Restaurant Manager
3 days ago
Scottsdale
Job Description We are seeking a highly motivated and experienced Manager to oversee the daily operations of our full-service restaurant Lings Wok Shop. The ideal candidate will have a strong background in restaurant management, exceptional leadership skills, and a passion for delivering outstanding customer service. The Manager will be responsible for managing staff, ensuring efficient operations, maintaining high-quality standards, driving revenue growth, and identifying and developing future leadership within the restaurant. This is an exempt management position and is not eligible for overtime. Essential Job Functions: • Leadership and Management, • Lead and manage a team of restaurant staff, including hiring, training, and performance management., • Create a positive and productive work environment that fosters teamwork and employee development., • Set performance goals for staff and provide regular feedback and coaching to ensure goals are met., • Operations Management, • Oversee all aspects of restaurant operations, including but not limited to, inventory management, scheduling, and budgeting., • Ensure compliance with health and safety regulations, sanitation standards, and food quality guidelines., • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies for operational efficiency., • Customer Service and Satisfaction, • Ensure exceptional customer service by greeting guests, addressing concerns, and resolving issues in a timely and professional manner., • Monitor guest feedback and reviews to continuously improve the guest experience and maintain high levels of customer satisfaction., • Financial Management, • Develop and manage budgets, forecasts, and financial reports to achieve revenue and profitability targets., • Implement cost control measures to optimize expenses while maintaining quality standards., • Drive sales initiatives and promotional activities to increase revenue and maximize profitability., • Vendor and Supplier Management, • Establish and maintain relationships with vendors and suppliers to ensure timely delivery of goods and services., • Negotiate pricing to achieve cost savings and quality improvements. Specific Job Skills: • Excellent people and organizational skills., • Excellent communication skills., • Outgoing, energetic personality with a positive attitude., • Must know how to read, write, speak and understand English., • Ability to work varying shifts and maintain attendance in accordance with company policy., • Knowledge of food and beverage preparation and service., • Knowledge of wine and drink recipes., • Ability to operate a keyboard and POS system., • Ability to pay attention to detail in a fast-paced environment, handle multiple tasks, and demonstrate patience. Education and Experience: • High School education required., • College degree preferred., • 2 to 3 years of full-service restaurant experience required. Special Working Conditions: Position requires extensive interaction with the public and all levels of employees both within and outside of the organization. Physical Requirements: • Must be able to work in an environment with regular exposure to noise, odors, fumes, temperature fluctuations, grease, and other conditions associated with a restaurant., • Must be able to lift a minimum of 50 pounds., • Must be able to constantly stand and exert well-paced mobility for periods up to four hours in length., • Must have a good sense of balance, and be able to bend, kneel, stoop, reach, and squat frequently to obtain and store items., • Must be able to stand for long periods of time., • Vision abilities to include distance, close, color, depth, and peripheral, as well as the ability to adjust focus., • Must be able to continuously use fingers to operate point-of-sale equipment, prepare, and serve food and beverage items. Key Benefits: • Competitive salary, • Performance-based bonus, • Comprehensive health insurance, • Dental and vision insurance, • Paid time off