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Job Description Firefighters First Federal Credit Union has proudly been serving the firefighter community since 1935. We have built trusting relationships within the fire family as the nation’s largest exclusive firefighter credit union . Our commitment to providing our members with exceptional financial products and services, along with our legendary service, has allowed us to grow our membership nationally. Join a team that values its employees, invests in professional growth, and makes an impact in the firefighter community. Are you a dynamic and enthusiastic leader with a passion for serving the community? Currently, we have an immediate opening in our Garland, TX branch for a Branch Manager (Regional Office Manager) to join our team! The Manager, Regional Office is responsible for the branch operations of the regional office. They are responsible for leading and developing their team, providing after-hour member support, attaining production goals, and expanding membership while delivering legendary member experience. The Regional Office Manager is also responsible for promoting membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events. Primary Responsibilities: • Managing all regional office operations. This includes performing routine audits as necessary and fulfilling fiduciary responsibilities., • Ensuring members’ needs are met through a consultative approach, going above & beyond whenever possible through multiple channels, from traditional phone interactions to in-person conversations to Improve the Financial Lives of Our Fire Family, and ensuring every member, every time, is receiving legendary service across all interactions., • Promoting membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events where brand exposure is optimal. This includes working with the business development team when needed to support this effort., • Handling escalations which include researching and responding to member inquiries in a timely manner. This includes working with other departments to coordinate responses, research, resolutions, or carry out other required duties to support our membership., • Effectively managing lending and deposit pipelines., • Forecasting and scheduling teams to provide members with adequate coverage each day. Leadership Responsibilities: • Regularly meeting with each team member, managers and FSCs, to coach and mentor to ensure alignment around FFCU’s mission, vision, and values., • Providing team members with training, tools, and resources to successfully perform their jobs., • Holding teams accountable for meeting all service level agreements, ensuring the team’s work is accurate/efficient, and providing coaching, feedback, or training as needed., • Providing and ensuring development opportunities are available for team members as part of their overall career path with the Credit Union., • Leading change by identifying opportunities that consistently raise the bar and improve service levels., • Education: Bachelor’s degree., • Minimum of 3 years’ experience as a branch manager or a financial services branch representative., • Experience supervising or managing employees., • Experience with sales and operations at a financial institution. We offer exceptional benefits to our employees, including: • Competitive salary with a pay for performance bonus, • Fully paid Medical, Dental, and Vision benefits package for employees., • Fully paid Life insurance, AD&D, short and long-term disability coverage, • 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%, • Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program, • Pet Insurance, • 4 weeks of PTO annually including 2 ½ days of float time., • 9 paid holidays plus 2 half days Join our team and make a meaningful impact on the lives of firefighters and their families. We value your skills, expertise, and commitment to serving the community. Apply today to become a part of our mission to strengthen our Fire Family and create a brighter financial future for our members. Firefighters First Federal Credit Union is an Equal Employment Opportunity employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Federal Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at .

Job DescriptionDescription: POSITION: ADMISSION COORDINATOR FLSA STATUS: NON-EXEMPT JOB SUMMARY: The Admission Coordinator organizes and performs the necessary functions related to the admission and discharge of health center residents within designated timeframes. The admission coordinator is responsible for the development and publication of health center admission statistics and reports census status at daily and other meetings and committees as directed. This position is also responsible for providing tours, answering and following-up on health center admission inquiries and assisting with special event functions. ESSENTIAL JOB FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions: • Answer inquiries and conduct tours with potential health center residents and/or family members., • Follow up on all inquiries; determine if an admission is appropriate for placement at the health center, until placement is achieved., • Verify insurance coverage and conducts pre-authorization checks on any admission to the health center., • Verify all forms in the admission packet are completed and distributed to the appropriate file., • Ensure administrative and clerical functions, related to the admission and/or discharge of health center residents, are carried out to completion., • Maintain and distribute accurate daily census reports including daily bed holds, change of payer, transfer/discharge notices, and temporary/permanent assignments., • Maintain and update information in appropriate systems regarding discharge and deaths of health center residents., • Develop and submit health center admissions and sales reports., • Oversee and/or maintain documentation for referral marketing systems such as All-Scripts, inquiry logs, admission summary report, etc., • Develop, implement, and maintain a formal health center admission process, focusing on optimizing payor source., • Ensure all necessary health center contracts and required paperwork are completed and follow proper signature authorizations., • Understand the implications of different payor sources to the revenue model and goals at the community., • Work closely with the licensed administrator and director of nursing services along with other admission team members to ensure potential health center admissions are clinically appropriate., • Comply with applicable federal, state and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures. High school diploma or equivalent Three years of experience performing the essential functions of the position or similar role. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Proven customer service/ public relations/ marketing experience; ability to prioritize and complete a variety of tasks. Advance knowledge of office equipment including computer, calculator, fax and copier machines and software programs (MS Office: Word, Excel and PowerPoint). Solid organizational skills including attention to detail and multi-tasking skills. Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with residents, vendors, and team members. ENVIRONMENTAL AND PHYSICAL ACTIVITY REQUIREMENTS: The physical activities of this position constantly require effective talking, hearing, sitting, walking, and standing functions. The position also often involves sedentary work where sitting is required most of the time, with occasional standing or walking. The position also is often requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to perform activities with close visual acuity, such as reading a computer screen and reading print material. The functions of this position are conducted in a temperature-controlled environment. INTELLECTUAL/EMOTIONAL REQUIREMENTS: The occupant of this position must be able to perform the responsibilities of the position well under pressure. The position requires adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure. This position requires the ability to deal with and find resolution to problems and maintain a productive working relationship with team members and may be interrupted frequently to meet the needs and requests of others. It also requires adaptability to fluctuate between priorities daily while being responsive to needs as they arise. OSHA Category Classification: Category III: Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues, although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids.

Job Description Join a growing team that is passionate about patient care and building strong relationships with key healthcare accounts. As an Associate Account Manager, you’ll be the bridge between patients, providers, and our organization—supporting sales efforts, educating patients, and ensuring seamless documentation processes. This full-time role offers a comprehensive training program, making it an excellent opportunity for candidates with little to no experience who are eager to learn, grow, and make a meaningful impact. You’ll thrive in a fast-paced, collaborative environment while helping deliver exceptional service and solutions to our patients and partners. Why Sentido Health? We value our employees and offer a competitive benefits package that includes: • 80 to 160 hours of PTO, based on tenure., • Quarterly bonuses based on company performance., • 401K Plan 100% matching at 4%, with a half match at 5%-6%, • Comprehensive medical, dental, vision, life, accidental, and GAP insurance., • Free gym membership for full-time employees, or a stipend of $25 if the gym we provide membership with is not geographically available in your area., • Telehealth services., • Internal growth and developmental opportunities. Salary Grade/Level/Family/Range Full-Time, Exempt, Salary Reports to Texas Sales Director Date 09/15/2025 Summary The Associate Account Manager is responsible for working in collaboration with the area Manager & Patient Care Coordinator, to provide sales support to key accounts, direct patient education/support and work with key accounts to identify and establish individualized documentation processes to manage our current and new patient population. Essential Functions • Effectively manages pending patients (new & renewal) through the documentation & authorization process, • Properly review, research & prioritize pending orders to make most effective use of time, • Serves as a concierge to key accounts, representing Sentido in key communications, • Create weekly routes with recurring calls via Outlook, to complete all required physician calls, • Organizes and completes expected face-to-face calls and telephone contacts within the specified shift; maintains accurate records of calls and call results in Outlook, • Follows specified instructions in the delivery of patient protected health information, sales messages and marketing material, • Participates in educational meetings and events as directed, • Function as patient ombudsmen to facilitate timely service to our clients and to provide solution of any issues or conflict relating to the same, • Identify new business (sales & marketing) opportunities within call points & key accounts, • Maintain an on-call schedule with team members in your territory to ensure proper coverage for after hour calls., • Accurate and timely documentation in Brightree and other systems, • Effectively communicates to patients and referral sources alike regarding patient education and documentation communication with referral source, • Maintains clean vehicle and up to date insurance and registration, • Adequately schedules route for the day, • Adequately stores patient information in accordance to HIPAA Regulations, • Maintains presentable appearance for patient contact, • Maintains adequate par levels of supplies in vehicle, • Properly follows PPE Guidelines, • Maintain CMN tracking report to ensure timely completion, • Experience recognizing the needs and concerns of individuals, • Effectively communicate orally and in writing, • Ability to follow verbal and written instruction, • Professional telephone & email etiquette, • Able to work in fast-paced, self-directed environment., • Detail oriented with excellent time management skills., • Decision-making, problem resolution and creative thinking skills., • Responds well to multitasking while providing exceptional customer service, support and responsiveness, • Should be honest, competitive, energetic, enthusiastic, professional and systematic., • Bachelor’s Degree or equivalent experience None Work Environment Field, Office or home office Physical Demands Able to lift and carry up to 20lbs Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Rotating on call schedule as determined by supervisor. Travel Remote travel within territory Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Statements Sentido Health participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. Sentido is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation to apply for this position, participate in the interview process, or perform essential job functions, please contact Human Resources.

Job DescriptionDescription: Psychiatrist Bowling Green, KY Description Valor Healthcare is looking for a passionate Psychiatrist to join our team REMOTLY, supporting the Community Based Outpatient Clinic (CBOC) in Bowling Green, KY. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, generous time off and a weekday schedule. The salary range will be subject to evaluation of experience and the interview process. It could reach as high as $400,000/YR. Our mission is simple: to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates more than 50 VA CBOCs in the United States as a contractor for the U.S. Department of Veterans Affairs. We provide a full range of medical services to veterans through the operations of CBOCs, tailored to meet the specific needs of local VA medical centers. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more. Valor is different because of our people. Our leadership team is comprised of veterans and clinician leaders dedicated to providing exceptional care and world-class patient experience for our Nation's Heroes. Many of our colleagues have veterans in their families or are veterans themselves, resulting in an individual commitment to customer service that is second to none. Position Summary Diagnoses and treats mental and behavioral health conditions. Provides supervision as needed to Mental Health Nurse Practitioners, Psychologists and social workers including psychosocial assessments, treatment planning, short-term, solution focused counseling, education and referral for resources and benefits, and case management. Develops program content and organizes & leads activities planned to enhance social development of individual members and accomplishment of group goals. Collaborates with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan. Core Responsibilities • Interviews individual members to assess social and emotional capabilities by examining patient for symptoms of organic, congenital, or acquired disorders and determines nature and extent., • Orders and performs diagnostic tests and therapeutic procedures and interprets test results for deviations from normal and provides follow up care., • Counsel patients on the use of prescription medications and educates patients in relation to treatment plan., • Develops and implements patient management plans and assists in provision of continuity of care through the PCMM (Primary Care Management Module)., • Evaluates patients records from medical providers outside the VA and works with these patients utilizing rules set forth by the VA for co-managed care., • Conducts individual, group, and family and marriage counseling and/or therapy., • Helps members through group experience to develop attitudes and social skills for improved family relations and community responsibility., • Addresses issues such as advance directives and organ donation in accordance with acceptable standards., • Inputs all patients’ information into VISTA/CPRS., • Completes any and all clinical reminders “due” at the time of each patient visit., • Assists in co-managed care collaboration with non-VA providers, and facilities., • Functions as case manager as needed., • Provides patient and family health education with a focus on self-management, prevention, wellness, related health issues and healthy lifestyle choices., • Maintains confidentiality of veterans’ data and information., • Complies with all VA and company training requirements., • Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items., • Remain focused on achieving excellent clinical outcomes through the specified VA guidelines., • Must provide excellent customer service to each veteran and his/her family, both in person and over the phone, as well as to fellow colleagues and clinic visitors., • Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives., • Support patient enrollment and retention in appointments, follow-up visits or nurse visits. Requirements Qualifications • Doctor of Medicine or Osteopathic Medicine, • Board certified in Psychiatry, • Must comply with and maintain all requirements for a valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements., • Minimum of 1-3 years' clinical medical practice with adult patients. Specific requirements could vary based on individual VA contract., • Current, unrestricted Drug Enforcement Administration (DEA) registration., • Must be credentialed and remain in good standing through the Veterans Health Administration (VA)., • Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract, • Proficiency in written and spoken English., • Strong computer skills, including EMR experience, • Energetic and optimistic demeanor Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity.

Job DescriptionDescription: White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine. Our mission is to deliver exceptional healthcare with compassion and excellence. White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment. Apply today! Why join White Rock Medical Center? • Competitive salary and benefits/Company 401(k), • Employee programs and events., • Paid Time Off and 7 Company Holidays., • Employer paid life insurance., • Additional voluntary benefits such as STD, LTD, etc. Job Summary: Serve as the primary liaison between patients, families, and hospital staff to ensure patient rights are protected, concerns are addressed promptly, and the overall patient experience meets the highest standards. Act as an independent resource to help navigate the healthcare system, resolve conflicts, and promote patient-centered care throughout the organization. Essential Functions: Patient Advocacy Responsibilities: • Respond to patient and family concerns, complaints, and requests for assistance in a timely and professional manner, • Conduct thorough investigations of patient grievances and work collaboratively with departments to achieve resolution, • Educate patients and families about their rights, responsibilities, and available resources, • Assist patients in understanding medical information, treatment options, and healthcare processes, • Facilitate communication between patients, families, and healthcare teams when conflicts arise, • Support patients in making informed healthcare decisions and accessing appropriate services, • Provide emotional support and active listening during difficult or stressful healthcare experiences, • Help patients navigate complex healthcare systems, insurance processes, and financial assistance programs, • Coordinate with case management, social work, and other departments to address patient needs, • Assist with scheduling appointments, accessing medical records, and understanding billing processes, • Connect patients with community resources and support services, • Facilitate transfers to other facilities or providers when appropriate, • Document all patient interactions and resolutions in accordance with regulatory requirements, • Identify trends and patterns in patient concerns to recommend system improvements, • Participate in quality improvement initiatives and patient experience committees, • Collaborate with risk management on patient safety and satisfaction issues, • Prepare reports on patient feedback and advocacy activities for leadership review, • Ensure compliance with Joint Commission standards, CMS Conditions of Participation, and state regulations, • Participate in regulatory surveys and accreditation processes Requirements: Required Qualifications: Bachelor's degree in healthcare administration, social work, communications, or related field • Minimum 2 years of experience in healthcare, customer service, or conflict resolution, • Knowledge of healthcare regulations, patient rights, and privacy laws (HIPAA), • Strong interpersonal and communication skills, • Ability to remain neutral and objective in emotionally charged situations, • Excellent problem-solving and critical thinking abilities, • Certification as a Patient Advocate (Board Certification in Patient Advocacy or similar), • Previous experience in healthcare patient relations or ombudsman role, • Knowledge of insurance processes and healthcare financing, • Bilingual capabilities, • Exceptional listening and empathy skills, • Cultural sensitivity and awareness, • Conflict resolution and negotiation abilities, • Professional boundaries and confidentiality, • Stress management and emotional resilience, • Diplomatic communication style, • Understanding of healthcare delivery systems, • Physical Requirements:, • Ability to move throughout hospital facility including patient care areas, • Prolonged periods of sitting and computer work, • Ability to communicate effectively in person, by phone, and in writing, • Occasional evening, weekend, or holiday coverage as needed

Job Description Arthritis Knee Pain Centers is looking to bring a dedicated Physician onto our team! As a physician at Arthritis Knee Pain Centers, you will play a critical role in helping patients with joint pain and arthritis find relief through our cutting-edge treatments and therapies. You will be responsible for performing staff assisted viscosupplementation injections. The target is to ensure each patient experiences a comfortable and efficient visit each and every time. Responsibilities • Implement patient treatment plans, including recommending supplements, injections, and other therapies., • Administer viscosupplementation agents using the latest technology and the newest clinically researched products., • Work collaboratively with other healthcare professionals to provide comprehensive patient care., • Educate patients about their condition, treatment options, and preventative measures they can take to minimize joint pain and damage., • Complete provider note documentation and modifications, • Ensure positive patient experience Skills • Proven working experience as a physician, • Knowledge of orthopedic medical procedures, • Excellent time management skills and ability to multi-task and prioritize work, • Social perceptiveness and service oriented, • Excellent written and verbal communication skills, • Strong organizational skills, • Proficiency in MS Office and patient management software Requirements • MD or DO, • 2 years minimum practice experience Benefits: • 401K with match, • License renewal reimbursement, • Malpractice insurance Medical Specialty: • Orthopedic Medicine Practice Operational Hours: • Monday to Friday, • 8:30 AM to 5:00 PM Schedule • As needed Work setting: • In-person, • Office, • Private practice Organizational Description: At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency. Company Culture As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care in which we are known for. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility. Arthritis Knee Pain Centers offers a comprehensive benefits package, competitive pay, paid time off, 401K with a match, educational programs and so much more! We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. In every patient engagement, we lead with six guiding principles: • Dignity, • Compassion, • Responsiveness, • Personalization, • Privacy, • Safety Job Posted by ApplicantPro

Job DescriptionDescription: Psychiatrist- Outpatient Only McMinnville, TN Description Valor Healthcare is looking for a passionate Psychiatrist to join our team at the Community Based Outpatient Clinic (CBOC) in McMinnville, TN. This position is part-time, 2.5 days/week. About Us Valor Healthcare operates over 50 VA Community Based Outpatient Clinics (CBOCs) in the United States as a contractor for the U.S. Department of Veterans Affairs. Valor provides a full range of medical services to veterans through the operation of CBOCs, tailored to meet the specific needs of local VA medical centers. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more. About Our Benefits Competitive Salary Great Work/Life Balance - No Nights/Weekends Outpatient Only, No Call CME Allowance/Time 401(k) with Employer Match Part-time Benefits including medical, dental, vision Generous PTO including vacation, sick, paid holidays and personal time Diagnoses and treats mental and behavioral health conditions. Provides supervision as needed to Mental Health Nurse Practitioners, Psychologists and social workers including psychosocial assessments, treatment planning, short-term, solution focused counseling, education and referral for resources and benefits, and case management. Develops program content and organizes & leads activities planned to enhance social development of individual members and accomplishment of group goals. Collaborates with the core PACT Team (Primary Care Provider, RN and Medical Assistant) and expanded PACT Team including family/caregiver, VA, and community-based services involved in developing the patient care plan. Core Responsibilities • Interviews individual members to assess social and emotional capabilities by examining patient for symptoms of organic, congenital, or acquired disorders and determines nature and extent., • Orders and performs diagnostic tests and therapeutic procedures and interprets test results for deviations from normal and provides follow up care., • Counsel patients on the use of prescription medications and educates patients in relation to treatment plan., • Develops and implements patient management plans and assists in provision of continuity of care through the PCMM (Primary Care Management Module)., • Evaluates patients records from medical providers outside the VA and works with these patients utilizing rules set forth by the VA for co-managed care., • Conducts individual, group, and family and marriage counseling and/or therapy., • Helps members through group experience to develop attitudes and social skills for improved family relations and community responsibility., • Addresses issues such as advance directives and organ donation in accordance with acceptable standards., • Inputs all patients’ information into VISTA/CPRS., • Completes any and all clinical reminders “due” at the time of each patient visit., • Assists in co-managed care collaboration with non-VA providers, and facilities., • Functions as case manager as needed., • Provides patient and family health education with a focus on self-management, prevention, wellness, related health issues and healthy lifestyle choices., • Maintains confidentiality of veterans’ data and information., • Complies with all VA and company training requirements., • Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items., • Remain focused on achieving excellent clinical outcomes through the specified VA guidelines., • Must provide excellent customer service to each veteran and his/her family, both in person and over the phone, as well as to fellow colleagues and clinic visitors., • Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives., • Support patient enrollment and retention in appointments, follow-up visits or nurse visits., • Doctor of Medicine or Osteopathic Medicine, • Board certified in Psychiatry, • Must comply with and maintain all requirements for a valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements., • Minimum of 1-3 years' clinical medical practice with adult patients. Specific requirements could vary based on individual VA contract., • Current, unrestricted Drug Enforcement Administration (DEA) registration., • Must be credentialed and remain in good standing through the Veterans Health Administration (VA)., • Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract, • Proficiency in written and spoken English., • Strong computer skills, including EMR experience, • Energetic and optimistic demeanor Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity.