Practice Manager / Medical Office Manager
4 months ago
Phoenix
Job Description Office Manager Position at Health for Life Naturopathic Medicine General Description: Health for Life Naturopathic Medicine is seeking a dedicated, full-time Office Manager to join our growing medical practice. Our office currently hosts three Naturopathic physicians, one physical therapist, and one nurse, with plans for further expansion. We are looking for a compassionate medical office leader with exceptional customer service skills. As the Office Manager, you will be the first and last point of contact for our patients, ensuring they receive the best care possible. Your role will include coaching, developing, and managing our staff, fostering relationships with various stakeholders, and managing the scheduling of the doctors within the practice. Proficiency in QuickBooks is required. Additionally, you will manage logistical elements such as scheduling, contacting clients, and ensuring the efficient operation of our practice. Key Responsibilities: People Leadership: • Ensure staff complete tasks efficiently and timely, provide real-time feedback, and maintain workflow efficiency., • Delegate duties, follow up on results, and plan daily huddles., • Encourage staff development, conduct performance reviews, and work closely with the Executive Director and Medical Director., • Manage certification renewals, clinic policies, and state requirements., • Develop inter-staff relations and execute marketing plans., • Screen applicants, support hiring, and occasionally terminate employees., • Manage physician scheduling system as a top priority., • Oversee billing/payroll, office operations, and procedures., • Maintain and organize filing systems and control correspondence., • Review and approve supply requisitions and monitor clerical functions., • Ensure business licenses and OSHA training are up to date., • Track daily invoice financials, monitor and manage calendars, and assist with patient time management., • Order supplies, clean and organize the office, and set up vendor meetings., • Ensure staff training and SOPs are current., • Utilize EMR, answer phones, schedule visits, and manage billing/payments., • Communicate effectively with staff, patients, and vendors., • Maintain office cleanliness and readiness., • 8 years of total work experience with a minimum of 5 years in administrative and medical fields., • Associate's degree in a related field (Business/Administration/etc.); Bachelor's Degree preferred., • Exceptional communication skills, with the ability to multitask and manage multiple priorities while meeting deadlines., • Ability to prioritize a variety of tasks at any given time, and must maintain strong accountability in finishing tasks., • Proficiency in Microsoft Office (Word, Teams, Excel, Outlook)., • QuickBooks proficiency is mandatory., • Accounting and EMR experience required., • Ability to pass a basic math and grammar test (administered during the interview)., • Ability to work independently and as a team member., • Full-time position, Monday-Friday, 7:30 am-5:00 pm, with major holidays off., • Salary Range: $56,000-$80,000, negotiable depending on experience. Thank you! Company DescriptionAbout Health for Life Naturopathic Medicine Health for Life Naturopathic Medicine is a thriving integrative medical clinic in Phoenix, Arizona, committed to transforming the way patients experience healthcare. For over 17 years, we’ve provided whole-person, root-cause medicine through a dedicated team of Naturopathic Doctors, a Registered Nurse, and compassionate support staff—all working together to offer thoughtful, patient-centered care. Our practice blends the best of conventional and naturopathic medicine, with a strong foundation in family care, men's health, women’s health, hormone balancing, digestive health, autoimmune conditions, mold and environmental illness, thyroid disorders, and more. We see a wide range of patients—many of whom have felt overlooked or underserved by traditional medical systems—and help them restore health through individualized treatment plans. Our providers offer services such as functional lab testing, herbal medicine, acupuncture, IV nutritional therapy, constitutional hydrotherapy, food sensitivity testing, regenerative injections, and lifestyle counseling. As part of our growth, Dr. Krystal Tellier also leads our advanced longevity offerings for patients looking to proactively optimize healthspan and performance. We operate as a close-knit, mission-driven team that values empathy, collaboration, and continuous learning. Our staff genuinely care about our patients and each other, and we’re proud to foster a work environment that encourages professional growth and purpose-driven care. If you’re passionate about integrative medicine and want to be part of a supportive, forward-thinking team, we’d love to connect. Visit to learn more.About Health for Life Naturopathic Medicine\r\n\r\nHealth for Life Naturopathic Medicine is a thriving integrative medical clinic in Phoenix, Arizona, committed to transforming the way patients experience healthcare. For over 17 years, we’ve provided whole-person, root-cause medicine through a dedicated team of Naturopathic Doctors, a Registered Nurse, and compassionate support staff—all working together to offer thoughtful, patient-centered care.\r\n\r\nOur practice blends the best of conventional and naturopathic medicine, with a strong foundation in family care, men's health, women’s health, hormone balancing, digestive health, autoimmune conditions, mold and environmental illness, thyroid disorders, and more. We see a wide range of patients—many of whom have felt overlooked or underserved by traditional medical systems—and help them restore health through individualized treatment plans.\r\n\r\nOur providers offer services such as functional lab testing, herbal medicine, acupuncture, IV nutritional therapy, constitutional hydrotherapy, food sensitivity testing, regenerative injections, and lifestyle counseling. As part of our growth, Dr. Krystal Tellier also leads our advanced longevity offerings for patients looking to proactively optimize healthspan and performance.\r\n\r\nWe operate as a close-knit, mission-driven team that values empathy, collaboration, and continuous learning. Our staff genuinely care about our patients and each other, and we’re proud to foster a work environment that encourages professional growth and purpose-driven care.\r\n\r\nIf you’re passionate about integrative medicine and want to be part of a supportive, forward-thinking team, we’d love to connect.\r\n\r\nVisit to learn more.