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- Bilqis Coffee
Barista and Waiter / Waitress19 days ago$15–$18 hourlyFull-timeBay Ridge, BrooklynWhat Does a Barista Do? Baristas (or Lead Baristas or Coffee Bar Attendants or Coffee House Specialists) prepare and serve coffee, tea and other beverage and food products to customers in retail establishments. Successful baristas are very personal, enjoy working with and serving people, and have a passion for the food & beverage industry. Barista Job Overview : In the Barista role, you will greet customers cheerfully, courteously and professionally, take orders, prepare specialty food & beverage items and fulfill orders. Your main goal is providing an exemplary customer experience to all store patrons. You must be able to work fast and efficiently, yet maintain composure under pressure and always be cheerful and friendly. Delivering an extraordinary level of customer service that results in strong repeat business is a must. Success in this role will be demonstrated by delivering a high level of customer satisfaction and working effectively in a high performing, team environment. Key responsibilities: 1. Barista Job Responsibilities and Duties Provide a welcoming, engaging and friendly environment to all customers; engage with new and regular customers 2. Prepare and serve hot and cold beverages such as speciality coffee and teas, and other food products (e.g., sandwiches, muffins, baked goods, etc. 3. Accurately take customer orders including all preferences Provide menu assistance to customers to get them what they want while serving them efficiently to maintain appropriate customer flow Make product recommendations, highlight various brewing methods and upsell other menu items . 4. Receive and take payments (cash, card, mobile) Provide and package menu items for either on premise consumption or take-out . 5. Monitor proper operation of brewing and other food equipment; resolve and/or report any equipment problems promptly for resolution 6. Help track food and supply inventory (e.g, in display cases, behind counter, etc.) and assist with restocking as necessary Help maintain and keep all serving, food & beverage preparation and common areas sanitary and clean 7. Follow all health and safety guidelines and procedures Provide customer feedback and response to new menu items to store management Learn and stay current on all menu items, ingredients, brewing and preparation methods and specialty/new items . Barista Job Requirements : 1. Minimum 1-2 years prior barista or related retail food & beverage customer-facing experience Positive, customer-friendly attitude with strong interpersonal communication skills . 2. Obsessed with product quality and delivering outstanding customer service Self-motivated and trustworthy, able to work with minimal supervision . 3. Strong client-facing, interpersonal communication skills Team player; always open to helping colleagues Strong attention to detail Ability to meet regular, consistent and punctual attendance schedules . 4. Flexibility to work different shifts as needed High school diploma or bachelor degree . 5. Fluent in English. 6. Prepares and sells coffee drinks by following recipes and preparation techniques for drinks, such as Yemeni traditional, espressos, and smoothies 7. Follow all the rolls and policies of the coffee shop 8. Familiarity with coffee brewing and tea preparation equipment preferred Prior barista or related training a plus Positive prior work experience references Should follow all the coffee roles and polices. 9. Should follow coffee manager instruction. Note: The barista should have food protection certificate
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Marketing Manager25 days ago$55000–$85000 yearlyPart-timeFlushing, QueensPosition: Marketing Specialist / Marketing Manager Location: Flushing, New York Employment Type: Full-time (part time availabe) Hwarak Lab is seeking a Marketing Specialist/Manager to lead the success of our first U.S. flagship store in Flushing, New York. Situated in the heart of Chinatown, the role requires a marketer who can design and execute strategies specifically targeting the Chinese community. Candidates with proven experience in driving store sales growth will be highly preferred. This role involves creating and executing impactful online and offline marketing campaigns to attract customers, achieve sales goals, and establish a strong presence in the local market. 1. Marketing Strategy and Execution Develop and implement data-driven marketing strategies targeting the Chinese community. Plan and execute campaigns on platforms popular with Chinese audiences, including Xiaohongshu, WeChat, and TikTok. Organize in-store promotions, local partnerships, and community-based events to engage and attract customers. Create and execute innovative marketing campaigns to drive revenue growth and exceed sales targets. 2. Offline Marketing Plan and execute offline marketing events and promotions to maximize foot traffic to the store. Utilize print materials (e.g., flyers, banners) and organize on-site events to enhance brand visibility. Strengthen connections with the local business district and build customer loyalty through targeted offline campaigns. 3. Content Development and Funnel Creation Build and manage content funnels across Xiaohongshu, WeChat, TikTok, Instagram, and Facebook. Lead the creation and planning of content tailored to each platform’s audience to boost brand awareness and engagement. Develop and execute content strategies optimized for the Chinese community, including social media posts, promotional videos, and app-based campaigns. Collaborate with designers to produce high-quality visual content. 4. Community Engagement and Localization Monitor trends and insights within the Flushing Chinese community and incorporate them into marketing strategies. Build and maintain local partnerships to strengthen ties with the Chinese community and enhance brand loyalty. Required: 1. Fluency in Mandarin and the ability to communicate effectively with the Chinese community. 2. Experience managing campaigns on platforms such as Xiaohongshu, WeChat, and TikTok. 3. Proven ability to develop and execute strategies that achieve sales goals. 4. Experience with both online and offline marketing campaigns. 5. Excellent verbal and written communication skills in English. Preferred: 1. Proven track record of driving store sales growth, with documented success in achieving or exceeding sales targets. 2. Experience working in a startup environment or with emerging brands. 3. Basic understanding of Korean food and culture. 4. Proficiency with tools such as Canva and Photoshop. 5. Play a pivotal role in designing and executing targeted marketing strategies for the Chinese community, directly influencing brand growth. 6. Contribute to both online and offline marketing efforts with tangible impacts on store performance. 7. Leverage your experience in driving sales to support Hwarak Lab’s ambitious expansion plan to 100+ locations. 8. Be part of a dynamic and creative work environment where your ideas and execution can directly contribute to success. 9. Competitive salary with performance-based bonuses. If you are passionate about growing a brand and making a tangible impact on Hwarak Lab’s expansion in the U.S., apply now and join our team!
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