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  • Driver
    Driver
    3 days ago
    $16–$20 hourly
    Part-time
    Briarcreek-woodland, Charlotte

    maman is a cafe-bakery-kitchen-event-catering company founded in 2014 by owners Elisa Marshall and Benjamin Sormonte in soho nyc, focusing on homemade baked goods and comforting foods that bring them back to their own mothers' cooking and warmth of home. maman offers delicious food and beverage as well as aesthetically pleasing spaces covered in rustic charm, blue and white ceramics, custom designed cups, and plenty of bunnies and greenery. maman is many things in one but it all stems back to family and the strong family we create within our team. we aim to serve your daily coffee and lunch, cater your next major event, or host the most special occasions in your life. We're looking for a Driver to join our team We are seeking a skilled delivery driver to join our growing family! Van is provided. Must be available from between 6am-2am for 7-9 hour shifts daily and have a valid driver's license. What you'll do: • Deliver food and goods between our various maman locations and to our customers for catering orders What we're looking for: • You are a team player with a desire to learn and grow, • You have great communication skills, • You enjoy and thrive in a fast-paced environment, • You are able to load and unload delivery van, • Flexible schedule that might include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible, • Flexible scheduling Compensation $16 - 20 per hour Previous delivery driver experience is a plus but not required. Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Regional Culinary Director
    Regional Culinary Director
    3 days ago
    $80000–$95000 yearly
    Full-time
    Briarcreek-woodland, Charlotte

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. From baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. In September 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. Our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. You are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. You have strong culinary expertise in French, Mediterranean, and American cuisines, and are fluent in both English and Spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's North Carolina locations, leading the Culinary Management team and partnering closely with the Regional director to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across North Carolina. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards ● Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards ● Maintain rigorous food quality, presentation, and portion control standards ● Train and coach BOH teams to ensure proper execution of all culinary initiatives ● Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets ● Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments ● Audit ServSafe Food Handler certifications for management at all locations Operational Excellence ● Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed ● Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders ● Conduct performance reviews, provide ongoing coaching and foster career development conversations ● Partner with the regional director COO to foster a collaborative, four-walls environment in each location ● Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance ● Enforce best practices for inventory management, ordering procedures, and portion control ● Oversee COGS guidelines and food cost targets to protect and improve margins ● Analyze PL statements and implement corrective action plans where necessary ● Optimize labor scheduling and productivity across all locations ● Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality ● Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support ● Maintain open communication with Kitchen Leaders, Regional Director, Executive Culinary Director COO regarding progress, challenges, and opportunities ● Support cross-functional projects and activations, ensuring alignment with brand standards ● Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications Skills ● 7+ years of progressive culinary leadership experience, including 2+ years in a multi-unit or regional leadership role ● Strong financial acumen with proven ability to manage budgets, labor, and costs effectively ● Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred ● Extensive knowledge of State and local food safety regulations across North Carolina ● Excellent leadership, communication, and problem-solving skills ● Willingness and ability to travel frequently throughout Charlotte area. ● Energetic, approachable, adaptable with experience building and leading high-performing teams ● Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: ● A collaborative culture that values teamwork, initiative, and continuous improvement ● Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand ● Comprehensive healthcare options, 401k and commuter benefits ● Paid time off and a flexible, supportive work environment ● Ongoing professional development, training, and opportunities for internal mobility ● Sweet perks cookies, coffee, and in-store discounts ● A company culture where we roll up our sleeves, support one another, and celebrate shared success

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