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  • Assistant Manager
    Assistant Manager
    hace 14 días
    $66000 anual
    Jornada completa
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Night Warehouse Associate
    Night Warehouse Associate
    hace 29 días
    Jornada completa
    Constable Hook, Bayonne

    A Night Warehouse Associate is a highly physical role. The purpose of the position is to select and fill orders, prepare pallets and load trucks in preparation for morning deliveries. This position also helps maintain an organized and efficient warehouse to achieve accuracy and ensure success for our operational team. Duties And Responsibilities Assist shipping and receiving by unloading trucks and checking-in merchandise Prepare orders by processing requests and supply orders; pulling materials; packing boxes and placing orders in delivery area Sort and place materials or items on racks, shelves or in bins according to organizational standards Handle all products with care to avoid damages and loss Open bales, crates and other containers using a box cutter. Use pump pallet jacks, electric pallet jacks, sit-down hi-lo forklift, stand-up hi-lo forklift and safety ladders to select products from warehouse shelves and prepare pallets Fill out pre and post trip sheets for fork lifts and pallet jacks Maintain inventory controls by collecting stock location orders, printing requests and recording amounts of materials or items received or distributed. May also assist in counting of physical inventory. Prepare parcels for mailing Assist with equipment maintenance, data entry and computer related tasks as needed Take initiative to accomplish open tasks; be proactive and seek additional work when available Safety: Complete safety training session and pass safety training test at time of hire and on an annual basis. Safety: Act in compliance with safety practices and procedures throughout the warehouse. Report any safety concerns to Warehouse Manager. Maintain safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust and mop as needed. Maintain positive work relations; support team work and help coworkers to accomplish team goals Listen and communicate respectfully with employees at all levels within the organization and outside vendors Attendance; Maintain regular attendance and follow call out and time off procedures as outlined in the handbook. Comply with company policies and procedures as outlined in the Employee Handbook The position includes all other responsibilities that may be necessary to fulfill the duties associated with the Night Warehouse team or as may be assigned Required Qualifications Good communication and listening skills. Minimum of 3 years experience. Basic math skills Attention to detail and good organizational skills Time management; Ability to handle multiple demands and work to meet deadlines Dependability; Exhibit a reliable and consistent work ethic Punctuality; arrive on time to work and return on time from breaks Ability to work efficiently in a fast-paced environment Ability to be flexible and to adapt to quickly changing conditions Willingness to learn and take on new responsibilities Preferred Qualifications High School diploma or equivalent Prior work experience in a warehouse setting or as a selector Experience with fork lifts and/or pallet jacks and RF scanners Working conditions The Company will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with the Director of Human Resources should you require an accommodation or have any questions. Work Environment This job operates in a warehouse environment. This role routinely uses equipment such as sit-down and stand-up hi-lo fork lifts, pump and electric pallet jacks, ladders and RF scanner guns. Position Type/Expected Hours of Work This is a full-time position. Days of work are Sunday through Thursday. Hours of work are approximately thirty-five (35) to forty (40) or more hours per week. The night shift starts at approximately 6:00pm and ends when workload is complete and trucks are ready for delivery, by approximately 7:00 am. Some Night Warehouse Associates are scheduled to work four days per week. This position may occasionally require longer hours when workload or project deadlines require it. Travel- Travel is not required for this role. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision requirements for this role include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus. The employee frequently is required to stand; walk; climb stairs/ladders; stoop; kneel; crouch; balance; use hands to finger, handle or feel a keypad, handheld device or phone; and reach with hands and arms. The employee frequently is required to lift/carry 25-50 pounds safely from floor to waist height, and from waist height to shoulders. Occasionally, the employee will be expected to lift/carry up 25-50 pounds above the shoulders. Occasionally, the employee will be expected to lift/carry over 50 pounds. Frequently the employee will be expected push/pull items from 25 – 50 pounds and occasionally over 50 pounds.

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