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Title: Residential Aide Schedule: CURRENT SHIFT PRIORITY is 4pm - 12am. Varying shifts available: 8AM – 4PM, 4PM - 12AM, or 12AM – 8AM (Must be available to work weekend shift); 9am -5pm Location: Bronx and Brooklyn sites Reporting to: Director of Operations Salary: $38K-$40K for FT; PT also available The Mission: The 163rd Street Improvement Council’s mission is the provision of resources to improve individuals’ quality of life. We offer Strength Support, and Stability, not only for those on the journey from homelessness to fully appropriate housing, but to a complete continuum of humanity. From pre-natal care, through end of life planning; for individuals who are low-income, formerly homeless, veterans, recently released from incarceration, LGBTQ; or with special physical, cognitive, or developmental needs, the 163rd Street Improvement Council offers resources, referrals, and direct services to help. Whenever possible, we provide direct assistance, but we also rely on cooperative measures, advocacy, and education. Our goal is to spur the transformative process through access to services, treatment, education, advocacy, and training so that, individually and collectively, all people will enjoy fuller and more abundant lives. The Company: Created in 1965, the 163rd Street Improvement Council, Inc. (or the Council, as we like to call it) involved itself in the fight against community deprivation of resources in the South Bronx. Determined to make a difference in the lives of the residents, the Council began to create affordable housing in the community. The Facility: The 163rd Street Improvement Council operates homeless shelters funded by New York City’s department of homeless services each shelter offers clients a supportive, structured, therapeutic, safe, and drug-free facility. homeless (often mentally ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition to successfully transition into permanent and/or supported housing. The Glo Sanctuary Shelter is located in the Brooklyn. Specific Requirements: This is a full-time shift position. Staff may be asked to adjust their work schedule depending on the operational needs of the site. Residential Aide Duties: Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations. Collect and make copies of client identification and other documents necessary during initial intake. Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy. Perform hourly area inspections to ensure that shelter rules are adhered too. Performs the day- to- day monitoring of the residents’ on-site activities. Performs inspections of the facility and immediate neighborhood, and documents/reports any incidents. O Standard: This task is completed on an hourly basis. O Standard: Incidents and reports need to be submitted on the day the report/incident is taken. Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules Assists in the planning and organization of recreational activities, events and outings. Assist clients in daily living skills; wakes the clients as needed, provide clothing and personal care items to client. Remind clients of daily schedule, appointments etc. Ensures that the clients are out of the dormitories records in accordance with governmental and agency policy. Secure the clients’ personal property and maintains a detailed inventory of the clients’ belongings. Observe the behavior of clients, reporting any unusual behavior to the case management and clinical staff. Attend and participate in all required agency meetings: staff meetings, house meetings, in- service training and weekly/bi-weekly case review Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff. Qualifications: A High School Diploma or GED required 1 year of experience working with homeless mentally ill adults or other special needs population Excellent oral, writing and listening skills Knowledge of Microsoft Office Suite, especially e-mail, Word and Excel: computer literate Bilingual or multilingual a plus Education/License: High School Diploma or GED required. Associate Degree preferred Food handlers certificate a plus
Summary The Superintendent is responsible for the maintenance and oversight of property operations and assigned personnel. The tasks required for this position will require flexibility, excellent organization and attention to detail. The Superintendent is primarily responsible for maintaining and improving real estate assets as well as monitoring the fiscal performance for the Superintendent’s area. The position will report to the Property Management Company and the Board of Directors of 175-20 Wexford Terrace Owners, Inc. Responsibilities: Conduct regular property inspections and provide assistance to residents. Provide prompt, professional response and follow through regarding resident inquiries, problems, and complaints. Coordinate move-in for new residents and move-out inspections for residents vacating their unit. Update and maintain property reports as assigned Participate in capital improvement projects. Oversee specific vendor performance. Oversee all maintenance, janitorial and capital improvement work at the property, including the care, cleaning and inspection of common areas within the property such commercial spaces, gym area, grounds and garbage disposal areas, in accordance with established procedures. Maintain an operating boiler room, must know technical components to control boilers and keep area clean. Monitor resident repair requests and respond within prescribed guidelines; coordinate the completion of repairs and close out work orders in accordance with established procedures. Ensure work performed by staff and/or contractors is completed satisfactorily and follow up on any deficiencies. Adhere to established guidelines to ensure safety and security of residents and staff; observe work operations, procedures and environment to identify possible hazardous conditions or unsafe work practices; formulate corrective measures for safety. Maintain a sufficient supply of material. Oversee the operation of the pool, meet the NYC regulations with regard to public pool, ensure it is safely and properly chlorinated, provide appropriate safety equipment, treat the pool with biocidal shock treatment, supervise the lifeguard, maintain filtration and recirculation system, test pH and disinfectant levels. Requirements: Required Experience: Five years of supervisory experience in operating, repairing, and maintaining large multi-family buildings for properties with at least seven maintenance and operations employees. Minimum Education: High school diploma or equivalent. Essential Skills: Strong organizational, communication, customer service and computer skills; ability to prioritize tasks and work independently or collaboratively. Must be able to prioritize multiple deadlines in an efficient manner. Strong verbal and written communication skills. Must be team oriented and possess an “upbeat/can do” attitude.