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POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"

Cleaner/Trabajador de Limpieza for Hiring Job Summary: We are seeking a diligent and reliable Cleaning Laborer to join our team. The ideal candidate will have a strong work ethic, attention to detail, and a commitment to maintaining cleanliness and hygiene standards. This role involves performing a variety of cleaning tasks to ensure that our facilities are sanitary and presentable. Key Responsibilities: Perform routine cleaning tasks including sweeping, mopping, dusting, and vacuuming floors. Clean and sanitize restrooms, including toilets, sinks, and mirrors. Empty trash receptacles and dispose of waste according to company procedures. Wash windows, glass surfaces, and walls as needed. Replenish supplies such as soap, paper towels, and toilet paper. Maintain cleaning equipment and report any issues or malfunctions. Follow established cleaning protocols and safety guidelines. Assist with special cleaning projects and tasks as directed by supervisors. Ensure that all cleaning supplies and equipment are used properly and stored securely. Report any maintenance issues or hazards to the appropriate personnel. Qualifications: Previous cleaning experience is preferred but not required. Ability to work independently and follow instructions. Strong attention to detail and a commitment to quality. Physical stamina and the ability to lift and move heavy objects. Good communication skills and a professional attitude. Familiarity with cleaning chemicals and equipment is a plus. Reliable and punctual with a strong work ethic. Work Environment: This position may involve working in various settings, including offices, commercial spaces, or residential areas. The job may require standing, bending, lifting, and performing repetitive tasks. Resumen del Puesto: Estamos buscando un Trabajador de Limpieza diligente y confiable para unirse a nuestro equipo. El candidato ideal tendrá una fuerte ética de trabajo, atención al detalle y un compromiso con los estándares de limpieza e higiene. Este rol implica realizar una variedad de tareas de limpieza para asegurar que nuestras instalaciones estén sanitarias y presentables. Responsabilidades Clave: Realizar tareas de limpieza rutinarias, incluyendo barrer, trapear, desempolvar y aspirar los pisos. Limpiar y desinfectar los baños, incluyendo inodoros, lavabos y espejos. Vaciar los recipientes de basura y desechar los residuos de acuerdo con los procedimientos de la empresa. Limpiar ventanas, superficies de vidrio y paredes según sea necesario. Reponer suministros como jabón, toallas de papel y papel higiénico. Mantener el equipo de limpieza y reportar cualquier problema o mal funcionamiento. Seguir los protocolos de limpieza y las pautas de seguridad establecidas. Ayudar con proyectos y tareas especiales de limpieza según lo indique el supervisor. Asegurar que todos los suministros y equipos de limpieza se utilicen correctamente y se almacenen de manera segura. Reportar cualquier problema de mantenimiento o peligro al personal adecuado. Calificaciones: Se prefiere experiencia previa en limpieza, pero no es obligatoria. Capacidad para trabajar de manera independiente y seguir instrucciones. Gran atención al detalle y compromiso con la calidad. Resistencia física y capacidad para levantar y mover objetos pesados. Buenas habilidades de comunicación y actitud profesional. Familiaridad con productos químicos y equipos de limpieza es una ventaja. Confiable y puntual con una fuerte ética de trabajo. Ambiente de Trabajo: Este puesto puede implicar trabajar en diversos entornos, incluyendo oficinas, espacios comerciales o áreas residenciales. El trabajo puede requerir estar de pie, inclinarse, levantar y realizar tareas repetitivas.

At RP SOUTH STAR, we are committed to providing excellent service to our diverse clientele. We are seeking a Bilingual Front Desk Receptionist fluent in both English and Spanish to join our team. The ideal candidate will create a welcoming environment for all visitors and ensure smooth communication across language barriers. Job Summary: The Bilingual Front Desk Receptionist will be the first point of contact for our clients and visitors, providing exceptional customer service in both English and Spanish. Responsibilities include greeting visitors, managing phone calls, handling administrative tasks, and ensuring a positive experience for all who enter our office. Key Responsibilities: Greet and welcome visitors in both English and Spanish as soon as they arrive at the office. Direct visitors to the appropriate person and office, ensuring effective communication in their preferred language. Answer, screen, and forward incoming phone calls in English and Spanish. Provide basic and accurate information in person and via phone/email in both languages. Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures). Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Order front office supplies and keep an inventory of stock. Update calendars and schedule meetings. Assist with translations of documents and communications as needed. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. Qualifications: Proven work experience as a Receptionist, Front Office Representative, or similar role. Fluent in both English and Spanish (written and spoken). Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g., fax machines and printers). Professional attitude and appearance. Solid written and verbal communication skills in both English and Spanish. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Strong customer service attitude. Benefits: Competitive salary. Opportunities for professional development.

Mega Building Supply is searching for dedicated Sales Associates to join our paint and hardware departments. If you have a passion for the hardware industry, enjoy helping customers find the right solutions, and thrive in a collaborative environment, we encourage you to apply. Key Requirements: Product Expertise: Knowledge and experience in all aspects of hardware and/or paint is essential. Customer-Focused: Capable of communicating professionally with customers and team members, providing prompt, friendly, and attentive customer service. Tech-Savvy: Proficient in the use of technology, including computers, cash registers, and phones. Adaptability: Willingness to learn all areas of the store and assist in training others. Attendance: A consistent and punctual attendance record is required. Flexible Availability: Must have flexible availability, including evenings, weekends, and holidays. Training: All employees will be required to complete orientation and training. Key Responsibilities: Customer Engagement: Greet and assist customers warmly, providing expert guidance on paint and hardware selections. In-Store Services: Offer a range of in-store services, including paint mixing, key cutting, and lumber assistance. Product Recommendations: Make informed product recommendations based on customers' needs. Equipment Operation: Utilize equipment for key cutting and paint mixing efficiently. Store Maintenance: Contribute to the upkeep of the store and aisles to ensure a clean and organized shopping environment. Team Collaboration: Assist all personnel in their job functions, fostering a collaborative work environment. Inventory Management: Play a vital role in maintaining accurate inventory levels throughout the store. Continuous Learning: Participate in product and job knowledge training to stay up-to-date with the latest offerings. Adaptability: Be prepared to perform any other duties as assigned by store management. Join our team at the Mega Building Supply where your expertise and dedication to outstanding customer service will make a significant impact. Apply today to be part of our dynamic and customer-focused environment. Company Description At Mega Building Supply we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. We enable our customers’ success by consistently delivering what they need, where and when they need it. Mega Building Supply, is a leading retail and wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries in New York We offer customers a vast assortment of over 100,000 MRO, full-line janitorial and OS&E products from high-quality, national and private brands, all at competitive prices. Combined with our industry-leading services and solutions – including localized jobsite delivery, renovation programs, direct-ship options and innovative digital tools and capabilities, as well as dedicated sales and customer care teams – you can see why our customers continue to trust Mega Building Supply as their supplier of choice for serving their communities where people live, learn, work and play. OUR PEOPLE One Mega Building Supply greatest assets and differentiators is our people. As a company, we believe in hiring only the best-of-the-best talent, those who will go above and beyond to solve our customers’ toughest problems efficiently and effectively. Why Work Here? Awesome company! Great Room For Growth! At Mega Building Supply we believe that our core purpose is to improve our associates’ lives and equip them with the tools needed to provide exceptional customer experiences every day. We enable our customers’ success by consistently delivering what they need, where and when they need it. Mega Building Supply, is a leading retail and wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries in New York We offer customers a vast assortment of over 100,000 MRO, full-line janitorial and OS&E products from high-quality, national and private brands, all at competitive prices. Combined with our industry-leading services and solutions – including localized jobsite delivery, renovation programs, direct-ship options and innovative digital tools and capabilities, as well as dedicated sales and customer care teams – you can see why our customers continue to trust Mega Building Supply as their supplier of choice for serving their communities where people live, learn, work and play. OUR PEOPLE One Mega Building Supply greatest assets and differentiators is our people. As a company, we believe in hiring only the best-of-the-best talent, those who will go above and beyond to solve our customers’ toughest problems efficiently and effectively.

The Herbal Care is a premier upscale cannabis dispensary/art gallery located on the Upper East Side of New York City. We are dedicated to providing our customers with high-quality cannabis products in a safe and welcoming environment. Our mission is to educate and empower our community about the benefits of cannabis while ensuring compliance with all state and local regulations. Position Summary: Qualifications •Ability to understand all manufacturing steps and critical control points •Experienced in auditing processes within a manufacturing environment •Ability to supervise up to 5 direct reports •Previous supervisory experience •Ability to lift up to 50 lb •An analytical mind with strong math skills •Strong verbal and communication skills- •Strong work ethic and able to own processes/systems, functions independently •Ability to work in a cross-functional team environment •Experienced in ERP and specifically Warehouse Mgmt or other Inventory Control software systems •Knowledge of Microsoft Office Suite with strong abilities within Excel •2 years’ supply chain and inventory management experience required Cannabis management a plus Knowledgable with Dutchie or Blaze POS Responsibilities: •The Inventory Manager is responsible for ensuring all receiving, delivery/transport, counting, and inventory management systems or processes that are compliant and follow the New York State regulations •The Inventory Manager will report directly to the General Manager's •The individual is also responsible for the implementation of the company’s policies and operating procedures on inventory controls •The Inventory Manager will ultimately be responsible for all inventory and delivery functions related to cannabis oil, cannabis infused products, excipients, containers, packaging, and other controlled inputs throughout the production cycle •The Inventory Manager tasks involve inventory accuracy, recording, and compliance in all phases of the production cycle as well as managing the inbound and outbound teams and all materials received and transferred •Manage a team (receiving, pick and pack, delivery) and prioritize goals to meet department and facility KPI’s including pick and pack, warehousing, receiving, delivery, and vault functions •Manage components and consumables for the entire facility (lab, offices, break room) including ingredients, raw materials, and packaging supplies •Support Cannabis production including by-products and waste elimination •Designing and implementing an inventory tracking system for optimized inventory control procedures •Devising ways to optimize inventory control procedures •Coordinate manufacturing requirements to satisfy customer orders for all products produced with consideration to quality, cost, and on time delivery •Maintain control over all facility vaults and storage areas •Control warehouse access and monitor all warehouse transactions •Log receipts and documentation to ensure accurate inventory accounts •Documentation of daily deliveries and shipments to update inventory and match up for invoicing •Participate in assessing the company’s inventory internal controls to identify deficiencies and develop corrective action plans for continuous improvement •Prepare and set audit schedules in alignment with the production and cultivation plans •Assist in performing audits/cycle counts daily or weekly as needed •Follow written audit programs and physical inventory to ensure integrity of company records •Ensuring all audits and cycle counts are carried out in accordance to SOP’s and records are up to date and accurate •Resolving inventory discrepancies within Dutchie and work with the General Managers as needed •Perform system adjustments as required and analyze for root cause •Initiate subsequent corrective action •Analyze data to anticipate future needs •Work with the General Manager's to help ensure inventory levels and demand plan are accurate and met •Ensuring inventory levels at dispensaries are appropriate by working with Dispensary General Managers as required •Work cross-functionally with all departments including Finance, Cultivation, Production, the Lab, Facilities and Supply Chain •Create weekly and monthly high-level reports for upper management •Escalating any production or inventory concerns to site leadership Physical Requirements: Work may require prolonged sitting/standing, some bending, stooping, and stretching. cash register, credit card machine, photocopier, telephone, calculator, and other office equipment. . It requires lifting to 50 pounds occasionally. *Available weekends a must*

Qualifications Must be willing to work at least Mondays, Fridays, and Saturdays Excellent communication skills, hardworking, a friendly personality and a fast learner​​​​​​​ Being a former patient at our office is a super plus!​​​​​​​ Job description We are seeking a Monday, Friday, and Saturday general office assistant at our Flushing, Queens location. This is a part-time position that, with the right mindset, can evolve into a fulfilling career in the dental field! No prior experience in a dental/orthodontic office? No problem! Our tailor-made internal training guide is at your disposal. We're ready to mold the perfect candidate who meets our requirements and is eager to dive into learning! Responsibilities and Duties • Greeting patients and scheduling appointments • Answering phone calls and emails • Collecting payments and discussing fees • Dental insurance verification • Miscellaneous administrative tasks • Sterilizing orthodontic tools and instruments • Maintaining dental laboratory supplies to support operations • Taking diagnostic records - includes x-rays, photos, and intra-oral scans • Transcribing appointment details/treatment notes while doctor is discussing with the patient • Coordinating treatment one-on-one with the patient and/or their guardian Requirements • Must be willing to work at least Mondays, Fridays, and Saturdays • Must be fluent in English, bilingual in Chinese (Cantonese and/or Mandarin) is preferred • Excellent communication skills, hardworking, a friendly personality and a fast learner​​​​​​​ • Being a former patient at our office is a super plus!​​​​​​​ Compensation and Benefits • $16 - $20 per hour based on experience • Paid lunch hour and Company-sponsored meals • Paid Time Off About Us Manhattan Bridge Orthodontics has been creating beautiful smiles in Chinatown, Lower Manhattan since 2008. We recently opened our second location in Flushing, Queens. We offer Invisalign, Braces, and several other orthodontic appliances that help straighten teeth. At MBO, we're not just in the business of dentistry; we're in the business of spreading smiles and creating a warm, welcoming atmosphere. Our team is excited to welcome someone who shares our dedication to excellence. We strive to offer a positive work environment that fosters ongoing skill enhancement and long-term growth for our team members. Directions Manhattan Train: B, D to Grand Street; J, M, Z, N, Q, R, 6 to Canal Street; F to East Broadway Bus: M103 to Bowery and Hester Street, M15 to Allen Street and Canal Street Queens Train: 7 to Main Street Bus: Q25 to Main Street and Northern Blvd Job Type: Part-time Pay: $16.00 - $20.00 per hour Expected hours: 16 – 24 per week Benefits: • Employee discount • Paid time off Schedule: • 8 hour shift

Job description We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance • Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). • Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. • Demonstrate business acumen with understanding of business drivers and identified opportunities for growth. • Perform product demonstrations with guests to drive sales and the guest service experience. • Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience. • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. • Maintain prompt, regular attendance. People • Develop guest relationships through consultations and appropriate retail and service recommendations. • Demonstrate high standards of customer service and salon image standards. • Serve all guests, including walk-in guests, in a timely and efficient manner. • Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. • Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. • Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor. • Attend mandatory trainings and meetings to enable continuous professional development. Process • Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards. • Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. • Follow established service protocols to ensure a consistent and exceptional guest experience. • Utilize appropriate booking and clientele systems to book guests for return services and for events. • Communicate any supply needs to the EM, ensuring guest readiness at all times. • Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. • Adhere to the Ulta Beauty dress code. • Protect company assets by following loss prevention best practices and providing exceptional guest service. • Execute other operational tasks as directed. JOB QUALIFICATIONS Education • Cosmetology license Experience • Previous relevant salon experience is preferred. Skills • Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. • Proficiency with use of equipment and chemicals needed to perform technical work • Proficiency to demonstrate, recommend and sell pro hair care and makeup products • Developed communication skills • Ability to work independently and as part of a team • Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS • Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS • Frequent mobility during shift • Continuous lifting and/or moving up to 10 lbs. during shift • Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift • Ability to stand for long periods of time during shift • Continuous and/or frequent coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is the higher of $15.00 - $22.90 / Hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits.