Human Resources and Administration Manager
23 days ago
Anchorage
Job DescriptionPosition Summary The Human Resources and Administration Manager plays a pivotal role in supporting Human Resources functions, managing office operations, supervising clerical staff, and providing direct assistance to the General Manager and other departments. This position oversees a wide range of administrative, organizational, and operational responsibilities that are essential to the smooth day-to-day operations of Hilltop Ski Area. The ideal candidate is highly organized, proactive, and solutions-oriented, with strong communication skills and the ability to work independently while maintaining professionalism, discretion, and sound judgment. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following: Human Resource Management • Oversee all HR functions, including recruitment, onboarding, training, performance management, and employee relations., • Ensures the ADP HRIS System is being maintained and up to date., • Maintain HR records, reports, and training documentation while identifying opportunities for improvement., • Ensure HR practices align with organizational objectives., • Provide counseling and support to employees experiencing workplace challenges., • Foster positive employee relations by organizing and coordinating employee appreciation events, • Serve as a liaison between employees and management, addressing concerns and resolving conflicts., • Collaborate with the Accounting Manager in addressing payroll-related inquiries and discrepancies., • Manage daily office operations, including office management, facility oversight, and administrative workflows., • Provide support to senior management and department heads, including document preparation, data entry, and research., • Oversee general clerical functions such as filing, mail distribution, correspondence, and supply management., • Maintains compliance with federal, state, and local labor laws and regulations., • Develop, update, and implement HR policies, procedures, and the Employee Handbook., • Reports, maintains, and monitors all workers' compensation files., • Reports, maintains, and monitors all OSHA logs as needed., • Implement and manage performance appraisal systems that drive high performance and support employee development, • Track and maintain staff training records, certifications, and compliance logs., • Foster a positive work environment through engagement initiatives, recognition programs, and team-building activities., • Identify training needs and coordinate employee development programs., • Collaborate with senior management to develop HR strategies that support organizational growth., • Address staffing, training, and facility requirements to meet current and future business needs., • Design and implement recruitment initiatives to attract and retain top talent., • Support and participate in various company events and projects throughout the year., • Collaborate cross-functionally with other departments to support company-wide initiatives., • Performs other duties as assigned., • Season passes for employees and employee dependents, • Employee discounts on food, retail, lessons, rentals, • 401 (k) Retirement Plan, • Paid Time Off Policy, • Industry Deals – Outdoor Prolink, • Ski Area Pass Exchange ProgramMinimum Qualifications (Knowledge, Skills, and Abilities), • Associate’s degree in business administration required; bachelor’s degree preferred., • Strong proficiency in HRIS systems, preferably ADP., • Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams)., • Solid knowledge of HR principles and compliance with federal, state, and local employment regulations., • Excellent interpersonal, communication, and customer service skills., • Previous office management and supervisory experience preferred., • Strong organizational skills and attention to detail., • Ability to maintain confidentiality and exercise sound judgment., • Project management experience is a plus., • Adaptability to change priorities in a fast-paced environment. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable