Senior Manager, Key Accounts
23 days ago
New York
Job DescriptionCompany Description WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don’t just aspire to make the best products on the market; we want to be the best beauty brand to work for. We’ve created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that’s how we got here. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE The Senior Manager, Key Accounts role is the key contact with the retailer buying offices. Collaborating on strategies, sales and rank targets, inventory planning and activations to drive growth in national accounts to achieve sales targets and secure best in class in-store and online exposures. This role mirrors the structure of many retail partners. This position will have headquartered responsibility for Ulta, Nordstrom, and EC Scott. This position will report directly to the Head of Sales and Planning. Job Description JOB RESPONSIBILITIES • Key point of contact for retailers to enhance relationships, streamline communication, create strategic initiatives and connect cross-functional teams for a holistic business view, • Keep up to date an Activation Calendar for Ulta, and Nordstrom, ensuring retailers have full alignment and responsible to share out monthly to internal cross-functional partners, • Provide weekly/monthly commentary and insights to ensure strategies coming to life and pivoting when/where needed, • Manage Accounts Door Counts and Product Lifecyle from SKU set-up, product assortment changes, newness launch plans and discontinuation strategies, • Build, Forecast and Track Retail, Gross, Returns, Discounts and Net Sales by account, • Partner with brand marketing on visual merchandising/messaging, sample allocations, promotions, and assortment changes, • Partner with brand digital team on dotcom product page updates and optimization, launch timing, promotional activity, loyalty initiatives, and omni-channel strategies, • Partner with retailers on inventory planning to ensure alignment on brand priorities, key product investments, and event dates, • Partner with Global demand planning to ensure all activations are accounted for to maximize sales potential and ensure on time delivery, • Schedule In-Store updates with retailers aligned with new launch timing. Partner with VM team on timeline and deliverables, • Work with Education and Events team to develop brand love experiences and programs to be implemented by the field, • Execute logistics for secondary placements, • Develop strong cross functional relationships and synergies across: marketing, digital, visual merchandising and planning, • Contribute to and project manage launch strategies in collaboration with marketing, digital and store design, • Optimize product assortment and gondola productivity to maintain elevated space and location within our retail partners, • Streamline brand CLEAN SKU changes balancing sales potential with return liabilities, • Own the Newness and Seasonal forecast projections, • By creating a constant dialogue with retailers, you will build trust to inspire best practice sharing and align retailer needs with brand objectives, • Understand retail, gross and net sales trends compared to budget in order to optimize brand profits, • Improve inventory service levels to 95% by leading bottoms up planning with retailer and demand planning team, • Understand sample and GWP needs and collaborate on qualifier, ROI and forecast units, • Build short term and long-term differentiation strategies across retailers, • Must be able to remain in a stationary position on average of 7.5 hours/day., • Light to moderate lifting may be required., • While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.Qualifications PROFILE You have: • 6-8 Years of Experience in a corporate environment, preferably in a wholesale or retail focused business within Beauty or a related industry, • Bachelor’s degree or equivalent required, • Advanced Excel Skills required, • Proficient Microsoft Office (Outlook, Teams, PowerPoint), • Exceptional analytical skills and attention to detail, • Team Collaborator mindset, • Consumer Centric: Build relationships with Consumers through heartfelt generosity, • Agile: Anticipate and champion change, • Collaborative: Communicate and dream with others, • Growth Minded: Seek opportunities that offer the chance to be a curious creator, • Accountable: Take ownership of actions and responsibilities, • A Strategic Thinker: Implement new ideas from data and insights to create the unexpected, • Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success, • Optimistic: Maintain a “Sky’s the Limit” mindset Additional Information WHAT WE OFFER YOU Training & Development and Culture • Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development, • Opportunities for networking and building relationships with LVMH Community and Network, • Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP), • Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays, • Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment, • Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility, • Travel & lodging for those who can’t access care, • Fresh In-Store Discounts and Gratis, • LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc., • Pre-Tax Commuter Benefits through Wage Works The salary range for this role is $120,000 - $150,000 USD. This role is based in New York City. All your information will be kept confidential according to EEO guidelines.