00 - $18.00 per hour Expected hours: 40.0 per week Benefits: Flexible schedule Food provided Application Question(s): This position requires employees to alternate between cashiering and serving, handle multiple orders during busy periods, and complete assigned cleaning duties at the end of closing shifts. Are you comfortable performing all these responsibilities? Experience: serving and cashing: 1 year (Preferred) Location: Hackensack, NJ 07601 (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Hackensack, NJ 07601 (Preferred) Work Location: In person

    Easy apply
  • Host / Hostess
    Host / Hostess
    6 days ago
    Full-time
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

    Easy apply
  • Head Maitre d'
    Head Maitre d'
    7 days ago
    $90000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

    Easy apply
  • Host / Hostess
    Host / Hostess
    24 days ago
    $40–$50 hourly
    Full-time
    Manhattan, New York

    As the first and last point of contact, the Host team sets the tone for the entire luxury dining experience • Guest Welcome & Seating: Provide a warm, polished, and professional greeting to arriving guests. Escort them to their tables while managing coat check and accommodating special seating requests or accessibility needs., • Reservation & Floor Management: Utilize reservation systems (such as Resy) to track floor pacing, manage the waitlist, map out table rotations, and optimize seating capacity., • VIP & Regular Recognition: Identify high-profile guests, regular patrons, and special occasions (birthdays, anniversaries) to communicate details seamlessly to the service staff and management team., • Communication & Coordination: Collaborate with the maître d’, service captains, and managers to ensure fluid communication regarding table statuses, delayed parties, and guest feedback., • Telephone & Inquiry Etiquette: Handle incoming calls with excellent phone etiquette, answering inquiries about the menu, dress code, location, and operating hours professionally, • Restaurant Specialist / Staff: Passionate about the food and beverage industry, delivering excellent customer service, and ensuring a fantastic dining experience for our guests., • Office Sales Assistant: Organized and driven individuals to support our day-to-day office sales operations, manage client inquiries, handle administrative tasks, and assist the sales team in meeting targets

    Immediate start!
    No experience
    Easy apply
1

Popular jobs searches in New York, New York

Host & Hostess jobs by neighbourhood

Jobs by neighbourhood

Popular host & hostess jobs locations