Emergency Dispatcher
17 days ago
Gillette
Job Description This job requires commute or relocation to Custer, SD The Custer County 9-1-1 Communications Center is accepting applications for Full-Time Emergency Dispatcher. Custer County offers an excellent benefit package and is a member of the South Dakota Retirement System. Starting wage is $21.71 per hour for non-certified, and $22.65 per hour if currently South Dakota Certified/or at the time of obtaining State Certification. Shift Differential pay of $1.00 per hour between hours of 1800-0600. Applicant must be willing to work any shift, including nights, weekends, and holidays. Position is open until filled. GENERAL DEFINITION OF WORK: • Must perform tasks necessary for the operation of a combined communication center service: Fire Departments (urban and rural), County Sheriff's Department, Police Departments, Ambulance services (urban and rural), Life flight and any other agency deemed necessary., • Receives emergency and non-emergency calls, from the public, dispatchers, and law enforcement agencies via telephone, radio systems and CAD systems., • Calls are completed in accordance with established local procedures as governed by Communications Council and the Federal Communications (FCC) Rules and Regulations., • Must operate computer terminals for specialized access with various automated data banks in compliance with applicable laws., • Works in a confined area and remains seated for long periods of time entering data into various computer systems., • Must be able to work different shifts with possible mandatory overtime, holidays and weekend as needed., • Assigns appropriate public safety personnel for routine and emergency calls for service., • Ability to communicate effectively and calmly, courteously and clearly, both verbally and in writing, speaking distinctly, and promptly. Communicates with irate, hysterical, aggressive and/or abusive individuals while maintaining composure and attempting to verbally calm them., • Hears in normal range., • Ability to simultaneously listen and comprehend both telephone and radio traffic., • Comprehends and applies County/City ordinances, policies and procedures., • Ability to document all activity, locations and status in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information., • High School diploma or general education degree (GED) will be the minimum level of education that will be considered., • Must be 18 years of age and a U.S. citizen., • Ability to read and comprehend simple instructions, short correspondence, and memos., • Ability to write simple correspondence., • Ability to learn law enforcement terminology and procedures., • Must not have any felony convictions and pass a background check., • Must successfully complete the state mandated 911 Basic Course within one year of hire., • Reaching: extending hand(s) and arm(s) in any direction, • Fingering: picking, pinching, typing or otherwise working primarily with fingers rather than with whole hand or arm as in handling, • Grasping: Applying pressure to an object with the fingers and palm, • Talking: Expressing or exchanging ideas by means of the spoken word, • Hearing: Perceiving the nature of sounds without major correction, • Repetitive motions: Substantial movements (motions) of the wrists, hand and/or fingers; bending, reaching, pivoting, stooping, standing, kneeling, squatting #hc163639