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Job Description Benderson Development is one of America’s largest privately held real estate companies, with a portfolio that includes more than 1000+ properties totaling over 55+ million square feet in 40 states. The diverse Benderson portfolio includes retail, office, industrial, hotel, residential, and landholdings. With over 70 years of experience, Benderson Development has engineered impressive growth through innovation, insight, and determination. Preconstruction Manager Summary Benderson Development is seeking a talented Preconstruction Manager to join our team in Buffalo, New York. The ideal individual will have commercial estimating experience and costing experience. This position works under the supervision of a Project Manager to solicit bids and obtain agreements with subs-contractors. Working directly with the estimating team for cost estimates and quantity take-offs. Principle Responsibilities and Duties Preconstruction: • Assist the Project Manager (PM) in soliciting project bids, including developing scopes of work, contacting contractors for pricing, summarizing and reviewing bids, and comparing itemized scopes to project estimates., • Support the PM in preparing bid summaries, drafting subcontracts, and performing other construction administration tasks., • Review construction plans to identify potential errors and omissions., • Contribute to the development of logistical sequencing plans and maintenance and traffic management plans., • Demonstrate an understanding of construction schedules and critical path methodology., • Accurately prepare a detailed cost estimate of all aspects of proposed projects including but not limited to quantity takeoff, detailed cost estimate, line item, and subcontractor summary by division., • Obtain, distribute, and manage plans or specifications as directed by the supervisor for proposed projects., • Review the summarized budget with the supervisor., • Maintain all unit prices and keep current in estimating programs and templates., • Adjust unit prices in the system as the market adjusts the prices., • A two-year construction degree, Construction Related Degree, or equivalent combinations of technical training and/or related experience is preferred., • Site Superintendents wanting to become a Project Manager are welcome to apply., • 4+ years of commercial estimating experience required, preferably with a general contractor or developer., • Analytical and problem-solving mentality, • Team player, self-motivated, gets along well with employees at all levels in the organization., • Capability to plan, prioritize and multitask with meticulous attention to detail within time constraints., • Strong and effective written and verbal skills., • Possess a solid understanding of construction site safety and the ability to identify and address safety concerns., • Strong Computer skills, Excel, Bluebeam, QTY take off programs. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. Benefits: • 401(k) matching, • Dental insurance, • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Referral program, • Retirement plan, • Vision insurance

The opportunity Delaware North Parks and Resorts is searching for full-time and part-time Guest Service Attendants to join our team at the Westin Buffalo in Buffalo, New York. As a Guest Service Attendant, you have the opportunity to work in a variety of areas including tours, bell attendant, valet, room service, or transportation services. We will tailor the job to your interests and professional goals. This is a great opportunity to learn from award-winning leaders and grow your hospitality career! Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings. Pay $15.50 - $16.50 / hour Information on our comprehensive benefits package can be found at . What we offer Receive a $750 Sign-on Bonus! Bonus is paid out over time! Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development. • Health, dental, and vision insurance*, • 401 (k) with company match*, • Paid vacation days and holidays*, • Paid parental bonding leave*, • Tuition or professional certification reimbursement*, • Weekly pay, • Free shift meal, • Free parking, • 30% discount at Jake's Cafe, • Discounted room rates for employees, friends, and family, • Generous Marriott discounts, • Referral bonus – earn $200 for each eligible referral What will you do? • Greets and assists guests with luggage at check-in, check-out, and storage., • Assists guests with city information and directions., • Delivers items as requested by guests or manager on duty., • Delivers all in-room dining (IRD)food and beverage., • Delivers guest amenities to rooms., • Transport guests as needed., • All other tasks as needed. More about you • Prior hotel experience is preferred., • Must have excellent verbal communication skills, demonstrating proper manners and etiquette., • Requires excellent people skills., • Must be able to work independently as well as part of a team., • A valid driver's license in good standing for driving a company vehicle. Physical requirements • Must be able to stand for long periods of time., • Must have the physical stamina to lift moderate amounts of weight up to 50 pounds. Shift details Holidays OT as needed On call Weekends Who we are Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $15.50 - $16.50 / hour

Job Description Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202 We are looking for a Maintenance Assistant to join our great Team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Maintenance Assistant will be responsible for the upkeep of the hotel property, assisting the Chief Engineer. Role: • Major duties include basic repair work, painting, wall covering, plumbing, electrical work, pool operations, preventative maintenance, and indoor and outdoor grounds upkeep., • Maintains all fixtures and equipment according to the preventative maintenance schedule and records such maintenance in log books as required by BLA and hotel brand., • Maintains and services pool and spa areas including testing and recording as stated by the state and local regulations. Pay range : $18 - $19 What You Bring: At least 2 years of mechanic experience in a hotel or a related field. HVAC, electrical, plumbing, boiler operations and general maintenance skills required. Must be able to bend, kneel, lift, push, carry and pull up to 75 lbs. Requires reaching overhead, climbing, crouching, and twisting. Valid drivers license required. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Job Description Hampton Inn by Hilton/ Buffalo-Williamsville, 5455 Main Street, Williamsville, NY 14221 We are looking for a Breakfast Attendant to join our Team! Our Hampton Inn Buffalo/Williamsville is located in the historic village of Williamsville, down the street from Britesmith Brewing, and a variety of shops and restaurants. Buffalo Airport and Amherst, NY are three miles away, and Downtown Buffalo is a 15-minute drive. We boast 80 beautifully appointed guest rooms and we serve daily complimentary breakfast to all our guests. A great place to stay, a great place to work. The Hampton Inn by Hilton in Williamsville is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Breakfast Attendant prepares and assists with service of the complimentary buffet style breakfast. Responsibilities include: • Greeting guests as they come in to the breakfast area or lobby. Assisting with any questions or issues that may come up., • Set up and maintain the breakfast buffet- Prepare foods such as cut fruit, coffee and juices. Stocks coffee, juice and Milk container. Set out cold food such as sweet rolls, muffins and cereal for self service. Warm and set out hot foods such as hash browns, French toast, etc. Set up serving dishes, utensils, cups and other paper/china products., • Maintain cleanliness of breakfast area and kitchen during and after breakfast hours. Clear and clean tables as they are vacated, wipes up spills, sweeps, mops and vacuums kitchen and dining areas. Remove trash., • Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed. Organize and put away food orders. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Basic knowledge of food and beverage preparation., • High School diploma or equivalent is preferred. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Breakfast Server for the Richardson Hotel in Buffalo, NY. Job Purpose: Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Responsible for greeting every guest with a smile and positive attitude, • Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes., • Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people., • Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner, • Assist with setting tables and rearranging tables to accommodate larger parties, • Provide a safe working environment by ensuring compliance with safety programs, Health, • Department requirements, and job safety analysis., • Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • All associates must maintain a neat, clean and well-groomed appearance per Company Standards, • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment., • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Hourly rate is $16.00, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Fairfield Inn & Suites® by Marriott Buffalo Airport is seeking a Front Office Supervisor to join their team! (hotel description) The Front Office Supervisor is Responsible for coordinating the front office operations of the hotel while providing support to the management team. Responsibilities include: • Assists in overseeing guest services and front office operations; ensuring superior service is a priority., • Foster a positive, cooperative work environment between front office staff and management., • Supervise front office team. Supervisory responsibilities include planning, assigning, directing work, addressing complaints and resolving problems., • Front Desk Duties:, • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Taking reservations from incoming callers inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $18.50 - $19.50 What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Hotel Brand experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities

The opportunity Delaware North Parks and Resorts is hiring full-time and part-time Front Desk Clerks to join our team at The Westin Buffalo in Buffalo, New York. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when interacting with guests, so making a great impression is crucial. If engaging with guests is your forte, your next career move has arrived; apply now and join our team. Pay $17.50 - $18.50 / hour Information on our comprehensive benefits package can be found at . What we offer Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development. • Health, dental, and vision insurance*, • 401k with company match*, • Paid vacation days and holidays*, • Paid parental bonding leave*, • Tuition or professional certification reimbursement*, • Weekly pay, • Free shift meal, • Free parking, • 30% discount at Jake's Cafe, • Discounted room rates for employees, friends, and family, • Generous Marriott discounts, • Referral bonus – earn $200 for each eligible referral What will you do? • Greet and register guests via a centralized registration system and coordinate with housekeeping as needed., • Manage cash and credit card transactions while keeping accurate paperwork., • Resolve small guest issues immediately, delivering items to guests as needed., • Monitor and balance the daily figures, post room and tax charges on guest accounts. More about you • Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial., • Ability to multitask, function in a professional manner under pressure from guests and supervisors., • No high school diploma or GED required., • Previous customer service experience preferred., • Previous front desk experience preferred. Physical requirements • Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts. Shift details Weekends Holidays OT as needed Days Evenings Who we are Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $17.50 - $18.50 / hour

The opportunity Delaware North Parks and Resorts is hiring full-time Operations Supervisors to join our team at The Westin Buffalo in Buffalo, New York. The Westin is Buffalo’s only full-service four-diamond hotel. This is an opportunity to develop leadership skills and learn to lead operations teams in the Front Office, Housekeeping, Service Express, Events, and Sales. If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, apply today! Pay $21.00 - $21.00 / hour Information on our comprehensive benefits package can be found at . What we offer Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development. • Health, dental, and vision insurance*, • 401k with company match*, • Paid vacation days and holidays*, • Paid parental bonding leave*, • Tuition or professional certification reimbursement*, • Weekly pay, • Free shift meal, • Free parking, • 30% discount at Jake's Cafe, • Discounted room rates for employees, friends, and family, • Generous Marriott discounts, • Referral bonus – earn $200 for each eligible referral What will you do? • Learn to lead and develop operations teams., • Coordinate daily responsibilities with the front desk and housekeeping staff to ensure the highest levels of guest service., • Adhere to quality assurance standards and review and action operations support checklists and reports., • Complete daily reports including weekly inventory, check in supplies and analyze for discrepancies., • Train and supervise team members, ensuring adherence to quality standards, deadlines and proper procedures. Assist manager with team member job performance and recommendation feedback., • Train team members on handling guest challenges and comments. Provide escalated and problem-solving support to guests., • Implement policies, procedures and service standards., • Prepare and issue work schedules, deadline and duty assignments for front and back of house including administrative team members. More about you • 1 year of guest service, front desk and/or back of the house hospitality experience required with supervisory experience preferred., • Demonstrated ability to resolve guest experience problems., • Degree or studies in Hospitality Management preferred., • Experience with hospitality computer programs such as HotSOS and property management systems., • Ability to follow procedures and work well under pressure with attention to detail. Physical requirements • Frequent climbing of stairs, bending, stooping, reaching, kneeling, standing, walking and carrying., • Use of hands to operate cleaning equipment and complete scrubbing/washing duties., • Ability to push carts weighting up to 200 lbs and occasionally required to lift and/or move up to 50 pounds., • Visual acuity sufficient to inspect cleanliness of rooms and surfaces., • Regularly exposed to fumes and toxic or caustic chemicals and occasionally exposed to wet, outside weather and/or humid conditions. Shift details Days Evenings On call Holidays Weekends OT as needed Who we are Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $21.00 - $21.00 / hour

The opportunity Delaware North Parks and Resorts is seeking full-time and part-time Hotel Front Desk Supervisors to join our team at The Westin Buffalo in Buffalo, New York. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests. If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now. Pay $21.00 - $21.00 / hour Information on our comprehensive benefits package can be found at . What we offer Receive a $750 Sign-on Bonus! Bonus is paid out over time! Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development. • Health, dental, and vision insurance*, • 401k with company match*, • Paid vacation days and holidays*, • Paid parental bonding leave*, • Tuition or professional certification reimbursement*, • Weekly pay, • Free shift meal, • Free parking, • 30% discount at Jake's Cafe, • Discounted room rates for employees, friends, and family, • Generous Marriott discounts, • Referral bonus – earn $200 for each eligible referral What will you do? • Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions., • Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints., • Implement policies, procedures, and service standards in conjunction with management., • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members., • Coordinate with housekeeping department., • Willing to cross train in other departments as needed., • All other duties as assigned. More about you • 1 year of guest service, front desk/ hospitality experience required with supervisory experience preferred., • Demonstrated ability to resolve guest experience problems., • Degree or studies in Hospitality Management preferred., • Experience with hospitality computer programs such as HotSOS and property management systems., • Ability to follow procedures and work well under pressure with attention to detail. Physical requirements • Stand and walk for extended periods of time., • Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift. Shift details Days Evenings Holidays Weekends Who we are Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $21.00 - $21.00 / hour

The opportunity Delaware North Parks and Resorts is hiring full-time and part-time Housepersons to join our team at The Westin Buffalo in Buffalo, New York. As a Houseperson, you will work to ensure the property is kept organized, sanitized, and up to company standards. If you are looking for a role offering fast-paced daily work and career growth opportunities, apply today. Pay $17.00 - $18.00 / hour Information on our comprehensive benefits package can be found at . What we offer Receive a $750 Sign-on Bonus! Bonus is paid out over time! Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development. • Health, dental, and vision insurance*, • 401 (k) with company match*, • Paid vacation days and holidays*, • Paid parental bonding leave*, • Tuition or professional certification reimbursement*, • Weekly pay, • Free shift meal, • Free parking, • 30% discount at Jake's Cafe, • Discounted room rates for employees, friends, and family, • Generous Marriott discounts, • Referral bonus – earn $200 for each eligible referral What will you do? • Service, clean, or supply restrooms., • Clean building floors by sweeping, mopping, scrubbing, or vacuuming and gather and empty trash., • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures., • Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees., • Notify managers concerning the need for major repairs or additions to building operating systems., • Requisition supplies or equipment needed for cleaning and maintenance duties., • Strip, seal, finish, and polish floors and steam clean or shampoo carpets., • Move heavy furniture, equipment, or supplies, either manually or by using hand trucks., • Drive vans, industrial trucks, or other vehicles required to travel to or to perform cleaning work., • Remove dirty linens from guest rooms and transport to the laundry room., • Transport clean linens to housekeeping carts and storage closets. Keep closets stocked, clean and organized., • Deliver cribs, rollaways, additional amenities and any other item as requested., • Performs other duties as assigned. More about you • Must be at least 18 years old to apply., • Ability to provide excellent guest service., • High school diploma or GED preferred., • At least 6 months working in hospitality industry preferred., • Working weekends and holidays are required. Physical requirements • Frequent walking and standing for the entire length of shift/climbing of stairs., • Frequent bending, stooping, reaching, kneeling, and carrying., • The environment may result in exposure to fumes and toxic or caustic chemicals., • Must be able to lift/carry up to 50 pounds. Shift details Days Holidays Weekends Evenings as needed OT as needed Who we are Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $17.00 - $18.00 / hour

Job Description Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202 We are looking for a Front Office Supervisor to join our great Team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The main role of the F&B Supervisor is to be a leader of the team onsite while also working alongside the staff. Responsibilities include: • Assists in overseeing guest services and breakfast operations; ensuring superior service is a priority., • Foster a positive, cooperative work environment between breakfast staff, front office staff and management., • Ensure staff is working together as a team to ensure Excellence in service for all guests, • Responsible for preparation and execution of morning food service including cooking, food prep, cleaning, and any other required task requested by management., • Establishing and ensuring quality standards are attained and maintained, • Managing inventories for: cost of goods sold, kitchen equipment, linens, etc., • Responding and resolving all guest complaints with regard to food timely and appropriately., • Inspect kitchen and dining areas for cleanliness and preventative maintenance upkeep on a daily basis., • Supervise breakfast team. Supervisory responsibilities include training employees, appraising performance, rewarding and counseling employees; planning, assigning, directing work, addressing on the spot complaints and resolving problems., • At least 3 years of previous hotel food and beverage or restaurant environment experience is required. • Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Pay range: $18.50 - $19.50 At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Job Description Home2 Suites by Hilton- Buffalo-Airport/Galleria Mall, 1999 Walden Avenue, Cheektowaga, NY 14225 We are looking for a Room Attendant to join our Team! Our Home2 Suites by Hilton is just off I-90, less than a mile from Walden Galleria Mall and under ten minutes from the airport and Depew Train Station. Downtown Buffalo and Buffalo Zoo are 15 minutes away and we’re 25 miles from Niagara Falls. With 107 Suites to serve our guests, every room has an in-suite kitchenette. A daily hot breakfast – complimentary – is served to our guests. We provide a clean and safe environment for our guests and our associates. The Home 2 Suites by Hilton/Buffalo- Airport/Galleria Mall is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites. Role: • Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms., • Reporting discrepancies and maintenance problems to supervisor., • Providing excellent customer service by responding promptly to guest requests., • Working typical shifts that include weekends and holidays when required. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: Previous experience in a hotel setting or open to training. Excellent customer service skills. Able to work alone or as part of a team. Ability to work on feet for extended periods. Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality. Pay range: $16-$17 What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Homewood Suites by Hilton is seeking a Room Inspector to join their housekeeping team! A Housekeeping Supervisor supervises cleaning personnel and inspects hotel guest rooms, bathrooms, corridors and lobbies by performing the following duties. • Maintains cleanliness standards for both guest rooms and public areas and inspects them to ensure that standards are met., • Records inspection results and notifies cleaning personnel of inadequacies., • Trains or re-trains staff on proper housekeeping procedures when needed., • In absence of Executive Housekeeper is responsible for the housekeeping department supervision., • Cleans rooms and public areas as assigned by Executive Housekeeper. What You Bring: • Previous experience in a hotel setting or open to training., • One year previous housekeeping experience is a plus., • Excellent customer service skills., • Able to work alone or as part of a team., • Ability to work on feet for extended periods., • Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Manager for The Richardson Hotel, Buffalo, NY. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Maintains all standard of guest service., • Manage and motivate all Front Office personnel with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide the very best in guest satisfaction., • Receive and resolve all departmental guest complaints in a timely manner and within the guidelines of the company., • Check and control room reservations, Front Office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compile and prepare financial reports (including rate and availability calendar)., • Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work. Organize, conduct and/or attend meetings to obtain and disseminate pertinent information., • Implement and monitor all corporate marketing programs., • Organize and conduct pre-shift and departmental meetings to disseminate pertinent information. Attend other hotel meetings as deemed necessary., • Perform room inspections, which require bending stooping, reaching overhead and moving throughout guest floors., • Assists in check in/check out of guests or any related guest service activity., • Perform other duties as requested. For example, special requests from guests., • Participates in Manager on Duty program requiring working second shift, constant monitoring throughout the hotel., • Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests., • Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation., • Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service., • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests., • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Operate or assist with shuttle or transportation Service in a timely and courteous manner, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication logbook each shift; updates logbook for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers., • High School diploma /Secondary qualification or equivalent., • 1-year previous supervisory experience in hotel industry. Front desk preferred., • 6 months experience as a front desk agent., • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Salary $61,000, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • 401(k), • Employee assistance program, • Employee discount, • Flexible spending account, • Life insurance, • Referral program

Job Description Home2 Suites by Hilton is seeking a Front Desk Agent to join their team! The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The opportunity Delaware North Parks and Resorts is hiring full-time and part-time Housekeepers to join our team at The Westin Buffalo in Buffalo, New York. As Housekeeper, you will ensure cleanliness of the facility to maintain our culture of high standards and enhance the guest experience. If you are looking for a role offering fast-paced daily work and career growth opportunities, apply today. Pay $17.00 - $18.00 / hour Information on our comprehensive benefits package can be found at . What we offer Receive a $750 Sign-on Bonus! Bonus is paid out over time! Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development. • Health, dental, and vision insurance*, • 401k with company match*, • Paid vacation days and holidays*, • Paid parental bonding leave*, • Tuition or professional certification reimbursement*, • Weekly pay, • Free shift meal, • Free parking, • 30% discount at Jake's Cafe, • Discounted room rates for employees, friends, and family, • Generous Marriott discounts, • Referral bonus – earn $200 for each eligible referral What will you do? • Thoroughly clean and sanitize public areas, rooms, and restrooms; empty wastebaskets and transport trash to disposal area; replenish supplies., • Conduct walk-around of assigned areas to ensure the facility meets housekeeping standards; ensure all linen rooms and work areas are neat, clean, and organized., • Interact with and assist guests on occasion while cleaning guest and meeting rooms., • Report maintenance repair problems to supervisor., • Ensure all lost and found items are turned in and logged daily. More about you • Previous housekeeping experience in a hotel setting highly preferred. Previous commercial cleaning or guest service experience preferred., • Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures., • Ability to work quickly under pressure and follow instructions., • Ability to make simple addition and subtraction calculations., • No high school diploma or GED required. Physical requirements • Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties., • Occasionally required to lift and/or move up to 50 pounds., • Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces. Shift details Days Holidays Weekends Evenings as needed OT as needed Who we are Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $17.00 - $18.00 / hour

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable.Under general supervision, provides prompt and courteous food service to restaurant customers.Warm, knowledgeable service and helpful guidance reassure guests they’ve

Job Description Hampton Inn & Suites by Hilton-Buffalo Downtown, 220 Delaware Avenue, Buffalo, NY 14202 Hampton Inn Buffalo Downtown is seeking a Night Auditor to join their team! Our Hampton Inn & Suites with 140 beautifully appointed rooms/suites is located just off I-190 and is in the heart of Buffalo. Just two blocks away is the free downtown train, the NFTA Metro. The KeyBank Center or Canalside for sports, entertainment, and activities are only one mile away. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property., • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit., • Prepares guest folios for express check out. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $17.50 - $18.50 What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Hilton experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred., • Must have valid drivers license, and acceptable driving history subject to company approval ., • Typical Schedule : Overnights, 11 PM- 7 AM Weekend Availability needed What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Job Description Homewood Suites by Hilton /Buffalo-Amherst, 1138 Millersport Highway, Amherst, NY 14226 We are looking for a Night Auditor to join our Team! Our spacious Homewood Suites by Hilton is just off I-290, the University of Buffalo is one mile away and we’re two miles from Boulevard Mall. Walden Galleria is seven miles south and we’re 20 minutes from The Fashion Outlets of Niagara Falls. We are an extended stay hotel and we offer a choice of 93 spacious suites with full kitchens to our guests. A great place to stay, a great place to work. The Homewood Suites by Hilton in Amherst is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property., • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner., • Taking reservations from incoming callers inputs all pertinent information into the hotel management system. Updates and cancels reservations in the system as requested by the guest., • Organizes previous shifts paperwork, closes and balances all room accounts and vouchers, investigates and analyzes out of balance situations, runs trial balance reports and night audit., • Prepares guest folios for express check out. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. Pay range: $17.50-$18.50 What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Customer Service experience, in a hotel setting preferred., • Hilton experience is a plus., • High School diploma or equivalent is preferred., • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred., • Must have valid drivers license, and acceptable driving history subject to company approval . At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Job Description Courtyard by Marriott - One Canalside - 125 Main Street, Buffalo, NY 14202 The Courtyard by Marriott in Downtown Buffalo (Canalside) has an opportunity for an experienced Hotel General Manager. The Courtyard by Marriott Buffalo Downtown is conveniently located in the heart of Canalside, you’ll be steps from the Buffalo Metro Rail, KeyBank Center, and Explore & More Children’s Museum. Buffalo’s hottest premier waterfront entrainment venue, Buffalo River Works, is also 1 mile down the road. Our hotel has 102 sophisticated rooms that were recently renovated. The focal point of our lobby is the Bistro Restaurant and Bar serving breakfast, dinner, and Starbucks coffee. The Courtyard by Marriott is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.Courtyard by Marriott- Buffalo Downtown/Canalside,One Canalside, 125 Main Street, Buffalo, NY 14203 Buffalo Lodging Associates (BLA) is a growing hotel management company - come join us! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • $85k-105k, • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties Responsibilities & Duties: • Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget, • Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences, • Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA., • Managing loss prevention and risk management policies, safety standards and claims reporting, • Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive, • Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;, • Take part as a leader in the community and maintain a positive image for the property and BLA;, • Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group, • Required to have a minimum of two to three (2 to 3) and more years’ experience as a Hotel General Manager, preferably with a Marriott branded property., • Extensive experience with rooms and food & beverage., • Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning., • Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience., • Expertise in standard hotel management systems.

Job Description We are currently looking for a General Manager for Our Hampton Inn & Suites. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US! We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include: • Weekly pay, • Paid vacation, sick days and holidays, • Medical, dental, vision insurance, • 401K Retirement plan with company match, • Travel discounts on our branded properties Role: The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive. Responsibilities & Duties: • Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget, • Leading all associates to achieve BLA’s service and satisfaction targets through positive guest experiences, • Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA., • Managing loss prevention and risk management policies, safety standards and claims reporting, • Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive, • Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;, • Take part as a leader in the community and maintain a positive image for the property and BLA;, • Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group, • Two (2) and more years’ experience as a General Manager of a hotel with Branded property experience., • Extensive experience with rooms and F&B., • Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning., • Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience., • Expertise in standard hotel management systems., • Hands-on leadership – our General Managers work directly with all their associates. Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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