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  • Enrollment & Customer Experience Coordinator
    Enrollment & Customer Experience Coordinator
    hace 3 días
    Jornada completa
    Roselle Park

    Job Title: Enrollment & Customer Experience Coordinator Location: Fusion Dance Centre Reports To: Studio Director / Operations Manager Employment Type: Full-Time (may include evenings & weekends) Position Overview The Enrollment & Customer Experience Coordinator is the primary point of contact for new and returning students and families. This role is responsible for managing the enrollment process, delivering exceptional customer service, and ensuring a positive experience that reflects Fusion Dance Centre’s values of creativity, community, and excellence. Key Responsibilities 1. Enrollment Management • Respond to inquiries regarding class schedules, pricing, and program offerings., • Guide new students and families through the enrollment and registration process., • Manage re-enrollments, waitlists, and class placements., • Maintain accurate student records and class rosters using the studio management system., • Track incoming leads and follow up to maximize enrollment growth and retention. 2. Customer Experience & Communication • Welcome students and parents warmly in person and via phone/email., • Provide clear, professional communication about studio updates, policies, and events., • Address concerns or questions promptly, escalating when necessary., • Help create a supportive, friendly, and family-oriented studio environment. 3. Front Desk & Administrative Support • Manage daily front desk operations during class hours., • Process payments, billing inquiries, and account updates., • Assist with recital preparations, workshops, and studio events., • Coordinate with instructors and staff to ensure smooth class flow., • Maintain cleanliness and organization of the lobby and reception area. 4. Marketing & Engagement Support • Assist with social media posts, email newsletters, and promotional materials., • Support open houses, trial classes, and community events to attract new students., • Collect and track customer feedback to improve services and programs. Qualifications • Associate’s or Bachelor’s degree preferred (Business, Communications, Marketing, or related field)., • Previous customer service, sales, or administrative experience required; performing arts or fitness environment is a plus., • Strong communication, interpersonal, and problem-solving skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficiency in Microsoft Office, Google Workspace, and CRM/studio management systems (e.g., Jackrabbit, MindBody)., • Positive, friendly attitude and a genuine interest in dance and community culture. Work Schedule • Must be available during studio operating hours, including afternoons, evenings, and select weekends. Compensation & Benefits • Competitive salary based on experience., • Employee discounts or complimentary studio classes., • Opportunity for growth within the studio’s administrative and customer service team.

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  • Bartender
    Bartender
    hace 1 mes
    Jornada completa
    Berkeley Heights

    Job Title: Bartender Location: Ami Sushi & Bar Job Type: Full-Time / Part-Time Shift Times: Flexible (Evenings, Weekends, Holidays) Compensation: Competitive hourly rate + tips About Ami Sushi & Bar: Ami Sushi & Bar is a stylish and energetic Japanese restaurant offering fresh sushi, delicious Asian fusion dishes, and a curated selection of cocktails and sake. We’re looking for a skilled and personable Bartender to join our team and elevate the guest experience at our bar. Key Responsibilities: • Prepare and serve alcoholic and non-alcoholic beverages to customers, • Craft signature cocktails and sake-based drinks according to house recipes, • Engage with guests at the bar in a friendly and professional manner, • Maintain cleanliness and organization of the bar area, • Manage bar inventory and restock as needed, • Check identification to verify minimum age requirements for alcohol consumption, • Handle transactions using POS system, • Collaborate with servers and kitchen staff for smooth service, • Adhere to all health and safety regulations Requirements: • Proven bartending experience preferred (1+ years ideal), • Knowledge of drink mixing, garnishing, and bar tools, • Excellent communication and customer service skills, • Strong multitasking abilities and attention to detail, • Must be of legal age to serve alcohol, • Reliable, punctual, and team-oriented, • Flexible availability, especially during peak hours What We Offer: • Competitive pay + tips, • Fun and supportive team environment, • Staff meals during shifts, • Opportunities to grow within the business, • Training on Japanese spirits, sake, and cocktails

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