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The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic customer success reviews. The Customer Success Manager will analyze consumption reports, manage service delivery

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Outside of the office, I enjoy adventure and trying new thingsIve reeled in a 110-pound tuna in Hawaii and even gone skydiving. That same drive and determination shows up in how I lead and grow my agency. For our team, we offer PTO, a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. Our office culture is supportive, growth-oriented, and centered around making a real difference. Were currently looking to add multiple team members who want to grow with the agency, build meaningful careers, and be part of a team driven by purpose and opportunity. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Amanda Hagood - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description • We are hiring immediately for full time BARISTA positions., • Location: SAS Marketplace Cafe - 820 SAS Campus Drive, Cary, North Carolina 27513. Note: online applications accepted only., • Schedule: Full time schedule; Monday through Friday, 6:30 am to 3:00 pm. More details upon interview., • Requirement: Prior barista experience is preferred. Willing to train!, • Perks: No nights or weekends! Free employee meal! We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1523357. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We’re hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We’ve led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients. Learn more about careers with Bon Appétit: Job Summary Summary: Makes and serves coffee/espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous manner. Essential Duties and Responsibilities: • Prepares espresso orders for customers and catering using standard measures and recipes., • Enters orders accurately into POS device; accepts cash and charge payments., • Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area., • Ensures proper presentation, portion control and maintenance of proper serving temperatures; follows HACCP standards., • Maintains sanitation and orderliness of all equipment, supplies and utensils., • Ensures proper food preparation by using approved recipes and following prescribed production standards., • Keeps display equipment clean and free of debris during meal service., • Cleans equipment and workstation thoroughly before leaving the area for other assignments., • Greets customers courteously and interacts in a manner to ensure customer satisfaction. Relays relevant concerns from customers to supervisors., • Serves customers quickly and efficiently, and prevents delays in serving lines., • Demonstrates a complete understanding of daily menu items and accurately explains them to customers., • Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process., • Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standard. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace. [[filter4]]

Job DescriptionBenefits: • Salary Plus Commission, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist clients with policy applications and renewals., • Handle client inquiries and provide timely responses., • Maintain accurate records of client interactions.QUALIFICATIONS:, • Strong communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionJob Title: Client Support Specialist Department: Customer Success / Client Services Location: North Hills, NC Job Type: Full-TimeAbout the Role We are seeking a highly motivated and customer-oriented Client Support Specialist to join our fast-paced FinTech team. As the first point of contact for our clients, you will play a crucial role in ensuring a seamless user experience and delivering best-in-class support for our financial technology products and services. Your ability to solve problems efficiently, communicate clearly, and manage client relationships will directly impact customer satisfaction and product adoption. Key Responsibilities • Serve as the primary contact for clients via ticketing, phone, and live chat, addressing inquiries, troubleshooting technical issues, and guiding users through platform features., • Investigate and resolve product or service issues, escalating to success managers and technical teams when necessary., • Develop deep knowledge of our FinTech platform, including API integrations, account management tools, billing and reporting features., • Collaborate with product, development, and sales teams to relay client feedback and contribute to continuous product improvement., • Maintain up-to-date records of client interactions using CRM and support ticketing systems., • Collaborate on support documentation, user guides, and training resources that will assist in reducing outreach for support., • Bachelor's degree in business, Finance, Economics, Computer Science, or a related field preferred., • Prior experience in client support, customer success, or technical support is a plus—preferably in a FinTech, SaaS, or financial services environment., • Strong understanding of financial products and support systems., • Excellent problem-solving skills and the ability to explain complex concepts in simple terms., • Experience with CRM platforms (e.g., Salesforce, RedTail) and support tools (e.g., HubSpot, Jira)., • Familiarity with APIs, data security practices, and financial compliance is a plus., • Competitive salary and performance bonuses, • Health, dental, and vision insurance, • Professional development and training programs f3DC9Ubynp

Job Description NOW HIRING ASSISTANT SALES MANAGER FOR OUR RALEIGH, NC LOCATIONS WITH A STRONG BACKGROUND IN SALES, CUSTOMER SERVICE, COACHING, AND TRAINING ! GUARANTEED 40+ HOURS, Hourly Pay, Paid Time Off, Quarterly Raises, Seniority Raises, Cash Contests, & Bi-Weekly Bonuses! Base Pay $16 - $18/hr...up to $28/hr with bi-weekly bonus. European Wax Center is looking for the next Assistant SalesManager to join our growing team to deliver exceptional, personalized services to our guests, while leading the team to success. To succeed in this role, you must meet and/or exceed the following: • Customer-service-oriented, ● Strong background in sales, ● Train, develop, and coach talent., • Hold team members accountable and to the standards of EWC, • Flexible work schedule, • Reliable transportation Benefits/Compensation: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Paid Time Off, • 401K, • A fun, family-oriented culture with supportive leadership, • Team outings, incentives, and rewards, • Discounts on Products and Services, • Free waxing, • Esthetics/ Cosmetology Scholarship, • Wax Specialist $500 referral program (up to $2000), • Performance-based Bonuses, • Responsible for all opening and closing procedures of the center., • Responsible for managing the Reservation Book with regards to the guest's requests and associate's availability., • Responsible for educating and selling all guests on benefits and savings of Wax Passes and consistency with waxing., • Responsible for educating all guests on European Wax Center's product portfolio, Strut 365™ and demonstrating products on guests., • Responsible for educating guests on current in-center promotions., • Responsible for maintaining and exceeding center and individual goals., • Responsible for training, coaching, and developing Beauty Sales Associates, as well as Wax Specialists, • Responsible for creating a positive work environment and maintaining the culture at work. We are an Equal Opportunity Employer. European Wax Center began as a family-owned salon where two brothers had an idea to revolutionize the waxing experience. They knew that finding the right wax was key—so they set out to craft a formula that nourished the skin while also making the act of waxing virtually pain-free. The creation of our proprietary Comfort Wax® helped propel European Wax Center to become the #1 wax specialty personal care brand in the United States with over 800 centers nationwide. Our locations are independently operated by a local owner.

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Please submit your resume and we will follow up with the next steps. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate customers about insurance options Base Salary: $37,500 $42,000 per year Average Monthly Commission: $1,000 $1,500 (varies with performance) Paid Time Off: vacation, personal time, sick days, and paid holidays Health benefits Structured training program and mentorship Career growth and advancement opportunities Requirements • Property & Casualty license (required), • Life and Health license (required), • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionDESCRIPTION OVERVIEW We are currently seeking active, passionate, and customer service-savvy professionals for the role of Manager. This position keeps you constantly on the move, with limited time spent sitting down. It may involve tasks that require you to be actively present and responsive in a fast-paced work environment. A Store Manager plays a crucial role in supporting the operations and success of Activate. They report to and work closely with the General Manger to ensure the smooth functioning of day-to-day activities and contribute to achieving sales targets and delivering excellent customer service. Activate is taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences. You and your group enter a game experience and become players who actively and mentally complete challenges. Key Responsibilities: • Collaborate with the store manager to oversee store operations, including inventory management and adherence to company policies and procedures., • Ensure the proper functioning, upkeep, and repair of various technological systems, equipment, and infrastructure within Activate., • Check customers in, take payments, and make reservations, • Brief new groups prior to the start of the game;, • Monitor customers in the gaming area and provide explanations if necessary;, • Participating with customers in active games if needed to ensure customers have an excellent experience;, • Maintain the rooms by cleaning, painting, and any required maintenance;, • Strong communication, multi-tasking, and time management skills, • Demonstrated leadership qualities, including motivating and inspiring a team to achieve goals, resolving conflicts, and fostering a positive work environment., • Proficiency in computer hardware, software, operating systems, networking concepts, and troubleshooting methodologies., • Must be flexible and available to work evenings, weekends, and holidays, • Ability to adapt to unforeseen situations in a calm and efficient manner, • Must be a people person - energetic, friendly, outgoing, and able to command attention in a crowd., • A strong customer service orientation with a commitment to delivering an exceptional customer experience. Activate America LLC. provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws. In addition, Activate complies with applicable state and local laws governing nondiscrimination in employment in every location where Activate has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Job DescriptionBenefits: • Simple IRA, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We believe in taking care of our team and investing in their growth. We offer team lunches, outings, and team-building events, along with support for personal development. Team members also enjoy free snacks and drinks, health benefits, a Simple IRA, and hiring bonuses. Our culture is built around positivity, teamwork, and a work-hard, play-hard mindset. Were looking for someone who is coachable, bright, friendly, and truly enjoys working with others. If youre someone who values teamwork, great customer service, and a supportive office environment, this could be a place where you feel right at home and continue growing your career. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Charlotte Weaver - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence — while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What You'll OwnTeam & People Leadership • Manage, mentor, and develop a team of CSEs — improving technical depth, advising skills, and business understanding., • Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation., • Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification., • Run structured coaching, 1:1s, shadow programs, learning paths, and development planning., • Lead hiring, capability leveling, career pathing, and talent calibration., • Drive the hiring and development of a new CSE team in 2026 — building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization.Delivery & Execution Management, • Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery., • Maintain visibility into assignment timelines, capacity, blockers, and outcomes., • Ensure best practices in solution design, build, rollout, testing, and production readiness., • Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions., • Engage directly with customers — particularly for critical, strategic, or high-risk engagements — to ensure the right plan, approach, and solution has been delivered., • Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity.Customer Value, Adoption & Retention, • Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes., • Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early., • Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution., • Promote a value-focused advising approach rather than task-focused execution.Operational Excellence & Methodology Ownership, • Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success., • Reinforce proactive work methodology — structured communication, early risk flagging, mitigation planning., • Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows., • Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution., • Translate field learnings into product feedback, feature requests, and usability improvement recommendations.Enablement & Scaling Content, • Create and expand knowledge assets: guides, workflows, documentation, best-practice standards., • Support customer and internal enablement programs such as training, workshops, and learning series., • Define skill frameworks, expectations, and development tracks for CSE professional growth.What You Need to SucceedQualifications, • 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.), • 2+ years of people management or leadership experience preferred., • Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows., • Ability to understand business needs and translate them into effective WalkMe solutions., • Skilled in report interpretation and AI insight usage to drive decisions and actions., • Excellent communication and stakeholder management across business and technical teams., • Strong organizational skills with ability to manage multiple workstreams and priorities., • Passion for coaching talent, improving operational maturity, and driving measurable outcomes.Nice to Have, • Experience with WalkMe or digital adoption platforms., • Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment., • Background in customer enablement, advisory programs, or technical training., • Experience scaling self-serve maturity and knowledge resources.Success in the role, • CSE team delivers consistently and with high quality across strategic work., • Customer adoption grows through proactive insights, advising maturity, and business alignment., • Escalations decrease as risks are identified and mitigated early., • Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution., • CSEs operate with proactive rhythm — leveraging data/AI signals to drive outcomes rather than respond to issues.

Job DescriptionDescription: Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist in ensuring our team and dogs are safe and having fun as a Playroom Manager. This role will be focused on training and ensuring execution of the Canine Coaches and other members of the team. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! ABOUT YOU: • You love dogs and would love to care for them all day, every day!, • You love being involved in assessing and improving dogs behaviors., • You’re fast paced, with a strong sense of urgency., • You’re the kind of person who takes your job seriously., • You thrive when you have multiple challenges on your plate., • You’re focused on achieving goals consistently and efficiently., • You’re careful not to make mistakes and can be counted on to ensure all the dogs are safe and well cared for!, • You’re lively, enthusiastic, and a very strong communicator., • You are cooperative, helpful, and careful., • You like meeting and interacting with new people., • You like to work with others and build a teamwork consensus., • You enjoy motivating a team through positivity to accomplish common goals, • You enjoy working in a collaborative, harmonious teamwork environment., • You love training and developing others to be just as awesome as you! ABOUT US: We’re Dogtopia and we are a unique breed! • We love and care for our Pet Parents’ pups like they are our own., • We provide you with the industry best training in dog behavior and care., • A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence., • It’s always bring your dog to work day! ABOUT THE PLAYROOM MANAGER ROLE: • The focus of the Playroom Manager is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service are at the forefront of everything., • You care for all furry friends as if they were a part of your family., • Creating the Most Exciting Day Ever for the pups in your playroom., • You interact with dogs and are always on stage. All rooms are equipped with cameras so Pet Parents can stay engaged with their dogs and watch the fantastic experience you create for their pup., • Greet everyone who walks in or out of Dogtopia., • Answer Pet Parent questions over the phone and in person., • Conduct dog evaluations for all Meet and Greets., • Provide any meals or necessary medications to dogs in our care., • Create any necessary Behavior Modification plans for dogs that need one., • Assess, develop, and train other team members as necessary., • Act as the Manager on Duty in the absence of the General Manager. Requirements: Required Skills/Abilities: • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent sales and customer service skills., • Strong analytical and problem-solving skills., • Ability to coach and give feedback to employees., • Ability to function well in a high-paced and at times stressful environment., • High school diploma or equivalent., • At least one year of experience in a supervisory role in a professional environment., • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of walking and standing, up to 8 hours., • Must love dogs.

Job Description Customer Success & Retention Specialist – Join Our Award-Winning Team! Location: 2730 Rowland Rd. Raleigh, NC 27615 At Air Experts Heating, Cooling and Plumbing, we’ve been proudly serving our community for over 35 years—and our success comes from putting people first. We’re looking for a Digital Lead Coordinator to join our team in Raleigh. In this role, you’ll be the first point of contact for our customers across digital channels, ensuring they receive the top-notch service we’re known for. Why You’ll Love Working Here We believe great work deserves great rewards. When you join Air Experts, you’ll enjoy: • Pay Range: $20 per hour + monthly bonus potential and commissions, • Weekly Pay On Friday, • Comprehensive Benefits Package – Medical (3 plans to choose from), Dental, Vision, HSA with company contribution, $25,000 Life & AD&D, Long- and Short-Term Disability, plus options for additional voluntary life insurance up to $300,000., • Financial Security – 401K with company match to help build your future., • Work-Life Balance – Generous paid time off and paid holidays., • Perks & Discounts – Employee discounts on all our services, plus an Employee Referral Program., • Professional Growth – Ongoing training, development, and a supportive team culture., • Monitor and triage incoming customer requests from email, website forms, and digital platforms., • Respond promptly and professionally to inquiries from the digital agent or escalated call center concerns, providing information or directing requests to the right team., • Drive and champion customer retention efforts with outreach to schedule priority calls and maintenance visits., • Manage online appointment scheduling through digital tools and CRM systems., • Document and track all customer interactions in the CRM for accuracy and follow-up., • Collaborate with internal teams to resolve customer issues and ensure seamless service delivery., • High school diploma or equivalent; some college a plus., • Excellent written and verbal communication skills., • Strong organizational and time management abilities., • Comfort handling a high volume of customer emails, chats and messages., • Tech-savvy with CRM systems (ServiceTitan experience preferred)., • A customer-first attitude with a friendly, professional approach. This is a full-time, hybrid position at our North Raleigh location. Sunday-Thursday 8AM-5PM Sunday is remote, all other days in office. If you're looking for a rewarding career where what you do matters, Apply Today!

Job Description At Rezilient, we’re redefining what primary care looks like by making it more accessible, seamless, and patient-centered. Through our innovative CloudClinic model, we combine virtual provider visits with smart, tech-enabled infrastructure to deliver timely, personalized care. As we continue to grow our presence in the Raleigh market, we’re looking for a data-savvy, field-present leader with real healthcare delivery experience to help support and strengthen one of our most important health system partnerships. In this role, you will serve as Rezilient's primary on-site Customer Success presence in Raleigh and be a trusted day-to-day member of the team that partners alongside a leading local health system. While our broader Customer Success team is based in St. Louis, you will operate locally, building relationships, driving engagement, and ensuring our care model delivers meaningful impact for the communities we serve. This role is ideal for someone who thrives in a dynamic environment and enjoys balancing autonomy with collaboration. You will work closely with our St. Louis-based Customer Success team, as well as our Sales, Growth, and Clinical Operations partners, to drive member engagement, strengthen client partnerships, and support Rezilient’s continued growth in the region. Key Responsibilities Data-Driven Engagement & Member Utilization • Drives Rezilient’s member engagement outcomes for our Raleigh-based partnerships, with utilization and activation metrics serving as key indicators of success., • Build and maintain a rigorous tracking framework for engagement KPIs, monitoring activation rates, utilization trends, drop-off points, and population health patterns to continuously inform strategy., • Translate engagement data into clear, compelling insights for both internal stakeholders and client leadership teams., • Develop, test, and refine engagement campaigns by measuring effectiveness, adjusting tactics, and documenting successful approaches for the broader Customer Success team., • Serve as Rezilient’s primary onsite representative with our partners, maintaining a visible and trusted presence across client locations through activities such as benefit fairs, lunch-and-learns, employee pop-ups, and targeted outreach., • Use engagement data to guide where and how outreach efforts should be focused in order to increase awareness and utilization., • Partner with client HR, benefits and marketing teams to develop communication strategies that resonate with their employee populations and organizational culture., • Partner closely with the Sales and Growth teams to support business development efforts in the Raleigh market, including participation in demos, discovery conversations, and prospect discussions., • Bring credibility and real-world insights to Sales conversations by sharing outcomes and engagement learnings from existing partnerships., • Identify opportunities to deepen existing client relationships and collaborate with Sales to thoughtfully pursue those opportunities., • Serve as the primary on-site point of contact for our Raleigh-based employer partnerships, supporting both long-term strategy and day-to-day collaboration., • Develop a strong understanding of the client’s population health goals, workforce demographics, and healthcare utilization patterns in order to inform engagement strategies., • Lead regular business reviews with client leadership, presenting utilization insights, engagement outcomes, and forward-looking recommendations., • While you will operate with significant independence in Raleigh, you remain an integral part of a four-person Customer Success team, partnering with your St. Louis-based colleagues on implementations, onboarding projects, and cross-client initiatives., • Share engagement playbooks, data frameworks, and field learnings from the Raleigh market to help strengthen how the team supports clients nationally., • Support other client escalations, growth initiatives, and implementation needs as a collaborative team member, even when working across geographies., • 5–7 years of experience in customer success, healthcare account management, employee benefits consulting, or a similar client-facing role within healthcare services specifically managing large health systems or hospital accounts., • A data-driven mindset, with the ability to analyze utilization data, identify patterns, and develop engagement strategies informed by measurable insights., • Proven experience improving engagement, utilization, or adoption within complex healthcare or enterprise environments., • Comfort working in an environment where processes continue to evolve and team members contribute to building and refining how we operate. Prior startup or early-stage company experience is a plus., • Ability to operate independently while remaining highly collaborative with remote teammates. This role requires initiative, ownership, and strong self-direction., • Experience navigating the intersection of startup agility and enterprise healthcare environments, with the ability to build credibility and trust within large, complex organizations., • Strong experience working with HR leaders, benefits teams, and executive stakeholders within large employer or health system settings., • Comfort supporting sales-related activities, including demos, prospect conversations, and regional market development., • Experience in a clinical or healthcare delivery environment is strongly preferred. This could include work as a clinician, within clinical operations, care coordination, or other roles that provide direct exposure to how care is accessed and delivered. You understand the patient journey, not just the business case., • Excellent communication and relationship-building skills across a wide range of audiences., • Highly organized and able to manage multiple priorities and workstreams effectively., • Raleigh-based, with the ability to maintain regular onsite client presence and periodic travel to St. Louis HQ and other client locations. This opportunity offers the chance to shape the future of healthcare in a culture where your ideas and contributions have a meaningful impact on the organization's future. You’ll be part of a supportive, collaborative, and diverse team, with competitive compensation and benefits that include generous PTO, paid family leave, comprehensive medical, dental, vision, and life insurance, as well as stock options.

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Global Service Delivery team is dedicated to providing a world-class end-to-end customer experience across our products and services. As a Service Delivery Manager, you will serve as the primary liaison and advocate for strategic accounts, managing them autonomously to ensure operational excellence. As a key advisor to senior leadership, the Service Delivery Manager collaborates with sales on account strategy and revenue growth, conducts regular service reviews, and works to boost customer satisfaction and service adoption. What You'll Do: • Build and sustain strong relationships with your portfolio of strategic and high-value customers, acting as a trusted advisor and advocate throughout their journey with Bandwidth. As the primary contact for these key accounts, you will manage all aspects of the customer relationship, including tailored service solutions and customized support. Proactively identify and address potential issues before they affect the customer, mitigating churn risk, safeguarding revenue, and ensuring a seamless experience. Additionally, you will be responsible for preparing meeting materials, including slide decks and agendas, to facilitate productive discussions and align on goals and strategies., • Collaborate with internal teams, such as Product and Operations, to address customer challenges, highlighting areas for improvement and assisting in the identification of potential innovations., • Leverage in-depth technical knowledge to share best practices with customers to help them effectively utilize our services while identifying and alerting on potential risks, minimizing downtime and potential revenue loss., • Facilitate root cause analysis and problem-solving initiatives by partnering with Product, Operations, and Development teams to tackle complex customer issues and put preventive measures in place., • Relay customer feedback to leadership, providing insight about potential product and service enhancements., • Serve as key contact within the Operations department to facilitate smooth interaction among teams, ensuring timely response and solution delivery for customer requests., • Identify and suggest improvements to existing processes to enhance customer experience and operational efficiency., • Collaborate with internal teams and leadership to implement new processes and tools that enhance service delivery and boost customer satisfaction, to support operational excellence., • Engage with a diverse range of clients and internal teams, valuing different perspectives and fostering cooperation to achieve positive outcomes., • At times, they may be required to join and lead after-hours conference bridges in the event of a major service outage or event., • Education: 4 Year college degree required, • Experience: 3+ years experience in customer-facing account management or program management role, with strategic customers. Familiarity with customers generating significant annual revenue. Experience in engaging with leadership and contributing to C-Level discussions., • Knowledge: The ideal candidate will be familiar with Program Management, VoIP, VoIP routing, Local Number Portability (LNP), and account management experience., • Experience: The candidate would demonstrate a strong history of customer management and support. 3+ years of strongly demonstrated customer support, ideally with wholesale/enterprise accounts, and specifically in Telecommunications, VoIP, 9-1-1 VoIP, PSAP experience, or 9-1-1 dispatch experience. At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses., • All new hires receive four weeks of PTO., • PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email., • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges., • "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild., • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job DescriptionDescription: Job Overview: As a Construction Dispatcher/Customer Service representative, you will be the vital link between drivers and customers, ensuring seamless logistics and efficient dispatching. Utilizing core skills in logistics, analysis, and communication, you will coordinate ready-mix concrete deliveries and provide exceptional customer service with impeccable phone etiquette. Your premium skills in transportation management systems and supply chain will enhance transportation planning and optimize operations. With relevant skills in data entry, multi-line phone systems, and fleet management, you will excel in managing construction dispatch operations effectively. Join our team and be a key player in delivering exceptional service in a dynamic construction environment. Responsibilities: • Dispatch Operations: Assist with dispatching trucks to customer locations, ensuring timely deliveries and pickups., • Customer Service: Answer incoming customer, driver, and plant manager calls. Address customer inquiries and provide exceptional service to expand our customer base., • Scheduling & Coordination: Schedule orders for aggregates, cement, containers, and dumpsters while ensuring accuracy and timely dispatch., • Tracking Deliveries: Monitor truck status to ensure deliveries are made on time and provide updates to customers as needed., • Route Planning: Plan delivery routes, adjusting to accommodate changes., • Safety Oversight: Ensure drivers follow all safety protocols and guidelines during transportation., • Documentation: Prepare and maintain dispatch documents, invoices, and bills, ensuring accurate information., • Inventory Systems: To ensure smooth operations, learn and manage inventory through different computer programs (Integra, AMCS, Apex, etc.)., • Communication: Coordinate with customers regarding material details, delivery/pickup schedules, and special instructions., • Bilingual: Spanish--a plus, not required, • Previous dispatch experience is a plus, • Strong skills in Microsoft Office Suite (Excel, Word, etc.)., • Excellent communication and interpersonal skills with the ability to handle high-volume calls., • Ability to work collaboratively with others to achieve team goals., • Willingness to learn new systems, including inventory management software., • Strong organizational skills and attention to detail when scheduling and handling orders.

Job DescriptionBenefits: • Group Life Insurance, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description Job Title: Lawn Care Professional Location: United States - North Carolina - Triangle Area Area of Interest: Lawn Care Services Position Type: Full Time Pay: $18-21/hr Who We Are Triangle Home Services is a GROWING COMPANY full of opportunity. We specialize in Pest and Lawn Services and strive for excellence every day. Our Vision is to “Do what you love, with people you love, making a massive difference, being compensated fairly, with time for outside passions!” We believe in setting our team members up for success, pathways of growth, and a culture where we work hard and have fun while we do it! What You’ll Bring to Triangle Home Services As a Lawn Care Technician at Triangle Home Services, you will play a pivotal role in ensuring the health and beauty of our clients' outdoor spaces. Your responsibilities will include: * Conducting thorough inspections of our clients lawns to ensure a proactive approach to any issues or concerns. * Applying appropriate lawn care methods of fertilizers, herbicides, and pesticides to promote lawn health and control unwanted growth. * Maintain a high level of customer service across all accounts * Working independently and as part of a team * Safely handling and storing of all products and equipment Job Requirements To be successful in this role, you should possess the following qualifications: * Valid driver's license with a clean driving record. * Knowledge of different grass types and their care requirements. * Physical fitness to lift heavy objects and work in various weather conditions. * Must have a North Carolina Commercial Pesticide Applicator license or the ability to obtain within 6 months of hire * Excellent communication and customer service skills. * Maintaining accurate records within our CRM and reporting any findings to our clients. * Understanding of safety procedures and regulations. * Certification or licensing for handling pesticides and herbicides is a plus. * High school diploma or equivalent. Comprehensive Benefits * Health Insurance (Medical, Dental, Vision) * Paid Time Off * Company Paid Short-term Disability & Long-term Disability * 401(k) Program & Company Match * Employee Assistance Program * Financial Assistance Programs * Company paid cell phone * Company paid uniforms * Team Sponsorship Are you ready to? Do what you love, With people you love, Make a difference, Be compensated fairly, With time for outside passions. Join our team at Triangle Home Services and make a difference in the lives of our clients by helping them reclaim their outdoor space with a beautiful healthy lawn. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives. • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future., • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations., • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns., • Troubleshoot wireless devices, network issues, and feature functionality., • Act as the AT&T subject-matter expert for retail employees and third-party labor partners., • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations., • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day., • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs., • Navigate multiple systems simultaneously while engaging with customers in real time., • Document all interactions thoroughly and accurately., • Adhere to company policies, compliance requirements, and privacy standards., • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores., • Execute and maintain approved planograms for mobile devices and signage, • Maintain inventory accuracy for display devices and fixtures, • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents., • Share insights on recurring issues to improve processes and customer experience., • Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications • Strong customer service and communication skills., • Ability to handle high-stress or escalated situations with professionalism., • Proficient in multitasking and navigating complex systems., • Detail-oriented with strong problem-solving abilities., • Experience in wireless communications, retail customer service, or technical support, • Competitive starting pay of $26 per hour!, • Comprehensive training and development programs, • A supportive and engaging team environment, • Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!, • 401k Plan with employer matching after one year of employment, • Paid vacation, personal/sick days, and bereavement time after 90 days, • Employee Profit Sharing Program, • 50% AT&T wireless discount, • Paid training, • Advancement opportunities, we prefer to promote from within!

Job DescriptionIndustry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! The Customer Onboarding Manager is responsible for supporting customer engagements and success during pre-delivery and onboarding phase of Professional Services engagements. This role helps ensure customers, internal teams, and systems are prepared for project execution by assisting with onboarding activities, checking readiness criteria, and coordinating resource alignment. This position is customer-facing and serves as a liaison between Sales, Professional Services, Resource Management, and customers to support smooth sales-to-services handoffs and project readiness. This role will also support centralized resource management activities, partnering closely with the Resource Manager to maintain delivery continuity. What You'll OwnCustomer Onboarding & Project Readiness * Execute the Professional Services onboarding and project readiness processes to ensure consistent execution across engagements. * Utilize established readiness frameworks, criteria, and success metrics to help drive predictable project starts. * Act as a point of contact for customers during onboarding, helping establish alignment on scope, timelines, roles, and expectations. * Support sales-to-services handoffs, including operational readiness reviews, documentation validation, and onboarding KPI checklists. * Assist in project readiness assessments by identifying dependencies, risks, and gaps under the guidance of senior team members. * Coordinate project launch preparation with customers to ensure readiness milestones are met. * Support onboarding engagements by documenting scope, timelines, dependencies, and success measures. * Ensure delivery teams receive the necessary readiness context to begin project execution. Cross-Functional Coordination * Serve as a coordination point between Sales, Business Development, Professional Services, Resource Management, and customers on upcoming engagements. * Partner with internal technical and infrastructure teams to help verify environmental, access, and system readiness prior to delivery. * Coordinate customer access to required systems, tools, and portals. * Support alignment between internal stakeholders to ensure consistent communication throughout onboarding. Resource Coordination & Overflow Support * Help coordinate initial resource alignment and onboarding-related resource needs with the Resource Management Office. * Support project staffing readiness by checking resource timing, access requirements, and onboarding dependencies. * Provide overflow support for centralized resource management activities as needed, including assisting with scheduling and readiness-related tasks. * Report resourcing risks and readiness impacts to the RMO and Services leadership. KPIs, Reporting & Continuous Improvement * Track and report on onboarding and project readiness KPIs, including time-to-launch and readiness completion. * Support the continuous improvement of onboarding, readiness, and handoff processes. Act as a helpful resource to customers and internal stakeholders during the onboarding process. What You Need to SucceedMinimum Qualifications * Bachelor’s degree or equivalent practical experience. * 1–3 years of experience in customer onboarding, project coordination, administrative support, or related roles. * Experience supporting cross-functional, customer-facing processes in a fast-paced environment. * Strong organizational and coordination skills. * Excellent communication skills for interacting with various stakeholders. * Ability to collaborate effectively with diverse stakeholders across roles and working styles in a global environment. Preferred Qualifications * Experience in SaaS, enterprise software, or Professional Services organizations. * Familiarity with tracking metrics or basic reporting. * Experience working with resource management or project management tools. * Experience supporting global or multi-region teams. Key Competencies * Customer-centric mindset with good relationship-building skills. * Ability to communicate information clearly and accurately. * Strong organizational and problem-solving skills. * Comfort operating in a fast-paced environment. High attention to detail. Success in the roleThis role supports the daily operations and efficiency of the Professional Services organization. By executing onboarding processes, this position directly impacts customer satisfaction and the organization’s ability to deliver effectively. The Customer Onboarding Coordinator helps ensure consistent, positive outcomes from the very first customer interaction.At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Crew Leader / Driver – Stand Up Guys Junk Removal Stand Up Guys is looking for a Crew Leader who takes pride in their work, leads with confidence, and delivers an outstanding customer experience on every job. If you're reliable, self-motivated, and ready to take ownership, this is the role for you. This is an active, hands-on position where you'll lead each job from start to finish — guiding your teammate, communicating with customers, and making sure every job is completed safely and efficiently. Compensation $22–$27/hour base pay + daily tips + performance bonuses What You'll Do · Drive the truck to and from job sites · Lead and support your teammate on every job · Walk through jobs with customers and provide pricing · Load and remove items safely and efficiently · Keep the truck clean, organized, and road-ready · Represent Stand Up Guys professionally on every job What We're Looking For · Reliable, punctual, and ready to work · Comfortable communicating with customers · Able to think independently, take initiative, and make sound decisions · Takes pride in their work and follows through every time · A natural leader who also knows how to be a great teammate Requirements · Valid driver's license with a clean driving record · Ability to lift heavy items consistently · Comfortable working outdoors in various weather conditions What You Get · Paid training — no experience necessary, we'll set you up for success · Real opportunities for growth and advancement · Steady, consistent work · A high-standards team that supports each other If you're looking for a role where you can lead, grow, and be part of something you're proud of — we'd love to hear from you. Powered by JazzHR 6hJC5i9p42

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Raleigh, NC and help customers with their insurance and financial services needs, including: • Auto insurance, • Home insurance, • Life insurance, • Retirement planning ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Danny Newton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionRole Summary: This role provides social support and non-medical detoxification services in a community-based detoxification unit for individuals experiencing homelessness and substance use challenges. The position also offers support in the Emergency Drop-In Shelter as assigned by the Detox Coordinator, Director of Detox Services, and Director of Emergency Shelter Operation. During shifts, responsibilities include ensuring the safety and well-being of participants, maintaining accurate documentation, and managing crisis situations as needed. This position requires availability across all days and shifts (7am-3pm, 3pm-11pm, and 11pm-7am) including holidays. Role Requirements and Preferences: Required: • Minimum of 6 months of sustained recovery and demonstrated knowledge of recovery principles., • Completion of Peer Support Specialist certification after 1 year (preferred.), • Completion of a High School Diploma or equivalent (preferred.), • Negative pre-employment drug test. Our company is a proud drug-free workplace. As a condition or employment, all employees are expected to adhere by our policy which prohibits the misuse of drugs and alcohol in the workplace.Key Competencies:, • Respect: "Respect" as a core value refers to valuing each individual, fostering inclusivity, and ensuring all interactions are grounded in dignity, care, empathy, and fairness. It involves recognizing the worth and contributions of every team member, creating an environment where people feel valued, heard, and supported. We actively listen. We acknowledge and value others contributions. We treat others with courtesy, compassion, and kindness., • Integrity: "Integrity" as a core value refers to consistently acting with authenticity, truth, transparency, and accountability, even when it is difficult or inconvenient. It emphasizes ethical decision-making, fairness, and a commitment to doing what is best and honorable in the face of complex and difficult circumstances. We act with integrity and fairness. We are accountable. We prioritize fairness and dignity., • Dedicated: "Dedicated" as a core value refers to a strong commitment to the organization’s mission, goals, and values. It reflects perseverance, responsibility, loyalty, and an unwavering focus on delivering results and contributing meaningfully to the success of the team and organization. Dedication is about going the extra mile, staying motivated, and consistently demonstrating a sense of ownership. We are consistent and reliable. We go above and beyond. We persevere in the face of challenges., • Growth Minded: "Growth Minded" as a core value refers to a commitment to continuous improvement, learning, humility, and adapting to challenges with resilience and curiosity. It embodies a belief in the potential for development and sustainable change - both personally and professionally - and an openness to feedback and change. We seek and act on feedback. We embrace challenges as opportunities. We recognize that secondary trauma and compassion fatigue can impact us and seek the appropriate support and resources to care for ourselves. We pursue continuous learning., • Customer Service: Demonstrates a non-judgmental approach, active listening skills, and the ability to provide compassionate support., • Decision-Making: Utilizes sound judgment and available resources (such as the policies and procedures manual, colleagues, on-call staff, and supervisors) to make informed decisions., • Attention to Detail: Responsible for maintaining thorough, accurate, and timely documentation., • Self-Care and Professional Boundaries: Must effectively manages a high-stress environment while responding to crises with emotional stability and resilience. Maintains appropriate professional boundaries and makes self-care a high priority., • Teamwork and Collaboration: Possesses strong communication and interpersonal skills to foster teamwork. Effectively exchanges information to support the safety and efficiency of operations., • Assess the health and well-being of clients and guests at all times, including regular shelter rounds., • Evaluate clients for current/recent problems, orientation level, discomfort or pain, and signs of withdrawal or intoxication per detox guidelines., • Monitor for medical or psychiatric emergencies and make appropriate referrals., • Assess and manage risks related to violent, self-destructive, or dangerous behaviors., • Ensure clients and guests complete and sign all required intake documentation (e.g., Consent for Treatment, Client Rights, HMIS, VI-SPDAT)., • Complete Intake Form, Medical, Substance Use, and Psychosocial assessments with client participation., • Take client photographs for detox records., • Maintain accurate and confidential client and guest records (e.g., detox files, shelter cards, rosters)., • Complete Property and Medication Receipt Logs and related forms for personal belongings and prescriptions., • Introduce and orient clients and guests to the detox center or shelter., • Provide guests with pertinent resources and information (e.g., resource packets, meeting sheets)., • Spend time listening to guests, offering support, and connecting them with resources as needed., • Coordinate chores, kitchen and laundry volunteers, meeting attendance, and meal transportation., • Coordinate after-hours referrals from law enforcement, community providers, or first-time guests., • Maintain accurate inventory of items issued to overnight guests (e.g., towels, blankets)., • Collaborate with on-duty staff and utilize On-Call support for decision-making., • Ensure a safe environment is maintained at all times., • Adhere to all Healing Transitions policies. Vision requirements include close, distance, color, peripheral, and depth perception, as well as the ability to adjust focus. Employees must maintain CPR certification and be physically capable of performing CPR and overdose reversals in emergencies. Reasonable accommodations are available to support individuals living with disabilities in fulfilling these responsibilities. Language Requirements: English is the primary language of software, documents, participants, and staff of HT, though speaking additional languages is a valuable asset. Must have the ability to read, analyze, and interpret common documents; the ability to respond to common inquiries or complaints from participants, or members of the community; and the ability to effectively present information to top management and public groups. Travel Requirements: There may be mandatory meetings and/or trainings that take place on another campus or location. You are required to travel to the appropriate location at these times.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job Description Overview Drive Success as an Assistant Manager at Our High-Energy Convenience Store! From customer service to operations, are you ready to be the steady hand that keeps our store energized and running strong on any shift? We’re searching for Assistant Managers who are dependable, driven, and not afraid to roll up their sleeves. Open availability is a must, and you should expect to work weekends, holidays, and primarily second or third shifts. If you thrive in a fast-paced environment and want to grow your career in retail leadership, this is your opportunity. Responsibilities What You’ll Do: • Support the Store Manager in all aspects of day-to-day operations. Run the register and assist customers with speed, accuracy, and a great attitude. * Coach and motivate team members to consistently upsell products and promotions. * Help hire, train, and lead a high-performing team focused on customer service and store success. • Step in as acting manager when the Store Manager is off., • Handle inventory, ordering, and merchandising to keep the store fully stocked., • Maintain a clean, welcoming store—including restrooms, trash areas, and fuel pumps., • Create and manage team schedules to ensure full coverage., • Perform daily cash handling, deposits, and oversee store financials., • Provide feedback and leadership that motivates your team to excel., • Weekly Pay: Your hard work pays off every week., • Monthly Bonus Potential: Great performance = extra earnings., • 401(k) : Invest in your future on Day 1 of Employment, • Paid Time Off: Take the time you need to recharge., • Insurance Coverage: Health, dental, vision, and more for your peace of mind., • Career Growth: Develop into a Store Manager or beyond—your future is wide open., • Pay Rate: $15 an hour Qualifications * Open Availability: You must be available to work weekends, holidays, and likely second or third shifts. * Reliable Transportation: You must have a valid driver’s license, access to a personal vehicle, and proof of insurance to complete bank deposits. * Physical Readiness: Comfortable with tasks such as cleaning restrooms, taking out trash, and maintaining outside areas like pumps. * Minimum Age Requirement: * 18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO * 21+ years old in all other states * Communication Skills: Proficient in English with basic math skills. * Pass Pre-Employment Screenings: Drug test and background check required. * Willing to Learn: Especially in Tennessee, where Topshelf Manager Training is required. Benefits: For information on benefits offered, please click on the hyperlink below. Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This Organization Participates in E-Verify • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. GPM Investments, LLC maintains a drug-free workplace

Job DescriptionSalary: DOE Job Description Founded in 1963 by Don Fessler & George Bowman, Fessler & Bowman, Inc. has grown from a residential flatwork & basement wall contractor to a top 100 Commercial Concrete Contractor recognized across the nation. Keeping customer satisfaction as our fundamental core value has allowed Fessler & Bowman, Inc. to prosper for nearly six decades. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. • Open & Constructive, • Take Pride in Our Product, • Relentless Commitment, • Care About Our Customers, • Team Success Summary: Laborers for Fessler & Bowman will perform a variety of tasks that aid our skilled workers in the completion of projects. It is crucial to have the skills necessary to work as a valued team member for F&B to provide the type of service our customers have come to expect. To perform this position sufficiently, the employee must be able to perform the following duties satisfactorily. The below descriptions represent, but do not limit, the duties expected of this position. Essential Duties & Responsibilities: Digging trenches, holes and ditches Mixing concrete • Staging, organizing and cleaning up work sites, • May operate hand and power tools, • Load and unload equipment, clear work areas, and transport materials Prior concrete experience preferred Willingness to learn and follow all safety policies and requirements This position requires climbing, kneeling, bending and crawling often as well as the ability to work on ladders, platforms and mechanical lifts Must be able to understand English Must be able to lift up to 75 lbs. Valid Drivers License required Travel: Travel may be required for this position as the employee must be willing to travel to surrounding job sites. F&B will compensate a per diem for travel and overnight stay if applicable. Work Environment: As a Laborer, you will be subject to various work environments. Environments include but are not limited to the following: high/low temperatures, areas close to traffic, loud and frequent noises, confined spaces, heights, indoor/outdoor settings. Benefits: Fessler & Bowman is proud to provide non-union Team Members with the following benefits: • Medical, dental and vision insurance, • 401k with company contributions Fessler & Bowman Team Members that are part of a union will receive benefits from the appropriate union. Recruitment Process: The recruitment process will include a phone-screen, in-person meeting and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer

Job DescriptionWalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. The CSE will combine advising, implementation experience, customer success engineering, enablement, and proactive engagement to drive adoption, retention, and growth. Proactivity is demonstrated through analyzing reports, leveraging AI insights, and anticipating customer needs. This role bridges the gap between product capabilities and business outcomes, serving as both a trusted advisor and a hands-on resource for strategic initiatives.What You'll Own • Deliver consulting, implementation, and enablement services—guiding customers through best practices, solution design, rollout, and adoption., • Lead strategic projects and initiatives to help customers maximize value and achieve desired outcomes., • Develop and maintain deep expertise in WalkMe products, including platform capabilities, features, and best practices., • Understand each customer’s business case, objectives, and pain points to ensure solutions are tailored for maximum impact., • Provide customer success engineering by proactively identifying risks, removing barriers, and driving measurable outcomes., • Lead onboarding, configuration, and integration enablement for new initiatives or advanced workflows., • Host enablement programs such as workshops, office hours, and training sessions to accelerate adoption., • Monitor customer health, usage, and workflows to proactively drive adoption and value realization., • Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with product capabilities., • Create scalable resources such as documentation, guides, and playbooks to strengthen customer enablement and success maturity.What You Need To Succeed, • 3+ years in a customer-facing or strategic enablement role (Customer Success Engineer, Solutions Engineer, Consultant, etc.)., • Proven experience with consulting, solution implementation, and customer enablement., • Basic understanding of CSS, HTML, JavaScript, and APIs., • Strong understanding of SaaS platforms, integrations, and data workflows., • Ability to understand customer business cases and pain points and translate them into effective WalkMe solutions., • Comfortable analyzing reports and leveraging AI insights to proactively drive adoption and maximize customer value., • Excellent communication and relationship-building skills with both business and product stakeholders., • Strong project management and organizational skills., • Passion for helping customers succeed and driving measurable business outcomes.What Sets Us Apart, • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace., • We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic., • We value collaboration and understand the importance of a healthy work-life balance . To support, we offer:, • Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively., • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community., • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering., • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance., • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!

Job Description Bassett Furniture – Design Sales Opportunity Do you love interior design? Do you have an eye for color and fashion? Would you like to help customers see their dream rooms become a reality? If you are a positive and motivated professional with a passion for design, possess exceptional selling skills, and a love for building customer relationships, then Bassett Furniture has the opportunity for you! Job Description Our Bassett Design Consultants are responsible for building meaningful and long-term customer relationships. They have comprehensive knowledge ranging from furniture construction to design trends. They use “relationship selling” techniques through interior design consultations and makeovers to maximize selling opportunities. Our design consultants take joy in the design process! Job Qualifications • · Passion for design, • · Highly driven to meet or exceed sales goals, • · Discern and coordinate colors and textures, • · Excellent communication and interpersonal skills, • · Friendly outgoing personality, • · Positive outlook, • · Self-motivated to clientele, • · Computer proficiency, • · Desire to learn, • · Proven track record of success in sales, • · Polished image, • · Career-minded professionalism, • · Willingness to work weekends and holidays., • · Desire to work in a commissioned sales environment., • · Dedicated to being a supportive team member., • · Capable of thriving in a varied paced retail environment., • · Ability to drive to customers’ residences and businesses for makeovers., • · Adept at conducting virtual appointments and live chats., • · Creating, presenting, and selling product and design solutions., • · Engaging customers to determine their needs according to taste, lifestyle, and investment range. Training The Bassett Brand is brought to life by the people who shape the customers’ experience. Our training programs are designed to help each associate create a meaningful career at Bassett. As part of our in-depth training program, you’ll learn: product knowledge, sales techniques, design skills, and how to build a base of loyal clients. You’ll do this though comprehensive on-line classes, videos, hands-on activities, and one-on-one coaching. We provide continuing opportunities to learn throughout your career at Bassett. Our most successful sales people have a creative personality and passion for design. Bassett offers Interior Design certification training. Through our one-on-one coaching and educational development, we will help you build relationships with customers to help them reflect their own personal sense of style. We’ll also show you how to effectively use our complimentary design service as a powerful tool for developing customer relationships and providing opportunity for increased sales. Opportunity With our generous commission-based compensation plan, your income is limited only by the amount of effort you apply. In addition to your commission compensation (paid on written business), there are other bonus opportunities. The potential income for our experienced Bassett Design Consultants averages $70,000-$105,000/year. With our corporate top writers making up to 135,000/year. Benefits • · Paid training, • · Health/Dental/Vision coverage, • · Disability, • · Life Insurance, • · 401(k) plan, • · Tuition assistance, • · Paid time off, • · Generous Employee Discounts, • · Work in a State-of-the Art Showroom, • · Opportunity for growth and advancement What sets Bassett apart? Bassett’s blend of style, comfort and value has been trusted for more than a century (since 1902!) and makes it one of the most recognizable furniture brands in America. We’ve taken our craftsmanship and built a reputation of quality custom furniture. We are passionate about developing fashionable and innovative furnishings at a great value, as well as offering a number of exceptional services to meet customers’ needs. We are proud of our long-standing heritage but, at the same time, squarely focused on innovating furniture retailing in the next 100 years. Take steps now towards building a meaningful career with a growing company. Apply to join the design team at Bassett today! Bassett Furniture Industries is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category. EEO/AA-M/F/V/D IND1 #LI-RS1 #ZR

Job Description Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a trusted advisor to a portfolio of customers across our SMB and Mid-Market segment. You will drive value realization, adoption, and growth by building strong relationships, understanding business objectives, and aligning our solutions to customer needs. You will manage and expand customer engagement across multiple departments, lead renewal and expansion conversations, and mitigate churn risk. You will also collaborate with internal teams to ensure satisfaction throughout the customer lifecycle. This role is ideal for individuals who are passionate about customer advocacy, enjoy working cross-functionally, and thrive in a fast-paced SaaS environment. Your responsibilities: • Act as the primary point of contact for your customer portfolio, building trusted relationships across both operational and executive stakeholders, • Own renewal strategy and drive gross revenue retention, upsell, cross-sell, and multi-year commitments, • Identify and execute on expansion opportunities through data analysis, usage trends, and business objectives, • Serve as the primary escalation point for customer issues, coordinating with Support, Product, and Client Services to resolve challenges, • Build and execute account plans that balance growth and risk mitigation, • Understand customer objectives, align Global Relay solutions, and proactively deliver insights, benchmarking, and best practices, • Create customer champions and advocate for customer needs internally, • Conduct regular Executive Business Reviews (EBRs) with accounts, using data-driven insights to reinforce value and secure renewal commitments, • Participate in strategic customer programs, feedback sessions, training initiatives, and industry events, • Enhance customers' target operating models and optimize to improve satisfaction and usage, • 3+ years of experience in Customer Success, Account Management, or Strategic Client Services — preferably in SaaS, financial services, compliance, or a regulated industry, • Proven ability to manage a portfolio of mid-sized accounts with varying degrees of complexity, • Strategic thinker with the ability to communicate clearly and influence across all levels, including executives, • Comfortable analyzing customer data to uncover insights, drive adoption, and identify risks or opportunities, • Excellent project management, communication, and presentation skills, • Experience with Salesforce or a similar CRM platform, • Resourceful, proactive, and collaborative with a strong customer-first mindset, • Experience working with mid-market customers in a compliance-driven SaaS environment, • Prior involvement in creating or scaling customer success playbooks or enablement initiatives At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit .

Job Description Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role As the Manager of Customer Success, you will lead our Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to our high-volume Scaled segments. Reporting to the Director of Customer Success, you will be the bridge between personalized relationship management and digital-first automation. Your mission is to professionalize our CS operations by building a unified "Account Health" framework that works for every customer, regardless of size. You will lead a supportive, high-trust team and provide the strategic structure needed to turn "crowdsourced" Slack knowledge into repeatable, data-driven playbooks that drive global retention. You Are • You understand that an Enterprise lead needs a different "touch" than a high-volume user, and you know how to build systems for both., • You don't wait for a clean dashboard; you dive into the data to find the trends, churn risks, and expansion opportunities yourself., • You can coach a CSM through a high-stakes executive presentation one hour and help them optimize an automated email sequence the next., • You thrive in the "grey area." You see messy data and ambiguous processes as a puzzle to solve rather than a roadblock. You Will • Segment the Strategy: Define and iterate on the engagement models for our Enterprise (high-touch) and Scaled (tech-touch) tiers to maximize efficiency., • Build the Health Engine: Develop a standardized Account Health Scoring system that identifies risk across the entire 1,000+ account base., • Operationalize the "Hive-Mind": Transition the team from informal Slack-based collaboration to a structured internal knowledge base and formal playbooks., • Drive Proactive Retention: Move the team away from reactive "firefighting" by using leading indicators to trigger outreach before a customer is at risk., • Mentor & Measure: Manage the day-to-day performance of the CS team, using clear KPIs to drive accountability and professional growth. You Have Must Have: • Leadership Experience: 2+ years of experience managing a Customer Success team (or 4+ years as a Senior/Lead CSM ready for the next step)., • Versatile CS Background: Proven experience managing both high-touch Enterprise accounts (QBRs, multi-stakeholder navigation) and Scaled/Digital segments (automation, mass communication)., • Analytical Proficiency: Experience using data (CRM, BI tools, or Excel) to track health, predict churn, and report on team performance., • Systems Thinking: Ability to design processes that scale; you've successfully implemented a new tool, workflow, or playbook in the past., • High Emotional Intelligence: A coaching-first management style that fits our supportive, collaborative culture. Nice to Have: • Technical Literacy: Ability to work with advanced data visualization tools., • CS Ops Familiarity: Experience selecting or implementing a CS Platform (e.g., Gainsight, Vitally, ChurnZero)., • Experience with the automotive industry Interview Process • Initial Screen - 30min We Offer • 100% remote work environment, • Medical, Dental and Vision insurance within 30 days, • 100% employer-paid medical insurance, • Equity package, • Flexible PTO with 15 days minimum, • Generous Parental Leave, • FSA and HSA options, • 401(k), • Growth & Wellness Stipend, • WFH Equipment, • Chance to work with the latest technology, • A collaborative, high ownership culture, • Opportunities for development and career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Job Description Customer Relations Specialist About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our Fort Worth branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism., • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative., • Adaptability and a willingness to learn new systems and processes., • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite., • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued., • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. Candidates must be willing to complete a background check for this position

Job Description We are a growing company looking to partner with an experienced Automotive Glass Installer to service Raleigh, NC and the surrounding areas within a 30-mile radius. If you take pride in quality workmanship, professionalism, and providing excellent customer service, we’d love to connect with you. This is a subcontractor position offering consistent work and the flexibility of managing your own schedule while partnering with a reliable and organized team. What We Provide: • All automotive glass (windshields, door glass, back glass, etc.), • Steady job flow, • Clear scheduling and communication, • Prompt, dependable payment What You Provide: • Installation materials (adhesives, primers, tools, etc.), • Your own reliable transportation, • Valid driver’s license and appropriate insurance, • Professional appearance and strong customer service skills, • Experience with windshield replacements, recalibrations (preferred), and other automotive glass installations Responsibilities: • Safely and professionally install automotive glass at customer locations, • Ensure proper sealing and safety standards are met, • Communicate clearly with customers and our scheduling team, • Maintain a clean and organized work environment, • Represent our company with professionalism and integrity Ideal Candidate: • 2+ years of automotive glass installation experience, • Self-motivated and dependable, • Detail-oriented with strong workmanship standards, • Able to service Raleigh and nearby communities within a 30-mile radius We’re looking to build a long-term working relationship with the right installer. If you’re an experienced automotive glass professional looking for steady work and a supportive partnership, apply today. We look forward to working with you! Company DescriptionCCI Glass Inc. is a leading provider of commercial and residential glass services in the greater Raleigh, NC area, built on a reputation for excellence and integrity. We are a fast-growing company looking for dedicated professionals to join our supportive team. We offer stable, full-time work with on-the-job training and real opportunities for career advancement. Join a company that truly values its people and invests in their success.CCI Glass Inc. is a leading provider of commercial and residential glass services in the greater Raleigh, NC area, built on a reputation for excellence and integrity. We are a fast-growing company looking for dedicated professionals to join our supportive team. We offer stable, full-time work with on-the-job training and real opportunities for career advancement. Join a company that truly values its people and invests in their success.

Job Description The Display Builder plays a key role in the presentation and installation of showroom products, ensuring high-end plumbing and electrical fixtures and furnishings are handled, installed, and displayed with precision and care. This hands-on position supports the operational success of the showroom by combining technical skill, physical capability, and a creative, solution-oriented mindset and will work hand in hand with our VP of Real Estate and Special Projects. Essential Responsibilities: • Carefully handle and install premium plumbing and electrical fixtures and furnishings, • Make basic electrical connections in accordance with safety guidelines, • Work safely and comfortably on ladders and with pallets, • Lift and move items over 50 lbs regularly, • Assist in maintaining showroom appearance and organization, • Troubleshoot and find creative solutions to on-site installation or packaging challenges, • Familiarity with construction methods and power tools, • 5 years of Finish Carpentry experience, • Strong aptitude for problem-solving and creative design solutions, • Excellent mathematical and measurement skills, • Reliable transportation and punctuality required, • Able to work independently and collaboratively in a team environment, • Physically fit and able-bodied to meet job demands, • Ability to lift, carry, push, and pull items exceeding 50 lbs, • Standing, bending, reaching, and walking for extended periods on hard surfaces, • Comfortable working on ladders and with various hand/power tools This role requires the ability to perform essential physical tasks listed above, with or without reasonable accommodations. The company is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities. Equal Employment Opportunity: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Community involvement is important to me. I support organizations such as the Wake County Nurse Family Partnership, Communities in Schools, and the New Location Racehorse Adoption Program. Team members enjoy several perks, including a closed lunch hour each day, early closures at 3 p.m. on Fridays, a Simple IRA, and health benefits. Our office has a calming, home-like atmospherefeaturing artwork from a local female artist, a fully stocked fridge, free snacks and coffee, monthly team lunches, planned breakfast gatherings, and regular team-building events. During the holidays, we participate in Angel Gifts for Children to give back to families in need. I look for team members who are coachable, personable, supportive, and thrive in a collaborative environment. Most importantly, I value people who are passionate about helping others succeed and who enjoy being part of a warm, connected, team-focused office. ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Morgan Hedderich - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Manage customer accounts and update information in the database., • Assist customers with policy changes and inquiries., • Process insurance claims and follow up with customers on claim status., • Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS:, • Strong organizational skills and attention to detail., • Excellent customer service and communication skills., • Previous experience in insurance or a related field preferred.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job Description About us Bateman Civil Survey is a leading land surveying and civil engineering firm headquartered in the heart of Apex, North Carolina. We have been providing premium services across this great state and throughout the East Coast for over twenty years. We have an unparalleled commitment to customer satisfaction and employee well-being. Each engineer, technician, project manager, and administrator are part of a team that recognizes the inherent value of its every member. We take pride in our work and love what we do. We take full advantage of the advances in equipment and technology and are driven to learn and grow at the pace of the world around us. We are looking for team members and leaders that will help us continue to move from “the way we’ve always done it” to a greater level of efficiency and quality than we’ve ever known. That’s where you come in – won’t you join us? About the position The individual in this role is responsible for training, mentoring, and evaluating the performance of survey technicians, ensuring the team is well-coordinated and effective. The ideal candidate possesses excellent communication skills, demonstrates strong problem-solving abilities, and shows a commitment to continuous learning and improvement. A deep understanding of advanced surveying technology and methodologies, along with substantial field experience, is essential for success in this role. Requirements * High school diploma or equivalent. * 3-5 years of surveying experience, with some leadership or supervisory experience. * Willingness to work outdoors and in various weather conditions. * Experience in construction staking, boundary, topo, etc. * Familiarity with Trimble software and equipment. * Valid driver's license with minimum 5 years driving experience and clean driving record Benefits: * Health Insurance * Health Savings Account * Company-Paid Dental Insurance * Company-Paid Life Insurance * Company-Paid Long Term Disability Insurance * Company-Paid Short Term Disability Insurance * 401(k) & Roth Plans with Matching * Tuition Assistance * Personal Time Off (PTO) * Paid Bereavement Leave * Paid Holidays * Career development opportunities * A commitment to utilizing the latest state-of-the-art technologies Pay: * Starting at $25/hour depending on experience. Notice to Staffing Agencies: BCSC will only consider candidates submitted by a staffing agency with a prior written agreement with our recruiting team for a specific job opening. Unsolicited resumes sent via mail, fax, email, or directly to BCSC employees will be considered property of BCSC and no placement fees will be paid. Only agreements signed by BCSC’s HR Representative or authorized designee are valid. Bateman Civil Survey Company (BCSC) is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), age (40 or older), disability or genetic information (including family medical history), national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description Precision Walls, Inc. is a leading commercial drywall and specialty contractor serving the Southeast. As a 100% employee-owned company (ESOP), we take pride in building not only high-quality projects, but also meaningful careers for our employees. With a strong reputation for excellence, safety, and integrity, our success is driven by our people. At Precision Walls, we believe in investing in our workforce through training, development, and opportunities for advancement. Our culture is built on teamwork, accountability, and ownership. Where every employee plays a role in shaping our future. Key Responsibilities • Manage full-cycle recruiting for office roles (PMs, Estimators, Superintendents, Admin, Accounting)., • Build strong candidate pipelines for current and future hiring needs., • Partner with hiring managers to fill positions quickly and effectively., • Screen candidates, coordinate interviews, and support hiring decisions., • Promote Precision Walls as an employer of choice (ESOP, career growth, training programs)., • Experience in recruiting and human resources is preferred., • Talented communication skills: In-person, verbal, and written., • Strong work ethic with ability to multi-task and focus., • Dedicated to customer service, outgoing, and likable attitude., • Extremely detailed and organized., • Computer and technology savvy., • Paid Time Off (PTO), • Retirement Plans, • 401K Savings Plan, • Employee Stock Ownership Plan (ESOP), • Health Plan, • Dental Plan, • Vision Plan, • Flexible Expending Account for healthcare, • Long and Short Term Disability, • Life Insurance, • Advancement and growth opportunities Why PWI? At Precision Walls, Inc. our Company has a track record of hiring, developing, and promoting quality performers of excellent character. We offer our employees competitive wages, a fun TEAM working environment, career growth and advancement opportunities. Our Company invests in each employee to provide them with the resources to succeed, make a difference, and transform their careers. We do more than help build buildings, we help our employees build their own successful futures! 100% Employee Owned As an employee-owned company, we are passionate and dedicated to working like owners and as a team to enhance the success of the company. We are proud to be able to share in the benefits of our success through our ESOP program. Precision Walls is an Equal Employment Opportunity Employer. We welcome all qualified applicants to apply - regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Military Friendly Employer We value the knowledge, skills and abilities you acquired in the military. Whether you are an active serve member transitioning or a military spouse, we want you to consider a rewarding career.

Job Description As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. The Senior Customer Success Manager plays a critical leadership role in driving exceptional delivery and long-term success across Clever Devices’ most complex and high-impact client engagements. With deep expertise in customer success strategy, operational execution, and stakeholder influence, this leader ensures seamless delivery of managed services while championing customer satisfaction, retention, and advocacy. Serving as the primary operational liaison, they translate customer needs into actionable insights and partner cross-functionally to align service execution with strategic objectives. This includes managing customer contracts to ensure compliance with service level agreements, meeting with the product management team to drive product enhancements, guiding and delivering deployment forecasts within budget, technical and schedule scope, shaping preventive maintenance plans, driving process improvements, and enhancing service delivery standards. The Senior CSM is responsible for managing service escalation, ensuring timely resolution and clear communication by coordinating response strategies with extreme precision across internal teams and client stakeholders. By identifying emerging service trends and influencing continuous improvement initiatives, they uphold Clever Devices commitment to service excellence and help future-proof client success. This position is accountable for managing relationships and service performance for the company’s most demanding and strategically significant clients, requiring high emotional intelligence, strong operational acuity, and proactive leadership. Primary Responsibilities: • Lead Strategic Customer Engagements: Orchestrate and deliver high-impact, multi-tiered customer reviews (weekly, monthly, quarterly, annual), presenting actionable insights from incident data, utilization trends, health metrics, and risk analyses. Provide strategic recommendations to management level stakeholders, • Own SLA/SLO Governance: Champion full accountability for service performance reporting and delivery against SLAs across high-profile accounts, driving continuous improvements and alignment with business goals., • Promote Stakeholder Alignment: Ensure all internal and external stakeholders are engaged and aligned to maintain and improve customer satisfaction benchmarks, • Oversee Complex Operational Frameworks: Direct the proactive evolution and execution of operational runbooks for strategic accounts, ensuring agile and resilient service delivery., • Audit Service Excellence: Lead performance audits of TAC and Field Service teams, developing targeted coaching, corrective actions, and service optimization plans., • Influence SOW Development: Collaborate on Statements of Work for new opportunities (whether service or new scope), contributing deep customer insight and operational feasibility, • Contribute to Customer Onboarding Success: Architect onboarding frameworks and transition plans to ensure seamless movement from implementation to support phase., • Maintain Data Integrity: Oversee data governance initiatives to ensure accuracy of customer information across platforms, enabling reliable analytics and operations., • Shape Policy and Process Design: Act as the voice of the customer in policy and process development initiatives, promoting scalable and customer-centric solutions., • Escalation Leadership: Lead resolution efforts for high-priority escalations with structured tracking, reporting, and strategic interventions., • Build Executive-Level Relationships: Cultivate influential relationships across customer and internal leadership teams, fostering trust and long-term partnerships., • Manage Upgrades and Micro-Projects: Oversee and execute upgrade plans and smaller customerdriven initiatives with minimal disruption to live services. Proactively manage financial milestones with understanding of scope, budget, and technical resources to accurate plan and commit to milestone deliverables., • Drive Continuous Service Improvement: Spearhead the creation and execution of Continuous Improvement Plans, communicating outcomes and success metrics with stakeholders., • Champion Training & Adoption: Identify training needs and lead initiatives to enhance user adoption, ROI, and solution proficiency., • Contribute To Service Renewal Strategy: Track and manage service contract renewals, ensuring customer retention and value expansion., • Elevate Communication Standards: Deliver high-quality incident reports and communications tailored for executive consumption. Contribute to improved templates/deliverables for CSM team, • Financial Stewardship: Leverage financial acumen to evaluate decisions impacting customer profitability and overall business health., • Act as Cross-Functional Connector: Partner across all organizational tiers—from technical experts to C-suite executives—to drive strategic initiatives and customer success programs., • Monitor and Report on KPIs: Drive performance excellence by monitoring key operational indicators and translating them into actionable insights., • Engage Management-Level Stakeholders: Confidently present and advise leadership on customer strategy, program risks, and success roadmaps., • Contribute to SOPs and Best Practices: Create and refine standard operating procedures, contributing to institutional knowledge and operational maturity., • Contribute Beyond the Role: Proactively take on high-impact assignments aligned with business transformation and leadership development, • Other duties as assigned Clever Devices is an Affirmative Action/Equal Opportunity Employer The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and budget. In addition, Clever Devices Ltd. offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.

Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian's software platform with AI, robotic automation, Data Fabric, and other innovative technologies. You will gain a deep understanding of our customers' business goals, cultivate impactful relationships with stakeholders at different levels, positioning yourself as a trusted advisor and catalyst for their success. Combining your understanding of customer needs, your business and technical aptitude, and deep expertise you will develop about Appian capabilities, you will enable customers to achieve their unique objectives through collaborative engagement with internal and external partners. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement. In this role, you will: • Uncover and shape each customer's business goals, translating them into prioritized, actionable plans and driving execution in close partnership with stakeholders., • Lead customer adoption by empowering clients to become self-sufficient in building, managing, and scaling Appian applications and solutions., • Establish yourself as a strategic partner and trusted advisor by aligning Appian's capabilities to customers' evolving business strategies., • Identify opportunities to expand Appian's footprint and articulate clear, data-backed business value cases for additional investment., • Monitor overall account health, proactively address risks, and remove barriers to successful adoption and long-term growth., • Develop joint roadmaps and success plans that deliver measurable outcomes and sustained impact., • Build deep expertise in Appian's products, implementation methodology, and best practices to guide customers effectively., • Recommend process improvements and technology solutions, including AI, that drive efficiency and business value., • Communicate confidently across technical teams, business stakeholders, and C-level executives., • Bachelor's degree, ideally in a technical field., • 10+ years of combined experience in technology or technical consulting., • Experience with agile and software development., • Proven ability to act as a trusted advisor and drive measurable business value for customers., • Demonstrable understanding of enterprise platforms and systems and how they can be used to solve business problems., • Excellent consulting, communication, and presentation skills with executive and technical audiences., • Strong organization and project management skills with close attention to detail., • 5+ of experience within success management, program management, account management or advisory services., • Experience implementing, configuring, deploying, or testing enterprise technology solutions (SaaS/PaaS)., • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires., • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN] Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Job Description Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role We are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience. Reporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from "Sold" to "Successful." Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it's about architecting a new standard of excellence. This role is 100% remote for US-based candidates. You Are • A Systems Thinker: You don't just fix symptoms; you find the root cause of friction and build a process to kill it for good., • An Inspiring Leader: You know how to take an underperforming team and turn them into a high-output "Special Ops" unit through coaching and radical candor., • Obsessed with Velocity: You hate bottlenecks. You are constantly looking for ways to get customers to their "Aha!" moment faster., • Data-Informed: You speak the language of KPIs. You don't guess; you use CSAT, churn data, and activation rates to guide your decisions. You Will • Audit & Overhaul: Conduct a "root to branch" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version., • Lead the Charge: Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning., • Bridge the Gap: Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation., • Drive Retention: Directly impact company-wide Churn and CSAT scores by ensuring every customer feels "high-touch" care through "high-tech" efficiency., • Report Progress: Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity). You Have • A proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred)., • Experience leading through change—you've successfully navigated a team through a pivot or a process overhaul before., • A deep understanding of the "Customer Success" philosophy and how the first 30/60/90 days dictate the lifetime value of a client. Must Have: • 3+ years in a leadership or management role within Onboarding, Implementation, or Customer Success., • Process Optimization Experience: Evidence of a time you reduced onboarding friction or shortened implementation cycles., • Stakeholder Management: Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience. Nice to Have: • Experience with HubSpot, Jira, or Gainsight (or similar platforms)., • Experience with automotive industry, • Experience in a "Turnaround" environment where you were responsible for fixing a broken department or process. Interview Process 1. Initial Screen (30min) Wonderlic Assessment 2. Hiring Manager Interview (45min), 3. Case Study Presentation (45min) Career Journey Interview (60min) 4. Cross-Collaboration Interview (30min) Direct Report Interview (30min) We Offer • 100% remote work environment, • Medical, Dental and Vision insurance within 30 days, • 100% employer-paid medical insurance, • Equity package, • Flexible PTO with 15 days minimum, • Generous Parental Leave, • FSA and HSA options, • 401(k), • Growth & Wellness Stipend, • WFH Equipment, • Chance to work with the latest technology, • A collaborative, high ownership culture, • Opportunities for development and career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Job Description SUMMARY: Assists Human Resources Manager with various Human Resources administrative functions and performs administrative duties related to the operations of the branch or office. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned by the Human Resources Manager, Regional Vice President or General Manager. • Answers phone and redirects calls in a timely manner., • Manages office by ordering supplies, sorting mail, stocking office materials and greeting all office guests., • Schedules and organizes appointments., • Completes daily office opening and closing procedures including tidiness of the branch kitchen and conference rooms., • Completes monthly reports and sends out monthly birthday cards to field personnel., • Creates and enters new employee personnel information into the HRIS., • Participates in company Quality Assurance initiatives, including record keeping, training and auditing., • Examines employee files to answer inquiries and provides information to authorized persons., • Prepares weekly (ISOT) Initial Security Officer Training Books and Orientation folders for classes., • Corresponds with Marketing Department to provide client and officer updates, awards, birthdays, training schedules (etc) to be included in the Walden Report., • Assists with recordkeeping related to employee information such as personal data, compensation, benefits, tax data, attendance, performance reviews or evaluations, and termination date and reason., • Assists with administering pre-employment tests, drug screens, background checks and uniform ordering., • Assists with updating employee files, documenting personnel actions, and providing information for payroll and other uses., • Assists with verification of employment requests for employees., • Assists with coordinating and scheduling new hires to attend (ISOT) Initial Security Officer Training classes., • Assists with uniform assignments, exchanges, or reimbursements., • Assists with the maintenance of uniform room cleanliness and inventory., • Performs other clerical duties as needed, such as filing, photocopying, and collating. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. The Human Resources Administrator reports to the Human Resources Manager and is subject to supervision from the Human Resources Manager and the General Manager. COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things., • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings., • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity., • Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions., • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against the standard of excellence., • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans., • Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality., • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time., • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan., • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed., • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience., • Ability to read and interpret documents such as safety rules, operating policies, maintenance instructions, and procedure manuals. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. COMPUTER SKILLS To perform this job successfully, the Human Resources Administrator I/Receptionist should possess intermediate skills in Microsoft Office software, including Word, Excel, and Outlook, and should have working knowledge of applicant tracking systems (ATS), Human Resources systems (HRIS), internet programs, and order processing systems. CERTIFICATIONS, LICENSES, REGISTRATIONS Current/valid state driver's license OTHER QUALIFICATIONS Ability to pass a drug screen and criminal background check. Must be able to travel on a limited basis (less than 10%). EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. SKILLS: Ability to calculate figures and amounts with basic addition, subtraction, multiplication, and division with accuracy. PHYSICAL DEMANDS: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, the ability to adjust focus, and the ability to see and distinguish basic colors. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. OTHER TASKS This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #WaldenWay Pay Rate$20—$20 USD We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth. So if you're ready to embark on a meaningful career with one of the nation's most dynamic and fastest growing security companies, apply with Walden Security today.

Job Description At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact. Raleigh is a thriving part of North Carolina’s Research Triangle, consistently ranked among the best cities to live and work. Triangle Town Center serves as a major retail hub, drawing steady year-round customers who appreciate excellent service and brand variety. Raleigh’s growing tech industry, diverse professional community, and vibrant culture provide exceptional opportunities for career growth. Store Manager Step into a leadership role with one of the most established names in fine jewelry. REEDS Jewelers is proud to celebrate 79 years of excellence in 2025 as a family-owned, values-driven brand known for our exceptional customer experience, premium merchandise, and deep-rooted integrity. We’re looking for a dynamic, results-oriented Store Manager to lead a high-performing team and drive the continued success of one of our key locations. This is more than a job, it’s an opportunity to shape a team, champion a client-first culture, and grow a rewarding career in luxury retail. What You’ll Do Sales & Business Leadership • Own store performance, exceeding sales goals and KPIs, • Leverage sales analytics to drive strategy and opportunity, • Lead by example as a selling manager and brand ambassador, • Deliver a seamless, personalized luxury experience to every customer, • Inspire the team to build long-term client relationships through effective clienteling, • Drive special events and creative engagement with clients, • Lead from the floor during peak moments and events, • Recruit, train, and retain top-tier talent, • Coach with consistency and clarity to support team growth and development, • Create a culture of accountability, performance, and celebration, • Ensure flawless execution of daily operations, • Monitor inventory, security, and loss prevention, • Oversee compliance, safety, and store policy adherence, • Maintain back-of-house organization and optimize operational efficiency Our Values We lead through REEDS’ core principles: • Integrity – Do what’s right, always, • Performance Excellence – Drive results and growth, • Stewardship – Build trust at every turn, • Professionalism – Lead with confidence and consistency, • Entrepreneurial Spirit – Think boldly, act decisively, • Team Orientation – Support, uplift, and collaborate Required Qualifications • 3+ years of leadership experience in luxury, specialty, or jewelry retail, • Proven track record of meeting/exceeding sales goals, • Strong leadership presence and talent development capabilities, • Proficient in POS systems, Microsoft Office, and digital commerce tools, • Availability to work a flexible schedule, including nights, weekends, and holidays, • High School Diploma or Equivalent, • Ability to stand for long periods of time and carry up to 30 lbs., • Legal authorization to work in the U.S. Preferred Qualifications • GIA coursework or certification REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC—a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast’s most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience—bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024–2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are seeking a Timepiece Manager to join our store leadership team. This role is ideal for a dynamic and passionate retail professional who thrives in a fast-paced luxury environment and is eager to lead sales performance and product knowledge efforts for our fashion and timepiece categories. Key Responsibilities Client Experience & Sales Leadership • Set the tone for a luxury retail experience by delivering personalized, consultative service and inspiring the team to do the same., • Consistently exceed individual and store sales goals across fine timepieces and fashion jewelry categories., • Lead with a hospitality mindset—anticipate client needs, maintain meaningful follow-up, and utilize clienteling tools to build lasting relationships., • Create a refined and welcoming atmosphere that reflects the prestige of our brand and the elegance of our product offering., • Ensure seamless client flow and a tailored experience by aligning the right associate with the right guest moment. Luxury Product Expertise & Team Development • Serve as the store’s authority on high-end fashion jewelry and timepieces, offering a deep understanding of materials, design, and brand heritage., • Coach and develop the team on product storytelling, craftsmanship details, and positioning each piece as part of a client’s personal narrative., • Execute product launches, visual displays, and trunk shows with precision and a sense of luxury., • Partner with our prestigious brand vendors to ensure the team is educated, engaged, and aligned with the elevated expectations of our clientele., • Analyze sales data to identify opportunities and implement strategic training that elevates both performance and the guest experience. Leadership & Boutique Operations • Collaborate with store leadership to support talent development, team scheduling, and operational planning., • Act as the leader on the floor when the Store Manager or Assistant Manager is unavailable, ensuring excellence across all touchpoints., • Handle client feedback and escalations with grace and professionalism, always preserving the reputation of our store and brand., • Contribute to a store culture defined by trust, refinement, and shared accountability to our legacy and luxury standards. This leader must embody REEDS' core values: • Integrity – We live ethically and honestly in every moment and interaction., • Performance Excellence – We pursue success relentlessly and learn from every experience., • Stewardship – We honor the trust placed in us by our associates, clients, and communities., • Professionalism – We attract and grow exceptional talent through development and self-leadership., • Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action., • Team Orientation – We thrive through collaboration, shared goals, and mutual respect. Qualifications • Previous experience in luxury retail is required; a background in fine jewelry or timepieces is strongly preferred., • Genuine passion for delivering elevated, personalized service in a boutique-style environment., • Exceptional communication skills with the ability to inspire both clients and team members., • Confident, self-motivated, and solutions-oriented—able to take initiative and adapt in a dynamic, high-end retail setting., • Meticulous attention to detail and a strong sense of presentation, both in service and store standards., • Comfortable using modern clienteling tools, CRM platforms, and digital reporting to drive performance and deepen client relationships., • Ideally, 6+ months of experience in a leadership or key-holder role within a premium or luxury retail environment., • Must be legally eligible to work in the U.S. REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Job Description A New Landmark Store. A Timeless Career Opportunity. At REEDS Jewelers, we believe that every milestone deserves to be celebrated, and every moment honored with meaning. As we approach our 79th anniversary, we are proud to open our newest luxury retail destination at Fenton in Cary, NC—a premier, walkable urban village blending luxury retail, chef-driven dining, upscale living, and entertainment in one of the Southeast’s most dynamic markets. Fenton is a mixed-use development designed to elevate the retail experience—bringing together national brands, local favorites, and modern amenities just minutes from downtown Raleigh and Research Triangle Park. This location will feature top luxury brands and offers immense opportunity for sales success within a growing and vibrant community. The Raleigh-Durham area was ranked among the Top 10 Best Places to Live by U.S. News & World Report (2024–2025) and is one of the fastest-growing cities in the Southeast. This market presents unparalleled potential for both personal and professional growth. As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing. We are currently seeking a Assistant Store Manager to lead this exciting new chapter. This individual will play a pivotal role in shaping the client experience, building a high-performing team, and championing REEDS’ commitment to quality and service. Overview We are seeking a results-driven, client-centric Assistant Store Manager to support the Store Manager in leading a high-performing team. This role plays a key part in driving sales, developing team talent, and ensuring operational excellence while embodying REEDS’ values of Integrity and Performance Excellence. The Assistant Store Manager serves as an inspiring leader on the sales floor, acting as a mentor and coach while ensuring a seamless client experience and the successful day-to-day operation of the store. This leader must embody REEDS' core values: • Integrity – We live ethically and honestly in every moment and interaction., • Performance Excellence – We pursue success relentlessly and learn from every experience., • Stewardship – We honor the trust placed in us by our associates, clients, and communities., • Professionalism – We attract and grow exceptional talent through development and self-leadership., • Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action., • Team Orientation – We thrive through collaboration, shared goals, and mutual respect., • Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun. Key Responsibilities Sales Leadership • Partner with the Store Manager to exceed store sales goals and KPIs through effective leadership and coaching., • Demonstrate strong sales presence on the floor, fostering deep client relationships and personally contributing to revenue goals., • Drive business growth by leveraging key product categories and promotional strategies., • Support the execution of client development initiatives to cultivate both new and loyal REEDS customers. Client Experience • Uphold REEDS’ standard of exceptional service at every client touchpoint., • Coach and inspire team members to create unforgettable, personalized shopping experiences., • Be a consistent presence on the sales floor to support, troubleshoot, and celebrate team success., • Use client feedback to improve service strategies and store experiences. Team Development • Help attract and retain top-tier talent that reflects the REEDS brand., • Foster a positive, goal-oriented culture by mentoring team members and providing regular coaching and feedback., • Champion ongoing development by encouraging participation in company training programs and performance initiatives., • Partner in managing performance, recognition, and professional growth within the team. Operational Excellence • Ensure smooth, efficient daily operations and uphold all company policies and standards., • Maintain an organized and effective back-of-house that supports store success., • Identify opportunities for efficiency and process improvements across all operational functions., • Support loss prevention, inventory control, and compliance efforts. Requirements Required Qualifications • Minimum 3 years of experience in retail, preferably within luxury, specialty, or jewelry retail., • Proven track record of driving sales results while delivering exceptional customer experiences., • Strong leadership presence with the ability to inspire, guide, and develop a team., • Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms., • Availability to work a flexible schedule including evenings, weekends, and holidays., • High School Diploma/Equivalent, • Must be legally eligible to work in the U.S., • Previous coursework or certification from the Gemological Institute of America (GIA). Our sales team earns an hourly base pay rate and monthly commission. REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

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