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Customer Service jobs in Union City, New JerseyCreate job alertsPart-time

  • Remote Customer Service Representative
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    Remote Customer Service Representative
    7 hours ago
    $29–$36 hourly
    Part-time
    Manhattan, New York

    Independent Turbine Consulting, LLC is seeking a dependable, customer-focused Remote Customer Service Representative to assist customers, respond to inquiries, resolve service-related issues, and ensure a positive customer experience. The ideal candidate should have strong communication skills, good organizational abilities, and the ability to work independently in a remote environment. Key Responsibilities • Respond to customer inquiries by phone, email, and online chat., • Provide accurate information about company services and procedures., • Assist customers with questions, concerns, and service requests., • Document customer interactions and maintain accurate records., • Resolve routine customer issues professionally and efficiently., • Escalate complex problems to the appropriate department., • Follow company policies and maintain customer confidentiality., • Meet customer service quality standards and performance goals. Qualifications and Requirements • High school diploma or equivalent preferred., • Strong written and verbal communication skills., • Basic computer skills and familiarity with email and online communication tools., • Good problem-solving, multitasking, and time-management abilities., • A reliable internet connection and a quiet workspace., • Ability to work independently and collaborate with a team., • Previous customer service experience is an advantage but may not be required for entry-level candidates. Work Environment This is a remote position that allows the employee to perform assigned duties from an approved home workspace. Employees are expected to maintain professionalism, communicate effectively with team members, and complete assigned tasks within established deadlines.

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  • Part Time Retail Customer Service Representative
    Part Time Retail Customer Service Representative
    11 days ago
    $17.5 hourly
    Part-time
    Bushwick, Brooklyn

    Benefits:401(k)401(k) matchingCompetitive salaryEmployee discountsFree uniformsOpportunity for advancementTraining & developmentRetail Customer Service Representative - Benefit and PerksCompetitive CompensationHard work, collaboration & on the job trainingPotential to grow within the organizationA PostNet Retail Customer Service Representative is responsible for assisting customers with store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. In addition to other duties as assigned.The Ideal Retail Customer Service Representative Candidate Will Have:Previous customer service or sales experience in a retail environmentShipping and/or Printing experience preferredExceptional customer service skillsAbility to translate customer requirements into final products or servicesAssist in handling customer complaints and problems in a professional mannerMultitasking – must have the ability to simultaneously process multiple tasksAbility to work efficiently in a fast paced environmentSelf StarterEffective verbal and written communication skillsStrong attention to detailOutstanding time management and organizational skillsAssociates Degree minimum or equivalent experience requiredProficient with Microsoft Office applications, Google Suite, Windows operating system, and Canva ProSome supervisory skills preferredDual Language preferred ( Spanish/ English), but not requiredMandatory Saturday Shift ( 4 hours)Must be available minimum 22 hours per week, up to 28 hours per week, based on store operating hours.Retail Customer Service Representative - Daily Tasks:Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise ownerAssists customers with their product and service need in person, through email, and by phoneProcesses customer sales through the point-of-sale systemUp-sells, cross-sells, and actively participates in marketing and promotional initiativesAssists management in maintaining, ordering, and stocking inventory & storeMaintains the center consistent with established standards & cleanlinessInteracts with UPS, FedEx, DHL, + USPS couriers, vendors, and all store staffSorts, deposits & maintains mail + packages for private mailboxesCaptures, complete tasks, and organizes Virtual MailMaintain stores areas clean and tidy, manages paper area, in addition to shredding & waste disposal systemRetail Customer Service Representative - Role Requirements:Must be able to stand behind a sales counter for extended periods of timeMust be able to lift at least 50 poundsMust be able to communicate clearly with customers by email, by phone, and in-personMust perform all duties in a safe and efficient mannerCompany OverviewSince 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.PostNet has nearly 700 locations across North America, Central America, South America, and Africa.At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. Apply today!Compensation: $17.50 per hour At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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