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Job Description Role Overview: About Us: Mtech Distributors is a leading nationwide provider of POS systems, payment processing solutions, ATM services, and back-office technology. We deliver white-glove service in a fast-paced, ever-evolving environment, supporting small businesses with best-in-class products like SuperSonic POS, Userve POS, and Figure POS. Position Overview: We’re seeking a full-time Technical Support Specialist to join our support team. This position is primarily based at our Brooklyn office, five days a week, with occasional field visits (1–2 days as needed) to assist with installations, training, and on-site support. No prior experience with our systems is necessary — we’ll provide full training. We’re seeking someone tech-savvy, reliable, and motivated, who can communicate clearly, solve problems with confidence, and bring positive energy to the team. What You’ll Do: Provide customer support via phone, chat, and email — acting as the front line of Mtech for our diverse client base. Troubleshoot POS systems, payment terminals, networking, and wiring issues. Configure basic networking settings (IP/static IPs, firewall adjustments, port forwarding, etc.). Assemble, test, and manage POS equipment and maintain organized inventory. Travel to client sites to install systems and train users (occasional light physical labor and ladder use required). Participate in occasional out-of-town, same-day-return service visits (travel expenses covered). What You Bring: Strong written and verbal communication skills. A friendly, patient, and problem-solving mindset. Basic understanding of IT concepts — IP addresses, routers, wiring, etc. Familiarity with Microsoft Excel. A valid driver’s license and reliable vehicle. Ability to lift up to 50 lbs. and perform light fieldwork as needed. Team-player attitude and a willingness to learn. Position Details: Job Type: Full-time Hours: Up to 40 per week (weekend rotation required) Location: Based in Brooklyn, NY – local travel required Benefits: Competitive pay Paid vacation time Year-end bonus Long-term growth opportunities Friendly, fast-paced work environment
The Appointment Setter is responsible for contacting potential clients and scheduling appointments for the sales team to discuss solar energy solutions. The ideal candidate will be able to generate interest in solar products and services, maintain a positive relationship with prospective clients, and ensure the sales team’s calendar is full and efficient. Key Responsibilities: Lead Generation & Qualification: Contact inbound leads and cold-call potential clients to identify those interested in solar energy solutions. Qualify leads based on specific criteria such as homeownership, energy needs, and budget. Appointment Scheduling: Schedule appointments for the sales team to meet with qualified leads at their homes or virtually. Coordinate with the sales team to ensure appointments are confirmed and properly logged. Customer Communication: Use phone, email, and other communication tools to engage potential clients. Educate prospective clients about the benefits of solar energy and how the company’s solutions can meet their needs. Follow-Up: Follow up with leads who have shown interest but haven’t yet scheduled an appointment. Send reminders to clients about their upcoming appointments. Data Entry & Management: Maintain accurate records of leads and appointments in the company’s CRM system. Ensure all communication and follow-ups are logged properly. Reporting: Provide regular reports on lead generation and appointment scheduling progress. Track metrics like appointment conversion rates and client satisfaction. Qualifications: High school diploma or equivalent (additional education or experience in sales is a plus). Previous experience in a customer service, sales, or appointment setting role (preferably in the solar or renewable energy industry). Strong communication skills (verbal and written). Ability to handle objections and work with a wide variety of potential customers. Familiarity with CRM software or willingness to learn. Highly organized with excellent time management skills. Skills and Abilities: Strong phone presence and confidence in making cold calls. Ability to engage and motivate leads to schedule an appointment. Positive attitude and the ability to work independently or as part of a team. Detail-oriented with strong follow-up skills. Understanding of solar energy concepts is a plus, but not required. Working Conditions: This position may involve working from a desk or office, with occasional fieldwork for client meetings if needed. Flexible working hours may be required, including evenings or weekends to reach potential clients. Physical Requirements: Ability to sit at a desk and work on a computer for extended periods. Ability to make outbound calls for several hours a day.
Bronxworks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES Provide direct services to clients, including intake, engagement, assessment, referral, service plan development and follow-ups. Attend monthly Community board, NYPD and other stakeholder’s meetings to promote program, center activities or events. Monitor and recruit interns and volunteers Monitor and document client progress toward service plan goals. Will increase Pyramid Community Service Program community engagement and assist Director with creating engaging programming to enhance Pyramid Community Service Program awareness. Will conduct in-house audits on files and facility to make sure we complies with DOH and DYCD. Document all interactions with, or on behalf of, clients. Build community partnerships to strengthen center’s community resources. Provide general clerical support, including filing, faxing, word processing, typing, photocopying, and data entry. Answer telephones, take messages and direct calls to the appropriate parties. Report to, and meet with, supervisor on a monthly basis. Complete program reports on a monthly basis or more frequently as required. Assist with special projects as required. Perform additional duties as assigned by Director. QUALIFICATIONS High School diploma or equivalent credential required. A minimum of 1-years of relevant work experience. Proficiency in English required; proficiency in a second language preferred. Strong oral and written communication, time management and organizational skills are necessary. Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.
Job Title: Salesperson, Staging Department Location: New York City Work Hours: Full-time, 40 hours per week Overview: As a Salesperson at Stage One NYC, your primary responsibilities will include identifying and reaching out to potential clients, building strong relationships with them, and working diligently to close deals. You will provide exceptional customer service throughout the project, ensuring that clients are satisfied and their needs are met. Additionally, you will engage in fieldwork, meeting brokers in person and networking to expand the client base and drive business growth. Your role will be essential in managing the sales process from initial contact to project completion. Responsibilities: Drive sales by successfully closing deals with potential clients. Identify new business opportunities and proactively reach out to potential clients. Build and maintain strong, long-term relationships with clients and brokers. Provide exceptional customer service throughout the duration of the project to ensure client satisfaction. Requirements: Previous experience in sales, preferably within the real estate industry. Ability to work in the field, meeting brokers and clients in person. Must have a valid driver's license and access to a vehicle. Friendly, approachable, and passionate about building relationships and providing outstanding service. Working Hours: Monday to Friday, 9:00 AM to 5:00 PM Compensation: $40K base salary + commission based on job performance.