Hotel reservations jobs in New York, New York - Page 2Create job alerts

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description Shift & Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Contact us:

Job Description Location Available: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. Responsibilities • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, daily activities, and amenity reservations using building software program., • Inform residents of incoming visitors & direct visitors., • Review access control cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • Basic computer literacy skills and ability to utilize equipment (i.e. handheld radios, telephones, computers, etc).., • Excellent written and verbal communication skills in the English language., • Able to multi-task and good time management skills., • Confident, polite, friendly, and self-assured attitude., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Contact us:

Job DescriptionCompany Description: WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City’s premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today! WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience. WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means “pure” in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable. WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service. BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own. In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests. Position Summary: Guest Ambassadors communicate with guests looking to make or cancel reservations. They greet guests on arrival, direct them to where they need to be, issue wristbands, and collect payment information. Essential Duties and Responsibilities: * Accurately book, change and cancel spa appointments. * Acknowledge and greet everyone who enters and leaves the spa. * Ensure that the check-in, check-out and payment process is handled in accordance with company policy. * Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation. * Utilize spa computers with skill and proficiency; document guest information in electronic record as directed. * Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. * Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests. * Handle guests’ questions and concerns promptly, professionally and courteously. * Maintain complete confidentiality in all guest matters in accordance with company policy; * Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. * Maintain a clean, safe, fully stocked and well organized work area. * Ensure adequate stock of supplies and equipment; inform management when stock is low. * Must be able to work without constant direct supervision and remain at assigned post for extended periods of time. * Maintain a positive attitude and contribute toward a quality work environment. * Regularly attend, participate in and support training and staff meetings for the spa. * Communicate to management any and all occurrences involving staff or guests in the spa that require attention. * Perform other duties as assigned by Management. Skills, Abilities and Experience: * Minimum of 3 years’ of experience as a Front Desk personnel or as Customer Service Representative OR Minimum of 3 year of employment within a Hotel environment or Spa * Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team. The World Spa, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #ZR

Job Description Summary In the role of Front Desk Associate, you will be essential in delivering outstanding customer service and managing guest relations at our establishment. Reporting to the Front Desk Manager, you will utilize your core skills in time management and phone etiquette to handle multi-line phone systems and assist guests effectively. With a focus on hospitality and guest services, you will ensure a welcoming atmosphere and contribute to the overall success of our hotel operations. Responsibilities: • Greet and welcome guests in a friendly and professional manner, • Provide exceptional customer service and address guest inquiries and concerns promptly, • Assist guests with check-in and check-out procedures, • Make reservations for amenities and submit maintenance work orders., • Provide information about building amenities, local attractions, and dining options, • Maintain a neat and organized front desk area, • Collaborate with other Building departments to ensure resident satisfaction Requirements: • Previous experience in a customer service role, preferably in a hotel or hospitality setting, • Excellent communication skills, both verbal and written, • Bilingual proficiency in English and another language is highly desirable, • Strong time management skills and the ability to prioritize tasks effectively, • Professional phone etiquette and the ability to handle multiple phone lines, • Knowledge of front desk operations and Building CRM systems(Yardi, Building link, Butterfly, Active Building, etc..) is a plus. Please note that this job description is not exhaustive, and additional duties may be assigned as needed Company DescriptionConsolidate the highest quality service Currently, we provide services in New Jersey, New York, Pennsylvania, Massachusetts, Rhode Island, New Hampshire, Florida, and Texas. We have multiple cleaning teams working 7 days a week under the unique promise of quality control, where our Supervisors ensure that every small detail meets the standards of providing the luxury your company deservesConsolidate the highest quality service\r\nCurrently, we provide services in New Jersey, New York, Pennsylvania, Massachusetts, Rhode Island, New Hampshire, Florida, and Texas. We have multiple cleaning teams working 7 days a week under the unique promise of quality control, where our Supervisors ensure that every small detail meets the standards of providing the luxury your company deserves

Job Description We are looking for a reliable hotel concierge to work at the main entrance desk of our hotel. You will be the first to meet our customers so the first impression of our hotel depends on your friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. You will be responsible to protect the hotel and its residents by monitoring who comes in and out of our premises. The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth. Responsibilities • Welcome residents and visitors upon entrance and confirm access to property, • Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements, • Understand residents needs and provide them with personalized solutions., • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations, • Arrange for repair orders, moves and amenity bookings, • Answer the phone and make reservations, take and distribute messages or mail and redirect calls, • Respond to complaints and find the appropriate solution Requirements • Proven experience as concierge; experience in customer service or relevant role is an advantage, • Proficiency in English; multilingual is strongly preferred, • Excellent communication skills, • Polite and confident with a great deal of patience, • Ability in multitasking and time-management, • Aptitude in resolving issues with a customer-focused orientation, • High school diploma; degree in hotel management or relevant field will be a plusCompany DescriptionStaff will be employed by the condominiums but under the direct supervision of Rockfort Management. We are a small company who believes our employees are the foundation of our success and strive to create a work environment that helps everyone succeed and provide a great experience to our residents and unit owners. We believe in promoting from within and helping employees cultivate skills that will benefit them in their careers. We offer on the job training and opportunity for advancement.Staff will be employed by the condominiums but under the direct supervision of Rockfort Management. We are a small company who believes our employees are the foundation of our success and strive to create a work environment that helps everyone succeed and provide a great experience to our residents and unit owners. We believe in promoting from within and helping employees cultivate skills that will benefit them in their careers. We offer on the job training and opportunity for advancement.

Key Responsibilities Create and complete travel arrangements including air, hotel, car, and rail Ensure reservations meet client standards and preferences while offering informed recommendations Handle booking changes and resolve issues that may arise during travel Required Qualifications 2 o

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Job Specific • Supervises restaurant activities in absence of Manager, • Controls Reservation Book, accepts reservations and enters them accurately into the record, • Maintains guest history files and uses information to enhance repeat guests experience, • Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period, • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability, • Inspects menus to ensure cleanliness and acceptability, • Greets guests in a polite professional manner, • Determines guest needs, verifies table availability, assigns appropriate table for seating, • Guides guests to appropriate table, • Assists guests with seating, and presents menu, • Ensures removal of unnecessary place settings at occupied tables, • Notifies server of guest seating, and communicates any special needs or requests, • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member, • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard, • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks, • Promotes and applies teamwork skills at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, friendly, and helpful to guests, management and fellow team members, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes

Job Description The Seville (NoMad) is looking for a Host to provide consistent customer service through direct engagement as part of LDV Hospitality’s overall guest enjoyment! What We Offer You: • Work/Life Balance Schedule, • Medical/Dental/Vision Coverage, • Voluntary Disability and Life Insurance, • Pre-Tax Benefit Programs: Commuter Benefits, FSA, Dependent Care, • Career Advancement Opportunities What We Look For in You: • High School education preferred; will need basic reading and arithmetic skills and understanding, • One to three years previous experience preferred, • Strong organizational and verbal communication skills; strong customer service background, • Ability to lift up to 10 pounds, • Ability to sit, stand and bend would be required Essential Duties: • Engagement with guests in a professional, calm, welcoming manner, • Constant communication done with clarity, • Uses LDV standards of engagement for all service techniques, • Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling, • Operation of reservations system, • Practice highest regards for safety within all areas and with all materials, • Follow and adhere to all standards set forth by the Board of Health, • Performs other related activities as assigned We are an Equal Opportunity Employer and a Drug-Free Workplace. LDV is a boutique hospitality group that creates authentic and unique restaurant and cocktail bar experiences across the country, both independently and for iconic hotels, inspired by La Dolce Vita, "The Good Life." The mission of LDV is to channel our passion for genuine hospitality into creating charming restaurant and bar experiences. Through our F&B offerings, we bring La Dolce Vita, "The Good Life," to our guests by curating an ambiance of effortless elegance. These experiences elevate and define a true sense of place for our hotel partners. We achieve this with our team of extraordinary people, culinary integrity, and excellence in service. The original Scarpetta opened in New York City’s Meatpacking District in 2008 to a critically acclaimed 3-star review from the NY Times. The restaurant’s name is derived from the Italian expression, “fare la Scarpetta,” which means to savor a meal to the last bite. The philosophy of Scarpetta’s kitchen is to create bold flavors by amplifying the essence of seasonal ingredients. The signature pastas are made in-house daily and are paired with the highest quality, locally-sourced ingredients. Scarpetta’s famous Spaghetti Tomato & Basil is nothing short of classic simplicity in both taste and preparation. Scarpetta has always been at once informal, comfortable and elegant, grounded with a passion for old world hospitality. Guests can enjoy ordering several dishes to share for the table, with a menu built for sharing and conviviality to inspire the essence of a stylish and carefree dinner party.

Job Description We are looking for hosts to join our team here at WS New York! This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We are extremely excited to build this team and create memorable experiences for all. Responsibilities: • Maintains a high level of hospitality and professionalism with each Team Member, guest and member, • Protect privacy of our guests, members and team Members at all times, • Support with welcoming and seating guests, • Developing and maintaining relationships with current members on a name to name basis, • Ability to be resourceful, calm and proactive when issues arise, • Knowledge of menu items, tables and seat numbers, • Execute opening and closing procedures, • Make guests feel comfortable while waiting, • Create or alter reservations for private bookings, events, and restaurants, getting approval if needed, • Be ready and willing to fill in where needed to ensure our high service standards and efficiency of operations by helping other team members as needed, • Professional correspondence via email, phone calls both internally and with guests, • Ensure all bathrooms are kept clean and properly stocked., • Support of the concierge team Requirements: • Experience working with a door team in a fine dining and/or hotel environment, • Positive attitude, a sense of responsibility and ownership of the position, • Appetite for creating memorable experiences for our guests and members, • The ability to stay calm and positive under pressure, • Detail oriented with writing, communication and phone etiquette skills, • Team oriented with a strong sense of punctuality, reliability and professionalism, • Computer literacy and proficiency with Microsoft Office, • Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high-volume atmosphere, • Must display the image and philosophy set forth by the owner and restaurant management, • Fluent in both written and spoken English, • Be able to safely lift and easily maneuver items up to 30 pounds, • Be able to work in standing position for long periods of time, • Must be comfortable with repetitive motions (such as walking, bending and standing), • In accordance with the NYC Covid-19 Vaccine Mandate, all employees of a food establishment must show proof of the Covid-19 Vaccine WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. Maxime’s is seeking a friendly and professional Hosts to join our team. Reporting to the Reception Manager the Receptionist will assist members with their needs, creating a welcoming atmosphere. COMPENSATION AND BENEFITS • Comprehensive benefits plan, including medical, dental, vision and life insurance., • Generous paid time off programs (vacation and personal days)., • 401k retirement savings plan with company match., • Pre-tax commuter benefits., • Work life and wellness benefit platform., • Discount program offering Retail, Restaurants & Activities discounts., • Freshly prepared Staff Meal whilst on duty., • Uniform and dry cleaning provided., • $2,000 refer a friend fee, • Ensuring all members are welcomed to the club using the appropriate name/title as appropriate., • To ensure all club rules set out in the member handbook are adhered to by our members and their guests., • To ensure all members and their guests are accounted for in the signing-in system by the team and all other guests of management/trades people are verified and logged before entry., • Monitoring all bookings, guest lists, function sheets etc to for accuracy before the start of each service., • Directing people to the relevant areas on arrival at the club and uniting members with their guests., • To attend any management meetings when necessary., • Answering the telephone, dealing with all enquiries and bookings as necessary., • Respond to and deal with emails from various teams within the Maxime’s., • Minimum 2+ years working as a host in a fine dining restaurant or hotel environment in a similar capacity., • Has a passion for exceptional hospitality in food and beverage., • Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams., • Operates at a high level of integrity, accuracy, and attention to detail., • TIPS Certification preferred., • NYC DOH certification preferred., • Familiarity with restaurant POS and reservations systems is preferred. Ability to learn and adapt to new systems (Tevalis & SevenRooms) required., • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Willingness to maintain a clean, healthy, and safe working environment., • Ability to coordinate multiple activities with attention to detail., • Professional work collaboration with experts in the food and hospitality field, • Opportunity to work with a exceptional products and in unique environments, • Demonstrated knowledge of general directions, travel times and access points to various forms of transportation., • Excellent customer service skills, with a friendly and approachable attitude., • Strong communication skills, both verbal and written., • Familiarity with reception or front desk operations and procedures is beneficial, but not required., • Previous experience working in a guest relations or hospitality setting preferred., • The ability to speak multiple languages is always welcomed., • Knowledge of phone systems and proper phone etiquette, or ability to learn., • Ability to handle difficult situations calmly and professionally., • Strong attention to detail, observational, and organizational skills., • Able to work well in a team environment, • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate and use all equipment necessary to run the restaurant., • Ability to operate with grace under pressure., • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds., • Ability to work varied hours/days as business dictates.

Job Description HOST - GJELINA NYC Salary Range: $18.00 - $22.00 + Tips (DOE and State) ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer. POSITION SUMMARY: As a team member of the Gjelina Group, every role is key in our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, the ability to stay calm within a busy environment, and the ability to multitask and stay organized. The Host/Hostess is the main point of contact with guest interaction. The Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service, and high standards in accordance with all company guidelines. Host/Hostess greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer/reservation system, show Guests to their table and bid Guests farewell as they leave. This position also includes making bookings and delivering a delightful yet efficient reservations service. As reservationists, you are meticulous at administration, ensuring that every detail of a customer's reservation has been accurately recorded following established procedures. General Attributes: • To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind., • To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with both guests and your colleagues., • To be decisive, accepting responsibility for making things happen, thinking ahead and developing contingency plans (while ensuring that you have the support to get the job done)., • To be motivated and committed, approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge in order to improve your performance., • To be flexible, responding quickly and positively to changing environments, • To maintain high team focus by strong leadership, showing cooperation, and support to colleagues in the pursuit of department goals. Essential Duties and Responsibilities (Other duties may be assigned) • Report for duty on time and ensure you use the time clock to check in and out. Manage your time, including taking rest and meal breaks in compliance with California Labor Law. Keep the Manager informed when you leave the kitchen., • Maintain high standards of appearance and hygiene that include clean clothes, nails and hair and no heavy perfumes/colognes., • Adhere to all health, safety, alcohol control and sanitation protocols., • Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes., • Greeting guests as they enter, and putting them on a waiting list as necessary., • Providing guests with menus and answering any initial questions., • Seating guests at tables or in waiting areas., • Assigning guests to tables they prefer (110 seats) while keeping table rotation in mind so that servers receive the right number of customers., • Engaging with guests to ensure they're happy with food and service., • Responding to complaints and helping to resolve them., • Answering phone calls, taking reservations and answering questions., • Providing great customer service., • Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service, • Complete all assigned side work pre and post shift., • Attend trainings and pre-shift meetings, • Fully understand the floorplan, table numbers, and seat positions of the entire venue., • Supporting the management team in all aspects of in-house service and events, • Smile and maintain eye contact with our guests, and always provide prompt, attentive service. Greet/Thank all customers as they enter/exit the space., • Assist others with stations when needed., • Respond to any menu/drinks queries with knowledgeable answers. Have a thorough understanding of all menu items and overall aesthetics., • Deal with any service issues through your floor manager and communicate any unresolved issues to them at the end of the shift., • Supporting the management team in all aspects of in-house service and events, • Understand the right of way (guests, floor, kitchen, bar, and staff), • Performs other duties as assigned by supervisor / manager. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Minimum 1-2 years restaurant or related experience (preferred)., • Ability to understand and follow written and verbal instructions, • Ability to use all relevant items of equipment, • Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures, • Ability to prioritize work activities, provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner, • Ability to use the restaurant point of sale and or reservation system, • Ability to keep calm when faced with any unusual situations, • Ability to perform the essential functions of the job, • Knows basic math and measurements, • Ability to take and follow directions., • Ability to work in a team environment, • Ability to work calmly and effectively under pressure, • Must have problem-solving abilities, be self-motivated, and organized, • Able to work in a fast-paced environment, • Neat, clean, and professional appearance, • Have a flexible schedule, including weekends and nights, • Exhibit a sense of urgency at all times, • Willingness/ability to work on your feet for extended period time, • Has a level of enthusiasm, self-confidence, and self-motivation . CERTIFICATES & TRAINING: • State approved Prevention of Sexual Harassment Training / Certificate, • Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the position is regularly required to stand and walk for long periods of time. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 45 pounds. Must be able to climb sets of stairs, repetitively, throughout a shift . Ability to work with restaurant equipment and dishware (flatware, glasses, cutlery, plates, and dishes, etc.). Bending, stooping, reaching, twisting, grasping, pinching, smelling, tasting, reaching/lifting above shoulders in a repetitive manner, use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Ability to work with cleaning solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described are representative of those the position encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment may be moderate to loud, with surrounding areas that may be wet, hot/cold, slippery, or humid. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND GIVEN THE OPPORTUNITY TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF THE ACTIVITIES OF OUR BUSINESS, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT. Job Posted by ApplicantPro

Job Description About Us: At Fairfield Inn & Suites, we believe in warm hospitality, efficiency, and creating a seamless guest experience. We’re part of the Garnet Hotels portfolio, managing multiple properties across the U.S. We’re currently seeking a reliable, friendly, and detail-oriented Front Desk Agent to join our team and represent the front line of guest service. Job Responsibilities: * Greet guests with professionalism and a warm, welcoming attitude * Check guests in and out using the hotel’s property management system * Handle guest requests, complaints, and room assignments * Answer phones, manage reservations, and provide information about hotel amenities * Process payments and maintain accurate records * Collaborate with housekeeping and maintenance teams for efficient operations * Uphold Marriott brand standards at all times Requirements: * Previous front desk or hospitality experience preferred (Marriott brand a plus) * Excellent communication and customer service skills * Ability to work flexible shifts, including weekends and holidays * Familiarity with front desk systems or willingness to learn * Strong attention to detail and ability to multitask * High school diploma or equivalent required Benefits: * Competitive hourly pay * Hotel employee discounts * Career growth opportunities within Hotels * Supportive work environment * On-site training provided Shift: Full-time / Part-time options available Shifts may vary (morning, evening, overnight)

Job Description The Host is responsible for being the first point of contact for all our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $21.00 + Tips. KEY RESPONSIBILITIES * Follow the posted opening and closing duties. * Take accurate and complete reservations. * Always provide excellent service. * Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor with eye contact and a genuine smile. * Set and maintain the dining room and podium environment and ensure materials are perfectly clean. * Have necessary knowledge of menu items to assist guests as needed. * Assist guest and colleagues courteously and efficiently. * Use the guest’s name appropriately and communicate it to restaurant colleagues. * Assist in seating guests and pulling their chairs. * Assist restaurant colleagues to prepare for service. * Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests). * Communicate through Guest Movement chat group any relevant guest movements, such as Aman F&B VIP chat. * Inform restaurant managers of daily reservations forecast. * Assist in monitoring all guests’ needs. * Log in information about guest preferences. * Check daily for our regular guest preferences and record them in our daily list for the service. * Ensure all soignees are given to the service team. * Assist with coat check as needed. * Assist taking guests to the Jazz Club. * Assist in providing “Magic Service” for hotel guests. * Input member engagements notes. * All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS * 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage. * Must be able to work weekends and have open availability. * Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction. * Must be able to take constructive criticism and work well in a team dynamic. * Positive, engaging, and energetic personality. * Must be personable and able to anticipate guests’ needs. * Able to be organized, manage time wisely and work with little to no direct supervision. * Very high attention to detail. * Sensitive to cultural nuances. * Excellent communication skills, both written and verbal on English. * Able to handle a multitude of tasks in an intense, fast paced environment. * Excellent people skills and the ability to work under pressure and with various stakeholders. * Ability to maintain a clean and professional appearance as per company policies. * Ability to stand for extended periods of time. * Multi-lingual is a plus. * Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions. * Experience working with SevenRooms is preferred. * TIPS Certified EEO M/F/M/V/D We use eVerify to confirm U.S. Employment eligibility.

Job Description A Hotel Front Desk Agent serves as our guests’ first point of contact and manages all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates, and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Maintain updated records of bookings and payments, • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude Salary: $18.50 per hour Schedule: • 8 hour shift

Job Description The Maître d’ is responsible for being the first point of contact for all of our guests. The Maître d’ is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $23.00 + Tips. KEY RESPONSIBILITIES * Follow the posted opening and closing duties * Take accurate and complete reservations * Provide excellent service at all times * Cooperate with the Management team to greet incoming and departing guests with a warm, knowledgeable, and noticeably appreciative demeanour with a genuine smile and eye contact * Set and maintain the dining room and podium environment and ensure materials are perfectly clean * Have necessary knowledge of menu items to assist guests as needed * Assist guest and colleagues courteously and efficiently * Use the guest’s name appropriately and communicate it to restaurant colleagues * Assist in seating guests and pulling chairs * Assist restaurant colleagues prepare for service * Communicate other necessary information with colleagues (i.e., birthdays, anniversaries, special requests) * Handle reservations and prepayment for special events, holiday brunches, wine dinner, etc. * Coordinate set menus for small groups and distribute copies of the event form accordingly * Inform restaurant managers daily of reservations forecast * Share information of all upcoming events with the Concierge team * Assist in monitoring all guests’ needs * Confirm daily reservations * Log in information about our guest preferences * Check daily for our regular guest preferences and record them in our daily list for service * All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS * 2 years experience in a luxury hotel environment or similar setting in restaurants or food and beverage * Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction * Positive, engaging, and energetic personality * Must be personable with guests and be able to anticipate their needs * Able to be organized, manage time wisely and work with little to no direct supervision * Very high attention to detail * Sensitive to cultural nuances * Excellent communication skills, both written and verbal in English * Able to handle a multitude of tasks in an intense, fast paced environment * Excellent people skills and the ability to work under pressure and with various stakeholders * Ability to maintain a clean and professional appearance as per company policies * Ability to stand for extended periods of time * Multi-lingual is a plus * Experience working with Sevenrooms is preferred * Must be able to take constructive criticism and work well in a team dynamic * Must have full schedule availability, must be able to work weekends We use eVerify to confirm U.S. Employment eligibility.

Job Description Welcome and warmly greet guests on arrival. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes. MAIN DUTIES: • Warmly and graciously greets all guests upon arrival, • Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests, • To seat guests based on guest preferences and balancing of customer flow in service stations, • Thanks guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty, • To ensure high level of communication between the restaurant and other departments of the hotel, • To perform other duties as assigned by the manager on duty, • To Promote other Firmdale Hotels and restaurants, • To take personal responsibility for punctuality REQUIREMENTS: • Friendly demeanour, • Excellent level of spoken and written English, • Must be open to working AM/PM shifts, week days, weekends and holidays, • Ability to stand for long hours, • Open table certification preferably EMPLOYEE BENEFITS: • Paid vacation, sick and personal days, • Health, dental, vision and life insurance plans, • Commuter benefits, • Holiday staff parties and staff appreciation events, • In house uniform dry cleaning services, • Employee meals while on duty, • Departmental and company-wide incentive programs

Job Description We are seeking a Hotel Front Desk Clerk to become a part of our team! You will help book the reservation, accommodate patrons, Serving Breakfast, coordinating with housekeeping, as well as identify areas of improvement to increase efficiency. Responsibilities: • Phone and online reservations, • Respond to guest online reviews, answer guest messages/emails, • Check in and Check out guests, • Respond to guest needs, requests, and complaints, • Collect payment from guests, • Communicate with housekeeping department and maintenance department for daily requests, • Inventory management, • Previous experience in hotel reservations, customer service, or front desk operations preferred (training provided for the right local candidate)., • Strong ability to create positive guest experiences and build rapport., • Excellent organizational, written, and verbal communication skills., • Detail-oriented, reliable, and committed to fulfilling assigned responsibilities., • Local applicants only. We are seeking long-term team members, not seasonal or short-term staff.Company DescriptionWe are a boutique hotel in the affluent town of center/North NJ. Need to have valid work status in US.We are a boutique hotel in the affluent town of center/North NJ. Need to have valid work status in US.

Job Description Job Title: Front Desk Agent Location: Springhill Suites by Marriott, Woodbridge, NJ Company: Marriott Hotels Job Type: Full-Time / Part-Time Shifts Available: Morning, Evening, Weekends, and Holiday. Join the Marriott Family at SpringHill Suites Woodbridge! Are you passionate about delivering exceptional guest service? At SpringHill Suites Woodbridge, we believe in welcoming our guests with genuine hospitality and a smile. As a Front Desk Agent, you’ll be the face of our hotel, creating a positive first impression and ensuring a seamless check-in/check-out experience. Legal Status & Work authorization Required. What You’ll Do: • Greet and assist guests with check-in/check-out processes, • Handle guest inquiries with professionalism and warmth, • Manage room reservations and process payments accurately, • Provide information about hotel services, amenities, and local attractions, • Coordinate with housekeeping and maintenance to meet guest needs, • Uphold Marriott’s brand standards and service excellence, • Maintain a clean and organized front desk environment, • Previous hotel or customer service experience preferred, • Excellent communication and interpersonal skills, • Ability to multitask and stay calm under pressure., • Basic computer skills; knowledge of PMS (e.g., Fosse) is a plus, • Reliable, punctual, and detail-oriented, • Flexible availability, including weekends and holidays If you thrive in a hospitality setting and want to be part of a global brand that values people first, apply now to join our team at Springhill Suites Woodbridge! Send us your resume on .

Job Description Job Title: Receptionist / Customer Service Representative Department: Insurance & Travel Reports To: Manager PRIMARY PURPOSE General office work, answering telephones, computer data entry, and customer service. DUTIES AND RESPONSIBILITIES Accounts Payable (40%) 1. Assists the Accounting Manager in performing all Accounts Payable functions. Such duties include, but are not limited to: • Opening and/or sorting finance mail, • Creating and sending invoices, • Receiving and Distributing payments 2. Input Accounts Payable data into the accounting system after all approvals have been made., 3. Assists in running checks as directed by the Account Manager. • Works with Senior Account Manager to ensure that key bills are paid on time., • Ensures that no penalties accrue for late payments. 4. Gets checks signed. Prepares material for mailing, ensuring that appropriate copies are maintained and filed, according to departmental guidelines. Receptionist and General Administration (40%) 1. Handles reception duties including telephone answering, distributing leads and other related duties., 2. Works with Senior Account Manager in handling general administrative duties, including, but not limited to: • Managing supply inventory and doing ordering, • Filing, • Copying, • Providing shipping room back-up, as needed, • Other related duties, • Provides department workflow support, • Translations and assistance with other agency services provided 3. Other office duties, as required, including but not limited to : typing, filing, making reservations, and making telephone calls. Travel Planning and Sales (20%) 1. Handles quoting and sales of travel related products, including flight, hotel, and car rental services. EDUCATION and/or EXPERIENCE Qualifications and Requirements: · Education: High school degree. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from clients and customers. BILINGUAL ENGLISH & PORTUGUESE MATHEMATICAL SKILLS Ability to apply concepts of addition, subtraction, fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly seated and required to talk and hear. The employee is occasionally required to stand, walk, and use their hands. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee working in an office setting. The noise level in the work environment is usually moderate. SPECIFIC REQUIREMENTS Skills: • Word processing software, • Accounting (payables, receivables, general ledger, billing) software, • Spreadsheet software, • Ability to use the Internet and e-mail, • Accounting terms, principles, and processes Company DescriptionEstablished in 1986 Costa Do Sol Travel Agency is a family owned and operated business. Our small office setting makes working here inviting while our 39+ years in the industry has allowed us to gain a firm understanding of the travel industry. Come earn money while helping people discover the world!Established in 1986 Costa Do Sol Travel Agency is a family owned and operated business. Our small office setting makes working here inviting while our 39+ years in the industry has allowed us to gain a firm understanding of the travel industry. Come earn money while helping people discover the world!

Previous experience in a hotel front desk or guest service role preferred. Primarily indoor work within the hotel's front desk and lobby areas. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satis

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Senior Food and Beverage Manager. Are you someone who is passionate about people,driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo, we strive to create a sense of awe that leaves those we touch wanting more”….. The Senior Food and Beverage Manager assists in the organization, management, and administration of all operational aspects for the Food and Beverage Outlets. RESPONSIBILITIES AND AUTHORITIES: * Approach all encounters with guests and team members in a friendly, service-oriented manner. * Maintain regular attendance in compliance with Arlo Hotel standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes proper dress and when working. * Always comply with Arlo Hotels standards and regulations to encourage safe and efficient hotel operations. * Be visible and interact with guests and team members to provide consistently high levels of quality service. SPECIFIC DUTIES: * Ensure that all aspects are communicated to the culinary team and to all other managers in the F&B department to ensure all details are correctly maintained. * Manage the Open Table system with the host team members, ensuring accuracy of all guest reservations and shift reservations. Assist Host team members with greeting and seating guests during peak times of operation. * Organize all documentation for shift work on a daily basis including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labor on a daily basis. * Ensure all staff are meeting all established standards of service. * Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily. * Provide feedback and appraisals, as necessary. * Monitor and maintain cleanliness of dining rooms and work areas; communicate issues of safety, cleanliness, or malfunctions to appropriate departments; manage maintenance/safety issues to completion. * Plan and conduct meetings for outlets on a monthly basis to ensure staff is correctly communicated with and that staff are consistently trained and well-motivated. Attend interdepartmental meetings to ensure good cross communication between departments. * Assist in the development of marketing initiatives, menu items, and other items to stimulate growth in sales for each outlet and a variety of latest market developments. * Be aware of and assist to control current budgeted and forecasted revenues, payroll, and product costs. * Ensure all current Accounting and People Services policies are being adhered to. * Report any issues or grievances to the Director of Outlets and or People Services. * Assist in maintaining all Micros programming for food and beverage outlets. * Monitor hotel activities and troubleshoot problems. * Operate word processing program in computer. * Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards. * Additional duties as necessary and assigned. REQUIREMENTS: * Must be able to stay on your feet for 8 hours plus * Must work well in stressful, high-pressure situations and environments. * Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. * Must be able to prioritize departmental functions to meet due dates and deadlines. * Must be able to work with and understand financial information and data, and basic arithmetic function * Must be able to convey information and ideas clearly with strong oral and written communication skills. * Must maintain complete confidentiality in regards to team member relations and any access to sensitive information or data. * Must have strong attention to detail, ability to prioritize departmental functions to meet due dates and deadlines. Education: High school or equivalent education required. Bachelor’s Degree preferred. Experience: Two (2) years of Food & Beverage Manager experience or equivalent. One (1) year of Restaurant Leadership in Hotel environment experience or equivalent. Knowledge: Must have strong computer skills and financial knowledge required. Certifications: Manager Alcohol awareness certification and Manager Food Service permit as required by local or state government agency. Salary Range: $75,000 - $82,500

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service directly impacting the guest and staff experience. At Virgin Hotels nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun. We are looking for someone who is full of creative ideas and most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: assist in the organization of onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the USA., • TIPS certification and Food Handlers Cards must be on file., • Comply with all safety and health department procedures, as well as, all state and federal liquor laws, • Associate or Bachelor’s degree preferred., • Preferred: 1-2 years’ experience in a full service restaurant or lounge in hotel supervisor position/management position., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing., • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables., • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • At least one year experience in a full service restaurant or lounge

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner. Essential Functions and Responsibilities • Maintains outlet staffing levels so as to provide for optimal performance, • Represents the Director of Food and Beverage in his/her absence, • Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures, • Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control, • Personally supervises outlet activities to ensure quality production/delivery of product/service, • Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience, • Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines, • Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes, • Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected, • Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards, • Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy, • Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same, • Coaches, counsels, retrains employees as needed to ensure superior levels of performance, • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel, • Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities, • Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance, • Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service, • Promotes and applies teamwork skill at all times, • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance, • Is polite, Friendly, and helpful to guests, management and fellow employees, • Attends appropriate hotel meetings and training sessions, • Maintains cleanliness and excellent condition of equipment and work area, • Executes emergency procedures in accordance with hotel standards, • Complies with required safety regulations and procedures, • Complies with hotel standards, policies and rules, • Recycles whenever possible, • Remains current with hotel information and changes, • Complies with hotel uniform and grooming standards, • Addresses guests by their names at all times, • Associate of Science degree or higher in Hospitality or Food Service management, • Thorough knowledge of all matters related to the proper administration of ”up-scale” food service operations, • Two years management experience in hotel or free standing ”quality” food service operation, • Certification as ”Food Service Manager” or other as required by State County or Local regulations or ability to obtain such certification, • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria, • Effective management, leadership, organizational and communication skills, • Ability to work flexible schedule to include weekends and holidays, • Addresses guests by their names at all times

Job Description At Peak, our goal is to revolutionize reservations. We don't see reservations as a placeholder for a day and time. We see reservations as your ticket to a unique experience, and that's what Peak is built for. That's why we're hiring in New York City. We want to bring the Peak experience to one of the top dining scenes in the country. The Field Sales Representative role will be instrumental in building out our presence in NYC and beyond. Created in partnership with the Parker Palm Springs, a Leading Hotel of the World, Peak is built with hospitality experts for hospitality experts. What does it mean to be a Field Sales Representative at Peak? You'll join a fast-paced, relationship-driven sales environment, playing a pivotal role in bringing Peak to the NYC market. This is your opportunity to build, and own, a brand-new territory for Peak from the ground up. If done correctly, you’ll be the “mayor of your city” and every venue you visit the staff and ownership will know your name. If you’re an ambitious, field-oriented sales professional with a passion for hospitality and technology, this role is the perfect fit. The ideal NYC Field Representative will… * Have sales experience with consistent success in a quota-carrying role * Be in the field visiting restaurants, in person, across the city * Understand the unique challenges and opportunities within Chicago’s food and hospitality ecosystem * Be comfortable using CRM tools and sales prospecting software (we use HubSpot) Compensation * Base Salary: $75,000–$85,000 * OTE (Year 1): $110,000–$130,000+ with uncapped commission Expectations * Own and drive the full sales cycle in your NYC territory, resulting in closed-won deals * Build and maintain strong, trust-based relationships with restaurant owners, GMs, operators, and key decision-makers Responsibilities * Research and identify prospective NYC restaurants and the stakeholders behind them * Qualify leads and schedule in-person meetings * Build and maintain a well-organized pipeline in HubSpot * Meet and exceed monthly and quarterly targets for qualified meetings and opportunities Requirements * 1+ years of experience in sales development or lead generation * Excellent verbal and written communication skills * Ability to work independently while collaborating with the broader Peak team * Strong work ethic and self-motivation * Highly organized with exceptional attention to detail * Energized by a fast-paced, target-driven environment Benefits * Expense account for in-field prospecting, dining, and travel * Comprehensive medical, dental, and vision insurance * 401(k) plan Compensation Range: $75K - $85K