Administrative Assistant
hace 3 días
Cartersville
Who we're looking for: The Administrative Assistant will learn our customer experience role, logistics support role, and accounting support roles to thoroughly support the office, sales, logistics, accounting & service teams, and ensure clerical items are completed in a timely and accurate manner. We’re seeking an intelligent, detail-oriented team player who takes pride in their exuberance and customer service. You’ll be jumping between assisting drivers, assisting customers, and supporting our sales, logistics, accounting & service teams, so the ability to multi-task and handle disruption without losing focus is essential. You’ll help create a first impression with visitors, drivers, and customers, and you’ll represent an organization known for exceptional customer service. What we offer you: An impressive benefits and rewards package · Medical, dental, and vision insurance, where 95% of your premium is company-paid · Company-paid life and disability insurance · 401k savings plan; we contribute 3% of your salary regardless of your contribution · Accident, critical illness, and supplemental life insurance · Flexible PTO - We’re all adults here · Competitive base salary A great environment · Casual dress code · Limitless development – you grow us, we’ll grow you · A culture of gratitude Duties and Responsibilities Include: • Creating a competent and caring first impression with visitors, customers, and drivers in person and on the phone, • Answering, screening, and directing phone calls to the appropriate team member, taking messages and scheduling appointments as needed., • Receiving and preparing for shipment all mail, documents, packages, and courier deliveries, distributing items as appropriate, • Performing a broad array of administrative and clerical support tasks., • Performing filing and recordkeeping., • Completing vendor applications., • Processing incoming checks., • Completing driver intake forms., • Escorting drivers to the shop floor, upholding high workplace safety standards., • Communicating with internal customers and third-party partners about freight details, delivery or pickup times, and special handling requests., • Maintaining records of delivery and pickup times., • Preparing dispatch documents, and generating freight bills and invoices where applicable., • Providing administrative support to AR/AP, • Serving as a liaison between different departments and people., • Performing other related duties as necessary or assigned. Required skills/abilities: · Ability to portray unwavering friendliness, regardless of the circumstance · Exceptional attention to detail · Ability to retain detailed information · Highly organized · Excellent written communication · Excellent sense of urgency and prioritization skills · Proficient in Outlook Eduction/Experience: · Bachelor’s degree · 4+ years’ experience in customer service. · Experience with high-volume and fast-paced work environments. · Experience with Google Sheets, NetSuite, and Adobe preferred but not required. Physical Requirements: · Prolonged periods sitting at a desk and working on a computer. · Must be able to lift up to 20 pounds at times. · Must be able to move around and on equipment to take photographs. Location: • On-site in Cartersville, GA