Facilitation jobs in United States

Full job description The Customer Success Manager (CSM) reports to the Sr. Manager of Customer Success. This role will leverage industry expertise and in-depth solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. You will drive collaboration across teams to boost customer lifetime value, improve retention, increase satisfaction, and build trust. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve their outcomes and improve their experience. PRIMARY RESPONSIBILITIES Orchestrate multiple activities simultaneously to accomplish a goal. Get the most out of limited resources. Apply knowledge of internal structures, processes, and culture to resourcing efforts. Understand our customer’s business and collaborates on and supports solutions which meet customer expectations Utilize CRM tools to track customer activities effectively and accurately Assist with the delivery of customer business review meetings Understand and communicate overall customer health, including the identification and escalation of at-risk accounts Provide timely and helpful information to others across the organization, while supporting the open expression of diverse ideas and opinions Support the establishment of clear responsibilities and processes for monitoring work and measuring results Build, own, and drive the customer engagement plan through execution and engagement for the customer Coordinate between the organizations to organize the meetings/invites and drive initiatives for the customer internally REQUIRED SKILLS/KNOWLEDGE/ABILITIES 2+ years of experience in the multi-family industry and/or 2+ years of Account Management/Relationship Management experience Ability to facilitate business relationships and effectively support assigned accounts Ability to work with a wide variety of customers and personalities Outstanding documentation and follow-up capabilities Ability to understand and manage customer expectations Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including senior management, customers and other departments Ability to take ownership of assigned opportunities and issues Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner Strong written and verbal communication skills Persuasive, encouraging, motivating, and professional personality Physically able to participate in training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint Physically able to participate virtually or in-person training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations PREFERRED SKILLS/KNOWLEDGE/ABILITIES Understanding of multi-family industry at both corporate and property level Understanding of SaaS industry and technology (2+ years’ experience with SaaS) Understanding of products and services is preferred (1-2 years’ experience with products) Knowledge of Customer Success practices Experience with Customer Relationship Management (CRM) software such as, Salesforce Aptitude to learn software programs #LI-EC1 #LI-Remote Skills Required Cross Collaboration Accountability Customer Service Preferred Organization Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. Hiring a procurement Specialist/ Analyst to support our shared services enterprise procurement team. Our team is comprised of five procurement teams responsible for buying our I.T materials and services across a range of components and hardware from our verified supliers and vendors through complex technical and facilities services. The procurement team manages and facilitates procurement from purchases through payment to support the donation of the required IT equipments. The Non-Product procurement team is a high volume, fast paced team that relies heavily on metrics to drive value throughout the end-to-end procurement process. Our ideal candidate will be able to manage multiple priorities, facilitate inspection of packages received and delivery, and develop lasting relationships with the supply base. Primary Responsibilities: 1. Reshipping, sorting and repackaging of delivered goods. 2. Obtaining proposal/quotation activities 3. Documentation write-up 4. Selecting qualified suppliers and perform due diligence 5. Package management and delivery assurance 6. Review of statements of Work 7. Creating Non-Disclosure Agreements and/or Proprietary Information Experience in any of the following: 1. Purchase order management on online stores (Walmart, Target, Bestbuy, affirm) including documentation 2. Excellent time management skills, with the ability to manage multiple priorities simultaneously 3. Understand how to identify and escalate issues (how and when) 4. Experience with analysis and problem solving 5. Negotiation skills (internal, across the businesses; external with suppliers) 6. Leadership skills – influence, presence, ability to interface internally and with suppliers 7. Ability to effectively interface with senior management on major matters pertaining to its policies, plans, and objectives 8. Ability to develop peer relationships with senior executives, cross functional teams, customers, and program manager

No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI. Responsibilities 1. Contacting our donors via phone and email 2. Scheduling appointments for our field agents and team with prospective donors. 3. Maintaining a detailed record of appointments and interactions 4. Providing excellent services and representing our company professionally 5. Meeting and exceeding daily and weekly appointment setting targets Skills 1. Welcoming and warm personality that demonstrates genuine care for customers 2. Is comfortable conversing with individuals from a variety of backgrounds and all organizational levels 3. Ability to multi-task effectively and prioritize a shifting workload 4. Strong organizational skills and attention to detail in managing administrative tasks 5. Strong problem-solving abilities and the capacity to handle challenging situations with a positive attitude 6. Must perform well independently as well as in a team environment 7. Proficient in Microsoft Office and Google Workspace 8. Basic financial literacy

We're seeking detail-oriented individuals to join our team for a data entry and affordable connectivity program. Responsibilities include accurately inputting data and assisting with the implementation of our connectivity initiatives. Ideal candidates will possess strong organizational skills and a commitment to ensuring data accuracy. Join us in making a difference by facilitating access to affordable connectivity for all!

We are currently seeking a highly organized and proactive individual to join our team as a Remote Part-Time Personal Assistant. This position offers the flexibility to work remotely from any location and provides an opportunity to support our executives in managing their day-to-day tasks efficiently.Job Description: As a Remote Part-Time Personal Assistant, you will play a key role in providing comprehensive administrative support to our executives. Your responsibilities will include managing schedules, coordinating appointments, handling correspondence, and assisting with various tasks to enhance productivity and organization. This role requires strong communication skills, attention to detail, and the ability to work independently in a remote setting. Key Responsibilities: Manage executives' calendars, including scheduling meetings, appointments, and travel arrangements. Handle incoming and outgoing communications, including emails, phone calls, and other correspondence. Organize and prioritize tasks to ensure deadlines are met and objectives are achieved. Prepare and edit documents, presentations, and reports as needed. Coordinate logistics for meetings and events, including agenda preparation and note-taking. Conduct research on various topics and compile relevant information for decision-making purposes. Assist with personal tasks and errands for executives, as required. Maintain confidentiality and discretion when handling sensitive information. Provide general administrative support to ensure smooth day-to-day operations. Collaborate with team members and other departments to facilitate seamless operations. Requirements: Previous experience as a personal assistant, executive assistant, or similar role preferred. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to work independently and remotely, while also being a team player. High degree of professionalism and integrity, with the ability to maintain confidentiality. Attention to detail and accuracy in completing tasks. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of business operations. Collaborative and supportive team environment.

We are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry. The Guest Service Agent (also known as Front Desk Clerk) represents the hotel to the guest throughout all stages of the guest’s stay. Responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and revenue optimization. Front Desk agent must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail oriented. The responsibilities and expectations of a Guest Service Agent: Facilitates the overall operation of the front desk while delivering a welcoming and problem-free stay Acts as a Customer Service Representative. Demonstrate a high level of customer service at all times Qualifications: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team What you will receive: Competitive Pay with Overtime Future Employment Growth Opportunities Holiday pay Vacation pay Insurance/401K opportunities We believe its employees are the strength of our company’s foundation. Everyone’s efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come. We feel that an employee/employer connection is a relationship. It is both party’s responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.

Riveria Investment Group is a New York based investment firm focused on acquiring and developing companies in the middle market. Riveria primarily focuses on growing companies with a history of positive operating cash flows in industries facing favorable long term trends across equity, debt and multi-family real estate. The core of our investment thesis is to partner with strong management teams and provide the necessary support to facilitate growth. Overview: We are seeking a highly skilled and detail-oriented Analyst to join our team. As an Analyst, you will be responsible for conducting quantitative analysis, evaluating financial data, and providing insights to support investment decisions. This is an exciting opportunity to contribute to our investment strategies and make a significant impact in the financial industry. Responsibilities: - Conduct quantitative analysis of financial data, including profit loss statements, balance sheets, and cash flow statements - Develop relationships with investment bankers and intermediaries to help source investment opportunities - Analyze market trends, economic indicators, and company financials to identify investment opportunities - Prepare detailed financial reports and investment recommendations for internal stakeholders - Utilize financial models and valuation techniques to assess the value of securities - Monitor portfolio performance and provide regular updates on market conditions - Collaborate with portfolio managers and research teams to develop investment strategies - Stay up-to-date with industry trends, regulatory changes, and financial concepts - Collect and analyze data from various sources to support investment decision-making process Skills: - Strong quantitative analysis skills with a solid understanding of mathematical concepts - Proficient in financial report writing and ability to effectively communicate complex information - Knowledge of investment banking principles and practices - Familiarity with Bloomberg or other financial systems for data analysis - Excellent understanding of financial concepts such as risk management, asset allocation, and portfolio optimization - Ability to collect, organize, and interpret large sets of financial data - Strong attention to detail and ability to identify trends or patterns in data - Knowledge of cost accounting principles is a plus If you are a motivated individual with a passion for finance and possess the necessary analytical skills, we encourage you to apply for this position. Join our team of professionals dedicated to delivering exceptional results in the world of investments. Note: All positions at our company are paid positions. Job Types: Full-time, Contract Pay: $80,000.00 - $230,000.00 per year Schedule: Monday to Friday Ability to Relocate: New York, NY: Relocate before starting work (Required) Work Location: In person

Job Title: Senior Business Development Manager Company: Consulting BBN Corp* Location: Remote About Us: Consulting BBN Corp* is a global consulting powerhouse, specializing in IT business solutions, digital transformation, process improvement, and problem-solving for operations, government management, fintech, and cybersecurity. With over 17 years of experience spanning across America, Europe, and Africa, our team of experts has honed their skills in design, project and program management, communication, facilitation, and negotiation. We are proud to be a socially responsible company, with 25% of our profits redistributed to NGOs (non-governmental organizations) to support social and environmental causes. Job Summary: We are seeking an experienced and results-driven Senior Business Development Manager to join our team and drive revenue growth through new business development, partnerships, and strategic initiatives. The successful candidate will have a proven track record of developing and executing successful business development strategies, building and maintaining strong relationships with key decision-makers, and closing complex deals. Responsibilities: - Develop and execute comprehensive business development strategies to achieve company revenue goals - Conduct market research and stay up-to-date on industry trends to identify new business opportunities - Build and maintain strong relationships with key decision-makers at potential client companies - Collaborate with cross-functional teams to drive new business growth and ensure effective sales strategies - Negotiate and close complex deals with new and existing clients - Develop and manage sales pipelines, tracking progress and adjusting strategies as needed - Analyze sales data and market trends to identify areas for improvement and develop data-driven sales strategies Requirements: - 5+ years of experience in business development, sales, or a related field - Proven track record of securing new business contracts and driving revenue growth - Strong industry knowledge and network - Excellent communication, negotiation, and closing skills - Strong analytical and problem-solving skills - Ability to work independently and in a team environment We Offer: - Competitive commission structure - Opportunities for professional growth and development - Collaborative and dynamic work environment - Access to cutting-edge technologies and trends - Global perspective and local knowledge - Dedication to delivering tailored solutions that meet the unique needs of our clients - The satisfaction of working for a socially responsible company that gives back to the community If you are a motivated and results-driven professional looking to join a global consulting powerhouse and make a positive impact, please submit your application. We look forward to hearing from you!

Full job description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. Seeking Administrative Assistant for one of our Queens, NY locations. Benefits/PTO/ Vacation Position Summary To provide administrative and clerical support to staff in Facilities Operations and Development. Essential Functions Provide general administrative and clerical support to the staff in Facilities Operations and Development. Review maintenance, repair and supply invoices at properties designated by the Divisional Director of Facilities Operations and Development, and determine what percentage of each invoice is a building expense and what percentage is a program expense based on criteria provided by staff. Review New York City records for unpaid bills and violations at properties designated by the Divisional Director of Facilities Operations and Development. Keep a log of all utility bills and New York City charges at properties designated by the Divisional Director of Facilities Operations and Development, and on a monthly basis, transmit this information to designated members of the staff. Keep a log of New York City and New York State registrations that are due annually, and inform staff two months before the next annual registration is due. Establish and maintain computer files of information related to the above functions. Perform other administrative and clerical tasks and duties that are assigned by a member of the staff in Facilities Operations and Development. Be able to sit and stand as needed, with or without reasonable accommodation. May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation. Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation. During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. Perform other related duties as required. Experience/Education/Skills/Abilities A Bachelor’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the US Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and one year of relevant experience. Or, an Associate degree or 60 semester credits from an accredited college and three (3) years of progressively responsible relevant experience. Prior office/administration experience and strong organizational skills are required. Excellent oral and written communication skills are required. Strong interpersonal skills are required. Ability to work well under pressure while juggling multiple tasks simultaneously. Ability to prioritize with minimal supervision and work independently, as well as function as a member of a team Proficiency in technology, including web based applications and MS Office applications, such as Excel and Word.

JOB DESCRIPTION: Direct Support Professionals work with individuals and/or small groups of Developmentally Disabled (DD) and/ or Intellectual Disabilities (DI) individuals. Provide instruction, supervision and direct assistance in facilitating services as outlined in individual’s Habilitative/ Staff Action Plan. Provide training and supervision in various activity of daily living, including: self-help, communications, interpersonal relations, leisure activities, etc. Transport program participants to and from their house and activities. Ensure that the vehicle is maintained clean and in proper working condition. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in the development of the individual’s Habilitative/ Staff Action Plan, Safeguards and in meeting that the objectives are in their plan of services. Assistance may be required in the following areas: cleaning, preparing snacks, social skills, budgeting, reading, math, computer skills, self-advocacy skills, volunteering, recreational and physical fitness activities. Staff may need to provide hands on demonstration, modeling, prompting, and instruction in the use of these (and other) skills. Completes all required Services billing documentation in an accurate and timely manner. Submit daily service notes accurately and contemporaneously. Report and document all incidents. Ensures that individuals’ goals are person centered and promote independence, inclusion and/or integration into the community. Transport program participants to and from their houses and activities. Ensure that everyone in the vehicle is wearing their seatbelt. Ensure that the vehicle is maintained clean and in proper working condition. Maintain all transportation records required by the program. Maintain all transportation records required by the program. Inspect the vehicle on a daily basis to ensure that safe to transport staff and program participants. Serve as a liaison between the parents and the program. Other duties may be assigned with or without prior notice.

LSA Recovery, Inc. is an 822 Medically Supervised Outpatient Chemical Dependency Program, which provides a variety of services to individuals as well as family members seeking help with substance abuse and chemical dependence problems. We believe that chemical dependence treatment requires a detailed knowledge of the history and personality of each patient. This is accomplished by professional and knowledgeable staff that will conduct a complete and thorough interview with the patient and his/her family, as well as contact with their primary care physician. The data is then evaluated by various professional staff members in order to develop a personalized treatment plan. We organize the plan of care to enable the patient to proceed through the recovery process with a support network, increase their self-esteem, and understand the effects of chemical dependence. Position : Group Facilitator, Outpatient Chemical Dependency Program Report to: Clinical Director Purpose : To provide all the basic therapeutic services required by patients during their treatment and aftercare experience. The counselor is expected to act as a catalyst in the therapeutic process of the patient's treatment episode. **Responsibilities include:* - Under general direction, the Group Facilitator will be responsible for facilitation of treatment groups and education workshops including keeping all required documentation up to date• - Develop treatment plans in collaboration with Clinical Director that reflect an understanding of specialized issues as related to the physical, medical, cognitive and psychosocial needs and specific diagnosis - Ensures groups start on time and run as scheduled - Facilitates group counseling, family sessions and encounter groups as requested - Uses the agency's Electronic Health Record to input information on client's participation in group within a timely manner, including Planning and Progress notes - Complete all paperwork as per OASAS regulations and agency standards - Implement strategies to increase patient's participation - Adheres to multidiscipline treatment recommendations that are incorporated into treatment plans - Inform counseling staff of any relevant clinical concerns regarding a patient that may have arisen during group participation - Participates and takes a leadership role in Treatment Plan Reviews and Case Conferences Requirements: Active NYS license required: CASAC, LMSW, LCSW, LMHC, LMFT Language: Bilingual: English/Spanish; English/Russian; English/French; (Preferred) PLEASE ONLY APPLY IF YOU HAVE ONE OF THE ABOVE LICENSURE. CANDIDATES WHO DO NOT HAVE THIS LICENSURE WILL NOT BE CONSIDERED FOR THE POSITION.' Compensation rates based on your current or recently obtained education Job Types: Full-time, Part-time, Contract Pay: $65.00 - $75.00 per hour Expected hours: 5 – 10 per week Benefits: Flexible schedule Medical specialties: Addiction Medicine Psychiatry Schedule: Choose your own hours Work setting: In-person Office Outpatient Education: High school or equivalent (Required) Experience: Group Facilitator: 1 year (Required) Addiction counseling: 1 year (Required) License/Certification: CASAC, LMSW, LMHC, LMFT (Required) Work Location: In person

Position Overview: We are seeking a highly motivated Real Estate Intern to assist with various tasks related to data gathering, contract building, and homeowner engagement. This role offers a unique opportunity to gain hands-on experience in the real estate industry and offers a commission-based incentive for successful homeowner engagement. Key Responsibilities: Data Gathering & Analysis: Utilize our proprietary software to gather and analyze data on specific homes in the area. Assist in evaluating mortgage information to provide homeowners with a clear understanding of their financial situation. Contract Building & Management: Create and modify contracts using templates and software tools. Ensure all contracts are accurate, compliant, and ready for client review and signature. Coordinate the shipping and tracking of contracts to homeowners and other relevant parties. Homeowner Engagement & Sales: Engage with homeowners to educate them about their mortgages and the potential benefits of selling their homes. Conduct sales presentations and negotiations to facilitate the selling process. Build and maintain strong relationships with homeowners to foster trust and client loyalty. Administrative Support: Assist with general administrative tasks as needed, including scheduling appointments, answering phone calls, and responding to emails. Qualifications: Currently enrolled in or recent graduate of a Bachelor’s program in Business, Real Estate, Finance, or related field. Strong interpersonal and communication skills. Basic understanding of real estate transactions and mortgage concepts is a plus. Spanish is a plus. Highly organized with strong attention to detail. Self-motivated with a strong desire to succeed and contribute to a growing startup environment. Benefits: Hands-on experience in the real estate industry. Opportunity for commission-based compensation. Mentorship from experienced real estate professionals. Flexible working hours, company benefits.

Under the supervision of the Behavioral Health Supervisor, the Medicaid Assisted Treatment Program Counselor engages the patient in the initial and ongoing treatment processes of the clinic. Conducts a preliminary assessment of eligibility, prepare intake forms, see that the patient is afforded needed services from other disciplines within the agency, and make referrals to outside resources when necessary. Hours: 7AM - 2PM, Mon-Fri Clinic Locations: Brooklyn and Manhattan Salary Range: $50,000 - $60,000 Responsibilities: - On an ongoing basis, the Counselor holds regularly scheduled sessions with all his/her patients concerning their problems and psycho-social needs. - Serves as a Case Manager for each patient to ensure that services are coordinated to meet each assessed need. - Conducts therapy groups. - Assists patients in the identification of problems. - Works with patients in the definition of problems. - Ensures all necessary forms are completed. - Maintains accurate and confidential patient records. - Attends training seminars where instruction on treatment techniques and theories underlying these approaches are provided, and obtain the CASAC credential. - Identifies and records significant data in the case folder regularly. Develops treatment plans for presentation to the IDT. - Holds individual conferences with other disciplines when necessary to facilitate effective treatment throughout the agency. - Meets weekly for clinical supervision with the Behavioral Health Supervisor, concerning work performed, problems encountered in the treatment process, and for case conferences. - Refers to other clinic disciplines when appropriate. - Meets periodically with other staff to obtain feedback necessary for case management and treatment planning. - Performs all forensic collection for patients on their caseload and monitors for treatment related issues in order to update the treatment plan. - Provides vocational/educational assessment, counseling and follow-up for patients not assigned to the Vocational Specialist, as well as voc/ed support and follow-up of all patients as required. - Completes the Vocational Profile Form (HS 305) for each caseload patient. - Provides as an integral service, counseling toward vocational/educational readiness, motivation for vocational rehabilitation, provides initial evaluation for in-house voc/ed services, and provides exploration of voc/ed goals. - Provides patient referrals to the Vocational Specialist and Educational Specialist for in-depth evaluation, counseling and referral for voc/ed programs. - Provides case management, referral follow-up and supportive counseling to patients referred to in-house voc/ed programs and external job/school training. - Meets periodically with the Vocational Specialist and Education Specialist for case consultation and feedback. - Presents vocational treatment objectives at each IDT. - Counselors are expected to work on a rotation basis on Saturdays and select holidays. Assigned shifts may change at the discretion of the Clinical Director according to the needs of the Program. - Performs other duties as assigned by the manager. Qualifications: - CASAC (Credentialed Alcoholism and Substance Abuse Counselor) Certificate required - High School Diploma or GED required. - Possess a demonstrated ability in delivering patient treatment including: communication skills, successful engagement in specialized Human Services training, understanding of human interaction and personality development, and the ability to write and record case documentation. - Understanding of group dynamics is essential. - Must be computer-literate with knowledge of Microsoft Office applications. - Competent in computerized programs that support treatment plans and case notes. - Excellent verbal and written communication skills. - Ability to participate in various committees and work well with others in team settings. - Bilingual in Spanish a plus. **If interested, please apply here:**

As part of the Care Management team, the Nurse Care Manager collaborates with members to build a Person Centered Service Plan (PCSP) that is based on a comprehensive assessment and is aimed to improve and maintain health, mobility and community participation. This work is carried out in support of the mission and goals of Independence Care System. Essential Functions On a semi-annual basis, and after a significant change in condition, perform a comprehensive in-home assessment which reflects the member’s prior history, functional capacity, and stability of health—including chronic diseases/conditions, treatment plans, current providers and the member’s identified areas of priority concerns. Collaborates with member’s providers to discuss any pertinent findings and facilitates the involvement of the primary physician as a care team member Develop a Person Centered Service Plan (PCSP) with SMART interventions and goals, which is based on the assessment findings, the member’s preferences and priorities, and aims to maximize health, mobility and community participation. Participate with Care Navigators and other team/staff members in monitoring and updating a panel of member care plans Identify and assist in developing necessary resources and services as needed by members. Completes documentation thoroughly and in a timely fashion. Responds to needs of members and the organization, even if those needs do not coincide with the details of this job description. The salary range for this position is $90,000 - 95,000 per year Requirements Minimum Qualifications Associate's Degree (if accompanied by extensive visiting nurse experience) or Bachelor's in Nursing. Registered Nurse currently licensed to practice in New York State. Minimum 2 years nursing experience. Substantial UAS experience. Experience in conducting and documenting assessment interviews. Highly self-motivated with the ability to manage time independently. Comfortable with extensive travel in Manhattan and the Bronx Additional Qualifications Experience with Medicaid population and/or persons with physical disabilities a plus. Knowledge of health care and disability issues and systems preferred. Benefits 28 days of PTO, plus 11 holidays, in your first year 35 hour work week average of one day per week remote work excellent benefits, including comprehensive health insurance, tuition support, and paid disability leave

I am searching for a hybrid remote, Office Assistant (roughly 16 hours a week with the opportunity to increase), who can assist with tasks such as personal communications including but not limited to detailed notetaking, understanding/interpreting emails, developing email responses, assisting with any needed phone/video calls, and documents that I receive. This individual would also potentially assist with local volunteer opportunities that I take part in and/or potential local speaking events that I may present at. It is equally important that the hired individual understand that I am not looking for someone to micromanage or run my daily life, instead, I am seeking someone who can help facilitate conversations, comprehension, and overall understanding regarding job tasks and goals. This role is flexible and adaptable with the main purpose revolving around ensuring personal life tasks are on track so that I have more time available to allocate to the development of Ability Together (a nonprofit organization I founded) and prepare for more speaking events. Responsibilities Assist with personal correspondence, personal schedule keeping, and appointment setting/management. Provide interpretation services through video/phone calls with personal contacts. Work to ensure personal self-determination goals are being actualized and brought forward to maintain steady progress. Assist with the presenting of ABT presentation and serve as a contact for the organization at local speaking events. Assist with personal appointments (Example: myofunctional/speech therapy) to take notes and interpret communications. Facilitate practice of exercises given during myofunctional/speech therapy. Ensure all email, mail, text, and any other communications are processed, responded to, and properly categorized. Assist with setting up equipment for local speaking events or in-person training that I am hired for. Accompany me to volunteer opportunities, educational opportunities, and/or speaking events as scheduled and ability allows. Assist with occasional tech support. Other duties as assigned. Schedule Remote Flexible schedule to complete tasks as needed: approximately 16 Hours/week (Typically 4-6 hours Monday, Wednesday, Friday) between the hours of 9:30am and 3:30pm Weekly Wednesday Team Meetings: 9:45 am 12:00 pm 1-2 days per week will be in person in Laguna Woods, CA Requirements Positively represent me and my work and always be professional (on-time, positive attitude, respectful, proactive) Communicate effectively and professionally with service providers, family, and the Ability Together team as needed. Read and communicate fluently in English. Potentially assist with transportation to and from community activities, outings, and/or speaking events 1 or more years of experience preferred. Eager and willing to learn and accept challenges. Computer savvy and comfortable using webcam, headphones, and microphone. Good working knowledge of PowerPoint, Google Slides, and slide show presentation Professional writing and communication skills Experience working with Microsoft 365 products (Word, Outlook, and Excel) and Google Workspace Reliable access to a car and maintain clean driving record in compliance with Transportation Safety Ability to maintain a regular work schedule on weekdays and occasionally one weekend day. Successfully pass all post-offer, and pre-employment screening requirements, including criminal background checks, and provide proof of eligibility to work in the United States Benefits Mileage reimbursement (while completing job tasks and if providing transportation) Potential for job expansion in terms of hours and/or tasks Education High school or equivalent (Required) Associate or bachelor s degree or relevant college coursework and 1 to 2 years of experience, or equivalent combination of training, education, and experience to perform the job successfully.

The Operations Manager PFS will manage the hospital Patient Accounting Business Office. This position is on site and responsible for facilitating daily operations of AR management, including coordination with hospital and organizational departments affecting billing processes as well as direct oversight of operational duties such as: billing, collections, cash posting and overall accounts receivable. This position is also responsible for managing and coordinating team efforts toward a specific service delivery function and provides coaching, feedback, and corrective action as needed, to service delivery team members. This role is also required to provide monitoring and achievement of service metrics as set by the organization. Responsibilities: - Recognize and solve user gaps in understanding of processes and collection aspects. Develops and/or implements bottom-up strategies to improve operational performance - Foster an environment that promotes teamwork and positive communications within the service area and department - Demonstrate importance of employee engagement by focusing on priority areas with meaningful action plans throughout the year - Work collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities - Establish and maintain effective working relationships with all stakeholders. Influence/negotiate with internal and external stakeholders to drive strategy execution - Contribute to the ongoing performance management, to include quality assurance, production and process improvement activities - Continually stays abreast of operational performance, identifies degradation in service levels and leads remediation of issues Qualifications: - 5+ years hospital revenue cycle experience - 1+ years management experience - Knowledge and understanding of transaction reconciliation and refund policy and procedures - Proficient with Microsoft office - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven effective communication skills, leadership, and customer orientation. Able to work with both onshore and offshore partners - Able to travel up to 10% Benefits: - Benefits package available - 401k plan

Qualifications • Knowledge of all departments within store • Knowledge of safe food handling • Excellent communication, verbal, and written skills • Exceptional interpersonal, planning and organizing, and leadership skills • Highly motivated, results-oriented, and a self-starter • Ability to influence and communicate cross functionally • Demonstrated leadership and management skills • Exceptional analytical and strategic planning skills with a strong attention to detail • High level of customer service skills • Effective organizational, time management and delegation skills Responsibilities • The Store Manager will be responsible for providing strong, positive, and pro-active leadership to his/her team and will be held accountable for “total Store” activities • Create a culture of best in class customer service to ensure exceptional service level interaction • Promote a positive environment which is sensitive and responsive to both our internal and external customers • Responsible for compliance with local, state and federal laws as well as internal audits • Expected to act as coach and facilitator in delegating and empowering his/her team to manage and be held accountable for daily operations of their departments • Accountable for providing strong, positive, and pro-active leadership to his/her team while providing direction, feedback, and holding them accountable for performance and results • Responsible for total store operations