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Job Description Remote, US; Travel required Transform healthcare with us. At Qualified Health, we're redefining what's possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change. This is more than just a job. It's an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you're ambitious, innovative, and ready to move fast, we'd love to have you on board. Join us in shaping the future of healthcare. Job Summary: The Engagement Manager will play a pivotal role in managing and delivering value to our healthcare clients. This individual will be responsible for overseeing client engagements, ensuring successful project execution, identifying high-potential AI use cases, driving product discovery and developing product requirements together with the product team, and maintaining strong client relationships. The Engagement Manager will be the primary point of contact for 2-3 key clients, attending all meetings, and coordinating action items between clients and internal teams. Additionally, this person will support the implementation team during the launch phase to maximize client experience and will facilitate the data integration process, understanding various client data environments and internal engineering team requirements to successfully deliver the product. Key Responsibilities: • Serve as the primary liaison between Qualified Health and assigned clients., • Develop and manage against Partnership Plan including articulation of business goals, KPI definition and project plans., • Lead all client meetings, providing updates, gathering feedback, and ensuring alignment on project goals., • Coordinate and execute action items, ensuring timely delivery of project milestones., • Perform thorough workflow analysis, identification of critical areas for value creation, assessment of AI fitness, workflow integration approach and change management needs, and provide additional requirements to product teams as necessary., • Identify new use cases and create business and product requirements that provide incremental value to the client., • Monitor project progress, identify potential issues, and implement creative solutions to deliver client value., • Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction., • Continuously seek opportunities to improve client engagement processes., • Facilitate the data integration process in collaboration with engineering, understanding various client data environments and internal engineering team requirements to successfully deliver the product., • Collaborate with internal teams, including product development and engineering, to deliver solutions that meet client requirements., • Prepare and present regular status reports to clients and internal stakeholders. Required Qualifications: • Education: Bachelor's degree in Engineering, STEM, Business Administration, Information Technology, or a related field. A Master's degree is preferred., • Required Experience:, • Minimum of 5 years of experience in consulting, client engagement, and/or product management., • Minimum of 10 years of experience in customer success, client engagement, account management, and/or product management within the healthcare provider industry., • Experience with data integration processes and understanding of various client data environments., • Experience working with AI technologies or healthcare IT solutions is highly desirable. Desirable Skills: • Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely., • Interpersonal Skills: Strong interpersonal skills, with the ability to build and maintain positive relationships with clients and internal teams., • Problem-Solving: Proactive problem-solving abilities, with a focus on finding effective solutions to client challenges., • Organizational Skills: Exceptional organizational and time management skills, with the ability to manage multiple projects simultaneously., • Adaptability: Flexibility and adaptability to work in a fast-paced, dynamic startup environment., • Customer Focus: A strong customer-centric mindset, with a commitment to delivering exceptional value to clients., • Team Player: Collaborative team player who can work effectively with cross-functional teams to achieve common goals., • Self Starter: Ability to work independently with minimal supervision What We Offer: • Competitive startup salary and equity packages., • Health, dental, and vision insurance., • Flexible working hours and hybrid work options., • An opportunity to be at the forefront of AI in healthcare, making substantial impacts on patient care and outcomes. Join our mission to revolutionize healthcare with AI. To apply, please send your resume through the application below.

Job Description Company Overview At Allia Health, the umbrella organization for Southend Pharmacy, Brello Health, and Woven, we don’t just follow industry trends—we redefine them. Our mission is to commoditize anti-aging solutions, making them affordable and accessible to the average consumer—not just the wealthy. By offering customized and cost-effective wellness products that follow cost-containment models, we aim to improve people’s quality of life and meet them wherever they are on their health journey. About Southend Pharmacy At Southend Pharmacy, we are dedicated to delivering exceptional pharmacy services that uphold the highest standards of compliance, safety, and patient care. As a growing organization, we are seeking a detail-oriented and highly skilled Director of Customer Support to lead the customer service team. Job Summary Southend Pharmacy is seeking a dedicated and detail-oriented Director of Customer Service who takes responsibility for developing and executing the company’s customer experience strategy, leading service operations, and ensuring high levels of customer satisfaction, retention, and operational efficiency. This role oversees all customer service functions, establishes performance standards, maintains strict adherences to regulatory requirements such as HIPAA, and drives continuous improvement initiatives to deliver an exceptional customer experience aligned with company goals. Key Responsibilities Leadership & Strategy * Develop and execute a customer support strategy aligned with pharmacy growth goals * Build, mentor, and lead high-performing support teams (intake, order entry, billing support, refill coordination, prescriber communication) * Establish performance KPIs including response time, order accuracy, turnaround time, and patient satisfaction * Create scalable workflows to support business growth Operations Management * Oversee daily operations of customer service functions (call center, email, chat, ticketing systems) * Optimize workflows, staffing models, and resource allocation * Monitor call quality, service metrics, and productivity * Identify process inefficiencies and implement continuous improvement initiatives * Implement and manage CRM and customer support platforms Customer Experience & Quality * Develop service standards and escalation protocols * Monitor patient and provider feedback; implement corrective actions as needed * Address high-level or sensitive customer concerns * Lead root-cause analysis for recurring service issues * Manage complaint resolution and service recovery processes * Develop initiatives to improve customer satisfaction and loyalty Data & Performance Management * Track and report on KPIs such as: * Call volume and abandonment rate * First-call resolution * Call hold time * Customer satisfaction scores * Develop forecasting models for volume and staffing * Prepare and present executive-level performance reports * Support strategic initiatives aimed at improving retention and satisfaction Cross-Functional Collaboration * Partner with: * Pharmacy leadership * Clinical teams * Billing team * IT and systems team * Sales and business development * Support onboarding of new clinics and strategic accounts. Qualifications Required * Bachelor’s degree in Business, Healthcare Administration, Communications, Pharmacy or related field * 7+ years of progressive leadership experience in healthcare customer service, pharmacy operations, or related field * 3+ years in a senior leadership role * Experience leading multi-site or high-volume support teams * Experience in a compounding pharmacy, specialty pharmacy, or regulated healthcare environment * Strong knowledge of pharmacy workflow * Demonstrated experience building SOPs and KPI dashboards Preferred * Experience in sterile compounding environments * MBA or advanced healthcare management degree * Lean/Six Sigma certification * Experience scaling support operations during high-growth phases Skills & Competencies * Strong leadership and team development skills * Regulatory awareness * Strong conflict resolution and problem-solving capabilities * Excellent verbal and written communication skills * Data-driven decision-making ability * Advanced knowledge of CRM systems and support technologies * Patient-centered mindset Physical Requirements * Ability to sit for extended periods of time at a desk and working on a computer * Ability to communicate effectively in person, over the phone, or via virtual meeting * Ability to maintain focus in a typical office environment with moderate noise levels * Ability to perform repetitive motions with hands and arms, such as typing Why Join Southend Pharmacy? * Play a pivotal role in supporting pharmacy operations that directly impact patient health and safety * Be part of a collaborative, mission-driven team focused on innovation and excellence * Competitive salary and comprehensive benefits package * Opportunities for professional development and career advancement What We Offer * Full benefits package including medical, vision, dental, 401(k) with company match, PTO, Flex days, holidays, and more! Southend Pharmacy does not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship. Equal Opportunity Employer Statement Southend Pharmacy is proud to be an Equal Opportunity Employer where we are committed to fostering a diverse and inclusive workplace. We are committed to cultivating a culture where all team members feel valued & respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other characteristics protected by applicable law. If you have any questions or require immediate assistance or accommodations during the application or interview process, please contact us at .

Nurse Practitioner | Administration. Elevate your healthcare career by providing vital services to our nation's Veterans. Familiarity with government or military healthcare settings.

IPP/Developer with steady growth!.This Jobot Consulting Job is hosted by: Ruby Voight.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $90,000 - $150,000 per year.We are a national renewable energy provider that develops, finances, builds, and manages D

EXECUTIVE ASSISTANT TO THE PRESIDENT.Job Description Summary / TWC Summary:.The Executive Assistant to the President serves as the President’s principal administrative integrator, ensuring the President’s time, focus, and executive capacity are protected and optimized.This is an executive operat

The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.

Doctor of Medicine | Administration. Elevate your medical career by providing compassionate and essential healthcare services as a Locum Physician in General Medicine. Previous experience in military or veteran healthcare settings is advantageous.

Senior Administrative Assistant - Legal.Senior Administrative Assistant - Legal.Job Description Summary / TWC Summary:.The Senior Administrative Assistant – Legal provides high-level administrative and operational support to multiple legal programs within the clinic.This role ensures smooth progra

The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.

Our client, a Houston area law firm, has a new opportunity for an experienced Legal Secretary/Legal Administrative Assistant to join their team.The ideal candidate will have two or more years of experience supporting attorneys in a corporate or transactional setting and will have advanced MS Word sk

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Executive Personal Assistant to Entrepreneurial Physician with a High- Profile Clientele, Southwest Houston, Texas.A dynamic, entrepreneurial speaker, podcaster, author and physician who helps her clients, through nutritional sciences boost their longevity is seeking an Executive Personal Assistant

Global top tier law firm seeks a highly proactive and strategically focused senior-level Legal Executive Assistant for its Houston office.Executive Assistant will provide a key partner with complex practice coordination and leadership committee support as well as backup support to the executive assi

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

MISS: Project Manager (Contingency Hire).Please note: This position is located in Baghdad, Iraq and is contingent on award.Manager shall have the authority to commit the Contractor’s financial resources, and act as the single point of contact with the USG, as required to meet the overall requireme

At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

MISS: Deputy Project Manager (Contingency Hire).Belong, Connect, Grow with KBR!.The MISS program is a comprehensive initiative aimed at supporting the US Department of State’s operations in Iraq.In addition to providing ongoing base operations and Life Support Services, KBR will provide differenti

Join a leading tax consultancy driving innovation and growth through specialized solutions This Jobot Job is hosted by: Kat Lawrence Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $110,000 - $135,000 per year A bit about us: We are a forward-think

Arborist Assistant What We Offer Compensation: Competitive pay based on experience, skill level, and responsibilities Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, and Flexible Spending Plan Time Off: Time off to support your work/life balance Career Growth & Development

We are seeking an Administrative Assistant to join our team! You will perform clerical and administrative functions in order to drive company success.Draft correspondences and other formal documents • Answer phone traffic (low volume of calls) • Plan and schedule appointments and events • Gree

Automotive Cashier Job Description : The cashier receives and disburses money within the dealership, and usually works in the service department.The position involves use of electronic scanners, cash registers or related equipment.The cashier processes credit or debit card transactions and validates

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.Commercial Con

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies.Customer service is our focus and our passion! Tokio Marine

We are looking for an experienced.This is an opportunity to join one of the nation's most respected electrical contractors and building technology integrators, with a legacy of delivering landmark projects coast to coast.Oversee all phases of electrical construction projects, from pre-construction p

KOMPAN US is seeking a dedicated and organized Assistant Project Manager and Service Technician to support our project management team while also providing technical service to our clients.This dual-role position requires a proactive individual with strong communication skills and a knack for proble

Directs and supervises work of project administration, project Superintendents, and engineers to establish operational priorities and maintain satisfactory relationships with owners, subcontractors, etc.

NO C2C, H1B OR THIRD-PARTY COMPANIES.Senior Project Manager (contractor) with experience managing enterprise projects is required to provide Project Management support for the.Enterprise Technology Asset Management projects.MUST HAVE ASSET MANAGEMENT EXPERIENCE TO BE CONSIDERED.The primary purpose o

Title: Project Manager – Industrial & Petrochemical Projects.Work Type: Full Time-Permanent.This role requires a professional who can confidently manage projects where.Restoration, specialty construction, and building envelope scopes.Spec-driven, owner-controlled project environments.Multiple

Our client is searching for an Administrative Assistant for the Accounting, Finance, and Treasury Department of their insurance company located in the Westchase area (West Beltway and Westheimer).The hourly rate is $20-25 per hour, depending upon experience, with a 37.Provide administrative service

Bachelor's degree in Engineering, Construction Management, Project Management, or Business Administration, or a related field preferred.

Sincere Builders is adding a Project Manager to its growing team of construction professionals.Our ideal candidate will possess excellent technical skills related to construction management, expert level proficiency in reading all plans and specifications and collaborate with on site Superintendents