Account Manager II
10 days ago
Las Vegas
Job DescriptionAccount Manager II Las Vegas, NV Description Job Title: Account Manager II About Us: Here at Olympus Group, we have created visual experiences through custom printing, sewing, and finishing for sports, entertainment, tradeshows, and events for over 120 years. From Coca-Cola to Disney, from the Milwaukee Bucks to the Las Vegas Raiders, Fortune 500 companies have trusted Olympus Group with their brand to create captivating graphics, flags, banners, mascots, and more. Yes, MASCOTS! Our highly skilled teams in Milwaukee, Denver, Orlando, Las Vegas, and Grand Rapids create stunning pieces to the highest standards of the biggest brands in the world. If you want to work alongside creative, hard-working, and talented individuals, we encourage you to explore this opportunity! Job Summary: The Account Manager II is responsible for managing and expanding customer relationships, driving revenue growth, and supporting project management. This role builds on the foundational responsibilities of Account Manager I, with added emphasis on strong print and product knowledge. Essential Duties & Responsibilities: • Serve as the primary point of contact for all customer communication., • Grow revenue within existing accounts and identify new business opportunities., • Work leads and referrals from online and internal sources., • Quote all jobs in CPQ regardless of complexity., • Outsource work to outside vendors when unable to produce in-house., • Handle customer conflict, challenges, and big project issues., • Fill in for project manager when needed., • Participate in budgeting and forecasting processes for accounts., • Collaborate with cross-functional teams to ensure customer satisfaction and project success., • Uphold the company’s core values by demonstrating selflessness, maintaining a “can do” attitude, consistently delivering results, and acting with integrity in all actions and decisions., • A bachelor's degree in business, marketing, communications, or a related field required., • Minimum 6 years of experience in account management, sales, or customer service required., • Strong knowledge of print process and custom print products, • Excellent communication and interpersonal skills., • Strong problem-solving and conflict resolution abilities., • Proficiency in CRM software and other relevant tools., • Ability to manage multiple projects and deadlines., • Detail-oriented and highly organized., • Proactive and self-motivated., • Strong analytical and strategic thinking skills., • Ability to build and maintain strong client relationships., • Leadership experience or potential. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals may need to: • Sit at a desk and work on a computer for extended periods of time., • Occasionally stand, walk, and reach to access materials or participate in events., • Lift and carry up to 20 pounds., • Frequently use of hands and fingers to operate computers, phones, and office equipment., • Visual acuity for reading digital and printed materials. Olympus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. Benefits: • Competitive Compensation!, • Career Growth: We prioritize professional development and offer opportunities for advancement within our innovative and growing company. Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day!