Follow-Up & Collections - 250068
23 hours ago
Tempe
Hiring a Follow-Up & Collections Specialist in Tempe, AZ! Schedule: M-F 7-4 PM or 8-5 PM Salary Range: $48,000 - $60,000 annually $7,500 sign on bonus Performance bonuses (about $6,500 a year) $63 weekly reimbursement to DoorDash Day to day: • Manage patient accounts from resubmission to final resolution, ensuring accurate balances and contract compliance., • Research and resolve denials, draft appeals, and escalate accounts as needed., • Follow up with payers to secure timely reimbursement and resolve underpayments., • Review EOBs to confirm payment accuracy and patient responsibility., • Analyze trends in denials and collections; report findings and suggest improvements., • Conduct account reviews including secondary billing, contractual adjustments, and coverage verification., • Handle patient calls for collections, payment plans, and financial assistance., • Draft and manage correspondence with patients and payers; determine next actions., • Maintain knowledge of payer rules, CMS guidelines, insurance regulations, and billing codes., • Serve as a resource and trainer for billing staff; support complex issue resolution., • Organize work to meet productivity goals and collaborate with internal and external stakeholders., • Support compliance with company billing policies, safety programs, and quality initiatives., • Perform additional duties as assigned. Must Have Qualifications: • High school diploma or GED equivalent, • 5+ years medical collections experience, • Knowledge of general office procedures and office equipment, • Proficiency with PC, Microsoft Office (Word, Excel), and medical billing software