Customer success jobs in New York, NY - Page 3Create job alerts

Enterprise Customer Success Manager (Enterprise CSM). As an Enterprise CSM, you will be the primary partner and advocate for a set of customers, your book of business, working towards maximizing the value of Memfault's platform. Build and maintain strong relationships with enterprise customers, a...

As Director, Revenue Operations, you will lead Zip's revenue operations function, driving alignment across sales, marketing, and customer success to enable predictable and scalable growth. This role offers the opportunity to shape the strategic vision for RevOps, optimize processes, and mentor a ...

Customer Success Technology: Utilizing customer success management platforms and tools to streamline processes and improve efficiency. You are customer-centric at your core and are a champion for customers; are passionate about understanding your customers' organizations, business priorities, and...

Dir of Customer Success managing and scaling customer success teams. Head of Customer Success & Growth. The ideal candidate will be passionate about driving customer satisfaction and retention and will have a proven track record of scaling customer success teams in a fast-paced environment.

Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line. Contribute reusable assets to the Sales Engineering team and the company at-large. Collaborate closely with Product Marketing, Produc...

Support incoming and current brands by identifying trends across their call data, and work closely alongside our CSMs to suggest improvements to optimize the call experience for our customers. Data Analysis: Analyze client call metrics for Sales and Customer Success to identify optimization withi...

We’re looking to bring on an experienced Customer Success Manager to round out hiring for our founding team. We’re looking for our first customer success/account manager hire. Build materials and workflows to help customers maximize value.

Years as a Customer Success Manager / Account Management. This is a full-time on-site Customer Success Manager role at Embrava in Hudson Yards NYC. The CSM will be responsible for ensuring customers are well supported on a day-to-day basis, building on-going trusted relationships, renewing contra...

Customer Success Managers at Courted are a critical part of everything we do, building deep relationships with our customers and ensuring we understand and prioritize their needs. Hold managed renewals with our largest customers, as well as scaled renewals with smaller customers. Excellent instin...

Expect to own a particular area of our business, collaborate with teammates across Engineering, Sales, and Customer Success, and leverage your analytical toolkit on a daily basis. The particular problem you'll work on when you join depends on both business needs + your particular strengths and in...

Able to lead and organize projects and campaigns relevant to the customer and to the Customer Success organization. Own overall customer relationships and drive engagement and adoption, mine data to effectively measure value, unearth and mitigate risk, and create customer advocacy. Be a trusted a...

Collaborate effectively with cross-functional teams, including marketing, customer success, and product development, to ensure a seamless customer experience. Minimum of 3-4 years of professional experience in general marketing, brand marketing, account management, project management, customer su...

US-based startup that helps leading consumer brands scale micro-influencer marketing - without the typical complexity.Covergirl, Fenty, and Fever-Tree, their platform uses smart matchmaking, fulfillment tech, and guaranteed content delivery to drive real results.They recently raised $5M in seed f...

As the Founding Customer Success Manager, you'll play a critical role in setting up customer success & support functions at Rogo. Skilled in owning and managing customer relationships, including upsell and renewal conversations to maximize customer value. Serve as the primary contact for clients ...

We are looking for a new Customer Success Manager who understands our customer business objectives and acts as a trusted advisor to our clients. You'll work closely with our customers to drive adoption, retention, and growth-building lasting partnerships while helping shape how we do Customer Suc...

We are seeking a skilled and experienced Technical Partner Manager to join our dynamic team and contribute to our continued success. You will be responsible for growing current revenue alongside the Sales and Media Buying teams by communicating and working with clients to identify and meet their ...

The Sales Manager is responsible for driving revenue growth across key markets, with accountability for maintaining the existing revenue base and developing new business across the US. Collaborate closely with marketing, product, and customer success teams to align sales efforts with overall busi...

As one of the first members of Middesk's Account Management team, you will own and nurture long-term relationships with our earliest and highest-potential customers. Account Management, Customer Success, or a related customer-facing role.

We're looking for a dynamic manager to drive the continued success of our growing Climate Solutions (CSol) team in North America. Collaborate closely with Product leadership to align solutions with customer needs and with AE managers on account strategy, planning, and forecasting. A track record ...

In this role, you will lead a team of 5-7 high-performing Account Executives (AEs) dedicated to driving revenue growth and acquiring new customers within Brex's Upmarket segment (250 - 1000 employees). Partner with Marketing, Product, and Customer Success to develop and execute sales strategies t...

The VP of Revenue Operations will work closely with sales, marketing, finance, and customer success to drive business initiatives, customer satisfaction and revenue growth and report directly to the divisional Chief Revenue Officer. A minimum of 15 years of experience in revenue operations, sales...

The Enterprise Customer Success team at Trustpilot is the central touchpoint for our key accounts, orchestrating the post-sales customer lifecycle in partnership with Sales, Onboarding and Support. The Enterprise CSM manages the customer relationship, coordinates internally within Trustpilot, dri...

Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result....

Wall Street Prep (WSP) is the leading provider of financial services training solutions to the world's top investment banks, private equity firms, and Fortune 500 companies.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.At Airtable, we are passionate about how our produ...

Customer Success Manager | Convert & Retain Customers. Develop scalable customer success processes. Customer Success, Account Management, or Sales.

As a Customer Success Manager (CSM) on Tennr's Customer Experience team, your goal is to create. Collaborate with Engagement Managers, Solutions Architects and Sales to strategize on account plans and ensure the Customer is deliriously happy with their experience at Tennr. You have 3+ years of di...

We're seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria's Customer Data and Experience Platform to deliver amazing experiences for their customers. You'll play a pivotal role in delivering valu...

Master the onboarding process, guiding customers through training and adoption while ensuring their success and satisfaction at every step. Foster knowledge sharing and community building among customers by organizing webinars, events, or case studies to strengthen the customer network. We are lo...

Wunderkind is looking for a self-starting and dynamic Customer Success Manager to drive customer satisfaction with a focus on client management and efficiency. The Customer Success Manager role on our Publishers team involves a consultative and holistic approach to both digital marketing and clie...

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

SimCorp US is looking for an experienced Principal/Senior Principal Customer Success Manager to join its growing Customer Success Team. Principal/Senior Principal Customer Success Managers are responsible for retaining and developing product adoption with existing customers. Management: Oversee a...

As a Senior Customer Success Manager (CSM) at Amperity, you will play a critical role in guiding our customers through the entire lifecycle of their engagement with us. A great customer success manager has a deep understanding of customer adoption and usage and pushes the customer and the Amperit...

Senior Customer Success Manager - Biddable/Programmatic - NYC. One of our clients is looking for a highly motivated and experienced Customer Success Manager (5-7 years of experience) to join their growing team. In this role, you will manage large, strategic customer accounts while leveraging a de...

As (Senior) Customer Success / Account Manager (d/f/m) you will. Having been in business only since 2018, we secured funding from top-tier Venture Capital funds and have grown our customer base to over 800 customers in 40 countries. SaaS Customer Success, Event ticketing/management industry exper...

We are seeking a detail-oriented and proactive Product Operations Specialist to support the execution of operational tasks related to product rollouts, client feedback management, and new product configurations. This role will work closely with Product, Engineering, and Customer Success teams to ...

Drive account activation and success far and wide, such that every customer is genuinely impressed by how much value we bring to their business.

We are looking for a proactive, strategic, and autonomous Product Marketing Manager to join our growing team. You will collaborate closely with teams across Product, Sales, Customer Success, Strategy, and Marketing to launch new products and features, differentiate Fabric in a competitive market,...

As our Customer Service Lead, you will be the champion for our customers, ensuring they have a positive and successful experience with our product. You have an extensive background (5+ year) in customer success or customer service roles, giving you deep insight into what exceptional support looks...

The Wholesale Sales Assistant is responsible to support the day-to-day activities of the Salesman, to address customer requests, and to oversee order flow through the system. Assist in creating sales material for sales preparation and success. Ability to provide personal assistant support sales m...

Your role? To fight financial fraud by driving sales success through your consultative approach, backed by a proven track record of direct sales achievements. Develop and execute a strategic sales plan that expands our customer base and extends our reach in the financial vertical and achieves sal...

By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole. Vortexa was founded to solve th...

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You will work with our customer C-Suite and executive teams, as w...

We are looking for a strong Senior Product Marketing Manager to build out and own the go-to-market strategy and execution for all Kira products. Collaborate closely with cross-functional teams, including Product, Design, Engineering, and Customer Success, to ensure successful product launches wit...

We are seeking a Customer Solutions Architect to partner with our sales and customer success teams. As a Customer Solutions Architect at nOps. Leveraging your extensive experience on AWS, you will collaborate with cross-functional teams to architect and implement scalable, cost-efficient, and hig...

In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to th...

Salesforce and other sales tools. Collaborate cross-functionally with Marketing, Product, Pre-Sales, Customer Success, and other key departments to enhance sales strategies. The Vice President (VP) - Sales will oversee the strategic account management team to drive new business from large, US-bas...

As a Senior Customer Success Manager, you will serve as the primary point of contact for our clients and as the voice of the client to our internal teams. Customer Success Managers will work with cross-functional teams including Sales, Support, Product, Implementation and Data, to accelerate usag...