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Health care coordinator jobs in New York, New YorkCreate job alerts

  • Care Manager Spanish Speaking
    Care Manager Spanish Speaking
    19 days ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in either our Dyker Heights or Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Hindi is required., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Medical Assistant/Receptionist
    Medical Assistant/Receptionist
    3 days ago
    Full-time
    Valley Stream

    South Nassau Orthopedic is dedicated to providing exceptional interventional pain and Orthopedic services. Our focus is on improving the quality of life for our patients through innovative treatments and compassionate care. Summary We are seeking a Medical Receptionist to join our team at South Nassau Orthopedic. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience while managing administrative tasks that support our healthcare operations. Responsibilities Greet patients and visitors warmly, providing excellent customer service. Manage patient check-in and check-out processes efficiently. Schedule appointments and coordinate patient flow within the clinic. Maintain accurate patient records and ensure confidentiality. Assist with insurance verification and billing inquiries. Communicate effectively with medical staff to facilitate patient care. Handle phone calls, respond to inquiries, and provide information about services. Requirements Proven experience as a medical receptionist or in a similar role in a healthcare setting. Strong knowledge of medical terminology is essential. Excellent communication and interpersonal skills to interact with patients and staff. Ability to manage multiple tasks in a fast-paced environment. Familiarity with electronic health records (EHR) systems is a plus. High school diploma or equivalent; additional certification in medical administration is preferred. If you are passionate about patient care and looking to make a difference in a dynamic healthcare environment, we invite you to apply today! Job Type: Full-time Pay: $19.00 - $22.00 per hour Benefits: 401(k) Health insurance Paid sick time Paid time off Paid training Ability to Commute: Valley Stream, NY 11580 (Required) Ability to Relocate: Valley Stream, NY 11580: Relocate before starting work (Preferred) Work Location: In person

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  • Care Manager Russian Speaking
    Care Manager Russian Speaking
    19 days ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in either our Dyker Heights or Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Russian is required., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Front Desk Coordinator
    Front Desk Coordinator
    3 days ago
    $18 hourly
    Full-time
    Kingsbridge, The Bronx

    Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: • Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Be responsible for obtaining and filing patients' charts, and assisting our patients as needed, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Navigate through NextGen to access and provide patient information, • Maintain compliance by contacting patients to confirm appointments, • Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments, • Responsible for the opening and closing procedures of the office as needed, • Assist in comforting the patients and maintaining the reception area, • Other administrative tasks as needed Knowledge and Experience • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities • Bilingual (English/Spanish) required, • Excellent verbal and written communication, • Ensuring a great patient experience by delivering outstanding customer service, • Exceptional organizational and time-managements skills - the ability to multi-task is a must, • Adaptability and flexibility while working in a fast-paced environment, • Problem-solving ability and aptitude, • Outcome-focused, with an ability to work under pressure, • A solution-oriented mindset, • A strong sense of urgency and focus in accomplishing tasks Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 25 pounds at times. Schedule: • Full-Time, Monday - Friday, 8am - 4:30pm, • Part-Time, Tuesday-Friday 1pm-7:30pm & Saturday 8am-1pm Pay: $18 per hour

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  • Early Intervention Service Coordinator
    Early Intervention Service Coordinator
    8 hours ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Early Intervention Service Coordinator Salary: Fee for Service at a rate of $13.50/unit(approx 55-65k) Location: Dyker Heights, Brooklyn/Hybrid Essential Duties and Responsibilities: The role of a Service Coordinator for Early Intervention combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Our goal is to create opportunities for the provision of collaborative, community-based services for infants and toddlers with developmental delays and disabilities through assisting with identifying and prioritizing concerns, and developing plans based on those concerns. Thus, allowing the child and family to receive services that are authorized under the Early Intervention Program. • Oversee the completion of all required documentation and appointments to meet the goals of the Individualized Family Plan(IFSP) and ensure the services are delivered., • Demonstrates flexibility with case load management on an as needed basis. Provide extensive documentation for all encounters., • Once training is complete, maintain a case load of 30 to 40 cases., • Bachelor’s degree in heath or human services field of study or a minimum of 2 years of job-related experience providing service coordination or 1 year of service coordination and 1 year of experience in a service setting with infants and toddlers. The experience may include volunteer-based positions., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage client information, schedules and appointments., • This position requires the ability to work with clients and families that may be experiencing physical and emotional challenges, so they should be able to work under pressure and remain calm and empathetic., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices., • Must be able to be in the office 3 days a week and either in the field or remote the other 2 days., • Bilingual is a must(Spanish, Bengali, Urdu, Hindi, Punjabi, French, Mandarin, Russian)., • Must complete 10 hours of training annually., • Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Case Managers (Elm Street)
    Case Managers (Elm Street)
    11 days ago
    $22 hourly
    Full-time
    Paterson

    Job description: We have (2) Case Manager opportunities at: 1. Elm Street Apartments is a supported housing program for youth ages 18-21 at risk youth and are either homeless or aging-out of foster care;, 2. Independence House supported housing program for youth ages 18-21 at risk youth and are either homeless or aging-out of foster care We are seeking a dynamic individuals to serve as a Case Managers. The responsibilities include: Serving as a member of the location's team committed to helping young people build on existing assets to make positive choices about their health and well-being, academic achievement and interaction with others. Coordinating the implementation of Individual Service Plans (ISP) for each youth in accordance with agency ISP planning policies and procedures. Establishing and monitoring the methods used to teach the youth new skills as per individual ISP’s and works with program staff to provide services in accordance with established methods. Coordinating and linking each youth to off-site support services as defined in ISP. Planning the transportation for the youth’s participation in off-site services. Completing all case management documentation and reports and maintaining individual youth files. Reviewing medication logs daily. Conducting weekly audit of medication logs to ensure compliance with medication administration policy. Implementing behavior modification plans established by the team to address discipline issues and the consumer’s lack of adherence to program rules, as needed. Prospective applicants must have a Bachelor’s Degree or Master’s Degree in social work or human services related field; one to three years of experience working with young adults and adolescents, particularly at-risk individuals; excellent organizational skills; demonstrated leadership ability and sound judgment; ability to work effectively as a member of a team; ability to work collaboratively with community resources; excellent interpersonal, verbal and written communication skills; and a valid driver’s license. Computer skills are also essential, with experience with Microsoft Word, and Excel, preferred. Attractive benefits package will be provided. Job Type: Full-time Benefits: Dental insurance, Health insurance, Life insurance, 403(B), Paid time off, Retirement plan, and Vision insurance.

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  • Care Manager Mandarin or Cantonese Speaking
    Care Manager Mandarin or Cantonese Speaking
    19 days ago
    $45000–$55000 yearly
    Full-time
    Manhattan, New York

    Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in our Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Mandarin is required, Cantonese is a plus., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Life Skills Coordinator - Independence House
    Life Skills Coordinator - Independence House
    11 days ago
    $29683.45–$37494.51 yearly
    Full-time
    Paterson

    Job description: Life Skills Coordinator (Full-Time) - Independence House New Jersey Community Development Corporation New Jersey Community Development Corporation is a multi-faceted community development and social service agency providing opportunities to transform lives in Passaic County. Independence House is a transitional living program for homeless youth and youth aging-out of foster care who are between the ages of 17-21. We are seeking a dynamic individual to serve as the Life Skills Coordinator. The responsibilities include: Ensuring the health, welfare, safety and personal development of program individuals by creating a nurturing environment that addresses individual needs and preferences and that promotes the attainment of individual goals and objectives as outlined in the Individual Service Plan (ISP). Implementing Individual Service Plan (ISP) teaching/training schedule Ensuring that ISP goals and objectives are being addressed and that anticipated outcomes are being documented, monitored and met Teaching skills as per the ISP and in accordance with established methods Ensuring the timely and thorough completion of program documentation as required by state licensing standards, agency policy and procedures and quality assurance guidelines. Reviewing the daily logs, medication logs, communication log, activity sheets, and incident reports at the beginning of each shift. Assisting in the arrangement and providing of transportation of residents either through use of agency vehicles or public transportation Providing emergency shift coverage during staff shortages Prospective applicants must have a Bachelors Degree in a human services field with one to three years of experience working with young adults or a High School Diploma with three to seven years of experience working with young adults; excellent organizational skills; ability to work effectively independently or as a member of a team; excellent interpersonal, verbal and written communication skills; and a valid drivers license. Computer skills are also essential, with experience with Microsoft Word, and Excel, preferred. Attractive salary and benefits package will be provided. Additional Benefits: Eligible employees have access to a 403(b) retirement savings plan; however, there is no employer contribution at this time. If Interested In Applying For This Position Email your resume with a cover note telling us a little about yourself, your skills, and experience to: Human Resources. Please place “Life Skills/Independence House” in the subject line of your email. New Jersey Community Development Corporation is an Equal Opportunity Employer.

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  • Care Manager Hindi Speaking
    Care Manager Hindi Speaking
    19 days ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Essential Duties and Responsibilities: The role of a Care Manager is to be responsible for the overall coordination of services to meet the goals of the client/families focused plan of care. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the Child and Adolescent Needs Assessment (CANS) to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be in-person in either our Dyker Heights or Manhattan office, or meeting with clients., • Each case requires two monthly in-home visits., • Must attend all weekly in-person staff meetings., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Hindi is required., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS issued ID or driver’s license; must be willing to travel throughout the 5 boros of New York City., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • NURSE - Staff Development Coordinator, Employee Health, Immunization Nurse
    NURSE - Staff Development Coordinator, Employee Health, Immunization Nurse
    25 days ago
    Full-time
    Queens Village, Queens

    REPORTS TO: Director of Nursing and Administrator / Mother Superior Responsible for planning overall orientation and ongoing education and in-service program for the development of skills so as to provide for quality of care. Provides safety/health teaching to Residents. • Responsible to track and maintain the annual PPD and Physicals for all employees and contracted staff. Responsible for maintaining record., • Immunizations, • Must be a graduate of an accredited School of Registered Nursing, licensed to practice in NY, • Must have training or experience in Long Term Care, • Must have leadership, self-reliance, creativity, integrity, initiative, good judgment and dependability. Very good communication and documentation skills preferably public speaking and teaching skills. Must be computer literate and have the ability to teach other the Point Click Care system., • Must possess an ability to work congenially with others, possessing a spirit of cooperation and enthusiasm in order to create an atmosphere conducive to Resident rehabilitation and staff growth., • Must have background experience or knowledge of Federal, State, and local codes and regulations governing long term care facilities as applicable to job objectives., • Must possess good written and verbal communication skills. Must be able to read, write and understand English. This job description is not intended to be all-inclusive. The employee will also perform other reasonable related duties as assigned by the supervisor or other management. Management reserves the right to change job responsibilities, duties and hours as needed. This document is not intended to imply a written or implied contract of employment.

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  • Front Desk Receptionist
    Front Desk Receptionist
    28 days ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    We are an intergraded wellness/Medical practice located in the heart of Greenwich Village. We offer a range of integrative health services designed to support overall well-being through personalized, patient-centered care. Our practice blends modern medical insight with holistic approaches, creating a welcoming environment for both patients and staff. Position Overview Space for Wellness is seeking a motivated and detail-oriented medical front desk receptionist. This position requires hands-on experience in the day-to-day operations of a healthcare practice, with knowledge of the business and administrative side of medicine. . Responsibilities Assist with patient scheduling and communications Support insurance verification and record-keeping processes Maintain and organize patient files and documentation Help coordinate office operations and administrative workflows Participate in special projects with practice management systems Qualifications -Experience is a heath care front desk receptionist is essential. Please do not apply without experience. -Strong organizational and communication skills -Professional, dependable and a problem solver. Proficiency with Google Workspace and/or EMR systems is a plus • Ability to maintain composure in fast-paced and high-pressure situations., • Attention to detail and a commitment to accuracy., • Knowledge of medical terminology and insurance procedures is a plus., • A positive attitude and a passion for providing exceptional customer service.

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  • General Labor
    General Labor
    1 month ago
    $18–$25 hourly
    Full-time
    Manhattan, New York

    Job description: Job Summary We are seeking a motivated and energetic Mover/Packer to join our dynamic team! In this role, you will be responsible for efficiently packing, loading, and unloading items for residential and commercial moves. Your enthusiasm and attention to detail will ensure a smooth moving process, providing exceptional service to our customers. This position offers an exciting opportunity to work in a fast-paced environment where teamwork, safety, and customer satisfaction are at the forefront of everything we do. Duties Safely load and unload furniture, boxes, and equipment using proper lifting techniques and equipment such as dollies, pallet jacks, or forklifts when necessary Pack items securely to prevent damage during transit, including wrapping furniture and packing fragile items with care Disassemble and reassemble furniture as needed for efficient transport Assist with route driving using box trucks or similar vehicles, adhering to all traffic laws and safety protocols Maintain cleanliness and organization of moving supplies and equipment in the warehouse or storage areas Communicate effectively with team members to coordinate moving schedules and ensure timely completion of tasks Provide excellent customer service by addressing client questions or concerns professionally during the moving process Requirements Prior experience in warehouse work, moving, or delivery driving is preferred but not required; training will be provided for the right candidate Ability to perform heavy lifting safely and efficiently throughout the shift Valid driver’s license with a clean driving record; commercial driving experience is a plus Experience operating box trucks or similar vehicles with manual transmission is desirable Familiarity with moving equipment such as forklifts, pallet jacks, or dollies is advantageous Strong physical stamina and ability to stand, walk, lift, and bend for extended periods Excellent teamwork skills with a positive attitude and strong work ethic Join our team today! We’re dedicated to creating a lively work environment where your energy makes a difference. Whether you’re experienced in moving or eager to learn new skills, this role offers growth opportunities in a supportive setting. All positions are paid roles committed to providing a safe workplace while delivering top-tier service to our valued customers. Benefits: 401(k) Health insurance Paid sick time Paid time off People with a criminal record are encouraged to apply Work Location: In person

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  • Director of ACE Technology & Apprenticeship Programs
    Director of ACE Technology & Apprenticeship Programs
    2 months ago
    Full-time
    Manhattan, New York

    POSITION DETAILS: The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond. Reporting to the Assistant Vice President of Workforce Development and Continuing Education, the Director of ACE Technology & Apprenticeship Programs is responsible for the development, facilitation, assessment, monitoring, evaluation, growth, and management of grant funded and tuition-based technology programs in workforce development, as well as the management and expansion of Registered Apprenticeships. They ensure that the division meets its technology training program performance goals and financial growth targets, oversee administrative services, supervise staff, hire instructors, and evaluate the curriculum of individual programs. Additionally, the Director of ACE Technology & Apprenticeship Programs will drive programmatic improvement of current certificate programs, as well as innovation of new certificate programs using stakeholder feedback from relevant industry partners and job sector recommendations. As the Principal Investigator (PI) of multiple grants, the Director of ACE Technology Programs is responsible for all compliance and accurate reporting to grant stakeholders including the College, CUNY, and Research Foundation of CUNY. Finally, the Director of ACE Technology Programs will lead the department’s Technology Advisory Board and engage industry to form new employer partnerships to advance apprenticeship and internship opportunities for students with a focus on job placement upon completion. This will require a thorough understanding of the Department of Labor, trade associations, and union procedures and protocols. This position is grant-funded and annual appointment is contingent upon continued funding. The Director of ACE Technology & Apprenticeship Programs also performs other related duties as delegated by the AVP. In addition to the CUNY Title Overview information, other key duties include, but will not be limited to the following: • Lead BMCC’s ACE Technology and Apprenticeship department ensuring all courses and programs meet performance milestones and current labor market standards., • Engage with technology business leaders to ensure courses and training programs are aligned with current and future labor market needs including certifications and establish meaningful partnerships that provide ongoing apprenticeships and work experiences for students., • Serve as liaison from BMCC between the Adult Continuing Education (ACE) department, NYS Department of Labor, Bureau of Apprenticeship and Training, unions, and trade associations regarding apprenticeship matters., • Drive programmatic improvement using employer feedback, student feedback, programmatic learnings, and grow the program team’s industry expertise and content-specific knowledge., • Collaborate with college departments to generate articulation agreements, credit for prior learning, and co-listing courses., • Create new technology training programs that result in industry-recognized credentials., • Proven success in managing and scaling grant-funded workforce development or education programs, including meeting key performance indicators and achieving financial targets., • Knowledge of and direct experience with NYS Registered Apprenticeship programs., • Demonstrated deep knowledge of current technology landscape, including essential certifications (e.g., AWS Certified Solutions Architect, CISSP, PMP, or equivalent high-level technical credentials) and demonstrable proficiency in relevant programming languages and platforms (e.g., Python, Java, cloud environments like Azure/GCP, or modern DevOps toolchains).", • Must have established employer relationships in the tech field in NYC, • Experience with managing budgets and grants., • A bachelor’s degree in a technology related field., • A master’s degree in management or STEM field., • 5 years of direct experience teaching technology or apprenticeship programs., • Proven ability to increase enrollments in tuition-based certificate programs., • Proven ability to receive awarded grants for continuing education or workforce programs., • Provides leadership for the development and implementation of new programs of study and ensures the coordination and implementation of program components., • Plans, markets and implements College programs in Continuing Education, developing overall programs and overseeing development of content, budgets, and marketing strategies., • Develops funding proposals; solicits grant information and provides leadership and guidance in partnering with community and governmental agencies., • Provide fiscal oversight and evaluation; develops strategic and operating plans; reports progress and results to management., • Oversees a comprehensive marketing and public information program., • Manages staff of the Continuing Education office., • Represents Continuing Education within the College community and externally. CLOSING DATE January 5, 2026 JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID 31362 Location Borough of Manhattan CC

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