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**Job Description:** - Manage a pipeline of leads and develop relationships with potential clients, answer questions from potential clients - Heavy outbound prospecting to company and self-generated inquiries - Handle inbound & outbound calls to and from current and potential customers - Conduct telephone and in-person interviews with prospective clients - Meet with clients of a diverse population and provide factual and correct information on all company services - Provide campus tours to prospective clients - Manage the CRM system for tracking applicants - Arrange sales of services that the company provides - Advise prospective customers on services that best fit their current interests and skill levels - Assist new customers with the application process - Check all documents and applicant files for completion and accuracy - Comply with all policies and procedures as detailed in the Department’s Policies and Procedures **Requirements:** - Have a high level of account management skills - Excellent interpersonal skills - Excellent phone skills (positive attitude, clarity and strong diction, empathy and sincerity, active listening) - Strong work ethic - Professional and friendly attitude - At least HS diploma, but at least 2 year college is a plus **Helpful Skills:** - Previous customer service experience - Previous experience closing sales with potential clients/customers Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: - Dental insurance - Health insurance - Paid time off Compensation Package: Bonus opportunities Schedule: Monday to Friday Experience: Direct sales or Membership Sales: 1 year (Required) Work Location: In person

- Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. - Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data. - Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. - Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties. - Assists with resident retention. Provides on going customer service to residents after moving in. Process work order requests, package collection, assists with day to day operations of the property and resident satisfaction This position requires a High School Diploma/GED. - An additional that is preferred for the position include : Associate Degree in Customer Service/Hospitality. - 1-2 years of required experience in Leasing or Sales. - This position may require a valid driver's license depending on the needs of the property. - Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service. - A preferred skill for this position include : One-Site. - This position requires up to 10%

Job description Overview We are seeking a motivated and dynamic and EXPERIENCED Door to Door Sales Representative to join our team. In this role, you will be responsible for promoting and selling our products directly to customers in their homes. This position requires excellent communication skills, a strong ability to negotiate, and a passion for customer service. If you thrive in a fast-paced environment and enjoy interacting with people, this is the perfect opportunity for you. Responsibilities Conduct door-to-door sales visits to potential customers, effectively presenting our products and services. Build and maintain strong relationships with clients through exceptional customer service. Utilize technical sales skills to understand customer needs and provide tailored solutions. Negotiate terms of sale and close deals effectively while ensuring customer satisfaction. Maintain accurate records of sales activities using Salesforce or similar CRM tools. Provide feedback on customer preferences and market trends to help improve product offerings. Participate in training sessions to enhance product knowledge and sales techniques. Collaborate with team members to achieve overall sales targets and objectives. Requirements Proven experience in sales, preferably in technical or technology sales environments. Strong customer service skills with the ability to communicate effectively in English. Familiarity with Salesforce or similar CRM software is a plus. Excellent negotiation skills with a persuasive approach to selling. Ability to work independently as well as part of a team. Previous experience in telemarketing or direct sales is advantageous. A positive attitude, resilience, and a willingness to learn are essential for success in this role. Job Type: Full-time Pay: $78,253.00 - $92,312.00 per year Supplemental Pay: Commission pay Performance bonus Experience: Door-to-door: 1 year (Required) B2B sales: 1 year (Required) Work Location: Remote

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

R & R PROPERTY PRESERVATION LLC. is a regional property preservation company representing multiple reputed nationals and REO companies. We maintain an excellent reputation with our clients, having been in the business for five years. As part of our ongoing efforts to expand, we are now recruiting for New York, NY first-rate offers and packages for all new contractors within New York, NY and the 150-mile vicinity. We are currently offering - - Completion Bonus for all types of work orders - Early payments based on the scope of work - Weekly payments - The opportunity to work for the REO properties - The opportunity to grow our business Payments Policy: As part of our commitment to transparency and standardization, R & R PROPERTY PRESERVATION LLC ensures our contractors get paid weekly and on time with the exact number of work order calculations and amount. Furthermore, we offer competitive prices that are better than any other company on the market. In addition, we provide direct customer service for any payment questions or concerns. Additional bonuses and rewards: - Weekly, Quarterly, Semi & Annual bonuses based on the number of work orders and excellent services. - State and nationwide recognition for exceptional services - Increase work volume and prices with the company’s annual growth Property preservation & maintenance work may include but is not limited to: Inspections Winterization Lock Changes Debris Removal Lawn Maintenance Snow Removal Janitorial Services Board-Ups Bidding Completing Minor and Major Repairs Electronic completion and Submission of documentation Taking clear pictures. Job Types: Work independently on your own time, can work full time, & Work with other companies too Salary: $500.00 - $4,000.00 per week Experience: General Contractor/Maintenance Person/Handymen: 1 year (Required) Property Preservation (1 year) Landscape Maintenance

Retail Sale and operation assistant ( Holiday - Immediately hiring Market December - January) New York This position is based at the DOVIANA Herald Square and Bryant Park Winter Holiday Market and requires in-person attendance, part time or full time from 10am to 9pm. About Doviana: Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Operations: Help customers check out Support a memorable and customized customer service experience Organize merchandise and displays Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity of the vendor booth. Help support appointment with influencers Help contribute to social media content Clean and organize the showroom/store Comfortable with technology and learning new forms of POS Facilitate the checkout process through POS

Job Title: Bookstore Manager Department: Events and Visitor Experience Reports to: Senior Manager of Events & Visitor Experience Position Type: Full time Position FLSA Status: Non-Exempt Overtime: Eligible Pay Rate: $20/hour Virtual/Remote or In-Office: On-site effective January 2025 Job Description created/updated on: 11/19/2024 The Center for Jewish History (the Center) is the collaborative home of five in-house Partner organizations – American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research – whose collections comprise over seven linear miles of archival documents in dozens of languages and alphabet systems, over 500,000 volumes of books, over 10 million digital items, and thousands of artworks and objects, all spanning 5,000 years. The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re-ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc. Responsibilities include, but are not limited to: · Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. · Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. · Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. · Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. · Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. · Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. · Supervise and guide the merchandising and visual presentation of products to meet Store standards. · Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. · Work with Store web leadership to support e-commerce activities and online presence. · Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service. · Provide accurate information on artists and products to staff and customers to enhance visitor experience. · Perform additional tasks and support the Visitor Experience team as assigned by management as needed. Qualifications: · High school diploma or equivalent (required). · Previous experience in customer service, retail, or sales management (preferred). · Strong interpersonal and communication skills, with the ability to engage visitors professionally. · Basic computer skills, including experience with point-of-sale systems (preferred). · Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. · Attention to detail and accuracy in maintaining records and transactions. · Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: · Ability to stand for extended periods and perform tasks in both office and public-facing environments. · Comfortable with light lifting (up to 25lbs). · Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Benefits: · Comprehensive Medical, Dental, Vision insurance for employees and families · Mental health support- access to counseling services, and Employee Assistance Program (EAP) · 403b Retirement Plan- including employer matching to help save for retirement · Life and disability insurance · Paid vacation, sick and holiday time (20+ holidays per year) · Inclusive and diverse workplace Center for Jewish History is an Equal Opportunity Employer.

eXacta Global is looking for Directors and Associate Directors to join our growing team of dynamic legal recruiting professionals. eXacta is a great fit for entrepreneurially-minded doers that learn and adapt quickly and have a passion for what they do. We offer a competitive compensation model, fully remote company culture and the opportunity to work on rewarding projects with great people. If this sounds like you, send us your application! eXacta Global is a 100% woman owned legal recruiting boutique which specializes in law firm legal roles and business crossover roles for attorneys —from Biglaw to in-house and everything in between. eXacta covers all major US domestic markets as well as London, Frankfurt, Paris and Lisbon. About You: We are looking for candidates who have a demonstrated track record in legal recruiting from either a law firm, law school or a legal recruiting company. We will also consider highly-credentialed attorneys who are interested in making the transition to legal recruiting. Ideal candidates will have exceptional interpersonal skills, while being confident communicators, in both written and verbal communications. Candidates will have the drive to self-direct their daily work and long-term goals, while actively contributing to company-led initiatives. If you have an active interest in branding and marketing to support creative candidate and business development activities, then our culture will be a great fit for you. About Us: eXacta strives to provide every candidate with the highest level of attorney career counseling, while yielding the most accurate and correct legal placement options possible for the individual candidate. eXacta’s model is simple: treat attorneys and employers with integrity. For attorneys, we add value to the attorney’s career trajectory. For businesses and firms of all sizes in search of the best legal talent, we provide the perfect match. Please note, eXacta does not cold-call attorney candidates, and will not require you to do so, unlike our competitors. We place a high priority on working with only exceptional candidates in order to provide our law firm clients and in-house partners with well-credentialed candidates, tailored specifically to their search. Additionally, as we believe a healthy work/life balance is essential to success, a flexible schedule (unlimited vacation days) with the option to work remotely is the standard package we offer to all of our recruiters. About the Role: As a Director/Associate Director with eXacta Global, you will be responsible for working directly with candidates and clients to help define and reach their goals. Specifically the hired candidate will: Create fulsome strategic lateral recruiting plans, both active and opportunistic, based on current market conditions for the individual and/or group of attorney candidates; subsequently procuring the best lateral opportunities at law firms and/or in-house roles for the candidate(s). Lead new candidate acquisition through eXacta’s proprietary recruiting methods. Additionally, personal outreach, such as networking and meaningful marketing campaigns, may be used in attracting new candidates. Successfully manage candidates with a large degree of detail and thoroughness, including counseling candidates on the current state of the legal recruiting market, resume/deal sheet editing, interview preparation, and providing overall guidance throughout the hiring process. Respectfully and effectively coordinate with law firm and in-house recruiting contacts throughout the course of the hiring process. Respond to all internal and external inquiries in a timely manner and serve as a resource for all recruiting related inquiries from candidates, law firm clients and in-house partners. We hope that you will consider joining us for the upcoming 2025 recruiting season.

ABOUT THE COMPANY Creative Culinary Management Company is a hospitality company based in the heart of the Seaport in New York City. The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. Each of our restaurants offers a unique experience, whether you are looking for a family feast on the cobblestones, intimate dinner on the pier, or host a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests. ABOUT THE OPPORTUNITY The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York’s most historic landmarks. The Tin Building features multiple unique venues: Several full-service restaurants, fast casual, and counter dining outlets as well as 10,000 sf of retail featuring private label products, grab and go, grocery and more. To support this significant operation the Marketplace features a large commissary kitchen and bakery, as well as an exhibition kitchen that will provide media opportunities. POSITION SUMMARY The Retail & QSR Admin will play a crucial role in maintaining the efficiency and accuracy of the Marketplace’s operations. This position involves managing various data entry tasks, supporting order placements, and ensuring seamless communication between departments. The ideal candidate will be detail-oriented, organized, and capable of handling multiple responsibilities in a dynamic environment. ESSENTIAL JOB RESPONSIBILITIES · Updates the inventory database and associated databases (e.g. Point of Sale systems). · Enters all physical invoices, returns and other inventory movements into inventory management software · Takes proactive measures to prevent discrepancies and troubleshoots errors as directed · Assists with inventory cycle counts as determined by the Inventory Control Manager · Update and load items into the scale system and perform regular scale maintenance. · Assist in creating shortcuts in the POS system in collaboration with the IT department to streamline operations. · Generate and manage weekly and monthly reports on waste, labor and sales · Manage order guides and place dry market orders as needed. · Perform other duties as assigned by the Director of Retail to support the overall operations of the Marketplace. KNOWLEDGE, EXPERIENCE AND SKILLS: · High school diploma or equivalent; Associate degree preferred. · Proficient in Microsoft Office Suite, especially Excel. · Excellent organizational and time management skills. · Ability to work efficiently and with precision, especially with numbers. · Strong communication skills to ensure accurate inventory reporting. · Experience in a retail or food service environment is a plus. · Excellent communication, interpersonal, and problem-solving skills. · Passion for high-quality food products and a commitment to the Tin Building experience. · Bachelor’s degree preferred. PHYSICAL REQUIREMENTS: · Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. · Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards · Must be able to lift and carry up to 50 lbs. · Ability to stand for prolong periods of time. · Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the store. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. · Climbing steps regularly. The base pay range for this position is between $23 - $25 per hour. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Creative Culinary Management is an equal opportunity employer.

Accountant Tax Preparer We are currently seeking an experienced CPA Tax Preparer or CPA Candidate to join our team in our New York, NY 10017 location. About Us: S&E Azriliant, PC., believes in the value of relationships. We view every client relationship like a partnership, and truly believe that our success is a result of the client’s success. We are committed to providing close, personal attention to our clients. We take pride in giving clients the assurance that the personal assistance they receive comes from years of advanced training, technical experience and financial acumen. Job Summary: The Tax Preparer should be well versed in preparation of income tax returns with a focus on moderate to complex corporate, partnership and individual tax returns and sales tax returns. Preparer to work closely with and reporting to our senior CPA tax preparer and the Managing Attorney. Supports company’s tax return operations by maintaining management of the day-to-day tax return activities for various corporate and individual clients. The position has other responsibilities as directed by the Managing Attorney. Job Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned Prepare moderate to complex tax returns (federal/state), multi-state and multi-source income. Prepare forecast and reconciliation of tax returns. QuickBooks for general ledger work and Tax write ups Review and analyze tax files in order to compile and organize client tax data in preparation for tax return processing. Draft responses to notices from tax authorities Tax Audits Maintain tax calendar Communicate with client to obtain documentation in preparation for tax return processing. Field phone calls from clients and address questions on the necessary documentation for tax return filings. Job Requirements Education and Experience: Bachelor's Degree in Accounting, Finance or related field Licensed NY CPA or candidate 2-3+ years in qualified Accounting/tax prep firm/prepare moderate to complex corporate, partnership and individual returns We are willing to train candidates who have a demonstrated acumen for accounting and income tax preparation. The candidate will work closely with our Senior CPA tax preparer to gain the needed two years of experience for licensing requirements. Required Abilities and Skills: Excellent verbal and written communications skills Detailed oriented with strong organizational skills Problem-solving and critical-thinking skills Demonstrate competence with CCH ProSystems fx (and its client portal) and QuickBooks Pro Fluent in English, both oral and written Excellent judgment, able to prioritize workload, and manage multiple projects and deadlines Proficiency in Microsoft Office Applications including Excel, PowerPoint, and Word Compensation and Benefits: Competitive market-based salary, commensurate with experience and education Comprehensive benefits package available To Apply: Please submit your cover letter, salary expectations, and resume via the ‘Apply Now’ button! We are an Equal Opportunity Employer! Please no phone calls or agency submissions! Keywords: Certified Public Accountant (CPA), Cost Accountant, Financial Reporting Accountant, General Accountant, Staff Accountant, Accountant, Taxation, Auditor, Auditing, Revenue Tax, Internal Auditor

We are looking for a prudent Property Manager to be responsible for the direct management oversight of assigned commercial/residential properties. The goal is to maximize asset value, customer satisfaction and revenue. Responsibilities Manage all aspects of assigned properties Design business plans for assigned properties that suit customers’ needs Inspect and arrange maintenance to meet standards Maintain a positive, productive relationship with tenants Negotiate lease/contracts with contractors in a timely and reliable manner Advertise and market vacant spaces to attract tenants Collect receivable accounts and handle operating expenses Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends Oversee properties’ personnel and assess its performance Accomplish financial goals and report periodically on financial performance Source and build relationships with prospective clients to expand business opportunities Update job and market knowledge Requirements and skills Requirements and skills Proven work experience as Property Manager Fully understanding property management and its financial aspects In depth knowledge of all rules and regulations surrounding property management Competency in MS Office and relevant databases and software Customer focus and bottom line orientation Interpersonal savvy with strong communication and presentation skills

MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person