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Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: As Engineering Manager, you’ll be the driving force behind the flawless operation of our property infrastructure, ensuring every detail reflects the uncompromising standards of luxury and performance that define our brand. In this role, you’ll oversee the day-to-day operations of the engineering department, maintaining peak efficiency and safety across all systems. Your leadership will safeguard the integrity of our property while delivering an environment where guests and residents experience comfort, sophistication, and reliability at every turn. If you’re ready to lead with precision and elevate engineering into an art form, this is your stage. Responsibilities: • Oversee daily engineering operations, ensuring all property systems, equipment, and grounds are maintained to the highest standards of safety and performance., • Assist in developing and implementing plans for preventative maintenance and asset preservation., • Ensure full compliance with local, state, and federal regulations, as well as ADA requirements., • Supervise, train, and motivate engineering staff in customer service, safety protocols, and standard operating procedures., • Create and manage departmental schedules, budgets, and financial forecasts; participate in monthly profit/loss reviews., • Implement and monitor emergency and life safety systems, ensuring inspections and certifications meet brand standards., • Lead energy conservation initiatives and sustainability programs., • Respond promptly to maintenance requests and alarms, taking immediate action to resolve issues., • Review guest feedback and ensure timely resolution of any engineering-related concerns., • Manage vendor contracts and oversee special projects or renovations as needed., • Actively participate in safety committees and support all property-wide programs. Qualifications:, • Minimum of 3 years of supervisory or lead mechanic experience in a hotel or related field; technical certification with at least 1 year of leadership experience accepted., • Stationary Engineer’s license if required by local regulations., • Strong technical expertise in HVAC, electrical, plumbing, boiler operations, and general maintenance., • High school diploma or equivalent required; advanced technical training preferred., • Ability to lift and move heavy objects (up to 100 lbs occasionally, 50 lbs frequently)., • Proven ability to lead teams, prioritize tasks, and manage multiple projects under tight deadlines., • Exceptional verbal and written communication skills with a professional, service-oriented approach., • Strong problem-solving skills and ability to remain calm and decisive in high-pressure situations., • Commitment to safety standards, compliance, and maintaining confidentiality., • Flexibility to work extended hours as business needs require.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Responsibilities: • Assist with the operation maintenance and repair of equipment., • Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc., • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub., • Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request., • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings., • Perform other tasks/jobs as assigned by the supervisor or manager. Qualifications:, • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.)., • Must have a valid driver’s license for the applicable state., • Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview: The Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections Responsibilities: • Utilize and maintain time and attendance system and process, daily, weekly, and bi-weekly payroll and related information to include verifying payroll information, recording earnings/deductions., etc., • Prepare and input all required payroll journal entries., • Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process., • Monitor payment requirements on groups or functions and process deposits., • Approve or decline credit requests., • Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue., • Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures., • Handle customer inquries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules., • Process returned checks and credit card chargebacks., • Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.), • Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements., • Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs., • Update daily revenue reports both for internal distribution and corporate distribution., • Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control., • Keep management aware of any unusual operation or financial occurances and/or significant deviations., • Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing., • Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities., • Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevatiung to the Director of Finance or General Manager., • Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience Qualifications: • College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment, • Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word), • Accounts Receivable and Payroll experience is preferred, • Hotel PMS Opera is preferred, • Flexible and long hours sometimes required, especially during the last and first few days of the month, • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meeting and trainings., • Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming., • Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guests or operational needs., • Perform other duties as requested by managment.

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview: The Junior Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections Responsibilities: • Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates., • Income Audit including entering information into the BiPortal on a daily basis., • Utilize and maintain time and attendance system and process, daily, weekly, and bi-weekly payroll and related information to include verifying payroll information, recording earnings/deductions., etc., • Prepare and input all required payroll journal entries., • Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process., • Monitor payment requirements on groups or functions and process deposits., • Approve or decline credit requests., • Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue., • Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures., • Handle customer inquries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules., • Process returned checks and credit card chargebacks., • Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.), • Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements., • Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs., • Update daily revenue reports both for internal distribution and corporate distribution., • Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control., • Keep management aware of any unusual operation or financial occurances and/or significant deviations., • Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing., • Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities., • Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevatiung to the Director of Finance or General Manager., • Cross-Train in other areas within the Accounting Department including accounts payable., • Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience Qualifications: • College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment, • Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word), • Accounts Receivable and Payroll experience is preferred, • Hotel PMS Opera is preferred, • Flexible and long hours sometimes required, especially during the last and first few days of the month, • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meeting and trainings., • Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming., • Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guests or operational needs., • Perform other duties as requested by managment.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview: The Sales and Service Manager is responsible for the success of assigned group segments, both bookings & servicing and being the liaison between the hotel operating departments and the client. Responsibilities: • Effectively communicate and coordinate all facets of group event planning, to include menu selling and all other aspects of conference planning, • Coordinate meetings, special events and activities with accuracy and detailed communication outlines for the client and hotel departments, • Provide the appropriate memos, Banquet Event Orders (BEOs), Group Profiles, and other communications as necessary, • Develop and further hotel business through direct sales, telemarketing, direct mail, and conducting site tours of the hotel, • Coordinate menu arrangements for conference clients that serve both hotel and client needs, • In collaboration with the Sales Coordinator, you'll obtain conference rooming lists, monitor cut-off dates, improve revenue potential by assessing/monitoring group room pickup, room rental fees, electrical charges, telephone charges, box delivery/storage fees, and service fees in accordance with the sales contract, • Schedule appropriate interdepartmental meetings for the operational aspects of coordinating conference requirements, which may include pre-planning meetings or a pre-conference meeting for operational departments, • Respond to social inquiries, build contracts, submit invoices, BEOs, reports, correspondence as needed, • Participate in the department forecasting procedure, compiling accurate and timely reports, • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as scheduled., • Initiate and follow up on leads., • Maintain and participate in an active sales solicitation program, • Monitor production of all top accounts and evaluate trends within your market., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales., • Invite clients to the hotel for entertainment, lunches, tours and site inspections., • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts., • Abide by Prime Selling Time (PST)., • College course work in related field helpful, • Experience in a hotel or a related field preferred, • High School diploma or equivalent required, • Must be skilled in Windows, Company approved spreadsheets and word processing, • 2 to 4 years of hotel experience, • Deep understanding of food and beverage etiquette, guest relations, and service standards, • Knowledge of CRM platform and Microsoft Office Suite, • Flexible schedule to accommodate client needs, due to the cyclical nature of the hospitality industry, Sales & Service Managers may be required to work varying schedules to reflect business needs, • Experience in Sales and/or Conference Management

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Centrally located in downtown Miami, this 243-room boutique hotel is near Miami's hottest attractions and is a great choice for business and leisure travelers alike. The hotel is just steps away from Bayfront Park, home to concerts, fairs, and other cultural events. The YVE's stylishly designed modern guestrooms look over either Biscayne Bay or the soaring Miami skyline. Guests can enjoy the property's onsite, three-meal restaurant, Biscayne Tavern, or choose to go out and explore the nearby culinary scene. Overview: The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. Responsibilities: • Maintain cleanliness and organization of all storage areas., • Complete necessary food and station preparation prior to the opening of the restaurant in order to ensure that guests are served promptly and efficiently during the Restaurant and Room Service operating hours., • Prepare and display buffet food items according to the hotel standards., • Recognize quality standards in fresh vegetables, fish, and dairy and meat products., • Maintain clean and sanitary environment with knowledge of proper handling, storage, and sanitation., • Prepare food for Banquets, ad required, following specifications on Banquet Event Orders., • Prepare and service food for the Employee Cafeteria as specified by the Chef or Kitchen Supervisor., • Prepare all foods following hotel standard recipes. Preparation of specials will be under the direction of the Chef or Kitchen Supervisor., • Breakdown buffets and kitchen line, storing food and equipment properly at the end of each meal period., • Work banquet food station as scheduled by the Chef or Kitchen Supervisor., • Know the location and operation of all fire extinguishing equipment., • Practice safe work habits at all times to avoid possible injury to self or other employees., • Use Production Charts as specified by hotel’s standards., • Be able to support any position in the Kitchen that is in need of help., • Follow all Health Department and Company regulations in regards to food and storage standards and safety., • Be able to operate and maintain cleanliness of all kitchen equipment., • Maintain a “Clean As You Go” policy., • Assist in storage and rotation of food items according to hotel procedures., • Sign keys out and back in under supervision as needed. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Culinary experience required., • Flexible and long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift, • Ability to withstand temperature variations both hot and cold., • Have thorough knowledge of menus and the preparation required, according to hotel standards., • Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking., • Knowledge of herbs and spices and proper use of each.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview: Baristas perform several job duties and provide customer service. Baristas take orders and make coffee, tea, and other drinks to customer specifications. Baristas also operate cash registers and credit card machines. Responsibilities: • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team., • Anticipates customer and store needs by constantly evaluating environment and customers for cues., • Communicates information to manager so that the team can respond as necessary to create a warm and welcoming environment during each shift., • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed, • Delivers outstanding customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs., • Follows Starbucks as well as the property's operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift., • Maintains a clean and organized workspace so that associates can locate resources and product as needed., • Maintains regular and consistent attendance and punctuality., • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards., • Follows health, safety and sanitation guidelines for all products., • Occasional pushing, pulling, lifting or carrying up to 40 pounds, • Ability to stand during entire shift., • Constant reaching, turning, and performing precision work, • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with fellow associates and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize to ensure outstanding service., • Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance, uniform and grooming., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Perform other duties as requested by management., • Must be available to work some weekends.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long. Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture. So reimagine yourself here and get to the essence of what living your way, is truly all about. Overview: The Human Resources Manager is a key culture‑carrier at E11EVEN Hotel & Residences, helping bring the brand’s bold energy, luxury standards, and high‑performance mindset to life through its people. Partnering closely with the Director of Human Resources, this role supports the full employee lifecycle with a strong focus on building teams, driving engagement, and delivering a best‑in‑class employee experience. The Human Resources Manager plays a hands‑on role in staffing hourly positions, ensuring timely and compliant HR administration, and reinforcing company policies and brand expectations across the property. Serving as a trusted resource to leaders and team members, this role supports benefits administration, workers’ compensation, and employee relations while championing accountability, service excellence, and a dynamic workplace culture aligned with the E11EVEN lifestyle. Responsibilities: • Plays a critical role in building the hotel’s workforce by supporting high‑volume hourly recruiting efforts, including advertising, prescreening, and coordination to ensure timely staffing aligned with operational needs., • Serves as a trusted partner in maintaining accurate and compliant employee records across the full employee lifecycle, including hiring, transfers, promotions, and separations., • Ensures payroll accuracy and compliance by entering, auditing, and validating wage data, hours worked, and benefits eligibility in support of timely payroll processing., • Demonstrates the ability to administer and elevate total rewards programs, including health benefits, retirement plans, paid time off, and other offerings, ensuring employees clearly understand and value their benefits experience., • Supports risk management and employee well‑being by overseeing workers’ compensation processes, including injury reporting, claim tracking, and required documentation., • Manages unemployment claims and related reporting with accuracy, discretion, and adherence to regulatory timelines., • Ensures consistent compliance with all Human Resources and related Loss Prevention SOPs, supporting a workplace culture rooted in accountability and operational integrity., • Maintains and monitors leave of absence programs to ensure accurate tracking, clear communication, and compliance with company and legal requirements., • Becomes a certified facilitator for Human Resources training modules and supports delivery of learning experiences that reinforce culture, standards, and professional development., • Coordinates and supports onboarding and orientation programs that create a strong first impression and connect new hires to the E11EVEN culture from day one., • Contributes to internal communications and engagement initiatives by supporting employee newsletters, content creation, and storytelling that celebrates people and performance., • Plays an active role in employee engagement and enrichment efforts, including planning events, recognition activities, and team‑building initiatives that strengthen culture and retention., • Participates in the Highgate Hotel Enrichment Committee to support morale, inclusion, and a positive workplace environment., • Coordinates the Travel Reduction Program by preparing required plans, administering surveys, and supporting annual compliance reporting., • Maintains required safety and compliance documentation, including First Aid logs, to support a safe and prepared work environment., • Prepares and distributes workforce analytics and reports, including turnover data, wage surveys, and performance review tracking, to support leadership decision‑making., • Administers employee programs such as complimentary room night benefits, ensuring accurate tracking and compliance with policy., • Handles sensitive employee, payroll, and benefits information with the highest level of discretion, professionalism, and confidentiality. Qualifications:, • The Human Resources Manager must possess a minimum of five years of progressive Human Resources experience., • At least two years of experience in a managerial or leadership role is required., • A minimum of one year of Human Resources experience within a hotel or closely related hospitality environment is required., • Luxury hospitality experience is highly desired, particularly within lifestyle, entertainment-driven, or high-profile hotel operations., • Bilingual proficiency in English and Spanish is highly preferred to support a diverse and dynamic workforce., • Previous supervisory experience, including coaching, performance management, and employee relations, is strongly preferred., • College coursework in Human Resources, Business Administration, Hospitality Management, or a related field is beneficial., • A high school diploma or equivalent is required., • The ideal candidate must demonstrate exceptional verbal and written communication skills., • The ability to communicate confidently and professionally with associates, leadership, and guests at all levels is essential., • Strong listening skills and the ability to thoughtfully address and resolve concerns are required., • The Human Resources Manager must be able to maintain the highest level of confidentiality and exercise sound judgment at all times., • Strong organizational skills and the ability to multitask and prioritize competing demands in a fast-paced environment are required., • The position requires a proactive, hands-on approach to anticipating, identifying, and resolving issues., • Flexibility to work extended and nontraditional hours, including evenings, weekends, and holidays, is required based on business needs., • The role involves primarily sedentary work with the ability to lift or move up to ten pounds as needed., • Regular and reliable attendance in accordance with Highgate Hotel Standards is required., • A polished, professional appearance reflective of a luxury lifestyle brand is required., • Compliance with all Highgate policies, procedures, and safety standards is required to support safe and seamless hotel operations

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities: • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be willing to cross train in other accounting or hotel-related areas., • Must be able to prioritize job functions in order to meet deadlines., • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.)., • Audit and reconcile financial and statistical reports., • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards., • Prepare and distribute month-end reports., • Audit and reconcile all Front Desk and Food & Beverage Cashier’s work., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Prioritize job functions in order to meet deadlines., • Ensure accuracy of all numbers reported including statistics., • Input and update financial information into corporate communications network., • Perform daily, weekly, monthly and annual data processing system functions as required., • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures., • Ensure overall guest satisfaction., • Respond to governmental inquiries upon receipt., • Handle guest requests Qualifications:, • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required., • Guest Service Experience preferred., • Computer knowledge/skills required., • Flexible and long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Late/Overnight shift, • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: the goodtime hotel is a newly developed mixed-use project designed Morris Adjmi and Ken Fulk offering over 45,000 SF of ground floor and retail opportunities in the heart of Miami Beach. The modern, expansive storefronts can accommodate configurations ranging from 500 to 5,000+ SF of purpose-built retail space with frontages along Washington Ave., 6th St. and 7th St. - providing unparalleled branding exposure to the millions of tourists who visit Miami each year. Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: • Thoroughly clean guestrooms according to standards., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guestrooms and hallways., • Keep all hallways, public areas and closets clean, neat and vacuumed, • Restock housekeeping cleaning cart for next day's use., • Replenish chemical bottles., • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager., • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager., • Handle items for “Lost and Found” according to the standards., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location: The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's., • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards., • Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position., • Assist in maintaining and controlling all housekeeping equipment., • Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)., • Ensure that large guestroom turns are managed efficiently., • Ensure consistency with departmental opening and closing procedures., • Carry a pager at all times., • Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's., • Develop employee morale and ensure training of Housekeeping personnel., • Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis., • Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival., • Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards., • Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis., • Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis., • Ensure guest privacy and security through correctly following Highgate Hotel procedures., • Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion., • Conduct pre-shift meetings for room attendants and housemen., • Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available., • Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies., • Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position competencies for Housekeeping staff., • Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Manage and organize large turn days (including group check-ins or check-outs)., • Monitor out-of-order, out-of-service, discrepant and show rooms., • Must maintain constant communication with Guest Services., • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc., • Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Maintain key control system for house keys., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores., • Monitor all V.I.P.'s, special guests and requests., • Review Housekeeping log book and Guest Request log on a daily basis., • Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs., • Use the telephone and computer system for reporting and verifying room status., • Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned., • Properly store, secure and issue supplies as needed to meet business demands., • Ensure completion of regular maintenance and cleaning projects on a biannual basis., • Ensure overall guest satisfaction. Qualifications:, • At least 2 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience., • Supervisory experience required., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Responsibilities: • Buff marble floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed., • Handle all requests for luggage assistance in a friendly, efficient and courteous manner., • Handle items for "Lost and Found" according to hotel standards., • Clean guestrooms as needed., • Have knowledge of and assist in all emergency procedures., • Maintain hotel equipment in proper working order., • Maintain storage of hotel equipment in proper area., • Complete special projects as assigned by the Housekeeping Manager., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The Public Area Attendant is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary. Responsibilities: • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees., • Use proper two-way radio etiquette when communicating with other employees., • Practice safe work habits to ensure safety to guests, fellow employees and self., • Handle items for "Lost and Found" according to the hotel standards., • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office., • Report maintenance issues to Housekeeping Supervisor/Manager., • Be familiar with correct guestroom cleaning procedures to assist if needed., • Deliver any clean linen to assigned sections, if necessary., • Pick up Room Attendant's dirty linen or trash as needed., • Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures., • Vacuum guest corridors., • Keep hallways, public areas and closets neat and organized., • Maintain cleanliness and sanitation in public restrooms., • Adhere to the schedule for project cleaning of public areas., • Maintain the stairwells to hotel standards., • Keep ash urns clean and filled with sand., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent, • Experience in a hotel or a related field preferred., • Previous Housekeeping experience highly preferred., • Flexible and long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform, personal protective equipment (PPE), and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The Director of Housekeeping is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's., • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards., • Establish and maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position., • Maintain and control all housekeeping equipment., • Ensure compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)., • Conduct monthly guest supplies and cleaning supplies inventories., • Ensure that large guestroom turns are managed efficiently., • Ensure consistency with departmental opening and closing procedures., • Manage vendor contracts (i.e. dry cleaners, window washers, etc.)., • Prepare and conduct all Housekeeping interviews and follow hiring procedures according to Highgate Hotel International SOP's., • Develop employee morale and ensure training of Housekeeping personnel., • Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis., • Inspect all VIP rooms prior to arrival., • Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards., • Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis., • Conduct monthly and quarterly Housekeeping inventories on a timely basis., • Ensure guest privacy and security by correctly following Highgate Hotel procedures., • Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion., • Conduct pre-shift meetings for room attendants and housemen., • Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies., • Review Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis., • Prepare employee schedule according to business forecast, payroll budget guidelines and productivity requirements., • Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position competencies for Housekeeping staff., • Carry a pager at all times. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Manage and organize large turn days (including group check-ins or check-outs)., • Monitor out-of-order, out-of-service, discrepant and show rooms., • Must maintain constant communication with Guest Services., • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Housekeeping Department on their role in contributing to Medallia Scores., • Monitor all V.I.P.'s, special guests and requests., • Review Housekeeping log book and Guest Request log on a daily basis. Qualifications:, • At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience., • Supervisory experience required., • Must be profecient with MS Word and MS Excel., • Long hours sometimes required., • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, including wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: the goodtime hotel is a newly developed mixed-use project designed Morris Adjmi and Ken Fulk offering over 45,000 SF of ground floor and retail opportunities in the heart of Miami Beach. The modern, expansive storefronts can accommodate configurations ranging from 500 to 5,000+ SF of purpose-built retail space with frontages along Washington Ave., 6th St. and 7th St. - providing unparalleled branding exposure to the millions of tourists who visit Miami each year. Overview: The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Responsibilities: • Buff marble floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed., • Handle all requests for luggage assistance in a friendly, efficient and courteous manner., • Handle items for "Lost and Found" according to hotel standards., • Clean guestrooms as needed., • Have knowledge of and assist in all emergency procedures., • Maintain hotel equipment in proper working order., • Maintain storage of hotel equipment in proper area., • Complete special projects as assigned by the Housekeeping Manager., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The Elser Hotel & Residences is a 49-story luxury condominium hotel located in Downtown Miami. The newly completed tower offers 646 fully furnished rooms/residences, over 19,000 square feet of curated amenities and 5,000 square feet of prime retail space. Named after the iconic Elser Pier, which was built in the 1900s and became the premier place for locals and visitors to enjoy the magical shoreline of Biscayne Bay in downtown Miami, The Elser Hotel & Residences will continue this tradition. Overview: The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Responsibilities: • Buff marble floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed., • Handle all requests for luggage assistance in a friendly, efficient and courteous manner., • Handle items for "Lost and Found" according to hotel standards., • Clean guestrooms as needed., • Have knowledge of and assist in all emergency procedures., • Maintain hotel equipment in proper working order., • Maintain storage of hotel equipment in proper area., • Complete special projects as assigned by the Housekeeping Manager., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence. Responsibilities: • Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained., • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards., • Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked., • Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time., • Maintain key control., • Handle items for "Lost and Found" according to the standards., • Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings., • Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment., • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift., • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards., • Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed., • Assist with training of Housekeeping staff., • May be required to clean rooms as business needs dictate., • Ensure completion of cleaning projects on a biannual basis., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent required. College course work in related field helpful., • At least two to three years of progressive experience in a hotel or related field preferred., • Previous supervisory responsibility preferred., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Centrally located in downtown Miami, this 243-room boutique hotel is near Miami's hottest attractions and is a great choice for business and leisure travelers alike. The hotel is just steps away from Bayfront Park, home to concerts, fairs, and other cultural events. The YVE's stylishly designed modern guestrooms look over either Biscayne Bay or the soaring Miami skyline. Guests can enjoy the property's onsite, three-meal restaurant, Biscayne Tavern, or choose to go out and explore the nearby culinary scene. Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: • Thoroughly clean guestrooms according to standards., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guestrooms and hallways., • Keep all hallways, public areas and closets clean, neat and vacuumed, • Restock housekeeping cleaning cart for next day's use., • Replenish chemical bottles., • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager., • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager., • Handle items for “Lost and Found” according to the standards., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: • Thoroughly clean guestrooms according to standards., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guestrooms and hallways., • Keep all hallways, public areas and closets clean, neat and vacuumed, • Restock housekeeping cleaning cart for next day's use., • Replenish chemical bottles., • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager., • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager., • Handle items for “Lost and Found” according to the standards., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Location: Caribbean (Relocation is required) Compensation: Competitive salary + housing allowance About the Opportunity We’re driving a high-impact leadership search for an experienced General Manager to oversee a large-scale, all-inclusive resort in the Caribbean. This role demands a visionary operator who can elevate service standards, strengthen culture, and drive commercial success across a complex hospitality environment. The ideal leader brings deep Caribbean experience, proven operational excellence, and the ability to inspire large, diverse teams. This is a high-profile, hands-on operational mandate overseeing: • A large room resort with multiple dining outlets (with several new concepts slated for launch within the next year), • Full hotel operations, including rooms, F&B, service delivery, guest experience, training, and quality assurance, • Culture building and team leadership in a property that has undergone leadership transitions, • Performance optimization and brand-driven service execution, • Continuous improvement of operational standards and stakeholder satisfaction, • Cross-functional alignment with corporate, franchise, and ownership groups Requirements: • Extensive Caribbean or Commonwealth hospitality leadership experience (required), • Strong leadership experience and hands-on approach. We are looking for a GM who is going to walk the grounds and ensure high service across all sectors, including cleanliness, service and more., • Strong background in Rooms and Operations with a proven record running large-scale, all-inclusive resorts, • Demonstrated success in complex environments with high guest volume and diverse service offerings, • Experience leading large teams and reshaping culture through communication, engagement, training, development, and accountability, • Ability to stabilize operations, uplift service delivery, and build trust across the organization, • Strategic mindset paired with a willingness to be highly visible and hands-on, • Exceptional stakeholder management and executive communication skills, • Expat-friendly profile welcomed

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Other duties as assigned Supportive Functions and Responsibilities • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Is friendly, sincere, and professional to make guest(s) feel important Qualifications • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of 'up-scale' food service operations, • Two years management experience in hotel or free standing 'quality' food service operation, • Certification as 'Food Service Manager' or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times, • Is friendly, sincere, professional to make guest feel important

Job Title: Client Relationship Manager Location: Miami, FL The Trump Group is a leading investment and real estate development firm that owns and operates businesses and development projects across the United States and in many countries around the world. Our portfolio includes some of the world's most iconic businesses and properties in the following categories: logistics, luxury hotels & resorts, talent agencies, restaurants, and residential properties. Examples of a few of our ongoing development projects and portfolio businesses include: · World Logistics Center: A state-of-the-art logistics and distribution hub located in the Inland Empire in Southern California. When completed, the World Logistics Center will be the largest master-planned logistics center in the United States, spanning over 100 million square feet and is the first major net-zero GHG project of its kind. · The Estates at Acqualina: Luxury oceanfront residences located in Sunny Isles Beach (Miami), Florida. The Estates features expansive floor plans, unparalleled amenities, and breathtaking ocean views. · Acqualina Resort and Spa which has been named (Out of the tens of thousands of hotels in America): o #1 Best Hotel in the United States (by US News & World Report 2023 and 2024.) o #1 Best Resort in the United States (by US News & World Report for the 6th consecutive year and by Tripadvisor for the 7th consecutive year.) · Elite Model Management: A global leader in talent representation, shaping the faces and voices of fashion, beauty, and culture. With an unmatched legacy and forward-thinking vision, we discover, develop, and propel the next generation of talent. The success of these businesses can be attributed to the culture and happiness of our amazing employees and executives. We are committed to creating exceptional experiences for our team members in every situation, our customers in all businesses, our tenants, and all counterparties that we deal with. This person will work directly with one of our Co-Chairman/Owners. Responsibilities: · Maintain and continuously update a comprehensive database of key business connections and industry relationships. · Leverage understanding of existing connections to help make strategic decisions. · Schedule and conduct regular review sessions with the Co-Chairman/Owner to discuss relationship status and follow-up. · Proactively manage and nurture relationships with industry leaders, partners, and key stakeholders. · Coordinate and attend high-profile events, conferences, and networking functions. · Identify strategic event and conference opportunities for leadership participation and visibility. · Plan and oversee exclusive company-hosted events, ensuring flawless execution and impactful guest experiences. · Draft and prepare briefing materials, talking points, and post-event reports for senior leadership. Requirements: · 7+ years of experience in public relations, client relationship management, or executive-level support in a high-profile business environment such as investment banks, wealth managers, private equity, venture capital and top consulting firms. · Bachelor’s degree in Public Relations, Communications, Business, or a related field. · A thirst for knowledge and learning. · Poised, polished, and possessing an excellent professional demeanor, with the ability to work comfortably with a wide range of levels and management including professionals, politicians, and senior officials. · Willingness to work as needed while maintaining a flexible schedule. · The ideal candidate should be extremely well organized and detail-oriented. · Desire to work in a fast-paced fun environment is necessary, with the ability to multi-task, shift direction easily, and prioritize while remaining flexible, proactive, resourceful, and efficient. · A high level of professionalism and confidentiality is crucial in this role, as well as a commitment to superior service. · Must have a positive disposition and a “can-do” approach. Remuneration is commensurate with skills and experience. If you have a desire to work closely with enthusiastic and innovative people in a warm and inviting culture, on great projects, in a great location, and in a happy and fun atmosphere, we encourage you to apply. Our team members are anything but boring. Come help us continue to create exceptional assets, companies, and experiences for those whose lives we touch.

OUR COMPANY Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us. 1 Hotels invites guests to live in rhythm with nature—offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance. Treehouse Hotels brings back the wonder of childhood hideaways—cozy, curious, and just a little mischievous. It’s a place to play, dream, and drift off the script, where handcrafted details and nostalgic touches turn every stay into a story. Baccarat Hotels carries forward a 250-year legacy and the spirit of l’art de vivre—the French art of celebrating life—with beauty, ritual, and moments of delight. Recognized by Newsweek as a 2025 Most Loved Workplace, Starwood Hotels fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you’re ready to bring your whole self to a team where thoughtful work leaves a lasting mark—you belong here. THE OPPORTUNITY We’re looking for a Senior Manager, Graphic Design who sees brand as a living system and knows how to build, maintain, and evolve it with care, craft, and clarity. This is a hands-on, production-forward role for a designer who loves making the work. You’ll own creative execution across a wide range of brand touchpoints and spend significant time designing, refining, and building assets yourself—while flexing into creative art direction on select projects, campaigns, and content moments. You’re comfortable moving between systems and storytelling, between detail and direction. Most of all, you’re excited by the opportunity to grow, expanding your creative influence without compromising strong design craft. KEY RESPONSIBILITIES Creative Execution • Own creative execution from concept development through final production across brand, marketing, and digital initiatives., • Produce high-quality creative across campaigns, presentations, toolkits, and evergreen brand assets., • Ensure visual excellence, craft, and accuracy across all deliverables, setting a high bar for quality and consistency Execute Cross-Channel Creative • Design and oversee creative across, • Email marketing and CRM, • UX/UI and digital experiences, • Collateral and presentations, • Brand and seasonal campaigns, • Video, photography, and motion assets, • Production design and physical brand touchpoints, • Translate brand strategy into expressive, multi-channel creative, adapting work across platforms while preserving emotion, clarity, and brand voice., • Incorporate feedback, performance insights to iterate and improve creative effectiveness across channels. Flex into Art Direction • Flex into creative art direction, shaping the visual approach through concept development, mood boards, and visual storytelling on select projects., • Support photo and video shoots through pre-production planning and post-production feedback., • Collaborate with external partners, including photographers, videographers, freelancers, and agencies, to ensure elevated execution. Drive Systems & Brand Building • Create and evolve scalable design systems and templates across Adobe, Figma, and Canva, supporting a growing ecosystem of touchpoints., • Help evolve brand guidelines, toolkits, and playbooks., • Build micro-identities for sub-programs, content franchises, and initiatives., • Partner with cross-functional teams to ensure brand expression is consistent across all touchpoints. Collaboration & Culture • Work closely with Creative, Brand, Marketing, Digital Product, Social, and cross-functional teams to translate business and brand strategy into compelling creative outcomes., • Manage priorities across multiple workstreams in a fast-paced environment., • Foster a culture of kindness, feedback, and shared ownership—no egos, just good work. QUALIFICATIONS & REQUIREMENTS • 6+ years of experience in graphic, brand, or visual design, • Strong design background with hands-on execution skills, • Established portfolio showcasing work across campaigns, digital design, and content ecosystems, • Proficiency in Adobe Creative Suite, Figma, and Canva, • Foundational knowledge of UX/UI and digital storytelling, • Experience developing and maintaining brand systems or visual identities, • Experience collaborating with cross-functional teams (marketing, product, content), • Ability to translate business goals into compelling visual solutions WHO YOU ARE • A designer first—curious, thoughtful, and deeply invested in craft, • Passionate about systems, storytelling, and meaningful design, • You value purpose-driven, intuitive, and beautiful work, • You approach collaboration with kindness, humility, and integrity, • You have a genuine passion for hospitality, travel, and brand-led experiences, • Detail-oriented and highly organized, with a strong commitment to payroll accuracy and compliance This role plays a key part in how Starwood Hotels brands come to life—across every channel, every moment, every detail. It’s an opportunity to build, shape, and grow within a creative organization that values both excellence and humanity. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.

HOUSEKEEPING MANAGER Position Summary • Housekeeping Manager owns the guests experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service that is both exceptional and memorable., • Housekeeping Manager must possess outstanding hospitality, communication, and organizational skills in addition to effective decision-making abilities., • This individual will take full ownership and accountability for the maintenance and cleanness and will also ensure the flawless delivery of all services to the highest level of expectation., • He/she excels at establishing and maintaining a positive working environment and manages to performance expectations through open and frequent communication., • He/she demonstrates excellent training, leadership development and recognition skills with both supervisors and crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer service to guests through flawless and consistent execution of their responsibilities. QUALIFICATIONS • Two to three years progressive Housekeeping managerial experience, preferably in an upscale hotel, resort, or cruise ship. (Shipboard experience preferred)., • Preferred bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent., • Extensive knowledge of proper cleaning techniques, chemical handling and safety related procedures, requirements and use of equipment, personal protective equipment and job safety analysis related to proper handling chemicals, lifting, pushing, and pulling heavy equipment, garbage removal., • Knowledgeable about talent assessment techniques, quality service standards and guest satisfaction, development of crew / management, leadership skills and coaching abilities for front line employees and junior management, increased ability to solve issues., • Knowledge of policies and practices involved in the human resources function., • Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related Company programs (SQM, OCIMS, Fidelio, LGA, Medallia, Kronos etc.)\, • Working knowledge of financial aspects, budgeting, and cost containment, planning and future orders, inventories, and C&R., • Demonstrates strong results-oriented management style with proven successes. APPLY HERE:

Senior Account Executive- Miami, FL About Our Client Our client is a specialized company focused on high-end commercial and hospitality projects, supplying premium surface materials such as natural stone, porcelain slabs, engineered stone, and other architectural finishes. They work closely with developers, architects, designers, and contractors on luxury hotels, branded residences, mixed-use developments, and large-scale commercial projects across the U.S., the Caribbean, and Latin America. Their positioning is firmly oriented toward the luxury segment and high-volume, technically demanding projects. Position Overview Our client is seeking a Senior Account Executive with a strong commercial profile, focused on Hospitality and high-end commercial developments. This role is both strategic and hands-on, combining business development, client management, and project follow-up. Key Responsibilities • Develop and manage relationships with developers, hotel groups, architects, designers, and general contractors., • Proactively generate new business opportunities within the hospitality and luxury commercial sector., • Manage the full sales cycle, from lead generation and specification to negotiation and project execution support., • Represent our client at industry events, trade shows, and client meetings (including Coverings and similar exhibitions)., • Coordinate closely with internal teams including project management, logistics, and operations., • Maintain a strong presence at the Wynwood showroom for client meetings, presentations, and material selections. Required Experience & Background • Proven experience as an Account Executive or Sales Manager within natural stone, porcelain slabs, architectural surfaces, building materials, or related industries., • Strong exposure to hospitality projects, luxury developments, or large-volume commercial projects., • Experience with companies that attend Coverings or operate within the premium architectural materials space is highly valued., • Solid understanding of specification-driven sales and long project cycles. Profile & Skills • Highly proactive, entrepreneurial, and hands-on., • Strong negotiation and communication skills., • Comfortable working autonomously while maintaining accountability for results., • Ability to manage multiple projects simultaneously., • Willingness and availability to travel frequently (domestic and international)., • Fluent in English required; Spanish is a strong plus. What Our Client Offers • Competitive compensation package (base salary + performance-based incentives)., • Opportunity to work on high-profile, luxury hospitality projects., • Strong growth potential within a dynamic and expanding organization., • Access to a premium showroom environment in Wynwood with international exposure.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities: • Tour the operating departments daily, making adjustments as needed via department heads., • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls., • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis., • Participate in required M.O.D. coverage as scheduled., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance., • Oversee and assist in the Highgate Hotel budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training., • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation., • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees., • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended., • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.’s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff., • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Perform any other duties as requested by the Vice President or Regional Director of Operations., • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s., • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort., • Be in the public areas during peak times, greeting guests and offering assistance as needed., • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur., • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies., • Complete required corporate training modules, and become certified to train those as required., • Ensure that all scheduled meetings take place on the property. Qualifications: • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

ABOUT US Royal Caribbean Group comprises five distinctive brands that share a vision anchored in excellence. We have a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement in everything we do. The entire Royal Caribbean family is committed to the legacy of hospitality and culture of innovation that is at the core of our guest service, the protection of our natural environment and responsible citizenship in our global community. POSITION OVERVIEW As a strategic senior counselor to the business, the AVP, External Communications, will lead media relations, crisis communications, and financial communications for Royal Caribbean Group. This position plays a pivotal role in proactively driving strategic storytelling initiatives that elevate our brands and position us as a leader in the travel industry. The AVP, External Communications, is responsible for implementing effective external strategies across brands to enhance the company’s corporate reputation as well as identifying and mitigating corporate reputation risk, managing crisis strategy and response, and ongoing issues management. In addition to leading teams of communications professionals, he/she will be a premier senior consultant and decision maker on the most important challenges and opportunities involving the company and its brands. This individual will counsel and support the company’s senior most leaders and work across brands to ensure that corporate messages are carried through in both proactive and reactive communications. The AVP will lead efforts to ensure consistency of strategy, tone of voice and responsiveness across multiple stakeholders. RESPONSIBILITIES • Establish goal and priorities for the media relations, financial communications and crisis communications team, and provides guidance and counsel across the organization, including but not limited to brand presidents, senior vice presidents and vice presidents, regarding corporate issues., • Create a proactive integrated communications strategy to share the RCG corporate narrative, supported by multiple stories and relevant events to various external stakeholders throughout the year., • Create and foster essential relationships necessary for the company’s long-term success, including relationships with news reporters and editors, community influencers and opinion leaders, major customer and industry voices, industry associations and others., • Act as company spokesperson with the media, community, and other external audiences in disseminating information about corporate policies, activities, and events, when appropriate., • Responsible for arranging media interviews, identifying the appropriate spokespeople, preparing messaging and spokespeople, and staffing interviews., • Monitor media and industry news to determine strategies to produce the appropriate Company response for incoming inquiries., • Develop talking points and presentation materials to support senior management communications., • Coordinate external events with media to achieve communication strategies and goals., • Manage multiple priorities and deadlines simultaneously while interacting with senior management, the public, guests, media and special interest groups., • Assist in the development of and maintenance of the Corporate Communications annual budget., • Manage the external public relations agency in the development and implementation of corporate communication plans and strategies., • Support the CFO and Investor Relations in reporting financial results to build shareholder value and investor confidence., • Establish processes to anticipate, pre-empt and prevent issues/crises to protect and defend the Group’s reputation., • Direct crisis communications activities, in both proactive and reactive ways, involving issues such as litigations, health & medical, weather, marine and hotel operations, onboard accidents and alleged crimes., • Ensure lockstep collaboration with the brands, Investor Relations and Government Relations functions, via both formal processes and ad hoc relationships. QUALIFICATIONS • Bachelor’s degree required, preferably in Journalism, English, or Communications., • Minimum 15 years of experience and background providing communications counsel to senior executives of a global publicly held company., • Outstanding track record of success in a large and complex global organization., • A proven communications strategist and tactician who has demonstrated the ability to build brand and manage the reputation of a major business organization., • A successful record of creating clear and compelling communications strategies that support business strategy and market changes., • Established track record in the development and execution of reputation management strategies. Able to anticipate and effectively address issues affecting the brand or enterprise., • Extensive knowledge and experience developing aggressive media relations and news development; experience with media interviews., • Proven ability in crisis management and proactively managing communications to minimize these events., • Can put him/herself in the mind of the consumer and all other key constituents from regulators to shareholders., • Excellent interpersonal and communication skills [written and verbal]; exceptional interpersonal skills to influence internal and external relationship building and must exude credibility as a corporate spokesperson., • Proven ability to lead diverse communication teams in accomplishing aggressive objectives in a fast paced, values and results-driven environment., • Outstanding English language proficiency. Desirable proficiency in Spanish., • Availability to travel up to 10% of the time and flexibility to support unexpected business events outside of the regular business hours including holidays and weekends. KNOWLEDGE AND SKILLS • Judgment, maturity, and leadership skills necessary to understand complex issues and to advise senior leadership on the impact these issues might have on the reputation and financial health of the company., • Strategic vision with practical skills to deliver results., • Articulate, with strong oral and written communication skills, and the ability to build internal relationships with, and influence the decision-making of, senior-level corporate executives., • Experienced in understanding business principles and the complexities of a large, Global corporation., • Able to operate successfully in a performance driven environment that treats people with respect but expects results., • A disciplined, not cavalier, approach to work. Must uphold high standards and expect and instill the same in others., • A pragmatic and professional nature, with strong project management skills to establish clear priorities quickly, meet deadlines and bring projects to completion within budget. Must be able to work effectively under pressure and handle heavy workloads., • High energy and high integrity.

JOB SUMMARY The Director, Destination Pricing and Analytics is responsible for developing and executing pricing strategies that maximize revenue, optimize inventory, and maintain competitiveness across excursions, land programs, and hotel packages. This role combines strategic analysis with operational oversight, ensuring pricing decisions align with overall business objectives and market dynamics. POSITION RESPONSIBILITIES • Develop and implement dynamic pricing strategies for excursions, land programs, hotel packages, and ground transfers to maximize revenue and profitability while maintaining competitive positioning., • Monitor inventory levels across all offerings and proactively adjust pricing or capacity to balance supply with demand., • Lead team of pricing and business analysts in delivering pricing strategies and supporting operational teams with analytics and pricing support for custom and group requests, • Collaborate cross-functionally with brand commercial, product, and sales teams to ensure pricing strategies align with broader business objectives., • Provide strategic input into departmental and organizational planning by evaluating pricing performance, elasticity, and market conditions to identify growth and margin improvement opportunities., • Analyze market trends, competitor activity, and demand patterns to inform both tactical and long-term pricing and capacity decisions., • Oversee departmental reporting, partnering with Financial Planning & Budgeting to prepare and present regular updates on pricing performance, revenue forecasts, and inventory health., • Collaborate with Enterprise Analytics team with new data table requests, enhancements to enterprise level reports and dashboards, and creation of department specific reports and dashboards, • Ensure alignment with regional and operational leaders to balance product availability, guest demand, and logistical feasibility., • Drive process improvements and the adoption of new tools or systems to enhance pricing accuracy, responsiveness, and analytical efficiency., • Contribute to the development of long-term pricing frameworks and governance models that ensure consistency and strategic alignment across brands and markets., • Perform other job-related functions as assigned. QUALIFICATIONS DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business Administration, Economics, Finance, Data Analytics, or related fields. EXPERIENCE • Minimum 7 years of progressive experience in pricing strategy, revenue management, or related analytical field. COMPETENCIES & SKILLS • Strong analytical, strategic thinking, and problem-solving skills; able to manage complex issues requiring deep investigation and cross-functional coordination., • Proven ability to translate data-driven insights into actionable business strategies., • Advanced proficiency with pricing, analytics, and visualization tools (e.g., Excel, Tableau, Power BI, SQL). The Director, Destination Pricing and Analytics is responsible for developing and executing pricing strategies that maximize revenue, optimize inventory, and maintain competitiveness across excursions, land programs, and hotel packages. This role combines strategic analysis with operational oversight, ensuring pricing decisions align with overall business objectives and market dynamics. POSITION RESPONSIBILITIES • Develop and implement dynamic pricing strategies for excursions, land programs, hotel packages, and ground transfers to maximize revenue and profitability while maintaining competitive positioning., • Monitor inventory levels across all offerings and proactively adjust pricing or capacity to balance supply with demand., • Lead team of pricing and business analysts in delivering pricing strategies and supporting operational teams with analytics and pricing support for custom and group requests, • Collaborate cross-functionally with brand commercial, product, and sales teams to ensure pricing strategies align with broader business objectives., • Provide strategic input into departmental and organizational planning by evaluating pricing performance, elasticity, and market conditions to identify growth and margin improvement opportunities., • Analyze market trends, competitor activity, and demand patterns to inform both tactical and long-term pricing and capacity decisions., • Oversee departmental reporting, partnering with Financial Planning & Budgeting to prepare and present regular updates on pricing performance, revenue forecasts, and inventory health., • Collaborate with Enterprise Analytics team with new data table requests, enhancements to enterprise level reports and dashboards, and creation of department specific reports and dashboards, • Ensure alignment with regional and operational leaders to balance product availability, guest demand, and logistical feasibility., • Drive process improvements and the adoption of new tools or systems to enhance pricing accuracy, responsiveness, and analytical efficiency., • Contribute to the development of long-term pricing frameworks and governance models that ensure consistency and strategic alignment across brands and markets. DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business Administration, Economics, Finance, Data Analytics, or related fields. EXPERIENCE • Strong analytical, strategic thinking, and problem-solving skills; able to manage complex issues requiring deep investigation and cross-functional coordination., • Proven ability to translate data-driven insights into actionable business strategies., • Advanced proficiency with pricing, analytics, and visualization tools (e.g., Excel, Tableau, Power BI, SQL). The Director, Destination Pricing and Analytics is responsible for developing and executing pricing strategies that maximize revenue, optimize inventory, and maintain competitiveness across excursions, land programs, and hotel packages. This role combines strategic analysis with operational oversight, ensuring pricing decisions align with overall business objectives and market dynamics. POSITION RESPONSIBILITIES • Develop and implement dynamic pricing strategies for excursions, land programs, hotel packages, and ground transfers to maximize revenue and profitability while maintaining competitive positioning., • Monitor inventory levels across all offerings and proactively adjust pricing or capacity to balance supply with demand., • Lead team of pricing and business analysts in delivering pricing strategies and supporting operational teams with analytics and pricing support for custom and group requests, • Collaborate cross-functionally with brand commercial, product, and sales teams to ensure pricing strategies align with broader business objectives., • Provide strategic input into departmental and organizational planning by evaluating pricing performance, elasticity, and market conditions to identify growth and margin improvement opportunities., • Analyze market trends, competitor activity, and demand patterns to inform both tactical and long-term pricing and capacity decisions., • Oversee departmental reporting, partnering with Financial Planning & Budgeting to prepare and present regular updates on pricing performance, revenue forecasts, and inventory health., • Collaborate with Enterprise Analytics team with new data table requests, enhancements to enterprise level reports and dashboards, and creation of department specific reports and dashboards, • Ensure alignment with regional and operational leaders to balance product availability, guest demand, and logistical feasibility., • Drive process improvements and the adoption of new tools or systems to enhance pricing accuracy, responsiveness, and analytical efficiency., • Contribute to the development of long-term pricing frameworks and governance models that ensure consistency and strategic alignment across brands and markets. DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business Administration, Economics, Finance, Data Analytics, or related fields. EXPERIENCE • Strong analytical, strategic thinking, and problem-solving skills; able to manage complex issues requiring deep investigation and cross-functional coordination., • Proven ability to translate data-driven insights into actionable business strategies., • Advanced proficiency with pricing, analytics, and visualization tools (e.g., Excel, Tableau, Power BI, SQL)., • Excellent communication and stakeholder management skills, with the ability to influence decisions across functional areas.

Grow Your Career as Director of Sales for a New Hotel Opening This Jobot Job is hosted by: Jeremy Pike Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $90,000 - $110,000 per year A bit about us: We’re redefining the future of hospitality with a rapidly expanding portfolio of 25 select-service properties across California—and several exciting hotel projects in the pipeline. We offer a diverse range of quality select-service hotels under various reputable brands, providing our guests with exceptional experiences at an accessible price point. With our eye on continuous growth and innovation, we’re expanding quickly, creating numerous opportunities for talented individuals to join us on this exciting journey. Here, you’ll be part of a passionate, results-driven team committed to delivering outstanding service and operational excellence across every property. If you’re looking to make an impact in the hospitality industry and grow with a forward-thinking company, this is the place for you! Why join us? We provide more than just a job—we offer a career path. Along with competitive pay, comprehensive benefits, and travel perks, you’ll have the chance to grow your skills, expand your network, and make your mark as a sales leader in a new hospitality venture. Job Details A leading hotel management company is hiring a Director of Sales to spearhead the launch of a new hotel in the Del Mar area. This role will focus on driving revenue, building client relationships, and positioning the hotel as a top choice for both business and leisure travelers. What You’ll Do ? Develop and implement sales strategies to exceed revenue goals ?? Build and maintain key corporate and community relationships ?? Lead the full sales cycle, including prospecting, presentations, and negotiations ?? Collaborate with hotel leadership on pricing and forecasting ?? Represent the hotel at client visits, networking events, and industry functions What We’re Looking For ?? 3+ years of hotel sales leadership experience (upscale or lifestyle brand preferred) ?? Strong track record in business development and account management ?? Excellent skills in negotiation, presentations, and relationship-building ?? Proficiency with hotel sales systems, forecasting tools, and CRM platforms What We Offer ?? Competitive base salary + bonus potential ?? Medical, dental, vision, life insurance, and 401(k) with match ?? Paid time off and employee travel discounts ?? Growth opportunities with a supportive management company Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

General Manager Job Reference Number: 37466 Employment Type: Full-Time, Onsite Segment: Dining & Events Brand: Constellation Location: Miami, Florida (US-FL) We are looking to add an experienced, motivated general manager to our Constellation Culinary team in Miami, FL.. As a general manager, you will have the opportunity to oversee a skilled team of food service employees and the operations at a Catering Commissary. This role requires strong operational leadership, financial management skills, and expertise in multi-location delivery and distribution. • Planning, organizing, and overseeing all activities and systems in the dining service and nutrition departments., • Functioning as the liaison in all administrative roles with in the budget., • Assuming responsibility for budget development and compliance, sanitation, safety, regulatory compliance, menu development, and preparation and service of food., • At least three years of progressive work experience in a leadership position in food service management., • Proven experience in financial management and controls., • Medical (FT Employees), • Dental, • Vision, • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • EAP, • 401k, • Sick, • Holiday Pay (9 paid holidays), • Tuition Reimbursement (FT Employees), • Paid Time Off, • #boost #indeedelior #LI-MA1 About Constellation: From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Job Description Overview Opportunity: Housekeeping Supervisor Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Your Growth Path Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager Your Focus • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.), • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly., • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction., • Issue cleaning supplies and equipment to associates., • On occasion, clean rooms or assist staff with cleaning rooms., • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors., • Supervise laundry employees, if applicable., • Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Practice safe work habits and wear protective safety equipment., • Assist in the breakfast area as needed., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma preferred., • Previous housekeeping experience or equivalent training required., • Previous supervisory responsibility preferred. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Hampton Inn Miami Coconut Grove Hotel is seeking a fun, detail oriented, dedicated individual to join our team as a Room Attendant. You will play a critical role in maintaining the highest standards of cleanliness and presentation in our guest rooms creating exceptional guest experiences while enjoying a competitive salary in a fun, team-oriented environment. If you take pride in ensuring a clean and inviting atmosphere for guests, we would love to hear from you! About Us At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE – Passionate with the spirit to serve. EXCELLENCE – Committed to excellence that inspires results. ADAPTABLE – Adjust, adapt, and overcome. COMMUNITY – Creators of a collaborative community invested in growth. HUMBLE – Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. WHAT YOU’LL DO Create Clean, Fresh Spaces: Transform our guest rooms into inviting accommodations ensuring impeccable cleanliness and attention to detail. Create Comfort: Prepare beds by changing linens and remaking them with care ensuring guests experience a welcoming and cozy atmosphere during their stay. Provide Service Excellence: Anticipate guests needs by replenishing amenities and respond to guest requests with a sense of urgency. Create Immaculate Bathrooms: Polish and refresh showers, tubs, sinks, and bathroom amenities to ensure a pristine and rejuvenating experience. Ensure Guest Safety and Well Being: Inspect rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance. WHY Hampton Inn Miami Coconut Grove Hotel Competitive Salary: We believe in recognizing and rewarding our team members for their hard work. Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career! Medical benefits coverage. Paid vacation time. 401k Retirement Plan. SKILLS EDUCATION AND EXPERIENCE Experience in a Room Attendant role in a hotel or similar environment preferred. Must have attention to detail with the ability to be thorough in your work. Must be able to work independently while maintaining timelines. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization’s physical premises. AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job Description Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences. Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio. To clean all public guest room areas of the hotel as assigned. To promote good public relations. Essential Functions and Responsibilities • Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards, • Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests., • Follow and adhere to all policies and procedures as set forth by the Housekeeping Department, • Follows proper etiquette when communicating over the radio, • Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio, • Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts, • Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways, • Handle guests with excellent guest relations skills, • Clean back-of-the-house windows as needed, • Vacuum guest hallways daily, • Use proper chemicals when cleaning as described by the department's procedures, • Attend all departmental meetings as scheduled, • Perform all duties in a timely and efficient manner, • Maintain linen closets clean, stock and organize, • Bring trash to compactor at the end of the day, • Responsible for washing guest room glassware and delivered to linen closets, • Responsible for bringing dirty glassware to housekeeping at the end of the shift, • Perform all other duties as directed by management that are consistent with the policies and procedures of the company, • Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance, • Is polite, friendly, and helpful to the guests, management, and fellow team members, • Attends all appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment, and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with safety regulations and procedures, • Complies with hotel policies and rules, • Recycles whenever possible, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Previous experience an asset, • Able to work as part of a dynamic quality-driven team, • Basic English language skills, • Requires extensive standing, walking, lifting and bending, • Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift, • Able to work a flexible schedule, including weekends and holidays It is required by this position that one will be: • On their feet over 2/3 of the time, • Walking over 2/3 of the time, • Using hands to handle, feel or point over 2/3 of the time, • Stooping, kneeling, crouching, crawling 1/3 of the time, • Using their listening and communication skills 2/3 of the time., • Close vision (clear vision at 20 inches or less), • Distance vision (clear vision at 20 feet or more), • Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

Job Description Overview Opportunity: Laundry Attendant Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction. Your Growth Path Room Attendant – Housekeeping Supervisor – Executive Housekeeper Your Focus • Sort, count, and pre-treat soiled linen in preparation for laundering., • Load and unload washers and dryers., • Maintain equipment as trained., • Fold, store and distribute towels and linens., • Practice safe work habits and wear protective safety equipment., • Assist with other housekeeping tasks in the event of staffing shortages., • Maintain clean work areas., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • Prior housekeeping experience is desirable. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends or alternate shifts., • Requires standing for extended periods, walking, pushing, pulling, bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending., • Operate heavy machinery and use cleaning chemicals. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and detail-oriented Housekeeping Manager to lead our team in maintaining the highest standards of cleanliness and guest satisfaction. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a proven track record in managing housekeeping operations in a hotel environment. A commitment to excellence and a proactive approach to problem-solving are essential for success in this role. Who You Are: • A passionate hospitality professional with a proven track record in housekeeping management., • Detail-oriented and proactive, with a strong focus on maintaining high standards., • A confident leader who thrives in fast-paced environments and communicates effectively., • Dedicated to enhancing both guest and team member experiences., • Oversees daily assignments of duties of Housekeeping staff while analyzing room turns and making staff or procedural adjustments as necessary., • Develop, implement, and maintain housekeeping standards and procedures to ensure cleanliness and organization throughout the hotel., • Interview and select all departmental line level colleagues., • Maintain optimal housekeeping staffing levels to ensure peak performance and supervision., • Ensure smooth, efficient, and cost-effective operations, including labor management and inventory control., • Coordinate departmental activities with other hotel departments to maintain overall cleanliness., • Coordinate special projects related to housekeeping as directed by the Director, Housekeeping., • Keep leadership informed of significant departmental updates and activities., • Oversee the 3rd party uniform and laundry services., • Hold regular team meetings to share essential operational information and address guest concerns., • Evaluate team member performance, identify areas for improvement, and mentor team members and leaders to aid in their advancement., • Bachelor's degree or relevant work experience required., • Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required., • Previous experience with Opera Property Management System preferred., • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria., • Ability to stand for long periods of time required., • Ability to push, pull, and lift items weighing up to 25lbs.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement A friendly and detail-oriented Room Attendant to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members., • An individual that maintains a keen eye for detail and adopts a proactive mindset., • Dedicated to enhancing both the guest and team member experience., • Committed to upholding the highest standards of cleanliness., • Clean and sanitize assigned guest rooms and bathrooms to hotel standards., • Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.), • Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors., • Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly., • Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner, • Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information., • Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards., • Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction., • Maintain a positive attitude and professional conduct at all times., • Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices., • Comply with all other Housekeeping Department and hotel policies and procedures., • High school diploma or equivalent work experience preferred., • Previous experience in a cleaning role preferred., • Previous experience in a hotel or resort environment preferred., • Basic English skills preferred., • Ability to walk, stand, reach and bend., • Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Room Attendant. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. This position is responsible in maintaining a high standard of cleanliness in all guest rooms in hotel and assigned public areas in accordance with Arlo Hotel standards. Room Attendants play an important role for providing a home-away-from-home experience for each of our guests every day. A Room Attendant will promote positive, pleasant environment for the guest and fellow colleagues and have the ability to address problems or special requests for a guest. RESPONSIBILITIES AND AUTHORITIES: • Always treat guests with courtesy and respect in a variety of situations, • Honesty & Integrity, • Maintain open communication with Housekeeping Managers and all other departments, • Reviews daily inventory of rooms, arrivals and departures, • To be mindful of the importance of personal hygiene and grooming, • Adhere to hotel Health and Safety guidelines, • Participate in pre-shift meeting, • Ability to work under pressure and in a fast paced environment, • Daily sign in and out of designated master key, • Report immediately any accident and or incident which may accrue while at work, • Acknowledge guest with eye contact, • Use guest name whenever possible Guest Rooms • Prepare necessary material required to accomplish daily tasks on Room attendant cart prior to cleaning designated rooms for your shift., • Cleaning of Guest Rooms includes but not solely subject to:, • Bed, • Remove dirty bed linens, • Replace with clean linens, • Properly set bed with linens to tommie standards, • Ensure if any items are missing they are reported and replaced, • Bathroom: Cleaning items below but not solely subject to:, • Counter and Sink, • Mirror, • Toilet, • Shower: surfaces tile and glass, • Floor: scrub floor, • Shower curtain: clean and/or replace, • Remove dirty towels and replace with clean towel, • Other areas of the Guest Room, • Dusting, • Clean Walls, • Safe, • Curtain drawer, • Windows, • Vacuuming, • Remove garbage from garbage bins., • Report any lost and found items to Housekeeping Manager and follow the proper tommie lost and found procedures., • Ensuring proper usage of cleaning products and chemicals ( following MSDS policy), • Ensuring proper storage of carts and equipment used by Room Attendant, • Maintain cleanliness and organization of Linen Closet, • Ensure proper usage of linen and inventory procedures, • Empty dirty linens via the linen shoot and properly utilize the linen shoot, • Maintain cleanliness and organization of Trash Compactor, • Vacuum corridors daily., • Special cleaning assignments including but not limited to:, • Carpet cleaning, • Mattress program, • Ensure that elevators are clean and free of smudges, • Ensure that mirrors in elevators are free of smudges, • Keep and maintain cleanliness of guest and service elevator and elevator tracks Rooftop Lounge, Lobby, Listening Lounge, Meeting Rooms, Courtyard, Public Washrooms, • Ensure floor is clean and free of debris, • Clean doors as required and ensure that doors are free of smudges, • Maintain high level of service in public areas, guest corridors., • Participate in monthly and weekly housekeeping projects, • Sign off on guest request in department log, • Review work status of incomplete work at the end of each shift with Assistant Manager-Housekeeping., • Perform well under pressure situations and time demands, • Support for other operating departments and guest activities, • Ensure that productivity standard is being consistently followed., • Hotel experience preferred or commercial cleaning companies., • Ability to frequently lift, carry, pull and push up to 15lbs, • Ability to occasionally lift, carry, pull and push up to 35lbs, • Ability to reach hand and arms in any direction and kneel, stoop or crouch repeatedly. Described Motions: Bending, Standing Reaching and Kneeling Known for its colorful murals, art deco, hip vibe, and Miami’s best nightlife scene, Wynwood is the city’s most vibrant district and is home to Arlo Hotels’ latest property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world’s best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool with an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There will be a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and “beer garden”, a gallery space that concerts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness rom, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood has interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior façade which will feature graffiti and artwork by local Miami-based artists. BENEFITS • Complimentary Parking, • 401k Match, • Paid Holidays, • Paid Time Off, • Medical, Dental, Vision insurance, • Free Meals, • Tuition Reimbursement, • Training & Development

Job Description Overview Opportunity: Accounting Clerk Verify, obtain approvals and pay invoices; bill and collect outstanding revenue in a timely, accurate manner in accordance with accounting policies and procedures. Your Growth Path Staff Accountant/Guest Service Agent – Regional Accountant – Controller Your Focus • Prepare cash discrepancy reports., • Retrieve and process deposits in accordance with hotel standards., • Maintain house bank and conduct transactions according to established processes and policies., • Issue and redeem cashier banks and conduct audits as needed., • Process petty cash receipts and reimbursements., • Assist with credit-related activities, including processing of credit applications., • Provide customers with accurate and timely invoices, statements, and schedules., • Maintain an efficient collection process to include an organized filing and tracing system., • Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits to ensure safety., • Perform other duties as requested by management. Your Background and Skills • High School diploma required., • Previous accounting experience or equivalent training required., • Proficient in using Excel., • Knowledge of PMS/accounting systems preferred. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include occasionally working on holidays, weekends., • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Responsible for hiring and ensuring all new and existing Team Members are trained to provide consistent Loews service by maintaining complete adherence to all Loews Hotels standards related to the Housekeeping function. Presents and conducts departmental orientation and training sessions for all new Team Members. Develops and conducts training sessions to promote staff development for all Housekeeping Team Members. Monitors and maintains new hire and on-going housekeeping training programs. Essential Functions and Responsibilities * Assist property leadership in the recruitment and hiring of GRA's based on standard * Establish standardized training materials to be utilized during training * Develop and present effective new hire orientation program for all newly hired housekeeping team members * Create introductory period schedules for new GRA's * Schedule and monitor training period with Star Trainers * Maintain monthly on-boarding cycle for GRA's * Document each step of on-boarding and training process * Complete and track training checklists on all new hires * Administer new hire certification and interview for all newly hired housekeeping team members * Develop and present effective training programs for housekeeping department inclusive of hourly, supervisory and management training * Conduct monthly departmental meetings with housekeeping Star Trainers and Managers * Attend housekeeping management meetings * Conduct training needs assessment for the housekeeping department * Monitor consistency of housekeeping product and service for the department, reporting any variances * Participate with management in analyzing and addressing team member opinion surveys, Medallia, shops and performance issues as needed * Communicate and implement updates to housekeeping standards and initiatives * Work with management to create and implement incentive programs * Create quality assurance teams to include all areas of housekeeping * Oversee and conduct compliance training in accordance with applicable State and Federal regulations * Generate and distribute monthly training reports * Oversight and coordination of housekeeping Star Trainer program * Assist with coordinating training for career path initiatives * Assist in housekeeping operations and/or specials projects, as determined by housekeeping leadership * Promote management/supervisory and team member development * Assist with the development and implementation of safety incentive programs * Provide assistance with team member related events * Conducts audits/inspections of Mighty Clean * Conducts audits/inspections of GRA MM tracking * Inspections of rooms and scoring of rooms to maintain consistency of product * Assist with re-certification of team members * Regular attendance in conformance with standards * May be required to work varying schedules to reflect business needs * Ability to perform ”Physical & Mental Effort Requirements” with or without accommodation as explained below * Other duties as assigned Supportive Functions & Responsibilities In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions: * Interviews, trains, spot-checks, praises, coaches, counsels and disciplines in accordance with Loews standards * Complete Monthly Inspections Reports * Insure adherence to the Self Inspect Guidelines * Insure adherence to the Mighty Clean Program * Promotes and applies teamwork skills at all times * Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance * Is polite, friendly, and helpful to applicants, guests, co-workers, management, and business partners * Executes emergency procedures in accordance with hotel standards * Complies with required safety regulations and procedures * Attends appropriate company meetings and training sessions * Maintains cleanliness and excellent condition of equipment and work area * Complies with company standards, policies & rules * Complies with hotel uniform and grooming standards Qualifications The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation: Required: * Requires an Associates degree in related area (or 5+ years related experience) * Minimum 3 years experience as a Housekeeping or Training Manager in a similar operation or equivalent experience * Professional presentation skills * Thorough working knowledge of hotel operations, AAA and housekeeping standards * Excellent communication and organizational skills * Able to work a flexible schedule, including weekends and holidays Preferred: * 5 or more years experience in training and/or the Housekeeping Function * Experience with AAA service standards * Bi-lingual (Spanish/Creole) Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Hampton Inn Miami Airport Hotel is seeking a fun, detail oriented, dedicated individual to join our team as a Room Attendant. You will play a critical role in maintaining the highest standards of cleanliness and presentation in our guest rooms creating exceptional guest experiences while enjoying a competitive salary in a fun, team-oriented environment. If you take pride in ensuring a clean and inviting atmosphere for guests, we would love to hear from you! About Us At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE – Passionate with the spirit to serve. EXCELLENCE – Committed to excellence that inspires results. ADAPTABLE – Adjust, adapt, and overcome. COMMUNITY – Creators of a collaborative community invested in growth. HUMBLE – Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. WHAT YOU’LL DO Create Clean, Fresh Spaces: Transform our guest rooms into inviting accommodations ensuring impeccable cleanliness and attention to detail. Create Comfort: Prepare beds by changing linens and remaking them with care ensuring guests experience a welcoming and cozy atmosphere during their stay. Provide Service Excellence: Anticipate guests needs by replenishing amenities and respond to guest requests with a sense of urgency. Create Immaculate Bathrooms: Polish and refresh showers, tubs, sinks, and bathroom amenities to ensure a pristine and rejuvenating experience. Ensure Guest Safety and Well Being: Inspect rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance. WHY Hampton Inn Miami Airport Hotel : Competitive Salary: We believe in recognizing and rewarding our team members for their hard work. Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career! Medical benefits coverage. Paid vacation time. 401k Retirement Plan. SKILLS EDUCATION AND EXPERIENCE Experience in a Room Attendant role in a hotel or similar environment preferred. Must have attention to detail with the ability to be thorough in your work. Must be able to work independently while maintaining timelines. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization’s physical premises. AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Job Description Position Title: Senior Interior Designer DEPARTMENT: Design REPORTS TO: Director of Design Key Relationships: Internal: HPI Design and Procurement Departments. External: SRI Projects Team, SRI Department Heads, Resorts Management, Design Consultants, UVI and Vendors. About Hospitality Purveyors International Hospitality Purveyors International (HPI) is the exclusive design and procurement arm for all Sandals Resorts International properties which are wholly owned and managed resorts. About the Role The Senior Interior Designer plays a pivotal role within the Design Studio, leading the creative development of multiple projects from concept through completion. This position combines strong design expertise with project management acumen, ensuring that every project reflects the brand’s vision, operational goals, and regional character. This role provides guidance to junior team members while collaborating closely with design managers, regional project managers, and cross-functional partners to deliver exceptional, design-driven guest experiences. Key Responsibilities: Design Leadership & Project Execution · Translate conceptual ideas into detailed design solutions that balance creativity, functionality, and budget requirements. · Participate in research and development efforts to identify regional materials, artisans, and vendors that enrich project storytelling. · Apply and uphold brand and regional design standards, while contributing creative ideas that evolve and strengthen the brand’s design language. · Coordinate with internal and external stakeholders, including procurement, operations, and consultants, to ensure design intent is maintained through execution. Ensure design is within budget and meets project schedule. Collaboration & Mentorship • Partner with cross-functional teams, including Architecture, regional Project Management, Procurement, Food & Beverage, SRI Design Central and Product Development teams, to create cohesive and operationally sound design solutions., • Liaise with on-site Project Managers to promptly resolve construction/installation issues Project Documentation & Communication • Create, organize and manage design budgets, as well as design requisitions and specifications in Fohlio, • Collaborate with internal Architectural Designers to execute production and construction documents, managing project timelines and leading collaborative conversations with external consultants. Participate in the architectural design process by reviewing and analyzing project documentation., • Produce high-quality design presentations and documentation, ensuring clarity, accuracy, and brand alignment., • Participate in project programming meetings, ensuring all HPI partners are included in relevant discussions. Lead project hand-over meetings and CD page turn meetings. Create detailed “Look-book” or hand over documents to ensure operational support and maintenance., • Review shop drawings, submittals, RFI’s and prototypes to ensure alignment with design intent and quality standards., • 8+ years of interior design experience, with a strong focus in hospitality, F&B, and branded environments, • Experience working on high-end hotel/resort projects, • Exceptional communication, presentation, and interpersonal skills, • Strong eye for detail, storytelling, and spatial quality, • Proficiency in industry tools such as AutoCAD, Revit, Adobe Creative Suite, and FF&E sourcing platforms, • Bachelor’s or Master’s degree in Interior Design, Architecture, or related field, • NCIDQ certification or LEED AP is a plus Office Hours: Standard office hours are Monday to Friday, 7:00 am to 4:00 pm or 9:00 am to 6:00 pm. Physical Demands: Moving furniture, etc., when on project installations. Job sites can include hardhat construction conditions. Travel Requirements: Travel to the Caribbean is required to assist senior team members in resort inspections and project installations. Frequency of travel as required by Sandals Resorts International (SRI) and HPID Directors and may include weekends and holidays. A valid passport is required to travel to the Caribbean. Company DescriptionHospitality Purveyors International (HPI) is the exclusive design and procurement arm for all Sandals and Beaches Resorts International properties which are wholly-owned and managed resorts.Hospitality Purveyors International (HPI) is the exclusive design and procurement arm for all Sandals and Beaches Resorts International properties which are wholly-owned and managed resorts.

Job Description Hampton Inn Brickell is seeking a highly motivated, hands-on full time Maintenance Technician. As a key member of our team, you will have the opportunity to use your problem solving and technical skills while ensuring our facilities and equipment run smoothly. If you are looking for an opportunity where you can work independently and still be a part of a cohesive team while enjoying a competitive salary and benefits, we want to talk to you! ABOUT US: At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE – Passionate with the spirit to serve. EXCELLENCE – Committed to excellence that inspires results. ADAPTABLE – Adjust, adapt, and overcome. COMMUNITY – Creators of a collaborative community invested in growth. HUMBLE – Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. If you want to elevate your hospitality career and work in a team spirited, collaborative environment, apply with us today. What you’ll do Troubleshoot, diagnose, and repair malfunctioning electrical/mechanical systems and equipment. Review maintenance problems, complaints, and work orders to prioritize and schedule work assignments. Proactively inspect property to identify potential and current needs. Plan and execute on-going appropriate maintenance programs. Perform preventative maintenance assignments on a scheduled basis. Maintain the building exterior. Listen and respond to guests’ maintenance requests. Why Hampton Inn Brickell Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work. Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career! Benefits such as: • Medical benefits, • Paid Time Off 1 year in a maintenance role, that required the troubleshooting and repairing of various systems and equipment such as HVAC, plumbing, electrical, and mechanical systems. Hotel maintenance experience preferred. Valid Driver’s License Self-directed and ability to work independently. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization’s physical premises. TRAVEL: Less than 5% AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Maintenance Technician (Hotel Experience Required) Courtyard Coconut Grove, 33133 We are currently seeking a skilled and motivated Maintenance Technician to join our dynamic team and help us maintain our standards of excellence. Position Overview: As a Maintenance Technician with hotel experience, you will play a vital role in maintaining the functionality and safety of our hotel facilities. You will be responsible for responding to maintenance requests, performing preventive maintenance, and ensuring that all equipment and facilities are in excellent working order. Key Responsibilities: • Perform routine maintenance tasks such as repairing electrical, plumbing, and HVAC systems, as well as troubleshooting and resolving issues., • Conduct regular inspections to identify and address any potential safety hazards or maintenance needs., • Respond promptly to guest and staff maintenance requests, ensuring minimal disruption to operations., • Collaborate with other departments to support a seamless guest experience., • Maintain an organized inventory of tools, supplies, and equipment., • Keep accurate records of maintenance activities and report any significant issues to the management team., • Ensure that all work is performed in compliance with safety regulations and hotel policies. Qualifications: • A minimum of [insert years] years of maintenance experience in a hotel or similar hospitality setting., • Strong knowledge of electrical, plumbing, HVAC, and general building maintenance systems., • Excellent problem-solving skills and attention to detail., • Ability to work independently and as part of a team in a fast-paced environment., • Strong communication skills and a commitment to providing excellent customer service., • Certifications in relevant maintenance and safety practices are a plus., • Flexibility to work various shifts, including evenings, weekends, and holidays if required. Benefits: • Competitive salary based on experience., • Comprehensive health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for career advancement and professional development., • Employee discounts on hotel stays and other services. • If you are a dedicated Maintenance Technician with a passion for ensuring high standards of service and safety, we would love to hear from you. Join us in creating memorable guest experiences with the reliability and expertise you bring to our team at Courtyard Coconut Grove. We look forward to welcoming you aboard!

Job Description Hampton Inn Miami Coconut Grove Hotel is seeking a highly motivated, hands-on full time Maintenance Technician. As a key member of our team, you will have the opportunity to use your problem solving and technical skills while ensuring our facilities and equipment run smoothly. If you are looking for an opportunity where you can work independently and still be a part of a cohesive team while enjoying a competitive salary and benefits, we want to talk to you! ABOUT US: At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE – Passionate with the spirit to serve. EXCELLENCE – Committed to excellence that inspires results. ADAPTABLE – Adjust, adapt, and overcome. COMMUNITY – Creators of a collaborative community invested in growth. HUMBLE – Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. If you want to elevate your hospitality career and work in a team spirited, collaborative environment, apply with us today. What you’ll do Troubleshoot, diagnose, and repair malfunctioning electrical/mechanical systems and equipment. Review maintenance problems, complaints, and work orders to prioritize and schedule work assignments. Proactively inspect property to identify potential and current needs. Plan and execute on-going appropriate maintenance programs. Perform preventative maintenance assignments on a scheduled basis. Maintain the building exterior. Listen and respond to guests’ maintenance requests. Why Hampton Inn Miami Coconut Grove Hotel Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work. Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career! Benefits such as: • Medical, Dental, and Vision Insurance, • Life Insurance, • Legal Shield and Identity Theft Protection, • Accident/ Critical Illness/ Hospitalization Insurance, • Pet Insurance, • Paid Time Off, • 401K after 1 year of employment 1 year in a maintenance role, that required the troubleshooting and repairing of various systems and equipment such as HVAC, plumbing, electrical, and mechanical systems. Hotel maintenance experience preferred. Valid Driver’s License Self-directed and ability to work independently. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization’s physical premises. TRAVEL: Less than 5% AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description As a leader in the industry, Insituform Technologies LLC, an Azuria Water Solutions company, is a global company that has been providing pipeline protection services for more than 50 years. Insituform values employee development and empowerment and are looking for innovative individuals to join their team and contribute to maintaining critical infrastructure worldwide. We are currently seeking Construction Technicians - Laborers with valid CDL licenses to join our team in Miami, FL. As a Construction Technician / Laborer, you will be responsible for the installation of cured-in-place pipe (CIPP) for various municipal, industrial, storm, and sewer line rehab and repair projects. This position requires working with minimal oversite while still adhering to instructions closely. We are currently offering a limited-time sign-on bonus of $4,000 for new hires with a valid CDL license, and sign-on bonuses for new hires without a current CDL license are also available at a reduced amount. New employees who meet the criteria outlined in our sign-on bonus program will be eligible for the full payout. The starting pay is at an hourly rate, and the average Construction Technician can expect to earn up to $55,000 per year in total (includes starting hourly rate, overtime, per diem). Why You’ll Love Working For Us: • Competitive salary, • Daily per diem while traveling, • 100% covered individual hotel room stays while traveling, • Full benefits package including medical, dental, vision, and prescription drug coverage, • 401k matching, • Tuition assistance, • Paid time off and overtime pay, • Company paid PPE, boots, and safety gear, • Career growth opportunities, • Work for a forward-thinking and innovative company, • Repair various types of sewer lines by using a specific product and process, • Ensure pull-in tube is properly prepared for installation by examining D-Rings, chains, and attachment to pulling cable, • Install the prepared tube using a winch, backhoe, crane, or other appropriate material, • Monitor gauges, dials, or other indicators to ensure equipment is working properly, • Cure resin products using an inflation tube, banding boots, layflat, boiler hose, etc., • Learn / train on Insituform’s products, processes, safety procedures, installation techniques, and equipment, • Drive various vehicles (pickup trucks to tractor-trailer rigs) to haul crews and equipment, • High School diploma or equivalent preferred, • Experience as a Construction Laborer and / or Installation Technician highly preferred, • OSHA certifications are a plus, • Valid driver’s license required with a clean motor vehicle report, • Must possess a Class A or B CDL and be aligned with Insituform’s motor vehicle standards (Hazmat endorsement is preferred but not required), • Must be able to wear a respirator and body harness while entering confined spaces, • Ability to lift / move up to 75 pounds and use pneumatic, battery-powered, or electric tools, • Comfortable working outside at job sites with moving vehicles and mechanical operations, with occasional exposure to fumes or airborne particles, • Must be able to travel weekly (potentially out of state) Azuria Water Solutions is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which Azuria Water Solutions is firmly bound. Azuria Water Solutions will not engage in discrimination against, or harassment of, any person employed or seeking employment with Azuria Water Solutions on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. VEVRAA compliant – priority referral Protected Veterans requested.