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Job Title: Customer Service & Operations Associate $16-18 Hourly Full time and part time shifts available Location: Coney Island Job Summary: As a Customer Service & Operations Associate at our dry cleaning and laundry store, you will be the primary point of contact for customers, managing their orders and ensuring a smooth and efficient experience. You’ll handle customer inquiries, process orders, manage transactions, and ensure that all operations flow seamlessly between customers and the backend services of the store. Key Responsibilities: • Customer Interaction: Serve as the first point of contact for customers, greeting them promptly and assisting with service inquiries. Provide recommendations based on customer needs and preferences. • Order Management: Take in laundry and dry cleaning orders, clearly noting customer instructions, and ensure accurate entry into our order management system. • Billing & Payment: Process payments (cash, credit, or debit) for all services rendered, ensuring all charges are correct and providing receipts as necessary. • Order Fulfillment Coordination: Track and manage customer orders from drop-off to pickup, ensuring timely completion and quality control of finished garments. • Customer Support: Address customer concerns, complaints, or inquiries, providing solutions or escalating issues as needed to management. • Inventory & Supply Management: Assist in the monitoring of store supplies (e.g., laundry products, packaging materials) and ensure adequate stock levels are maintained. • Store Organization: Maintain an organized, clean, and customer-friendly environment, ensuring all orders are properly tagged, sorted, and stored. • Communication & Scheduling: Assist in scheduling deliveries, pickups, or any special arrangements as needed for customers. • Promotions & Customer Engagement: Inform customers about special deals, promotions, or loyalty programs, while actively working to enhance the customer experience and increase store sales. Requirements: • Experience: Previous customer service experience in retail, hospitality, or a similar service industry is preferred. • Skills: Strong verbal communication, active listening, and problem-solving abilities. Basic computer skills required, especially in using point-of-sale (POS) systems and order management software. • Organization: Detail-oriented with a focus on accuracy in order handling and customer records. • Physical Requirements: Ability to stand for extended periods and handle lightweight laundry items. Must be able to move between the customer service area and the back end of the store efficiently. • Flexibility: Availability to work shifts that may include evenings and weekends, based on store hours. Key Attributes: • Excellent interpersonal skills with a friendly, positive attitude. • Ability to handle a fast-paced environment with ease. • Strong multitasking abilities and time management skills. • Proactive in identifying issues and offering solutions.
Service Manager Description We are quickly growing & hiring in both Manhattan & Brooklyn! ***Please note that this is a tipped position with a base rate of $18 + an additional $3 - $5 in tips/hour depending on location. (Total Compensation = $21 - $23)*** Springbone Kitchen is looking for ambitious Service Managers to join our growing team! Our ideal candidates have previous experience as a supervisor and are trust-worthy, responsible, and reliable. The Service Manager position is an exciting opportunity to show us your managerial skills & grow within the company. We look forward to meeting you! About Us: Springbone Kitchen is a quick-service restaurant company with 7 locations in Manhattan, Brooklyn & NJ. We value human health, animal welfare, & sustainability. We are passionate about serving high-quality and affordable bowls, bone broth, smoothies, baked goodies, & more! Our Team takes the sourcing of both our ingredients & team members very seriously. We believe that great leadership begins with transparency, open communication, & mutual respect. What We Are Looking For: - MUST have a NYC Food Handlers License or be in the process of obtaining one (ServeSafe Certifications are a plus, however, they do not meet this requirement.) - Experience as a Supervisor or Manager - A positive, energetic, & uplifting management style - A trustworthy, responsible, & reliable leader - Well-adapted to fast-paced counter-service restaurant environments - Ambition to take on more responsibility and be considered for further management roles - 1+ years of restaurant experience preferred - Flexible availability preferred What We Offer: - Unlimited Growth (More than half of our General Managers & Corporate Team began as Team Members/Service Managers!) - Consistent Schedule based on availability - Reasonable Hours of operation to limit early-morning or late-night commuting (Store Hours: 10:30am-8:30pm -- Working Hours: 9am-10pm) - Paid Breaks - Free Meals - Paid Training - Flexible Schedule - Paid Sick & Family Leave - Paid Jury Duty Leave - Free Uniform - Over-Time Pay What A Great Service Managers Do: - Take full ownership of the team & restaurant when GM is away - Provide outstanding customer service & hospitality to our guests - Ensure fantastic food quality - Train & motivate our team members to ensure a positive & friendly work environment - Ensure that our team is upholding NYC health & safety guidelines - Learn all the moving parts of the restaurant including all stations (bowls, broths, register, dish, prep) - Maintain a clean work environment with the help of fellow managers & team members - Place orders, take inventory, perform tasks to help the next shift get ahead - Professionally handle customer complaints & concerns - Continue learning and developing skills to fill future open AGM & GM positions Job Types: Full-time, Part-time Pay: $18.00 - $23.00 per hour Expected hours: 25 – 40 per week Benefits: Employee discount Flexible schedule Food provided Paid training Schedule: Day shift Evening shift Monday to Friday Night shift Weekends as needed Experience: Management: 1 year (Required) Restaurant: 1 year (Required) License/Certification: Qualifying Certificate in Food Protection Card (Required) Ability to Relocate: New York, NY 10010: Relocate before starting work (Required) Work Location: In person
ABOUT THE COMPANY Creative Culinary Management Company is a hospitality company based in the heart of the Seaport in New York City. The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. Each of our restaurants offers a unique experience, whether you are looking for a family feast on the cobblestones, intimate dinner on the pier, or host a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests. ABOUT THE OPPORTUNITY The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York’s most historic landmarks. The Tin Building features multiple unique venues: Several full-service restaurants, fast casual, and counter dining outlets as well as 10,000 sf of retail featuring private label products, grab and go, grocery and more. To support this significant operation the Marketplace features a large commissary kitchen and bakery, as well as an exhibition kitchen that will provide media opportunities. POSITION SUMMARY The Retail & QSR Admin will play a crucial role in maintaining the efficiency and accuracy of the Marketplace’s operations. This position involves managing various data entry tasks, supporting order placements, and ensuring seamless communication between departments. The ideal candidate will be detail-oriented, organized, and capable of handling multiple responsibilities in a dynamic environment. ESSENTIAL JOB RESPONSIBILITIES · Updates the inventory database and associated databases (e.g. Point of Sale systems). · Enters all physical invoices, returns and other inventory movements into inventory management software · Takes proactive measures to prevent discrepancies and troubleshoots errors as directed · Assists with inventory cycle counts as determined by the Inventory Control Manager · Update and load items into the scale system and perform regular scale maintenance. · Assist in creating shortcuts in the POS system in collaboration with the IT department to streamline operations. · Generate and manage weekly and monthly reports on waste, labor and sales · Manage order guides and place dry market orders as needed. · Perform other duties as assigned by the Director of Retail to support the overall operations of the Marketplace. KNOWLEDGE, EXPERIENCE AND SKILLS: · High school diploma or equivalent; Associate degree preferred. · Proficient in Microsoft Office Suite, especially Excel. · Excellent organizational and time management skills. · Ability to work efficiently and with precision, especially with numbers. · Strong communication skills to ensure accurate inventory reporting. · Experience in a retail or food service environment is a plus. · Excellent communication, interpersonal, and problem-solving skills. · Passion for high-quality food products and a commitment to the Tin Building experience. · Bachelor’s degree preferred. PHYSICAL REQUIREMENTS: · Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. · Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards · Must be able to lift and carry up to 50 lbs. · Ability to stand for prolong periods of time. · Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the store. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. · Climbing steps regularly. The base pay range for this position is between $23 - $25 per hour. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. Creative Culinary Management is an equal opportunity employer.
The Baker Position is responsible for providing legendary high quality baked products for our guests, while ensuring a CLEAN, FAST and FRIENDLY café environment. If you enjoy making people smile while working with a great team and being part of a Company that is a great place to work, we want you as a Baker! Baker Job Responsibilities: Measure and mix ingredients to produce bakery products including bread, pastries etc. using precise café standards. Ensure correct quantities of baked goods are being produced daily and works with the management teams to plan production schedules. Manage the baking environment by maintaining quality presentation, monitor oven temperature and baking times, and evaluate product against standards. Visually merchandise and display all products. Receive and store inventory, proof/prepare for baking, and bake to ensure the consistency of product. Keep work area clean, organized and stocked, responsible for proper sanitation of the work environment Visually merchandise and display all products. Demonstrate hospitality, respect and a friendly attitude toward Guests and fellow team members. Resolve any problem and keep management informed about issues and problems as they arise. Provide on-the-job training for new bakers (as needed). Perform prep and utility duties as needed/backup when needed. Assist in café set up, refill and maintain additional areas; coffee/tea/oatmeal and soup as needed. Other related responsibilities as assigned. Baker Job Requirements: Must be 18 years or older Strong attention to detail and time management Passion for quality, safety and sanitation Excellent communication and listening skills, can read, write, and speak English Friendly attitude and team player who will contribute to the culture and standards of Au Bon Pain Decision maker with ability to work independently Urgent, proactive demeanor Ability to maintain a standing position for extended periods of time (up to 6 hours at a time). Ability to move around the café to attend to the needs of guests Ability to move, lift and handle equipment, supplies and other objects weighing up to 25 pounds. Ability to position self to move items weighing up to 25 pounds from floor to shelves and cabinets above and below counter height
Job Title: Receptionist Location: Flow Day Spa, Downtown Brooklyn, NYC Employment Type: Full-Time / Part-Time About Flow Day Spa: Flow Day Spa is a welcoming and tranquil space that specializes in body and foot massages, as well as facials, designed to promote relaxation and well-being. Our commitment is to provide each client with affordable, personalized treatments in a clean, calming environment. Job Summary: We are looking for a friendly and organized receptionist to join our team at Flow Day Spa. The receptionist will be the first point of contact for our clients, helping to create a warm, welcoming atmosphere that reflects our spa’s values. This role involves managing bookings, handling client inquiries, assisting with administrative tasks, and ensuring the smooth daily operation of our front desk. Key Responsibilities: • Greet clients warmly upon arrival, check them in, and assist with any initial questions. • Schedule appointments, manage bookings, and coordinate with our team of therapists to ensure smooth operations. • Answer phone calls and respond to emails or messages, addressing client inquiries regarding services, pricing, memberships, and other details. • Handle transactions, including service payments and membership purchases. • Maintain a tidy and welcoming reception area. • Provide information on our membership packages and promotions, encouraging clients to make bookings and return visits. • Handle client feedback professionally, resolving issues or escalating as necessary. • Support the team with light administrative tasks, such as inventory checks and appointment confirmations. Qualifications: • Previous experience in a receptionist or customer service role, ideally within the wellness or hospitality industry. • Excellent communication skills, with a welcoming and professional demeanor. • Proficient in using booking and scheduling software (experience with spa or salon management software is a plus). • Detail-oriented, organized, and able to multitask in a fast-paced environment. • Passionate about wellness, with a positive attitude toward creating a relaxing experience for clients. Benefits: • Competitive hourly wage • Employee discounts on spa services • Opportunity for career growth within the spa industry • Training and support to help you excel in your role
THIS JOB POST IS FOR ALL OUR LOCATIONS! PLEASE ONLY APPLY TO ONE LOCATION* You may indicate your preferred location(s) during the interview process Xi'an Famous Foods is a well-known and respected restaurant group based in NYC serving specialty Chinese cuisine in a fast-casual format. Our Mission Statement: We strive to provide delicious, high quality, and authentic dishes of the historic city of Xi’an, China, based on proprietary family recipes, through outstanding hospitality. We will satiate cravings and promote appreciation of our unique cuisine and culture. We invite you to apply for a Store Associate position with our company! Responsibilities: - Providing great hospitality to all guests in the form of greeting guests, order taking, handing out orders, providing help as necessary - Performing cash handling duties with efficiency and accuracy - Prepare food in kitchen, always adhering to the recipes and standards of the company - Participating in managing inventory ordering and organization of the store - Maintaining cleanliness of stores and wares/equipment - Assist on tasks as requested by management in and around the store(s) Benefits: - $21/hr starting rate, paid training with fast, knowledge-based promotions resulting in wages range of $21-$24.50/hr! - On top of knowledge-based raises, automatic $1 rate increase every year for Associates in good-standing - Paid time off (on top of standard paid sick leave) - Affordable and comprehensive health/dental/vision/pet insurance - 401K plan - Free meal with every shift and additional 25% discount at our restaurants Requirements: - Able to provide proof of full COVID vaccination - Authorized to work in the U.S - Able to speak English - Able to understand and follow work rules and procedures - Able to follow directions from supervisors and perform work tasks assigned - Able to receive constructive criticism in a professional manner - Able to interact productively and professionally with co-workers - Able to report to work at scheduled times and to fulfill job requirements for the duration of shift or until relieved of duties - Able to maintain punctual attendance per company policy consistent with the ADA, FMLA and other federal, state and local standards - Able to work in various stations with various equipment, which all require the use of all limbs and the ability to see at close distance - Able to perform cash handling duties accurately, knowledge of the Toast POS system is a plus. - Able to lift and move at least 50 pounds - Able to work in a standing position for long periods of time - Able to work well under pressure and multitask - Able to work fast/expeditiously Job Types: Full-time, Part-time
Since 2001, Shobha has aimed to be the leading global destination for hair removal by continuously elevating the client experience. In a fast-paced world where customer service often falls short, we prioritize quality and constant improvement across our team, services, and products. Renowned for our consistency and client care, we’ve earned numerous accolades, including "Best Bikini Wax" by New York Magazine and Allure’s "Best Brow Treatments" in America. Our loyal clientele continues to recognize this across our four NYC and two DC-area salons. Are you a master of creating memorable client experiences? Do you have a sharp eye for detail, a passion for sales, and the ability to make every client feel like they’re the most important person in the room? Shobha is looking for a Customer Service Coordinator with polished skills who thrives in a fast-paced environment and knows how to take customer service to the next level. Here’s a peek at how you’ll help create a phenomenal experience for both our clients and team: Be the face of our salon—greeting clients with warmth and enthusiasm. Crush those sales goals by offering our service packages, memberships and products with excitement! Taking charge of the opening and closing routines—because a great day starts and ends with you! Manage appointments, keep client records up to date, and ensure every client has a flawless experience. Be our problem-solving hero—address client concerns with care, respect, and that golden touch! Maintain our salon’s fabulous appearance (Yes, this could include snow shoveling!). Keep inventory stocked and our shelves looking neat and clean. Hold the team to Shobha's high standards of excellence. Skills You'll Need: 1+ years of experience in retail, salons, hospitality, restaurants, or customer service (Sales is your superpower). A flexible schedule—because great things happen on weekends too! Amazing attention to detail (seriously, it's a must!). You're reliable, responsible, and ready to get things done. A true team player—no task is too small, no challenge too big. Ability to thrive under pressure and keep things cool, calm, and collected (we call it "putting out fires"). Zenoti experience is a plus, but if you haven’t used it, no worries—we’ll teach you! Bonus Points: You can lift 20 lbs like a champ. Standing for long periods doesn’t phase you. You have legal authorization to work in the U.S. Perks & Benefits: Salon discounts for you & your friends and family Commuter benefits Paid and unpaid time off We celebrate you—birthdays, anniversaries, and all the good stuff! A close-knit team that feels like family …and so much more! If you’re excited to join a place where you can shine, grow, and make a difference, then we can’t wait to meet you! ✨ Job Type: Full-time Pay: $20.00 per hour
Job Overview We are seeking a skilled and enthusiastic Bartender to join our vibrant team. The ideal candidate will have a passion for mixology and a commitment to providing exceptional service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving drinks, and ensuring a welcoming atmosphere for our guests. Your ability to engage with patrons and create memorable experiences will be key to your success in this role. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organization of the bar area, including washing glassware and cleaning countertops. - Engage with customers, providing recommendations and answering questions about drink options. - Handle cash transactions accurately, including processing payments and managing tabs. - Monitor customer behavior to ensure responsible alcohol service and compliance with legal regulations. - Assist with inventory management, including tracking stock levels and placing orders as needed. - Collaborate with kitchen staff to ensure timely service of food orders when applicable. - Participate in promotional events or special catering functions as required. Skills - Experience in fine dining environment is preferred. - Strong hospitality skills with the ability to create a welcoming atmosphere for guests. - Knowledge of brewing methods and cocktail recipes is an advantage. - Proficient in cash handling and basic math skills for accurate transaction processing. - Familiarity with food handling practices to ensure safety and compliance standards are met. - Sales skills to effectively promote menu items and increase customer satisfaction. - Ability to work efficiently under pressure while maintaining attention to detail. - Excellent communication skills for effective interaction with customers and team members. Join us as we create unforgettable experiences for our guests through exceptional service and expertly crafted beverages!
This position will be responsible for the successful management of a restaurant’s kitchen. Duties to include coordinating roll out of menus, managing restaurant staff, inventory, and maintaining financial budgets in line with company standard. We are seeking a passionate and professional Executive Chef to join the culinary operations for our team. If you are passionate about amazing culinary experiences, spirited hospitality, and are interested in growing your career, we would love to hear from you. The Executive Chef will oversee the culinary operations for their assigned location. The position will provide daily support and accountability for the sous chefs, cooks, porters and dishwashers and will work closely with the front of house management daily to provide leadership and achieve operational and financial excellence. This is a critical leadership role in the company, requiring the highest standards of performance to provide an internal role model and example of the company’s values. The position is responsible for ensuring that the restaurants comply with all laws and achieve both financial and qualitative performance targets, positioning the company for continued long-term growth.