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Job Description Location: Remote (must have 4-hour overlap with China timezone for effective cross-team communication) Reports to: Chief Growth Officer 工作地点：远程办公（为实现有效的跨团队沟通，必须与中国时区有4小时的重叠）汇报对象：首席增长官 About Lordhair 关于Lordhair Lordhair is the world's leading men's hair replacement brand, helping thousands of customers worldwide regain their confidence through high-quality, custom hair systems. Our customers aren't just buying a product—they're transforming how they see themselves. That means the way we communicate matters. Lordhair是全球领先的男士补发品牌，通过高品质的定制假发系统，帮助全球数千名客户重拾自信。我们的客户购买的不仅仅是产品，更是在改变他们对自己的看法。这意味着我们的沟通方式至关重要。 The Role 角色 We're looking for a Lifecycle Marketing Manager to take full ownership of our retention engine. You'll be the architect behind how we nurture leads, convert hesitant buyers, and turn first-time customers into lifelong advocates. 我们正在寻找一位生命周期营销经理，全面负责我们的客户留存引擎。你将成为我们培育潜在客户、转化犹豫买家，并将首次购买客户转变为终身拥护者的幕后架构师。 Our email program already delivers strong results—but we know there's more on the table. Your job is to find it. You'll optimize what's working, rebuild what isn't, and expand into SMS and WhatsApp to meet customers where they are. 我们的电子邮件项目已经取得了显著成效，但我们知道还有更多潜力可挖掘。你的工作就是去发现这些潜力。你将优化现有的有效策略，重建无效的部分，并拓展到SMS和WhatsApp，以便在客户所在的地方与他们取得联系。 This isn't a role where you execute someone else's playbook. You'll build the playbook. You'll dig into cohort data, identify drop-off points, and design campaigns that actually move the needle. If you thrive on autonomy and get genuinely excited about a well-timed winback flow, we want to talk. 这不是一个执行他人既定策略的角色。你将制定策略。你要深入研究群组数据，找出流失点，并设计真正能产生效果的营销活动。如果你喜欢独立自主的工作方式，并且对适时的挽回流程由衷感到兴奋，我们希望与你交流。 What You'll Own 你将拥有的 Klaviyo will be your domain. Automations, campaigns, segmentation, deliverability—all of it. You'll develop lifecycle strategies across the full customer journey, from first touch through repeat purchase and referral. You'll build out our SMS and WhatsApp capabilities from scratch, creating a true multi-channel retention ecosystem. You'll run cohort analyses to understand customer behavior and translate insights into action. You'll collaborate with creative and product teams to develop campaigns that educate, engage, and convert. Klaviyo将成为你的领域。自动化、活动、细分、可送达性——所有这些。你将在整个客户旅程中制定生命周期策略，从首次接触到重复购买和推荐。你将从零开始构建我们的SMS和WhatsApp功能，创建一个真正的多渠道留存生态系统。你将进行群组分析，以了解客户行为，并将洞察转化为行动。你将与创意和产品团队合作，制定能够教育、吸引和转化客户的活动。 What We're Looking For 我们的招聘要求 You must have hands-on Klaviyo experience—not just familiarity, but real depth in building flows, managing lists, and troubleshooting deliverability. You should have a track record at an 8-figure e-commerce brand where you've demonstrably improved retention metrics. You need to show evidence of strategic thinking: cohort analysis, LTV optimization, churn reduction, or similar work that proves you understand the "why" behind the tactics. A bias toward action is essential—you see a gap, you fix it. You don't wait for permission. 你必须具备Klaviyo的实际操作经验——不仅仅是熟悉，而是在构建流程、管理列表和解决可送达性问题方面有深入的实践。你应该在一个营收达8位数的电商品牌有工作记录，在那里你能明显改善留存指标。你需要展示出战略思维的证据：群组分析、LTV优化、降低客户流失率或类似的工作，这些能证明你理解策略背后的“原因”。偏向行动至关重要——看到差距，你就去解决，而不是等待许可。 Experience in men's grooming, hair care, or adjacent categories is a strong plus. Understanding our customer's mindset will accelerate everything. 有男士美容、头发护理或相关领域的经验是一大优势。了解我们客户的心态将推动一切工作。 Why Lordhair 为什么选择Lordhair You'll join the #1 hair system brand in the world—a lean, high-impact team where your work directly drives company growth. No layers of bureaucracy—just real problems to solve and the freedom to solve them. We're scaling internationally with operations across the US, UK, and China, and you'll play a central role in how we communicate with customers across all markets. 你将加入全球排名第一的毛发系统品牌——一个精简高效、影响力大的团队，在这里你的工作将直接推动公司的发展。没有层层官僚机构——只有实实在在的问题需要解决，以及解决这些问题的自由。我们正在进行国际扩张，业务遍及美国、英国和中国，你将在我们与所有市场的客户沟通中发挥核心作用。 How to Apply 如何申请 Submit your CV along with a covering letter explaining why you're the right fit. 请提交您的CV及一封求职信，说明您为何是合适的人选。 If successful, here's what to expect: 如果成功，以下是你可以期待的内容： * CV/Resume Submission - Gain our attention, keep it specific to Lifecycle management, retention and e-commerce success. * 提交简历/CV - 吸引我们的注意，内容要紧扣生命周期管理、客户留存和电子商务成功。 * Practical Task – A real scenario-based assignment to showcase your skills * 实践任务 – 基于真实场景的作业，用以展示你的技能 * CGO Interview – A conversation to assess mutual fit and alignment * CGO面试 - 评估双方契合度和一致性的对话 * Team Interview – Meet the core team members you'll be working with * 团队面试 – 与你将共事的核心团队成员见面 * Salary $40-50k depending on experience. * 薪资40000-50000美元，依经验而定。

Job DescriptionRetention & Lifecycle Marketing Manager Location: Downtown Los Angeles (In-Office) Kinn Studio is looking for a hands-on, data-driven Retention & Lifecycle Marketing Manager to own and scale our email, SMS, print mailer, and catalog programs. You’ll lead the full customer lifecycle: driving loyalty, repeat purchase, and emotional connection through storytelling, personalization, and elevated brand experience. Because Kinn is moving away from discounts, this role requires someone who can build retention through creative strategy and experience, not just promotion. Crafting desire through luxury-driven moments, clienteling, content, and brand world-building. This is a doer role for someone who wants to build not just directing work. What You’ll Own Email, SMS, Mailers & Catalog • Lead end-to-end lifecycle marketing across email, SMS, and printed mailers/catalogs, strategy, builds, segmentation, and testing., • Manage and optimize all flows: welcome, post-purchase, winback, VIP, gifting, engagement rings, abandonment, and more., • Create an annual campaign and catalog/mailer cadence aligned with storytelling, launches, and customer needs.Retention Strategy Without Discounts, • Develop value-driven retention programs rooted in luxury, personalization, content, and experience., • Build repeat purchase behavior through education, VIP clienteling, surprise-and-delight, and editorial storytelling.Segmentation & Personalization, • Develop behavior/value segments (VIP, first-time, high-intent, Private Suite, Founder’s Club)., • Personalize journeys across channels from digital to physical moving customers toward VIP status.VIP & Post-Purchase, • Scale Kinn’s high-touch VIP and loyalty ecosystem., • Partner with CX and Retail to integrate digital + IRL clienteling., • Own review generation and post-purchase surveying.Analytics & Insights, • Report on email/SMS performance weekly and monthly (CTR, CVR, AOV, LTV, and deliverability)., • Analyze cohort trends and retention leaks, turning insights into action.Cross-Functional Collaboration, • Partner with Brand on luxury voice, visuals, and storytelling across email/SMS/catalog., • Work with E-Com on onsite retention moments., • Align with Paid Media on messaging and the post-click experience., • Support CX/Store teams in post-purchase experience and VIP clienteling.Execution Leadership, • Oversee email/SMS agency + freelancers; maintain quality and performance standards., • Stay hands-on while guiding external partners. You Might Be a Fit If You: • Have 3–6 years in lifecycle, CRM, or retention (ideally DTC/luxury/beauty/fashion)., • Are fluent in Klaviyo and A/B testing., • Think customer-first and love building emotional, luxury-driven journeys., • Know retention metrics deeply and turn insights into creative actions. IcgkRrYJM8

Job Description Lifecycle, Email & Design Marketing Manager Location: Remote - Los Angles Department: Marketing Reports To: Director, Marketing Job Type: Fulltime Overview: The Lifecycle, Email & Design Marketing Manager will lead HBH’s lifecycle, email, design, and social media marketing initiatives—owning strategy, creative execution, and performance across multiple brands. This role blends creativity with analytics to craft visually compelling campaigns that connect with our grower audience, enhance retention, and drive revenue. You will collaborate cross-functionally with sales, operations, merchandising, and creative teams to design and deliver integrated marketing campaigns that align with business objectives, support sales initiatives, and engage customers throughout the journey. This is a highly visible, hands-on role ideal for a creative, design-savvy, and data-driven marketer who thrives in a fast-paced, collaborative environment. Key Responsibilities: Email & Lifecycle Marketing • Plan, design, and execute email and lifecycle campaigns from concept through post-analysis., • Develop creative layouts, visuals, and graphics that reflect brand identity and engage subscribers., • Build and optimize automated flows (welcome, onboarding, post-purchase, win-back, loyalty)., • Develop engaging copy, subject lines, and CTAs that drive measurable results., • Maintain templates, creative assets, and segmentation strategies within Klaviyo., • Monitor deliverability, list hygiene, and performance to ensure strong engagement and inbox placement. Design & Creative Development • Own the visual design process for email, digital, and social campaigns—ensuring cohesive branding and a consistent visual language., • Collaborate with internal teams to create digital assets including graphics, banners, templates, and visual content for web and social channels., • Translate complex ideas into visually engaging materials that communicate clearly and inspire action., • Maintain brand style guides, ensuring all assets meet brand and accessibility standards., • Work with external vendors or freelancers when necessary to support design needs and maintain creative quality., • Partner with photography, content, and product teams to incorporate imagery and brand storytelling into campaign designs. Cross-Functional Collaboration • Partner with sales and operations to create campaigns that support product launches, sales goals, and regional initiatives., • Work with merchandising and product teams to highlight seasonal promotions and educational content that resonate with customers., • Collaborate with SEO, SEM, and advertising partners to ensure cohesive cross-channel messaging and design alignment. Social Media & Content Marketing • Oversee social media strategy and creative direction across HBH brands (Instagram, Meta, LinkedIn, TikTok)., • Design social graphics, promotional content, and animations to support campaigns and storytelling., • Align social content with email and lifecycle initiatives to amplify reach and engagement., • Support creation of educational and promotional content to grow brand awareness and engagement. Analytics & Optimization • Track and analyze campaign performance metrics including open rates, CTR, conversion, and ROI., • Use Google Analytics 4, Power BI, or equivalent tools to identify trends and opportunities., • Turn insights into actionable strategies that enhance engagement, design effectiveness, and revenue impact., • Present performance updates and creative recommendations to marketing leadership. Key Performance Indicators (KPIs): • Design Performance: Engagement metrics tied to visual content (CTR, dwell time, and conversion from designed assets)., • Email Campaign Performance: Open rate, click-through rate (CTR), and click-to-open rate (CTOR) improvements., • Conversion & Revenue Impact: Email-to-purchase conversion rate, revenue per send, and total email-driven revenue., • Automation & Lifecycle Success: Performance of automated flows (welcome, post-purchase, win-back, reactivation, loyalty)., • Customer Retention & Loyalty: Growth in repeat purchase rate, customer lifetime value (LTV), and subscriber retention., • List Health & Growth: List growth rate, deliverability, bounce rate, and unsubscribe rate., • Cross-Functional Alignment: Percentage of campaigns tied to sales objectives and timely delivery of collaborative projects., • Campaign ROI & Creative Efficiency: ROI improvements and project turnaround time for design and campaign production., • Testing & Optimization: Frequency and success rate of A/B tests (creative, layout, subject lines)., • Analytics & Reporting Accuracy: Timely reporting of creative and performance data. Qualifications • 3–5+ years of hands-on experience in email, lifecycle, or digital marketing; experience with visual or graphic design preferred., • Proficiency with design tools (Adobe Creative Suite, Canva, or Figma) and familiarity with brand design systems., • Proven success developing and executing data-driven and visually engaging campaigns., • Advanced knowledge of Klaviyo or similar ESP (flows, A/B testing, segmentation, deliverability)., • Strong collaboration skills—able to partner effectively with sales, operations, and product teams to align marketing and design goals., • Excellent copywriting and design sense with a keen eye for layout, typography, and storytelling., • Proficiency in campaign analytics and performance tools (Google Analytics 4, Power BI, or equivalent)., • Familiarity with Shopify or similar eCommerce platforms preferred., • Highly organized, resourceful, and adaptable; comfortable managing multiple brands and priorities. In addition to the responsibilities listed above, the employee may be asked to perform other duties as assigned by management. Acknowledgment: I have read and understood the job description for the above-mentioned position and agree to perform the responsibilities and duties as outlined. I understand that my role may evolve as needed to support the organization's goals. Name Date Signature ____________________________

Job DescriptionSENIOR MANAGER, EMAIL & SMS MARKETINGMadhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that. About the RoleWe're looking for a strategic and hands-on Senior Manager of Email & SMS Marketing to fully own our lifecycle programs and drive customer retention, first-time purchase conversion, and overall revenue through best-in-class lifecycle marketing strategies. As the Senior Manager of Email & SMS Marketing, you'll be responsible for building and executing the full lifecycle marketing calendar—from strategy to deployment to analysis. You’ll work closely with our creative, ecomm, and data teams to develop campaigns, optimize automations, and improve performance through testing and personalization. You should be equal parts strategic thinker and tactical executor—with strong creative instincts, sharp analytical skills, and a deep understanding of what drives retention and conversion. You must be based in or willing to move to Los Angeles to be considered for this position. Responsibilities● Own the end-to-end Email & SMS strategy, execution, and performance across Klaviyo (or current ESP/SMS platforms)● Build, schedule, and deploy campaigns, flows, and automations with segmentation, personalization, and A/B testing● Develop and maintain the monthly/quarterly content calendar in collaboration with creative and marketing teams● Continuously test and optimize: subject lines, send times, templates, CTAs, segmentation strategies, and more● Analyze performance metrics (open rate, CTR, CVR, unsubscribes, revenue) and translate insights into actionable improvements● Manage list health, deliverability, and compliance with privacy laws (GDPR, TCPA, etc.)Ideate and implement strategies to grow both email and SMS subscriber lists● Collaborate with acquisition and creative teams to ensure cross-channel alignment and customer journey consistency Qualifications● 4–6+ years of experience in email and SMS marketing, ideally in DTC or e-commerce● Deep experience with Klaviyo (or similar ESP/SMS tools)Strong analytical skills; confident using data to drive decisions● Experience developing and executing lifecycle strategies and customer segmentation● Highly organized with the ability to manage multiple campaigns, deadlines, and calendars● Creative eye and strong collaboration instincts● Self-starter who can take full ownership of a channel and drive measurable growth Nice to Have● Experience in fashion/apparel or consumer goods● Shopify ecosystem familiarity● Knowledge of deliverability best practices and compliance standards Benefits● 15 days PTO, and 9 days sick pay annually● Paid holidays● Health, dental, and vision insurance with 75% premium coverage by Madhappy● Retirement plans available$600 quarterly health stipends● Employee discount and early access to productsAbout MadhappyLearn more about our initiatives including Local Optimist & The Madhappy Foundation below and via Madhappy.com and @Madhappy. About Local OptimistLocal Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment. About The Madhappy FoundationThe Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement. Learn more here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionWhat We Do ✨ Telgorithm is a fast-growing message and voice API provider that helps software platforms deliver compliant, high-quality SMS/MMS and voice at scale. Think messages like appointment reminders, marketing & promotions, alerts & notifications, and two-factor authentication. We handle the complex parts (carrier rules, compliance requirements and deliverability) so our customers can focus on building great products. Joining Telgorithm means working on infrastructure that powers billions of messages and helps companies communicate reliably with their users. What Sets Us Apart 🎯 We emphasize speed and support, we provide expert guidance so our customers don't have to be. In turn, we help our customers reduce operational risk, cut costs, and improve deliverability to stand out in their market. Lastly, we offer patented deliverability technology called Smart Queuing that customers cannot get anywhere else. This unique technology auto manages messaging rate limits to improve customer deliverability by 20% and save thousands each month on dropped messages. To learn more, visit Who We Are 🧡 We're built on transparency, customer experience, responsibility, education, and empathy, and we believe people (yep, that means you) are the key to our success. That's why we're obsessed with building a team that feels supported, challenged, and excited to show up every day. What You'll Do 🚀 As part of our team, you'll be on the front lines of growth, sparking the first conversations with future customers and fueling our pipelines. Your role is all about curiosity, persistence, and creativity in reaching out to the right decision-makers and booking discovery calls that matter. This isn't a "smile and dial" volume game. You'll use research, personalization, and a smart Account-Based Marketing (ABM) approach to connect with high-value accounts. You'll collaborate closely with Sales and Marketing, track your efforts in our CRM, and contribute directly to Telgorithm's revenue growth. Your impact will be measured in discovery calls booked, quality of pipeline created, and the energy you bring to every prospecting touch. Who We're Looking For 🧐 This is a role for someone who thrives in early-stage startup environments. We're a small team, which means your work will be highly visible and evaluated regularly, and your impact will be felt. We're looking for someone who has done this before; someone who can pick up the phone and get through to the right people and get them engaged. You're curious by nature, eager to dig in and become the ultimate expert on what we do, why we do it, and who our customers are. You'll know the value we bring to each prospective customer, the pain points we solve, and you'll bring that insight into every conversation. You're coachable, you want to learn, and you get excited about finding ways to break through the noise. We also need someone who's competitive in the best way, motivated by goals, but also committed to doing it the right way, representing Telgorithm with professionalism and persistence. Compensation: $55,000 – $70,000 base with performance-based bonus structure Your Day-to-Day: • Outbound Outreach: Execute ABM-driven outbound campaigns across calls, emails, and LinkedIn to connect with high-value accounts., • Research: Dig into target accounts, job titles, and functions to personalize messaging and connect meaningfully with decision-makers., • Call Booking: Consistently schedule 2–5 qualified discovery calls per week with priority accounts., • CRM Discipline: Log activity, notes, and outcomes 100% accurately so the team has visibility into progress and wins., • Collaboration: Partner with Sales and Marketing leadership to refine ABM outreach strategies and share what's working.In 30 days, you will:, • Ramp up your knowledge of our product, features and the problems that we solve., • Participate in the research process to get a better understanding of ourABM strategy and ideal customer profile, • Begin executing targeted outbound outreach with guidance from your manager.In 60 days, you will:, • Consistently deliver ~200 tailored outbound calls per week, supported by email and LinkedIn outreach., • Book your first discovery calls and start contributing pipeline for our AEs.In 90 days, you will:, • Participate in team reviews to sharpen messaging and prospecting techniques.Who You Are:, • 1–2 years of experience in an outbound SDR role., • 1+ years of experience at a startup (Series B or earlier preferred)., • Highly competitive nature with excellent critical thinking skills., • Strong communication skills, written and verbal. You're an active listener and clear communicator., • A "professional stalker" with great research skills. You know how to find the right person to call every time., • Comfortable selling to technical stakeholders., • A strong sense of accountability. Your work is highly visible and directly impacts the broader team. What We Offer Joining our team isn't just another sales job; it's a career accelerator. We don't just want you to work here, we want you to thrive. Here's how we make that happen: 🏡 Work Where You Work Best – Fully remote within the US ⏰ Flex Your Schedule – Because great work doesn't always happen 9-to-5. 🌴 Recharge Mode – Flexible time off, paid vacation, and sick leave. 🩺 Stay Healthy – Excellent medical, dental, and vision insurance 📈 Ownership – Own a piece of the rocket ship with employee stock options. At Telgorithm, you'll do some of the most impactful work of your career and have the support to make it happen. Ready to level up? Telgorithm is proud to be an equal opportunity employer. We truly believe that the intersection of our individual differences help to create a better workplace, a better product, and a better world. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Telgorithm does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. Hiring Scams Are on the Rise Please be aware of false email domains, solicitations, or employment offers from suspicious sources. Please note that employment offers and any requests for information will always be made by a Telgorithm employee with an @telgorithm.com email address. All legitimate job openings are posted on our careers page at . Telgorithm never asks job seekers to make any payment as part of the recruiting process. If you have provided monies or other sensitive personal information and suspect you are the victim of fraud, please contact your local authorities or the Federal Trade Commission at 1-877-382-4357 or online at ftc.gov/complaint.