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Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, you’ll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets, • Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Leads transnational change in the commercial operational team., • Develops and implement sales culture while maintaining service excellence., • Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams., • Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage., • Reviews key reporting results to include process adherence escalations and exceptions., • Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience., • 2 years of direct-to-consumer sales and service experience., • 3 years of management or leadership experience., • 2 years of Agency or Broker experience., • Understanding of Sales and Underwriting processes/practices., • Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities., • Experience with Agency Management Systems., • Ability to work in dynamic and agile environment., • Ability to work in a multi-functional highly collaborative working group., • Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: • Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up), • Deep expertise in multi-carrier commercial insurance sales, including operational alignment and relationship management with 20+ alliance carriers and broker markets, • Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance, ensuring quality submissions and appropriate coverage across all 50 states, • Proficiency in contact center technology and CRM platforms, with a focus on optimizing sales workflows and agent productivity, • Exceptional leadership skills, with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Looking for a place to build your career? Catamount is on a mission to be the construction partner of choice. Every day, we build the infrastructure that matters; the distribution center that ships the gift you need tomorrow, the restaurants where you celebrate life, the assisted living community where loved ones are cared for, your first apartment, the facility you seek out when you need the best medical care, and the fire stations that hold our heroes - Catamount builds communities. We are passionate employee owners and we are looking for team members who want to build their future with us. At Catamount, we enable opportunity and growth. We invest in training and continuing education while maintaining an open door philosophy which fosters collaboration and teamwork. We work hard, but we also know when it is time to build in balance. We support each other so that when you work here, you feel the Catamount difference. Position Overview: The Director, Business Development will influence and execute business development strategy and foster new client relationships. This role advises local leadership on strategies to achieve revenue, growth, and diversification targets ensuring accountability for sales goals and business development activities. Role & Responsibilities • Possesses strong market and AEC knowledge to identify and pursue the right targets, • Deeply understands macro trends that may affect the markets in which they are operating, • Identifies the right networks in alignment with strategic pursuits and clients; engages in events and coordinates efforts to engage other employees, • Utilizes broad network to connect people across Catamount Constructors and demonstrates a “One Company” approach to networking, • Role models what it means to be a pursuit “Quarterback” and organizes, motivates, and aligns operational team members, marketing, and preconstruction throughout a pursuit process, • Communicates effectively with all team members to ensure they have the right information at the right time as it relates to capture planning, • Maintains CRM and updates relevant data so that they (and others) can draw logical conclusions about current and future opportunities, wins, and backlog, • Uses data to draw insights into the types of clients and opportunities to pursue, • Measure and understand how the business unit is performing against plan and identifies strategies to fill gaps Skills & Qualifications: • Bachelor’s degree in Business Administration, Marketing, or a related field; MBA or equivalent advanced degree preferred, • Minimum of 7-10 years’ experience in business development; Commercial Construction experience is required, • Proven track record of developing and executing successful business development strategies, • Deep expertise and experience within the AEC industry, core markets and geographies in which this role will operate, • Excellent communication, negotiation, and relationship-building skills, • Strong experience with CRM systems, • Regular travel may be required to maintain strong client + internal relationships and attend critical events as needed Why you might love working here: • You will have the opportunity to support a growing team and company in a true learning and mentoring environment. Our Divisions have the “feel” of a small business while offering the resources of a large company., • Our work spans across a multitude of market sectors, providing opportunities to shift between project types, • We’re 100% employee owned. It’s not just a unique wealth building and retirement benefit, it helps align our people and goals as we share our successes, • Benefits: Catamount offers a rich benefits portfolio that includes medical, dental, and vision insurance; life insurance; short and long-term disability; an Employee Assistance Program; a 401(k) Plan; an Employee Stock Ownership Plan (ESOP); a generous VacationFlex program; paid sick time; and other optional programs such as Pet Insurance, AFLAC Accident, Critical Illness, and Hospital Policies. *Please refer to the Summary Plan Descriptions for eligibility requirements and additional detail. Compensation: • In addition to offering competitive base pay, Catamount employees are eligible for additional incentives for merit/performance, profit sharing, new hire referrals, and business development commissions. Catamount Constructors Incorporated does not accept unsolicited resumes from agencies or recruiting firms. Any resume submitted to any employee of Catamount without a prior executed agreement will be considered unsolicited and the property of Catamount Constructors Incorporated. Recruiting agencies - thank you for not calling or emailing. Our Commitment to an Inclusive Workplace: Catamount Constructors, Inc. is proud to be an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. Employment decisions are based on business needs, job requirements and individual qualifications, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Company DescriptionCatamount is a 100% employee-owned company with over 25 years of experience providing construction management and general contracting services nationwide. Ranked in Engineering News Record’s ‘Top 400 National Contractors’ for sixteen consecutive years, we provide contracting services to owners and developers including general contracting, construction management, sustainable construction, design-build, cost estimating, conceptual budgeting, scheduling, and value engineering. Serving clients throughout the U.S., Catamount maintains offices in Atlanta, GA; Denver, CO; San Antonio, TX; Savannah, GA; and Tampa, FL. As a 100% employee-owned company, we take ownership in what we do every day. Our project partners and our people feel the difference from day one. Our culture is centered around a vision of shared success with our Employee-Owners, clients, partners, and subcontractors – which is why 80% of our clients come back again and again (and again...). We are with our clients from the first handshake beyond project closeout. Our vision is to develop leaders at every level. When you are part of our team, you will have the opportunity to better the company, the people around you, and yourself every day.Catamount is a 100% employee-owned company with over 25 years of experience providing construction management and general contracting services nationwide. Ranked in Engineering News Record’s ‘Top 400 National Contractors’ for sixteen consecutive years, we provide contracting services to owners and developers including general contracting, construction management, sustainable construction, design-build, cost estimating, conceptual budgeting, scheduling, and value engineering. Serving clients throughout the U.S., Catamount maintains offices in Atlanta, GA; Denver, CO; San Antonio, TX; Savannah, GA; and Tampa, FL.\r\n\r\nAs a 100% employee-owned company, we take ownership in what we do every day. Our project partners and our people feel the difference from day one.\r\n\r\nOur culture is centered around a vision of shared success with our Employee-Owners, clients, partners, and subcontractors – which is why 80% of our clients come back again and again (and again...). We are with our clients from the first handshake beyond project closeout.\r\n\r\nOur vision is to develop leaders at every level. When you are part of our team, you will have the opportunity to better the company, the people around you, and yourself every day.

Job Description Integrated Real Estate Group Join our family-owned company with 20 years of expertise in property development, senior housing, multi-family projects, and construction. We prioritize quality, community, and excellence in all our endeavors. Be part of a team committed to building thriving spaces and enhancing lives. Apply now to contribute to our legacy of success and innovation. The Landing at Stone Oak The Landing at Stone Oak is a luxury, memory care community located in the San Antonio, Texas! Get paid DAILY with ZayZoon! Quick access up to 50% of your earned wages! SIGN ON BONUS: $2,000 LVN, 6p-6a, Weekends only As an LVN, you will be expected to provide nursing care to patients in accordance with the established standards and practices, and with the guidance and supervision of a licensed nurse. Specific duties include, but are not limited to: • Collect and analyze pertinent health related information., • Implement service plan formulated by the Director of Health Services., • Utilize safe and appropriate techniques/nursing skills in providing patient care., • Report changes in patient status to supervisor such as hospitalization, discharges, and physician appointments., • Provide accurate and timely documentation consistent with the service plan/plan of care., • Communicate directly with other disciplines involved in patient care on a regular basis, including weekends., • Administer medication per physician orders. Observe for any adverse reaction and notify physician accordingly., • Assist patient in learning appropriate self-care activities., • Organize and monitor human and material resources necessary for meeting needs of patient., • Graduated from an accredited program for a Licensed Practical Nurse or Licensed Vocational Nurse (LPN or LVN) and is currently licensed in the State of Texas., • Has had at least one year of nursing experience in a health care setting., • Has had experience in geriatric nursing, emergency care, first-aid., • Must obtain valid Continuing Education credits as required by the State., • Desirable to have training in the special needs of the cognitively impaired resident i.e., Alzheimer and Dementia training with focus on Validation Therapy., • Must be able to cope with the mental and emotional stress of the position., • Must possess the ability to work effectively with physicians, management, employees and other outside contacts., • Possess the ability to make independent decisions when circumstances warrant such action., • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Disability, • Critical Illness & Accident Coverage, • Legal & ID Theft, • Referral Programs – employees and residents, • Competitive Wages, • ZayZoon - access 50% earned wages anytime Integrated Real Estate Group participates in e-verify for employment authorization verification. Powered by JazzHR VEw0m0nsUX

Job Description Job Title: Marketing Representative Department: Property Management Reports To: Community Director and/or Marketing Manager *if applicable FLSA Status: Non-Exempt Position Summary: The Marketing Representative is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals. Organizational Responsibilities: • Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics., • Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions., • Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture., • Project Management: Create and maintain clear and sequenced plans to successfully launch projects., • Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes., • Performs all sales and leasing activities in person to achieve the property's revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing., • Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team., • Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy., • Designs and executes offsite marketing activities to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Facebook, Instagram, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs., • Uses the on-site property management software application (Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents., • Ensures that the property and show units meet the Company's standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property's maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities., • Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew., • Executes and performs activities in support of the property's lease renewal program by preparing and delivering lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move- out dates and ensuring that lease renewal documents are signed and implemented on time., • Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or documents and convey resident or other requests to the appropriate individual(s). This includes the ability to work in a stressful environment and work peacefully with co-workers and residents., • Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary. This position is scheduled for 40 hours in a regular work week. Hours of operation vary by site, but typical sites are open from 9:00am to 6:00pm Monday through Friday, Saturday 10:00am to 5:00pm, and on Sunday 1:00pm to 5:00pm. Marketing Representatives must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied. Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Employment history that demonstrates the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports. High school diploma or GED equivalent is required. Language Ability: Ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions. Ability to write routine reports and correspondence. Math Ability: Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information. Reasoning Ability: Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing sales. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Proficiency in word processing, property management applications (preferably Yardi), and spreadsheet management programs in order to complete required reports and employment documents. Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Google and other search engines, and navigating the internet and websites. Certificates and Licenses: Industry certifications are appreciated. Current valid drivers license is required. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to operate golf carts at properties with golf carts, walk extended distances and navigate stairs to multiple levels daily. Marketing Representatives must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine, local travel may be required to attend training classes, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Routine, local travel may be required to attend training classes or other situations necessary for the accomplishment of some or all the daily responsibilities of this position. Powered by JazzHR h8YdCQIn2K

Job Description JOB SUMMARY: The Code Compliance Officer performs a variety of routine and complex work in the interpretation and enforcement of adopted codes, ordinances, and related rules and regulations. The position is responsible for enforcing all the city codes not primarily enforced by the Police Department, and in particular, those codes pertaining to property use and maintenance and public nuisances. Position ensures the compliance of public nuisance abatements, property maintenance, abandoned and inoperable vehicles and other issues relating to the health, safety, and general welfare of the community for public and private residential, commercial and industrial property; demonstrates a full understanding of all applicable policies, procedures and work methods associated with assigned duties; and performs related duties as required. Position works under the general guidance and direction of the Director of Community Development and/or leadership within the Community Development Services Department. ESSENTIAL JOB FUNCTIONS * Enforces city codes not primarily enforced by the Police Department. • Coordinates with the Community Development Director, Building Inspectors, Police Chief, Fire Chief and other departments as necessary to secure compliance with city codes when enforcement becomes necessary., • Performs systematic site inspections of properties and building structures to ensure compliance with all applicable city codes and regulatory requirements, to include zoning; enforces all aspects of city codes and ordinances., • Inspects commercial properties for sign permit approval conditions., • Investigate citizen complaints of code violations; investigate obvious code violations observed while patrolling the City or during site investigations; determine appropriate action to be taken; locate property ownership information and BCAD parcel information; research legal information for property owners, issue warnings, letters and citations as appropriate; conduct follow-up investigations and take additional actions until cases are resolved and files are closed., • Maintain complete records of all cases including ownership information; all communications and action taken with names, dates, and times, before and after photographs as needed, and copies of all other documents and information; maintains complete and updated information in the department records management system., • Organizes own work, sets priorities and meets critical deadlines., • Communicates information regarding violations, code requirements and necessary steps to correct for compliance. Consults with owners and occupants regarding provisions of city code. Communicates clear information with all persons regarding city code requirements., • Prepares case files for court actions including writing reports, maintaining inspection files, preparing chronologies and violation explanations. Develops procedural remedies with the municipal court prosecutor to effectively use the legal system when dealing with difficult or repeat code violation offenders., • Presents public nuisance cases or provides testimony to designated administrative boards or officers as needed or required., • Review, develop and recommend procedures, schedules and code changes as needed to make the code enforcement program more effective and efficient., • Provides information and answers questions from the general public, other agencies, and city departments regarding codes and enforcement issues., • Facilitates resolutions to code and non-code related issues., • High School Diploma or GED equivalent., • One or more years of increasingly responsible municipal code enforcement or equivalent experience or training that provides the required knowledge, skills and abilities and satisfies applicable state statutes., • Demonstrated experience with word processing and spreadsheet use on a personal computer., • Possess and maintain a valid Texas Class "C" driver's license., • Knowledge of code enforcement principles, practices and methods as applicable to local government; working knowledge of applicable laws, standards and regulations relating to various land use/zoning, nuisance and public safety codes., • Knowledge of applicable state, federal and local laws, rules, ordinances and regulatory standards applicable to code enforcement work and responsibilities., • Knowledge of investigative principles, methods, and techniques, as case management principles for the purpose of preserving evidence and establishing documentation and a written audit trail for legal purposes., • Knowledge of record keeping, report preparation, filing methods and records management techniques., • Ability to understand and utilize zoning maps, land use maps, plat maps and other documents related to real property., • Ability to understand and effectively interpret building plans., • Ability to effectively communicate, both orally and in writing, and to advise on standard compliance methods., • Ability to perform work with a minimum of supervision and to organize work, establish priorities, meet established deadlines, and follow up on assignments., • Ability to establish and maintain effective working relationships with those contacted in the course of work, including other city departments and outside agencies., • Ability to show courtesy, tact and sensitivity to individual differences when dealing with people who are hostile, difficult and/or distressed., • Ability to use personal computer., • Ability to independently prepare routine correspondence and memorandums., • Ability to understand and follow written and oral instructions. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS: • Maintain effective audio-visual discrimination and perception needed for: 1. Making observations, 2. Reading and writing, 3. Operating assigned vehicles/equipment, 4. Assessing situations where compliance to codes and ordinances come into question, 5. Communicating with others • Effectively deal with personal danger which may include exposure to: 1. Confined or high work places, 2. Dangerous domestic and non-domestic animals, 3. Extremely loud noises, 4. Hazards associated with working near traffic, 5. Natural and man-made disasters, 6. Adverse weather conditions., 7. Working on level, slippery, sloping, unstable and muddy terrain, 8. Exposure to insects, noxious plants, reptiles (including snakes), etc., 9. Exposure to adverse hazardous conditions including mechanical, electrical, fume odor, dust/mist, chemical and toxic waste hazards and solid waste substances • Maintain Physical Condition appropriate to the performance of assigned duties and other responsibilities which may include the following: 1. Walking, crouching, crawling, bending, kneeling, twisting, reaching, balancing, 2. Moving signs, equipment, materials, debris, etc., 3. Climbing and ascending stairs/ladders/ramps, 4. Walking, standing or sitting for extended periods of time, 5. Push, pull, lift up to 25 pounds, 6. Operating assigned equipment/vehicle, 7. Proficiency demonstrations utilizing assigned equipment in varied conditions of climate, terrain and other adverse conditions under both stressful and non-stressful conditions. In the event of a declared emergency or any undeclared emergency or natural disaster that threatens the life, health, and/or safety of the public, employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours and performing work significantly different from the employee's work assignments and continue through the recovery phase of the emergency. All employees must be prepared to work alternate work schedules, including overtime, and assume alternate scheduled days off if required. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Job Posted by ApplicantPro

Job Description GENERAL DESCRIPTION: The Service Manager (“Lead Maintenance”) ensures that buildings and grounds are in good repair and provides a safe and attractive environment for residents, family members and guests. The Lead is responsible for maintaining compliance with OSHA, MSDS, state and federal regulations and the standards of the company. PRIMARY DUTIES AND RESPONSIBILITIES: • Ensures that staff walks through property daily to pick up litter, correct minor problems and note areas in need of repair., • Personally inspects buildings and grounds on a frequent basis to monitor upkeep, safety hazards, wear and tear, repair needs, etc., • Performs scheduled preventive maintenance and documents work completed., • Ensures prompt response to all requests for repairs or maintenance. Prioritizes service calls according to urgency and assigns appropriate staff or contractor to each job., • Maintains HVAC system, ensuring comfortable temperatures throughout community. Replaces entire systems as assigned., • Ensures effective lighting systems throughout community., • Ensures that plumbing system is in compliance with code and working properly at all times., • Maintains grounds and outdoor amenities, which may include swimming pool and playground. Coordinates lawn service and other outdoor service as required., • Tests the fire protection systems as required by code and schedules regular inspections., • Tests security systems on a regular basis. Performs and documents other testing as required by law, e.g. water temperatures in elder care., • Provides for proper removal and disposal of trash; manages relationship with waste disposal company., • Arranges for servicing of appliances and equipment for laundry rooms (and, if present, kitchens and elevators)., • Assists with move-ins and move-outs: inspects vacated units for damages and charge-backs to resident; restores vacated units to move-in condition. Must be able to help train maintenance staff in drywall, applying texture, painting, replacing electrical outlets, etc., • Purchases/orders maintenance supplies, equipment and contract services within budget. Obtains executive director approval for extraordinary expenses. (May also be responsible for reviewing and coding invoices.), • Maintains par levels of supplies. Ensures that maintenance equipment and chemicals are used properly and securely stored when not in use to prevent injuries to residents, employees and visitors., • Participates in the recruitment and hiring of maintenance staff (and, if applicable, housekeeping and laundry employees). Ensures that new employees receive orientation and training., • Manages work schedules and daily staff assignments to meet the needs of the community and within budget guidelines. Supervises assigned employees and provides ongoing performance coaching. Conducts formal performance reviews according to company policy and procedure., • Reviews time and attendance records promptly on payroll day, ensuring that PTO, hours worked and holiday pay are correct. Reviews/approves time off requests. Monitors attendance and punctuality and addresses problems promptly. Controls overtime and staffing agency expenses., • Ensures property complies with local, state and federal regulations. Prepares for inspections from entities that oversee the community: e.g. fire Marshall, local housing authority, HUD, state assisted living agency, etc., • Assists with set-up and clean-up for special events., • Maintains expertise in safety protocols (e.g. flammable storage), emergency response (for fire, flood, tornado, etc.) and equipment such as fire suppression systems and annunciator panels. Understands and can teach the steps for building evacuation. Participates in required safety training and fire drills., • Rotates maintenance on-call duty; ensures ongoing after-hours coverage., • Performs Manager On Duty responsibilities when assigned, • Encourages teamwork and promotes company philosophy, • Attends required community meetings and trainings, • All employees are responsible for maintaining a safe and secure environment for all community residents, • Performs other duties as assignedKNOWLEDGE, SKILLS AND ABILITIES:, • Able to read, write, speak and understand the English language. Bi-lingual in Spanish a plus., • Able to communicate effectively with all levels of management, employees, residents, family members, and outside contacts., • Strong customer service skills, including ability to manage situations involving angry and/or unhappy residents. In elder care settings, must be able to work patiently and appropriately with residents with health and/or cognitive problems., • Knowledge of Federal and State safety and fire codes, and for building codes applicable to the type of property where assigned., • Knowledge of OSHA regulations and MSDS, • ls prompt and reliable, and able to perform required duties of the position on a regular, predictable basis., • Able to prioritize work, and independently make sound professional decisions., • Able to seek out new methods and willing to incorporate them into existing practices when applicable., • Experience with Microsoft Office and Outlook software preferred.EDUCATION AND LICENSING REQUIREMENTS:, • High school diploma. Associates or Bachelor's degree preferred., • Formal training and expertise trouble-shooting and repairing HVAC: must be able to replace as well as maintain and repair systems., • Universal EPA certification., • Electrical certification., • CPO certificationWORK EXPERIENCE REQUIREMENTS:, • Minimum of five (5) years residential maintenance experience required, including general plumbing, electrical, carpentry and apartment make-ready., • Stand and/or walk up to eight (8) hours a day, • Sit up to 50% of the work day, • Occasionally push, pull or support up to 70 pounds unassisted. Must be able to lift up to 50 pounds., • Frequently kneel, bend and reach, and work on ladders., • Work frequently with hazardous equipment, sharp tools, and heavy, unstable loads., • Work in spaces that may be confined, dark, extremely hot or extremely cold., • Close vision, distance vision and peripheral vision., • Exposure to infectious diseases, chemical substances, odors, etc. throughout the work day

Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES: The hotel Sales Manager will generate business and maximize revenue for the established Nexgen Management hotel by using proactive sales activities in accordance with Marriott hotel brand standards and management company. Direct report to Director of Sales: • Prospect for new business through outside sales calls, solicitation, networking, and cold calling., • Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events., • Perform marketing promotions and campaigns involving direct mail, social media, ads, etc., • Meet or exceed established monthly, quarterly and annual targeted sales goals and profit margins., • Maintain an active list of accounts to ensure continuous relationship development., • Develop and execute monthly focused and action plans., • Communicate with hotel staff on upcoming group needs, • Maintain and secure repeat business through client satisfaction and loyalty., • Maintain knowledge of industry and trends in market, particularly amongst competitor set., • Maintains regular attendance and is consistently on time., • Maintains standards of personal appearance and grooming, which include compliance with the dress code., • Performs any other duties as requested by Director of SalesEDUCATION AND EXPERIENCE REQUIREMENTS:, • Minimum of 2 years of responsible management experience within Hospitality industry or Sales related positionOur company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position. Benefits: • 401(k), • Dental insurance, • Employee discounts through Marriott, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Travel reimbursement, • Vision insuranceSupplemental pay types:, • Bonus opportunitiesExperience:, • Minimum of 2 years Sales Manager or equivalent position in similar type property, • Experience in local market preferred, • Strong reputation in the business community of the local market, • Proven record of successful proactive sales efforts, • Brand Sales Manager certificatio npreferred, • Must possess and maintain a Morot Vehicle Operatot's Licence in good standingAdditional Skills:, • Ability to multi-task, • Ability to communicate effectively, both written and oral, • Bilingual (Spanish & English) preferred, depending on market, • Ability to work the shifts required for the position, • Ability to learn and adhere to Brand & Baywood Hotels’ standards, • Ability to take information from various sources and determine a responsible course of action, • Ability to understand interdepartmental relationships, • Ability to operate office equipment and industry specific software (PMS, Delphi), • Ability to motivate and lead a team, • Ability to read, interpret and analyze business reports, • Proficient in Microsoft Office, • Walking and Standing: Frequently (60%), • Sitting: 30 % of time, • Bending, Stooping, Reaching: Infrequently, • Lifting, Push/Pull: Up to 25 lbs Infrequently

Job Description Modern Family Law, a rapidly expanding national law firm specializing in Family Law, is seeking a hybrid Family Law Paralegal to join our San Antonio, TX office. Modern Family Law is seeking a Paralegal to handle diverse family law cases. This position plays a critical role in helping us maintain excellence in client service by balancing legal expertise, client advocacy, and collaboration. This is a fantastic opportunity to work on important cases in an exciting, fast-paced environment. Remote First Setting with Brick & Mortar Space Available (in-person as required by courts & clients). To be successful in this role, paralegals will: • Handle a variety of family law cases, including divorce, child custody, and property division., • Thrive in a fast-paced, deadline-driven environment while managing multiple competing responsibilities., • Demonstrate exceptional attention to detail and outstanding communication skills in both written and verbal interactions., • Work collaboratively with attorneys and support staff, ensuring collective success and efficiency in case management. Skills and Competencies: • Ability to interact professionally with clients, attorneys, and court staff., • Demonstrated ability to manage a variety of family law cases while maintaining high-quality legal work., • Skilled in e-filing with county court systems., • High attention to detail and accuracy in preparing legal documents and filings., • Ability to handle multiple cases simultaneously., • Strong verbal and written communication skills., • Collaborative mindset with a focus on teamwork and supporting collective success., • Proactive problem-solver, with the ability to stay composed and organized when subject to tight deadlines. Mandatory Notices for Applicants ADA Compliance: All candidates and incumbents are expected to perform the duties as assigned so long as they can meet the expectations set forth with or without reasonable accommodations. Should a candidate or incumbent require accommodation, they need to advise the Director of People & Culture in advance. Compensation: $24 - $31 hourly + commission. The range presented is a reliable estimate of the base salary plus potential commissions based on billable hours and collections that this individual is expected to receive. Actual pay will be adjusted based on experience, location, internal and external pay equity, and other job-related factors as permitted by law. Full-time employees are eligible for health insurance with an optional Flexible Spending Account or a Health Savings Account, short term disability, long term disability, dental insurance, vision care, life insurance, 401(k) Retirement, vacation, sick time, and an employee assistance program to support the personal wellness needs of our employees. Additional voluntary programs are available and include voluntary accident insurance, voluntary life, voluntary disability, voluntary long-term care, voluntary critical illness and cancer insurance, as well as pet insurance. Additionally, in some markets, commuter and transit benefit programs are available. Requirements • Minimum of 1-6 years of experience in family law preferred, but other legal experience will be considered., • Exceptional writing skills, and proficiency in e-filing with county courts., • Experience working with multiple attorneys in a law firm setting., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Short Term & Long Term Disability, • Training & Development, • Work from Anywhere -- eligible after 6 months

Job DescriptionGENERAL DESCRIPTION: The Maintenance Technician ensures that buildings and grounds are in good repair and provides a safe and attractive environment for residents, family members, and guests. The Lead is responsible for maintaining compliance with OSHA, MSDS, state and federal regulations, and the standards of the company. PRIMARY DUTIES AND RESPONSIBILITIES: • Ensures that staff walks through property daily to pick up litter, correct minor problems and note areas in need of repair., • Personally inspects buildings and grounds on a frequent basis to monitor upkeep, safety hazards, wear and tear, repair needs, etc., • Performs scheduled preventive maintenance and documents work completed., • Ensures prompt response to all requests for repairs or maintenance. Prioritizes service calls according to urgency and assigns appropriate staff or contractor to each job., • Maintains HVAC system, ensuring comfortable temperatures throughout community. Replaces entire systems as assigned., • Ensures effective lighting systems throughout community., • Ensures that plumbing system is in compliance with code and working properly at all times., • Maintains grounds and outdoor amenities, which may include swimming pool and playground. Coordinates lawn service and other outdoor service as required., • Tests the fire protection systems as required by code and schedules regular inspections., • Tests security systems on a regular basis. Performs and documents other testing as required by law, e.g. water temperatures in elder care., • Provides for proper removal and disposal of trash; manages relationship with waste disposal company., • Arranges for servicing of appliances and equipment for laundry rooms (and, if present, kitchens and elevators)., • Assists with move-ins and move-outs: inspects vacated units for damages and charge-backs to resident; restores vacated units to move-in condition. Must be able to help train maintenance staff in drywall, applying texture, painting, replacing electrical outlets, etc., • Purchases/orders maintenance supplies, equipment and contract services within budget. Obtains executive director approval for extraordinary expenses. (May also be responsible for reviewing and coding invoices.), • Maintains par levels of supplies. Ensures that maintenance equipment and chemicals are used properly and are securely stored when not in use to prevent injuries to residents, employees and visitors., • Participates in the recruitment and hiring of maintenance staff (and, if applicable, housekeeping and laundry employees). Ensures that new employees receive orientation and training., • Manages work schedules and daily staff assignments to meet the needs of the community and within budget guidelines. Supervises assigned employees and provides ongoing performance coaching. Conducts formal performance reviews according to company policy and procedure., • Reviews time and attendance records promptly on payroll day, ensuring that PTO, hours worked and holiday pay are correct. Reviews/approves time off requests. Monitors attendance and punctuality and addresses problems promptly. Controls overtime and staffing agency expenses., • Ensures property complies with local, state and federal regulations. Prepares for inspections from entities that oversee the community: e.g. fire marshall, local housing authority, HUD, state assisted living agency, etc., • Assists with set-up and clean-up for special events., • Maintains expertise in safety protocols (e.g. flammable storage), emergency response (for fire, flood, tornado, etc.) and equipment such as fire suppression systems and annunciator panels. Understands and can teach the steps for building evacuation. Participates in required safety training and fire drills., • Maintenance on-call duty. (evenings and weekends; not on a rotation), • Performs Manager On-Duty responsibilities when assigned., • Encourages teamwork and promotes company philosophy., • Attends required community meetings and trainings., • All employees are responsible for maintaining a safe and secure environment for all community residents., • Performs other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES:, • Able to read, write, speak and understand the English language. Bi-lingual in Spanish a plus., • Able to communicate effectively with all levels of management, employees, residents, family members, and outside contacts., • Strong customer service skills, including ability to manage situations involving angry and/or unhappy residents. In elder care settings, must be able to work patiently and appropriately with residents with health and/or cognitive problems., • Knowledge of Federal and State safety and fire codes, and for building codes applicable to the type of property where assigned., • Knowledge of OSHA regulations and MSDS., • Is prompt and reliable, and able to perform required duties of the position on a regular, predictable basis., • Able to prioritize work, and independently make sound professional decisions., • Able to seek out new methods and willing to incorporate them into existing practices when applicable., • Experience with Microsoft Office and Outlook software preferred. EDUCATION AND LICENSING REQUIREMENTS:, • High school diploma. Associates or Bachelor's degree preferred., • Formal training and expertise trouble-shooting and repairing HVAC: must be able to replace as well as maintain and repair systems., • Must be skilled in chiller/boiler maintenance and repair., • EPA certification., • Electrical certification., • CPO certification preferred. WORK EXPERIENCE REQUIREMENTS:, • Minimum of five (5) years residential maintenance experience required, including general plumbing, electrical, carpentry and apartment make-ready., • Stand and/or walk up to eight (8) hours a day., • Sit up to 50% of the work day. Occasionally push, pull or support up to 70 pounds unassisted. Must be able to lift up to 50 pounds., • Frequently kneel, bend and reach, and work on ladders., • Work frequently with hazardous equipment, sharp tools, and heavy, unstable loads., • Work in spaces that may be confined, dark, extremely hot, or extremely cold., • Close vision, distance vision and peripheral vision., • Exposure to infectious diseases, chemical substances, odors, etc. throughout the work day. 100 Labor is our new multi family establishment located downtown. Check out their website so see more about it here.

Job Description As Site Maintenance for Canyon Springs, you will be responsible for site drives of the community to ensure compliance with the Declaration of Covenants is being adhered to. You will familiarize yourself with the community Declaration of Covenants as well as the app-based violation management system. You will perform regular interval drives of the community in its’ entirety and issue violations, as identified. Other duties of the Site Maintenance include but are not limited to assisting with maintenance tasks for the Association as needed, employing knowledge and skills effectively and efficiently as well as learning new skills on the job, as required to complete maintenance tasks. Additional tasks may include performing facility inspections and formulating maintenance schedules and implementing cost-saving measures and solutions to enhance the overall performance of Association infrastructure. Many candidates joining our company have experienced previous success in areas such as property maintenance, and administrative or task/project management roles; they are able to work independently with some supervision and direction. Who are we? Alamo Management Group is a local homeowners association, or HOA, management company with a focus on being a unique place of employment. We are customer service centered, with strong family and neighbor values. We do not want to be like other companies, and our belief is that by creating an amazing customer experience will we achieve long-term success. At AMG we are enthusiastic about the growth of our employee’s skillset and the culture that we uphold in the workplace. While working at AMG you will find yourself learning something new and useful every day. Industry experience is preferred but not required to be successful at AMG, we want to grow with you! We pride ourselves in our determination to change the negative stigma if HOAs. To achieve this, we look for employees who are ready to learn, able to take on challenges and strive to provide the best customer experience to our vendors, developers, and residents. Are you an adaptive learner? Are you ready to take on challenges? Are you passionate about customer experience? Are you energetic? Then consider joining the fastest growing local management company in Texas! Responsibilities: • Conduct Site Drives:, • Perform regular interval drives of the community to ensure compliance with the Declaration of Covenants., • Familiarize oneself with the community Declaration of Covenants and app-based violation management system., • Identify violations during site drives and issue appropriate violations., • Maintenance Assistance:, • Assist with maintenance tasks for the Association as needed., • Utilize knowledge and skills effectively and efficiently to complete maintenance tasks., • Learn new skills on the job, as required, to effectively perform maintenance tasks., • Facility Inspections:, • Collaborate with the Director of Lifestyle Management, • Formulate maintenance schedules based on inspection findings. Eligibility Requirements: Education: High school or equivalent Experience: At least 1 year property maintenance, including electrical, plumbing, welding experience License/Certification: Driver's License Equipment: Reliable Truck; Tools Qualified Candidates may have some of the following: • Property management/maintenance experience, • Professional experience in community management or maintenance Pay: Starting Salary: $20-25/hour Benefits: Dental insurance Health insurance Paid time off Sick time off Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • 8 hour shift, • When are you available to start?

Job Description Why Work for Chapel Hill Memorial Park & Funeral Home, San Antonio? Service • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual., • Financial assistant programs encouraging employees through education and development in industry related subjects., • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges., • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match., • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team., • We value honesty, courage, integrity, ethical behavior and the development of personal growth., • We are rooted in the communities to provide a personal touch to every family we serve., • We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families. Summary/Objective This position is accountable for overseeing the operations of funeral home and/or cemetery location(s) to ensure the expectations of client families and their guest are exceeded. Essential Functions • Oversees the management of resources and day-to-day operations., • Establishes a financial plan and ensure goals and objectives are met each year., • Analyze activities, costs, operations, and forecast data to determine location progress toward goals and objectives., • Understands and monitors compliance of Federal, state and local laws and regulations for operation of a cemetery, cemetery sales, crematory and funeral home., • Develops and monitors quality relationships with suppliers in order to ensure that products and services offered to the business add value to client family satisfaction and market share growth., • Ensures that all business operation permits are current and applied for in a timely manner., • Monitors and manage financial results in a manner that meets or exceeds standards., • Prepares and manages capital requests and expenditures., • Provides a high level of coaching, mentoring and development to department heads and location staff., • Ensures that family survey and family service follow up calls are completed., • Inspections of all facilities, grounds and locations to ensure all are maintained to standards., • Develops and implement marketing plans to expand exposure of the location in the community., • Sponsors on-site community events that promote the business to the community., • Develops relationships with community businesses and leaders., • Assists direct reports with setting and meeting their goals., • Encourages the development of new service offerings., • Performs projects and other duties as assigned. Competencies • Communication Proficiency., • Teamwork Orientation., • Detail Orientation., • Thoroughness., • Customer Service Orientation., • Time Management. Required Education, Experience, Certifications and Licensure • Four-year degree or equivalent combination of education and experience required., • Bachelor’s degree strongly preferred., • Minimum of 5 years of experience preferred in a funeral home or combo desired., • Experience with analyzing finance reports to determine actions to maintain and/or improve the location’s performance strongly preferred., • Current Funeral Director license is highly preferred., • Valid state issued driver’s license in good standing and acceptable driving record. Additional Eligibility Qualifications • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements., • Demonstrated willingness to participate in growing market share through community involvement., • Able to read, write and speak English fluently. Bilingual is a plus., • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred., • Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families., • Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations., • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise., • Maintains a positive attitude and working environment through organization and communication., • Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment. Supervisory Responsibility This position has direct management responsibilities, including hiring, firing, performance management and disciplinary actions as needed. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The duties associated with this position are generally performed in an indoor office setting., • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes., • Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle., • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds., • This position may also require reaching, pushing, and pulling., • This position may require up to 20 percent out of area and overnight travel., • Travel is primarily local occurring during the business day only. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Insurance IT Director Location: On-site in San Antonio, TX (with occasional travel) Industry: Property & Casualty Insurance Seniority Level: Director About the Role A rapidly growing leader in the property and casualty insurance sector is seeking an accomplished IT Director to lead a transformative period of modernization and innovation. This role will serve as the right hand to the President of the insurance division, directly influencing technology strategy and implementation across both agency and claims operations. With the company’s stock performance reaching all-time highs and major growth plans underway, this is a high-impact opportunity to make key decisions that will shape the future of the business. This position will be based in San Antonio, TX, and will involve travel approximately one week per month to Texas to connect with a subsidiary team and gain deep familiarity with core operations. You’ll take ownership of infrastructure, compliance, systems selection and integration, and serve as the strategic driver of tech-enabled growth. Key Responsibilities • Serve as the primary technology leader for the insurance division, driving day-to-day management and long-term strategy for IT operations., • Lead governance, risk, and compliance (GRC) initiatives including SOX and IT General Controls, ensuring strong cybersecurity and audit readiness across platforms., • Manage and mentor a growing team of IT professionals, including a manager and data analyst, with plans for future expansion., • Spearhead enterprise-level software transitions including RFPs, vendor selection, and phased implementation of a new policy and billing system., • Guide change management strategies and user adoption plans for new systems and digital tools., • Partner with executive leadership to translate business needs into scalable technical solutions that align with company goals., • Oversee performance metrics, departmental KPIs, and vendor relationships to ensure measurable outcomes and delivery of value., • Stay ahead of industry trends in insurtech, evaluating and recommending new solutions across digital claims processing, agency systems, and analytics., • Actively participate in business continuity planning and disaster recovery strategies., • Maintain and enhance information security posture, coordinating with internal and external stakeholders on audits, periodic access reviews, and system risk assessments., • Regularly present key technology initiatives and status updates to leadership teams and cross-functional partners. What You Bring • 10–15 years of IT leadership experience, including 5+ years in insurance or a compliance-heavy industry., • Experience working in a publicly traded organization, with demonstrated success in managing IT compliance, SOX, and GRC frameworks., • Hands-on knowledge of insurance systems related to policy issuance, billing, and claims. Familiarity with platforms such as Guidewire, Duck Creek, or similar is a plus., • Proven experience managing IT infrastructure, vendor contracts, cybersecurity strategies, and application lifecycle management., • Exceptional communication skills, with the ability to interact at all levels from end-users to executives., • Ability to travel monthly for in-person engagement and technology support across multiple sites., • CISSP certification preferred, or equivalent experience in cybersecurity and compliance., • A strategic mindset with the operational follow-through to implement change, lead teams, and deliver results., • Bachelor’s degree in information technology, Computer Science, or a related field. The Perks • Competitive base salary with 10% annual performance bonus, • Discretionary equity review potential (granted to over 150 employees this past year), • Executive-level visibility with an opportunity to lead digital transformation, • High-growth environment with opportunities for advancement and impact About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

Job Description Why Work for Chapel Hill Funeral Home & Crematory? Service • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual., • Financial assistant programs encouraging employees through education and development in industry related subjects., • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges., • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match., • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team., • We value honesty, courage, integrity, ethical behavior and the development of personal growth., • We are rooted in the communities to provide a personal touch to every family we serve. This position is the primary contact for client families is accountable for performing a variety of tasks during the preparation, planning, and execution of the funeral and memorialization process to ensure services run smoothly and that the expectations of our client families and their guests are exceeded. Essential Functions • Consults with client families or legal representative of the deceased to create services designed to meet their memorialization expectations., • Ensures that client families are presented with all merchandizing and service options available., • Obtains information needed to complete required documents such as obituaries, death certificates, burial permits, and insurance., • Coordinates all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service., • Utilizes systems to record merchandise selections, enter contracts, and complete necessary forms., • Prepares and embalms the deceased for interment, cremation, or other disposition in conformity with legal requirements and with the utmost respect and dignity., • Ensures proper paperwork, including permits, logs, identification tags, and certificates are completed accurately and timely and in accordance with relevant laws and regulations., • Properly and safely utilizes embalming instruments and machinery in accordance with company guidelines., • Utilizes personal protective equipment and adheres to relevant operational and safety procedures., • Dresses, apples cosmetics, and performs casketing duties., • Plans, schedules, and conducts visitations and services., • Oversees all employees participating in services, ensuring that each member of the team understands their individual role and is professionally representing the location., • Places casket or remains in visitation area, setting up the area to comply with client family wishes, including adjusting light fixtures, and arrangement of flowers or plants., • Directs and usher families and service attendees to and from the location of the funeral service., • Supervises and assists in the transportation of client families to ensure a timely departure and arrival., • Arranges and coordinates shipment or transportation of remains to and from other cities and locations., • Instructs and oversees work of Apprentice Funeral Directors/Embalmers on cases, services, and paperwork., • Stocks and cleans preparation room and refrigeration unit., • Works on-call /first-call, as needed., • Identifies and remedies all hazards on grounds., • Communication Proficiency., • Teamwork Orientation., • Detail Orientation., • Thoroughness., • Customer Service Orientation., • Four-year degree or equivalent combination of education, training and experience preferred., • 5 years’ experience as a licensed Funeral Director/Embalmer., • Valid and applicable state Funeral Director and Embalmer License; reciprocal across states and in good standing., • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements., • Demonstrated willingness to participate in growing market share through community involvement., • Able to read, write and speak English fluently. Bilingual is a plus., • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred, • Ability to communicate effectively with internal, as well as external customers, community leaders, and grieving client families., • Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations., • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise., • Maintains a positive attitude and working environment through organization and communication., • Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment., • Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner., • Attention to detail and follow-through. This position has no direct supervisory responsibilities. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The duties associated with this position are generally performed in an indoor office setting., • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes., • Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, body lift, casket handling/transport devices, personal or company owned vehicle., • Employees in this role must have sufficient strength and manual dexterity and must be willing to work safely and comply with the Company’s safety procedures, including wearing any personal protective equipment that may be required., • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds., • This position may also require power reaching, pushing, and pulling., • Employees in this role must be able to perform job duties when awakened from a sound sleep., • This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: High, • This position may require up to 10 percent out of area and overnight travel. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, you’ll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets, • Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Leads transnational change in the commercial operational team., • Develops and implement sales culture while maintaining service excellence., • Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams., • Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage., • Reviews key reporting results to include process adherence escalations and exceptions., • Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience., • 2 years of direct-to-consumer sales and service experience., • 3 years of management or leadership experience., • 2 years of Agency or Broker experience., • Understanding of Sales and Underwriting processes/practices., • Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities., • Experience with Agency Management Systems., • Ability to work in dynamic and agile environment., • Ability to work in a multi-functional highly collaborative working group., • Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: • Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up), • Deep expertise in multi-carrier commercial insurance sales, including operational alignment and relationship management with 20+ alliance carriers and broker markets, • Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance, ensuring quality submissions and appropriate coverage across all 50 states, • Proficiency in contact center technology and CRM platforms, with a focus on optimizing sales workflows and agent productivity, • Exceptional leadership skills, with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Are you a proven sales leader with a passion for achieving results and building high-performance teams? We are seeking a dedicated Director to lead a large-scale, multi-carrier contact center team serving businesses across all 50 states. In this role, youll provide effective coaching and support to a team of General Lines Managers and Agents with advanced knowledge of Commercial Lines Products. You'll champion a competitive sales culture focused on revenue growth, premium expansion, and multiline effectiveness. You'll also own full-funnel sales execution - managing inbound opportunities and outbound follow-ups - while demonstrating deep industry expertise to deliver exceptional outcomes. If you thrive in a fast-paced environment, excel at scoreboarding and coaching, and have a track record of exceeding high-reaching sales targets, this is your opportunity to shape the future of our commercial insurance distribution. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures., • Leads a team of managers to provide Commercial Lines needs assessment while employing industry knowledge of products and specialized coverages delivered through multiple Agency alliance carriers and broker markets, • Supports achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Uses knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Leads transnational change in the commercial operational team., • Develops and implement sales culture while maintaining service excellence., • Maintains high degree of General Lines industry expertise and knowledge of business segment and industry trends to facilitate and support the technical and interpersonal skills development of manager direct reports and their teams., • Responsible for achievement of business objectives including compliance and regulatory action, revenue/growth targets, call center performance and product performance through effective management., • Collaborates with internal and external partners (alliance carrier underwriting, product management) to ensure quality submissions and appropriate coverage., • Reviews key reporting results to include process adherence escalations and exceptions., • Works with external carriers and partners, using knowledge of carrier relationships, systems, sales process, and underwriting practices in a multi-carrier environment, positioning department for success., • Builds and leads a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. What you have: • Bachelors degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 8 years of insurance sales and service experience to include at least 4 years of High Value insurance experience, Commercial Lines Insurance, or Agency or Brokerage experience., • 2 years of direct-to-consumer sales and service experience., • 3 years of management or leadership experience., • 2 years of Agency or Broker experience., • Understanding of Sales and Underwriting processes/practices., • Experience handling multiple carrier relationships and performance with the use of carrier systems and reporting capabilities., • Experience with Agency Management Systems., • Ability to work in dynamic and agile environment., • Ability to work in a multi-functional highly collaborative working group., • Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. What sets you apart: • Experience leading large-scale contact center operations (100+ agents) with hybrid/remote workforce management and full funnel ownership (inbound and outbound follow-up), • Deep expertise in multi-carrier commercial insurance sales, including operational alignment and relationship management with 20+ alliance carriers and broker markets, • Comprehensive knowledge of commercial Business classification and multi-state regulatory compliance, ensuring quality submissions and appropriate coverage across all 50 states, • Proficiency in contact center technology and CRM platforms, with a focus on optimizing sales workflows and agent productivity, • Exceptional leadership skills, with experience leading larger groups of leaders and developing high-performing teams through recruiting, retention, and advanced coaching strategies, • US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionFranklin Apartment Management is seeking a Community Manager. Description The Community Manager is a property management position responsible for the overall performance of assigned community or communities. Areas of responsibility include; a) financial management, b) appearance and resident relations, c) day-to-day operations of the community, and d) management office and assigned staff. The Community Manager may be responsible for several affordable regulated programs. Regulatory compliance and the ability to understand each program are essential. Ensures high performance and customer service delivery consistent with the agency's mission, vision, and values. Examples of Duties: The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed. These essential functions require presence in the workplace on a regular basis, and regular attendance must be maintained. • Inspects property on a daily basis to ensure all aspects of the property and curb appeal meet standards., • Renders the community curb appeal in a condition that is enticing to client traffic and exceeds the neighborhood market., • Inspects aged and/or selected vacancies on a weekly basis to monitor upkeep and ensure make-ready standards are being met., • Monitors occupancy and advises Supervisor of any problems areas., • Oversees and manages the details of apartment turnarounds and contractor work., • Ensures compliance with existing policy for apartment turnaround times., • Maintains collections above the minimum standards established by the housing authority or in accordance with the guidance provided by the Housing Director., • Maintains and updates the Status Board, Ready Board, and On Notice Board, if applicable., • Reviews all requests for transfer, walks units as required; and ensures a resident history review is completed by management prior to transfer being approved., • Coordinates, prepares and submits marketing reports as requested by the Supervisor; including but not limited to the following: weekly traffic reports, weekly occupancy reports, captured percentages and weekly management reports., • Maintains approved budgets and requests the appropriate approval for all needed budget deviations., • Inspects apartment upon move out; determine charges (if any) to resident., • Consults with Supervisor on any repairs or replacements over $500., • Prepares and submits budget variance reports, executive summaries, budget forecasts and month-end accounting and rent reports., • Trains, manages, and counsels onsite staff. Consults with Supervisor regarding special circumstances or issues that should be elevated to a higher authority., • Analyzes monthly performance and budgeted projections, discusses strategies with assigned Supervisor and communicates to others as needed or requested., • Communicates through weekly staff meetings the strategy changes for the coming week, short and long term goals for community operation., • Establish schedules of onsite leasing personnel, service technicians, groundskeepers., • Ensures proper coverage during office hours. Coordinates and approves PTO requests., • Conducts annual employee performance reviews; makes recommendations for assigned staff's merit increases, promotions and performance evaluations as necessary. This position requires the incumbent to exhibit the following behavioral skills: Leadership: Provides direction to people and/or projects by clearly and effectively setting course of action for the department, staff, and tasks; manages the planning, execution, and achievement of department goals by providing regular communication to staff and stakeholders. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure, and persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Demonstrates the ability to develop audiovisual presentations to both internal and external audiences. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team-building exercises and events. Continuous Improvement and Innovation: Seeks the continuous improvement of technological business processes and services; explores out-of-the-box methods and is open to experimenting with new ideas; uses data, knowledge, and strategic decision-making to generate new and innovative solutions. Typical Qualifications Education and Experience: • Bachelor's Degree in Business Administration, Social Services, or related field. Experience in lieu of a degree will be considered on an individual basis., • One (1) year of experience in property management or related field., • One (1) year of property management marketing experience required., • Must be flexible and available to work a flexible schedule which may include weekends, depending on the needs of the community and upon the directive of the Supervisor., • Certified Apartment Manager., • Certified Occupancy Specialist (COS)., • Tax Credit Specialist (TCS) ., • Four (4) years of property management., • Onesite and/or Yardi property management software experience., • Class 'C' driver's license at the time of placement and proper insurance coverage., • Must complete certification as a Certified Occupancy Specialist and/or Tax Credit Specialist within first year of employment. To perform this job successfully, the employee should have: • Understands the Mission, Vision, and Values of the Company, and directs work within these guiding principles and operational framework., • Knowledge of office practices, procedures and customer service principles., • Knowledge and ability to perform proficient mathematical functions., • Ability to use interpersonal skills using tact, diplomacy, patience and courtesy., • Ability to maintain filing and record keeping system, including document imaging., • Ability to perform basic clerical skills., • Ability to communicate verbally and in writing., • Ability to operate office machines and equipment such as PC, copiers, and printers., • Ability to work cooperatively, harmoniously and respectfully with co-workers, supervisors, public and customers., • Ability to perform a variety of clerical duties involving typing, filing and maintaining records or reports in support of a special program or department function., • Ability to handle multiple tasks and priorities with interruptions., • Ability to deal with a variety of people with diverse backgrounds., • Ability to effectively plan and organize workload., • Ability to perform data entry efficiently and accurately. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Office environment., • Driving a vehicle to conduct work., • Work Monday through Friday; some Saturday's maybe required, hours to be determined., • Hearing and speaking to exchange information in person or on the telephone., • Seeing to read a variety of materials and to drive., • Dexterity of hands and fingers to operate a computer keyboard., • Sitting for extended periods of time., • Operate mailing and other equipment., • The noise level in the work environment is usually moderate., • High level of interaction with external/internal clients. In compliance with the Americans with Disabilities Act, Franklin Apartment Management will make reasonable accommodation to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities if it would not impose an "undue hardship" on the operation of the employer's business. Ethics As a public agency, Franklin Apartment Management is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of our co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice. Stonehouse is located at 4950 Woodstone DR, San Antonio, TX 78230 and is managed by Franklin Apartment Management. Franklin Apartment Management specializes in multi-family communities. Check us out at

Job DescriptionDescription The Assistant Community Manager is a property management position that is responsible for the overall performance of assigned community or communities. Areas of responsibility includes; a) financial management b) appearance and resident relations c) day-to-day operations of the community d) management office and assigned staff. The Community Manager may be responsible for several affordable regulated programs. Regulatory compliance and the ability to understand each program is important. Ensures high performance and customer service delivery consistent with the agency's mission, vision, and values. Examples of Duties: The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require presence in the workplace on a regular basis and regular attendance must be maintained. • Inspects property on a daily basis to ensure all aspects of the property and curb appeal meet standards., • Renders the community curb appeal in a condition that is enticing to client traffic and exceeds the neighborhood market., • Inspects aged and/or selected vacancies on a weekly basis to monitor upkeep and ensure make-ready standards are being met., • Monitors occupancy and advises Supervisor of any problems areas., • Oversees and manages the details of apartment turnarounds and contractor work., • Ensures compliance with existing policy for apartment turnaround times., • Maintains collections above the minimum standards established by the housing authority or in accordance with the guidance provided by the Housing Director., • Maintains and updates the Status Board, Ready Board, and On Notice Board, if applicable., • Reviews all requests for transfer, walks units as required; and ensures a resident history review is completed by management prior to transfer being approved., • Coordinates, prepares and submits marketing reports as requested by the supervisor; including but not limited to the following: weekly traffic reports, weekly occupancy reports, captured percentages and weekly management reports., • Maintains approved budgets and requests the appropriate approval for all needed budget deviations., • Inspects apartment upon move out; determine charges (if any) to resident., • Consults with supervisor on any repairs or replacements over $500., • Prepares and submits budget variance reports, executive summaries, budget forecasts and month-end accounting and rent reports., • Trains, manages, and counsels on-site staff. Consults with supervisor regarding special circumstances or issues that should be elevated to a higher authority., • Analyzes monthly performance and budgeted projections, discusses strategies with assigned supervisor and communicates to others as needed or requested., • Communicates through weekly staff meetings the strategy changes for the coming week, short and long term goals for community operation., • Establish schedules of on-site leasing personnel, service technicians, groundskeepers., • Ensures proper coverage during office hours. Coordinates and approves PTO requests., • Conducts annual employee performance reviews; makes recommendations for assigned staff's merit increases, promotions and performance evaluations as necessary. Leadership: Provides direction to people and/or projects by clearly and effectively setting course of action for the department, staff, and tasks; manages the planning, execution, and achievement of department goals by providing regular communication to staff and stakeholders. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively. Demonstrates the ability to develop audiovisual presentations to both internal and external audiences. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; and does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team building exercises and events. Continuous Improvement and Innovation: Seeks the continuous improvement of technological business processes and services; explores out-of-the-box methods and is open to experimenting with new ideas; uses data, knowledge, and strategic decision-making to generate new and innovative solutions. Typical QualificationsEducation and Experience: • Bachelor's Degree in Business Administration, Social Services, or related field. Experience in lieu of a degree will be considered on an individual basis., • One (1) year of experience in property management or related field., • One (1) year of property management marketing experience required., • Must be flexible and available to work a flexible schedule which may include weekends, depending on the needs of the community and upon the directive of the Supervisor., • Successful completion of a criminal history background check, education, and work history verification, and drug screening test.Preferred Requirements:, • Certified Apartment Manager., • Certified Occupancy Specialist (COS)., • Tax Credit Specialist (TCS) ., • Four (4) years of property management., • Onesite and/or Yardi property management software experience., • Experience with Google Drive, Gmail, Docs, Sheets, and Slides. License and Certifications:, • Class 'C' driver's license at the time of placement and proper insurance coverage., • Must complete certification as a Certified Occupancy Specialist and/or Tax Credit Specialist within first year of employment., • Understands the Mission, Vision, and Values of the Company, and directs work within these guiding principles and operational framework., • Knowledge of office practices, procedures and customer service principles., • Knowledge and ability to perform proficient mathematical functions., • Ability to use interpersonal skills using tact, diplomacy, patience and courtesy., • Ability to maintain filing and record keeping system, including document imaging., • Ability to perform basic clerical skills., • Ability to communicate verbally and in writing., • Ability to operate office machines and equipment such as PC, copiers, and printers., • Ability to work cooperatively, harmoniously and respectfully with co-workers, supervisors, public and customers., • Ability to perform a variety of clerical duties involving typing, filing and maintaining records or reports in support of a special program or department function., • Ability to handle multiple tasks and priorities with interruptions., • Ability to deal with a variety of people with diverse backgrounds., • Ability to effectively plan and organize workload., • Ability to perform data entry efficiently and accurately. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Office environment., • Driving a vehicle to conduct work., • Work Monday through Friday; some Saturday's maybe required, hours to be determined., • Hearing and speaking to exchange information in person or on the telephone., • Seeing to read a variety of materials and to drive., • Dexterity of hands and fingers to operate a computer keyboard., • Sitting for extended periods of time., • Operate mailing and other equipment., • Contact with dissatisfied or abusive individuals.Office environment, • The noise level in the work environment is usually moderate., • High level of interaction with external/internal clients., • May be required to work at different properties or sites for interim periods to support business needs. Outside environment The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice. The Artisan communities are managed by Franklin Apartment Management. Franklin Apartment Management specializes in multi-family communities. Check us out at

Job Description Job Title: Community Director Department: Property Management Reports To: Regional Director FLSA Status: Exempt Position Summary: The Community Director is responsible for maintaining the physical asset and maximizing the financial returns in accordance with the owner’s objectives. The Community Director complies with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. This position directs and coordinates activities involving motivating and cultivating the on-site team to ensure operations meets or surpasses industry standards. The Community Director must be a leader who is able to attract, advise, and present to current and potential clients the value of choosing Gallery Residential. The Community Director is also tasked with maintaining and inspiring the company culture. Organizational Responsibilities: • Journey Visionary: Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics., • Passion & Innovation: Deeply understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions., • Organizational Ambassador: Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture., • Project Management: Create and maintain clear and sequenced plans to successfully launch projects., • Change Management: Experienced in leading cross-functional teams through change programs and projects, leverages frameworks and influence modeling to drive awareness and outcomes., • Supervises and mentors property on-site team by communicating and updating goals through one on one mentoring and team daily huddles., • Hires, onboards and trains team members and manages their performance in accordance with company policies, values, and business practices., • Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information concerning the property’s performance, and responding to owner requests as needed., • Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns., • Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, completing financial bank deposits, and preparing and reviewing monthly financial status reports., • Approves and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed., • Gathers, analyzes, and interprets current market and economic trends that may impact the property, and implements short-range and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals., • Promotes resident satisfaction and retention by responding to questions, grievances and requests in a timely manner, and taking appropriate action to resolve and address service issues., • Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests. This includes the ability to work in a stressful environment and work peacefully with co-workers and residents., • Conducts regular property inspections in person and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal., • Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary., • Oversees lease enforcement policies by completing periodic apartment inspections, following proper notice requirements, following eviction procedures, and imposing and collecting late fees and other charges as allowable and stated in the terms of the lease. This position is scheduled for 40 hours in a regular work week. Hours of operation vary, but typical office hours are from 9:00 am to 6:00 pm Monday through Friday. Must be available to work on additional tasks that may require work on weekends or after hours. Must be available to work onsite and travel for business purposes. Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: College degree is optional. Employment history that demonstrates progressive levels of accountability and responsibility in the application and usage of property management and residential multi-housing business principles, and demonstrated knowledge and skills in executing sales, customer service, revenue/expense management, and financial business plans. Language Ability: Demonstrated ability to read, write, and communicate effectively to comprehend and complete business plans, financial documents, and legal documents, motivate and lead teams, and communicate property strategies and performance with clients and property owners. Math Ability: Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information. Reasoning Ability: Senior-level experience and skills in leading and managing others, including demonstrated skills in interviewing, on-boarding, directing, evaluating performance, and making effective talent management decisions. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs to complete required reports and employment documents. Proficient in using property management software. Certificates and Licenses: Industry certifications are preferred. Supervisory Responsibilities: This job has supervisory responsibilities of corporate and onsite employees. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle, or feel and talk or hear. The employee is frequently required to stand; walk; reach with hands and arms, and climb, stoop, or squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Travel will be required to visit properties, visit clients, present for new business opportunities, attend educational conferences, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to physically access all exterior and interior parts of any property and its amenities within the assigned portfolio and markets. Must be able to view computer screens, cell phones, and other electronic equipment for extended periods of time where visual strain may result. Powered by JazzHR jgBxLy96xn

Job DescriptionPosition Description: United Apartment Group is looking for a Vice President of Training & Marketing with 5 years' marketing and training experience. They will be responsible for the development and maintenance of overall advertising and marketing strategies across the company. Summary The primary objective of this role is to develop, plan, and implement marketing programs for United Apartment Group and its communities. Acting as an advisor to Property Managers, Regional Managers, and corporate and on-site staff, the Marketing Director directly impacts the brand and reputation of UAG throughout the company and the industry. Candidate must be proficient in internet marketing and should demonstrate professional conduct, appearance, communication, positivity, ethical decision-making, critical thinking, and problem-solving skills. Provide education and motivation for site employees to introduce and reinforce policy and procedures, along with our customer service philosophy, which will ensure a consistent and high standard of performance at all United Apartment Group properties. Duties & Responsibilities 1.\tImplement and monitor marketing reports and make necessary changes to marketing strategy to ensure optimum results. 2.\tIdentify the most cost-effective method of achieving marketing objectives. 3.\tEstablish and oversee marketing plan strategy, annual marketing budget and adhere to the same. 4.\tAssist and train on-site staff in marketing the apartment communities, determining leasing problems, and offering solutions to vacancies. 5.\tNegotiate prudent financial arrangements with selected advertising partners. 6.\tMaintain relations with the center of influences in the media community that have been identified. 7.\tVisit United Apartment Group managed properties and shop competitive properties to analyze the marketability of unit rental rates, floor plans, signage, and advertising, dcor (office, clubhouse and model), and curb appeal. 8.\tOversee and manage property social accounts, including social networking, multimedia sharing, and blog initiatives 9.\tRepresent United Apartment Group with selected professional/civic organizations. (Apartment Associations, State Development Authority, Chamber of Commerce) 10.\tResponsible for all marketing assets on property transitions in and out 11.\tCoordinate all collateral materials and property signage for sites and United Apartment Group. 12.\tCoordinate and analyze the weekly occupancy reports to anticipate and combat downward occupancy trends. 13.\tHave knowledge of leasing positions and fill in if needed. 14.\tMaintain responsibility for ongoing training, education, and success of leasing consultants sales presentations by reviewing individual shopping reports, closing percentages, and counseling when necessary. 15.\tEstablish and conduct new employee orientation. 16.\tMaintain strict confidentiality of United Apartment Group and resident matters. 17.\tResponsible for review and revisions to corporate and site websites. 18.\tResponsible for overseeing all marketing integrations, set-up, and maintenance. 19.\tThis job description in no way states or implies that these are the only duties to be performed by this employee. You may be requested to follow other instructions and be prepared to perform other duties requested by your supervisor. 20.\tUsing performance reviews and skills gap analyses to identify training needs per department, team and individual. 21.\tCrafting career plans. 22.\tPlanning training programs based on business goals. 23.\tOversee all learning and development programs within our organization. 24.\tEvaluate results of learning courses. 25.\tImplement coaching sessions and mentorship programs to establish a culture of continuous learning. 26.\tRecommend new training methods (including e-learning courses and game-based platforms). 27.\tPrimary responsibility to provide initial training on company policy, procedure and forms as described in the current policy manual to on-site staff. 28.\tWork as a unit with other trainers supporting a consistent agenda among regions. 29.\tPromote team spirit within the region via creation and coordination of award programs. 30.\tAssist Regional Managers in identifying the needs of the region, assisting the development of programs to address those needs, and providing training. 31.\tProvide support in any capacity required in the initial transition or takeover of properties. 32.\tMonitor and measure the effectiveness of on-site staff, including conducting periodic, written site audits. 33.\tDetermine future training needs by reviewing audit results, then, developing specific training programs to address specific areas. 34.\tCommunicate concerns on performance standards, ability, capacity, and capability of site staff. 35.\tProvides assistance with computer training of software such as Realpage Products, Community Websites, Market Survey Products and any other reporting requirements at the direction of the Managing Partners. 36.\tContribute to the continuous development of the Policies and Procedures Manual, contributing to the ongoing evolution and revision of training support programs. 37.\tCoordinate with leadership to implement programs or otherwise assist as needed. 38.\tAttend continuing education courses, seminars, or training, as required by supervisor. 39.\tPerforms as the Administrator of the Spend Management Program by reviewing and approving or rejecting orders/invoices that route to the workflow admin that are outside of the guidelines for Onsite and Regional Managers. 40.\tReview and process employee mystery shops that occur on a monthly basis for communities managed and assign additional learning and performance enhancements to onsite teams. 41.\tPerforms other related duties as assigned by management. Qualifications \tMinimum 5 years experience on-site, or a college degree in a related field. \tNeed to have the ability to travel from one property to another. \tProficiency with Microsoft Office, Email, OneSite, and Realpage Product Suites. \tStrong interpersonal skills, ability to work with large groups as well as one-on-one. \tMotivational skills, teaching experience. \tAbility to handle multiple tasks. \tExcellent communication skills, verbal and written. Experience \tMust have a minimum of 5 years of experience in a management or marketing position of multi-family units. \tMust have experience preparing news releases and dealing with the media. \tMust have current working knowledge of all Federal, State, and Local laws pertaining to the marketing of multi-family housing. Skills \tRequires oral and written communication skills to the degree of being able to acquire information, explain United Apartment Group policies and procedures and convey information in a manner that is readily understood. \tRequires the ability to speak in public and present training workshops. \tRequires reading skills to the extent of good comprehension. \tRequires math skills to determine the best pricing of marketing and advertising mediums. \tRequires customer service skills in order to promote United Apartment Group, resolve problems and lease apartments if necessary. \tRequires ability to drive from one property to another. \tRequires time management skills in order to use time effectively. \tMust have the ability to work unsupervised and must be self-motivated. The ideal candidate should demonstrate the following: \tIndependently motivated \tStrategic thinker \tCustomer/Resident focused \tUpbeat and reliable personality Physical Requirements \tVision: Must be sufficient to read reports, instructions, correspondence, and any other written material pertinent to your job. \tHearing: Must be sufficient to understand a conversation at a normal volume, both in person and by telephone. \tSpeech: Must be coherent to promote and market ABC Company. \tPhysical Mobility: Must be sufficient to move about in office and properties including climbing stairs and to drive an automobile. \tManual Dexterity: Must be sufficient to operate office machines. \tStress: Must be able to handle stress and meet deadlines. Legal \tBondable \tValid State Driver's License Benefits \tMedical, Dental, 401K \tPaid Time Off accrual begins first day of employment \tTuition Reimbursement \tEmployee Referral Program \tLife Insurance

Job Description Cooper Street Capital is looking for an Assistant Manager in San Antonio, TX to join our growing team! Who We Are: CSC Management is a privately owned, multi-family property management firm headquartered in Aspen, CO. We own and operate a portfolio of multifamily properties throughout the United States including key markets such as San Antonio, Austin, Houston, El Paso, Albuquerque, Portland, and Oklahoma City - with close to 5,000 units under management. Job Summary: The Assistant Manager is the key to success at our property sites. In this position, you will assist the Community director with overseeing several rehab and property improvement projects, being responsible for all property operations, and managing and coordinating people, activities, and available resources to maximize occupancy levels and property values. In essence, you will ensure that the property is running smoothly, that tenants are safe and satisfied, and that all facilities and compliance are in great standing. In addition, you will support and train the support staff and maintenance team to perform their jobs to the fullest potential. Benefits: • Hourly Pay Rate: $17.00 - $20.00, • On-going training and development in topics relevant to the Property Management industry, • PTO, including vacation, sick, and personal time off, as well as paid holidays, • Performance Bonus Programs, • 401K & 401K Employer Matching, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Savings Account, • Life insurance, • Ensure that all rents are collected when due and posted in a timely manner. It is mandatory that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis., • Approve and submit all invoices to corporate office for payment, • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments, • Ensure that lease files are complete and that completion of leases is being executed properly, • Ensure that the office opens on schedule, is clean, and that model apartments are ready for tours and inspections, • Assist in maintaining records on all aspects of management activity on a daily, weekly and/or monthly basis., • Communicate all challenges affecting the operation of the property to the Property Manager, • Ensure all calendar activities are conducted in a timely manner to meet required deadlines, • Maintain positive customer service attitude that contributes to a vibrant community, • Perform inspections with residents for all move-in/move-outs, • Review and track all notices to vacate to determine the cause of the move-out, • Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc., • Physically walk and inspect property on a daily basis; vacant apartments must be walked a minimum of once per week to ensure appropriate temperature settings and security of unit, • Update ‘Make Ready Board’ daily. Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out, • Report all liability and property incidents to Property Manager immediately., • Conduct market surveys monthly. Conduct or shop comparables and be aware of neighborhood market conditions, • Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc., • Welcome and show property to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork., • Approve and sign all lease paperwork and addenda, • 2 years experience assisting management of apartment properties, • Proficient knowledge of Microsoft Office Suite, Email, Dropbox, Google Drive, Entrata We value progressive thinkers who bring diverse experiences and viewpoints to the table. CSC team members are systems thinkers and operational experts. We are performance driven self-starters who embody an entrepreneurial mindset and thrive in being self-directed as well as team-oriented. We enjoy working with a team to build new systems and creatively use existing resources to proactively address issues. We strive for continual improvement and excellence. CSC is committed to equal employment opportunity. We will not discriminate against employees, or applicants for employment, on any legally-recognized basis including, but not limited to: veteran status, marital status, military status, race, age, gender, religion, sexual orientation or national origin. This Company Describes Its Culture as: • Detail-oriented -- quality and precision-focused, • Aggressive -- competitive and growth-oriented, • Outcome-oriented -- results-focused with strong performance culture, • Team-oriented -- cooperative and collaborative

Job Description SERVANT LEADERSHIP: Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living, memory care, and skilled nursing services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services. GENERAL SUMMARY: The Wellness CNA assures the day-to day care of our residents/patients is provided in a sensitive, professional and effective manner. This position provides assistance to the resident/patients in accordance with state and company regulations. The Wellness CNA may also participate in the Culinary Program and Community Program to ensure the best quality of care is provided for all residents/patients. ESSENTIAL JOB FUNCTIONS: • Assist residents/patients with their personal care and activities of daily living as assigned and as requested by residents/patients, • Review and participate in 24 Hour Reports, Daily Logs, Shift Cross-over Reports and verbal reports as needed, • Assist residents/patients to and from scheduled programs, • Promote personal choices, independence and spiritual needs as needed, • Perform laundry duties as assigned, • Respond to resident/patient emergency calls in a timely manner, • Ensure compliance with new resident/patient care protocols, • Report all resident changes in condition immediately to the Wellness Nurse or Resident Wellness Director, • Assure that established infection control practices are maintained, • Report all accidents and incidents as soon as possible to supervisor, no matter how minor, • Maintain the confidentiality of residents’/patients’ personal care information, • Honor the residents’/patients’ personal and property rights, • Be knowledgeable and prepared for emergency situations including disasters, fire and other emergencies, • Perform daily housekeeping tasks as assigned using established procedures and standards, • Assist in the dining room with serving meals and clearing of tables, • Provide post-mortem care as instructed, • Must be in company uniform and resident ready at all times, • Able to communicate effectively with all levels of management, team members, residents/patients, family members, vendors, referral sources and outside contacts, • Able to make independent decisions, • Must be able to communicate in a warm, friendly and caring manner, • Must possess a passion to work with and around senior citizens, • High School Diploma or equivalent, • Certified Nursing Assistant The following physical demands are representative of those that must be met to successfully perform the essential functions of this position: • Able to stand or walk 75% of the day, • Able to concentrate with frequent interruptions, • Able to work under stress and in emergency situations, • Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping, • Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members, • Occasionally lift / carry up to 50 pounds. OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT: • Work in all areas of the community, • Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions, • Required to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and procedures, • Personal protective equipment includes infection control kit, rubber gloves and non-slip shoes, • Subject to infectious diseases, substances and odors, • Follow Safety Policy & Procedures 10pm/6am

Job DescriptionDescription: Under the supervision of the Director of Operations, the Operations Administration Assistant (OAA) assist with the coordination and management of internal company functions as well as interface with operational customers and employees over the phone. This role supports area managers, office management, and field employees. In addition, the Operations Administrative Assistant performs general clerical duties as assigned such as preparing reports, file records, tracking inventory, etc. They are expected to submit all required paperwork and complete task within designated timeframes, and assist with orientation and training of new hires. The OAA also maintains adequate inventories of all required supplies and property, reviews and verifies operations invoices, and may serve as HR liaison between Operations and Support Services. Job Duties • Organizing and maintaining files and records for operations., • Assist with preparing and editing operations correspondence, reports, and presentations., • Coordinates projects workflow, establishing and communicating priorities, and maintaining confidential files and records, • Ensure all project-related information/updates, reoccurring tasks, new assignments are entered into the team management application., • Act as POC for office assistance., • Assists with planning and scheduling meetings and appointments., • Maintains office supply inventory by checking stock to determine inventory level; anticipating needed office supplies., • Liaises with executives direct reports to ensure timely communication of requests and projects., • Compiles operational data, enters into automated processing systems, and verifies accuracy., • Produces routine, numerical reports for management information and human resources tracking., • Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements., • Designs, organizes, and maintains specialized and custom forms, records, reports, files, and logs to support technical work processes for the operations department and other departments as needed., • Designs, develops, and maintains spreadsheets requiring data interpretation and manipulation; removes and archives inactive records or files; researches and assembles information from a variety of sources for the completion of specialized forms and technical reports; copies, compiles and distributes contracts, reports, documents, and other materials., • Organizing and maintaining server files and records. Act as “Gatekeeper” for company server. Move, rename and save files as needed and establish a matrix for all departments., • Handle all incoming calls from customers or employees and resolve immediate problems by coordinating practical solutions and providing excellent customer service., • Making travel and other arrangements as requested., • Receives and screens visitors and/or telephone calls, providing general and specialized information regarding departmental functions that may require the use of judgment, tact and sensitivity and the interrelation of policies, rules and procedures; skillfully handles complaints and inquiries; researches and responds to requests or refers complaints and requests to other staff when warranted., • Assist the training department with developing, organizing, and issuing training material to existing and new hires., • Special project/event coordinator., • Receptionist duties as assigned., • All other duties assigned.Requirements:, • Bachelor degree or minimum of seven (7) years of increasingly responsible office administrative or specialized administrative and project support; or an equivalent combination of training and experience., • Strong work tenure: Five (5) to ten (10) years of experience supporting C-Level Executives or Directors, preferably in a non-profit organization., • Spanish language skills are preferred., • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point) Adobe Acrobat and Social Media web platforms., • Available to work Monday-Friday and be on call on weekends as needed., • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail., • Very strong customer service and interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors., • Expert level written and verbal communication skills., • Adherence to timelines and schedules with good follow through on projects and deliverables., • Excellent attendance record., • Demonstrated proactive approaches to problem-solving with strong decision-makingcapability., • Emotional maturity., • Highly resourceful team player, with the ability to also be extremely effective independently, • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response., • Forward-looking thinker, who actively seeks opportunities and proposes solutions., • Experience supporting senior level Executives, preferably in a non-profit organization., • Be able to pass a background check and screening requirements as required by contract andcompany standards.