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  • Encore Business Group inc
    Customer Service Manager
    Customer Service Manager
    7 days ago
    Full-time
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

    Easy apply
  • strong ones llc
    Bookkeeper / Paralegal
    Bookkeeper / Paralegal
    2 months ago
    $22–$30 hourly
    Part-time
    Central Ward, Newark

    Par-time: We are seeking an organized and detail-oriented individual to support our administrative and financial operations. The role will primarily involve Preparing and managing invoices accurately and on time Maintaining and organizing documents and records for easy access and compliance Conducting follow-up calls and communications related to invoices, payments, and documentation

    Immediate start!
    No experience
    Easy apply